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I bought my Jasjam 5 days ago. I am having a problem that sometimes people cannot call me. When they make an attempt to call me they get the message that the phone is off-line.
When the phone is in this state I cannot make calls either although I can see the "G" icon as well as the signal bars. The dialer shows "Dialing....." for a few seconds and then cuts out.
This does not happen all the time but say once or twice a day.
Things become okay when I soft reset my phone.
Just wanted to know if anyone else has experienced a similar problem and if there are any solutions. This is very annoying as you are so uncertain that you may not be accessible and you don't even know of that.
Thanks in advance for your help.
Kind Regards
I wonder whether it's worth trying to take it off automatic band selection and choosing GSM only for a day to see if it still has same issue.
Start>SettingsPersonal>Phone icon>Band and selecting GSM in both drop down boxes. In second drop down list it'll be the GSM band for your area or test on each to see which works.
I suggest the above just in case you have the dropped line due to auto swapping between GSM and UMTS issue.
Mike
I seem to have solved the problem of the radio silently switching itself off without me knowing and so risking unnoticed missed calls.
The ROM version supplied from the factory with my Jasjam (HT647xxx) is as follows:-
ROM Version: 1.31.305.2
ROM Date: 8th September 2006
Radio Version: 1.21.31.10
Protocol Version: 32.53.7020.01H
Ext ROM Version: 1.31.305.104
Bootloader Version:1.06
Strangely the I-Mate site at this point states the latest ROM available for download is:
ROM Version: 1.20.305.3
ROM Date: 21st July 2006
Radio Version: 1.07.03.10
Protocol Version: 32.41.1010.02H
Ext ROM Version: 1.20.305.104
Bootloader Version:1.04
So I flashed my Jasjam with the ROM of 21st July 2006 downloaded from the I-Mate site.
For the last two or three days since I have downgraded the ROM the problem of radio switching itself off seems to have disappeared.
Just wondering if I-Mate are aware of the problem with the ROM currently being shipped with new devices and so decided the keep the old ROM for download on their website.
I will continue checking and report if I see the problem reappearing.
I thought to share this information in case it is useful for any one of us.
Regards
srmz said:
I bought my Jasjam 5 days ago. I am having a problem that sometimes people cannot call me. When they make an attempt to call me they get the message that the phone is off-line.
When the phone is in this state I cannot make calls either although I can see the "G" icon as well as the signal bars. The dialer shows "Dialing....." for a few seconds and then cuts out.
This does not happen all the time but say once or twice a day.
Things become okay when I soft reset my phone.
Just wanted to know if anyone else has experienced a similar problem and if there are any solutions. This is very annoying as you are so uncertain that you may not be accessible and you don't even know of that.
Thanks in advance for your help.
Kind Regards
Click to expand...
Click to collapse
i seem to be 2 years late on this post but if you're still around - did you manage to solve this problem? I'm having the exact same one!
xhughx said:
i seem to be 2 years late on this post but if you're still around - did you manage to solve this problem? I'm having the exact same one!
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Click to collapse
Yeah, I have same problem with an Orange SPV M3100... Two different maintaince office said "we have no idea" in Hungary...
Please, If you have an idea, share with us...
Try changing the os, thats what the OP did and no more problems reported...
ultramag69 said:
Try changing the os, thats what the OP did and no more problems reported...
Click to expand...
Click to collapse
I already changed the rom 6 times, to 6 different roms (official, boiled, WM5.0, 6.0, 6.1), but nothing happened... I already try to change radio rom only to a different and back to the original. But nothing...
The last service said "the hardware is ok", they measured everything.
The problem is that the phone connect to the tower, but after 1 minute lost the connection, but show me the full signal level and I'm unavailable. At the first call that I make it show me an "operation failed" message and reconnect...
