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I have been using the new XDAII for about three weeks or so and already I have experienced over 6 times critical crashes that caused the device to not even be able to restart after reseting. Even more troubling is that even when pressing the on/off button and hard reseting, the problem still cannot be solved. The only way I got around it is by actually removing the battery and letting it sit for a few minutes, put in the battery and then performing the hard reset. Of course, then I lose all data that was previously on the device. Right now, what I do is use the xBackup program to back everything to SD card and just wait for the device to crash. Then ultimately recovering. I can get around, but this is really quite annoying.
I have written to O2 about it and they said something about a radio version 10513A0, and that if this is the version (and it is), then I need to either register (which I did and wait for some upgrade), or send it in to O2 collection point for repairs. I really don't want to send it in because then I would have nothing to use (since its both phone and PDA). I just don't see why O2 could not just simply fork over the upgrade software. Also, I have experienced twice that the device would suddenly no longer be recognized by Activesync (newest version). It would automatically connect as GUEST and nothing could be done about it. No shuting down Activesync and restarting, or rebooting computer or/and xdaII, or even removing and reinstalling Activesync could solve the problem. Again, the only solution I have is to perform the infamous full reset, wipe out the whole xdaII and then everything works again.
Anyway, all of this is really killing me here, just wondering if anyone has experienced this kind of situation and maybe have some advise.
By the way, the Bluespoon Digital seems to work fine with the XDAII although sometimes it does crash and a pairing must be done again, but definitely not like the Jabra 200 problem.
I had the same sort of problems with my first XDA-2 and as time pasee the problems got worse, So i returned it to o2 and got another one, same software and hardware versions, but this time with no real problems
John
XDA II Critical Crash
I have had the exact same problems as you experienced and was about to throw that gadget out the window... but then
Following advice received from an XDA II owner I tried the following:
I hit soft reset each time upon seeing the red text in the lower right corner 5 consecutive times. Then I waited and my XDA II came back to life effectively performing a soft reset rather than having to do a hard reset. Fascinating, let's see whether you have as much success !!!!
Thanks for the tip... I'll try it next time it happens again! However, I'm still wondering about the ROM v 1.06 and that Radio software upgrade. Thanks!
I'm also finding the XDAII needs a hard reset more often than the XDAI (although fewer soft resets). Had to do it twice last night, very annoying. Interesting tip about the soft reset at the boot screen, will give that a try next time.
O2 really should do something about it!
Ya, I totally agree. All this reseting and crashing and recovering is really not acceptable. The product features are definitely good and they did make some improvements, but this kind of quality is a definite downgrade. Even O2 admits that if your radio number is 10513A0 then you should send it in to a collection point for a software upgrade. They also insisted on registering which I did, but I just don't understand why they could not just simply post a downloadable software upgrade or ROM upgrade so that we don't have to be without a device. After all, we are talking about something that is both your PHONE and your PDA.
The ROM upgrade is definately necessary. I sent mine in and after that, no hangs whatsoever. No more hard/soft resets at all either. :lol:
if only it was so easy
I would have sent it in, but since I am traveling and don't live in HK, there is just no way to send it in. Besides, it takes about a week, which means nothing to use during the time. O2 really should be more considerate about this. If this was just a functionality upgrade or a boost in bells and whistles, waiting is reasonable. However, we are talking about crippling disfunctionality in a US$800+ device, they should atleast have the sense to post a fix to solve the problem. I heard something will be released in January, I wonder if this is confirmed. I am really sick of waiting. After all, MDA and T-Mobile supposedly already have something out. If they don't do something soon, I would really reconsider anything from O2 next time.
I have experient the same problem on my XDAII, and after 7 times hardreset during 14 days business trip in USA. I send it back to O2 and wait for the solution(already 1 week pass). And even a hardreset sometime could hardly be reached. You need to try 6-10 times. I think it should be a hardware problem because I acutrally upgrade my rom to a newer one(and not the english version), and after two days, I lost my phone function again. I have faced the same problem on my older PPC phone once(LENOVO ET180) and after I send it back to the vendor, they said the mainboard has failure, need to be replaced. After doing so, it works 6 months without a hardreset. I saw the same issue on PPCSG and PCCW.net, they all send their PDA+Phone back to the service. I think you better do it now as maybe there is no a ROM upgrade could solve the problem.
