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Help me please!! The 'Phone Pad' input method will not work for my xda exec. When selecting it, it stays on keyboard method (or reverts to it if it was on, say, transcriber or block recognizer mothod) Does anyone else have the same problem? My hunch is that it's a bug which will affect some but not all, depending on the ROM version you are running. Could anyone who owns one do a quick test and let me know. I tried both soft and hard reset, no solution with either. Thanks.
Just tried it...wouldn't change to phonepad as well. But after a soft reset, it worked.
its a bug,
workaround , if all else fails soft reset.
change to portrait.
select a different keyboard option not phone one. exit app. goto app and now try - it works 6/10.
I have the same problem...
Don't want to go off on a rant here, but I have pretty strong feelings about a device that gets released with such an obvious bug with such a key piece of functionality. I'm pretty sure it's a memory issue - with a fresh personal install (i.e. with O2 active running - O2's recommended install), the phonepad works until I soft-reset the device ONCE. Then it fails to open and I can't get the work-around to work. I can reproduce this again and again.
Are there others, or is it just me who gets offended when I get charged money for something that is so obviously broken?
@daveb1976, I'm with you on this. I suspect I paid even more as I have a JJ and they are more expensive than the O2 Execs. Having used Nokia, SE and Palm devices I've got a good idea of what one should expect of new devices and I have to say the JJ reminds of the SE P800 - this was an innovative and high profile product three years ago but it was not complete in many areas (but most s/w issues were fixed after about 6 months)
Yup. I appreciate that it's a new device, and I do expect that there will be kinks. But one of 5 input methods simply not working is not a "kink". Besides, unless I'm wrong this is part of WM2005 which is version FIVE of the OS. Oh well, I bought one, so I guess I'm as guilty as the next guy when it comes to putting up with MS's rediculously low quality standards.
The workaround worked once but now I can't get it to work again. I've also noticed another strange bug. Try this....When downloading a couple of new today page themes (from the microsoft pocket pc site) and copying them into my windows folder, I was pleased to see they were available when I went to settings/today menu. However, choose any of them and the things slows up ridiculously, fails to display any contacts at all and won't select task manager (I was going there to try and shut some things down because of the speed problem).
Only a soft reset will bring things back to normal. I agree with the posts by daveb and jah, it's not acceptable to charge top notch prices for new contracts and upgrades (I was the latter incidentally, at a cool £229.99 to upgrade)
Anyway, I'm not prepared to live with it for that price so I'm calling them now. I'm on 8 days since I received it but the 14 day thing is irrelevant if the goods aren't working right? What do you guys think?
I'm looking for a hefty credit to my account to offset the upgrade price or a different handset and my 229.99 back. It's a shame as I love the 3G and wireless capabilities but it may be a case of releasing it a few months too soon, for O2 at least. They have probably been concentrating their efforts on yesterdays takeover!
Anyway, I'll post back with my result.
I got the same problem,
Beside, I can't change today backgronf theme in this Exec.
Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?
Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?
Hi all!
Finally I have my own wm-smartphone rather than supporting others or having borrowed devices :wink:
It's a Charmer from T-Mobile sold as 'MDA compact II' (it was cheap enough and T-Mobile is not planing to sell the Prophet...)
Enough blabla - here's my first problem:
In brightness setting default is middle position of slider - going down one or two clicks changes to darker and off - going up one or two does not do anything!
And I really would like to have the screen brighter....
I have already compared to an other charmer where it works - but this guy has an older ROM (the one update T-Mobile has is already installed on mine).
I've got 2.6.2.28 GER - Win says OS 5.1.195 (Build 14847.2.0.0)
Just called hotline and they said 'could be software - please perfom a hw-reset - if problem persists send it back' :?
So has anyone had a similar problem? If it's something I can fix and won't hurt me in the future I would prefer not to go without my new toy for at least a week...
Many thx in advance!
Alan
I can see difference on my phone for the mid++ settings (new ROM). You may want to send it back.
