I am desperately in need for some help with my phone.
The issue i have been having is bad cell reception. I used to have reception nearly everywhere and now, not so much. I know there is a problem because i used to have no bars to maybe max of 2 bars in church. And yes its not much, but at least it was something. A few months ago, idk what happened, but i noticed that i had no bars at all. And then a few other places where i go on regular basis started to show no signal at all.
My phone was rooted for a long time prior to that and i cant think of anything that i could have done to create this problem. So since i noticed it, i have tried numerous things to fix it. I have done full reset of my phone, i did activation reset. Tried different roms, updated URL, profile a few times. Nothing helped. Then i have decided to take it back to Sprint store thinking maybe they can help, but i would have to return it back to stock rom, so i did that, still didn't work. Same crappy cell reception, even tmobile on SGS4 works better side by side.
I even tried fully updating my phone since its what sprint representative will do anyways in their attempt to fix the problem and still no effect.
I am going to take this phone to sprint store in a few days, but i was really hoping someone here could help me out.
Its probably sprint "upgrading" the towers in your area. Especially since you said it began a few months back. Trust me it sucks for a few months but it will get better. You have to ride it out. And T-Mobile runs on a different network GSM so its not a good comparison.
What you could do and get another sprint phone and go to the same places and compare signal strength.
Sent from my SPH-L720 using Tapatalk
I don't think so. My dad has lg optimus g from sprint and when icompare them side but side like right now he has 5 to full 6 bars while i got zero.
The downs can't be that big even though he has different phone.
I too have the same problem. My daughter has a S3 with full bars and 4G. I have no bars and 3G. What gives.
So after waiting in the sprint store for two hours the tech guy told me that he does not have equipment to check if its my phone's fault, but when he looked up data usage of my phone at some specific towers near by, he did see that my phone had more drops then the marketed value. Which means that my phone has a on average worse cell reception then it should. But then again, he can not confirm it for sure because they dont have the appropriate equipment. Which is retarded, i went to a corporate store.
The best option he could do is replace the phone for 75$ (since i dont have sprint warranty). So now i am thinking about calling samsung to see if they will replace it fr free. The only downside of that is that i wont have a phone for a week or even more.
So I checked the PRL file on my daughters phone and installed in the same PRL file on my phone. No changes. I grabbed my son's S4 and he too has a crappy signal level. It must be the hardware.
:crying:
Yea this sucks. My friend has S3 t-mobile (i believe), and in his basement he gets 3 bars 4G while i got no service.
Related
I was trying to do a speedtest, and it didn't budge at all. This has been happening for quite some time and I actually had a chance to try 3g since it wasn't switching at all. WELL it didn't work and there was almost a halt of data until 3.5 g kicked in.
Any ideas? And while we are on the topic, for some reason when i tried flashing the radio update image from modaco via RA, it gave me the android out of the box every time.
Bump. I'm on T-Mobile 3g.
where do you live?
if it didnt budge, do you even have an internet plan? like can you browse the web and stuff?
follow the wiki's... theres not much more to be said about flashing things... they are as straight forward as it gets... if you cannot figure them out you really should not be messing with your phone...
I am so pissed with this phone and Google's support,my 3G is worse than ever,right now I have a G1 and this **** called Nexus One on the table,the Nexus' 3G signal is sooooo bad,it does fluctuate so much and so often....if I turn it upside down the 3g signal becomes more stable.
I called Google customer service and they tell me to dial *#*#4636#*#* and go through some of the settings,it did not do any better,they guy ended up apologizing and saying....well you have 14 days to test the device otherwise you can return it....what an advice from Mr Google.
