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Hello, first the details:
T-Mobile-branded unit, (PW10B1) running on Roger Wireless in Ontario, Canada. I got this unit over the weekend, and a few people reported calls that i had completely missed. after preliminary reading here i found a 'safe' looking ROM (RUUv2.07_CEv4.01.16) update to this:
ROM: 4.01.16 ENG
date: 02/04/04
Radio: 6.25.02
Protocol: 324e4
My issue:
The phone now displays a signal strength that was even weaker than before! please help with -
1. I've tried to look back at the posts with no luck on finding details about the radio stack options - are there any RSU updates that have proven to improve this issue?
2. I see people with a slightly different ROM titles (ROM 4.00.16 / Radio 6.25.2) are you having signal strength issues?
3. where would i find past versions of ROMs? like the 4.00.16 i mentioned above?
4. would it be better to try to update the radio stack separately?
thanks very much! sorry for the long post
Be very careful with radio stacks, if you mess up you could end up with a pda and no phone, are you sure that you have a bad signal, it might be an idea to experiment as I dont think the signal meter is terribly accurate in reality.
You should know that the signal strength display in WM2003 shows fewer bars for the same signal. It doesn't mean that your received signal is weaker. With WM2003 I've had great reception with one (tiny) bar, and usually acceptable reception with no bars.
thanks for the reply guys - i noticed i noticed the same things in its use yesterday - i carried on a complete conversation with no bars showing... crazy.
anyways, in that case i am pretty well happy with it. I think the test will be when i start using it heavily during my commute into and around Toronto.
again, thanks for the help
Hi,
I have an O2 XDA Exec with the latest ROM version, on an Orange Pay Monthly SIM.
Anyway, im having two annoying problems with it;
Firstly, every now and then, if you have a few programs open and close them all, it wont go back to the Today page!! It will just keep the image of the last application on the screen! Today wont even come up if you goto Start > Today. Everything else works fine though, can open any programs etc from the Start Menu :?:
Secondly, the phone signal is rubbish!!! My old SPV C600 had no problems with signal (also running WM5), this one has low signal/looses signal all the time! And after a while it will just stop searching for signal, so i have to go to settings and tell it to search again!!! I constatly have errors trying to send messages due to no signal, and cant make calls due to no signal!! Also i dont recieve texts alot aswell! Which is un-acceptable from a device that is meant to be a "mobile phone" :roll:
Any ideas to solve?! Please help me!!
Thanks
Matty
MattyPW said:
Hi,
I have an O2 XDA Exec with the latest ROM version, on an Orange Pay Monthly SIM.
<...>
Secondly, the phone signal is rubbish!!! My old SPV C600 had no problems with signal (also running WM5), this one has low signal/looses signal all the time! And after a while it will just stop searching for signal, so i have to go to settings and tell it to search again!!! I constatly have errors trying to send messages due to no signal, and cant make calls due to no signal!! Also i dont recieve texts alot aswell! Which is un-acceptable from a device that is meant to be a "mobile phone" :roll:
Any ideas to solve?! Please help me!!
Thanks
Matty
Click to expand...
Click to collapse
Hey Matt
what are your ROM versions? especially interesting in this case would be the Radio version. I think people round here have mentioned that different Radio versions have different signal reception levels.
I am using the O2 XDA 1.30 version with stock radio 1.00.09 and basically the reception's fine. There have been some comparisons on this forum as to different radio versions strengths and weaknesses.
Hi very similar to me, I switched off the 3G usage so it only uses 2G and everything was perfect again.
Now I only use 3G as and when I need it.
The problem as I see it, is that if there is a 3G signal, which in Orange's case appears to be nearly all the time the phone sticks with 3G even thought the signal strength isnt good enough fo voice, but is good enough for data (mainly because you tend not to be walking around) because of this the switching between 2G and 3G doesnt take place, hence no calls
Since swtiching of 3G my phone operations have been perfect.
I switched my Radio ROM from 1.03 (Orange Default) to 1.09 and noticed an improvement. Where I had no signal, it would flick between a signal with no bars and 1 bar with the 1.09 ROM.
I switched my Radio ROM from 1.03 (Orange Default) to 1.09 and noticed an improvement. Where I had no signal, it would flick between a signal with no bars and 1 bar with the 1.09 ROM.
As soon as i got the XDA i upgraded it to the latest O2 Rom, which has 1.09 Radio Rom... so i dont have anything to compare to!!
