MDAII Hardware? Newly developed Reception Problem - MDA II, XDA II, 2060 General

I've had my MDA in the US for a couple of weeks now. During the first week the reception was great, but now is terrible. In at least two specific places where I used to get good reception, I now get no service at all.
Hard boot has not helped.
I suspect the problem started after I plugged in an external antenna. For those who have seen the inside, is there anything I might have knocked loose?
I'm not afraid to open it up, but there might be a tradeoff in getting warranty service afterward. Mostly likely, I will open it up, void whatever warranty there is, and find nothing to fix anyway . . .
I am a long-time XDAI/AT&T user. Switched to T-Mobile about the same time as getting the XDAII. But initially, after switching, I sat in a meeting and surfed the internet with good coverage. A week later, in the same place, no service. There is a marked decrease in signal strength in every other location, also. Much too consistent to be a problem with the provider (I think).

I'm having the same exact problem. Does anyone know what might cause this? how it can be fixed?

Poor Reception
I seem to be having a poor reception issue, too, though I'm not sure what reception I should be getting from my XDA II -- I've only had it for a week or two, and can only compare its phone performance against an XDA 1. In that comparison, the XDA 1 received much better than the XDA II. Can anyone tell me if something is going on?
Thanks!

maybe it's because xda1 have an antenna ?
my exp is that they are the same receptionwise
and both of them are the same as my old motorola cellphone

Bad Reception after plugging in external antenna
had the same problem after plugging in a radio shack antenna. It was so bad I was ready to buy the new Ipaq thinking I could use the quad band for AT&T in the USA.
THe bad reception lasted about two months, thenone day it just "snapped" out of it. I have had great reception now for over a month, and have used an external antenna without a problem. plugging it in and out no longer effects the reception when it is unplugged. A hardware switch that did not reset? No idea, just reporting m experience.
Steve

Could it be because of your provider? Mine has almost no reception here at work but that's how it was eversince I started working here. Even with my Nokia, my XDA II still have one or two bar the most here at work. But when I'm at home, I get full reception.
But Cingular has always had bad coverage around my work area, Verizon on the other hand has good coverage.

Related

disappointing phone reception

just got back to London from Christmas in the country - first road test for my Trinity.
Very disappointed with reception when out of town. I'm on vodafone UK - in areas where my back up phones (RAZR V3i & Samsung D900) had 4 bars and a perfect signal, my Trinity had no reception at all.
In locations where I was getting a (weak) 2 bar 3G signal on Nokia N70 the Trinity had no coverage at all.
Interested to hear any other experience on signal strength & reception with the Trinity as it hasn't been out of it's box for my week away from town (it was a brick) which is not going to work for me.....
I cannot agree with your complain, maybe you have a defective mobile?
I have a nokia n70 and when i check the network coverage difference for the same network in both mobiles i see that normally the Trinity is the same or better.
I have a strange reception problem with the Trinity using Celcom 3G (Malaysia). When I'm at home at my apartment (23rd floor), the unit is consistently dropping calls after a duration of between 1 and 4 minutes. I can get through to the person I'm calling, or the caller can reach me; but after a while the call gets garbled and then the phone disconnects. 3G signal strength in my apartment is 80% to 90%, so I don't understand what the problem is.
If I switch to 2G band in my apartment or I go to ground level, I don't have this problem. Any ideas what might be causing this?
Mark One said:
just got back to London from Christmas in the country - first road test for my Trinity.
Very disappointed with reception when out of town. I'm on vodafone UK - in areas where my back up phones (RAZR V3i & Samsung D900) had 4 bars and a perfect signal, my Trinity had no reception at all.
In locations where I was getting a (weak) 2 bar 3G signal on Nokia N70 the Trinity had no coverage at all.
Interested to hear any other experience on signal strength & reception with the Trinity as it hasn't been out of it's box for my week away from town (it was a brick) which is not going to work for me.....
Click to expand...
Click to collapse
I have owned a Prophet for a year now. I recently received my new Trinity. I was really disappointed to find that my Trinity was having trouble acquiring a signal after a soft reset while my Prophet grabbed one immediately. I discovered that the GSM chip I had put my Trinity was an old one. I went into Cingular and they replaced it with a brand new 3G chip and that solved all the problems. Now my Trinity is running circles around my Prophet in every respect, including GSM reception, wifi reception and phone sound quality. Yippeee!
Edit: I might also add that I am in a "fringe" area for reception at the moment, and out of all of the GSM phones from all of my relatives in our house that are here for the holidays, my Trinity is getting the best reception by a long shot.
Thanks Mattehorn,
Yup, I am still using my legacy SIM (if that's what you mean by GSM chip) - vodafone assured me that I would not need a new SIM but I will push them a bit on this point.

