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was going to upgrade to the new exec ROM today.... except Active sync decided to fail on me.
I'm running 4.1 on windows XP (SP2) and when i connect the exec via USB NOTHING happens at all, the little icon doesn't even go green or anything. i just get two "bum" and "bum, bum" sounds lol
However the LED on the exec does turn orange (the charging mode colour)
any help is much appreciated on how i can resolve this issue.
thanks everyone!
Check your ActiveSync connection settings (file -> connection settings) and make sure USB is enabled.
done that, and it is ticked....
i have also tried reinstaling active sync....
Turn OFF all your firewalls and try it again.
done that too........ followed the whole trouble shooting thing aswell... all in vain...
in the device manger from my desktop, under "network adaptors", "windows-mobile based device" is showed with a yellow circle with an explanation in it. it then states uunder "properties"
"The drivers for this device are not installed. (Code 28 )
To reinstall the drivers for this device, click Reinstall Driver."
The usual reason that ActiveSync has is the firewall. I pull out my WiFi card, disable the firewall, then connect the cable.
Once the unit has been sync'd I can put the firewall back on and get back on the net.
YMMV.
If your firewall wasn't blocking it before, then it might not be this.
quck update. when i coneect now, in the task bar a little bubble apears stating "new hardware found"
then a box appears with "Found new hardware wizard" on it.
i have a similar problem:
when i connect, activesync does recognize and attempt to sync, but when it starts 'looking for changes', it never ends! it keeps on 'looking for changes' for ever, or at least VERY LONG, ending up with an error on my PC saying that synchronisation failed and that i should restart my desktop computer, which doesn't solve thw problem..
with my blueangel i never had this problem, although i was using activesync 4.1 already back then too..
ideas, anyone?
spdfrx said:
i have a similar problem:
when i connect, activesync does recognize and attempt to sync, but when it starts 'looking for changes', it never ends! it keeps on 'looking for changes' for ever, or at least VERY LONG, ending up with an error on my PC saying that synchronisation failed and that i should restart my desktop computer, which doesn't solve thw problem..
with my blueangel i never had this problem, although i was using activesync 4.1 already back then too..
ideas, anyone?
Click to expand...
Click to collapse
i used to get that problem before, it seemed to resolve itself :?
but now nothing happens, not even the swirly motion of the active sync in the taskbar, the LEDs on my exec is the only thing that lets me know its connected. :evil:
This is exactly what I have on my computer too. The only solution for me is to turn OFF windows firewall and all other firewalls I have, then active sync works as it should be. You have to remember to turn OFF all firewalls BEFORE connecting your Universal via USB for it to work. It will not work if you connect the Universal first then shut OFF all firewalls. It has to be the other way around.
Ok i have a simlar problem, but let me explain first:
I upgraded to winmobile2005 on my Himalaya which went well and without a hitch. I was on my parents pc and i active sync' without a problem.
Ive now come home, and i cant sync. It sits there saying 'Retreaving settings...' and just doesnt go any further. Ive soft and hard reset device, checked firewalls etc - no luck.
It has identified the old active sync name, but nothing else. I can explore the device before it crashes after looking though about 5 directories/downloading large files.
How can i remove the old sync information from the device (as i guess this is the issue)?
Cheers for your time,
Sam.
have you tried to delete that partnership?
blofse said:
Ive soft and hard reset device
Sam.
Click to expand...
Click to collapse
If you already "Hard Reset" your device, then whatever information on it has already been erased clean to factory defaults, unless you are restoring from a backup program after the hard reset. Then I suggest you restore to a file prior to performing an active sync connection to your parents' computer.
cktlcmd said:
This is exactly what I have on my computer too. The only solution for me is to turn OFF windows firewall and all other firewalls I have, then active sync works as it should be. You have to remember to turn OFF all firewalls BEFORE connecting your Universal via USB for it to work. It will not work if you connect the Universal first then shut OFF all firewalls. It has to be the other way around.
Click to expand...
Click to collapse
i have turned off all my firewalls... still doesnt work...
budo*85 said:
have you tried to delete that partnership?
Click to expand...
Click to collapse
The partnership doesnt exist on my pc, and isnt listed until i plug it in.
cktlcmd said:
If you already "Hard Reset" your device, then whatever information on it has already been erased clean to factory defaults, unless you are restoring from a backup program after the hard reset. Then I suggest you restore to a file prior to performing an active sync connection to your parents' computer.
Click to expand...
