Related
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris
Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.
dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin
High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse
SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards
djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!
Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:
To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it
To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.
i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?
MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY
guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on
Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.
I dropped my phone from a low distance and now on the bootup screen it shows a message saying no GSM. The ROM version is 1.34.502.1 but on the radio version tab there is no number or anything. On protocol version there is also no number or letters. Also there is nothing for the IMEI. I cannot open up the program (phone) or text anyone. I have tried a hard reset and some soft resets but those did not work. My sound quit working too.......
Also if this helps, i have WM5
OS 5.1.195(build 14955.2.3.0)
Wifi - works
Bluetooth - works
All other Programs (besides phone) - works
All i want to know is if i can fix GSM and if i can then sound and my broken LCD are very small problems.
Thanks
ZZsk8erZZ said:
I dropped my phone from a low distance and now on the bootup screen it shows a message saying no GSM. The ROM version is 1.34.502.1 but on the radio version tab there is no number or anything. On protocol version there is also no number or letters. Also there is nothing for the IMEI. I cannot open up the program (phone) or text anyone. I have tried a hard reset and some soft resets but those did not work. My sound quit working too.......
Also if this helps, i have WM5
OS 5.1.195(build 14955.2.3.0)
Wifi - works
Bluetooth - works
All other Programs (besides phone) - works
All i want to know is if i can fix GSM and if i can then sound and my broken LCD are very small problems.
Thanks
Click to expand...
Click to collapse
Before assuming something very major, let's be sure all the routine things have been tried:
1
Hard reset - you've tried that, but it's worth trying again, but first try number 2 below
2
Remove the battery from the phone for 30 minutes or so and reboot after doing number 3 below:
3
Remove the SIM card, clean the contacts. Insert and re-insert it several times. This cleans the contats on both the card and the phone.
As you say the sound is likely just a loose connector and the LCD, just a case of getting the correct make (there are at least 3 non interchangeable brands)
Mike
I'm afraid your phone still did receive hardware damage Looks like the radio chip soldering is the least reliable (on certain models?) and can be easily broken, thus so many people have the dreaded "No GSM" problem and are unable to flash a new radio.
I think it's just your SIM-Card, which has loosen due to the drop.
I dropped my Phone so many times, i stopped counting. It now looks horrible scarred but it works like the first day i bought it.
playdo said:
I think it's just your SIM-Card, which has loosen due to the drop.
Click to expand...
Click to collapse
In that case, the phone would just display a "No SIM card" notification. But since ZZsk8erZZ's Hermes displays "No GSM" at boot time, I'm afraid the problem is more serious than that. At any rate, it wouldn't do any harm if ZZsk8erZZ checks how securely is his SIM card inserted into the slot.
I added a few pieces of paper to the sim to push it against contacts but that didnt work. Ill try to reflash radio and if not then... i will have to go with my razr. How i wish i could use my 8525. Thanks anyways.
You can do a few things to get it back. First you have to open the case - a task that should take a few minutes with the right tools - the instructions are posted here and everywhere. Once open - RESEAT EVERY CONNECTOR and put it back together. If it doesn't work (ie still NO GSM) the motherboard is damaged and no amount of flashing will bring it back. These things are VERY sensitive and although they were made for road warriors they weren't built for them. The boards are multilayered and the connectors aren't (except for the dpad) screwed down. The flexiribbon cable is also a very weak design and cracks over time when you slide the keyboard in and out.
If the board is damaged you can do a few things - if the case and screen/keyboards are in great shape - buy a totally cosmetically trashed unit and put in the motherboard into your phone - otherwise strip it for parts and sell them on ebay - there is a market for dpads if working, flex cables and other small bits including the rear antenna plug - even small case bits will fetch some cash. Add it up and go shopping for a decent 8525. Supplies seem to be dwindling and prices are still pretty high though for unblemished fully working units. Just ask the sellers ALOT of questions before jumping in. They may say the unit freezes sometimes or there are a few working defects in these I'd walk away.
I got stuck with a TYTN HERMES 200 where the seller said everything was fine but it would freeze sometimes. Got the phone - was pristine but had the NO GSM error sometimes then fully died in a matter of days. Fortunately snapped it up for only 45. Bought a working HERMES 100 AT&T for 40 locally which worked perfectly except the seller messed up the LCD.
NoGsm Herm200
Hi!