Any more suggestions?
turn off 3G if you dont need it.
send it back, you may have a loose connection.
are you saying a bad connection 100% of the time? ie you never have full bars?
Ok i'll try turning the 3G off (seeing as my SIM doesnt have 3G capability anyway! lol) How do i go about doing that?!
I do get full signal in places yes, its just the signal is utter crap on this phone compared to all of my past ones! Compared to an SPV C500 & C600 its rubbish!
start - settings - phone - band
change to your standard not auto. probably gsm rather than cdma.
do you get a bad reception with4 bars?
either way, I must say I have no problem with phone, but acknowledge many report poor phone performance.
My Dopod D810 from 3 drops calls regularly.
I think every single call will drop out after about 1-2 minutes. I also notice that when my phone is 'warm' from charging or other uses, the call can drop as quickly as 10 seconds into the call.
Initially it was suggested that the drop outs were due to my Phone > Band selection being set to 'Auto' but I have since changed this to Network Type=WCDMA and GSM/UMTS band=UMTS(2100+800).
But now I'm more inclined to think it has something to do with the device's temperature....
Any other ideas other than taking it back to 3?
Try changing the Radio ROM.
I had a similar problem after changing my Radio ROM from 1.41.00.11 to 1.46.00.11. Now I`m using 1.46.30.11 version and everything is OK. I even noticed a GPS signal level improvement.
I have the similar problem too. I m with 3 Australia. Upgraded to WM6 official ROM, still observing if call drop still happened.
If not, will take back for warranty repair
I am using a HTC-branded P3600 with the official HTC GPS-enabled WM5 ROM on the Vodafone UK network. With reasonable approximation I can say that I have 0 dropped calls (including calls made or received while in car).
My network type and band selections are both "auto".
Sometimes I make calls while the phone is charging via USB from a laptop (which makes it rather warm) but I haven't noticed any dropped calls in that situation either.
Radashka said:
Try changing the Radio ROM.
I had a similar problem after changing my Radio ROM from 1.41.00.11 to 1.46.00.11. Now I`m using 1.46.30.11 version and everything is OK. I even noticed a GPS signal level improvement.
Click to expand...
Click to collapse
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
anonimo said:
I am using a HTC-branded P3600 with the official HTC GPS-enabled WM5 ROM on the Vodafone UK network. With reasonable approximation I can say that I have 0 dropped calls (including calls made or received while in car).
Click to expand...
Click to collapse
Thank you anonimo - what radio version are you using?
BlackBeauty said:
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
Thank you anonimo - what radio version are you using?
Click to expand...
Click to collapse
I`m using a WM5 LVSW edition. Used it with 1.41.00.11 for 3 months without problems, changed to 1.46.00.11 for 2 days and encountered call drop issue, changed to 1.46.30.11 and not even a problem so far.
I am using my trinity with 1.41 and WM6 (AX3L) and I really never drop a call unless I step into an elevator. I am usually on UMTS or HSDPA living here in NYC and cannot complain about my service nor the phone.
BlackBeauty said:
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
Thank you anonimo - what radio version are you using?
Click to expand...
Click to collapse
I'm using version 1.35.00.11
Thanks for all the replies. Went ahead and upgraded ROM and Radio version to 3.00.707.16 and 1.46.30.11, respectively.
So far, no problems with call dropouts but I haven't made many long calls on it over the last 2 days but will keep assessing.
On the previous incarnation, I had also installed/uninstalled a LOT of programs over the 6 weeks I had had the phone so perhaps that contributed to the phone's instability too...
For me, it kinda worked the other way around...
I never experienced any call droppouts when I still had the original WM5 ROM with radio version 1.33.30.10 on my Dopod D810. (I'm with 3 in Australia)
After upgrading to the ANZ WM6 ROM with radio version 1.46.30.11, I can sometimes not even establish a connection as the call is dropped after the first ring or so. The other day I had to make a call 5 or 6 time to finish the conversation...
Is anybody else having similar issues AFTER upgrading?
Hi guys,
good to see that i'm not the only one that have call drop regularly.
Well, in fact, those are not always call drops.
Sometimes i miss calls and some other times, when i want to make a call, i see that my trinity's loosing the signal and starts to search for networks. Then i have to switch off the phone through the Connection Manager, then turn it on again so that i can make phone calls.
Are you experiencing the same on your device?
I'm still using Radio ROM 1.38.00.11
Do you guys have a link where to download the latest Radio ROM so that i can try it on my Trinity?
