Unable to dial using +44 codes. Is this normal? - P3600 General

Hi there,
MS Outlook on my desktop PC has all my contacts in +44 format (for some reason). Now I've synced my Trinity up, the contacts have transferred over in this format. When I try to dial the number the call doesn't connect. Instead T-Mobile thinks I am using keypad codes to toggle my voicemail.
I guess my questions are:
1. Is there a simple change I can make on the handset for it to accept +44 contacts? Or do I need to change them all back to 01753 etc.
2. If I *do* need to change them all back, will I be able to make international calls when I eventually make it abroad with this device? Or will I have to change back to +44.
3. Finally, if I'm abroad and use skype in a WLAN hotspot, will I need to use +44 or the regular UK dialling codes, say 01753?
Many thanks!

Ermmm it should "just work" tm.........
You havent accidentally added a 0 after the +44?
ie 01652 becomes +441652 and NOT +4401652
otherwise in windows have you checked you have set an area code anywhere? IIRC in the dialup section type thingy.
IF you change tham all to 01 etc then when you go abroad you need to drop the 0 and add +44
No idea about Skype
Personally all my contacts are a mixture of +44 or 01's depending whether I want to call them fom abroad or not and dont ever have an issue dialing them.
But hope the above is a little helpful

hi,
you're right. they all have a 0 after the 44. Outlook did this so i'm hoping it's fairly easy to remove them all as a global change.
thanks for helping me out.

at home now sitting in front of my pc.
can i get it to work?
no i cant.
outlook won't delete the first zero, ie (0)1753
the help section is a joke.
can anyone help please?
TIA

it seems that outlook on the pc is sensible enough to know to know if a number is dialled, the first zero is auto dropped.
but this is not the case with the handset. it will try and dial whatever numbers are in the contact fields (i think).
note: my handset is working. if i delete the preceeding +44, the number is called.
i've tried searching this site's for answers but to no avail.
has anyone else had this problem?
cheers

i'm either incredibly thick or MS office dont consult with MS Mobile.
sorry for multiple posts!

Remove all dialling rules and save all numbers using +44 xxxxyyyyyyyy. That's what I have done long time ago and it works fine. It also helps to deal with Italian numbers where you need to leave the 0 in when calling a fixed network number.
PS: I think you need to go through the manual editing process though

Thanks for the info. However I need to have my hand held with this.
"Remove all dialling rules"
Is this on my Desktop PC outlook or on the handset?
"save all numbers using +44 xxxxyyyyyyyy"
Have I got to re-enter every number on the Desktop PC outlook?
And do I include the first zero or leave it blank?
CHeers!

powerbook said:
Thanks for the info. However I need to have my hand held with this.
"Remove all dialling rules"
Is this on my Desktop PC outlook or on the handset?
"save all numbers using +44 xxxxyyyyyyyy"
Have I got to re-enter every number on the Desktop PC outlook?
And do I include the first zero or leave it blank?
CHeers!
Click to expand...
Click to collapse
On the handheld: go to the Settings, Connections, Advanced, Dialing Rules and make sure "use dialing rules" is not selected.
Then go to Outlook on your PC and remove all zeros and all brackets from all numbers; put the numbers the same way you would dial them on the phone keypad (when calling from abroad). You don't need to re-enter all numbers, you need to edit them, which is just slightly less boring I am afraid.
Ops.... Are you also using your PC connected to a land line modem to dial numbers? I hope not because in that case it would not work as you cannot dial a "+" from a land line!

powerbook said:
3. Finally, if I'm abroad and use skype in a WLAN hotspot, will I need to use +44 or the regular UK dialling codes, say 01753?
Click to expand...
Click to collapse
Oh this is easy! On Skype you always need country codes.

Related

How to add a standard part to a group of phone numbers?