I do have also a broken Herm200. I have droped it from the table, and since then I have NoGsm error when booting. I have tried several rom flashing but every time it stops on 12% flashing. Even when I did it with microSD was the same.
IPL - OK
SPLASH 1 - OK
SPASH 2 - OK
EXTROM - OK
GSM - when gets here the flashing stops.
OS -
Before that I had tryed several hard resets, soft resets, different key combination, and many, many ways...but still NoGsm is present.
I am now seeking for a motherboard.
If you know anyone...
Thank you
pleas!!
hello
The message “NO GSM” started suddenly appearing on start-up and of course the phone is not functional afterwards.
[[Category:HTC_Hermes]]
Hello
Sorry for the inconvenience, but I have a problem in Device
I hope I help me solve it
I own a HTC Hermes, when start-up letter (no GSM) and then complete the boot
But rading SIM card
After the time is not responding
Perhaps needs a file (radio) or (rom) I do not know
I raise the files on the Web
(4Shared) or (Media Fire)
Thank you very much
I have a UK supplied Touch HD from Orange and it`s going crazy!
Problem 1:
Backlight switches off without warning, touchscreen still responds but obviously you can`t see anything! Multiple hard resets will eventually coax the backlight to wake up, but the delay between power button pressed and the "first buzz" of life is around 20-30 seconds. Started happening when it was about 2 months old. Initially it was infrequent and I put it down to an installed software problem, but now every few hours. Other symptoms include the charging light failing when the backlight fails and there is usually an increase in heat around the case. Strangely however when I use it as a sat-nav and it is permanently charging the backlight never fails. I have tried a new battery, desktop charger, turned off fast-sleep, autolock, light sensor, full reset and removal of all my software and it still does it. Sometimes its OK for 5 days, other times it goes "dark" after 10 minutes.
All ROMs updated to latest versions. NB This started happening with the original Orange installed ROMS
My original solution to the problem was to run bootloader which forced the backlight on, but the long delay between on/off and start means this doesn`t work anymore.
Problem 2:
Screen display appears inverted and mirrored after pressing power button during operation. This is an infrequent problem but may be connected.
I live in Thailand now. HTC Thailand will no doubt take it and charge me $250 for a new motherboard whether it needs one or not. I can`t easily return it to the UK and I just hope somebody somewhere has some ideas?!?
I was just talking to another user with completely bizarre issues. What you are experiencing is totally abnormal. Just to make sure it's not a software issue- what SPL version shows up in your bootloader? Also, what rom are you currently running?
Please read next post
Please read next post
** OOPS my typing brain isn`t working today **
Thanks for replying. I had upgraded to:
2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship
with soft uspl but last night I reinstalled the original Orange ROM, effectively factory fresh. (The HTC April update won`t install natively on the Orange variant of the phone) and the thing stayed on all night and didn`t go dark. However, this morning when I got the reply, I turned off the phone to get to bootloader and it took 3 battery removals to activate the backlight.
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
Any suggestions would be gratefully received.
jamesmclean said:
** OOPS my typing brain isn`t working today **
Thanks for replying. I had upgraded to:
2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship
with soft uspl but last night I reinstalled the original Orange ROM, effectively factory fresh. (The HTC April update won`t install natively on the Orange variant of the phone) and the thing stayed on all night and didn`t go dark. However, this morning when I got the reply, I turned off the phone to get to bootloader and it took 3 battery removals to activate the backlight.
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
Any suggestions would be gratefully received.
Click to expand...
Click to collapse
So is the phone working properly again with the factory Orange rom? All I can tell you is that if you want to run the 2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship rom you must have a base SPL of 1.54.0000. Even if you use USPL to flash the rom to bypass CID-locking you still need to upgrade your SPL because the new 1.56+ roms are not compatible with an SPL version less than 1.54.0000. Read the guide in my signature for more information.
I see cRaCKwHoRe is on your case, so your in safe hands. I'll leave it to him.
One suggestion though. Instead of creating new posts and saying 'Read Next Post', why not just edit your first post and state 'EDIT' or 'Update' with new information below. This way thread remains short and easy to follow
Just an idea mate!!
Hello again. As I said in the previous post, reset to check the ROM version caused it to happen again. 3 Attempts to wake it up this morning. This afternoon another spontaneous backlight failure. I started to wonder if it could be connected to something on the flash card. So I took that out and it has behaved since then. But this doesn`t mean problem solved as it had worked ok for the 5 previous days with the WWE 1.56 ROMS.
