HELP-QTEK 2020 warranty assistence center - MDA II, XDA II, 2060 General

Hi all,
i'm in trouble. I'm italian and I've bought the Qtek2020 from ebay. A UK man sold it to me.
Now my device keeps hanging, after hard resets the hang re-occurs after a while i'm using it even No apps installed & GSM is turned off.
Since the device is less than 1 year old it should be in warranty but I dont know where to send it. O2 doesnt recognize my IMEI.
Can anyone help me to find my warranty assistence center.
on the box i see:
IMEI : 351938000154266
S/N : HT343D303946
P/N : 99HY2004-00
Rom is 1.60.00
radio 1.06.01
ext-rom 1.60.21
protocol 1337.16
Any idea is welcome.
aldo

Related

any way to reinstall simlock for t-mobile nl dutch operator

Hi my question is is there a way to reinstall the simlock for t-mobile .nl
my mda is giving me problems keeps getting hard resets 3-4 times a week i have never had this problem with the rom i am using its been perfect for 7 months now
luckally i have a copy of the original t-mobile rom but i dont know a way to reinstall the simlock for the device.
The device is still under warrenty, But as you all probably know if you mess about with it the warranty voids.
I know for certian its not a software problem but definitly hardware related.
Any help would be appreciated.
Thanx in advance.
I have never known the suppliers to check for simlock before replacing faulty phone.

HTC P3300-unplug when updating PDAMobiz ROM-dead phone-need help

It might be a duplicated topic but I do search on the forum and need some or your kindly help, xda-developers members.
I bought my HTC P3300 from ebay and it was already in English. A strange thing that it had French Extended ROM : 1.12.406.101. The rest is exact to the ART_HTCWWE_11240501_026790_WWE_Ship ROM (ROM : 1.12.405.1 9/12/06, Bootloader : 1.12.0000, Radio : 02.67.90)
Yesterday, when upgrading to PDAMobiz lite version, I accidentally unplug the device then now it turns to brick. No futher going except HTC boot screen with IPL 1.12.0001, SPL 1.12.0000, GSM 02.67.90, OS 1.28.0.0.
I try to put my phone into bootloader mode (triple color screen) and update with the Ship ROM downloaded from xda FTP. Unfortunately, all these ROMs result in "Invalid Model ID" or "Invalid Vendor ID" after 2% of progress then automatically reboot.
I understand that my phone is not unlocked, that procedure I have to do beforehand with the help of IMEICHECK. But now it is no use because my phone is a brick. That supprise me is why can not I go back with the WWE Ship ROM version that I already seen on my phone.
So I suspect that
1. My phone is HTC P3300 French version then the ebay buyer change to English UI before selling it to me
2. Because of unplug the phone while upgrading, part of bootloader of my phone was corrupted.
My solution can be
1. Send the phone to IMEICHECK because they have ability to open the hardware and re-flash the ROM directly. But it costs a lot of money and time because I have to pay for the fee, tax, and shipping.
2. Waiting for some kind people to share their French ROM of HTC P3300 so I can give a try on this. So please, if anyone owe a HTC P3300 French version please send me your dumped ROM ([email protected]) or let me know where can I get it. I will be appriciated that.
And to the xda-developers members, could you give me some more advices in this case, I was strugling with that for nearly 2 days. Thanks very much.
Duc
During the flash your security area on a device, including CID has been corrupted.
Actually none of image will flash on this device.
CID area must be restored in order to flash device. Yes, IMEI-CHECK recalculate all security area and flash it to device with help of modified spl loaded in a memory. But this is done from windows. In your case, you are in bootloader and you can not load modified spl.
Only one solution I see is to use jtag interface, but not sure that pins are known on artemis motherbord for jtag interface. With jtag you can load modified spl.
Simple way is just to send device to service center.
best regards,
Hic no choice. I am unable to open this device to access through jtag interface. Do you have any ideas ?
ducva said:
Hic no choice. I am unable to open this device to access through jtag interface. Do you have any ideas ?
Click to expand...
Click to collapse
Send it cervice centre or Imecheck
@victoradjei: that's good idea. Could you please tell me which one is better ? Imeicheck or HTC service center ?
I live in Australia and I bought this phone from ebay, which service center (Europe, Taiwan ..) should I sent my device to?
I have talked with the guy in Imeicheck and he asure that this problem can be solved. However, have any one in xda-developers had experience with Imeicheck? Are they good at this kind of repair? How about their reputation?
Thanks very much
Duc
Bricked P3300
Hallo to all ...
I have just "bricked" my HTC P3300 and no it shows only
IPL 1.12.0001
SPL 1.12.0000
GSM 02.67.90
OS 3.4.0.0
Originally it was WM5 in German
I wanted to upgrade to WM6 as I have more then 4000 Addresses and this cannot sync. with Outlook anymore. With WM6 I have no problem with a
P3600.
when loading ROM from Splash screen I get the "wrong ID" ...
Thanks to all who can help and greetings from Indonesia,
Josef
HEPL!!!!!! please
hi ..i have p3300 and i need to jtag...i know how to do but i don't know pniouts on the board...does any body can help me please..???