Click to collapse
Well yes it used to do that on WM2003, but it doesnt on this version. And im not using a backup program. Unless the program auto-saves to my storage card in some way? In which case whats the active sync file im looking for?
budo*85 said:
spdfrx said:
i have a similar problem:
when i connect, activesync does recognize and attempt to sync, but when it starts 'looking for changes', it never ends! it keeps on 'looking for changes' for ever, or at least VERY LONG, ending up with an error on my PC saying that synchronisation failed and that i should restart my desktop computer, which doesn't solve thw problem..
with my blueangel i never had this problem, although i was using activesync 4.1 already back then too..
ideas, anyone?
Click to expand...
Click to collapse
i used to get that problem before, it seemed to resolve itself :?
but now nothing happens, not even the swirly motion of the active sync in the taskbar, the LEDs on my exec is the only thing that lets me know its connected. :evil:
Click to expand...
Click to collapse
you're right! it did! (i already had turned firewalls off, i always do, hate them)
and to tbe last poster: are you using activesync 4.1 at your home?
Regarding Firewall
I've posted this earlier in another thread, but I guess it is not bad to post here again
Regards
------------
Thank you for your suggestion, I would however say this "Be Careful", I would NOT turn firewall completely if I were you guys, IF I have doubt that it is due to firewall, I would turn the firewall ONLY for the Universal interface
pls find the steps here
1. Start
2. Settings
3. Control Panel
4. Security Center
5. Windows Firewall icon in the lower part
6. Advanced Tab
7. UNCHECK the Network Connection that represents your Universal
Note,
A. To be sure that you are not disableing firewall on the wrong interface, please rename your Local Area Connection (x) to your Pocket PC device, so then you would know for sure you are dealing with the RIGHT connection (I use SPV M5000), renaming it is very easy, right click on the connection in the NETWORK CONNECTIONS, then RENAME
B. Disabling firewall for all connections IS VERY DANGEROUS especially IF YOU ARE ONLINE or ON A NETWORK, you might get SERIOUS problems, from viral infections to Hacking (only God knows)
C. The above applies only for WINDOWS FIREWALL on Windows XP Service Pack 2, I have no idea how to do it with Zone Alarm or ANY other software as I dont use any, but I think there must be someway to do so.
All the best & good luck.
spdfrx said:
and to tbe last poster: are you using activesync 4.1 at your home?
Click to expand...
Click to collapse
Yes, both locations have v 4.1 installed. Does no one know of the files i should be removing on my PDA then? :S
Blofse : there are no files to remove - you've already said that you've done a hard reset and returned it to the factory settings which removes all user data and therefore, the device has nothing on it at all about partnerships with computers - i would suggest looking elsewhere for a resolution.
Budo : I think your problem is the yellow symbol on the network card entry in device manager. In this case, I would unplug the exec, righht click on this network card entry and click remove. Then uninstall activesync. Make sure the actve sync folder is deleted and check the windows\system32 folder for files called rapi.dll and ceutil.dll (these might have gone during the uninstall, but check anyway).
Reboot your PC and reinstall activesync before plugging in your exec again.
Hopefully, this will sort you out but post back if it doesn't.
Cheers,
Smiffy.
Activesync just keeps trying to connect and is never successful. I have re-installed Activesync on my pc but it didn't help. Also, my work pc doesn't connect either. Definately a problem with my 8125. All has been well for a couple months and I have added no new software before the problem started. This problem also happened about two weeks after I got the phone and the only resolution was a hard reset. What a pain reinstalling all the software and settings I have now, it's customized just the way I like it. Anyone know how to re-install Activesync on JUST the phone or have any other ideas?
Try the latest activesync 4.2 beta and disable any firewalls if possible on the pc. On the device start activesync application and go to menu\options - delete pc that you are syncing with and try again.
Deleted profiles on both pcs installed beta on one. Still no connecting. Tried clicking SYNC on phone, pauses for a second then nada. No connection.
Have you deleted profiles on the device? and disable firewalls, and if you have a network adapter enable it because latest activesync treats the connection with device as a network - there are many posts on this issue do a search and read through some - seem to be many different factors involved.
First- Thanks for the replies Mark
I removed the PC profiles from my 8125. Also reinstalled Activesync 4.2 on my work pc. Nothing. Although this time I got an error message- Cannot find the file "http://go.microsoft.com/fwlink/?linkid=65257&clcid=0x409" (or one of its components) Make sure the path and filename are correct and that all libraries are available". Like I would know what that means. Anyways, no firewall enabled. Besides, this should not be happening, all of a sudden, on 2 separate pcs. That kinda rules out a pc problem. It has to be in the phone. That, and the fact that a hard reset fixed it last time. I'm thinking something corrupted in Activesync on the phone???