Should I let the poor reception issue put me off buying one?

Hi all,
I am thinking of ordering teh Xperia from mobiles or o2 direct, having already placed an order for hte HD but o2 are taking a ****ing age getting it "approved" or delaying it for whatever reason.
Question is - although i like the look of the xperia i've heard a bad things about the reception and as I'll be using the xperia as a business phone *calls and synching outlook contacts/calendar etc. will the poor reception prove too much of a problem? I woudl only be getting the phone on the o2 network.
I use Vodafone, and I came from using a N95 to an X1 and have noticed a downgrade in signal strength.
I suppose it depends on where you live, if u have had reception problems previous then going to a X1 might be the same maybe worse.
I am absolutely loving this device. It’s taking some time to get used to, but WOW I have all but praises for this phone (apart from the signal strength of course).
My advice would be to get the phone over the internet or telesales. At lease then you should have 14 days to evaluate the phone (that’s what Vodafone UK do – I’m on the 4th day in now)
What I can say, is that the bars on the phone are a bit deceptive, and when it has none/1 bar, I can still make a perfectly good phone call.
smurkej said:
Hi all,
I am thinking of ordering teh Xperia from mobiles or o2 direct, having already placed an order for hte HD but o2 are taking a ****ing age getting it "approved" or delaying it for whatever reason.
Question is - although i like the look of the xperia i've heard a bad things about the reception and as I'll be using the xperia as a business phone *calls and synching outlook contacts/calendar etc. will the poor reception prove too much of a problem? I woudl only be getting the phone on the o2 network.
Click to expand...
Click to collapse
I am on Orange UK and get FULL signal strength at home and 3 bars when out and about. I think that's pretty much what I expect from any phone. I really think it all depends on the network and your location, NOT the phone. O2 PAYG sim more or less the same.
Don't let other users experiences put you off. It really is a great phone!
It can still depend on the phone, but then on each separate unit.
sir.chunk said:
I use Vodafone, and I came from using a N95 to an X1 and have noticed a downgrade in signal strength.
I suppose it depends on where you live, if u have had reception problems previous then going to a X1 might be the same maybe worse.
I am absolutely loving this device. It’s taking some time to get used to, but WOW I have all but praises for this phone (apart from the signal strength of course).
My advice would be to get the phone over the internet or telesales. At lease then you should have 14 days to evaluate the phone (that’s what Vodafone UK do – I’m on the 4th day in now)
What I can say, is that the bars on the phone are a bit deceptive, and when it has none/1 bar, I can still make a perfectly good phone call.
Click to expand...
Click to collapse
I second this. Its an amazing phone, try it for 14 days and see if the signal will be a problem. It will get better, with radio upgrades and this rumoured antenna upgrade, but for now the signal is passable for me.
Pyrojester said:
