Database Users

Re ActiveSync problem

having problems with activesync 3.8 at moment when I connect a sync cable using usb it connects then dis-connects all the time any suggestions ??? , I have tried re-installing activesync but no luck

popupstands said:
having problems with activesync 3.8 at moment when I connect a sync cable using usb it connects then dis-connects all the time any suggestions ??? , I have tried re-installing activesync but no luck
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I think I heard about firewall disturbing the active sync connection. Do you have an active Windows or third party firewall?

Don't have a 3rd Party firewall, I also have a ipaq 3870 which as no problems with activesync, any suggestions

Big ActiveSync Problem

I've bought today a Qtek S200.
IPL/SPL: 2.09.0000
GSM: 2.07.20
OS: 2.9.7.28
The first I did was a Hard Reset to the Qtek S200 and then...
Because of the problems with some application and antivirus I did a complete format to my computer. I just installed WinXP PRO SP2, all the updates from Microsoft Update, .Net Framework 3, Outlook 2002 and ActiveSync 4.1 (both came in the CD from Qtek). (I have also disabled Windows Firewall).
Then I think, I've done all the steps right (I think):
1) I connected the USB cable to de PC
2) I tried to plug the USB cable to the Qtek S200 when te PPC was OFF and nothing happened. Then with the Qtek S200 ON (in today's screen) I plug the other side of the USB cable and ActiveSync does not recognize my S200.
I dunno what to do to make ActiveSync syncronize with my Qtek S200, could you please help me???? I've been trying to syncronize for more then 6 hours (doing all the stuff...)
THNX,
Annita

Try this:
remove your activesync (de-install the software)
reboot your pc
turn on your qtek without the usb cable attached
plugin your qtek on the usb cable.
Does you pc find the device ?? (ding dong sound)
yes ? good, your pc finds it.
take out the usb again
install activesync 4.2
http://www.microsoft.com/windowsmobile/activesync/activesync42.mspx
try again, and see if it works.

My PC does nothing when I connect the S200...
Annita

If the USB cable connection does not work, it is possible to update ROM via Bluetooth ActiveSync syncronization????
THNX,
Annita

Annita said:
If the USB cable connection does not work, it is possible to update ROM via Bluetooth ActiveSync syncronization????
THNX,
Annita
Click to expand...
Click to collapse
It might work, however I would first look into why you usb doesn't work
when you plugin the usb cable, do you see the phone charge ? (led ontop change to orange) you might have a bad cable or you pc has a problem with the usb port (have your tried another usb port ? or removing all usb devices and only using the phone cable ?)

Yes to all.
When I connect the USB cable, the Qtek begins to charge the battery, and the orange led flicks.
I have tried on my PC and on my Laptop and didn't work in any of both.
I have tried with only he USB phone cable and did not work either.
Anyone has tried to update ROM via Bluetooth???
THNX,
Annita

Annita, make sure you have DHCP turned on on your PC. The virtual USB NIC should come up as 169.254.2.2, I believe. I was never able to get it to work without using DHCP on the PC side.

What is the virtual USB NIC????
Annita

When you plug in the USB cable, the PC creates a "fake" network adapter for the PPC and adds that to your list of network connections.
Just make sure DHCP service is started. Right-click My Computer -> Manage -> Services and Applications -> Services -> DHCP Client.

OK, the service was and is ON.
The thing is that I can syncronize via Bluetooth, but not with the USB cable (and I have the original cable and another mini-USB cable).
Annita

Bluetooth Activesync Sycronization will not work b'coz while upgrading, the phone resets itself, N it powers on in the upgrade process therefore, bluetooth of the phone will not be available then.
So, I dont its possible 2upgrade via bluetooth Activesync.

