I-Mate Jam won't turn on - Battery Problem? - JAM, MDA Compact, S100 General

Hello All,
I just bought my second JAM yesterday, and I am having a problem. When I turn the unit off, or it shuts off, it will not turn back on, except via a soft reset. I searched these forums re this topic and found one post stating that the battery might be the problem. After inspecting the battery, I noticed a crack in the plastic casing on the back side of the battery where the charge contacts are. Is this likely the problem?
I also noticed that the LED indicator lights stay on, even though the device won't turn on.
Any held is GREATLY appreciated. Thanks.

If you have two devices, can't you see what happens if you use the battery from the device that you know is working 100%?

I-Mate Jam won't turn on - Battery Problem?My first one was
My first one was stolen. I wish I still had it!!

I have abosultely the same problem, so far have not found any solution yet. The matter is not in battery (I tried another one from T-mobile that worked fine), not in SIM-card (on iMate club I had a reply saying that there my SIM-card was too old and the matter was in its voltage) as my JAM was doing this without SIM-card. May be new firmware will help? Did you try to update it ?

does a hard reset change anything... ?

No. Absolutely "clean" JAM right after a hard reset without SIM-card with battery from T-mobile that I know is good for sure does absolutely the same: never turns on after being automatically turned off and turns on one time out of 4 after being turned off manually.