I second this. Its an amazing phone, try it for 14 days and see if the signal will be a problem. It will get better, with radio upgrades and this rumoured antenna upgrade, but for now the signal is passable for me.
Click to expand...
Click to collapse
rumoured antenna upgrade
Tell me.
xmoo said:
rumoured antenna upgrade
Tell me.
Click to expand...
Click to collapse
Damn I can't seem tofind it. It was just a rumor from another user for an antenna upgrade in January 2009 that SE were going to do.
Probably just wishful thinking.
I too have been rather put off by all the negative comments re: poor reception. Although my X1, now 5 day old, only shows 3 bars of reception most of the time, the actual call quality is fine - its just that I've become very aware of any deterioration in sound quality after reading the negative posts.
I'd echo what everyone else has said, try it for yourself & see what its like....just ignore what the phone says its reception is!
It seems this isn't an unknown problem with some other HTC devices and is often improved with a firmware upgrade (at the slight expense of battery life)
Paul
I have no reception Issues I have X1i and X1a in USA
I almost always have GSM, but 3g is sketchy. If you compare it to a nokia E90 with the same sim in, its always 2 bars less.
3G only and no problems with the reception. Most of the time 1 bar less than my old HTC Trinity, which had very, very nice reception.
i've been on to carphonewarehouse today and they say my lack of 3G is the xperia. when I stand next to a colleague with an iphone, they have full 3G and I'm stuck with crappy Edge! I've got a week to decide but at the moment it looks like the xperia is going back.
I suspect those people with good 3G don't live in the UK.
I get really good HSPDA (on Vodafone UK) whilst at work and it's not too bad whilst at home but I prefer to have 2g with Wifi.
I dont see a problem with reception compared to other phones using the same sim, it's hanging onto the signal that's more of an issue. It can go from 2 to no signal fairly quickly without moving the handset.
Comparing number of bars across different makes of phone is not sensible as one manufacturer may use more bars to show the same strength of signal.
Pyrojester said:
Damn I can't seem tofind it. It was just a rumor from another user for an antenna upgrade in January 2009 that SE were going to do.
Probably just wishful thinking.
Click to expand...
Click to collapse
Was it this post?
http://forum.xda-developers.com/showpost.php?p=2908167&postcount=4
xxnoelziexx said:
reception is poor on the x1 my work ordered 150 units which all went back. SE said they will have a new revision Jan09 a rom upgrade will not fix this issue. They need to revise the antenna. I sent my phone back today as at work it could not hold a 3g signal were my HTC Diamond PRO does both on the same network.
The X1 is a good phone but 2 problems for me it is not a keeper the bad keyboard
and reception issues.
Click to expand...
Click to collapse
Yeah this is the one.
surprising people are having so many problems with poor reception, i had full reception at home, on my sony ericsson p1i and with my x1i i still get full signal and hsdpa. Still get more or less full signal when i'm not at home. I'm on O2 UK
Picasosz said:
I have no reception Issues I have X1i and X1a in USA
Click to expand...
Click to collapse
what part of the usa if u dont mind me asking. im considering getting a X1

