Database Users

Anyone Unlocked An XDA II Yet?

How?

Please, xda-developers, please, we need to unlock our XDA II ; 'til that I just can use it as a PDA
Thank's a lot, guys, if you have time ...

o2 charged me £15 for the unlock code...got it within 48 hours

Hi,
What number at O2 did you call to unlock the phone and what excuse did you you use?
Thanks,
K

just plain customer services from my handset ..and just asked for it to be unlocked..i just said that i wanted to use a foreign sim card when abroad

xda 2 Unlock code, i have one
I have an unlock code for XDA 2, please e-mail me and I can send it to someone to see if it works. Completeley free as I don't know if it will work. :?

Unlock codes will be unique to each Xda II IMEI.
So, I very much doubt your code will work in any Xda.
I'd imagine the Xda II will be much harder to unlock than Xda I

Xda 2 Unlock
You are more than welcome to try if you wish.

No master code? Ah well, such is life.

XDA II unlock
phonefreak said:
just plain customer services from my handset ..and just asked for it to be unlocked..i just said that i wanted to use a foreign sim card when abroad
Click to expand...
Click to collapse
Can you also use other UK SIMs, e.g., Vodaphone?
Could you also send the telephone number you called?
Many thanks

Unlock codes
O2 customer services are so inconsistent keep phoning everyone. I phoned three times first time I was told it could not be done, second time the woman said she would put the request in for me and it would cost me £15.00 and that she would phone me back. As she didn't phone back I phoned the next day to complain and got passed to a supervisor who told me that O2 were no longer issuing codes for the XDA II as they wanted it to be for O2 only and that this had come from the board of directors!! He add though, that if I paid my contract out which he said would be £400.00 plus the £15.00 they would consider it. I am on pay as you go so I could not do this and wouldn't anyway. I accepted this and thought I would wait for the developers here to sort it out, within 5 minutes of me putting the phone down the lady I spoke to the day before from O2 rang back and said " I have the code I requested yesterday would you like it?" Naturally I said yes, She then gave it to me asked me if she could help me with anything else, which I replied no, and she put the phone down. The best part about this is that she forgot to charge me £15.00 for the code, She hasn't taken it from my C/Card or my payg balance, BONUS!!!!! 8)
So everyone, Just Keep trying O2 Customer Services on 08702410202 and press Zero until you go through to a Human Being.

unlockin the xda 2 drama's!!
Im so sad!
jus been on phone to o2 so many times today but they jus wont unlock it!
even after saying that its against offtel regs they said its their own make so they dont hav to unlock it....
so if any1 knos of a independant shop who will help or of any1 who has a code - plz help me!!
thanks

You won't believe this!!
My Brother got an XDA II which he gave to me to get unlocked, I had no luck with normal O2 customer services. However, his contract is a corporate contract, So I used his details and after hanging around on the phone for about an hour I went through to a personal Corporate advisor who will now be e-mailing me the code in two or three days. It was so easy!!!! no questions asked. They said they would charge the acount, which is fine by me!!
The moral to this story is - if you know anyone who has a corperate acount with O2, ask them very nicely if you can use their details.
You will need - The mobile number, The company name, The company address, the O2 contact person (if possible, if not just say you don't know), The name of your mate and the IMEI number also the e-mail address of your mate with company.
Good Luck and keep trying!!

Maybe at some point we can provide some help
No promises, but we do not have locked devices ourselves. So if you could go to http://xda-developers.com/forum/viewtopic.php?t=4095 with your locked device and send me some info...
Thanks,

Thanks a lot xda-devs , we are crossing fingers !!!
I went to the thread to see if I can help, but it appears to be chinese to me ... I have not Linux, but if I can help in any way, let me know by PM... :wink:

any news yet...
hi..noob here...
this seems a hot topic... are we any nearer to unlocking the XDAII...
must be someone, somewhere...
hopefully...
maxd

Hi,
I've worked on unlocking software before.. Is there any info on exactly how the locking in this phone works? I was quite surprised to see AT commands can do it. Have they left some high level unlocking commands or are you accessing the flash/eeprom through those commands?
If the former i guess there is a checksum or some kinda signing algo? or is it even eaiser than that hehe
If the later, i guess you need to map the rom and eeprom before you can do it.
And erm.. couldnt we just upload the rom from a iMate Phone Edition (from Carrier Devices), which is the unlocked version of the XDA II (O2 rebadged it for their network)
Toxic.