OK, thnx.
Annita

anita and the usb
anita, go to start setting control pannel, go to phones and modems and see the modems are installed there. windows (sh***t) store all the garbadge possible. can be that it identfy usb device like usb modem and put it on com 1 not that active sync works auto on com1. so check connection settings on activesync. + which use port you use? fron pannel or the rear of the PC?
is that a laptop if yes what model.
i'll try to help as much as i can
xman

ok, i have the same problem as you do, or at least a similar. i cant get my sync to work...
active sync 4.2
active sync says "critical communication error, try restarting your device", the active sync troubleshoot tells me that i dont have a ip adress (the link to microsoft does not work), although i have a network connection that my pc created (169.254.2.2). the active sync even appears in green.
my firewall and the win firewall does not interfere with this. switching off the firewalls does not improve this at all.
does anyone know a solution to this? thanks

I'll try what xmanmaster says, but I'm not at home until sunday...
Thnx,
Annita

Did this problem ever get resolved? I have the same issues, tried a wizard and a hermes. Not detected as a usb device, the charging light comes on. Both phones work on another PC. I have tried uninstalling activesync and rebooting phone/PC in every order I can think of.

UPNP (Universal Plug 'n Play) service is required
Hi all,
please make sure that the UPNP service is running on the desktop.
It's required for device detection as well as synchronisation with the WCE device.
A quite detailed description of all potential problems with ActiveSync can be found at Chris De Herrera's website.
BR,
N.a.D.

Need help...

i have a t-mobile mda wizard and every time i plug it in to my pc it says device not recognized but it charges and everything... i just bout a new cradle and everything but no dice on it connecting and im running windows xp... help will be appreciated

Right click the activesync button in your toolbar and open connection setting. Click connect device. It will try to connect. If it won't, the best thing is to go thru the help thing. Do you have a custom rom?

active sync do not work
Hi there, i heard some days ago (a friend who ask me for help, unloking wizard to change ROM) and his WIZARD was not able to get recognized by PC it was a bad contact between USB conectors and cable, so he sent phone to repairs and then he was able to sync and then to migrate from WM5 to WM6.1
perhaps is a connectors trouble.....

What version of Activesync are you using? If it's 4.5, you should be good to go. I have seen problems with older versions.
Also, check Activesync on your phone. Make sure you don't already have two accounts created, because that's the limit on your phone.
If not, try different USB Cables and different USB ports (or test those things on a different device with microUSB connection) before assuming the connector on the phone is bad.

as far as i know the phone is completely factory no upgrades or anything i tried to do the connect thing thru active sync where it looks for my phone still no connection and i bought a new cradle and usb cords all together and it still doesn't work...

USB connection issue

Hi everyone,
Since I'm new with this phone (just bought it few days ago) I really need your assistance.
My problem is probably with the usb drivers (Mass storage device). I'm running on Vista Ultimate SP2. When I connect the phone, and go to the notifications, there are two (as supposed to be). HTC Sync and the one with the USB connection. Well the one with the USB connection appears and disappears all the time.
As a result I can't sync since there is a problem with the USB driver. When I disable the Mass storage device (this is the one responsible for that), I can sync. The problem is I can't use my phone as a storage card in order to copy files. In advance I'm saying that I tried to mount the sd card...nothing.
I've tried the phone on other pcs, XP and vista... it workds everywhere fine. The notification with the USB connection is not disappearing.
Tried everything, rolling back the driver, updating etc. nothing!!
PLEASE HELP ME!!
Thanks in advance

Also remember than not all USB cables are the same.
I'm not using the original one as I lost it with the original box.
But while the Nokia DKE-2 works great for all functions, my camera and my USB HD mini-USB cable only support few features.
All of them can charge the Hero, though.

The one I'm using is the original one! Moreover, the phone connects properly with other pcs!

Kyrillos said:
The one I'm using is the original one! Moreover, the phone connects properly with other pcs!
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So the problem is Vista.
I personally used XP with only some minor problems due to the cable.
http://forum.xda-developers.com/showthread.php?t=557310

It should not be Vista... I've tried it on another pc with Vista.... no problem!!

Oops, ignore this.

Have you tried different USB port on the sick Vista PC?
Have you installed Andrid specific USB drivers? If so, uninstall and reinstall.
When you plug the cable do you get on the phone the notification for USB connection?