And searching on this forum is useless. I type in "connecting Activesync" and every post with either word shows up. 614 in just Wizard forums alone. Is there a way to search so that ONLY posts with both words show up? That way I can modify my wording until I find something useful. Search for any terms or use query as entered is ticked. On other forums you can just use quotation marks but not this one. It makes searching very difficult. ROB
Oh, and yes my network adapters are still enabled as always.
Yes best to search with the word AND cuts out all the other stuff i.e. activesync AND connection would do it. Yep sounds like it may be the device.
found couple of posts that seem to be relevant
http://forum.xda-developers.com/viewtopic.php?t=41955
http://forum.xda-developers.com/viewtopic.php?t=44182
http://forum.xda-developers.com/viewtopic.php?t=49161
http://forum.xda-developers.com/viewtopic.php?t=44574
Happy reading, the last post is about connecting activesync via bluetooth so maybe thats an option.
Thanks Mark. I think I may try the bluetooth connection when I get home tonight. Or I may just throw in the towel and do a hard reset. that worked last time. Plus, I can install the latest ROM upgrade. Shame theres no way to uninstall and reinstall Activesync on the phone. Seems that should do the trick (maybe). Just tried my friends 8125 on my work pc- syncs just fine. So much for all the pc fixes everyone seems to be trying.
I had the same problem with AS refusing to connect via usb or BT.
In the end i went & purchased (although the demo version would have done) Sprite backup. installed on the PC. Browsed to the install dir to find the cab file. copied to my wizard (wifi, or sd card reader etc).
Insatlled & backed up to SD card
Hard reset
restore
stop here if you're happy, if not
AS to sync calender & contacts to pc
hard reset
update ROM
AS contacts, cal, docs etc back to wizard
install SW & settings
BACKUP
Yep. Had to hard reset. All is working again. Crappy Activesync. What's up with this P.O.S. ? Trying to setup bluetooth now and the pc finds the phone but AS won't connect. The phone finds the pc (HomeCenter) but it shows no services available. I'm assuming that there should be some listed (maybe Activesync?) Guess I'll have to do some searching for bluetooth problems with AS now. Did I mention that AS is a P.O.S??? But you all knew that already. :lol:
Dont forget to open a port in you BT settings (on the pc) and tell AS (also on the pc) to accept connections on that port.
Then your wizard should be able to see the AS service on the pc (you initiate the sync from the phone, not the pc)
I have had this problem since day one, and continue to have it despite several (more than 15) hard resets, multiple ROMs, multiple pertnerships etc. I plug in my PPC USB, and it just says "connecting" forever. Every time, after plugging in my USB, I have to shut off my PPC, and turn it back on. Then my laptop finds and connects with my PPC, and syncs all my data like it should. If I do this more than 3 times, my laptop crashes and reboots. If anyone has figured out how to fix this, let me know.
Hi, I have an mda compact II but it's a similar beast to the wizard.
Anyway, just recently I have not been able to connect to my pc via the usb cable although I can via bluetooth.
I have disabled firewalls, antivirus.
The pc sees the phone as a mobile device within networking but the active sync icon just spins and eventually says it cannot find the device.
The only thing i can think I have changed recently is adding wm5torage but even an uninstall doesn't fix this
Any ideas? it is frustrating that the pc sees the phone but active sync doesn't.
thanks
Now tried on the pc at work and have the same problem. Must be something on the phone. I'm guessing something has changed in the registry. I'm sure a hard reset will cure it but it would be nice not to have to.
Any ideas?
Cheers
Now tried on the pc at work and have the same problem. Must be something on the phone. I'm guessing something has changed in the registry. I'm sure a hard reset will cure it but it would be nice not to have to.
Any ideas?
Cheers
Hi
I have a Cingular 8525 running wm6 rom vp3g 3.0.0 , radio 1.50 I've been trying to conect the phone with the pc the orange led ligth up but there is not syncronization, I try soft and hard reset on the device without sucess and the pc conect without problem with other devices, please do someone can help me or point me in the right direction to resolve this problem and the other question is if I can flas the rom for other wm6 version from the store card
thanks.
Please could some one help me with this.
Thanks.
uninstall activesync... get the latest version from microsoft and install it... should be fine at that point...
Found that the advanced networking on WM caused me problems with Activesync and firewalls - Once i disabled it XP saw my 3100 as a plain ol serial device again..
Thanks, i'm going to try but i used my other 8125 phone and it is conectiong and this the 8525 is not conecting with 3 diferents PC, I was thinking if there is a way to flash the room again with the wm6 from the store card or over the bluetooth conection.