Related

XDA II Won't turn on

I've just got back from work having lef my XDA II on O2 at home, and the thing won't turn on!
When I plut it into the charger, a faint red light comes on (where the green signal indicator usually is), However after a few minutes charging it should deffinitely turn on, yet it still does not.
Does anyone have a clue whats going on??
If the main battery and backup battery run out, shouldnt sticking it in the cradle charge it?
Any help much appreciated
Try removing the main battery for a while then try again.
I've had a few of such experience. It won't turn on. Even charging it from the power main, soft reset, take out main battery for a minute or half...
The only way to wake it up is to HARD RESET.
Strangely, I thought somehow the battery ran dry, but after one hard reset I noticed the main battery was at normal level, backup battery 100%. How frustrating. It happened a few times already.
8) I also found this problem. I use Spritebackup and schedule to backup everday at midnight. So, I can restore after have to do hard reset
What ROM version are you running on your XDA2?
I had the same problem on my MDAII and I was on 1.60.00WWE but an upgrade to 1.72.00WWE fixed the problem. That ROM also used to wipe my SD Memory!... Now I'm on 2.06.00WWE (Windows Mobile SE) and it's better than ever!!!
Good Luck!
Rayan said:
What ROM version are you running on your XDA2?
I had the same problem on my MDAII and I was on 1.60.00WWE but an upgrade to 1.72.00WWE fixed the problem. That ROM also used to wipe my SD Memory!... Now I'm on 2.06.00WWE (Windows Mobile SE) and it's better than ever!!!
Good Luck!
Click to expand...
Click to collapse
I had the problems when I was on 1.60.00WWE. Since the very last hard reset (device not responsive to soft reset after a flight in February), I changed it to Sin's Merged ROM version 2 (WM2003SE). I wouldn't say it's better than ever, as I noticed the device is slower but it has been ok ...
I just joined the list because of this issue.
I have ROM Ver 1.72.00WWE and Radio Version 1.17.00.
I only upgraded both ROM and Radio in the past fortnight. It's only since the upgrade that I've had the problem of not being able to 'wake' the XDA and having to do a 'ahrd' reset. I have also another issue regarding the GPRS connection but I'll write a separate email on that.
Seamie
XDA II Problems
Its nice to know other people have the same problems.....
I have had similar problems and either just remove the battery or do a soft reboot. As I travel a lot, I can't get to my desktop to back up. So I use a 1GIG SD card. But I have'nt lost any data yet.
One annoying problem I had was the damn thing kept switching on every time I picked it up or put in the hard case, or even just laid it down. It seems to have disappeared now. Has anyone else had the same problem? :roll:
so its fate!
check in this morning and mine is doing nothing, nada, zip
hmm soft reset nothing check the threads and this ones at the top!
used all day yesterday sitting on the charger overnight and bingo its dead...
Same problem
Have had intermittent problems with being able to turn on. Took battery out for a while and when it decides to work it automatically has performed a hard reset. Use daily for receiving jobs, recording serial numbers using BT scanner and then e-mailing. As well as being my phone and GPS. Have started taking my laptop with me just so I can restore data on the run.
What a pain!
XDA Problems
From the replies given it appears that the problem lie swith the battery. Has anyone raised this with the supplier? I was thinking of getting a spare one, but they are a bit pricey.
I honestly don't think it's the battery that's at fault. This is because I didn't have any problem with my XDA II until I upgraded the ROM and Radio recently. Secondly, it happens irrespective of whether the battery is fully charged, half charged ... whatever. IMHO, it's whatever was done in the upgrade!
When I got mine back from repair the battery was totally drained as well as the back up battery. would do nada, not switch on, nothing whatever I did.
A few minutes on the charger was not enough. You have to leave it in for about 14 hours once it's in that state for it to become live again.
Don't ask me why, but it needed at least 14hrs on that mains charger !
I too suffer this problem .... only since upgrading too.
Will try the Spritebackup method
guys i have a similar problem. my power button has broken and i turn on the device with the record button (i have remapped the buttons). Yesterday i turnd it on and the screen freezed on the today screen . I performed a soft reset, the screen went blank and it never turned on. Now the device is dead, soft reset won't work, it doesn't seem to charge (no light when i put it on the cradle) and i cannot perform a hard reset because i do not have a working power on/off button.
Is there anything i can do to turn it on?
Before the experts arrive, you could try removing your battery and simcard and leaving them out for a good 15 minutes they try again.
I broke the power on button off my last xda, my hubby soldered it back on
I've had the same problem since 10 days now. First time (friday), the phone just reset itself (hard reset) without reason... 4 times within 2 hours. When I came home i reloaded it for 12 hours and restored a backup. It worked fine from saterday until wednesday.
Then on wednesday it reset (hard reset) itself almost 10 times. Thats the first time i noticed a red light when I tried to recharge. The red light dissapeared after a couple of minutes and the phone would switch on again ... in hard reset mode. Again I left it charging a whole night and restored the backup the next morning. It worked fine again until ... yesterday (monday)... I dropped it (stupid me). It went completely dead. Even when recharging for 2 hours the light was still red. A new fully charged battery (my first thought) did not help a bit.
This morning I opened it up (its about 18 months old, so no more waranty) and i found nothing. When i closed it up... it did a hard reset !!! I changed nothing inside (I even found a little piece of metal afterworths that must have fallen out!). I suspect it was the fact that i removed the battery AND the SIM-card for more than 30min that did the trick. My phone is not SIM-locked (illegal in Belgium to sell sim-locked phones, good thing, but they are a lot more expensive here too). A brand new battery did not help.
Problem is ... when I send it in for repairs, it will be gone for about 4 weeks ! And the best they can do is give me a Sony Ericsson P900. I appreciate their effort, but carkit wont work, no GPS, etc... so i would rather try to solve the problem myself. I'll contact the repair center today and see what they suggest. I'll keep you posted
Cissen, how did you get on? Have you found an answer to your problem yet?
Edit: Mine crashed again yesterday and it showed the battery as being empty although I had fully charged it the day before.... so, I have now ordered a new battery.
They are pretty pricey for branded ones but I found this site yesterday so have ordered one from there - only 20 pounds including delivery so not wasted too much if they're crap
http://britishpound.ecyan.com/batteries-chargers/batteries---mobile-phones-and-pda---o2.shtml
I've got this problem too, when I first got it, it turned for about three seconds then turned off, so I thought it was a dead battery. but when I put the battery in there is no charging light, I have tried 2 different batteries that work fine in my other xda IIi. If I take the battery out and place in the charger a red light comes on.
Ei guys. this is a bit different from your experience. Anyone experienced by just changing battery it went hard reset? or just by changing sim card on the phone, removing the battery just for a second the phone went hard reset although I did checked the backup battery which is in 100%. Anyone?