Also, HARDSPL is being identified as a Trojan "heur" with Bitdefender.
jamesmclean said:
Hello again. As I said in the previous post, reset to check the ROM version caused it to happen again. 3 Attempts to wake it up this morning. This afternoon another spontaneous backlight failure. I started to wonder if it could be connected to something on the flash card. So I took that out and it has behaved since then. But this doesn`t mean problem solved as it had worked ok for the 5 previous days with the WWE 1.56 ROMS.
Also, HARDSPL is being identified as a Trojan "heur" with Bitdefender.
Click to expand...
Click to collapse
Most virus scanners show a false positive that USPL and HSPL are trojans or viruses. This is based on heuristics and how these utilities work. They are tried and tested and are most definitely safe.
And again I stress that you cannot run a 1.56+ rom on an SPL version below 1.54.0000. Since you are running SPL 1.14.0000 this is why you are having such issues. You need to flash a newer SPL version!
After the hardspl back to original Orange ROMS:
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
I had 2 dark events. I wondered if there could be a problem with the memory card, so I took it out. My reasoning being, after it goes dark and is reset, something was causing it to wait 30 seconds before "smart mobility" and/or buzz (if the screens still alive). When my PC does that its usually because there`s a memory card or external hard drive confusing it. Took out the card and it was OK all night. Formatted the card this morning and had no problems all day.This is a guess, I am an idiot! But the memory card is the only ongoing part of my phone; internal storage and ROMs has been cleared or upgraded every month.I dont doubt my feeble attempts to upgrade to 1.56 and bypass HTC`s no upgrades for Orange handsets policy may have been a significant contributory factor. Interestingly, Orange are actively discouraging purchase of the HD, they have had too many problems with their handsets.
Going to keep the phone empty for a few days, no software, no sat-nav and see if I have any more events. Then I think will read your HARDSPL instructions far more carefully and retry the ROM upgrade. Excellent work by the way!
The odd thing about this telephone (apart from the inversion and mirrored display problem, which still occurs) is that following the nuclear option of total clearance and ROM upgrade/downgrade it will behave for an number of days and then the backlight dies again. It could still be hardware!
Going to keep my eye on things for a few days.
But if anyone else has had these problems with their HD or Orange handset, please tell! Maybe you aren`t crazy! To help this is a list of symptoms:
Spontaneous backlight failure but screen and phone responding
Simultaneous charging light failure
Delayed reboot 20-30 seconds before first buzz
Continued backlight failure requiring multiple hard resets to resolve
Weak vibration during failed backlight reboot
Inverted and mirrored screen at boot or after wake-up
Thanks!
Looks like a SPL problem only. It is responsible for the boot events and mismatched display drivers between SPL and the ROM most likely did it. Anyway interested in knowing updates once U flash a new SPL 1.54. and ROM..
Problems not resolved. Backlight dead again today. Multiple failures 10 minute interval. Totally fed up with HTC products. My previous HTC phone MDA Vario 2/Tytn/Hermes had to be replaced 4 times under warranty and until 2 weeks ago I used it when Touch HD died, now it has completely died as well.
Even in its "as-supplied" by Orange configuration the Touch HD won`t work now. May be I will try one more attempt at ROM upgrade. In the meantime I`ve just bought a cheapo Samsung sgh i200 for basic pocket PC functionality and just because it doesn`t say HTC on it!
Windows mobile is great. Massive software library and great to customize. But in my experience HTC make lousy unreliable products!
jamesmclean said:
Problems not resolved. Backlight dead again today. Multiple failures 10 minute interval. Totally fed up with HTC products. My previous HTC phone MDA Vario 2/Tytn/Hermes had to be replaced 4 times under warranty and until 2 weeks ago I used it when Touch HD died, now it has completely died as well.
Even in its "as-supplied" by Orange configuration the Touch HD won`t work now. May be I will try one more attempt at ROM upgrade. In the meantime I`ve just bought a cheapo Samsung sgh i200 for basic pocket PC functionality and just because it doesn`t say HTC on it!
Windows mobile is great. Massive software library and great to customize. But in my experience HTC make lousy unreliable products!
Click to expand...