Goog luck. and if without those issues, it is really a perfect PDA+Phone. I love it. When I faced those ****, the only thing I could think is to buy another XDAII
I've the same problem
I've tried your tip to restart my Mda2 with XDA2 rom, and it works!!!!!!!!!!
Now I'm looking for a new Rom upgrade to change my radio version...
Still I think it's the solution and not to replace the radio hardware...
Cant Trust My XDA II
Well it's now Dec 2004 and I ALSO have the same problem.
I've only had my XDA II a couple of months and already I'm quickly loosing my patience with it!!
It crashes at least TWICE a week causing me major headaches.
If I was abroad and it did this I would be in severe trouble.
I brought this as a business tool and I'm afraid it is to unreliable to place
my trust in...
I have the latest ROM update installed
I can ill afford to send it in because it holds my customer base,
day to day stuff, Navigator and many other stuff I use on a daily basis.
"O2, what can you do for me?"
Topdog38uk, what software have you installed - especially any today plugins?
rgds,
Alex.
sigh... i haven't had such a problem since i bought it..... till i update the new rom from O2 uk site... now i feel like throwing to on the ground lolz. anyway i just installed WM2003 SE upgrade mysterman from the forum and 1 crash so far.... :roll:
Right i need some help, big style.
Had me phone now for nearly a couple of months and it's been fine. Then today it all went wrong. Firstly the phone just did'nt work no signal or anything. Tried everything to fix but nothing seemed to work. So hard reset. Now the phone boots up and goes thru setup etc.. (but no 02 option??) gets to my today screen but when I choose anything i get a msg saying did i want to run unknown program etc.. choose yes/no. I have chosen all the combinations to get it to work but the phone sometimes freezes so i have to soft reset to get going but then I'm back to square one. I've downloaded the backup o2 rom but when i run it i get an error saying it cannot create a folder??? So at the moment i can use the phone sometimes but sometimes it freezes up 9/10 i cant sync with comp.
Before you ask I only have tomtom installed and afew themes, and the xda worked fine before hand.
Any ideas please would be a great help. If not I'll be straight on the phone to o2 to get a replacement.
cheers
screen shot of the error msg i get
screen shot of the error msg i get
Right getting really annoyed now with my phone :evil:
managed to get it working again after downloading the o2 rom and re-flashing. Since i started this thread i have re-flashed rom about 3 times!!!! My phone just stops working. No network signal or anything!!! All the problems started after i install wisbar, phones never been the same since. stoped using wisbar and started pocket plus. phone worked fine until i soft reset cus it frooze. when it restarted nothingworked. I'm just about to flash again for the 4th time. Only gonna install tomtom and eten dialer and afew games thats it. I'll install in basic mode but wont delete any o2 files as normally do. If it goes again after this it's going back to o2.
cheers
Well, simply send it back for warranty repair, what's the problem? These things happen, I'm used to that... had to bring my Nokia 6600 back 2 times during warranty year... :?
does it damaged the phone if your constantly re-flashing the rom?
Sorry to keep posting but is there an anti-virus software or something cus i think there must be something on my xda cus even after flashing the phones still not 100%
cheers
Keep in mind, by the way, that flashing your rom with any ROM other than one provided to you by your provider is grounds for voiding your warranty
yeah I know i just thought that may fix whatever problem there is. I think i've just got a dud mini s. Worked fine for a month but now it's gone crazy. I think re-flashing with the o2 rom 5 times and still no joy means the phone will go back.
I'll ring o2 first thing in the morning.
cheers
hello,
i upgraded to the 2.15.13.27 (No-Vendor) rom, and since then im having tons of problems..
the device will crash all the time, and most of the time it gets no service.. only way to fix it is soft / hard reset, or turn on flightmode, and then back off again.. and this will only fix it for 5-30 mins, then problems again.
i want to downgrade to the first version, the one my i-mate was shipped with, but im unable to, every time i try, i get the so-known rom version error, since im using the latest one..
i sent my mobile to the shop where i bought it, they said they opened it, and my radio-antenna wasnt in the right place cause "i dropped the phone", so they had to put it back to its place. when i received my phone, its still having the same problems, and im totally certain i havent dropped it even once..
ffs.. i had an old nokia for three years, and i havent dropped that one not even once..