Help me please, hermes won't turn on

I searched to see if I could find an answer but there weren't any posts that could specifically help me. I only found one post but it wasn't clear.
My phone was working fine in the morning but when I checked on it after class it wouldn't wake up but light was still blinking. I thought a simple soft reset would unfreeze it but nothing. After removing the battery to get it to power off it won't turn back on. A guy posted this same problem in one of the threads and there was a mention of the battery but it was vague. When I try to charge it, there are no indicator lights. With the battery out, the red indicator light is on.
Can someone help me find out whats wrong and if I can fix it myself. Is it the battery or the phone? Thanks in advance
jchan4 said:
I searched to see if I could find an answer but there weren't any posts that could specifically help me. I only found one post but it wasn't clear.
My phone was working fine in the morning but when I checked on it after class it wouldn't wake up but light was still blinking. I thought a simple soft reset would unfreeze it but nothing. After removing the battery to get it to power off it won't turn back on. A guy posted this same problem in one of the threads and there was a mention of the battery but it was vague. When I try to charge it, there are no indicator lights. With the battery out, the red indicator light is on.
Can someone help me find out whats wrong and if I can fix it myself. Is it the battery or the phone? Thanks in advance
Click to expand...
Click to collapse
Hi
First, I notice you have not tried a hard reset. This will in all probability fix your problems, but you will loose any data of your own that you have saved on the device. (hope you have a fullbackup!!)
Before doing the hard reset it may be worth running through the steps here http://michael-channon.spaces.live.com/Blog/cns!4472423472DCFC38!202.entry for the refusal to charge issue. You see I am not sure whether your device is not turning on because it has insufficient power or whether it has a major "crash". Hermes does have a problem for some folks when it reaches very low charge of not being able to staret charging. This though is normally indicated by a RED LED showing when charger is plugged in (clearly yours only does this with battery out - which is normal) Somehow you need to get that Amber LED showing. Repeat the charging solution a few times - it does not always work straight off.
When all else fails - hard reset.
Mike
nothing working yet
Hard reset isn't working. Is the menu supposed to come up even if theres no battery? Tried hard reset with and without the battery, but nothing pops up. Your charging solution hasn't worked yet but I'll keep trying. Any other things I can try? Thanks for the help mike.
It worked for me: Remove battery and plug it to AC during 5 minutes. Then insert the battery and soft reset. My TynT came back life in this way
'Dead device won't charge (solution provided)'
This isn't for your model I don't think, but the "won't charge" problem (and hence solution) sound similar. It worked for me on a dead SPV M3000 (HTC Wizard, iMate etc) (and was I grateful!!)
See http://www.expansys.com/ft.aspx?i=125518&thread=226
Paul

Amber charge light always on! Arrhh!