Click to collapse
That's really unfortunate. Seems you have bad luck, consistently
Most people really like HTC devices. They do actually make some pretty decent stuff. Seems you've just gotten rotten luck.
Taken it back up to 1.56 with Hardspl as suggested. Installed Dutty 3.4. And it worked... For one night! Dead again today. I think now it is a hardware fault. So I suppose she`s off back to HTC and I will have to pay some money.
I have been very unlucky with HTC products. I said before I had to have 4 HTC Hermes, thought it would be interesting to tell what was wrong with them:
1. Orange SPV3100 WM5. First generation Hermes 100, hopeless wifi, buggy, returned to store and refund.
2. MDA Vario 2. WM5 Upgraded radio version, better wifi. Decided it didn`t like being a telephone anymore and the radio died after 3 months. Returned to store.
3. MDA Vario 2. WM5 Factory replacement. Dead memory card reader, didn`t make it out of the store when I went to collect.
4. MDA Vario 2 WM6 (Hermes 300). Working wifi, a much better operating system. A real telephone. Lasted 18 months! 2 weeks ago, complete power failure for no specific reason. Won`t charge or do anything now.
But before Nokia and iPhone customers get too smug. I also had an iphone when they were first released in 2007 (1.02) and that was a bug infested piece of junk as well. Got stolen in Bangkok. I really do miss having to reinstall the OS every 2 weeks! And my brother`s Nokia N95 has spent more time with Nokia than with him. 8 visits to Nokia care.
And now I have a broken Touch HD, probably with a power supply issue!
All these phones have one thing in common. They were (with the exception of the Hermes 300) first generation examples. And just before you rush out and pay big bucks for the latest telephone from HTC or whoever... Think, was this phone ready for release? Or was it just rushed out to keep the shareholders happy?
Think about it...
Hell! finally I found someone with the same problems. But I have bought it just some days ago!! The only thing I have done since then: installing tomtom on my sd-card and setting this gps-signal thing to the value 3000.
when I bought it i tried to run it in the store: after turning on, black screen but still vibration when i pressed some button, so it must have been on. Then it suddenly worked, installed the system, everything perfect. yesterday i installed tomtom, today it probably "died" around 20 times. everything the same like already described, screen messed up, after turning on vibration after 30 seconds, god!
is there anything i can do? i just bought that thing
Spontaneous backlight failure but screen and phone responding
Simultaneous charging light failure
Delayed reboot 20-30 seconds before first buzz
Continued backlight failure requiring multiple hard resets to resolve
Weak vibration during failed backlight reboot
Inverted and mirrored screen at boot or after wake-up
Click to expand...
Click to collapse
Sounds like you have the exact same problem as my HD: inverted screen, screen blank but still functioning etc...
http://forum.xda-developers.com/showthread.php?t=520781
I am waiting for mine to happen more frequently before sending it away for service. Otherwise they will just return it if they can't reproduce the problem.
Pretty sure it is a hardware problem. I am in Australia and have the original stock ROM.
We may be onto a new fault here. Just noticed 2 more threads with the same screen issues. My phone has been OK for a few days, but today screen won`t wake up at all. Hooked it up to Pocket Controller Pro and it`s reporting a "microp version mismatch 0" in its dark state. Been checking on other websites and this seems to have been a problem with Touch Diamond previously. There doesn`t seem to be an update for microp firmware. One user tracked it down to a loose connection between screen and motherboard. I don`t know! I just wish it would work!
Any suggestions for MICROP issue?
Currently running Dutty 3.4 with 1.56 Olinex. But this has been a problem long before this ROM version.
Fallen Spartan told me this:
"Have you tried going to Start > Settings > All Settings > System > Power > Advanced and making sure device isn't set to turn off after a period of time?"
Until now my phone works without problems, I will report again after some days
Yup, tried that one. Doesn`t work. You will notice after you end a call, the screen will be dim. This is the warning of imminent backlight failure. It is not power management dependent. My problems with the phone started in Feb. Initially intermittent. Now constantly.
Sometimes the thing will work for a few days for no reason. Only way to guarantee no failure is permanent USB power. Pull out the USB and watch it die, instantly! That`s with the original or the new battery.
New motherboard may be the only solution. But it is worth noting that when I had problems with my Hermes and it had to go back to HTC 3 times, each time a new phone was sent. On the service report "New motherboard" was reported. The guy in the T-mobile shop told me they`re too expensive to repair so it`s easier giving you a new one. They still hold onto the old one for 3 weeks though!
