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HTC P3300 ARTE100 hangs up

Hello, sorry for my english, is not the best.
I've BIG problem with my P3300. originally it came with WM5, after some time I got update from official site for WM6. Had WM6 maybe for 4 months, everything was just perfect while one day my HTC started do funny things like go off it self (white screen when using navigation). It was a once in a week. After some time it started to be like this few times in a day. I thought what I need to do hard reset. Did. Didn't helped. Than I tried to flash my phone to WM6.1. Phone went mad, was constantly switching off it self, screen just freezes and after that you even can't start the phone around 5-10 min. it just want do anything, even if you plug in the charger, indicating orange light want come up. Than I tried to flash with original WM5. Did that, everything was fine for a day, but after the day it went off, i restarted, and than gone wireless and screen started move to the left and to the right aprox 2 mm. When is connected to computer it want connect to ActivSync, it's coming up message: Can't find IP address, try to disconnect phone and connect again... I did manual configurations in network cards and computer, so when you're looking in network connections looks everything fine, but it's still not recognized by ActiveSync :/ Than i send the phone to recovery mode, connected to the computer and updated to WM6. Same thing, screen shaking, wireless not working, goes off. Is strange thing too, in aprox 24 hr memory is filled up to maximum - than is coming up the message: Storage is full, please delete some programs. :/ Hard Reset have to do every single day... Any idea what's can be wrong with my phone? Tried already a lot of things, no more ideas. I think it's software problem... :/
If anyone have any ideas please share with me... Thanks for everyone.

Anyone any ideas? Please, someone... i don't really wanna put phone in to the bin...

Its a hardware isue
Sorry, I have same problems and try same thinks, finaly I send to service and they say its a commone hardware error on electrical micro connections inside cosed by droping the phone down. Before I send it hangs up 2-3 time at day, now its hapen 1 in 10 day if I accedentaly drop the phone

Hardware issue
I think this is hardware problem..., I have some experience with repair HTC smartphones. Freezing, restarting, problem with screen..., GSM etc,,..
In all cases helps Hot air soldering station, find right chip or module (gsm , proc..) and reheating this.. A frequent problem is BROKEN tin joints BGA chips , after impact of equipment. .. sorry for english...

I'm facing the same problem with my old Artemis.
Since I upgrades, I gave it to a friend. It was working perfectly fine months now, until last week.
The phone keeps freezing, doesn't always boot, many times won't even respond to charger pluged in.
Randomly resoldering the board's chips, sound like a long & hard solution :/

Dead telephone on Hermes but everything else works

I have a Hermes (Orange SPV 3100 but unlocked). The phone has stopped working but everything else is fine.
I've tried putting other sim cards into it, cleaned all the sim contacts etc with no success at all. As far as it's concerned, there is no valid connection. Phone and data connections don't work. All the Windows settings and programs run fine, it's just the phone that doesn't so I have a pda without a phone! I wasn't trying to flash a rom - the op system is all as original except for the unlock.
I don't think it's worth enough to pay for a professional repair so any suggestions for tracing and curing the problem and hints as to whether its likely to be a faulty connection, faulty parts or software problem?
Thanks.

I have the exact same phone, and similar problem. The difference is my phone is not completely unusable, it sometimes works for a while and sometimes doesnt.
I have just - 10 mins ago - flashed a new radio rom to see if it helps and so far (10 minutes!), so good. But I will need to leave it for a couple of days to see if it works properly.

Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?

Ah well I didnt need to leave it for a couple of days, its not working again even with new radio rom.
Ive tried new o/s, new bootloader and new radio but still the same problem, nothing else to try really ?
(btw: Mine usually has an exclaimation mark next to signal strength.)

Carthief When did the problem first start occurring? Did you flash a radio/OS ROM and it started to happen, or did it just happen out of the blue?
Sorry I did not see this post...http://forum.xda-developers.com/showthread.php?t=562486
I don't know dude. Maybe one of the senior members can help out.

Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
I will check tomorrow. I am using a different phone at the moment and have left the Hermes at the office.

Hi Shawn, yeah that post covers when my phones problem started - I hadnt flashed anything recently when it started messing up.
I've tried tonight;
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
Problem 5:
METHOD 1
But I didn't flash the patched radio.
Phone is working at the moment... I'll update if it is still working or not tomorrow, if its still working maybe Batxda could try it out as well
--------------
Update:
--------------
Phone worked all night, and this morning, but froze up this afternoon and needed rebooting. It's currently working ... but probably not for long! My battery is running out very fast as well.

Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.

Batxda said:
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Click to expand...
Click to collapse
Maybe I missed it but I did not see any mention of your doing a Hard Reset. (I assume you have tried soft resets) In general if the problem persists after this it rules out most software issues. I also think it's worth a try because of your comment about the icon being unresponsive.
Mike

Mike
I had done a hard reset but, just to be sure, I've just done it again. After the first it locked up at the password screen so I did a few more. Next, I let the Orange config run through. With the third, I removed the battery before Orange it did its thing. Both the same - no active phone but no lock-up either.
Icons on top bar still not active and x's against them.
When I go to settings > Personal > Comms, the phone icon is highlighted and appears to be "on" (no "x") but the top bar icons still show that it isn't. When the comms phone icon is clicked, the cross appears and the phone is, presumably, turned off and can't be turned on again.
When I go to settings > Personal > Phone, it says that the phone is off, would I like to turn it on. Click yes but it doesn't work.
BTW, I'm using an O2 sim card which works perfectly in a NIKI (touch dual).
I hope this is a software not hardware problem. Is there any point in flashing a new radio or complete windows rom? If so, which one would you recommend (it's a minefield for one of little brain)
Many thanks.
B

I did think you might already have tried a hard reset. In general that tends to point towards hardware, BUT corruption of the ROMs can occur. Unfortunately that is not my area of expertise. Hopefully someone will recommend something here. You could always look on http://www.mrvanx.org/thg/ making sure you have Hardspl installed.
Mike

Hi all, my phone is still not working completely but it does seem to be staying alive for longer periods now.
I have just downloaded the latest (from Oct. 2007) software upgrade from Orange for the Hermes - I think it is windows mobile 5, not sure yet. I cant install it tonight but Im going to try that tommorow.

I downloaded the Orange update but it wouldn't load on my phone. all I got was an error message which said it was the wrong rom for the phone. I don't know whether that's because I've had it unlocked or maybe my rom is newer than the update. anyway, I'm no further forward.

I've just noticed that, in Settings > Device Information, it is blank against the radio version and the Protocol version and that there is no IMEI listed either. I guess that means the radio is corrupted so I will try installing a new one. It is op version 14.123.1.614 and ROM version 1.23.61.4. Which radio is recommended.
What does the missing IMEI number mean or is that also connected with the missing radio?
B

Hi Batxda, I dont know which radio to recommend, mine is Radio version: 1.47.30.10 and ROM version: 3.54.255.3
My phone has now been working for over 24hrs, battery has stayed charged as well... so I haven't installed the Orange rom yet.
I bought a new phone having pretty much given up on this one... and now it seems to be working again!

Nope. Not working. Ran for over 48hrs but locked/froze up today with calls going straight to answerphone, battery drained from 70% to 20% in about two hours as well!
My last attempt is going to be running the phone with no memory card in, and no sim card with phone disabled. Will report back.
Have you had any luck Batxda ?

Radio flashes all lock up - help please
carthief said:
Nope. Not working. ...............
Have you had any luck Batxda ?
Click to expand...
Click to collapse
Sorry to hear that. I've had different but similarly unsuccessful times. I hope your experiment goes well.
I flashed with HardSPL (SPL-2.10.Olipro) then tried to flash a Radio.
1st I tried v 1.11.00.00 running from the PC. It froze so I had to unplug it. That messed everything up and I ended up with it stuck on the bootloader screen (Type 2a) so I used mtty and found that command "set 16 0" worked so I could return to WM5.
2nd I tried to flash radio v 1.47.00.10 from the SD card. It started OK, got to about 20% and stopped. That was at 11:15. Its now 13:30, 2.25 hours later and it hasn't moved in that time. I am going to have to stop it but I'm sure it will end up corrupted again.
H E L P anybody, how can I flash a radio to this damned thing?
BTW, it is a Hermes 100.
B

Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?