Who will pay???!!!

I'm so ****ing tired of this now. Who will pay for all my extra costs with drooped calls because of the bad reception. arghhh!!! This is so ****ing frustrating.
You should flash your mobile too...
http://forum.xda-developers.com/showthread.php?t=464575
Wiil the reception increse if i do that?
[email protected] said:
Wiil the reception increse if i do that?
Click to expand...
Click to collapse
All i know is that my Xperia's reception is awesome! Even better than my iPhone's. No harm in giving it a shot - worst case, doesn't work... best case, you get the perfect phone!
ok, all I know is that that is the number one thing many X1 owners is talking about. It is already well known. If you compare it to the iPhone 3G i can understand that it is better but in other cases. I don't think so.
[email protected] said:
ok, all I know is that that is the number one thing many X1 owners is talking about. It is already well known. If you compare it to the iPhone 3G i can understand that it is better but in other cases. I don't think so.
Click to expand...
Click to collapse
Well... i was comparing it to the iPhone 'cos it is what i have other than the Xperia. But i can definitly say with 100% certainty that my Xperia's performance is awesome! Better than my cousin's HTC Touch Diamond, and my friend's Nokia... (Xperia is most definitely the best windows mobile device out there that goes head on with all other devices)
Of course it is the best phone on the market, no doubt. But the reception is giving me dropped calls and that is not ok for me in a big city.
The only reception problems I have are thanks to poor O2 reception in my house. Its no different to any other phone though from what I can tell.
I tested a T-Mobile SIM in my X1 and it was much better. So it might not be the X1 at fault, could be the network.
maybe your x1 is faulty... I don't have any reception problems, comparing with my previous phone (se w910) reception is the same...
both have "less bars" than my "previous-previous" phone but thats because that was runing in 3g mode and w910 and x1 stay all day in hsdpa mode.
Well, my provider have bad reception in my appartment. But my crappy Nokia N81 didn't have any problem with that. The thing with Three, that is my operator, is that they don't have GSM when the 3G reception is bad. The strange thing is that when I'm at the countryside where my parets lives I have full HDSPA reception. Maby the x1 dosen't have bad reception but it is not working so well with only 2 bars of reception.
[email protected] said:
Well, my provider have bad reception in my appartment. But my crappy Nokia N81 didn't have any problem with that. The thing with Three, that is my operator, is that they don't have GSM when the 3G reception is bad. The strange thing is that when I'm at the countryside where my parets lives I have full HDSPA reception. Maby the x1 dosen't have bad reception but it is not working so well with only 2 bars of reception.
Click to expand...
Click to collapse
Could be... but i went to a wedding 2 hours from Lahore, and i got very little signal strength there. It even dropped to 1 bar at times... but regardless of the weak signal, i didn't face any call drops other than once when the signal completely tanked.
Talking about reception... when i got my iPhone, my old Mobilink number gave me tons of trouble. Not only call drops but also constant charges for Edge/GPRS which i wasn't even using most of the time. When i switched the network to Warid, no more problems.
Who knows what could be the problem. My advice is to try flashing the software... there is a chance that this problem is due to a software fault or something.
maybe we all have a difference case since most of us use a different network in different country... but just comparing the phone itself with other phones... mine always has the best signal among them no matter what phone you are comparing it to
msalmank said:
Could be... but i went to a wedding 2 hours from Lahore, and i got very little signal strength there. It even dropped to 1 bar at times... but regardless of the weak signal, i didn't face any call drops other than once when the signal completely tanked.
Talking about reception... when i got my iPhone, my old Mobilink number gave me tons of trouble. Not only call drops but also constant charges for Edge/GPRS which i wasn't even using most of the time. When i switched the network to Warid, no more problems.
Who knows what could be the problem. My advice is to try flashing the software... there is a chance that this problem is due to a software fault or something.
Click to expand...
Click to collapse
I recived a PM from emwdava that told me that i had the same problem with three. He is now using Tele2 and that seems to work much better. So maybe the problem lies there. Anyway. I'm stuck with them until the middle of 2010 because of the N81 mentioned before.
Don't know if i should flash with 2.1 of one well known ROM or wait for an update from SE.
[email protected] said:
I recived a PM from emwdava that told me that i had the same problem with three. He is now using Tele2 and that seems to work much better. So maybe the problem lies there. Anyway. I'm stuck with them until the middle of 2010 because of the N81 mentioned before.
Don't know if i should flash with 2.1 of one well known ROM or wait for an update from SE.
Click to expand...
Click to collapse
Your guess would be as good as mine.
Three might be the problem here... but there's also a chance - in my opinion - that it might be resolved/improved on refreshing the mobile firmware.
Good luck to you!
I think that the problem is your provider!
Watch my case. I have two diferent providers, one is vodafone the other is optimus and im from portugal.
as much optimus as vodafone declares that in my zone I have 100% of covering
watch the fotos!
If I dont have the two diferent providers and so have the optimus I will tell you that the problem is the xperia.
sory for my bad english.
Cheers
Watch the providers comparison.

