I got an XDAII in mid May (birthday present from my wife) and did not receive a bill until end June.
When I saw the first bill there was a GPRS call at 9.37am on a Sunday morning where I apparently downloaded 56MB of data ?. I cannot account for this and have repeatedly queried it. It has costed me EUR 231 plus VAT. which I am still querying with O2.
Can anyone help / clarify how this could or might have happened:
- I always turn off internet explorer after using it.
- I did not download any games, ringtones, video clips
- I was conscious of the cost of using the internet on GPRS so did not tend to stay on long.
- The most any another GPRS call cost me was EUR9.00. (which is expensive enough).
- 56 MB must be the equivalent of 100's of webpages and would have taken hours ? to down load
Could I have downloaded some sort of virus or could there have been some sort of program which downloaded itself. It was only a once off.
It is driving me mad and I am afraid to go near the internet XDA.
Can anyone shed any light on this for me and if so can I do aything with O2.
Thanks.
Hello,
Did you just semi-close (minimise with the 'X') I.E (Internet Explorer) .? or did you shut it down in the 'Running Program List' under 'Memory Settings'?
I made that mistake when I went to www.XE.com (live Foreign exchange rates), I just minimised it, turned off GPRS and left it on the kitchen table.
I went back to it 2 hrs later and it racked up €9 of GPRS!!!!!!!!!!!
XE.com refreshes itself every 30 seconds or there abouts, so it reconnected my XDA2 to GPRS!!!
So, if you left the IE on a site that refreshes itself frequently it will consume a lot of GPRS!!!!
Hope that helps
Andrew
E-mail could be another source of problems like this. Company VPN...would keep sending data constantly.
I guess I'm glad I have unlimited data...130MB downloaded so far this billing period!
Thanks for your replies Folks.
I think i just mininised/closed the screen by tapping the x - I thought that this closed the internet explorer. Obviously not.
I am glad to say that after three disputed claims (and being barred from making calls three times, despite paying all the other bill charges), O2 have credited my account to the value of the call, apologised for cutting me off three times and said that it was probably 'streamer' software which constnalty downloads updates weather, business, etc,. They restored my faith in O2 customer service. However, I will be slow to use the internet on my XDAII and will be sticking to Broadband which I have just connected up to.
It just shows - you should always query bills and not accept it even when they tell you that you are wrong
Hi,
I was wondering if it's possible to receive emails when the phone is in standby mode. This is something that would really improve the usability of the phone. Right now, I have to keep it out of standby in oder to receive my emails every 10 minutes. Doing this really reduces the 'standby time' of the phone, but the other alternative is only receiving the mail when you get the phone out of standby, which isn't really the best solution...
Is T-Mobile's my.email not available in the Netherlands? I setup email accounts on their website; they check the accounts every 15 minutes. If there's no mail, my phone stays in standby. If there's mail, TMO sends an SMS to wake up my phone to download the mail.
Another option is emoze.com. Looks like you'd have to leave Outlook running at home, but it might be a better solution, anyway.
never used this 'my email' from T-Mobile. I just set-up my PPC outlook to check for mails every 10 minutes. Receiving an sms every 15 minutes isn't really a solution I think. I'll check out your other solution.
Edit: Reading as that site is a push-mail service I understand that the new ROMS have a push mail option build in? I don't know anything about this 'push mail' technology, but if I would update my T-Mobile rom (to a qtek rom f.e) would this solve my problem as well>?
The company I work for recently (3 months ago) bought 3 ATT 8525's for people who travel. All 3 of the phones have this issue where when they go into their power save mode, and they will not send or receive Email or produce notifications about new email. It appears to me that when the phones go into this power save mode they turn off the wireless card in the phone. I have made every effort to figure this out myself but I finally broke down and called ATT who then transfered me to HTC. HTC told me that this is a bug in the phone and that they do not have a solution for it other than trying Windows Mobile 6. However, since ATT has not released WM6 for the 8525, and I don't feel like bricking a phone, the company decided to go ahead and buy the ATT 8925, hopping that the new phone wouldn't have this problem. Unfortunately it dose.
So getting down to my question. Does anyone know how to get these phones to send and receive Email, through WIFI and not the cell network, when they are in their power save mode?
Any help on this would be greatly appreciated. Oh and BTW, after toying around with the 8925 I do have to say that the new features included in the phone are quite nice, hate the chrome though.
Thanks
Via WiFi? No. You wouldn't like the battery life if it did.
