Phone not working because of Country code (Outlook2003 sync) - MDA II, XDA II, 2060 General

Hi there,
I have synced all my contacts from Outlook 2003 indo the XDA II and cannot make any phone calls any more, after a while of playing around I’ve found out that if I take away the +61 in front of the phone number it dials with no problems.
I have looked all over support forums on the net, have spent many hours playing around with the XDA II but cannot find away around the problem, My reginal settings are all correct (All set to Australia) and all the phone settings I’ve set up as Australia as well.
I would really appreciate it if some one could point out a way to fix this problem I am having, as you can imagine it is VERY annoying editing the number before calling and after syncing up again if you ever edit the contact in Outlook it automaticly puts the country code back in.
Any help would be GREATLY appreciated… thanks very much in advance!
:?: :?: :?: :?: :?:

Is any one else having this problem?

check following
Allways enter numbers following way
+31 (6) 12345678
+49 (123) 1234567
between brackets is city code
Also check in addressbook under [Tools] - [Options] that you empty the field Area code:
And under Country/Region: select your country
Works exellent for me this way
Tuurtje

Thanks Tuurtje, recived another reply saying that there is a known problem with the phone using country codes when your area code starts with a 0... leave the 0 our of your country code and all should work 100%
Apparently this is a bug because no USA country codes start with a "0"...

Related

Dialling prefix in xda

need to dial international and domestic call frequently. however, unlike handspring treo, xda did not allow to recall the phone number from contact and then manually add the prefix, e.g. 00986 + city code + number... etc. Any suggestion here?
ultra04 said:
need to dial international and domestic call frequently. however, unlike handspring treo, xda did not allow to recall the phone number from contact and then manually add the prefix, e.g. 00986 + city code + number... etc. Any suggestion here?
Click to expand...
Click to collapse
Yes. It'll take some time, but it'll solve your problem for once and all: change all your stored numbers to international format, e.g. +49 (89) 555255 for a number in Munich, Germany. Numbers in this format will work from everywhere in the world (the '+' does the magic here), and of course also from the country or town the called party is in.
It's probably much easier to do this in Outlook, then synchronise the numbers back to your XDA.
Cheers
Daniel
tks for your advice. however, in hong kong, we have many IDD service providers while if using "+", it will choose the most expensive service provider which i don't want to. well... i am always travelling around between hong kong and china and i have to add both local dial prefix and IDD dial prefix for each tel number, both office, mobile and home. you know, this is really really annoying and time wasting. hope there will be some temporary solutions here including some charged software solution.

Phone number now has brackets?