Hi!
I'm thinking about using my M1000 with my company's Sim.
Problem is that to dial personal numbers I would need to add "46" before the number I am dialing (this is for cost control... the company pays for phone call of collegues and clients, I pay for my personal ones).
Now, I am afraid that due to this restriction I would not be able to tap a personal contact number and have it dialed and also that I would need to delete the whole number from the phone display in order to add the 46 at the beginning.
Is there any application that would allow me to easily add the 46 in front of personal numbers before they get dialed?
THANKS!!!
Chris
Are you saying that you can't simply add the "46" to your personal phone numbers in your Contacts list? I just added "46" in front of a number in my contacts list and dialed it. It did not work on my network, but it did dial it.
I could but...
I could add the 46 in front but...
0) do it for all of my contacts its a long work...
1) It would be difficoult to revert should I change sim
2) I would get all my contact screwed if I try for example to dial from my PC or share them with someone
3) I don't need the "46" for SMS... so if I put it for SMS they would not go...
4) Incoming calls would not be recognized becouse the caller Id could not match the caller with the 46...
So it would be best if I could just add the "46" with a botton to the end of a number I would like to dial, just before I dial it...
Thanks anyway!
Chris

Dialing numbers from contacts with (0) in telephone numbers

I have lots of my contact numbers stored as numbers like +44 (0)1234 567890. However, when I try to dial it on my MDA Pro, the phone dialer complains about the '(0)'. Does anybody else have this problem and is there a solution (other than updating all of my contacts !)
Thanks
Peter
I doubt if there's an easy solution.
Non-standard phone numbers just wont dial in Windows Mobile. Looks like a conversion will be necessary. Sorry!
Paul from modaco once wrote a tool called something like outlook tools, that converted numbers with international codes etc.
See if you can find it, or complain and PM me.
V
MS Bug in telephone codes
I discovered this years ago that Outlook does not allow you by default to store a number in a usable format. Way back in 1999 when i was using some TAPI software to dial the number on my phone from Lotus organiser using a standard modem and a 2 way telephone jack, everything was cool.
Then when the company upgraded to exchandge server and Qutlook we lost this simple capability. We just got used to in putting all numbers in E164 format ie no leading 00 and the ful international code.
But there were lots of apps for outlook that came out for phone day in the uk when we changed to the 01 and 02 number prefixes. They just editied all of the numbers in the outlook data store. You can probably find a shareware or free ware app on www.download.com
http://www.download.com/Outlook-Tools/3000-9694_4-10432268.html?tag=lst-0-1
Good luck
Charlie
OK, so that wasn't the answer that I wanted but I guess that I have no choice. Oh, for my Nokia phone back .....
the 0 issue
Actually you don't need to input the (0) in neither Outlook and PDA. Here is how I do this:
In desktop Outlook, always input telephone in this way: +44 (1234) 567890. (
I suppose 1234 is the area code, if no area code, plesae make sure there is a space between +44 and subsequent number)
Sync to your PDA, and when dialing direct from Contact, Although the PDA will dial +44 (1234) 567890 but actually it's still a national call as long as you are in the +44 country.
When dialing direct from desktop Outlook, it will automatically remove the +44 and add (0) in front of 1234 if you correctly setup the country code and area code in your Outlook.
All my numbers are +44 (7777) 777777 on purpose so they can be used if I'm abroad. If you have the +44, AFAIK there's no need to have a 0 anyway.
Cheers
Ant
here's a same problem just from a different angle...
Sorry it's not a solution but here me out:
Topic: the mess Outlook and phone dialer phone number format made...
How do you people keep your contact's phone numbers? In which format?
I keep my PC Outlook contacts in the Windows phone dialer correct format
i.e. + [international code] [ (area code) ] [number]
when I inport/sync these contacts with my Qtel9000 I get all the contacts exactly as I entered them in Outlook but the Qtek 9000 wont dial correctly
FACTS:
fact no. 1: Outlook separates phone numbers in groups of>
country code
long distance code (area code)
number
fact no. 2: phone numbers entered this way are stored in a format>
+381 (064) 6185250
fact no. 2: Microsoft Phone Dialer recognises this number and dials correctly
via a voice modem... (headset or speaker/mike required)
Question: what hapens when contacts entered this way into Outlook are sunchronized with the
Pocket PC (Windows Mobile 5.0)?
Answer : all contact's numbers are entered into the Contacts list in the 'correct' format.
(the same format with the bracket, as is noted in PC Outlook)
My findings: the problem arrises when you use your mobile capable Pocket PC
(i.e. the super cool Qtek 9000) and try to dial someone on to his mobile or office phone that are on another
area code...
the Pocket PC, or Windows Mobile 'Phone dialer' dials EXACTLY
as the number is entered in the above mentioned format
(the mobile operator recognises the + at the beggining of the number, but
does not understand the spaces and the brackets!!! and offcourse
the mobile operator returns an error voice message that a wrong number has been dialed!
What am I to do?
Can I find/download/install a proper phone dialer (i.e. MS Phone Dialer) that comes with Windows?
Phone Dialer 1.5
Developed for Microsoft by Active Voice
http://www.activevoice.com/dialer
bottom line is that CISCO systems aquired this Phone Dialer in 2001 and Active Voice discontinued developing/supporting whit app. (link on the Active Voice site is outdated and no support on MS site, as well)
(please do not post solutions as: "you should reformat your number entries etc. because I have 800+ contacts and counting...)
P.S. what I gathered is that this is not device related it is just OS and app related. I had the same problem with my previous Nokia phone... (I did not solve. Actually I thought I will solve with this device...)
I've set the Dialing Rules with my country code and area code (Mobile etc.) So, I don't have a clue what am I doung wrong

