Related
As I never use MMS (in fact I don't even know anyone in the US who has ever used it), I'm thinking that I can salvage some precious storage and processing cycles by removing the profile and software altogether.
While I can certainly remove it from the Extended ROM for any future resets, now that I've finally gotten my phone working the way I want to, I really don't want to Hard Reset and start over again if I don't have to...
Any ideas?
I need you guys help real bad. Went to go use my phone when I noticed there was a gap between icons on the bottom tray of the phone. I tapped the space there to see if it was something there with no icon, but nothing happened. I figured I'd soft reset to see if that icon would go away. Now my phone has been soft reseting itself over and over and over for the past half hour. I can't get into my phone now. It loads the T-Mobile screen, loads the Windows Mobile screen then shuts down and repeats the process. Please tell me there is something I can do to fix this. I need my phone.
If it matters, I had installed some software prior to this, but nothing seemed out of the ordinary. Thanks in advance.
Try removing your SD card if you have one installed then soft resetting. If not then I really have no advice & wish you luck!
As mrbelvedere stated removing the memory card(if you have one) might fix it. If not you might have to reflash your ROM. You can d this by going to Bootlader mode (Hold CAMERA button and reset with stylus.) and flashing like normal from there.
Haven't gotten a chance to try either of your suggestions yet (I'm still at work and left my phone home) ut if I have to reflash my ROM, what exactly does that entail? I'm pretty novice when it comes to things like this so if I do like stated above, is it a pretty straight foward self explainitory process? And am I correct in assuming that if I hard reset, I lose everything and start completely fresh?
Well, you guys both helped me and unfortunately the answer isn't good. Removing the storage card did the trick, it finally stopped continously rebooting. However, a few of the apps that would load off the SC didn't load (which I could probably fix later) but then another error would pop up and this one said "No language dat file". I would press the ok button but the phone would just lock up and freeze and I'd have to pull the battery just to shut it off. Tried it a few more times, same thing every time. Did a little research and it seems this is caused by having Fizz Weather installed on your SC, which, of course, I had did not to long ago. Every article I read basically said I need to do a hard reset to get rid of this problem. I'm resigned to the fact that I'm going to have to start fresh, which in a way is a good thing because I can start clean and not download all the bull I previously had on my Wing (I was a new app fiend!), but I do have a few quick questions if you'd be so inclined.
Also, I don't have a sync cable, just a memory card reader so I can't do any ActiveSync stuff.
1. I did have SPB Backup on there and do have about 2 recent backups, however all I really need off them is my contact info, because I would like to start fresh. After I hard reset, do I have to reinstall SPB Backup to run the backup, or can I run it on my fresh Wing with out it.
2. What do I do about my Storage Card? I know I can just copy my movies, music, tsk files and extra stuff to my computer but what about the program files of apps I installed to the storage card? Do I just delete that folder? Should I delete the whole card and start fresh there as well? How exactly does that work?
Sorry for all the questions, but this is my first time having to do a hard reset and I don't want to screw up my phone any worse than I apparently already have. Thanks in advance.
FatBoyExtraordinaire said:
Well, you guys both helped me and unfortunately the answer isn't good. Removing the storage card did the trick, it finally stopped continously rebooting. However, a few of the apps that would load off the SC didn't load (which I could probably fix later) but then another error would pop up and this one said "No language dat file". I would press the ok button but the phone would just lock up and freeze and I'd have to pull the battery just to shut it off. Tried it a few more times, same thing every time. Did a little research and it seems this is caused by having Fizz Weather installed on your SC, which, of course, I had did not to long ago. Every article I read basically said I need to do a hard reset to get rid of this problem. I'm resigned to the fact that I'm going to have to start fresh, which in a way is a good thing because I can start clean and not download all the bull I previously had on my Wing (I was a new app fiend!), but I do have a few quick questions if you'd be so inclined.
Also, I don't have a sync cable, just a memory card reader so I can't do any ActiveSync stuff.
1. I did have SPB Backup on there and do have about 2 recent backups, however all I really need off them is my contact info, because I would like to start fresh. After I hard reset, do I have to reinstall SPB Backup to run the backup, or can I run it on my fresh Wing with out it.
2. What do I do about my Storage Card? I know I can just copy my movies, music, tsk files and extra stuff to my computer but what about the program files of apps I installed to the storage card? Do I just delete that folder? Should I delete the whole card and start fresh there as well? How exactly does that work?
Sorry for all the questions, but this is my first time having to do a hard reset and I don't want to screw up my phone any worse than I apparently already have. Thanks in advance.