Want to learn about radio

Hi all
After 6 mounth of iritation alway loosing GSM signal on my Qtek9100
After 2 traveling the device to Eurotwice (Belgium repair center), first time they told me all is OK, second time they told me the device is brooken because it fall and it is not covered by waranty
After payed 50€ to retreive my device (I hate Eurotwice)
HTC seller's told me it's a knowed problem, just have a look to xda-developers ...
I just discovered the forum.
After a few search I think I have to upgrade radio rom to cingular radio rom only ver 2.25.11
Is it correct ??
Is this radio version working in Belgium ??
Is it possible to upgrade the radio Rom only ??
Is there some reason to upgrade ROM, protocol or Rom ext to an other version
I found some tuto but is there a tuto tu upgrade only Radio ??
Thanks

CID locked or not?

Hi there,
this is my first time writting for this Forum, even if present for long.
Basically I have bought a 3 months used Trinity (P3600) in Portugal with GPS enabled since it was the latest devices to be sold.
According to the guy that sold me this, the pda was blocked because sold by Operator. The PDA is in PT language.
Basically when looking into the ROM I got the conclusion that the one installed is the same as the available from htc page (by IMEI):
RUU_Trinity_HTC_PTG_1.23.410.2_103_6275_1.38.00.11_108_Ship.zip (downloadable file from HTC).
My device:
ROM version: 1.23.410.2
ROM date: 03/13/07
Radio version: 1.38.00.11
Protocol version: 32.71.7020.12H
ExtROM: 1.23.410.103
To me it looks like the same. Therefore I didn't even tried to upload it to PDA.
Then another test I've done, was to try another SIM card then the one I had tried before, and I did get astonished by the fact that the pda was unblocked to any kind of operators.
I started to think that the pda was "touched" and that could mean Warranty off.
I cannot garantee that because the pda contains the rom which HTC makes downloadable through IMEI, meaning maybe the pda went out factory already unblocked. Is it possible?
Since my desire is to check warranty status, maybe you could help me checking if this system was even upgraded, or if CID (which I don't know what means but presume...) was touched or not. Because basically if the PDA was CID unlocked I have already lost warranty and I can upload an English ROM which is one of my interests. If not and by somehow the pda is unblocked to operators but everything is legal, then I'll keep PT ROM until warranty is age limited.
Hope you could help with this as I could still send back to the seller if I'm not satisfied with something. And once more, one of my needs is to have English ROM. And warranty if still possible
Thanks in advance.
Best Regards.

HTC Touch " orange "

Hello
I recently bought a htc touch but i think it was from uk, because he have the orange logo...
The seller told me that the htc was unlocked to portuguese card´s...
I put a vodafone, or TMN card, i can see the contacts, and the messages, but the phone does not comunicate with outside, don´t make calls, dont recieve call´s, don´t send messages, don´t receave messages, and after a wille, the phone start´s searching the wire of my card´s....
Can anyone help me please??
Sorry my bad english, i´m portuguesse lol.
Best regards
Tiago
Okay.
Are you sure its unlocked?
What is your spl / ipl ?
To check, soft reset the phone and press the power and camera key together.
Hi
Yes it´s unlocked,
The IPL is 2.27.0002
The SPL is 3.07.cmon
Update your radio.
Update your ipl and spl to 3.10CMON.
It's possible your phone has the same problem that some members (including myself) are seeing, a problem with the GSM radio. As far as anyone's been able to tell, it's a hardware problem. Try updating the radio and/or re-flashing a new rom, but if it still doesn't work after that you will need to get it repaired. I'm still waiting to hear back from the guy I bought mine from, to see if he can get it fixed under warranty, but most likely I'll have to get HTC to repair it themselves. Hopefully it won't cost too much...
Just one last note, if you bring your phone down for a warrenty repair, like I did.
Flash your phone to stock 6.1 ROM available at the Elf Upgrading forum (Which is right beside this forum)
Than flash your IPL and SPL to 2.x
help me to unlock a htc elf 100 today please
Please refer to the Elf Upgrading forum.
They have a thread of how to unlock a phone which is pretty good
Cheers!

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