Hi everyone,
I have an unusual problem and I have searched almost the whole internet but I have not found an answer, so now I turn to you for any ideas. My problem is that over the past month, my amber/orange charge light remains constantly on, even when the phone is not charging. I have tried to soft reset, I have looked into HKLM->Drivers->BuiltIn->Battery key and have found no solution. The phone will still charge the battery OK. The other bluetooth light works OK, it still blinks when bluetooth is on. The right led remains orange. I have also tried to take out the battery and re-insert, but issue persists. I am using Faria's 3.3 and IPL/SPL is 2.26, radio is 2.61.11 for over 6 months on a WIZA100, but the issue has occurred a little over a month. Phone has always been well taken care of, no major drops and absolutely no water has ever touched it. Battery drain is normal, I get about 1 day and a half of normal usage, push email. I thought it was batterystatus, and I have removed it, but problem persists. When I soft reset, as soon as the IPL/SPL screen comes on, better yet, as soon as the HTC logo screen before the IPL/SPL screen comes on, the battery light remains constant orange. Any ideas? Please help!!
Sincerely,
Ricardo Cheing
Ricardo Cheing said:
Hi everyone,
I have an unusual problem and I have searched almost the whole internet but I have not found an answer, so now I turn to you for any ideas. My problem is that over the past month, my amber/orange charge light remains constantly on, even when the phone is not charging. I have tried to soft reset, I have looked into HKLM->Drivers->BuiltIn->Battery key and have found no solution. The phone will still charge the battery OK. The other bluetooth light works OK, it still blinks when bluetooth is on. The right led remains orange. I have also tried to take out the battery and re-insert, but issue persists. I am using Faria's 3.3 and IPL/SPL is 2.26, radio is 2.61.11 for over 6 months on a WIZA100, but the issue has occurred a little over a month. Phone has always been well taken care of, no major drops and absolutely no water has ever touched it. Battery drain is normal, I get about 1 day and a half of normal usage, push email. I thought it was batterystatus, and I have removed it, but problem persists. When I soft reset, as soon as the IPL/SPL screen comes on, better yet, as soon as the HTC logo screen before the IPL/SPL screen comes on, the battery light remains constant orange. Any ideas? Please help!!
Sincerely,
Ricardo Cheing
Click to expand...
Click to collapse
It doesn't sound like you've tried hard resetting your device yet. Hard resetting the device will not revert back to manufacturers rom but will bring you back to the part where you configure the phone, before customization.
I imagine this is the only way you are going to get the orange light to go away, at least when its not charging... You can hard reset by holding the comm manager and voice button and pressing the reset button with the stylus.
BACK UP EVERYTHING BEFORE HARD RESETTING!!!! If you do not, you will lose everything on the device IE: music, videos, pictures, documents etc...
Try to use another Radio ROM version. The charging related issues are related to the Radio ROM.
Thanks guys, I will change the radio rom on my phone before hard resetting. I didn't want to try to hard reset because of the way I already have my phone configured. I have heard there is a way to create a cab with all customizations, but I'll have to figure out how to do this. I will report more later, because I'm at work right now and I don't have the usb cable.
Ricardo Cheing said:
Thanks guys, I will change the radio rom on my phone before hard resetting. I didn't want to try to hard reset because of the way I already have my phone configured. I have heard there is a way to create a cab with all customizations, but I'll have to figure out how to do this. I will report more later, because I'm at work right now and I don't have the usb cable.
Click to expand...
Click to collapse
Hi, my phone last night (O2 XDA Mini S (Wizard)) started the exact same symptoms as you. At half 4 last night the screen came on and the phone claimed to be charging, while unplugged. I soft reset, but no change. by the morning the phone now claims to be fully charged. I've taken the battery out for a while, soft reset but nothing has worked so far, it now claims to be 100% charged constatnly, so i'm currently running the battery down to see what happens.
did you ever find a solution to this?
Hello, just wanted to update the thread, after 1-2 months of the battery charging light always on, no matter what, it fixed all by itself as I was preparing to hard reset my phone, no BS, I swear. I took the phone in my hand and was debating if I should hard reset or just flash another radio rom, and bam, I saw the light go back to normal, blinking green. That day it went back to always on, but then it would fix itself, but finally it's back to normal. So I went ahead and flashed the official T-MO 2.26/ 2.26.11 ROM which downgraded my Radio from 2.61 back to 2.26.11 and replaced my OS and then I flashed the official T-MO 3.08/ 2.69.11 ROM which upgraded my IPL/SPL and Radio. I then flashed Dr. Dot's BlackDiamond 2.0 WM6 and applied the 2.69.11 radio fix on XDA Mobile 6 Release 3. My phone has been wonderful since, thanks everyone.
hi leewebster try this and let me know if it works for you
thanks Ricardo Cheing ,
your input helped as this problem started when i had charged my phone with wife's dopod m700 charger
any way after playing around for some time i figured a workaround for it
i did the regitry hack for disabling the charging via the usb,
powered off the device by pressing the power button then took out the battery and put it back and then powered the device and the problem was sorted also the phone now will not charge when connected to the comp
now if i enable the charging via the usb then the problem returns
hope this is of help to somebody
ps: registry for disabling charging via usb
HKEY_LOCAL_MACHINE/DRIVERS/BUILTIN/usbfndrv
enablineUsbcharging change the value to "0" (for disabling)
and
"1" (for re enabling)
Thanks for this tip, I have added a reference to this thread in the Wizard Wiki
just to update
today i re enabled the charging via the usb by making the registry hack , powered down the phone took out the battery and then restarted the device and was pleasently surprised to see that the device no longer had the solid amber light
device is working absolutely fine
Sweet hack
Hi, The post about disabling USB charging does indeed cure the charge light on all the time. Now the battery status works correctly. Only drawback was I use a cradle to charge with a USB plugged into a wall adapter. It won't work because of the USB being disabled and I mistakenly assumed since it was plugged into the wall it would although USB is USB whether powered from wall or computer. The factory AC adapter charges it fine though and the annoying light on all the time is gone. SWEET!! I will also re-enable it just to see if it remains gone like you did after a few days, and hopefully it will. If it doesn't I can live with it the way it is now
Thanks for the post!
Amber Charge Light Always ON!
wizard1 said:
Hi, The post about disabling USB charging does indeed cure the charge light on all the time. Now the battery status works correctly. Only drawback was I use a cradle to charge with a USB plugged into a wall adapter. It won't work because of the USB being disabled and I mistakenly assumed since it was plugged into the wall it would although USB is USB whether powered from wall or computer. The factory AC adapter charges it fine though and the annoying light on all the time is gone. SWEET!! I will also re-enable it just to see if it remains gone like you did after a few days, and hopefully it will. If it doesn't I can live with it the way it is now
Thanks for the post!
Click to expand...
Click to collapse
Dear All,
Please help me if possible. I have been facing this same issue, however, when I go to battery icon and click on it, the next screen shows that the battery bar is running as it runs during charging, though the device is not connected neither with USB and/or wall charger, amber light is also stays on. I did hard reset, i did soft reset, I took the battery out and put it back in, all my efforts are in vain, no success sofar. I must tell everyone here that this is my third battery and the last two faced the same problem and then died and now they are useless, using those two batteries, i can't turn the device on, i cannot charge the device, they are garbage now, please help if possible!
Is There any solution to this....
hi I have been facing the same problem in my HTC touch Viva (India))...... but the problem is random .......... all of a sudden the light comes on and the phone claims to be charging without any source of charging ............... however in my case soft reset makes the light revert back to normal......but the problem re occurs after a few hours ....... I have tried every solution given on the internet (Hard Reset , registry hack etc) ....... but no avail.........Has anyone found a solution to this
My phone Specifications
WM 6.1
ROM 1.35.720.2 WWE
RADIO 03.37.90