Click to expand...
Click to collapse
First off, I would get a data cable for your phone, and then get the latest version of ActiveSync. This way, you can transfer files easily, plus, you can backup all your data/contacts. Plus, if/when you want to flash to a better rom, it's easier this way. You are going to want to reformat your flash card. Just for the time being back up all files on your computer, and flash it that way. Doing a hard reset isn't difficult or bad, but you will lose all data stored on your phone. It just basically reinstalls the original operating system, so it will be like you turned it on for the first time. Do you know how to do a hard reset? After this is all said and done, I would start looking into flashing to a different rom. The one that comes stock on our phones SUCKS.
Yeah, I definitely will be looking into a data cable now. Ironically, I was just looking at docking stations with the cable attached right before my phone went down. As for the latest version of AS, do you mean for the PC or the phone? I figured I should clear the storage card as well, since nothing will be linked to it anymore. The only thing I'm really mad about is losing my contacts, but hopefully spb backup will fix that. I do know how to hard reset, was reading up on it all night. I'm going to do that, see if all goes well, if it does, I'm going to buy that docking station then probably ask you about flashing! Thanks again for the help.
Sorry to post again, but I have yet another question. My friend has this ( http://www.circuitcity.com/ssm/Mad-...oid/199058/catOid/0/rpem/ccd/productDetail.do ) and no longer uses it. It looks like the ports are the same as my Wing. Could I use that as a active sync cable?
Nevermind, I'm an idiot. Was looking for a HDMI cord in my junk wire box under the bed and, low and behold, what do I find? Not 1, not 2, but 3 usb sync cables! I'm such an idiot! I hard reset, lose everything and now I find the cables. Oh well, you live and you learn. Besides, I can start fresh and get into this flashing business.
I read over and over again the same sort of advice given to people that flash their phones and have problems - hard reset the phone immediately after flashing, then do lots of soft resets to clear up problems.
Ok, that makes sense, but what doesn't make sense is that some people are told to hard reset their phone twice, or multiple times. This doesn't make sense.
There seems to be a growing belief, most likely perpetuated by non-technically minded users, that multiple hard resets will somehow effect a different outcome.
Can someone enlighten me on how a phone's memory, split between RAM and ROM, is somehow different than normal computer memory?
A hard reset will reset all writable memory and the CPU.
A soft reset will clear some cpu registers and some writable memory.
Once a hard reset is done, doing another one immediately afterwards can't really make a difference, can it?
If you disagree, please tell me in technical terms. I have 20+ years in CPU architectures in mainframes and don't understand this strange "variable" outcome.
Another, even more bizarre thing is this idea of a "bad flash" - that if your phone, after flashing, has idiosyncrasies, that doing another flash will solve it. By "idiosyncrasies", I mean that certain applications and features don't work well.
This seems to imply that flashing is an imperfect act - that >some< memory may not get written correctly. It's almost like the phone has putty for memory and the act of flashing is an imperfect art of trying to "impress" the phone with a new image, and sometimes you don't get a good imprint.
Are there no checksums? Does a phone actually run if some parts of memory are corrupt? I don't think so.
I think that if a flash doesn't work and some memory is corrupted, then the phone will freeze or spontaneously reboot. It's not going to operate 99.99% normally and have one application or function work slightly differently than everyone else's. Again, explain in technical terms how this can happen.
I'm pretty sure that a successful flash is pretty much a 100% guarantee that all memory has been copied to the phone exactly the same for all users with the same model of phone+radio. I don't think flashing a 2nd time does anything different. What I think happens is that the user tries a different set of actions after flashing the 2nd time, and possibly avoids creating the same problems experienced originally.
I also think that people are using the "If you have a problem, reflash or hard reset it several times" advice in the same way we tell non-geeks "reset your PC", ie. as a first step to troubleshooting. But it's developing an unspoken idea among many users that phones have what I'll call "putty memory" and that reflashing and hard reseting multiple times will effect the outcome.
Makes sense to me, as a Software Engineer myself, I can't see how or why would several resets achieve different results as 1 reset would.
But then again.. seeing how some software is written and what strange decisions hardware manufactureres make... I wouldn't be shocked.
people who say that are dumb.
I agree with OP. Multiple hard resets should have the same effect, if not, it would point to a hardware (physical RAM/ROM) problem and if thats the case, its time to get a new phone.
Not sure if this is really the right place as it's Dev & Hak
Also has been a topic so many times.
Simply put the custom RUU.exe's don't perform a hard-reset where as the original do, to which is why we hard-reset after a flash.