Might try to repair the Touch HD, I still have my Samsung SGH. (It`s very slow!) but I think I will wait for ASUS or Toshiba phones with snapdragon processors. Had enough of HTC and don`t want another iphone.
This is a hardware issue. No if's, and's or but's. It is caused by a disconnection between the screen and the motherboard. A faulty motherboard or a loose / broken connector is the usual culprit. I would say 7 out of 10 times it is due to a loose connector. It is a poor design to begin with and after being dropped or roughed up enough it tends to break or get loose. HTC typically just replaces the motherboard in a warranty repair situation.
If you are lucky and just have a loose connector and are comfortable with opening up the device yourself, you can disassemble the device and re-connect or re-solder the 2 port connector that connects the motherboard with the screen. Of course this will "void" your warranty so I wouldn't recommend doing this unless you are comfortable working on micro-electronics. If your case is the type where it is intermittent and it works sometimes and then sometimes not, then you have a loose connection and it just needs to be reconnected or re-soldered.
I have seen and fixed a couple of these now.
Hi Guys,
I've searched through the forums, and did not find any post relating to the problems that i am having on my HD2 for about 2 weeks now.
Problem number 1:
When im trying to make a phone call, it immediately switches to speaker phone. This is also occuring when im receiving one. I pick up and almost turn deaf from the person greeting me.
What i've tried:
- Flashing a new rom
- Flashing a new radio
- Flashing a new HSPL(might aswell try that one while im at it right?)
- Tried looking into the phone setting with no success
- Smashing it on my desk being very frustrated
Problem numer 2:
After flashing one of NRGZ wonderfull roms, with maxsense, my phone stopped syncing with my pc. The icon on the taskbar only shows it is being charged.
What i've tried:
- Turning on the "enable faster data synchronization"
- Tried putting the pc to usb connection on hard drive or modem as default
- Flashing a new rom & radio
- Putting the cable in all of my USB ports on the hope it might start working if i do this whilst looking angry at my HD2.
- Shaking my fist at it in anger
This problem also occurred on my Linux install which would normally recognize my HD2 when it is in HDD mode, and i would like to hear some suggestion on how to possibly fix this!
so i guess my phone is f0rked?
i can always get a desire or droid incredible :/
shameless bump, im really about to destroy my HTC and buy me a Desire or droid incredible
Bartkevin said:
Hi Guys,
I've searched through the forums, and did not find any post relating to the problems that i am having on my HD2 for about 2 weeks now.
Problem number 1:
When im trying to make a phone call, it immediately switches to speaker phone. This is also occuring when im receiving one. I pick up and almost turn deaf from the person greeting me.
What i've tried:
- Flashing a new rom
- Flashing a new radio
- Flashing a new HSPL(might aswell try that one while im at it right?)
- Tried looking into the phone setting with no success
- Smashing it on my desk being very frustrated
Problem numer 2:
After flashing one of NRGZ wonderfull roms, with maxsense, my phone stopped syncing with my pc. The icon on the taskbar only shows it is being charged.
What i've tried:
- Turning on the "enable faster data synchronization"
- Tried putting the pc to usb connection on hard drive or modem as default
- Flashing a new rom & radio
- Putting the cable in all of my USB ports on the hope it might start working if i do this whilst looking angry at my HD2.
- Shaking my fist at it in anger
This problem also occurred on my Linux install which would normally recognize my HD2 when it is in HDD mode, and i would like to hear some suggestion on how to possibly fix this!
Click to expand...
Click to collapse
Problem 2:
1- Try to disable your antivirus and firewall software.
2- Else: Turn off the "enable faster data synchronization".
Cheers!
thanks for the tips, but i have an independent machine that acts as an antivirus for all my machines, and same goes for my firewall.
I also tried turning off the faster data sync but its still not seeing my pc's /laptops as machines. the phone reacts like i plug it in the contact, and not a pc :/
tried this on linux and windows
It sounds as though some settings are lingering through the ROM flashing. Maybe you should check out Task 29 in the Rom section to completely clear your system before a ROM flash.
same problem
hi..
i have the same problem..
the positive side is that i decrease my phonebill... i have no motivation to call someone.. its soooo frustrating... since november i have this phone... and since 2 month this problem makes me going crazy...
what could it be!?? is this a hardware defect?? or what...
i searched a few forums... nothing really helps...
there was a bugfix for the changing horizontal mode... hmm.. ok... thats great... but it does not fix the main problem...
