I have from O2 the device XDA II. I want to uninstall the O2 UI called
V2R o2ActiveUI. When I try to uninstall it, I get the error, that the
program is used. How can I uninstall it?
Best regards,
Volkan Arslan
try removing it from autostart dir and softreset
Rudegar said:
try removing it from autostart dir and softreset
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Click to collapse
Thanks for the hint, but in the autostart directory, there is no file called o2ActiveUI.exe or Connections.exe.
Regards,
Volkan
but there is a link called Active ;-)
that's it...
Alex
Deleting the link will not delete the program but will stop it loading when you reset your device.
Depending on how you use your device it may be better to keep it installed but not running. I occasionally find I have to run it to reestablish my settings for WAP and GPRS when they give me grief.
To remove the program completely, you would have to hard reset, stop the auto-setup from running, install extended_rom cab and then open the config.txt file from the extended rom. Then one, by one chose the programs you want to install but avoid the o2 active one.
Cheers
I just clicked remove programs on mine and it worked no problem. Certainly didn't require a hard reset. A friend of mine had a problem with the program saying that certain files were in use. He renamed the files that were supposed to be in use, soft reset, then remove, then delete the renamed files.
Hope that helps.
Rgds,
Rob.
isnt it a today plugin? if so maybe it's just a matter of disabling it then uninstalling.
if not then i'd go with the startup folder and take out the lnk or whatever that makes it run on a soft reset . . . THEN uninstall.
I dont think you have to resort to a hard reset just yet since the issue is simply not being able to delete a locked (running) file, so if you figure the way to NOT make it run, then uninstalling should be easy.
Related
I am unable to uninstall programs from my jasjar. When I try to remove programs from activesyn there is no response. When I try to remove programs directly from jasjar with "remove programs" I get the response that the program was not removed and would I like to remove the name of the program from the list of installed programs. Either way my programs cannot be removed. Can anyone help me with this problem?
Thanks
Softreset first then uninstall... Some times you can not uninstall two apps after each other. You have to softreset before each removal...
I tried your suggestions several times but it does not work for me. Any other thoughts?
Thanks
WM5 doesn't flush the registry until the device is powered off. You should either use a software based reset button - such as from SPB PocketPlus, or turn the device off (this is better), wait 10 seconds and then press the reset button.
Still no luck
I tried resetting after leaving the jasjar shut for more than 10 seconds and still I have no luck removing programs either directly or via activesync. I would still appreciate any suggestions otherwise it looks like a hard reset is unavoidable.
Thanks, a
Other way to remove programs?
Is it possible to effectively remove programs by using resco explorer? And if so, how can you ensure a clean remove?
A.
I have the same problem, I always have to remove manually. I can not install overwrite any software, and when I want to upgrade a new version, I have to find its old cab files to see the list of files to find them and delete. Any suggestion? Thanks in advance.
Still no solution to removing programs
I was wondering if anyone has found a solution to our problem of not being able to remove programs.
Also, as we cannot remove programs via activesync or the standard remove programs from the pocket pc (Jasjar), what are the steps to thoroughly remove files manually?
Thanks
@apap
I found some beta WM5 apps cannot be removed even using Remove apps from the control panel or even the "delete" function from the File explorer! In the end I had to hard reset my JJ to get rid off two apps. I have also been told to use the Resco Explorer to delete programs from the directory directly.
Thanks. When you delete with Resco is it enough to remove folder with application or should you also clear things from registry?
Hi,
I recently installed 'Kick off slot machine' game on my XDA mini s and when i go to 'remove programs' it wont remove it. I've tried soft reseting.
How can i get rid of it?
Can i just go into file explorer and delete the files in its program folder?
yes but u would be better off removing the reg entries aswell allthough it wont cause harm.
tried removing using active sync , add remove programs , as sometimes that works for me where the one on the device does not work.
I have found that quite often uninstalls just don't work. For example, before I resorted to a recent hard reset, I had only a few megs of RAM available. Turns out it was because although it "appeared" that such things had been uninstalled, they had in fact not been uninstalled.
The way I do it now, and I reckon this is the only way to do it, is to go to Add/Remove programs in Activesync and uncheck the box of the app/game to be removed. This seems to work (even on apps installed by CAB or on other machines).