Hmm having thought about that, the rom probably checks weather a lock is present. The only way that would work is if the iMate doesnt bother with any lock checks at all, rather than just comes unlocked.
Thats probably unlikey :-(
Toxic

dumb question
O2 have just sms'd me the code. How do I enter it?
Ashby

Re: dumb question
ashby said:
O2 have just sms'd me the code. How do I enter it?
Ashby
Click to expand...
Click to collapse
You just have to insert a different SIM card (not O2) and the xda2 wiill ask for the code ...
Happy you are !!! can you tell us how you have proceed to get the code, please ?

need a valid IMEI # for O2 XDA

need to regiter at www.myxda.com and download the software upgrade. can someon ehelp as my device's IMEI is considered invalid for some reason
Thanks

O2 Technical Support, Asia Pacific Region have been no help
I have a O2 XDA which I am using in Melbourne, Australia but had purchased from Uk and had it unlatched before coming to Australia
I have been trying in vain to register the unit at www.myxda.com and it considers the IMEI number as invalid.
Can you please give me an IMEI number thats good for registering cause all I want is to be able to download the software upgrade

Hi,
I am suffering the same problem as you too. I just purchased my Brand-New O2 XDA2 Asia. But the IMEI printed on the back of the device (uncovered after by removing the battery pack) is NO Good for registering. By pressing "*#06#" directly on the phone dialer, the displayed IMEI is STILL NO GOOD for registering into "www.myxda.com". The displayed IMEI is 17 digits. I googled it on the web about IMEI and the results came back it as should be an Uniquely defined 15 digits. After I tried with the whole 17 digits or just the 1st 15 digits for their own web registering, ALL FAILED. Many tries from asking help from that Officially Authorized(they claimed that authorized by O2-Singapore) Retailer where I had purchased my XDA2 from. No good answer back after all. They even told me that they had never given it a try to register into "www.myxda.com" at all, because they didn't have an XDA2 device to do that. Wow, what a BIG supprised me! They sold it many but they just didn't have a device for registering test.
What a DAM* SH*T service they are!!!
What a DAM* SH*T service they are!!!
What a DAM* SH*T service they are!!!

Hi Guys,
This is a story we commonly hear over at the MTekk forums. It seems that the most common solution is to e-mail them with your problem, purchase details and IMEI on...
helpdesk-asia<at>O2.com or
contactusasia<at>o2.com or
myxda_asia<at>o2.com
...and they will add your IMEI to the database, which seems to be rather incomplete. Don't expect immediate turn-around on your request either, they can be a little slow.
Mike

knazar said:
I have a O2 XDA which I am using in Melbourne, Australia but had purchased from Uk and had it unlatched before coming to Australia
Click to expand...
Click to collapse
As it's a UK XDA Can you not just use the upgrade available for the UK version at www.my-xda.com ?

Got my Wing, need help. (Unlocking Probelms Too...IMEI Question) *BOTTOM POST*

The guy who I got it from had Unlocked in the title. But when I put my Rogers SIM card in it says Network is locked. Please input unlock code.
Any cheap fast ways of getting rid of this? Thanks!
----------------------------------
UPDATE:
OK. So I tryed an unlocker from ebay twice (I didnt notice that the default email for my paypal account was an old invalid email of mine, but they should get a failure to deliver notice and refund my money, or so I hope) and I got a message back that read:
Hello - This is an automated message from NewMobileFreedom.com to let you know your unlock code is now available on our online tracking system.
Model: Wing
Code: NOT FOUND
Provider: T-Mobile
They say if they cant unlock it they will refund my money back. Does this mean no one can unlock me phone???
What should I do? Has anyone got a better way of getting this phone unlocked??? Thanks!
EDIT: I don't know if it matters, but the IMEI on the box is a bit different than the one from the phone (*#06#) the box has 15 digits and the phone show two extra digits - so 17 in total. Should I have given the 17 digit on???

Zeroeo said:
The guy who I got it from had Unlocked in the title. But when I put my Rogers SIM card in it says Network is locked. Please input unlock code.
Any cheap fast ways of getting rid of this? Thanks!
Click to expand...
Click to collapse
i believe tmo unlocks phone for free just call them up and tell them that ur going out of the country n u need to unlock your phone so u can use it and from what i heard they should do it for you.....but dont hold me to it i havent personally tried it but good luck neway

james105 said:
i believe tmo unlocks phone for free just call them up and tell them that ur going out of the country n u need to unlock your phone so u can use it and from what i heard they should do it for you.....but dont hold me to it i havent personally tried it but good luck neway
Click to expand...
Click to collapse
i don't know if that will work because he doesn't have t-mobile ( and they aren't available in canada ) that's why he's trying to unlock the phone so he can use Roger's Wireless.