After hard-resetting my mini and loading ROM 1.11 then not loading the extended rom ( reset prior to installation ) I notice when I dial a number on the phone, it now reads (993) 137-83 instead of 9931 3783
Any ideas as to why? Am I supposed to run a particular cab file?
thanks in advance
frigit said:
After hard-resetting my mini and loading ROM 1.11 then not loading the extended rom ( reset prior to installation ) I notice when I dial a number on the phone, it now reads (993) 137-83 instead of 9931 3783
Any ideas as to why? Am I supposed to run a particular cab file?
thanks in advance
Click to expand...
Click to collapse
The short answer is YES, its in one of the CAB files but I don't know which one. If I hat to guess I'd go for the "default_103133" CAB.
What i did was test each CAB file to see what it changed but didn't write it down. :roll:
Try playing around with the regional settings... example if u use english (australia) the bracket will be gone or if u use english (united states) the numbers dialled will be according to the standard format there which has brackets. good luck.
::adit
Thanks folks, Adit you hit the nail on the head. My regional settings were set to United States. Much appreciated.
hi. im in sydney wit xda2mini, set my region to english aust.
in my contact i have like this : (04) 0157-5243 for mobile phone, which is very bad looking. can some1 tell me how to change it to 0401575243 or 0401 243 575.. as long it doenst have bracket, then im happy
maybe this is because my outlook? i sync my xda with outlook 2000. i tried to change outlook setting but couldnt find the correct option like region or something. thx every1~~~~~~~~~~~
Check ypur regional settings on your PDA.
START, SETTINGS, REGIONAL SETTINGS, make sure it is selected to ENGLISH (AUSTRALIA)
I have changed this setting and I still have the numbers looking stupid with the brackets.
Might it have something to do with how outlook handles the numbers?
yes, thats what i said in prev. post. if i insert new contact FROM XDA, then i wont have bracket. but if i create new contact FROM OUTLOOK, it will make 1st 2 digits inside brackets. i couldnt find any setting in outlook to modify this.. some1 can help? thx
Outlook
Lads,
This is an outlook querk. If you go into a contact and enter a phone number or tap the edit button next to a contact you get a window which has three enterable areas. Country code, NDC (National destination code) or area code and number. Outlook automatically formats the number into
+<country code> (<area code>) <number
You can stop it from doing this but it can be helpful when its formatted like this. I've changed all my numbers to this format.
Re: Outlook - how to remove brackets on numbers?
latts said:
You can stop it from doing this but it can be helpful when its formatted like this. I've changed all my numbers to this format.
Click to expand...
Click to collapse
So how do you stop outlook from doing this?
adit said:
Try playing around with the regional settings... example if u use english (australia) the bracket will be gone or if u use english (united states) the numbers dialled will be according to the standard format there which has brackets. good luck.
::adit
Click to expand...
Click to collapse
This bracket thing is really annoying me too.
Is there any English (Indonesia) or English (Singapore) that don't use bracket? Or should we change to English (Australia)?
Hormat saya,
Arto.
UK
Try UK regional settings. No brackets
i believe the problem is at the OUTLOOK side, not from the xdamini. like i said, (mine set to english australia) if i enter new contact FROM XDA, then it will be stay without bracket, but iwill have bracket if i create new contact FROM OUTLOOK.
I think it will only add brackets once you edit the number. I think Outlook sees spaces in the phone number as telling it what is the international code, area code etc. If you leave the number as +11234567890 I think Outlook ignores it.
I had mine as a mixture but prefer them with the brackets and so edited them.
Its definitely Outlook not the phone

Changing Phone and Contacts display format

Hi all,
I'm a new PDA phone user....just bought my O2 Atom Exec few days ago.
Not sure if this has been answered before but I can't seem to find any posts on this anywhere.
1) When dialing or receiving calls, the phone number is always displayed with country code, area code format, e.g. 1 (234) 567-8, even though all I wanted was to dial an 8-digit local phone number without any country/area codes. Is there any way to change this display behaviour?
2) Can we choose what fields to be displayed on the Contacts page? Currently, only the Name and phone number is being displayed in the Contacts list. Can we also perhaps choose to display the company name on the list as well? I have customers from different companies with the same names....would be good to be able to differentiate them at a glance.
Appreciate any help. Thanks.
Andrew
andrewlhl said:
1) When dialing or receiving calls, the phone number is always displayed with country code, area code format, e.g. 1 (234) 567-8, even though all I wanted was to dial an 8-digit local phone number without any country/area codes. Is there any way to change this display behaviour?
Andrew
Click to expand...
Click to collapse
u have to change the regional settings...
try other types of English
for example: English (United Kingdom) or English (United Sates) or...
No No I think it is purely network operator dependant.
Anant said:
No No I think it is purely network operator dependant.
Click to expand...
Click to collapse
no i do not think so
coldfire is right....I changed the regional settings to English (Australia) and it's ok now.
Any ideas on how to add more fields when displaying the contacts list? Or are there any good replacement software?
Thanks.
See if PocketCM works on the Atom. I love it on my Wizard and Hermes.
problem with my mobile nokia n73
hello
I have a portable music eddition nokia n73.
but it does not apply.
what do I do?
probleme with n70
l ve got a laptop n70 musical eddition but this same block whenever I flascher and I install the latest versionn but always the same problem
thank you
lemontagne said:
hello
I have a portable music eddition nokia n73.
but it does not apply.
what do I do?
Click to expand...
Click to collapse
What do you want to 'apply' in the first place? Regional settings?

Unable to dial using +44 codes. Is this normal?