Thx - that answers my question 100% :x
From what i have experienced, i think its a firmware problem. you might want to update its ROM to latest update offered by T-Mobile. If you're using one right now, and still dark, i think you could try to update to other ROM such as O2, or DOPOD. maybe that could help. :lol:
ok - although current fw was already installed I thought it would be wortz a try and 'reflashed'
-> same behaviour
thought to hard-reset and prevent T-Mobile Soft from installing
-> same behaviour
...sending the device back to provider...
THX
new device - brightness works - much better
How bad is this alignement issue...
and pls write down your SN..and hermes type
I got Ht626 on O2 Trion..
Thanks
Subject edited:
TyTN: ht630f21xxxx
No problems yet accept SPB backup screws up the .NET CF so Tweaks2K2.NET no longer functions after a restore...
This ticks me off :evil:
One more lovely issue
If I soft-reset the device while it is being powered via USB (doesn't have to be sync'd, just being powered) the device locks up at the Windows Mobile Splash screen...
Fo Some reason SPB Backup screws the registry during a full backup (yes, it is installed to main memory) so I have to restore with no registry then restore a backup of the registry with Resco Registry...never had to do something so stupid with a new PDA
Someone seems have found the root cause (in japanese)
http://forum.xda-developers.com/viewtopic.php?t=62063&start=25
I found the issue to start after a week, starting on the right hand side, and then moving towards the centre of the screen. Happens all the time now.
Voda v1605 S/N - 626
Somebody with the problem needs to disassemble their TyTN and power it up with the front cover completely removed and the digitizer assy loose. If there's a mechanical issue based on the gaskets or some other case ideoysncracy, the alignment issues will immediately disappear. If my TyTN starts acting up I'll do this myself. We need to divide this problem to conquer it by answering this first all-important question:
Is it Hardware, Software or a combination of both?
HTC's own repair kit tends to indicate that its hardware and that the above test will resolve any issues. However, there have been reports that software changes solve it too and these are backed up by a compelling video that shows a person tapping on the same spot of the kbd SIP and sometimes it would register the correct key and sometimes it would register the key to the right of the one tapped. If the problem were hardware, this wouldn't happen; the offset tap registration would happen consistantly.
Sleuth255, unfortunately it is a hardware issue.
HTC is replacing faulty units and repairing (changing the LCD) if you don't have the original box.
rdtce said:
TyTN: ht630f21xxxx
No problems yet accept SPB backup screws up the .NET CF so Tweaks2K2.NET no longer functions after a restore...
This ticks me off :evil:
Click to expand...
Click to collapse
rdtce said:
If I soft-reset the device while it is being powered via USB (doesn't have to be sync'd, just being powered) the device locks up at the Windows Mobile Splash screen...
Fo Some reason SPB Backup screws the registry during a full backup (yes, it is installed to main memory) so I have to restore with no registry then restore a backup of the registry with Resco Registry...never had to do something so stupid with a new PDA
Click to expand...
Click to collapse
What? Ehm... I use SPB Backup... and I havent still done a restore... So, I'm afraid of something pranky behaviour if I must go to restore a backup ...........
pof said:
Sleuth255, unfortunately it is a hardware issue.
HTC is replacing faulty units and repairing (changing the LCD) if you don't have the original box.
Click to expand...
Click to collapse
I partially concur. Here is the video that I referred to earlier which, after closer examination, has made me change my opinion as to its root cause:
http://www.youtube.com/watch?v=FQIVv4b2jOI
(notice how his alternating finger pressure on the right side of the case is causing the alignment to shift right by one char).
Nevertheless, I still see posts such as this one which point to a software related cause as well:
mcalbala said:
I had the alignment issue, and the phone started to slow down, I bit the bullet and reimaged the phone (clear memory and reset to factory default), reinstalled software and resynced, and the problem went away totally - seems to be part of the software for the Tytn - Good that it doesnt seem to be hardware related
Click to expand...