And this is the company that is going to release this piece of art for other cell companies and networks,hope they do a better job.I can see a bunch of these phones for sale all over....unless they do something.I have had the phone for 24hrs with the new OTA update.
yes. It works fine on EDGE and 3.5 G (H) I really have no idea how to fix it
I have had my G2 purchased off contract for 3 days now and other than the hinge issue and the 4g internal issue I find that my device just does not want to hold a signal other than E or G. What little time it spends on H is a small percentage of operation time. In the exact same location and time my Vibrant will hold 3 G at two bars and My Nexus One also at 1 or 2 bars the G2 stays on E at 3 or 4 bars or less and when I attempt to dl something it either hangs and goes to G or stays on E and I get the "trouble connecting with server try again and downland unsuccessful. This is the worst reception I have ever had on a phone in this same exact location. I think the G2 is a wonderful phone having the potential to be a super phone. I am hoping that this is just a defect with this unit and I have arranged to have a replacement. Anyone else having this issue?
may be a defect.. I get the same amount of 3G bars that I got on my Blackberry 9700 which is usually around full the areas I frequent.
To the OP I get the same exact problem. Unable to connect to Market even on Edge.
Sent from my T-Mobile G2 using XDA App
I spoke with a TMO rep who stated it's a known issue with their network, only effecting 10% of users. I don't believe them.
Data Issue Thread
http://forum.xda-developers.com/showthread.php?t=800322
ddgarcia05 said:
I spoke with a TMO rep who stated it's a known issue with their network, only effecting 10% of users. I don't believe them.
Data Issue Thread
http://forum.xda-developers.com/showthread.php?t=800322
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I got off of the phone with a Rep from T Mobile and they claimed they had to change my web plan to suit the G2. They claimed different connections.They did give it to me at the same price as before but they also claimed it would completely change what has been happening to the device and my other phones(Vibrant and Nexus One) would see an improvement as well. So far after about 5 hours no change whatsoever except for slightly poorer reception. I am beginning to wonder if this G2 is star crossed and was not ready for prime time. I am starting to doubt anything TMobile says at this point.
i get poor reception unless im completely out in the open. i get no reception at all in house vs my iphone 2g, which got solid reception.
I get little to no reception in my basement, whereas with my BB 8900 the reception was poorer but still workable. At least the data works over Wifi.
getting the same problem with both of the G2`s i purchased data service drops and then comes back but thats been happening for about a month even on my touch pro 2
Happened to me also
My first G2 would randomly go from full bars to absolutely no service at all and I would have to turn it off and on to get service again. Since my vibrant wasn't having and problems like that I went and exchanged it for another G2. I haven't dropped signal but I frequently go from full bars 3g to edge or g and back and my data connection seems to hang every once and a while
I have great reception. Just a good as any other device I have had.
I got a replacement G2 yesterday afternoon and it is worse than the first one. The reception or I should say lack of reception is ludicrous. This is after T Mobile supposedly put me on a different connection type (whatever that is ) they could not explain it but did not increase my bill. The radio reception is much worse. The hinges are much looser than the first one and overall I am not a happy camper with this device. I go from 3 bars of H immediately to G than to 2 bars E and then no signal. It just fluctuates. Connecting to market is about a ten or 20 minute affair if it actually finally does connect. Downloading is sporadic at best. Phone has great potential IMO but it is flawed as released.
I get full bars of (H) a majority of the places I am. I'm out in jersey.
Sent from my T-Mobile G2 using XDA App
I'm having the opposite issue as most; my cell connection is solid, but as soon as I hold the phone in landscape mode (or press my palm along the 'top' in portrait mode) I lose wifi connectivity instantly. Wifi Analyzer shows between a 20 and 30 dBa drop with either a G or N AP... apparently enough to go from four bars to zero, when I'm standing ten feet from my AP, and even more if I'm in the next room. I've tried the same thing with my G1, and I get at most a 5 dBa drop no matter which way I hold it.
Anyone else having this issue? TMo said that I was the first to call in with it, and to try returning/exchanging the phone under the 'buyer's remorse' period.
...I'll have to find another store though; the PFY manager at my local couldn't seem to understand why I would want to use wifi when I get solid HSPA+ signal, and insisted on redirecting me to the TMo Support phone number. He also seemed to be under the impression that wifi was slower than HSPA. Which might be true, if I didn't pay for a 28mbit connection at home. Or hadn't already hit the TMo 10GB/mo throttle cap.. which drops the data connection speed to 50kbps maximum. With no alternate 'truly unlimited' plan or way to buy even another 10GB.
I have had nothing but "H" yes i am in Boston, yes, yes.
Going to Maine this weekend, will let you know what it does.