Stegz
Ok thanks.
By the way, how do you find and delete reg entries? Which folder are they stored in?
Use SK Tools, it is the best soft for cleaning and everything
-www.s-k-tools.com
You'll need something like PHM Regedit, or I use Total Commander. I'm no expert but you'll be able to get help with registry keys etc here.
Alternatively, purchase MemMaid which (I think) removes redundant registry entries.
Oh ok, thanks very much.
Just one more quick question, if you install something, remove it, then decide you want it installed again does it just overwrite the previously created reg entries?
does it just overwrite the previously created reg entries
Click to expand...
Click to collapse
Yes, if it is the same version of software.
fresh123breeze said:
Use SK Tools, it is the best soft for cleaning and everything
-www.s-k-tools.com
Click to expand...
Click to collapse
I was using this amazing application but after it's installation i was unable to uninstall any program from "Add/Remove Programs". Not even S-K Tools. The only solution was a hard reset. Do you have anything on mind for this issue?
P.S: The version i was using: 2.2.10
Yes, developer knows about this, he said, new version fixed.
I have ver.2.3.15.6 and tested, good things, Backup is working in WM5.
fresh123breeze said:
Yes, developer knows about this, he said, new version fixed.
I have ver.2.3.15.6 and tested, good things, Backup is working in WM5.
Click to expand...
Click to collapse
Hi, was wondering does it backup contacts and have you tried restoring after hard reset?
Yes, I did. The only one problem, SK Tools made funny records about
installed software, so in the list, You have only what was installed after
You installed SK Tools. I think it was already fixed, but didn't test it.
thanks fresh123breeze,
think i'll go for it. its not a lot to pay for what it claims it can do.
hey guys. i seem to be havin a wierd problem. when ever i try to uninstall a program from my exec i get a msg that it could not be completely removed. i tried to uninstall the o2 active interface and a pocket divx player and both gave the same prob. any suggestions on wat i might be doin wrong? also can u suggest sme place i can get good games for my exec
cheers
i have had this problem, nothing I could do about it, exept to manually delete the stuff, but obviously registry is still a problem.
also, it appears if you restore from a backup, then the remove programs doesnt work, something to do with the installed apps in windows directory and the registries
sorry, no help, only confirmation and acknowledgement of the problem....
Worth looking into SKTools....It properly uninstalls things where the installer fails...I have found it invaluable when trying out software that is 'not quite' WM5 compatible!
This generally works for me:
- Uninstall program.
- If it complains about being unable to uninstall, click "No" when you're asked if you want to remove from Remove Programs list.
- Now do a soft reset with a utility such as Tweaks2k2
- When pda is ready to be used, try to run Uninstall Program again.
This should work for all but the most tenacious of programs. If this still doesn't work, check if the program has a stub running in the Windows\Startup folder. Remove it, and then try the above again.
Things that work for me.
1) Do not have a shortcut on the today screen to a program you wish to un-install, remove it first from here and the Start (menu). Make sure that part of it is not started automatically in /Windows/StartUp folder, if it is delete it.
2) Do a soft reset.
3) Do not go to Start (menu) | Programs. (Do not display it's icon in anyway. See step 1 above.
4) Go at once to Start (menu) | Settings | System | Remove Programs and un-install it.
This generally works for me. Hope it helps.
i agree with dah54 and snorbaard. That usually works for me almost everytime. If it doesn't check running processes and stop the one you are trying to uninstall and then follow their instructions and if all else fails, use SKTools or something similar.
I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.
GaryK2 said:
I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.
Click to expand...
Click to collapse
Hi Gary!
I have a lot of experience in this sh*t. WM5 cannot uninstall or install in a lot of cases. Usually if you still have some files or folders which are on the same location than with the installation, installer says: cannot install. In that case you have to delete (or rename) the folder left, and then you can install it. In other cases installer stays in a loop install condition, and cannot continue. In that case try to install another application to finish somelooped order. I realised another thing, which is very interesting: when you want to uninstall a program, and your pda says it cannot be removed - or something -, if I run Vijay555 killphone application in 98% of the cases after it I can uninstall the same.