Click to collapse
Maybe there's two completely different issues that are being tied together here.
save yourselves the headache and send it for replcement ...!!
:roll:
@sectorlord: I'd say hard reset first and run for a day w/o re-installing any software. If alignment problem re-surfaces, send it in because you've got the hardware problem that HTC has identified.
Why be without your TyTN if its not hardware? Remember: I'm not disagreeing with the hardware hypothesis here. It's obvious that one cause of screen alignment problems is digitizer/case related. What I'm saying here that there may be two seperate issues here, both of whose effect are screen alignment issues. If this is true, posters following the "just send it in" rationale who actually have the second software related issue, will be sorely disappointed when they get their TyTN back after an indeterminate wait based on regional service differences because the problem will crop right back up after they restore from backup.
I myself can't ignore data just because it doesn't fit the model. Calling this problem solely hardware ignores the data that I posted above from mcalbala as well as countless other posters who have reported similar success from hard resets.
I guess I'll just have to wait for that first post from someone who sent their TyTN in for the fix only to have the problem crop back up to see if my "two problem" hypothesis is correct.
I agree with you... I know some people have success getting rid of the issue by :
1) Hard reset
2) Upgarding ROMs
3) Loosening up the screws
4) Offsetting the calibrations
5) Unticking the USB-PC options
etc ..etc..
I tried all of these, and my unit improves but never totally fixed. I am trying to save you the headache I got.. if you can swap it..do it !
I returned my Trion, and bought a new Dopod838pro WWE HT636XXXX yesterday...
Knock on wood... It's a gamble on my part. I just trust Dopod HK, that they will release these units when this issue is resolved, and they release it last Thursday starting with HT636XXXX.
Is it fixed...I dont know... but surely I will be screaming on SIS if not..
:twisted:
Few days ago I received my repaired tytn back. SN HT627.
According to the serviceburo it should now be repaired according to the instruction of HTC.
parts used:
1x Gasket, Keypad.Apache For.
1x MYLAR,LCM CONN, BREEZE FOR
So, hopefully this really solved the problem.
Regards,
Piet
Sleuth255 said:
@sectorlord: I'd say hard reset first and run for a day w/o re-installing any software. If alignment problem re-surfaces, send it in because you've got the hardware problem that HTC has identified.
Why be without your TyTN if its not hardware? Remember: I'm not disagreeing with the hardware hypothesis here. It's obvious that one cause of screen alignment problems is digitizer/case related. What I'm saying here that there may be two seperate issues here, both of whose effect are screen alignment issues. If this is true, posters following the "just send it in" rationale who actually have the second software related issue, will be sorely disappointed when they get their TyTN back after an indeterminate wait based on regional service differences because the problem will crop right back up after they restore from backup.
I myself can't ignore data just because it doesn't fit the model. Calling this problem solely hardware ignores the data that I posted above from mcalbala as well as countless other posters who have reported similar success from hard resets.
I guess I'll just have to wait for that first post from someone who sent their TyTN in for the fix only to have the problem crop back up to see if my "two problem" hypothesis is correct.
Click to expand...
Click to collapse
Reopening the question: A week ago suddenly the notorious screen alignment problem appeared on my device. Never had it before, now every 2 hours, sometimes after 10 minutes already. In my case the SA-problem has several appearences: one time it misallignes a bit to the right, the other time a far end to the left. But always in horizontal line. B.t.w.: in landscape mode the alignment problem always was gone!
So finally after trying everything I knew (from XDA) I did a hardreset with the intention to send it back for repair. But now after the hardreset my SA-problem seems to be gone! I'm testing for hours now, do everything what might cause the problem but nothing (till so far). I only installed TomTom 6 after the hardreset...
Could this be software (programs or settings) cause after all?
Hi.