H for Hysterically Hyperspeed
Add me to the list because I'm experiencing the same problems where I will be 3 or 4 bars into H and it'll drop down to to G and then back up to E, just sitting there on the desk. I'm on my 3rd G2 and they've all been like this. I was starting to think it's the network then I remembered my N900 was 100% solid 3-3.5G in my house although it did fluctuate quite a bit in between the two.
Fresno, CA G2 very poor data connections though hspa+
Very bad speeds in Fresno, CA that is HSPA+. Usually less than 1Mb down. Often see less than 500k. At a TMobile store with "a cell tower across the street pointing right at us" my G2 and the stores G2 demo phone only got a 3mb down.
I also see a weird pattern of less than 300k down with above 1.2M up often. There is a YouTube video showed some similar Speedtest.net hi/lo combo results called:
T-mobile G1 vs G2 "the face off"
same issue
i am having the same issue and i am bout 20 miles north of charlotte nc there has to be a problem with the antenna or something but who knows.
Atlant, Signal much better with G2 than with Vibrant. Thats about all I can say about it.
Mines is great if im not @ home. Dl are fast and full 4 bars. But we moved to another house which the signal sucks bad. I normaly get 1bar and edge but hell the g1 did the samething. So I dont see a probelm with the phone just tmobile network
Sent from my T-Mobile G2 using XDA App
Du22ty said:
Add me to the list because I'm experiencing the same problems where I will be 3 or 4 bars into H and it'll drop down to to G and then back up to E, just sitting there on the desk. I'm on my 3rd G2 and they've all been like this. I was starting to think it's the network then I remembered my N900 was 100% solid 3-3.5G in my house although it did fluctuate quite a bit in between the two.
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Same here. About to take this bad boy back
Hello everyone.
I just got my phone back from Samsung after it wouldn't power on, then had trouble getting it to stay connected long enough to activate. So, I brought it in to town, hooked in to wifi, and had no issues. Got the phone activated, waited for a while, updated the PRL and Profile, and waited around to see if it would start working for me. Unfortunately, it was still not working very well. Put on the 1x/3g mod to see if it was actually getting 3g. Found that it was not... Finally, I contacted sprint to see if they could help on tech support. He said he would contact the network people...
I was like, hmm... at different location now, checked at the sprint store, updated one of their phones PRLs, and it seemed to start running slowly too... so I downgraded my PRL to see if that would help, it did not. Finally, I put on the 00001 PRL really quickly to see if I could get 3g... seems it didn't leave sprint or the 1x.
So, put it back to the original... was wondering if anyone has some advice?
Thanks much.
UPDATE: So, the radio has been flickering on and off for data reception, went up to Green Bay today and it went into 4g, then 3g, then nothing for a while, then back again...
Right now it is on 4g again.
Is there any way to check if the radios may have something not working? I would say maybe it is just network upgrades, (really, really hoping this is the case), but then I would think that Sprint would have said something when I contacted them about there being upgrades....
Thanks.
Take it to a store and ask them to test the radios. They could be faulty.
Mines been acting the exact same way...altho mine has not had problems before needing to be sent to Samsung.
2 weeks ago it just started not going into 4g as much as it used to...and RANDOMLY totally dropping any data connection 10x a day. Literally no 3g/4g for 2+ minutes at a time..no amount of airplaine mode/restarts fixes it......its like im back to the SgS2 days.. ****im sick of Sprint/samsung
Snazarian said:
Mines been acting the exact same way...altho mine has not had problems before needing to be sent to Samsung.
2 weeks ago it just started not going into 4g as much as it used to...and RANDOMLY totally dropping any data connection 10x a day. Literally no 3g/4g for 2+ minutes at a time..no amount of airplaine mode/restarts fixes it......its like im back to the SgS2 days.. ****im sick of Sprint/samsung
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It's sprints fault, not samsung. I have the same data drop problems, especially around NYC/NJ. I've had the same issue on my previous S3. My GF has no such issues on her S4 or her previous S3, but she has AT&T. Chances are Sprint is doing something with the network in your area currently.