1. The phone speakers...
2. usb connection...
today my hd2 turned himself on in my pocket... and shoot a photo... of course completely black... and published it on facebook... ...
later i saw it on facebook.. and there where comments:
what is that, why are you uploading this... etc.. -.-"
i really like to make a rom update.. but it wont work... this is driving me crazy... how could this be that htc has no solution for this ULTRA BUG????
since touch hd ... i started to like htc.. but now.. i dont know...
do anybody have a solution here in this forum for this problems ??
greetings for all of you...
Hi, it looks like I'm not alone then! My HD2 is from the first batch (November 2009).
I have the same issue with speaker on when calling (since a few days)... Also the screen automatically turns on in my pocket and so I've for example twitted "hjkhlhf" to the whole world...
So, what I have done!
1) execute task 29
2) go back to original SPL 1.42.000 (the one originally on my phone) with the HSPL2 tool on this forum
3) flash the latest official ROM from HTC website: WWE 1.66.405.2
Result: after a hard-reset, without installing ANYTHING!
1) Navipanel starts itself because he thinks I'm in car kit mode (but why?), even though the phone is not connected to anything (no usb cable, no bluetooth activated, heck even no wifi or data connection!)
2) after disabling Navipanel via the options of Navipanel, I can finally use my phone... well sort of: everytime I get out of Sense UI (making a call, reading an e-mail, etc.) the screen automatically switches to landscape mode!
3) more frustating, the speaker still switches on when making a call... So now when I make a call it's in landscape mode (even when the phone is vertical) and the speaker goes on...
4) usb does not connect anymore in Windows. It's still recognized when in bootloader mode though, so it's still possible to flash something else...
=> hard-resetting again and again leads to the same result...
What I've done? I've called HTC, they will pick-up my phone on Monday morning for repair... I will keep you updated!
Well you will never believe this: as soon as I have finished typing this message, I have made a phone call for my work. And guess what? The problem that has been bothering me day and night for a week is all of a sudden GONE!!!
I guess I'll cancel my repair pick-up then... But on the other hand it must have been some hardware malfunction, and who knows if it will not appear again?
puh...
there is a bugfix on htc... for the landscape problem... but this hole problem appears on my phone the 3. time.. so don t think this was the last time...
my hd2 was also from the first batch nov 2009.. may be this is it...
the first wave of hd2 have a malfunktion...
nice...
I just unbricked my HD2 from the white screen with no logo. I spent the whole day reading hunderts of post about the white screen- bricked HD2 - the solution was to change the mainboard (at least the official service did that) and the people mostly sold the phone as bricked, its maybe also an production problem with HD2 because it's caracteristic and usual for it.
I think the Radio ROM is the problem and that it's a hardware error caused by overheating(i will report if the problems occurs again but i think it works now).
How it began(STORY):
I went on a trip and used google maps and route66 with GPS/WIFI all the time. My OS was Android Nand ICS and it wasn't too hot. The first problems started with random white screen occurrences trought the day as i was using google maps so i took out the battery and restarted, it worket but soon after the white screen occurred again. The white screen occurrences became more often and at the end there was only the white screen. (people reported the the phone somtimes worked when they recharded the battery and left it alone for a few days, after that they flashed the new rom )
I used the ICS rom for a few months with no problems(same reported from other users).
One theory(i read it on the forum) that the ICS is constantly overheating the HD2 + route66 mabe it bricked because of it.
So there is no other way, it has to be an hardware problem but the good news is it can some kind of be fixed (because i think it caused an radio mailfunction) !
SOLUTION:
So this is the way how i solved it:
- I downloaded an old version of the stock HD2 WM rom(i found somewhere that it can fix the problem) so with radio.
- I extracted the .exe file with WinRAR(or 7z, winzp...) and renamed the RUU_Signed.nbh to LEOIMG.nbh
- I copied LEOIMG.nbh to my SD Card (they said it should max 4GB, and has to be FAT32)
- I entred the HSPL with Volume down + Power and it found the rom on the SD card i pressed Power to install it and it FAILED !!!!