I think it sounds more like a radio ROM issue than an OS ROM. I had similar issues until I found a radio ROM that worked for me.
rmcknight said:
I think it sounds more like a radio ROM issue than an OS ROM. I had similar issues until I found a radio ROM that worked for me.
Click to expand...
Click to collapse
Hi, thanks for your answer. I had change my OS ROM and Radio ROM to your settings
IPL 1.04/ SPL: Hard-SPL V7 2.10.OLIPRO
Radio 1.48.00.00
Rom Version:Josh's Manilla2D v15
But nothing...
Please help me, my Dopod 838 Pro has No GSM!
This sounds similar to the problem's I'm having with my Sony Ericsson X1. It started a couple of weeks ago, seemingly spontaneously. I had been running the same firmware (generic UK R3AA010) for quite a while with no problems (at least more than usual with the X1) but suddenly one day these symptoms show up:
People who try to call me get an "unavailable" tone. If they try again it works fine
If I try to call someone, it just silently fails the first time. If I try again it works fine
So it seems that the phone gets disconnected form the network somehow. It can't just be that the phone network looses track of where the phone is (in which cell), since it affects outgoing calls as well.
I've tried this with two different SIM cards from different operators with identical results.
I've tried a couple of other firmware versions with no help. If anyone can help with information on this I'd be very grateful.
There's no way I can use a phone that people can't reach me on, but I can't stand the thought of throwing a fairly expensive phone in the trash.
exactly same problem here. I figured out that switching off the phone function in comm manager and then switching it back on does the trick without soft-reset, but I don't need to explain to you how annoying it is... I've already changed 4 OS roms and 2 radio roms with no result... I'd appreciate any suggestion very much.
Bit of a n00b here, so apologies if I've posted this in the wrong place.
For the last ten days or so, my Touch HD has been experiencing issues when placing outgoing or receiving incoming calls. Despite apparently showing full 'H' or '3G' signal strength, a number of incoming calls are dropped, seemingly at random, and redirected to voicemail without the handset receiving the call, and without the caller hearing any 'ringing' (i.e. straight to voicemail).
There is no consistent pattern to these occurrences; in a test of 20 consecutive calls placed 30 seconds apart, the first three were directed to voicemail without ringing, followed by two successful consecutive calls, followed by a further 15 voicemail redirects.
Issues exist when placing outgoing calls too; in a further test of 20 consecutive calls, all but the penultimate attempt failed to successfully place a call; 19 of the attempts resulted in the handset displaying a "dialling" message for around 40-60 seconds, before a 'beep beep beep' indicated that the attempt had failed.
While most of the time, these failures occur while the handset claims to have acquired full or near-full signal strength, there have also been a number of instances where the handset has ditched all cellular connections, and goes from full 'H' to no service whatsoever; the only way to work around this is to then turn the phone radio off and back on again via the communications settings menu.
This is a standard HTC Touch HD acquired off network, and running mostly vanilla programs; HD Tweak is installed, but the only settings changed have been cosmetic.
ROM: 1.56.405.1 (43972) WWE
Radio: 1.13.25.24
I've been a WinMo handset owner for ten years, and I'm used to tweaking and customising devices, and while I'm no expert by any means when it comes to ROMs and the more technical aspects of these handsets, I do know what not to touch to avoid buggering the handset right up.
Aside from scratches to the screen (caused by a chipped stylus!), it has never been damaged in any way (dropped, knocked, bumped, crunched or moistened), and certainly nothing has happened in the last two weeks that could have been responsible for this kind of tits-up.
I've done everything I can think of short of a full hard-reset.
So... should I be considering a hard-reset? Is this likely to be a software/settings glitch rather than a hardware problem?
I'd be hugely grateful for any suggestions that members can put forward - and I'd be even more thankful if you could use the simplest language possible for my tiny mind to comprehend.
Huge thanks in advance for any help that you can offer.
I had the exact same things happen to me (although not quite as frequent). It happened after I started experimenting with flashing cooked ROMs to my device and upgraded the radio version to 1.14.25.24 which is what I think caused the problems.