Please help.. how can i roll back? or is there a patch or something to fix this problem?
thanks in advance...
Dispite my clear letter that described the problem that has plagued the phone for months and recently got so bad its almost un-usable other than texting they returned with FW update! I pointed them to their thread on SE support problems with all the x10s with overheating/reboot issue and explained the problem started during 1.6 through over 4 FW updates and I had already returned the phone to factory before sending it! even left it to play the setup menu when they turned it on! so 2 weeks wait for nothing. Anyone know any way to get though to them to either replace the handset or the board? Im not sending it back again for the same. If I had a laptop with faulty hardware they wouldnt return it with a re installed OS! Very annoying they clearly didnt follow what I wrote on replicating the issue, easiest way is try use any type of GPS nav the phone cuts out within 1min and wont boot back up for 5min unless the batterys been taken out!
They also flashed back to Orange FW when I had global generic on the handset lol
Hello guys,
I have a very strange but really bad problem: my omnia7 can't stay in standby.
When I press the power button, to turn off the screen and go in standby (so not the full turn off), my Omni7 wakes up alone, going on the unlock screen. In the same time, the phone rings with the ring that is played when you connect the phone for charging.
I've tried reboot, reset, hardreset, removing the sim-card, turning on/off "battery saver options" ... still that issue :crying:
Anyone has an idea?
I've flashed with a cooked rom (xda-devs Omnia7 Tango V4.0)
my current config :
OS version : 7.10.8779.8
hard version : 3.1.0.4
soft radio version : 2424.11.7.2
hard radio version : 0.0.0.800
loader version : 4.10.1.9
SOC version : 0.36.2.0
Thanks to any ideas, because that problem is killing me
my phone started doing this late last night too! i thorght it was because rain had gone into the power socket but if others are having same problem at the same time maybe not?
has your phone been exposed to water at all recently? is your phone jailbroken? cant realy think of other reasons
the problem stops when the phone is plugged in. is there anything that can trick the phone to thinking it is on charge? I have wphtweaks installed but the options there are not able to stop it
Hi,
I can't remember if my phone has been wet :/ I take care, so my phone never received water. But when I'm outside, under the rain, it's possible.
Today it was better, just a few times my phone wakes up alone.
I'll give you feedback in the next days. Let me know about yours
I managed to trick my phone into silence a few times earlier but it was difficult and then only lasted 5-10 minutes.
if yours didnt get wet it seems unlikely to do with water but I left mine ontop of the aga after removing the battery and over a relativly cool part. A few hours later and it seems to be working fine now.
I will report back if the issue arises again.
EDIT: Ahhhh!! STOP THE RINGING!!! started again this morning
Mine too !
This morning ... the ringing awakening problem !!!!!
But it was better this afternoon.
Really I don't know what happens.
Are we only two persons in the xda world with this problem????
this is realy weird now! mine was doing it in the morning but since about 12pm - 1pm it has been fine! I feel like its something to do with an installed homebrew app maybe.
I also have a custom rom but mine was flashed a long time ago and much older than yours. not sure which version
EDIT (1:10pm GMT): no problems since yesterday
EDIT2 (1:30pm GMT): again i spoke too soon!
Did you guys get this problem sorted out? Had the same problem recently and tried all the suggestions in other threads (bend USB pin, Reset/Restore Device etc) but nothing fixed it, so after being woken at 3am by constant charging tone, took to T-Mobile shop. They said it was a software problem. I said I'd tried all that and the most likely cause I'd seen on the internet was a duff USB port.
Anyway, T-Mobile sent it off for repair and 7 days later - returned and fixed. The repair sheet said software upgrade, but the phone had been reset to bog standard Phone 7, so unlikely. The T-Mobile repair tracking site (excellent) which shows blow-by-blow trace of what and where, showed initial software upgrade/no fix but I used their "contact us" facility to suggest a USB problem and by magic the repair tracking log showed a replacement USB port.
BTW - had to resort to an iphone and HTC android while Omnia was off for repair. Now I know why I like Phone 7 and can't wait for 8. The iphone GUI is so last decade and Android GUI is really just a copy of Windows 6.5 with XDA developers' tweaks isn't it.