- I was depresed again :|
- I keept reading and may owners had the same problem, someone suggested that the update worked for him after he left the phone in a bag in the fridge. I had no fridge in the hostel (and no SD card writer only the ROM on my SD card) so i tried it again AND IT WORKED !!!
After that i got a HTC screen that didn't boot. I flashed HSPL3 (also from the second try, flashing from HD2 tools(HSPL2) didn't work) and installed official WM from the HTC HD2 support and i think i will use it from now on (or WM7) .
After i did it once it didnt work(flashing from SD card) so i used this method:
- Entered the SPL/HSPL
- Flashed HSPL4 sometimes it does not work but you have to keep trying
- Task29
- Updated a stock WM6.5 from the PC !! (from the SD card didnt work(
- works
PS: If you see only the white screen when you turn it on you need to wait few days to get to the HTC seceen so a hardware error. Maybe try to put the battery and simcard out of the phone or put it in a plastic bag in a fridge ... maybe it will accelerate the process
So my theory:
- The overheading caused a hardware error that damaged the Radio ROM and the software(but how?).
- It's a producttion problem(may owners with the same problem)
- It mostly occurrs to android users - and mostly ICS
- As an engineer i have no idea why it works now but i like it
Ok i got a white screen with Windows Mobile 6.5 after few days (with android/W7 imidiently).
The problem occured when i was cooking almost 40 celsius.
Maybe the solution can be to put some cooling paste on the radio or similar thing
Cruonit said:
I just unbricked my HD2 from the white screen with no logo. I spent the whole day reading hunderts of post about the white screen- bricked HD2 - the solution was to change the mainboard (at least the official service did that) and the people mostly sold the phone as bricked, its maybe also an production problem with HD2 because it's caracteristic and usual for it.
I think the Radio ROM is the problem and that it's a hardware error caused by overheating(i will report if the problems occurs again but i think it works now).
How it began(STORY):
I went on a trip and used google maps and route66 with GPS/WIFI all the time. My OS was Android Nand ICS and it wasn't too hot. The first problems started with random white screen occurrences trought the day as i was using google maps so i took out the battery and restarted, it worket but soon after the white screen occurred again. The white screen occurrences became more often and at the end there was only the white screen. (people reported the the phone somtimes worked when they recharded the battery and left it alone for a few days, after that they flashed the new rom )
I used the ICS rom for a few months with no problems(same reported from other users).
One theory(i read it on the forum) that the ICS is constantly overheating the HD2 + route66 mabe it bricked because of it.
So there is no other way, it has to be an hardware problem but the good news is it can some kind of be fixed (because i think it caused an radio mailfunction) !
SOLUTION:
So this is the way how i solved it:
- I downloaded an old version of the stock HD2 WM rom(i found somewhere that it can fix the problem) so with radio.
- I extracted the .exe file with WinRAR(or 7z, winzp...) and renamed the RUU_Signed.nbh to LEOIMG.nbh
- I copied LEOIMG.nbh to my SD Card (they said it should max 4GB, and has to be FAT32)
- I entred the HSPL with Volume down + Power and it found the rom on the SD card i pressed Power to install it and it FAILED !!!!
- I was depresed again :|
- I keept reading and may owners had the same problem, someone suggested that the update worked for him after he left the phone in a bag in the fridge. I had no fridge in the hostel (and no SD card writer only the ROM on my SD card) so i tried it again AND IT WORKED !!!
After that i got a HTC screen that didn't boot. I flashed HSPL3 (also from the second try, flashing from HD2 tools(HSPL2) didn't work) and installed official WM from the HTC HD2 support and i think i will use it from now on (or WM7) .
So my theory:
- The overheading caused a hardware error that damaged the Radio ROM and the software(but how?).
- It's a producttion problem(may owners with the same problem)
- It mostly occurrs to android users - and mostly ICS
- As an engineer i have no idea why it works now but i like it
Click to expand...