I recently installed the rilphone.dll to go with the radio version (the cab has been added to the beginning of the thread for Radio 1.14.25.24 in the ROM development forum) and this seems to have fixed my problems.
Something else that should not be ignored is the problem may simply be your network operator - I would suggest you repeat the test when in another geographic location as the problem could occur when there is a shortage of capacity between your network operator's switch site and the base station to which you are currently connected.
Try that first, and if you don't get anywhere, consider upgrading your radio version to 1.14.25.24 using USPL and installing the accompanying rilphone.dll from the cab file. There are some very comprehensive guides to flashing custom ROM images in the ROM Devlopment forum, and flashing a new radio version will not require a hard re-set or any loss of your personal data or installed applications, although there are always risks involved when flashing new software to your device, so make sure you are aware of the risks before you proceed.
Good luck!
Budadank, many thanks for your notes - I'll give your suggestions a go, and hopefully that'll resolve some of the issues, or at least shed some light on the problem. I'm relieved to hear that I'm not the only one that's had this problem, and glad to hear that you managed to get it sorted; there's hope for me yet...
Cheers!
Same problems here with stock firmware
I tried other firmwares and came back to original in order to avoid these
problems with no luck
I also had the problem that I hear the other person fine but he does not
hear me (about 50% of the calls) and eventually the call was dropped
My operator is considered good
My N95 is 200% better than my Touch HD in the matter of phone -signal quality
It seems to me that the phone always tries to switch betwen 3g and gsm
The only "solution" I could find was to disable gsm and use only 3G...
i had a completely different experience with my N95. the reception quality was much worse than that of my Touch HD, and it would always do exactly what you said your HD does: dropping calls, directing calls to voicemail, although signal was full, etc. My HD had this problem only once and then I realised it was the SIM. After I had it changed, no more problems. So you could try to change your SIM, too.
On O2?
I had a similar problem switching from Orange to O2 on my HD.
I found this thread on the O2 forum that may help.
http://forum.o2.co.uk/viewtopic.php?t=23749
I did the sim bit in another phone to "provision" it and it seems to be staying connected better.
The reception is still poor but it doesn't seem to drop as much.
Not sure if your on the same operator but might be worth while trying?
I dumped my Orange contract after "the text" fiasco a few weeks ago and went with O2 simplicity but its pretty poor here, so I might end up back with Orange although without the 15 months of my contract remaining
Cheers
BimB
I put a new SIM 3 months ago.
The SIM does not seem to have any effect at the HD dropping calls
while in Auto mode.
In WCDMA mode the HD stays connected (if and when there is 3G signal)
In N95 with the same SIM I don't have any problems
it realy works
try this , it realy works
http://forum.xda-developers.com/showpost.php?p=4473103&postcount=165
I am in the same position, moved from Orange with their fiasco to O2.
My signal where I live was fine with ORange but shocking with O2.
I have put my sim in an old Nokia and the signal is fine and I can make calls.
I have spoken to CS and got the usual "your phone isnt supported" stories, and she tried to get settings but couldnt do it, but also said my sim was provisioned.
I have tried all the different radios, from 1.14, to 1.16 xperia, to 1.17 and no difference at all (well 1.17 made the phone unusuable for me).
Im pretty much fed up of it really, my HTC is a brick when im at home as its impossible to make calls with.
Hi everyone, my HD2 just stopped working with no signal at all.and shows a exclamation all the time, sim cards are no problem. i've updated the phone with official sw, still have this problem at the beginning.
has the phone been blacklisted?
is the phone turned on in wireless mode in settings? ( ya never no)
is it still under warranty?