I know it all doesn't make sense but if you see how many people have problems hard-reset and all is well.
Then yes it does make sense
Don't think it makes sense. Think people just do other moves after the hard reset so the problem doesn't appear. Or something with the install after the hard reset must go wrong. But that isn't the real hard reset, isn't it?
stylez said:
Not sure if this is really the right place as it's Dev & Hak
Also has been a topic so many times.
Simply put the custom RUU.exe's don't perform a hard-reset where as the original do, to which is why we hard-reset after a flash.
I know it all doesn't make sense but if you see how many people have problems hard-reset and all is well.
Then yes it does make sense
Click to expand...
Click to collapse
The idea was that people say to hard reset MULTIPLE times rather than just hard reset once, thinking that it would do something different on the 3rd time than it does on the first time.
Those people make me /facepalm
Someones believe that there is an internal mechanism which is able to remember how many times of hard resets you have performed. Then, some different actions (more complete reset?) may be taken every like 3 straight hard resets. But we don't know whether this kind of mechanism exists except microsoft and OEMs.
It's all placebo.
douginoz said:
I read over and over again the same sort of advice given to people that flash their phones and have problems - hard reset the phone immediately after flashing, then do lots of soft resets to clear up problems.
Ok, that makes sense, but what doesn't make sense is that some people are told to hard reset their phone twice, or multiple times. This doesn't make sense.
There seems to be a growing belief, most likely perpetuated by non-technically minded users, that multiple hard resets will somehow effect a different outcome.
Can someone enlighten me on how a phone's memory, split between RAM and ROM, is somehow different than normal computer memory?
A hard reset will reset all writable memory and the CPU.
A soft reset will clear some cpu registers and some writable memory.
Once a hard reset is done, doing another one immediately afterwards can't really make a difference, can it?
If you disagree, please tell me in technical terms. I have 20+ years in CPU architectures in mainframes and don't understand this strange "variable" outcome.
Another, even more bizarre thing is this idea of a "bad flash" - that if your phone, after flashing, has idiosyncrasies, that doing another flash will solve it. By "idiosyncrasies", I mean that certain applications and features don't work well.
This seems to imply that flashing is an imperfect act - that >some< memory may not get written correctly. It's almost like the phone has putty for memory and the act of flashing is an imperfect art of trying to "impress" the phone with a new image, and sometimes you don't get a good imprint.
Are there no checksums? Does a phone actually run if some parts of memory are corrupt? I don't think so.
I think that if a flash doesn't work and some memory is corrupted, then the phone will freeze or spontaneously reboot. It's not going to operate 99.99% normally and have one application or function work slightly differently than everyone else's. Again, explain in technical terms how this can happen.
I'm pretty sure that a successful flash is pretty much a 100% guarantee that all memory has been copied to the phone exactly the same for all users with the same model of phone+radio. I don't think flashing a 2nd time does anything different. What I think happens is that the user tries a different set of actions after flashing the 2nd time, and possibly avoids creating the same problems experienced originally.
I also think that people are using the "If you have a problem, reflash or hard reset it several times" advice in the same way we tell non-geeks "reset your PC", ie. as a first step to troubleshooting. But it's developing an unspoken idea among many users that phones have what I'll call "putty memory" and that reflashing and hard reseting multiple times will effect the outcome.
Click to expand...
Click to collapse
I have never hard reset more than once on my device, as I have never understood why doing muliple hard resets would make any difference. The few people I know who do it more than once will readily admit that they do it probably as much because it makes them feel better about the process as much as any actual knowledge of what it does.
As for the "bad flash" issue, more likely what people are experiencing is either a download that has been corrupted (I myself have experienced that downloading the file again and flashing the new file can fix odd and random issues i'm having with the phone). This is only related to issues that are existent immediately after flashing. Problems that crop eventually are most likely caused by software incompatibility or some other issue unrelated to the rom, but rather generated over time being used.
Typically I find that flashing an OEM rom is a lot more effective that any of the other rumored cures for issues in the flashing process. I honestly couldn't tell you what the difference it makes is; however, I do know that on occasion it does make a difference. My personal guess is that it has something to do with the files being signifcantly larger and literally overwriting more information; however, I have no technical explaination for why it works. That being said I have flashed several hundred roms and I know that it does work.
If your device performs a hard reset after flashing there is no way a second hard reset would change things.