Hi Wuzzok,
what do you mean by "bend USB pin" ?
Anyway, it seems like it's finished for me. I didn't get tht strange bug (soft/hard bug???) for a very long time. I just hope it's really over !
Same problem
Hi Folks,
I have the same problem, too. Yesterday afternoon on my way home the phone started ringing with the USB plug sound and always started up itself from standby mode.
As I have a custom ROM (mi7ROM) I first thought it could be a problem with the ROM - although I could not really believe it since it was running stable for months now. I flashed it again and nothing changed - still ringing and starting up itself
I managed to get rid of the sound by deleting the entry in the registry key "Local Machine\Current User\ControlPanel\Sounds\BatteryCharging\Sound" but that does not solve the real problem.
After reading here and in some other WP7 blogs I am sure that this is a hardware problem with the USB plug unit. As my phone is just 11 months old I opened an online ticket at "SAMSUNG online repair service" who promise to answer in the next 24 hours. So I just have to wait and see...
actual state
neutom said:
Hi Folks,
I have the same problem, too. Yesterday afternoon on my way home the phone started ringing with the USB plug sound and always started up itself from standby mode.
As I have a custom ROM (mi7ROM) I first thought it could be a problem with the ROM - although I could not really believe it since it was running stable for months now. I flashed it again and nothing changed - still ringing and starting up itself
I managed to get rid of the sound by deleting the entry in the registry key "Local Machine\Current User\ControlPanel\Sounds\BatteryCharging\Sound" but that does not solve the real problem.
After reading here and in some other WP7 blogs I am sure that this is a hardware problem with the USB plug unit. As my phone is just 11 months old I opened an online ticket at "SAMSUNG online repair service" who promise to answer in the next 24 hours. So I just have to wait and see...
Click to expand...
Click to collapse
Samsung sent me an offer to send the phone in for repair - but what should I say, the problem solved itself. For two days now the phone works normal again. So I had to cancel the service call .
mine hasnt done it in a long time either. looks like its just a temporary thing. I wonder what caused it! For me it started after I was using my phone in the rain and the usb slide was open so thats my suspect.
You may be right. Mine is "quiet" now, since a long time. Water may be the cause.
Update
Hi folks,
mine is mostly quiet again, too. Only few incidents "happen" but they do not last very long - only a few minutes. It's somehow spooky but I do not want to send it in to Samsung now when the error it not constantly reproducible.
I agree with you that there might be a correlation with humidity although I am sure that it did never get wet and I almost always keep the USB-shutter closed. Who knows ...
Sent it in
Finally I sent it in for repair today. It started ringing permananently two days ago...
Now I have to wait and see.
Final state
Okay, I received it back... and it works.
First they did nod find and could not reproduce the failure and wanted to send it back - only with a new flashed image - but fortunately the technician called me and I could describe the problem again. After waiting a few hours, the fault appeared again and they decided to change the mainboard.
I hope, that's all :laugh:
Hello,
Me too it makes me after my omnia 7 is dropped in water, but problem solved.
Me too
WuzzoUK said:
Did you guys get this problem sorted out? Had the same problem recently and tried all the suggestions in other threads (bend USB pin, Reset/Restore Device etc) but nothing fixed it, so after being woken at 3am by constant charging tone, took to T-Mobile shop. They said it was a software problem. I said I'd tried all that and the most likely cause I'd seen on the internet was a duff USB port.
Anyway, T-Mobile sent it off for repair and 7 days later - returned and fixed. The repair sheet said software upgrade, but the phone had been reset to bog standard Phone 7, so unlikely. The T-Mobile repair tracking site (excellent) which shows blow-by-blow trace of what and where, showed initial software upgrade/no fix but I used their "contact us" facility to suggest a USB problem and by magic the repair tracking log showed a replacement USB port.
BTW - had to resort to an iphone and HTC android while Omnia was off for repair. Now I know why I like Phone 7 and can't wait for 8. The iphone GUI is so last decade and Android GUI is really just a copy of Windows 6.5 with XDA developers' tweaks isn't it.
Click to expand...
Click to collapse
Are you really sure that the problem is USB port.. Mine too behave like this. I've tried to remove battery, factory reseting, reflashing ROM. But nothing works. Mine is Samsung focus
post to remove