My HD2 has done the exact same thing, just shows an !
it doesnt even try to find a signal.
phone was a tmobile UK version, which was unlocked to use any network.
the problem has literly just happened today.
have tried different offical roms, and different sim cards.
sebstermw said:
My HD2 has done the exact same thing, just shows an !
it doesnt even try to find a signal.
phone was a tmobile UK version, which was unlocked to use any network.
the problem has literly just happened today.
have tried different offical roms, and different sim cards.
Click to expand...
Click to collapse
Just phoned my provider in regards to my phone, quoted the emei and have been told the phone is blacklisted.
they are sending a request to have it unbarred. will post the outcome.
I have had this happen alot with Vodaphone UK. This is a brand new number so doubt it has been black listed.
I can get this working my turning the phone to airplane mode then back to phone mode, this most of the time makes the phone look for a signal.
Usually happens to me when there is no signal like in a tunnel, the phone does not seem to try looking for the network until you force it to.
This is possibly a fault with the timeout of the HTC HD2. Could be once it tries to connect when out of signal the device gives up after a number of attemtps.
Does anyone know?t
paul211b said:
I have had this happen alot with Vodaphone UK. This is a brand new number so doubt it has been black listed.
I can get this working my turning the phone to airplane mode then back to phone mode, this most of the time makes the phone look for a signal.
Usually happens to me when there is no signal like in a tunnel, the phone does not seem to try looking for the network until you force it to.
Click to expand...
Click to collapse
I was searching before posting for just this problem.
It is really irritating me. The phone can jump from deciding there is no signal to sometimes even going to full-bar "H"!
I hav currently resorted to turning off 3G as at least that way I am eliminating the idiocy of it prefering 0/1 bar of "H" vs near full non-3G reception for calls.
Even so at times it will just sit there for ages having dropped a signal with the exclamation showing and then jump back to life [in the same place] with good reception.
I am also on Voda UK
Mine has done that twice, in 4 months. 1 time phone was turned off inside connections, no idea how? 2nd time I just shut off, & back on, signal was back, hasn't happened in months now?
so does anyone have a solution to this problem?
I've checked with my service provider and my phone is not blacklisted...
My SIM card seems fine and everything else seems fine, except it keeps giving me the exclamation mark.. most of the time i notice it's when i get out of the lift (but that could be because that's when i usually check my phone before I put it on my desk).
There are many occasions (probably 5+ times/day) where I turn my phone on (ie, off standby) after it's been sitting on my desk for an hour or so to check calls, etc and there is that dreaded exclamation mark.
I know the area around my desk does have a signal because the guy next to me on the same network has a strong 3G and 2G signal.
Sometimes going to Comms to turn airplane mode on and off to force it to look for a signal works, but sometimes it doesnt.
I've tried soft-resetting, hard-resetting, using different radios, different ROMs, etc and still no good.
Funny thing is, it's only been happening over the past 2-3 weeks.. and I'm not sure what triggered it.
It's really starting to frustrate the crap outta me and friends have been asking why they can't get through...
Any help would be appreciated.. . I'm trying to avoid sending it to the HTC service centre if I can because they're slooooow and the stories I've read about my local centre are pretty bad (when I had my HTC diamond).
Solved:upgrade your rom everything gonna b in place
Upgrade to what?
I am having the same problem, for a hile now. Been fiddling with phone settings parameters, trying to see the effect. One particular combination so far seems to work. Try this: Comm manager --> Phone --> Tap Change Phone settings --> Menu --> Advanced network --> GPRS --> select CHAP authentication --> then CSD Line Type --> select Data rate 9600(v.110). Then OK, Back, and Done with the Comm manager. Observe if the network pickup performance (switching from non-existent H or 3G to E or G) works better for you after that. It does better for me, so far.
I'm having the same problem - NO SIGNAL
Any solution?
i recently discovered that for my problem, it was to do with the earphones. Not sure why, but it only seems to happen to me not long after i plug or unplug the earphones.
I usually have my HD2 on my desk with the music going while I work, but every hour or so, I unplug the earphones and take my phone by itself out with me for a cigarette.. then I come back and plug the earphones back in.