I'm using their web chat right now trying to get it from them... this could take a while. Where's Mitnick when you need him?
*Update* I got shutdown.

you could always purchase the unlock...
or is that out of the question.

No, I just did that. I'll get the code in the next day or two...

OK. So I tryed an unlocker from ebay twice (I didnt notice that the default email for my paypal account was an old invalid email of mine, but they should get a failure to deliver notice and refund my money, or so I hope) and I got a message back that read:
Hello - This is an automated message from NewMobileFreedom.com to let you know your unlock code is now available on our online tracking system.
Model: Wing
Code: NOT FOUND
Provider: T-Mobile
They say if they cant unlock it they will refund my money back. Does this mean no one can unlock me phone???
What should I do? Has anyone got a better way of getting this phone unlocked??? Thanks!
EDIT: I don't know if it matters, but the IMEI on the box is a bit different than the one from the phone (*#06#) the box has 15 digits and the phone show two extra digits - so 17 in total. Should I have given the 17 digit on???

Recommendations for sim-unlock

Hi there,
I did some searching a few days ago on here, and saw some people saying they had success with HTCGate for unlocking.
So I paid my money and gave them my IMEI and waited... and waited... and ... still waiting, not a peep from them, fired off an email yesterday but no reply.
My HD2 is currently locked to O2 UK, and i'm moving my SIM over to vodafone this week so really need to find somewhere *reliable* online who can unlock it quickly?
Any recommendations from people who've actually had it done?
Many thanks

I used www.unlockitnow.com to unlock my HD2. I was on T-Mobile.
Unlocked code delivered successfully in less than 8 hours.
ccristal

Thanks Ccristal,
Have no ordered one with them, and hopefully will have more luck than the awful service at htcgate.

Where did you buy your HD2 from? If you got it from O2 directly, request an unlocking code from them. It'll take up to 28 days, but is free.

Got my code overnight from www.unlockitnow.com much better than the jokers at htcgate, thanks Ccristal

_Belial said:
Hi there,
I did some searching a few days ago on here, and saw some people saying they had success with HTCGate for unlocking.
So I paid my money and gave them my IMEI and waited... and waited... and ... still waiting, not a peep from them, fired off an email yesterday but no reply.
My HD2 is currently locked to O2 UK, and i'm moving my SIM over to vodafone this week so really need to find somewhere *reliable* online who can unlock it quickly?
Any recommendations from people who've actually had it done?
Many thanks
Click to expand...
Click to collapse
he do the same thing with me in don't have my money back

I went through paypal, put a claim in and they paid me back in a few days, give that a go.

Unlocking Touch pro 2
Hello I am trying to get my sprint TP2 to work on all US GSM services such as T-Mobile and ATT can anyone help me?

Erm, see above ^^ !?

Hi, I used HTCGATE.COM last night, paid at 6pm and was unlocked by 7pm.
The e-mails from them went into my hotmail junk-mail folder - maybe you want to check there? Hope it works out for you either way.

Over the last six weeks or so I have seen a lot of posts suggesting contacting O2 to get the HD2 'SIM unlocked' for free.
I was just wondering if anyone has actually received a code back from O2?
I applied via the online form on O2's website about six weeks ago and am still waiting for a code!
About a week ago I wrote to them asking why I haven't received my code yet (inluding the reference number I received back from them originally).
After about 3 days, they wrote back asking me for additional information (which I had already provided in the online form). I gave them this information and was told that they would submit my request to their Support Team IF I sent them another email requesting them to do it. But that it could take up to 28 days (ie ANOTHER 28 days!) for me to receive my code.
It looks to me as if O2 have no real intention of providing this code are are counting on the fact that most people will give up eventually...
Of course, if other members have received unlock codes back from O2, it could just be that I have been 'unlucky'. Hence my request for others to report back their experiences...

http://forum.xda-developers.com/showthread.php?t=588604
In particular, pay attention to (my) post #133

kai_ said:
http://forum.xda-developers.com/showthread.php?t=588604
In particular, pay attention to (my) post #133
Click to expand...
Click to collapse
Thanks for that, Kai.
I have had the O2 SIM in my HD2 the whole time, so that's not the problem.
However, having read some of the posts on that thread, it struck me that I was never asked to provide my IMEI number!
They don't request it on the 'unlock form' and I'm pretty sure they didn't ask for it when I spoke to the guy on the phone about it.
I'm going to phone them tomorrow to chase them. No doubt they will tell me now that is the reason they could not provide a code!