I advice people to wait for full moon if they believe several flashings and several hard resetings help their devices to perform better. That extra cosmic energy might help more during flashing or reseting process or why don't you consult The Oracle to tell you what is best for your particular device
A hard reset must "hard reset" the device equally(same device/same rom) if it wouldnt the device must have a hardware damage
twfx said:
Someones believe that there is an internal mechanism which is able to remember how many times of hard resets you have performed. Then, some different actions (more complete reset?) may be taken every like 3 straight hard resets. But we don't know whether this kind of mechanism exists except microsoft and OEMs.
Click to expand...
Click to collapse
we do know that this kind of mechanism does not exist because there would be no reason to have it.
Last night i took a photo then attempted to send it to a friend (MMS) - surprise surprise the phone made no effort to send it and it sat in the Outbox. I deleted the message and re-created it then attempted to re-send... again... didn't even try to send it.
So i created the message again... but this time, it couldn't find any of my photos... which I thought was odd... so i try to load Resco File Explorer - and it complains that it can't find the program (installed to SD card).
So it seems that magically I have no SD card any more (fwiw: i'm using a 16GB Sandisk one).
So, thinking the phone is just spazzing out, i reboot it.... and now it won't even f***ing recognise my password!
I'm being pretty patient with this phone as i've loved it up until recently... but if i'm honest - i'm starting to grow weary of it now!
If anyone has any thoughts on what might have caused the above - i'd appreciate it!
Thanks
Don't know what has caused it but, if you have your data backed up, I would go for a hard reset and take it from there.
Incidentally what version ROM are you running?
WB
I'm using the stock UK T-Mobile 1.43 ROM
UPDATE: I've left the battery out for an hour or so and also performed several soft resets........ and now, the "unlock" button does nothing! No confirmation of a wrong password... just........ nothing!
So ****ing pissed off!
Pooper,
You say you have done several soft resets. Have you tried the hard reset I suggested earlier (different procedure to soft reset)?
If you try that and it doesn't work then take the easy way out and return/exchange the device as faulty.
Alternatively, if you get it up and running and are not precious about the T-Mobile rom, then flash to another rom (the stock 1.48 is a good start) and take it from there.
Just in case you do have a dodgy device I would start by returning it if the hard reset does not work.
Keep us posted on how you get on.
Cheers
WB
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Towserspvm2000 said:
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Click to expand...
Click to collapse
Sometimes hard resets do resolve strange issues. Soft reseting is a way of life in the winmobile world.
The dilemma people have at the moment is that because there are so many reports of issues and variable manufacturing quality in these devices and they are all under warranty, it makes sense to play safe and send the device back if all sensible and warranty friendly measures to resolve problems have failed.
Must admit I would be really cheesed off if I happened to have a faulty device on my hands, due to manufacturing errors, which the manufacturer would not accept back because I had tried solutions to resolve problems that they considered not to be warranty friendly. Definitely would not be happy after having spent £500 on a device.
Regrettably, therefore, this is why the most common recommendation at the moment is to send a device back. Not good but sensible and pragmatic.
WB
Towserspvm2000 said:
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Click to expand...
Click to collapse
a hard reset is kind of the mobile equivalent to restarting your pc, and we all know that is the first thing any tech support guy says. as for the quality control, don't forget that for everyone with a problem there are a few dozen people with no problems at all, they just don't start threads saying "no problem with camera, help not needed"
samsamuel said:
a hard reset is kind of the mobile equivalent to restarting your pc,
Click to expand...
Click to collapse
Not really.... a SOFT reset is like restarting you PC (i.e. your programmes, settings, personal saves etc. are all preserved); a HARD reset is more like reformatting your computer that has an ability to self install Windows when the format is done... (i.e. you lose all personal files etc.).
A hard reset is far more taxing than a soft one. Last option for me everytime!
oliie said:
A hard reset is far more taxing than a soft one. Last option for me everytime!
Click to expand...
Click to collapse
I very rarely have to do a hard reset with my Diamond (only after upgrading the rom), although I have to do several soft resets a day due to my tinkering!
I hear you Wacky Banana - £500 device that did this and I'd be a bit miffed too!
samsamuel said:
a hard reset is kind of the mobile equivalent to restarting your pc, and we all know that is the first thing any tech support guy says. as for the quality control, don't forget that for everyone with a problem there are a few dozen people with no problems at all, they just don't start threads saying "no problem with camera, help not needed"
Click to expand...
Click to collapse
Hi! Indeed, I couldn't agree more with you. I have bought my HD2 two weeks ago (as well as my brother and my dad about a month ago) and none of us has a any problems whatsoever and actually this is my first post after I have bought the device.
I am reading this forum everyday and I contribute wherever I can to help people out (not so much here, so forgive me ).