Hi there,
MS Outlook on my desktop PC has all my contacts in +44 format (for some reason). Now I've synced my Trinity up, the contacts have transferred over in this format. When I try to dial the number the call doesn't connect. Instead T-Mobile thinks I am using keypad codes to toggle my voicemail.
I guess my questions are:
1. Is there a simple change I can make on the handset for it to accept +44 contacts? Or do I need to change them all back to 01753 etc.
2. If I *do* need to change them all back, will I be able to make international calls when I eventually make it abroad with this device? Or will I have to change back to +44.
3. Finally, if I'm abroad and use skype in a WLAN hotspot, will I need to use +44 or the regular UK dialling codes, say 01753?
Many thanks!
Ermmm it should "just work" tm.........
You havent accidentally added a 0 after the +44?
ie 01652 becomes +441652 and NOT +4401652
otherwise in windows have you checked you have set an area code anywhere? IIRC in the dialup section type thingy.
IF you change tham all to 01 etc then when you go abroad you need to drop the 0 and add +44
No idea about Skype
Personally all my contacts are a mixture of +44 or 01's depending whether I want to call them fom abroad or not and dont ever have an issue dialing them.
But hope the above is a little helpful
hi,
you're right. they all have a 0 after the 44. Outlook did this so i'm hoping it's fairly easy to remove them all as a global change.
thanks for helping me out.
at home now sitting in front of my pc.
can i get it to work?
no i cant.
outlook won't delete the first zero, ie (0)1753
the help section is a joke.
can anyone help please?
TIA
it seems that outlook on the pc is sensible enough to know to know if a number is dialled, the first zero is auto dropped.
but this is not the case with the handset. it will try and dial whatever numbers are in the contact fields (i think).
note: my handset is working. if i delete the preceeding +44, the number is called.
i've tried searching this site's for answers but to no avail.
has anyone else had this problem?
cheers
i'm either incredibly thick or MS office dont consult with MS Mobile.
sorry for multiple posts!
Remove all dialling rules and save all numbers using +44 xxxxyyyyyyyy. That's what I have done long time ago and it works fine. It also helps to deal with Italian numbers where you need to leave the 0 in when calling a fixed network number.
PS: I think you need to go through the manual editing process though
Thanks for the info. However I need to have my hand held with this.
"Remove all dialling rules"
Is this on my Desktop PC outlook or on the handset?
"save all numbers using +44 xxxxyyyyyyyy"
Have I got to re-enter every number on the Desktop PC outlook?
And do I include the first zero or leave it blank?
CHeers!
powerbook said:
Thanks for the info. However I need to have my hand held with this.
"Remove all dialling rules"
Is this on my Desktop PC outlook or on the handset?
"save all numbers using +44 xxxxyyyyyyyy"
Have I got to re-enter every number on the Desktop PC outlook?
And do I include the first zero or leave it blank?
CHeers!
Click to expand...
Click to collapse
On the handheld: go to the Settings, Connections, Advanced, Dialing Rules and make sure "use dialing rules" is not selected.
Then go to Outlook on your PC and remove all zeros and all brackets from all numbers; put the numbers the same way you would dial them on the phone keypad (when calling from abroad). You don't need to re-enter all numbers, you need to edit them, which is just slightly less boring I am afraid.
Ops.... Are you also using your PC connected to a land line modem to dial numbers? I hope not because in that case it would not work as you cannot dial a "+" from a land line!
powerbook said:
3. Finally, if I'm abroad and use skype in a WLAN hotspot, will I need to use +44 or the regular UK dialling codes, say 01753?
Click to expand...
Click to collapse
Oh this is easy! On Skype you always need country codes.

Anyone else with caller ID problems?

Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
I have the same problem. Both calls and text messages.
I don't think it matters if the international code is there or not.
Really frustrating not knowing who calls.
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Hmm, I've changed the SIM, but I can't remember if it worked wih the first SIM card.
But a hard reset deletes everything, right?
There are a few things you have to be sure of:
Do not have double contacts, if you have a number (with and without operator/country prefix) twice in your list it will not show any name.
I don't know if this applies if you have a contact on your phone memory and on your sim card. I am sure it does have this problem if you have two contacts with the same number on the memory phone.
For some reason this is logic: On an incoming call, the phones checks it's phonebook and retrieves two numbers and then it does not know what to display, is it contact one, or two?
I hope this helps you out. I did not experience any problems (yet).
AndrewCZ said:
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Click to expand...
Click to collapse
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
samluke said:
Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
Click to expand...
Click to collapse
Hi guys!! i had this problem too but i have fix the problem. what i do:
!) i store all my contacts in my sim card and delete the contacts in the phone.
2)do a hard reset
3)upon doing the hard reset, the phone will prompt you on importing sim contacts and finding your service provider. select both and and press ok
4)now try to call from your house to your phone to do a check.
5)my problem was solved after this
hope it helps!
KraFT_mk said:
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
Click to expand...
Click to collapse
What was happening to me before the reset was a bit different - the phone wasn't able to match anything at all - even a number called from the phonebook and stored in "recent calls" in EXACTLY the same way it's in contact, didn't match to the contact when redialed.
I think that something required for Caller ID to work gets done when the phone is first initialized, and that this step requires full access to the phone module (which the phone doesn't have without a SIM inserted and a proper PIN entered).
hi,
i encountered also that worry,
i set the HKCU\Control Panel\Phone\CalIidMatch value:9
my mobile phone number to test was stored as "06xxyyzzww"
and when i phone my diamond2 from that number
the caller id is recognized
(with showing as +336wwxxyyzz)
i tested from my home phone stored in contacts as 04wwxxyyzz
i rang my topaz its was identfied as my home,
(with showing as +334wwxxyyzz)
i am in france, + is for 00 ,our phone numbers are 10 digits long
(mobiles and "home") ,
to be joined from abroad, you have to dial +33+phone number WITHOUT the first digit "0")
so the "9" value i put in the registry
if it could help you
regards
Hi,
just stumbled over the same problem.
The old phone (HTC P330) resolved numbers from my used format 01234-56789.
Since my contacts are a mess, I have 01234-12345, +49-123456-456, +49 (0123)-456 and so on, it would be a great pain in my ass to switch every contact to +49123-456 (which the new phone resolved).
I compared the Registry-Entry from the P3300 with the TD2 and voila: TD2 was 12, P3300 had the value 8.
I changed the TD2 to value 8, reboot and now I'm happy again, the phone is getting used to my contact list
Regards
Heiko
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Caller ID problem, my solution
I had the same problem. But after a hard reset it seems to work just fine now. Remember to backup your downloaded programs etc before doing this.
Tyven said:
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Click to expand...
Click to collapse
Hi,
"8" should be the good figure for you, as in France
we have phone numbers +33987654321
and "9" is the good value for me, in:
HKCU\Control Panel\Phone\CalIidMatch value:
Edit: i remove previous "edit"
in fact all my contacts had been erased" so it was normal to have no caller ID?
ps: is your carrier sendind all the figures when you're receiving calls, i mean +4512345678
so perhaps you're encountering a bug .
you should try to backup your device, with a soft like spritebackup(special price for htc owners on their webpage) and experiment an hardreset
and restore
regards
Hi ,
did you ever try to change the following:
RegistryEdit and Decreasing the CallIDMatch from 12 to 7 solved my Issue
See below
HKEY_CURRENT_USER\ControlPanel\Phone" name="CallIDMatch"
Greetings from Slovenia
Hello,
that is my first post so please do not be very critical to my english level and PPC skills .
now this is an old thread but for BULGARIA the correct registry value is "9". Here the mobil numbers are as follows "08xx 123456" (9 digits without the ZERO at the very beginning). that is why the usefull number is that (default for my TD2 was 8). Now after this fix the phone can correctly identify which number i want to dial when i am inserting it by digits, instead of selecting the exact person. i do not know am i explaining correctly but i will try to put some more detail on that. When i want to dial some particular number (for example "08xx 123456") the phone select me the correct contact no matter how i put this contact in memory. with "+3598xx 123456" or only with "08xx 123456". before that intervention the phone identifies me the correct contact only if i type the digits, exactly the same way that i have added it to the memory. So i think that this registry key does not have a universal resolution. the resolution depends on how many digits is using tha particular mobile operator.
i hope that will be helpful for someone who is happy to own an HTC and is happy with it ... like Me

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