prefixing numbers for cheap calls

on our wizards, how do we stick in prefix numbers to get cheaper (or free) calls, see here, pocket pc's are ignored
http://www.internationalphonecall.net/From_a_Mobile.htm
i tried spaces, commas and "p"
there must be a way. it would be really cool if you didnt need could choose which prefix number at any given time of day, as some of these numbers only work mon-friday and you need another number weekends.
there is a "calling card" feature on windows when using a dialup modem connection? something like that maybe
Use two commas between the numbers. I use this method all the times to store my calling card prefix access number, then the PIN, and finally my destination number.
For example, for my mum number (oversea), in her contact, I will use the Office field for this purpose (Home and Mobile) are her real numbers.
In the Office field, I will put as followed:
1800xxxxxx,,xxxxxxxxxx,,011xxxxxxxxxxxx
Access Number,,PIN number,,phone number to dial
When you hit that entry, it will dial, then pause, then submit the next numbers. I succesfully use this method in Windows Mobile 2003 SE (Wallaby) and in WM5 (Universal).
thanks, spot on.
so easy, i guess one comma is just not enough pause.
any idea how get around having multiple numbers, as these numbers only work while you are in the UK, go to france which i do a lot and they wont work.
i figured having 2 different contact groups in outlook and switching them? any idea?
Just use the unused field in your contact entry.
There are so many entries you can use....
Business has several fields... business 1, business 2, etc.
Home has several fields, home 1, home 2, home 3...
Radio...
Fax...
Telex..
Assistants...
etc..

Anyone else with caller ID problems?

Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
I have the same problem. Both calls and text messages.
I don't think it matters if the international code is there or not.
Really frustrating not knowing who calls.
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Hmm, I've changed the SIM, but I can't remember if it worked wih the first SIM card.
But a hard reset deletes everything, right?
There are a few things you have to be sure of:
Do not have double contacts, if you have a number (with and without operator/country prefix) twice in your list it will not show any name.
I don't know if this applies if you have a contact on your phone memory and on your sim card. I am sure it does have this problem if you have two contacts with the same number on the memory phone.
For some reason this is logic: On an incoming call, the phones checks it's phonebook and retrieves two numbers and then it does not know what to display, is it contact one, or two?
I hope this helps you out. I did not experience any problems (yet).
AndrewCZ said:
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Click to expand...
Click to collapse
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
samluke said:
Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
Click to expand...
Click to collapse
Hi guys!! i had this problem too but i have fix the problem. what i do:
!) i store all my contacts in my sim card and delete the contacts in the phone.
2)do a hard reset
3)upon doing the hard reset, the phone will prompt you on importing sim contacts and finding your service provider. select both and and press ok
4)now try to call from your house to your phone to do a check.
5)my problem was solved after this
hope it helps!
KraFT_mk said:
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
Click to expand...
Click to collapse
What was happening to me before the reset was a bit different - the phone wasn't able to match anything at all - even a number called from the phonebook and stored in "recent calls" in EXACTLY the same way it's in contact, didn't match to the contact when redialed.
I think that something required for Caller ID to work gets done when the phone is first initialized, and that this step requires full access to the phone module (which the phone doesn't have without a SIM inserted and a proper PIN entered).
hi,
i encountered also that worry,
i set the HKCU\Control Panel\Phone\CalIidMatch value:9
my mobile phone number to test was stored as "06xxyyzzww"
and when i phone my diamond2 from that number
the caller id is recognized
(with showing as +336wwxxyyzz)
i tested from my home phone stored in contacts as 04wwxxyyzz
i rang my topaz its was identfied as my home,
(with showing as +334wwxxyyzz)
i am in france, + is for 00 ,our phone numbers are 10 digits long
(mobiles and "home") ,
to be joined from abroad, you have to dial +33+phone number WITHOUT the first digit "0")
so the "9" value i put in the registry
if it could help you
regards
Hi,
just stumbled over the same problem.
The old phone (HTC P330) resolved numbers from my used format 01234-56789.
Since my contacts are a mess, I have 01234-12345, +49-123456-456, +49 (0123)-456 and so on, it would be a great pain in my ass to switch every contact to +49123-456 (which the new phone resolved).
I compared the Registry-Entry from the P3300 with the TD2 and voila: TD2 was 12, P3300 had the value 8.
I changed the TD2 to value 8, reboot and now I'm happy again, the phone is getting used to my contact list
Regards
Heiko
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Caller ID problem, my solution
I had the same problem. But after a hard reset it seems to work just fine now. Remember to backup your downloaded programs etc before doing this.
Tyven said:
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Click to expand...
Click to collapse
Hi,
"8" should be the good figure for you, as in France
we have phone numbers +33987654321
and "9" is the good value for me, in:
HKCU\Control Panel\Phone\CalIidMatch value:
Edit: i remove previous "edit"
in fact all my contacts had been erased" so it was normal to have no caller ID?
ps: is your carrier sendind all the figures when you're receiving calls, i mean +4512345678
so perhaps you're encountering a bug .
you should try to backup your device, with a soft like spritebackup(special price for htc owners on their webpage) and experiment an hardreset
and restore
regards
Hi ,
did you ever try to change the following:
RegistryEdit and Decreasing the CallIDMatch from 12 to 7 solved my Issue
See below
HKEY_CURRENT_USER\ControlPanel\Phone" name="CallIDMatch"
Greetings from Slovenia
Hello,
that is my first post so please do not be very critical to my english level and PPC skills .
now this is an old thread but for BULGARIA the correct registry value is "9". Here the mobil numbers are as follows "08xx 123456" (9 digits without the ZERO at the very beginning). that is why the usefull number is that (default for my TD2 was 8). Now after this fix the phone can correctly identify which number i want to dial when i am inserting it by digits, instead of selecting the exact person. i do not know am i explaining correctly but i will try to put some more detail on that. When i want to dial some particular number (for example "08xx 123456") the phone select me the correct contact no matter how i put this contact in memory. with "+3598xx 123456" or only with "08xx 123456". before that intervention the phone identifies me the correct contact only if i type the digits, exactly the same way that i have added it to the memory. So i think that this registry key does not have a universal resolution. the resolution depends on how many digits is using tha particular mobile operator.
i hope that will be helpful for someone who is happy to own an HTC and is happy with it ... like Me

What's the best way to go about using SIP/Voip on my HD2?