I have came to the conclusion that either the branded units are of lower quality than the unbranded ones ( a bit unlikely) or the branded ones are full of software bugs by not so good operators tweaking (most likely)...
cheers
Hehe, i knew i'd wake up to howls of anger and derision re: my hard reset comment.
The actualities of the process aside, the comparison I was trying to make was that if you have a problem on your PC, sometimes logging off and back on will fix it, whilst other times a reboot is required. (Yes, I know, a reboot is usualy the first stop because it only takes a minute or so, and there's no resetting to do, but bear with me)
In many circumstances I would equate a soft reset to logging off, in that it doesn't always solve a problem. Sure, it solves many small problems, but for larger probs theres nothing like a hard reset and start over. Planned ahead, and assuming you have all the apps you regularly use in a handy spot, and your data backed up, a hard reset need only take 10-20 minutes, if that.
Suppose it serves me right for trying to mix up similies at 3am.
Your problem sending MMS's is probably to do with winmo getting the settings for T-Mobile slightly wrong.
Go to start->settings->menu->all settings->connections->connections->manage existing connections
edit the active connection and untick the box where it uses a proxy.
This is common to all winmo devices that automatically setup connections for T-Mobile.
My Grand Prime doesn't recognize any of my microSD cards (I have three that work with all my other devices except this phone). Before I accept that the connector is broken and file for a warranty replacement I want to try out a couple things.
One thing I was reading is to uninstall/install the microSD drivers from the Device Manager. However, I can't find the Device Manager...where is it located?
Another suggestions was to perform a Reset, and if that doesn't fix it, a Factory Reset. All I can find, as far as resets, is the Factory Reset. How do you perform this regular reset and what is the difference?
Then someone on Android Central said that the Android OS could be the problem. I responded to this guy letting him know the phone's running 5.1.1, but I haven't heard back from him. Is anyone familiar with this, cuz it doesn't make much sense to me.
If anyone has any other suggestions they'd be greatly appreciated.
Thanks,
-Adam
God this was funny xD. There's no device manager on android. To do a factory reset, pull the battery out, put it back in and before turning it on press the Volume UP and home button and turn it on. Quit releasing the power once you see Samsung on the screen. Then using the volume keys, select Wipe Data and use the power button to confirm.
fabiossilva21 said:
God this was funny xD. There's no device manager on android. To do a factory reset, pull the battery out, put it back in and before turning it on press the Volume UP and home button and turn it on. Quit releasing the power once you see Samsung on the screen. Then using the volume keys, select Wipe Data and use the power button to confirm.
Click to expand...
Click to collapse
Ok, so I'm not crazy; I had never been aware of a device manager either. Is there even such thing as a sd card driver either?! Same thing with a Reset that isn't a Factory Reset..? This problem is just really pissing me off cuz I called the Metro store I bought the phone at the same day to ask if I could come back and exchange it, it's obviously a lemon, and they said no! I have to go thru the warranty. If they try n charge me any extra money for a new phone I won't be happy. I know how these companies work. They pass you off to 10 different people, with the hold time increasing each time, until you get to someone that can actually help you and cancel the made up charge. They know they're dealing with someone who's already frustrated and figure that you'll just give up and pay.
No there are no drivers in Linux/android as far as I'm aware, however there are modules that make your hardware load but that should nit be an issue. The only reset there is, is the Factory reset. Try it, if it doesnt work either, go to the store and claim your warranty!
fabiossilva21 said:
No there are no drivers in Linux/android as far as I'm aware, however there are modules that make your hardware load but that should nit be an issue. The only reset there is, is the Factory reset. Try it, if it doesnt work either, go to the store and claim your warranty!
Click to expand...
Click to collapse
Have you ever heard of a problem, most likely hardware related, being fixed with a Factory Reset? Also, is there an App that copies all Contacts saved to the Device into a file that fan be imported back into the phone, after the reset? The Contacts I have saved to Google are cluttered with old, outdated ones, ones of people I forge,t but might remember one day, and be happy I still have them, etc. So I just keep the Contacts I currently use on the Device to make things less complicated. Thanks.
Adam O'Blivion said:
Have you ever heard of a problem, most likely hardware related, being fixed with a Factory Reset? Also, is there an App that copies all Contacts saved to the Device into a file that fan be imported back into the phone, after the reset? The Contacts I have saved to Google are cluttered with old, outdated ones, ones of people I forge,t but might remember one day, and be happy I still have them, etc. So I just keep the Contacts I currently use on the Device to make things less complicated. Thanks.
Click to expand...
Click to collapse
Nope sorry don't know any app like that I always use the google sync!