carthief said:
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
Click to expand...
Click to collapse
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) & if you did, here's what I did to get the phone working again.
I removed the battery & pressed hard against the back stainless steel plate especially around the area near the battery contacts. It worked for mine & the No GSM issue would go away. If it happened again, then I repeat the same procedure & it works again.
My conclusion is that the GSM chip has broken or loose contacts with the motherboard so as long as the contacts is good, that keeps the radio working. BTW, this phone was dropped before & after that, this issue started happening.
Lastly, I'm not sure if your issue is really with the password...that's just a symptom of something else that is wrong with the system...not sure if it's entirely software or perhaps hardware or combination of both.

konker said:
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) ...
Click to expand...
Click to collapse
No, I haven't seen that message.
Since the last post, I've tried to flash various radio roms, two WM6 roms and what XDA says is the original WM5 Orange SVP M3100 rom for my phone (v slightly different version number though). All of them hang at around 11% or give an error message. I've ended up with a Dopod start screen (from one of the WM6 attempts) and a funny mixture of colours but I can still start Windows so I've got a pda with no phone access.
Taking your message on board, I'm starting to think that there is a hardware fault preventing the radio from being recognised. That is unless there is something fundamental that, being a n00b at this, I'm not doing. I've put Hard SPL on the phone, flashed roms and failed, reset it with MTTY (set 16 0) and used a variety of radio and main roms. Is there anything else I should have done?
I'm about to give up and see what it's value is and then see if I can get a hardware repair (if it's worth it). Otherwise, I've heard that some fetes have a throw the mobile competition ......... !!!!!!
B

Phone automatically triggers Navi-Panel.

Firstly,i would like to apologise for making another thread with the same topic if there's any.I've searched the forums and most of the threads seem to be 'Dead'.
Last week,my phone had something strange going on.When it's at sleep mode,it automatically lights up.I picked it up and i see this thing called the 'Navi-Panel'.The screen was in landscape mode.The only thing that i can access was the phone.I managed to exit the Navi-Panel through the task manager but the problem's still there,my phone and my SMS are in landscape.Also,the phone calls that i make and received are always on loudspeaker mode.I also cannot connect the phone to the computer via the USB. I've tried various ways to fix the phone such as hard reset and rom flashing but it's still the same.I'm currently on the Stock rom version 1.66.707.1(76641) WWE. Can someone post a solution for my problems?

It happened to me twice when a tiny drop of water dropped on the micro usb slot, creating a temporary short circuit.
Make sure the slot is clean, (no conductor material inside).
It may be a small chance, but it is still a chance...

I have the same problem
My phone got wet last night due to rain. And the Navi panel kept coming up. So I set the option for Navi panel not to have an automatic launch. Thats fine now, but I got another problem to sort through. When ever I pick up a call the speaker is automatically turned ON. Its embarrassing now. I am just hoping its temporary..
If anyone has an idea on how to turn off the automatic speaker on call pick up, pls let me know.. Thanks in advance.

Whats more is: I cant connect to the Activesync now. The phone is charging well though.
I can probably live with that since I can connect through Blue Tooth. Hoever, if someone has any idea on how to turn off the "Auto external Speaker mode", pls let me know .. any registry key ... or any other means.
Thanks in advance.

This happened to me a few months back now on a wet evening, assuming the phone must have got wet through my pocket. Tried everything to fix it, left it to dry out for 24 hours near radiator with the battery out to no avail. But then flashed a new ROM and it started working. (Had to flash the same ROM three times till it started working. Every ROM since has been fine)
Hope this helps.

Thanks .. That gives me a hope. Could you pls tell me what ROM you flashed.. may be its something to do with that specific ROM..

Activesync died...
Thanks all of you who contributed to the forum. My HD2's activesync stopped working yesterday... and main challenge was to put shipped ROM and send it to the repair...
There is only one thing that I could not explain... When OS is up and running (regardless whether it is cooked or shipped) there is no active sync can be established (only charge function is working). However, when phone is in boot loader (RGB screen) I could connect it thru USB and install ROM from computer...

switch off quick sync on HD2

XAH said:
switch off quick sync on HD2
Click to expand...
Click to collapse
Thanks for trying to help XAH, but this was the first thing in my troubleshooting process. Usually it helps when you plug in the phone, computer acknowledges it, but pop in warning sign that USB device is not recognized. In my case there was no reaction (on multiple computers) - like nothing is plugged in... Will see what repairer says... I'll post an update as soon as I'll hear from them.

got my HD2 from repair centre
I've got my HD2 back from repair centre... and it works fine... most bizzar part is paper say that nothing was done...

a friend of me hat this problem some time ago. it disappeared after about 1 or 2 weeks iirc.