Hi all,
So I'm picking my HD2 up for my birthday next week and have already done a ton of homework (aka reading of the Leo forums here at xda) on the device but have a question...
I have a voipcheap.com account to make free/cheap international phonecalls from my computer. I assume it's viable to use SIP/this service on my HD2 (I've tried on old handsets with varying results, which seem to come down to the hardware being rubbish)
What's everyone using to make calls via their internet calling accounts, and have you successfully used the 'audio routing' tweak to route calls to the normal ear speaker?
Thanks
Mr Baig
I think the best way to go about SIP is using softwares like Fring or Nimbuz
lowcaller
Hi!
VoIPcheap.com is just another phone service offered by Betamax. For a full list, see this page: http://backsla.sh/betamax
For all the Betamax brands, there's a great way of doing VoIP calls from a WinMo phone: go to http://www.lowcaller.com/en/index.php , choose your service (voipcheap.com in your case) and download the cab for your phone (yes, there IS a version for the HTC Leo). Once you download it, it will create an icon on the start menu. Select it, input your voipcheap id and password and your mobile number and UNCHECK the "auto lowcall" (or whatever it is called) option. Tap on "Save".
From this point on, you won't need the lowcaller icon anymore.
To make a call, go to your contact, tap on Menu=>See more information, then Menu => [scroll the menu down] and you will see the Lowcaller options.
I've been using lowcaller for a while now, and it works very well.
Hope this helps...
ccristal
ccristal said:
Hi!
VoIPcheap.com is just another phone service offered by Betamax. For a full list, see this page: http://backsla.sh/betamax
For all the Betamax brands, there's a great way of doing VoIP calls from a WinMo phone: go to http://www.lowcaller.com/en/index.php , choose your service (voipcheap.com in your case) and download the cab for your phone (yes, there IS a version for the HTC Leo). Once you download it, it will create an icon on the start menu. Select it, input your voipcheap id and password and your mobile number and UNCHECK the "auto lowcall" (or whatever it is called) option. Tap on "Save".
From this point on, you won't need the lowcaller icon anymore.
To make a call, go to your contact, tap on Menu=>See more information, then Menu => [scroll the menu down] and you will see the Lowcaller options.
I've been using lowcaller for a while now, and it works very well.
Hope this helps...
ccristal
Click to expand...
Click to collapse
Fantastic - sounds like this would do the job!
1 week 'til I've got my HD2 and I'll post back here with my results.
Just reporting back to say that lowcall appears to do the job perfectly (just made the 1 call right now, in a dodgy 3g area!)
Many thanks to ccristal for the tip-off, more people need to know about this little cab for sure.
Now for another question (sorry!) - is there anything that exists which takes advantage of the SMS service in Betamax clients like Voipcheap.com? I use the text service occasionally to text internationally so it'd be great if I could access this on my phone.
Trust the xda-devs to be on the case!
Actually, you can send sms using lowcaller itself. If you select a contact from the WM contact list (not the Manila one) and you open the menu, you will find a menu item to send a sms to that contact using lowcaller.
cccristal
SMS92 said:
Just reporting back to say that lowcall appears to do the job perfectly (just made the 1 call right now, in a dodgy 3g area!)
Click to expand...
Click to collapse
It's important to point out, however, that the call is not a full VoIP call. When you use lowcaller, you actually call an access number in London, and it's only from that point on that the call is forwarded using VoIP. Here's how I think it works under the cover:
there are 3 numbers in the game here: your number, your contact's number and the lowcaller access number.
you select a contact in your list and call it using lowcaller;
a data connection is opened, and your own number and your contact's number are sent to the lowcaller server;
the lowcaller server associates the two numbers with an access number taken from a pool, and it returns the access number to the lowcaller client running on your phone;
the lowcaller client dials the access number;
the software running on the server identifies your number and the access number you are calling and retrieves your contact's target number from the mapping established at step 3, after which connects the call.
This has an interesting side effect: after the first call to a given contact, you can associate the access number that lowcaller actually called with the contact as if it were your contact's own number. From that point on, every time you dial the same access number, you will actually call your contact, without a data connection being opened at all, since the mapping between your number and the contact's number is already stored in the table for that access number.
Not sure if I've been clear enough... but please do feel free to come back to me for any additional question you may have.
ccristal
ccristal said:
It's important to point out, however, that the call is not a full VoIP call. When you use lowcaller, you actually call an access number in London, and it's only from that point on that the call is forwarded using VoIP. Here's how I think it works under the cover:
there are 3 numbers in the game here: your number, your contact's number and the lowcaller access number.
you select a contact in your list and call it using lowcaller;
a data connection is opened, and your own number and your contact's number are sent to the lowcaller server;
the lowcaller server associates the two numbers with an access number taken from a pool, and it returns the access number to the lowcaller client running on your phone;
the lowcaller client dials the access number;
the software running on the server identifies your number and the access number you are calling and retrieves your contact's target number from the mapping established at step 3, after which connects the call.
This has an interesting side effect: after the first call to a given contact, you can associate the access number that lowcaller actually called with the contact as if it were your contact's own number. From that point on, every time you dial the same access number, you will actually call your contact, without a data connection being opened at all, since the mapping between your number and the contact's number is already stored in the table for that access number.
Not sure if I've been clear enough... but please do feel free to come back to me for any additional question you may have.
ccristal
Click to expand...
Click to collapse
do you have to associate the access number that lowcaller called to your contact or is it an option?
Audio Oblivion said:
do you have to associate the access number that lowcaller called to your contact or is it an option?
Click to expand...
Click to collapse
No, you don't have to. If you don't, every time you call the same contact a new data connection will be opened, and a different access number may potentially be chosen. However, if you do associate it, you won't need to go to the WM contact page to get to the lowcaller menu, since the number will be visible from Manila and can even be saved as a shortcut.
ccristal

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