Battery life
I don't really care about that right now. I'm just looking for a solution to the problem i am currently having.
Could be connected to this:
http://forum.xda-developers.com/showthread.php?t=332362
you need to disable the at&t proxie to use wifi to send mail/etc
To have the wifi alwayz on even in standby is not wise, you batter will die fast ......
I have no issues using Active sync with exchange 2007 i get emails even when in power save maybe you should get some exchange accounts
pwnage said:
I don't really care about that right now. I'm just looking for a solution to the problem i am currently having.
Click to expand...
Click to collapse
You don't understand the gravity of what he told you. The battery life would literally be 2-3 hours.
Manually pressing the power button and tapping 'check for new messages' is a much better solution than being completely unable to access email for 3/4 of the workday because the battery has died.
Think about it.
Also, on your install CD, you'll find some AT&T software to push email to the phone automatically, waking up the phone using SMS. And, as other people have suggested, these phones were designed with Microsoft Exchange in mind and setting up an Exchange server would also help your problem.
Thank you for the replies.
Dose the "push" feature work with non exchange email servers. The only reason I ask is because we don't have an exchange server.
ringy2 said:
Could be connected to this:
http://forum.xda-developers.com/showthread.php?t=332362
Click to expand...
Click to collapse
I took a look at this and it seems to describe the problem i have very well. In regards to the battery life, is there a way to have the WIFI turn on when its time to check mail and then turn off after its finished? I would really like these phones to be using WIFI most of the time even though we have an unlimited data plan, WIFI just seems to be faster.
pwnage said:
Dose the "push" feature work with non exchange email servers. The only reason I ask is because we don't have an exchange server.
Click to expand...
Click to collapse
Try www.emoze.com
ringy2 thank you. I'll take a look at that.
You know I have been working off of the thread linked above and I have gotten the phone to the point where it seems to be checking our mail server over GPRS/3G (I have turned the WIFI antenna off). The problem now is that the when it goes to check messages it won't DL any new ones that may be on the server. Any ideas?
Do you not have unlimited data with at&t? If you do then there is absolutely no reason not to leave wifi off and just use that for email. As for checking emails and not getting anything new. You need to adjust the settings for your account.
surrept, Yes we have an unlimited data plan and at this point i have given up on getting the phone to check via WIFI. As for the settings, what are you refering to? I have the account setup and i have configured it exactly how it is supposed to be. i have it DLing full copies of messages w/ no attachments, and it is set to check mail every 5 min (will change this back to 15 once i have finished testing).
Um, BTW - AT&T did release WM6 for the 8525... VERY much worth it. However, I'm still going for a 8925 for the doubled RAM/ROM & GPS...
I highly doubt that. Again i have looked in every deep dark place that the internet has and haven't found any WM6 ROM that I can DL from ATT site. you are probably referring to the "official" ATT ROM that i have seen floating around. Im not going to put that on these phones because, one I work for a descent size company and I don't want to be breaking any law and such on there behalf. Two I don't feel like bricking any of these phones. I want the warranty to be valid on them. If it was my personal phone i might try it. but since these are the companies phones it ain't gonna happen.
Hello everyone,
Not sure if this is the right place to ask this but I'm having problems with my AOL IMAP email on the HTC. It normally works ok so I know the automatic settings are fine.
Today I've been getting this weird notification that says "check your settings and try again AND connection failed" although I definitely have good signal and I am receiving incoming mail.
This has been happening every now and then but it sorts itself out after an hour or so and several rebooting attempts, turning the connection on & off etc.
But today it persists... I would happily use AOL's mobile site through the browser but their main one only works in the US it seems so I'm stuck.
I would ask AOL but they don't seem to have support for their email.
(I'm sure HTC will just blame AOL or ask me to do a hard reset).
(I'm on the standard ROM by the way)
Any help would be appreciated, thank you
the actual error message is:
The message could not be sent.
Check that you have network coverage [which I do!] and that your account information is correct [it definitely is as I was sending emails up to a few hours ago and didn't make any changes].
Hi XDA-developers readers,
I was wandering if any of guys have had a problem when being kept logged in on msn messenger on the HD2 for a long period, it loses connection and cannot relogin, have to restart the handset in order to log back in. My friend in the opposite room is on the same provider (and frequency, occurs both on GPRS and HSDPA) but with a blackberry and he never disconnects, so it cannot be an issue of reception.
Does anyone know of any registry tweaks to stop it from timing out or anything just to keep me logged in and able to send messages?
Kind regards,
Thazandril.