Try this
1 - update profile
2 - update prl
3 - open the dialer and enter ##72786#
Your phone will reboot and go thru the activation process
If that does not help, call sprint and find out if there are any network vision enhancements in progress for your area. Unfortunately when Sprint does their updates it gets REALLY BAD until they are done
Sent from my SPH-L720 using xda app-developers app
Just got my N4 last night, I have been driving the same commute for years now and i know every deadspot along the way.
Last night on my way home I was streaming the Anthonycumia show audio feed via Chrome, and I was holding 3-4 bars of LTE
when I got zero service historically. Unreal! not 1 time did the stream cut out when I was constantly having issues with all my older devices,
Droid x
Galaxy nexus,
Note 3
LG G2
Those older devices would all drop signal to 0 up in the sticks, where the Note 4 holds 2-4 bars consistently.
In the house, I would get 1 (2 if lucky) bars of 3g and could barely every hold a phone conversation.
Now, again 2-3 bars LTE and I can even use download booster.
Impressed to say the least. Anyone else noticing amazing signal?
Samsung finally has a great radio!
I'm with you, signal has been great.
I concur...i work in a lot of dead spot areas where the rich live and since they dont need cell coverage because of wifi they dont allow towers around. Note 3 was dead inside the house im working...now its mostly on 4g most of the time except for a few random outages...big improvement overall, at least if i walk out i get excellent coverage now
Sent from my SM-N910V using XDA Free mobile app
you guys are lucky...
The cell coverage at my house has always been atrocious, but I'm actually consistently getting a decent signal at my house with the Note 4. I'm really happy about it.
mlee0921 said:
you guys are lucky...
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verizon just sucks in general, but there's hope. call and complain about your awful speeds numerous times.
my speeds, when LTE first came out, were like 10-15mbps. then as more people got phones, especially the dumbass iphone, the speeds were horrendous and for 2.5 years, i would get 0.5mbps. yeah, not even 1mbps. 3g was faster.
so once a week, i called to complain to verizon over and over, and basically every time had them put in a service ticket because their tower was obviously unable to handle the amount of phones around here.
months later, all of a sudden my speeds jump...and now i'm getting a constant 25-30mbps every day in the same exact area.
honestly, i'd say complain and have atech goto the tower itself.
jayochs said:
verizon just sucks in general, but there's hope. call and complain about your awful speeds numerous times.
my speeds, when LTE first came out, were like 10-15mbps. then as more people got phones, especially the dumbass iphone, the speeds were horrendous and for 2.5 years, i would get 0.5mbps. yeah, not even 1mbps. 3g was faster.
so once a week, i called to complain to verizon over and over, and basically every time had them put in a service ticket because their tower was obviously unable to handle the amount of phones around here.
months later, all of a sudden my speeds jump...and now i'm getting a constant 25-30mbps every day in the same exact area.
honestly, i'd say complain and have atech goto the tower itself.
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Not to say your complains didn't work, but what probably happened was that they installed and enabled AWS (XLTE in marketing speak) in your area. Something that Verizon was going to do anyways.
oilfighter said:
Not to say your complains didn't work, but what probably happened was that they installed and enabled AWS (XLTE in marketing speak) in your area. Something that Verizon was going to do anyways.
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they claimed there's no XLTE over here. the only place in NJ that has it right now is atlantic city, and that's over an hour south of me.
i honestly think the tower was overloaded and maybe they worked on it. i'm in an area that was hit hard by Sandy 2 years ago, and since then, the LTE has sucked. apparently a lot of VZW fiber lines in the area were damaged bad during the storm, which is why we had little to no data service during the storm down here.
the voice quality during calls, sounds crystal clear. much nicer than the note 2!
I agree totally. Reception on this phone is unmatched by any Verizon phone ive had to date and ive had plenty. Its so good im hoping root comes in a hurry so i can freeze the update packages in titanium backup so the phone will not take an update and ruin the experience like KitKrap done to the note 3.
concur...at my desk right now, on my N3, I would barely get a signal. had to set my phone on the very edge of the desk near the window.
with this beautiful beast, I'm getting 4 of 5 bars.