[Q] Signal issues I've tried hardware fix

So i just got a sim card for my phone. Well i get amazing service at my moms house and thats cause theres a tower right next to us at the local ski resort. However at my fathers house i get horrible service. If i pick up my phone i loose service completely, ive done the hardware fix, which didnt help, and when i do have service its always JUST edge. When according to T-Mobile's coverage map i am flooded with 3g and some 4g all around me.
So im guessing it MUST be the phone. In addition to the hardware fix, im thinking about soldering a 26-30 gauge wire to the two prongs and laying the wire around the device. like the perimiter of the Mobo. Giving it an antenna like my HTC Touch Pro 2.
Also, would flashing a newer radio help any? If i am able to flash a newer radio cause i know in order for android to work that it must be a certain radio. Howerver now that android is set up will i be able to flash one? Im on CLk btw.
Secondly, when i have service its EDGE, but occasionally it will jump to H symbol (Im guessing this is HSDPA) now the reason its jumpping would have to be lack of service, my guessing that is. To me its the equivelant of jumping from 3G to 1x on Sprints network.
Also what is G? lol i am at G now not E or H just G lol. Sorry for my noobishness but im coming from a Sprint CDMA network
Does anybody else have issues like this?
Sent from my HTC HD2 using Tapatalk
I've noticed it's horrible when I hold it, could it be my sim card?
Sent from my HTC HD2 using Tapatalk
Similar problem
Hey, I've had my HD2 T-mob for over a year now imported to New Zealand. And I'm running on 2degree's(Vodafone) here which runs on GSM and UMTS, I only get reception in cities and it still cuts out when I'm in very low residential areas. I get absolutely no reception outside of any city and it's just completely unreliable, My baseband is 15.42.50.11U_2.15.50.14 I don't know too much about this stuff but I'm pretty sure I'm running the most up to date radio. Any help or recommendations would be superb.
Revelients said:
Hey, I've had my HD2 T-mob for over a year now imported to New Zealand. And I'm running on 2degree's(Vodafone) here which runs on GSM and UMTS, I only get reception in cities and it still cuts out when I'm in very low residential areas. I get absolutely no reception outside of any city and it's just completely unreliable, My baseband is 15.42.50.11U_2.15.50.14 I don't know too much about this stuff but I'm pretty sure I'm running the most up to date radio. Any help or recommendations would be superb.
Click to expand...
Click to collapse
Well after much googling hoping to find a software fix, there isnt any. Its the hardware of the phone(in my case anyhow) T-Mobile's coverage says i have strong 3G and some 4G (like if i drive 5 mins) but yet i can barely pic up edge. So i took apart my phone and solderd two wires the the prongs and BOOM easily 3G was picked up two - three bars. BUT i couldnt reassemble the device because the wires were too big. All in all it comes down to HTC putting in a lowsy antenna. It works good if youre right next to a tower but second you go away it sucks. I mean heck, i bought a cheap 29 dollar T-Mobile prepaid samsung phone and that had 2 bars solid of 3G. So i know the service is there but its just that the phone cannot pick it up.

Bad signal reception

I am desperately in need for some help with my phone.
The issue i have been having is bad cell reception. I used to have reception nearly everywhere and now, not so much. I know there is a problem because i used to have no bars to maybe max of 2 bars in church. And yes its not much, but at least it was something. A few months ago, idk what happened, but i noticed that i had no bars at all. And then a few other places where i go on regular basis started to show no signal at all.
My phone was rooted for a long time prior to that and i cant think of anything that i could have done to create this problem. So since i noticed it, i have tried numerous things to fix it. I have done full reset of my phone, i did activation reset. Tried different roms, updated URL, profile a few times. Nothing helped. Then i have decided to take it back to Sprint store thinking maybe they can help, but i would have to return it back to stock rom, so i did that, still didn't work. Same crappy cell reception, even tmobile on SGS4 works better side by side.
I even tried fully updating my phone since its what sprint representative will do anyways in their attempt to fix the problem and still no effect.
I am going to take this phone to sprint store in a few days, but i was really hoping someone here could help me out.
Its probably sprint "upgrading" the towers in your area. Especially since you said it began a few months back. Trust me it sucks for a few months but it will get better. You have to ride it out. And T-Mobile runs on a different network GSM so its not a good comparison.
What you could do and get another sprint phone and go to the same places and compare signal strength.
Sent from my SPH-L720 using Tapatalk
I don't think so. My dad has lg optimus g from sprint and when icompare them side but side like right now he has 5 to full 6 bars while i got zero.
The downs can't be that big even though he has different phone.
I too have the same problem. My daughter has a S3 with full bars and 4G. I have no bars and 3G. What gives.
So after waiting in the sprint store for two hours the tech guy told me that he does not have equipment to check if its my phone's fault, but when he looked up data usage of my phone at some specific towers near by, he did see that my phone had more drops then the marketed value. Which means that my phone has a on average worse cell reception then it should. But then again, he can not confirm it for sure because they dont have the appropriate equipment. Which is retarded, i went to a corporate store.
The best option he could do is replace the phone for 75$ (since i dont have sprint warranty). So now i am thinking about calling samsung to see if they will replace it fr free. The only downside of that is that i wont have a phone for a week or even more.
So I checked the PRL file on my daughters phone and installed in the same PRL file on my phone. No changes. I grabbed my son's S4 and he too has a crappy signal level. It must be the hardware.
:crying:
Yea this sucks. My friend has S3 t-mobile (i believe), and in his basement he gets 3 bars 4G while i got no service.

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