Thanks.
boy_in_oz said:
Is anybody else having similar issues AFTER upgrading?
Click to expand...
Click to collapse
Yep, I experience drops after upgrading... But the strange thing is... even after downgrading to the shipped rom... still drops... ARRGHHHHHH
I'm just going to try another rom I think... not sure yet. Have switched my band from auto to fixed. First gonna see what happens.
Some said it is due to 3G/3.5G trying to establish a data connection (most likely for push mail) and in doing so the phone function is disabled. I did not verify this claim.
If anyone wants to test it, you might want to try:
1. disabling 3G and 3.5G
2. disabling data connection
and tell us the results!
solitary said:
Some said it is due to 3G/3.5G trying to establish a data connection (most likely for push mail) and in doing so the phone function is disabled. I did not verify this claim.
If anyone wants to test it, you might want to try:
1. disabling 3G and 3.5G
2. disabling data connection
and tell us the results!
Click to expand...
Click to collapse
I will disable HSDPA. But I cannot disable my data connection because that's THE reason I bought my device for (using it for pushmail but I can use that with UMTS/GPRS connection also, don't need HSDPA for it).
I have found if I have network on AUTO i cant make calls, phone call drops straight away.
Switching to GSM allows me to make calls, but then I have no 3G
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Arilexed said:
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Click to expand...
Click to collapse
Just updated to radio rom 1.41.00.11, first few calls on UMTS dropped, then after a reset calls now working.
Arilexed said:
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Click to expand...
Click to collapse
I have this ROM actually installed in my Trinity, and i still have call drops regularly
Once more today, it started to ring, then lost signal.
I'm wondering how much people has the same issue.
I used to have the same problem. I've reflashed my phone so many times coz of that.
But it seems like my problem's finally fixed
I'm using the most updated PDAVIET wm6 rom with Radio: 1.50.08.11
Been using that for about 2 weeks, haven't had a call drop since.
However I have had a few hangs here and there.
I run a lot of apps so the memory is pretty low most of the time. Yet for some reason I'm not getting any call drops so I'm happy. (Finally able to talk for like 15 mins without breaking up)
just fyi i'm also with 3, and don't have that band setting since I luv HSDPA yet certain areas only got Telstra reception...
Calls drop out
Hi, I'm in Sydney with 3 and haven't had any problems at all with the shipped WM5. After upgrading to the latest official WM6 ROM version 3.00.707.18 from the Dopd site things went bad with phone calls and weak signals.
Now upgraded the Radio to version 1.50.08.11 and everything's back to how it 's supposed to be.
Cheers and good luck.
Hi, in my country there is Only GSM 900mhz Signal. So I don't care 3G.
I have recently acquire a HTCTouchCruise. What happens is that the signal strength is very Low. For Example in indoors there is no signal at all where my Blackberry8320 works like a charm.
The original ROM that came was Aserg In Russian. I don't Speak Russian..
What do I do was to upgrade to Sirius uDk R7. The same situation almost no Signal. NO improvement at all. The camera was not working until I change to Radio version 1.59.x.x. Even with 1.59 No signal improvement ....
The solution seems to be a Murata Radio Version. But R7 requires a Radio version 1.59.x.x but all Murata version I found was for 1.58.x.x. Even with Murata 1.58.25.14 or 1.58.21.23 the signal was the same.
What I am asking is some successfully configurations that IMPROVE RADICALLY the signal. My TouchCruise looks like an IPOD with poor signal...
ROM VERSION???
RADIO VERSION????
Some tips and Solution.
THANKS in ADVANCE!!!!!!!!!!!!!!!!!!!!
try this http://forum.xda-developers.com/showthread.php?t=470510
Why is this your recommendation to improve signal??????
Sorry, i was in a hurry.. Why does this ROM will be the best for improve my signal. Did you have the same trouble and this one help you???
THANKS!!!!!!!!!!!
You can use any ROM based on 1.31 or 1.60 drivers with 1.58.xx.xx murata Radio ROM.
ROMs based on 3.13, 3.18 or 3.19 drivers only work with 1.59.xx.xx Radio ROMs.
Sascha
I will give it a try and then will post the result....
Posting results....
Hi folks... NEED HELP....