Same problem for me, but i've changed 5 diferent rom's and nothing...i will try the airdryer now

posting in general didnt help (Problems after Task29 and Flashing radio + rom)

Hi Guys,
I've searched through the forums, and did not find any post relating to the problems that i am having on my HD2 for about 2 weeks now.
Problem number 1:
When im trying to make a phone call, it immediately switches to speaker phone. This is also occuring when im receiving one. I pick up and almost turn deaf from the person greeting me.
What i've tried:
- Flashing a new rom
- Flashing a new radio
- Flashing a new HSPL(might aswell try that one while im at it right?)
- Tried looking into the phone setting with no success
- Smashing it on my desk being very frustrated
Problem numer 2:
After flashing one of NRGZ' roms, with maxsense, my phone stopped syncing with my pc. The icon on the taskbar only shows it is being charged.
What i've tried:
- Turning on the "enable faster data synchronization"
- Tried putting the pc to usb connection on hard drive or modem as default
- Flashing a new rom & radio
- Putting the cable in all of my USB ports on the hope it might start working if i do this whilst looking angry at my HD2.
- Shaking my fist at it in anger
This problem also occurred on my Linux install which would normally recognize my HD2 when it is in HDD mode, and i would like to hear some suggestion on how to possibly fix this!

Try flash original ROM from HTC and try swap cable...

To the OP,
I am closing this thread as you have a duplicate in general here...http://forum.xda-developers.com/showthread.php?t=696621
You cant post up a query then 2 hours later repost in another forum. You need to be patient and wait for people to get back to you.
WB
Moving to General.

PC Connection doesn't work! please read on, i'm not a noob!

Hi guys i have really bad problem there is NO WAY to connect my HD2 to PC in windows mobile. I have 5 years experience in WM and have been using my phones to sync until NOW-it simply wont work anymore.
I tried switching computers, always shows just charge, not Mass Storage or ActiveStink, the pop-up doesn't show, only charger is showed in taskbar.
I tried flashing stock ROM&radio (1.66), switching extra 2 computers and all ports on theirs an mine,
I tried going to Android and start pc connection and it WORKED, flashing (obviously) also works. only in (any) wm rom apparently doesnt. what the hell?!?
Soo, has anyone else seen this? please help i cannot even get complete schedule for next week to sync on my phone and i need it..
please, any help really appreciated!

http://forum.xda-developers.com/showthread.php?t=801018

you don't seem to get my point i have w7 and device cente and sync WORKED all the time. also USB works on android! and i can flash!
today it stopped working inside WM so i tried 4 different computers and stock rom and all their ports but phone still registers PC as charger an i don't see a popupp to select connection, it only charges. checked everything 1000 times and flash wipes everything off the phone so it should work fresh but it doesn't....
i'm guessing some kind of HW problem, but how can connection be sucsessful in android if that+s the case?!?!
i need some real help here...

okay i self bump myself as noone seems to take me seriously...
Today afrer recieving a call it put me on speaker right after the call started without even touching the screen! I also noticed that Navipanel opens itself randomly! that got me thinking....
...could it be that HD2 is recgnizing that it's being on Dock without being in? How's that done(hw switch or only software)? Is there a solution for that?
please guys.... and thanks bigtime for any additional info

dirty / faulty usb socket. give it a scrub with a dry toothbrush. read the threads "stuck in car kit mode".
not sure why it should work in android, but your symptoms (charge only, and calls go straight to speaker) are both seen by everyone with this problem.

samsamuel said:
dirty / faulty usb socket. give it a scrub with a dry toothbrush. read the threads "stuck in car kit mode".
not sure why it should work in android, but your symptoms (charge only, and calls go straight to speaker) are both seen by everyone with this problem.
Click to expand...
Click to collapse
thank you will do that!
i thought that android isn't coded to support car kit so it can bypass the "flaw" if it doesn't know what's the signal for
thx a bunch!
UPDATE:
Solved problem with scrubing on usb port with toothbrush to clean the dust away, but it still didn't work right away so i had to MOVE CONNECTED usb cable to all directions pretty hard. it started working while pushing on RIGHT. thanks to samsamuel!