I just bought a Hermes (HTC TyTN), but something is wrong. I have made some registry hacks according to what I could find here, but ie. the "ClearType on rotation" keeps disappering if I soft reset. Also some CAB files seems to install, but I can't find the applications in the device. Not in any menu, not even by using File Explorer!
The device is supposed to be SIM locked (which it's not!), but could it be software locked?? I would not think, that a SIM lock would mean I wouldn't be able to install various things, but I may be wrong.
I really hope someone has some valuable information for me, because it's really annoying!
If anyone could give me some other advises for tuning the little bugg*r I would be very happy!
I had a "softwareunlock.cab" file for my Wizard, but I can't find a simular for the Hermes. Maybe that would do the trick?!
ROM version 1.18.253.2
Radioversion 1.05.02.10
ExtROM version 1.18.253.8011
TorbenKB said:
Hi.
I just bought a Hermes (HTC TyTN), but something is wrong. I have made some registry hacks according to what I could find here, but ie. the "ClearType on rotation" keeps disappering if I soft reset. Also some CAB files seems to install, but I can't find the applications in the device. Not in any menu, not even by using File Explorer!
The device is supposed to be SIM locked (which it's not!), but could it be software locked?? I would not think, that a SIM lock would mean I wouldn't be able to install various things, but I may be wrong.
I really hope someone has some valuable information for me, because it's really annoying!
If anyone could give me some other advises for tuning the little bugg*r I would be very happy!
I had a "softwareunlock.cab" file for my Wizard, but I can't find a simular for the Hermes. Maybe that would do the trick?!
ROM version 1.18.253.2
Radioversion 1.05.02.10
ExtROM version 1.18.253.8011
Click to expand...
Click to collapse
Hi TorbenKB
Are you using a file based registry?
Mike
Hi Mike.
I've been trying to edit the "ClearType" registry manually with PHMRegEdit. It didn't work. Then I found a "cleartypeon.CAB" file (probably for Universal, I can't remember). It seemed to work, but I just did a soft reset before I started this thread and it went back to "no" ClearType when in Landscape....
TorbenKB said:
Hi Mike.
I've been trying to edit the "ClearType" registry manually with PHMRegEdit. It didn't work. Then I found a "cleartypeon.CAB" file (probably for Universal, I can't remember). It seemed to work, but I just did a soft reset before I started this thread and it went back to "no" ClearType when in Landscape....
Click to expand...
Click to collapse
If you do a soft reset too early, ALL registry changes will disappear, as has also been pointed out in my registry & WM5-related articles (see for example http://www.pocketpcmag.com/blogs/index.php?blog=3&p=898&more=1&c=1&tb=1&pb=1 ).
The solution (to be on the safe side): completely power down your phone (by long-pressing the Power button) before soft reset. It'll make the changes will be flushed back to flash ROM.
Menneisyys said:
If you do a soft reset too early, ALL registry changes will disappear, as has also been pointed out in my registry & WM5-related articles (see for example http://www.pocketpcmag.com/blogs/index.php?blog=3&p=898&more=1&c=1&tb=1&pb=1 ).
The solution (to be on the safe side): completely power down your phone (by long-pressing the Power button) before soft reset. It'll make the changes will be flushed back to flash ROM.
Click to expand...
Click to collapse
Hi Menneisyys.
Thank you. I wasn't aware of that, since I haven't had the same problems with my Wizard. I always power off (as in press the powerbutton for a sec or 2) and wait for about 30 seconds before I soft reset.
Do you have any idea why some files suddenly disappears? I would assume that when it's "installed"/saved to the internal storage, it would/should stay there. I mean...a "regular user" wouldn't care about turning everything completely off before soft resetting and should not experience loss of data??!!
Does anyone know if Hermes are or could be software locked? Like I said in the first post, I tried to install some programs, and they are not present at all, though they appear in "Add/remove programs".
I'm running a Danish version of WM5 btw.
TorbenKB said:
Do you have any idea why some files suddenly disappears? I would assume that when it's "installed"/saved to the internal storage, it would/should stay there. I
Click to expand...