Are you sure? If I remember correctly, you cannot submit the unlock request form without providing an IMEI number? (It's because of the issue that the HD2 supplies you with a 17 digit IMEI number when you type in *#06# - but the web form will only allow you to enter 15 digitis for the IMEI).
Are you sure you went to the correct place to request your unlock code? It can be found here:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form

johnkst said:
Over the last six weeks or so I have seen a lot of posts suggesting contacting O2 to get the HD2 'SIM unlocked' for free.
I was just wondering if anyone has actually received a code back from O2?
I applied via the online form on O2's website about six weeks ago and am still waiting for a code!
About a week ago I wrote to them asking why I haven't received my code yet (inluding the reference number I received back from them originally).
After about 3 days, they wrote back asking me for additional information (which I had already provided in the online form). I gave them this information and was told that they would submit my request to their Support Team IF I sent them another email requesting them to do it. But that it could take up to 28 days (ie ANOTHER 28 days!) for me to receive my code.
It looks to me as if O2 have no real intention of providing this code are are counting on the fact that most people will give up eventually...
Of course, if other members have received unlock codes back from O2, it could just be that I have been 'unlucky'. Hence my request for others to report back their experiences...
Click to expand...
Click to collapse
I had my iPhone unlocked by them using that unlock request form. It took about 2 weeks before I got an SMS confirming it had been unlocked. The O2 SIM was in the phone the whole time.

kai_ said:
Are you sure? If I remember correctly, you cannot submit the unlock request form without providing an IMEI number? (It's because of the issue that the HD2 supplies you with a 17 digit IMEI number when you type in *#06# - but the web form will only allow you to enter 15 digitis for the IMEI).
Are you sure you went to the correct place to request your unlock code? It can be found here:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
Click to expand...
Click to collapse
That's definitely the form I used, Kai.
However, I'm not completely sure that I didn't provide the IMEI number. I just don't remember being asked to provide it. It WAS 6 weeks ago after all!
As you can see, it is not requested on the first page of the form, but maybe there was a 2nd page...
Anyway, I'll give them a ring tomorrow and see what excuses they have to make.
I really just wanted to see if it was only me or whether everyone was having the same experience. So "Thank you" to everyone who has replied to say that it worked for them (Well, to you and _Belial, anyway...!)

Satayu Basu - htcgate.com Take care. I payed, I received one code but not working (Invalid unlock code). I am trying to contact them but no answer. So I've lost my 20$ and my vodafone Romania Leo is still locked

O2 dragging their feet on SIM unlock for HD2???
Update 18 Jan...
1. Phoned O2 Customer Service... waited in queue... spoke to agent - was told that system was down, please call back later!
2. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... was asked to wait while agent checked notes - agent cut me off!
3. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... agent cut me off as soon as I mentioned the word "unlatching" (O2's word for SIM unlocking)!
4. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... agent had never heard of 'unlatching'!... talked agent through the whole process... the best the agent could offer was to fill out another request form and advise me that it could take 'up to 28 days' before I receive my code!
It's a good job that a) I don't desperately need my phone unlocked and b) I know that sooner or later it will be available on this forum...

be patient. i received my unlock code off o2 eventually. was more than 28 days but i now have an unlocked HD2 which didn't cost a penny to do. as is mentioned make sure you edit and get the imei right. also it is emailed rather than text to you so make sure you get that right and don't stick a fake one down.

Thanks for that, Optiknerv.
It's interesting that you say you received your code via email as elsewhere I have heard it comes via SMS.
I did fill in my genuine email address on the form and I received a confirmation email to that address afterwards. However, what is interesting is that the third agent I spoke to quoted some email address I've never heard of ([email protected]) as the email address stored on the 'system'. This appears to be some internally generated address from O2 as the xxxxxxxxx is my name followed by about 6 digits! I haven'y got a clue as to how to access this account as it has nothing to do with my 'My O2' account!
I asked him to update my account with my correct address, just in case...

who can help me? call o2

hi to all.. i have a problem and i ask to all: "HELP ME!"
I leave in Italy, and i have buy from Ebay an Dell Streak locked from o2.
I have contact their support, but their have write to me that i must call assistant service of o2 from my o2 card and ask the unlock code
i have ask to their, that i leave in Italy, and here the o2 don't work, and i haven't parents or friend's in UK.. but nothing..
then they have write to me: " give me ur Fully UK address with postal code "
but, if i don't leave in UK, how i can give to u a postal address?
they are so stupid?
can someone call the o2 with my IMEI number to get provide an unlock code?
Please Help me

It would not work unless you call using your actual phone and sim. O2 will only give unlock codes to their own customers.

I tried 2-3 weeks ago. they not unlocking the streak yet