Adding a question to the topic:
I own a Galaxy right now and consider switching to the Hero, one thing that does not work with the Galaxy is the USB connection to my car for audio playback. The USB interface of my car can't handle multiple drives as offered by the Galaxy; e.g. with a HTC snap everything is fine.
So the question is: Does the Hero offer one drive only when connected in the USB mode?
Thanks for your help!

htc mini hd cannot syncronise

i have a brand new htc mini hd on spanish language and i ve been trying to syncronize it with my pc but no success.the pc does not recognise if anything is pluged to it.pls what do i do,a have gotten all the files to change it to english language,pls i need help
thankss

Wrong section to post Qs like this.

pls i need answer,what do u mean wrong section.pls expert i need your solution

Mods, please move this thread!

Did you install Windows Mobile Device Center (for Windows Vista or Windows 7)? Windows XP use Activesync.
You should install this before your phone can be recognized and synced to pc.

u dont provide enought informations
are u trying to sync it just with PC?
are u trying to sync it with PC and Outlook?
whats the system you are trying to sync with?
is it 32 or 64bit?
syncing it via cable or bluetooth?
at least this infos u should provide.

shammanCZ said:
u dont provide enought informations
are u trying to sync it just with PC?
are u trying to sync it with PC and Outlook?
whats the system you are trying to sync with?
is it 32 or 64bit?
syncing it via cable or bluetooth?
at least this infos u should provide.
Click to expand...
Click to collapse
thank u very much,i want to sync with my pc so i could change it to english rom .
Am syncing via mini usb cable,and i have activesync already installed in my pc,jet cannot be dectected by pc.
pls i need help i have 2 units of this model
thanks

It's possible the phone setting is configured to be recognized as flash drive, or for charging only. Some phones have this kind of capability. Try to look for the usb settings in your phone.

bart3385 said:
It's possible the phone setting is configured to be recognized as flash drive, or for charging only. Some phones have this kind of capability. Try to look for the usb settings in your phone.[/QUOTE
thank u very much,when i connects the usb cable to the phone,it only shows charging led but its not syncronised.i ve been able to locate the connectivity and put it on USB,yet still shows charging led and cannot syncronised.pls i need help thanks
Click to expand...
Click to collapse

This is unusual. Looks like there could be a bug in your pc or your phone. There's also a possibility of defective cable, or usb port. Try first to use different cables, and plug to different usb port.

bart3385 said:
This is unusual. Looks like there could be a bug in your pc or your phone. There's also a possibility of defective cable, or usb port. Try first to use different cables, and plug to different usb port.
Click to expand...
Click to collapse
i tried with 3 defferent mini usb cable for nokia 5130 and three defferent pcs,all the same problem.still need help
thanks

bart3385 said:
This is unusual. Looks like there could be a bug in your pc or your phone. There's also a possibility of defective cable, or usb port. Try first to use different cables, and plug to different usb port.
Click to expand...
Click to collapse
i tried with 3 defferent mini usb cable for nokia 5130 and three defferent pcs,all the same problem.still need help
thanks

I've got synchronizing problems too.
I'm using Windows 7 Professional 32bit.
The Mobile Device Software recognizes my HD Mini, but synchronizing always fails. regardless what I'm trying to sync. contacts, calender, files,
any suggestions?

I see this happen sometimes. What i do is to manually click sync again on Windows Mobile Device Center, while the phone is still connected. If this doesn't work, bring up Activesync app on the phone. Then manually click sync on the phone.

bart3385 said:
This is unusual. Looks like there could be a bug in your pc or your phone. There's also a possibility of defective cable, or usb port. Try first to use different cables, and plug to different usb port.
Click to expand...
Click to collapse
have 2 units of this phone and i have already did hard reset on it,still the same thing.i have used 3 nokia 5130 mini usb cable in 3 defferent PCs still no success
pls still need your help

I would avoid Nokia cables and accessories. Nokia has a world of its own. Its devices and cables are not "universal". Try usb cable of another brand. Or just use nameless generic cables.

had that problem too but over a bluetooth, had to manualy run the active sync in mobile phone, also make sure u have a usb cable option checked in Active sync/mobile device center in PC and not only bluetooth. Oh forgot one important thing .. do not use usb hubs to connect your mini to PC, got 4 hubs on 2 different PCs neither one works.