I wasn't very hopeful after reading comments here but the signal strength for data has been WWWWAAAAYYYY better than my old GS3. I'd drop in and out going in and out of buildings and I go into a lot of concrete construction buildings and skyscrapers for work and usually I'd kick back to 3G. So far it hasn't dropped back and is chuggin' along.
Im coming from Motorolas and they have excellent signal strength. I dont see a difference in signal so it is a great improvement from the previous samsung phones ive had (S3 and Note3).
Both my wifes Note 4 and mine have had calls dropped and signal issues in our house. We just switched to Verizon for the first time. We came from US cellular and Straight talk and never had a single reception issue at our house. We live just north of Milwaukee in a town of 30k people. We called Verizon to complain and they started a ticket to have it checked out. The technician emailed me back a few days later and said everything is fine at the tower and in our area. He said there are several factors that can contribute to poor reception like building material of the house, tree/leaves foliage especially in summer months (ah its November and every leaf is on the ground now) and other RF in the area. Again, I never had a dropped call with any of my phones with US cellular in the 8 years I was with them. Needless to say, we were about to cancel our service with them and they offered to give us a free signal booster for our house. Hopefully this will fix our problems at our house, from what I have read, those signal boosters make a world of difference.
Whats weird is the signal strength is usually about -103dbm which is about the same when I checked with some of my old US cellular phones in our house. Because its happening with both my note 4 and my wifes, I don't think its the phone.
Sounds like the note 4 has good radio in it so hopefully my house is just in the cellular Bermuda triangle for Verizon and the booster will solve our issues at home.
This phone really impress me too with its signal power even in low signal areas it has really good signal.
Have to agree. I work at 2 locations and at the second spot there is horrible reception with my old Note 3 and iPhone 6 (when I had it). But when I came in with my Note 4 I was pleasantly surprised to see that my 4G icon was on with data. And my battery life is better because it's not working overtime for a signal.
No complaints here
Sent from my SM-N910V using XDA Premium 4 mobile app
my iPhone 5s (expectedly) got terrible signal at my school, so did my DROID Razr M. Now i'm rocking 2 bars of 4g. No complaints here.
Same here!
Noticed it while driving to work. My hour commute was hell with my note 2 if I didnt have music pre-downloaded to my phone. When I streamed music, I'd lose signal half of the trip (which is normal for any phone before the N4).
Last couple days I've noticed that I can stream music with little to no pause for streaming.
I live in bumfk... phone has a good radio regardless
Hi all, I am having a heck of a problem with my S5. When I first got my S5, it worked great, and sometime around September, my phone got an update, and since than, my phone is not working on 4G. I have went through all the steps of factory resets, full data resets, checked CDMA/LTE settings, new SIM cards, etc. Everything I can think of, even contacting Verizon. No matter where I am, even in the middle of town next to a tower, the phone will not go to 4G. Just sticks on 3G. Even after airplane mode, still no go. I can have full signal, and the phone will drop the 3G like it is trying to hand off to 4G, but something in the phone won't allow it to cross over to 4G. Verizon and Samsung claim this is not a common issue, but if you Google it, you will find otherwise. I hate to get a new phone because this phone was brand new, out of the box, and not even 6 months old. If anyone has any ideas, PLEASE HELP ME GET MY PHONE BACK!
Also, battery life is horrible as well.
jdailey1981 said:
Hi all, I am having a heck of a problem with my S5. When I first got my S5, it worked great, and sometime around September, my phone got an update, and since than, my phone is not working on 4G. I have went through all the steps of factory resets, full data resets, checked CDMA/LTE settings, new SIM cards, etc. Everything I can think of, even contacting Verizon. No matter where I am, even in the middle of town next to a tower, the phone will not go to 4G. Just sticks on 3G. Even after airplane mode, still no go. I can have full signal, and the phone will drop the 3G like it is trying to hand off to 4G, but something in the phone won't allow it to cross over to 4G. Verizon and Samsung claim this is not a common issue, but if you Google it, you will find otherwise. I hate to get a new phone because this phone was brand new, out of the box, and not even 6 months old. If anyone has any ideas, PLEASE HELP ME GET MY PHONE BACK!
Also, battery life is horrible as well.
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Take it back!
Yep. If a new SIM card didn't resolve the issue, it's a defective unit.