Have you looked at the Mr Vanx guides to help you solve this problem? The answer will almost certainly be found here: www.mrvanx.org
Good luck.
WB
Sounds like its the single phn.. check that network setting as it could be set correctly on the one that connects ok..
Wouldn't even bother trying to flash it over Bluetooth..
wao this been a pain, I try so many things, first remove the activeync, clean the temporary file from the c:/ drive then restar pc and fresh install the activesyn, went to the 8525 settings-conection-usb to pc and uncheck network and conect to the pc but nada nothing just the batterery stat charging but not link with the pc no even the pc reconize that there is a device conected to it.
please any other advice would be appreriate, the phone is working great but i have not comunication betwen the pc and the phone.
thanks.
mine has exactly the same problem.
It has been working with activesyn fine then today the PC wont even recognise the phone.
Tried remove/reinstalling activesync, new usb cable and even on a different computer.
The phone shows it charging when pluuged in but nothing else.
I'm NOT suggesting this is the problem you have but just a possible cause to eliminate:
Have you used Memmaid or any other application (Scarybear / Sktools etc ) to clear the notifications queue (clear duplicates for alarms etc). If you have then did you also clear other files. If you did then you may have deleted vital repllog files that make the computer and PC start Active Sync.
If you have not done anything like this then ignore this post.
Mike
Ok, i did not but if I removed by any chance some files removing other softwear how can we repair wm6 without the USB conection.
thanks.
hello I was checking my device information and it hasradio version 1.16, this could be the problem doing the sincronizatio? is there a way to upgrade the radio thru the store card instead fro the pc?
thanks in advance.
Kudos and many thanks for those who do so much for the rest of us...
I am having this problem as well, but only since I upgraded my base desktop to XPpro and Office2007. The error message given at times involves "mobile deviceX" hardware installation going awry; at this point, I am on device 10.
It also appears to be device independant for me; I just synced and upgraded a wiz100, which went fine and dandy until it rebooted with the new ROM. All new ROMs in fact, and devolving doesn't appear to stop it.
I believe there may be an XP registry screwup... but at this point, I got no idears whar ta go
Lost in Yokel mode
Later....
Chalk me up for #11...as usual M$ article is almost, but not quite entirely, USELESS!
maybe this'll help somebody else...but I kinda doubt it.
http://support/microsoft.com/kb/260061/en-us
SOS_it!
Active Sync not working
mikechannon said:
I'm NOT suggesting this is the problem you have but just a possible cause to eliminate:
Have you used Memmaid or any other application (Scarybear / Sktools etc ) to clear the notifications queue (clear duplicates for alarms etc). If you have then did you also clear other files. If you did then you may have deleted vital repllog files that make the computer and PC start Active Sync.
If you have not done anything like this then ignore this post.
Mike
Click to expand...
Click to collapse
Mike, I believe this is what has caused ActiveSync over USB not to work on my phone either. I cleared several items from the running notifications area using Task Manager v2.7 in an effort to kill repeating alarm alerts. I have currently running are: tmail.exe, repllog.exe, clock.exe and calup.exe. Could you please provide a list of other processes that should be running to allow activesync to operate properly over usb? I have researched this problem in depth and your idea is the only thing that makes sense
thanks.
mikechannon said:
I'm NOT suggesting this is the problem you have
Have you used Memmaid or any other application (Scarybear / Sktools etc ) to clear the notifications queue (clear duplicates for alarms etc).
Click to expand...
Click to collapse
THIS WAS MY PROBLEM!
i was using pmClean to clean temporary inet files and notifications, and it seems to be causing problems with activesync. i hard-reseted my Magician and activesync is working fine in every computer i attach it (almost a dozen right now)
thx a lot for your help!
WM6 w/ Home, no other hacks that I can think of.
AS 4.5, WinXP
Just as the title says, when I tell it to explore the phone, it just goes to my C: drive on the PC.
I also have My Mobiler running, but it stopped working well before that. In fact, I don't think it's worked in several months, sometime shortly after I upgraded to WM6. Any solutions? Anything I add either has to be done by taking out the card and putting it in my PC, or adding to the 'to be synced' folder.
uninstall active sync and restart the computer then install active sync again. Make sure your device is disconnected during all this. If that doesnt solve it i would try backing up your phone using spb backup and try hard resetting it. The fact you can sync the folder shows that you have a connection. But is that my mobiler? Have you checked the settings options in active sync and made sure that allow connections via usb is selected?