Often when I'm about to head downstairs, I turn on the screen while the music is still going and i see the "!"... as soon as I unplug the earphones, the bars indicating reception comes back straightaway!
Not sure if it's a coincidence or whether it really does have something to do with the earphone/earphone jack.
Since I upgraded to the Vodafone rom on the htc website I have not had this problem
htc hd2 no signal
i having a hard time with my htc hd2 its been a week that i dont get a signal and my phone dont recognize my sim..i read a lot of suggestion and help here in forum but all of them did'nt work...
please help i had htc hd2 been brought here in italy.im using wind operator.
Please somebody help!!
Manila Version: 2.5.20153712.0
Rom Version: Energy Rom
Radio Version: 2.07.50.27_2
paul211b said:
Since I upgraded to the Vodafone rom on the htc website I have not had this problem
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Click to collapse
I have just bitten the bullet and accepted the phone is crap at swithing between 2G and 3G signal so turn off 3G in a couple of locations when I know I get this problem [home - I can use WIFI] and my office.
HTC would not be drawn at all on un updated Radio and this problem being "fixed" in USA ROMs
Fixed
the very easy fix is to do this :
settings _ personal _ phone _ network then make network selection to manual ,, then choose ur provider,,, then u will have signal,, after that u can turn it back to automatic
100% working
Thanks a "fix" not a solution.
Rather silly to have to jump through hoops to make a mobile phone recognise available reception
Have the same problem
I have the same problem now, any solution for that?
Hey all, I have a little (or a big) problem. It is so, that my phone sometimes loses connection. Than I can't call, send messages, go on the internet. So now to my question. Does anyone has/had the problem, and is/was able to solve it?
I wouldn't like to give my phone to samsung, because my imei corrupted (I don't have a backup of my /efs folder), I have flashed several times, and I rooted it several times XD and I don't have a backup of my orange fw (I live in Austria).
So please help me (if you can)!
best wishes
Pauri
Pauri said:
Hey all, I have a little (or a big) problem. It is so, that my phone sometimes loses connection. Than I can't call, send messages, go on the internet. So now to my question. Does anyone has/had the problem, and is/was able to solve it?
I wouldn't like to give my phone to samsung, because my imei corrupted (I don't have a backup of my /efs folder), I have flashed several times, and I rooted it several times XD and I don't have a backup of my orange fw (I live in Austria).
So please help me (if you can)!
best wishes
Pauri
Click to expand...
Click to collapse
WHich version do you have? Is there a specific time when phone loses connection?
I had connection loss problem and that was related to mobile internet. You can try to disable mobile internet and check.
For Original ROM, go to samfirmware.com and download the original ROM, update your phone to orignal ROM and go to samsung service center and tell them about IMEI loss. Just show that you dont know anything
I have lestatious v1.7. I know samfirmware, but there is not a version for orange branded gt i5801^^ but ty for your quick answer^^
Sent from my GT-I5800 using XDA App
sometimes i get disconnected... what i do is go into the plane mode and come back out... connection restored...
It started doing this after i got my mainboard replaced... so could it be hardware related?
It happens with me also sometimes. Going into airplane mode and coming back doesn't help. Restarting doesn't help. Replacing sim doesn't help. Even inserting another sim doesn't help. Only fix I have found is walking over to a different area physically. Atleast about a kilometer or so and it latches on to the signal.
Sent from my GT-I5801 using XDA App
Yes the same here
Sent from my GT-I5800 using XDA App
try to use only 2G mode. Most of peoples its working
Ok, i will try, any ither suggestions?
Sent from my GT-I5800 using XDA App
Ur solution
Hey check the providers column in samfirmware.com.. The last box has the provider firmware you will get the orange firmware there I have seen.
yeah this would happen to me...bdw see that the mobile tracker is off...n plus wenever not required turn ur data service off...it will be off much help...!