I hope this wil help!
Hi,
Perhaps I have been lucky but I havent had any issues with regards to installing or uninstalling programs.
I do make sure that I soft reset before and after - so maybe thats a golden rule!
Matt
Yes, softreset would be a good tip in more cases, but it wouldn't solve the problem when you want to install a program which needs a place what exists.
I did find some files in the windows directory and deleted them. That WORKED. Just doing program files is not enough. In this case, the file name was the same as the program. I don't expect to be that lucky all the time.
I have done soft-resets when it does not work. I do a number of trial programs and tend to forget prior to removal. What a apin
Got to love Microsoft - reboot is the answer to everything.
Installation problems.....
I am having the same problem too.
Even after a hard reset when I try and install Sprite Backup & Agenda Fusion I keep getting the install error: 'cannot be installed, try another location'
It's driving me up the wall! I would have thought after a hard reset this wouldn't be an issue. I'm now the proud owner of an MDA Pro (Universal) that I can't use because the software I want to install won't install.
Can anyone help me please?
I have a problem that is completely driving me crazy....whenever i remove any program on my xperia ....there is always some files remaining in the program files, and being a perfectionist i always try to delete them, but get an error reporting that the file is in use, which annoys me even more because it means some process is still running
p.s up till now this happened with google navigator, and a tweak tool i downloaded from here before....plz help me , don't want to hard reset every time i want to uninstall a program !
why is it o body want's to help me ??
a) have you thought other people might have a reallife(tm) and not be on here 24hrs 7days per week ?
you asked less than 4hours before you post moaning?
b) this is not a support forum
c) you need to give more information
how did you install the programs?
how did you remove the programs?
what files are left?
have you soft reset after uninstalling the progs?
what software are you using to see the folders?
if you have files that are in use you need to soft reset.
I humbly ask sorry.....
Well to view the folders i use the normal file explorer....i did a soft reset but still on deleting the program folder it tells me it is in use....tried installin and uninstalling again google navigator (trial) but nothing, it also gives me an error on start up telling me the process could not be launched....is this normal.....
P.S: again i ask sorry for stressing so much to get a reply
i had the same problem. to solve it, use file explorer and go to: My Device-Windows-Startup, from there delete the file which have Agent written (something like GAgent, i forgot). After deleting it, restart (soft reset).
Then use file explorer to delete the google navigator folder
ok i deleted gagent and this solved the problem....bu there is another file....i don't remember its name precisely i guess sth like "GNagent" ....should i delete this one ... I tried to but i cannot .....and i accidently renamed it ....can you tell me its correct name ?, cause i'm afraid it's a system file :s
darkhalf520 said:
ok i deleted gagent and this solved the problem....bu there is another file....i don't remember its name precisely i guess sth like "GNagent" ....should i delete this one ... I tried to but i cannot .....and i accidently renamed it ....can you tell me its correct name ?, cause i'm afraid it's a system file :s
Click to expand...
Click to collapse
That's not a system file.
Also find, download, install and use total commander, there's either lots of cabs onthis forum for it, or search for the manufacturers website.
It's a Free file manager that's much better than the built in one. It allows you to overwrite files in rom amongst other things. It may well delete the file for you.
Total Commander would help at deletting softwares? that could be nice, for example, I installed the mtoday, and, I am not able to uninstal it...I do understand waht is a hard reset, but the soft one, sorry, this is still not very clear for me...If I would guess, would we need to make a soft reset, each time, we uninstall a software? does would help to clean after?
thanks you
Xperrier said:
Total Commander would help at deletting softwares? that could be nice, for example, I installed the mtoday, and, I am not able to uninstal it...I do understand waht is a hard reset, but the soft one, sorry, this is still not very clear for me...If I would guess, would we need to make a soft reset, each time, we uninstall a software? does would help to clean after?
thanks you
Click to expand...
Click to collapse
soft reset is when you stick the stylus in the whole in the back, or turn the device completely off and on again.
If there's processes still in use on the phone then a soft reset will stop them being used, (unless they are set to start-up again automatically)
for example, if you install a dialler skin then want to get rid of it. After uninstalling you'll need to soft reset to make sure the dialler is not locking the files so they can be deleted.