Charmer wont turn on

this is my firends phone - tmobile cmpact 2 - its never been cooked, standard wm5 rom and no upgrades or downloads. it suddenyl today entered bootload screen - we took out the battery restarted, then it loads to the tmobile splash screen the cuts off, now it wont even turn on
tried charging it, and the charge light doesnt ocm eon, any ideas??
Thanks
anyone?..........................................
You have to enter bootloader mode (look up the wiki for how to) and then run the official rom upgrade for charmer.
my charmer is also dead
right in the middle of typing in an adress at iGO on my Charmer with WM5 it started rebooting and turned black after the T-Mobile bootscreen. And I could only turn it on by removing the battery, waiting for some minutes and then turning on again, just to see the same thing happening - black after T-Mobile screen.
Now I cannot turn it on at all, cannot reset (neither hard nor soft), cannot get into bootloader nor can I charge it (at least no LED is indicating anything).
Does anybody have an idea? vlodeck?
At the moment I am not at home, so I cann't try the original power supply (so far I used the one in the car).
Thanks in advance!
There are two possible outcomes Jared.
Either your power supply in the car is not enough to lift up Charmer.
Or your battery went totally dead, in which case you would have to buy a new battery.
Good luck.
Thanks for the fast support!
the strange thing is, that it all started with battery at about 80%...
I will check on sunday with the original power supply and a battery from another device. Then I will let you know the outcome.
I can lend you my battery, Jared!
...to see if it is really the battery.
Otherwise I can only recommend the HTC Kaiser ;-)
problem solved for now
thanks frikibaby for the offer...
but vlodeck was right. At home I pluged in the charger and it started charging and I can also turn it on again. So for some reason my car charger does not charge the charmer anymore although the indicator and the battery bar says so ...???
Thanks for the support!!

Got a non-working Magician

Hi,
a friend showed me his broken Magician (T-Mobile MDA Compact).
It did not turn on, no led, no nothing...
I plugged in my fully charged battery from my Charmer and connected it to my power supply, same thing.
I tried to enter boot loader (power, camera, reset pin), no reaction.
Any hope for this thing? Is there a sort of even "harder" reset?
Your phone may have 'bent' or broken battery terminas that aren't making contact.
Hi,
sorry I know this doesn't answer your question at all, but I was just wondering if you managed to get your Magician fixed in the end.
My daughter's SPV M500 recently stopped working, pretty much the same symptom, so I was wondering if you were successful in fixing it, and if so, how?
Thanks in advance!
Try this- open the back of the device, undo all the screws, open until you see the circuitboard. on one side (i can't remember which one) check the widest cable that connects to the circuitboard - undo the latch and pull it out, push it back in and close the latch, then try turning it on. that cable keeps coming out in mine.
The widest ribbon, is actually the LCD ribbon.
He would have still heard the introductory 'beep' if the unit was actually working (even if the LCD wasn't connected).
i got the same problem.....
i am surfing on the net of my XDA when it shutdown i thought it was a battery problem so i try to charged it but i've noticed that it didn't opened for a couple of hours of charging. i tried to reset but it didn't work. so i decide to hard reset my phone but again it did'nt work, and now my XDA II mini WM 6.1 is totally dead.... i also tried to flash my phone but the activesync of my phone cant detect my PC, and even rebooting my phone also did'nt work.
i've also noticed the redlight blink on the led for a seconds when i charged and unplug the charger...

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