First or all I installed the original rom
* RUU_Polaris_HTC_SPA_3.13.412.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe
In a short story the same NO signal in my phone where almost any phone catch signal. Cant try 1.58.x.x Radio because they were designed for 1.60 drivers.
then I pass to
* c_shekhar_Pola_16021014aCS_Build21014_Public.rar
I made every step posible. Downgrade the Radio version and then Installed the ROM. No change!!!!
Tried then
* Radio_Murata_PPAS_1.58.21.23 and then * Radio_Murata_1.58.25.14. Nothing change also...
The rom is great but the same signal.
If I try to catch the signal inside my room what i get is "Denied, Searching" but if I go outside I catch the signal and can call and check balance. As soon as I enter in to the House the signal remain the same but the phone is not reachable. If I try to check balance inside Home with the signal that remains from outside is says:
"Waiting......
Session Terminated"
Please could someone indicate me what to do to recover signal I leave in a City so lost signal here is no usual.
Hi, hell.cu
There is No point in updating two threads. Looks like you have a hardware problem. Get in 'touch' with HTC support as there seems to be no solution available at present with software. Good Luck ....!
that is too bad.. I cant get back to HTC. i didnt buy there... So there is no solution????
Hi people. Just to inform you that havent found any solution... Just send the phone back. Too bad it was a really nice phone.
I love my BlackBerry 8320 so I maintain this phone.
For the record I believe that HTC makes good phones, desing, funionality and even software. But I have seen to many problems also in hardware respect HTC phones. First was a Excalibur and know is the Polaris.
No luck over here...
Maybe there is just no witchcraft to do my friend.
Maybe the signal strength is just the way it is and can't be improved.
I have same problem here and noticed that it is very depending on the weather how strong the signal is.
If you have the same trouble you wouldn't have that phone. Just in the House i have no signal. It is like if i doesn't have phone at all.
Only in the middle of the street i have signal.
hell.cu said:
If you have the same trouble you wouldn't have that phone. Just in the House i have no signal. It is like if i doesn't have phone at all.
Only in the middle of the street i have signal.
Click to expand...
Click to collapse
have you tried playing around with your Settings/Phone? there is a band selection that can be selected either manually or automatically.
Yes I play around like a monkey. But nothing seems to change the Signal strength. I think that some (not all) Polaris has this issues.
Thanks for the reply. You could also check http://forum.xda-developers.com/showthread.php?p=3348474
I had purchased a second hand o2 xda neo. It had wm 5 on it . I updates it with wm 6.1 roms available here.I find that the gsm reception is very poor inside my home.I dont know whether this happened after the update. In my office it is quite good. Even when I am outside i have no problem. Only in my home the signal is very weak. can this be corrected by some registry tweaks or some software. or is it a hardware problem. and if so can i get it repaired. pls help...
what rom are you using and what radio was recommended for use with it. Sounds like a radio issue to me but plz tell me rom and radio. you can experiment using different radios found on the wiki to see whatworks best.
you can flash different radios without loosing data on the device.
I have tried with 2.19, 2.47, 2.69 roms. but no effect. I am trying today 2.07 let me see if that helps. Does IPL/SPL effect the singnal strength?
mmm it might be just one of those things, in that there is interferance within your house (my house is made from granite so reception is very poor), if recpetion is good elsewhere it is unlikely to be radio.
Is there 3G network there? The quality of service on 3G can be unpredictable at best of times.
Signal is not effected by IPL/SPL to my knowledge.
The results of 2.07.20 radio rom. It shows good signal but i feel that it does not update it when the signal is poor. In my office signal is good. So it showed full strength. I went home. There too it showed full strength. when i did soft rest to clear my doubt the signal was poor as in previous roms. Do you think that the antenna has some problem. Can it be replaced. i find an opening above the mirror( near the camers lens) for car antenna. Can this help? if so how?. 3G network is not available in my country(INDIA)
hey,
i think u might have to accept that the signal is just crap in your house... a bummer i know, but if youve tried various radios and signal is good elsewhere, it cant be the internal ariel.
have u tried flashing another rom, more recent build?
Not sure it will help but you never know... at the end of the day, signal is never constant in any one place.
But friend. The signal is good in other phones. If the signal is crap then it should affect other phones too.
I should have also said that the signal is never constant betwenn too phones in the same place. It depends on antenna hardware and the location of it, like signal is reduced whislt making a call if you place your hand and fingers in the wrong place.
I think it unlikely that is a hardware issue if your signal is fine in other areas. Sorry my friend i dont know what else to suggest having tried radios and roms.
The prophet is getting a little long in the tooth now, so be time for an update?