Click to collapse
Hi, can u say which old WM version u used ? I dont have bricked hd2 but instead of this my lcd doesnt show anything in first stages of boot, i mean i cant see tricolor screen (but can get into this with buttons), cant see magldr or clk, cant see cwm or anything until android (hyperdroid) boots up. Then it works perfect. Of course even if I cant see anything it works fine in background, even more, i can go into cwm and by pressing buttons do everything but... cant see the menus (luckily got help on xda and i know menu structure). Anyway, I spoke to guy in mobile service point, who said that some time ago he had the same situation, his hd2 got exactly the same weird problem and he solved it my installing some old WM roms. Unfortunately it was long time ago and he didnt remembered versions. But he said it happened to him after playing with some 3rd party camera software and for him it was like lcd locked itself in specific resolution. I'm more than happy to try your solution if u can provide WM version u used, as i already tried few and... nothing. Thx
I used the newest version of WM 6.5 3.14 / 2.15.50.14 it worked for days(i have not used the phone but it was on without simcard). Afther few days i inserted the SIM card inside the phone and then after few minutes maybe half an hour the white screen appeard again
Now i will try the 1.66.405.2 version with 2.06.51.7 radio hope it works with the sim card or i will have a bad MP3 player
Problem still open
The phone works for days when i leave it in my room and don't use it (need to test it with a sim card).
But when i take it out in my pocket it just turns of and can't be turned on. I take the battery out and put it in and the famouse white screen appears and i can't flash it anymore (i can eneter the bootloader - voldown+power) but when i try to update the rom it hangs and restarts.
Had the same problem few times and the white screen disapears after a while(few days), the HTC logo appears and i can flash the phone again.
I have a feeling the phone is "more alive" when i use WM 6.5 old version (on android and WP7 the white screen appears after few minutes but i am not sure).
Next time(when the white screen goes away) i will try to flash WM6.5 and leave it with the simcard for a few days. If it does't go into white screen then it's a contact problem on the hardware (and it's triggered when i walk)
i tried to put it into the fridge but it did not work
i tried latest wm rom but it doesnt work, i can hear sound when its loaded but nothing on screen, pressing power off it just keeps black and then lights up display .... thats it. Weird but with android on board i works fine after boot sequence, just have to press power off 4times. Tried to load WM from SD card but for some reason I cant do it properly (heard thats only way to get rid of HSPL and have clean install), phone just hangs, maybe some error but my display is not showing anything at this point Starting installer from PC gives loads up WM rom succesfully, but as I mentioned before, screen just lights up, music is playing and ..... nothing. Maybe You can try this way ?
If not, you could try following :
using mtty do some task 2a and task29 then reinstall
or
try find someone who could plug JTAG into it and wipe everything
http://www.youtube.com/watch?v=XroEPU4qyuM
Mine is proably hardware, but why its fine on android and not with WM ?
It's definitely a hardware problem. When the whitescreen appears it can't be removed with flashing. i leave the phone for a few days off and than again the mobile phone boots without problems !
The phone works for days when i leave and don't touch it, but as soon as i put it in my pocket and wear it with me for about half an hour the screen gets white againt and the phone does't boot anymore(for days or more).
so definitely it's a circuit or component problem, I will try to fix it with hot air(to refresh the definitely or to break the pohone but i'ts my last solution)
Would a motherboard change help ?
Cruonit said:
It's definitely a hardware problem. When the whitescreen appears it can't be removed with flashing. i leave the phone for a few days off and than again the mobile phone boots without problems !
The phone works for days when i leave and don't touch it, but as soon as i put it in my pocket and wear it with me for about half an hour the screen gets white againt and the phone does't boot anymore(for days or more).
so definitely it's a circuit or component problem, I will try to fix it with hot air(to refresh the definitely or to break the pohone but i'ts my last solution)
Would a motherboard change help ?
Click to expand...
Click to collapse
Please help me, I have the same problem with my hd2 (white screen). I can not install anything on it. Tell me please, you solved the problem? Remove the battery when you leave a few days?
It just unfreezes at random. I found out that when installing windows mobile 6.5 and when it's winter that it works longer :|
For now it works when i install android it freezes after a day or two (in winter and almost imedietly in sommer)
Cruonit said:
It just unfreezes at random. I found out that when installing windows mobile 6.5 and when it's winter that it works longer :|
For now it works when i install android it freezes after a day or two (in winter and almost imedietly in sommer)
Click to expand...
Click to collapse
I haven't read your previous posts, but from your last post it seems that your motherboard is failing. A common issue with the HD2.
Marvlesz said:
I haven't read your previous posts, but from your last post it seems that your motherboard is failing. A common issue with the HD2.
Click to expand...
Click to collapse
i try to live with it Could "hot air" hack for short circuit help ? I will try it as soon as i find some one that has the "hot air" thing