Click to collapse
I would also assume that. Can you tell us:
1. Does this apply to all your installations and if not give us an example or two of disappearing ones?
2. What location are you installing to?
Mike
mikechannon said:
I would also assume that. Can you tell us:
1. Does this apply to all your installations and if not give us an example or two of disappearing ones?
2. What location are you installing to?
Mike
Click to expand...
Click to collapse
Thanks Mike.
Well,... not all. I've installed TomTom6 in Main Memory. But tomtom.exe file and other files from the TomTom directory gets deleted on soft reset, but not everytime. I have phoneAlarm and Spb Diary2 installed in Main memory too. They are fine even after several soft resets.
And... I just did yet another soft reset following the "instructions" from Menneisyys, but ClearType in landscape reg-hack is gone!!!
I usually don't do a lot of soft resets, but it seems my Hermes has a problem with charging in my car, whenever I have been using Active Sync at home. Only solution to that=soft reset...
Man, I'm loosing my patience with this device!!
TorbenKB said:
Thanks Mike.
Well,... not all. I've installed TomTom6 in Main Memory. But tomtom.exe file and other files from the TomTom directory gets deleted on soft reset, but not everytime. I have phoneAlarm and Spb Diary2 installed in Main memory too. They are fine even after several soft resets.
And... I just did yet another soft reset following the "instructions" from Menneisyys, but ClearType in landscape reg-hack is gone!!!
I usually don't do a lot of soft resets, but it seems my Hermes has a problem with charging in my car, whenever I have been using Active Sync at home. Only solution to that=soft reset...
Man, I'm loosing my patience with this device!!
Click to expand...
Click to collapse
TorbenKB
Now here's the thing! None of this may be any use to you but may spark some ideas and you may well know or have tried them already:
Regards car charging prob:
Active Sync must be fully closed before charging. i.e using a task manager, say Magic Button or HTC X Button etc and not just using the regular X at top right.
And if you get the Problem: Hermes will only charge when switched off Car Charging problem
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
This is more to avoid the situation arising than to give a possible way of dealing with it when it has.
Regards the reverting registry:
Hive Registry (current position)
HKLM\System\ObjectStore] RegistryType=1
Possible change to File based registry
HKLM\System\ObjectStore] RegistryType=0
Soft Reset with application such as Tweaks2k2.
Using the device soft-reset button will remove the change again if you use it for the first reset and it will all have been for nothing!
In this setup reg changes should stick after doing resets.
Another thought is that you may have some corruption caused by the changes that are being made and the "last known good" scenario is being used on boot - see here http://msdn.microsoft.com/library/d...cgconpersistingdatawithhive-basedregistry.asp
Mike
Hi Mike.
Again, thank you for your information.
I have Active Sync running all the time, since I use Push-mail. However, I will try to close it when I get back in my car later today and see if it charges again.
Btw. I'm already running File based registry. Wasn't sure when you asked earlier.
Tweaks2k2 doesn't work with my OS language. Do you know, if something like Spb PocketPlus ability to soft reset would do the job?
I miss some of the nice apps from the Wizard.. like the RegistryWizard by Nico Dekker.
My problems with the TyTN seems endless.. I just found out that if I turn on WiFi and tries to use PIE, the device will connect via UMTS or GSM, not WiFi!!
Seriously considering returning the TyTN and go back to my Wizard...
TorbenKB said:
Hi Mike.
Again, thank you for your information.
I have Active Sync running all the time, since I use Push-mail. However, I will try to close it when I get back in my car later today and see if it charges again.
Btw. I'm already running File based registry. Wasn't sure when you asked earlier.
Tweaks2k2 doesn't work with my OS language. Do you know, if something like Spb PocketPlus ability to soft reset would do the job?
I miss some of the nice apps from the Wizard.. like the RegistryWizard by Nico Dekker.