Atleast this solved my prob
On Kyrillos 3.0beta
when i was on airtel i used to have calldrops....
now i switched to tata dococmo,call drops are gone but sometimes while talking signal goes off ,also i get a small message "refreshing sim data" and i cant use internet or any other signal related services for not more than 2 minutes,this happens about 10 times a day....
but still sometimes i lose signal[shows a diffrent icon instead of the general signal icon] which lasts for long time[once it happened for 2 days]....[this has happnd only 2 times]
is there any solution to this problem...like falshing with rom or official update
this problem is there with many g3 users....
i have the same problem
[email protected] said:
when i was on airtel i used to have calldrops....
now i switched to tata dococmo,call drops are gone but sometimes while talking signal goes off ,also i get a small message "refreshing sim data" and i cant use internet or any other signal related services for not more than 2 minutes,this happens about 10 times a day....
but still sometimes i lose signal[shows a diffrent icon instead of the general signal icon] which lasts for long time[once it happened for 2 days]....[this has happnd only 2 times]
is there any solution to this problem...like falshing with rom or official update
this problem is there with many g3 users....
Click to expand...
Click to collapse
i think its the problem with docomo....my friends had docomo and they have MANY problems...messages not going through when it says its sent...
when calling phone randomly says other phone is off when its not ect
i suggest u stick to airtel or get vodafone...i have vodafone fr 5 months with
this phone and no problems!
Well...that's my problem...
I can't receive or send SMS anymore...
Last SMS I received did not make a sound or a reminder...I accidently clicked on sms tab when I saw it...
Last few had some problems with new messages notification...it just did not disappear for a lot more seconds as it should...
The second problem is incall sound quality...
I hear very bad and sometimes computer voice...
The person on the other end hear echo of his voice...
I had this echo problem for few weeks but it was very minor...
Now suddenly I can't use SMS and calling is so annoying...
And I am very sure these problems are connected because they started at the same time...
Top taskpar also does not bring up notifications menu...only start button works and battery bar is updated...
What could be the problem?
Software or hardware?
I am using EnergyRom, but never had problems with it...
I'm guessing a problem with Radio, due to the sms failure and robot voice in call. Try flashing another RADIO, it might solve the problem.
Sent from my HD2 HyperDroidCM7v3.1 using XDA Premium
I've been using radio and rom I have for more than 3 months...situation began 3 weeks ago...
If I flash the radio again...do I need to hard reset?
Hard reset may be a good idea & you can make a backup first thus can recover fully if reset does not resolve issue.
Are you sure sim card & network are free from errors ? have you tested sim in another device & another sim in your device ?
Does the signal strength apear in normal strengh parameters.
What network/country is this happening on ?
Mister B said:
Hard reset may be a good idea & you can make a backup first thus can recover fully if reset does not resolve issue.
Are you sure sim card & network are free from errors ? have you tested sim in another device & another sim in your device ?
Does the signal strength apear in normal strengh parameters.
What network/country is this happening on ?
Click to expand...
Click to collapse
I guess I will reflash radio and new July4 rom because I use June1 rom...
I am in Slovenia, I use Mobitel network...I did not test SIM...Signal looks same as always...
I did remember something new...weather location says Slovenia and not city anymore...this has been since the problems began...and it doesn't update weather very often anymore...
Internet connection works well...
Probably flashing would be best option...if it doesn't fix the problem, I'll return the device to be rapaired...
Sounds more like a network change & perhaps your device phone band settings & sms centre number need adjusting ! weather failing to update &/or not pull actual location is normally always network tower related so I guess Mobitel may have done some reconfigering of its towers !
Really worth swapping sims & another device before flashing or sending into repair. Also a call to Mobitel may shed some light on any network changes if you get a brighter than average human call centre drone ...
Bence;17846361If I flash the radio again...do I need to hard reset?[/QUOTE said:
No. If you only flash RADIO you do not have to hard reset.
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