My problems with the TyTN seems endless.. I just found out that if I turn on WiFi and tries to use PIE, the device will connect via UMTS or GSM, not WiFi!!
Seriously considering returning the TyTN and go back to my Wizard...
Click to expand...
Click to collapse
Mmmm.. sounds like it's getting you down
Afraid I don't know answer re SPb. The PIE thing about not using Wifi has come up and there are solutions but sadly I can't recall what. Will find on this board somewhere.
Depending on how vital some of these issues are, makes a difference as to whether you enjoy the tracking down of solutions. And maybe your right, possibly you have too many issues to enjoy the process. In the end though and despite a hard reset with NO backup the other day I still enjoy this device - but then I never had a Wizard!
Mike
mikechannon said:
Mmmm.. sounds like it's getting you down
Afraid I don't know answer re SPb. The PIE thing about not using Wifi has come up and there are solutions but sadly I can't recall what. Will find on this board somewhere.
Depending on how vital some of these issues are, makes a difference as to whether you enjoy the tracking down of solutions. And maybe your right, possibly you have too many issues to enjoy the process. In the end though and despite a hard reset with NO backup the other day I still enjoy this device - but then I never had a Wizard!
Mike
Click to expand...
Click to collapse
Hi Mike.
I will go home and do a hard reset this afternoon. Maybe I'll just use a different ROM version and see if that makes a difference. I suspect that my mobileoperator have made some sort of application lock, which locks down every attempt to change the device..
But thank you very much for your help (and Menneisyys too). I'll search the forum yet another time to see if I can find solutions...
If none of this makes a difference, I'll return the Hermes and cry myself to sleep tonight. ...and in the morning be back with my s-l-o-w Wizard...
hi all, i bought a tytn at ebay, but
the after a short time of using the bottom buttons, they stop working.
touch screen and buttons on the side are stíll working, but the bottom buttons are dead.
sometimes after turning off amd turning on they are working for a short time again. a restart also helps to make them work.
but its not funny to restart every 10 minutes.....
it is an e-plus tytn from germany with wm5.
do u guys think that it is a hardware or a software error?
I seem to have this problem on and off myself and think it's related to either the rom on the phone or the radio rom but am not sure which. It seems sometimes I have this problem and it seems to come and go depending on what combination of rom/radio rom I have installed. If I was smart I'd find a combination that works well for me and stick to it but I always like to play with things so typically every day or two I'm reseting
yeah, i have the same problem.... i hate to restart the phone every now and then, but I need to figure this out sometime soon, or I'm gonna upgrade to WM6 to see if that solves my problem. lol...
did anybody else have an idea to solve the problem?
crutav said:
did anybody else have an idea to solve the problem?
Click to expand...
Click to collapse
http://cnn.cn/shop/8525tytn-flex-cable-p-1732.html
I opened up my tytn, to find out the problem, and I found a small crack in the flexcable mentioned above.
Before it was never opened nor did anything strange happen with it, so this seems to be yet an other production problem/fault..
More and more people seem to have the same problem, time to presure htc for a repair....
Ok for me this is too late, but all for the good cause.. will just order myself a new cable and try to swap it..
Any ideas where to get the flex cable these days? Not finding it at the link above and internet searches aren't panning out either.
FYI:
Just got back my HTC TyTN from service under warranty, sent for exactly the same problem.
The technician I spoke to directly said that maybe about 90% of the lower keys malfunctions are caused by the lower keyboard board behaving erratically and it is a well-known hardware problem.
A board replacement solved it, my TyTN is working perfectly again, they also replaced the stylus holding rubber (which was broken already from the early days) and, surprise, they upgraded my WM5 device (I had to revert everything to the initial versions before handing it to them) to the latest official HTC WM6 Rom. Even bigger surprise, although what I gave them was a WWE device, when I got it back they had upgraded it to the localized (official Greek) version. Life is good.
Anyways, seems the only real solution to this is a visit to the repair store, hopefully under warranty and reverted back to the original settings...