Ive just recieved a huge bill, daying i was using a dial up to connect. the o2 mobile web gsm connection. I never use this as i have a gprs contract. O2 say its fall back ie when i drop a gprs connection it will automatically connect me to another method of dial up!!!! So apparently I have had a gprs call for 11 hours. BUt how my battery wouldn't last that long. In a cradle they said, how when you can't connect as it reads through a computer. HELP!!!!!!
I had a similar issue. I presume you spoke to your billing dept? Speak to the data support guys at O2 and get them to explain to the billing department that the xda should not be doing this. It has the gprs connection as default and should only dial out over gsm if you manually make it do that.
This is what I did and they got my huge gsm internet bill cancelled. If you are not getting anywhere with them then demand to speak to a supervisor or managers. Kick ass dude!!!
i actually am the billing company but its my xda, we pay o2 for our minutes and they've screwed me. No way should the xda do this. it even stays connected when you set it for the battery to go off after a certain time. but on reconnection it shuts off, cunning.
Related
Does anyone know if there is a way to connect to a normal ISP, using a GSM connection, instead of GPRS. I have data calls on my t-mobile account, but when i set up my isp details and dial it, the XDA tells me the remote computer is not responding, when it blatently is, cos i can dial it using my laptop.
Hi Dave,
If you are UK based T-Mobile have released their GPRS service last week. They have a number of packages including 0.075p per KB or £15 for 10MB.
Its not on their website but their staff know about it.
Simon.
Your settings are wrong. Put the correct settings in. Ask someone who knows what the correct settings are in order to discover the correct settings
Maybe it's not all about wrong settings.
After I tried to connect to O2 using GSM from Danmark last week, I called O2 Germany and they told me it won't work. They have no roaming partner for GPRS in some countries and they disabled the GSM for whatever reason. The old numbers I could use to dial in last year won't work any longer. I get timeout error messages or "The connection you dialed does not answer". (It doesn't say it don't exist!)
Considering to quit O2 and use T-D1 again instead. I am very disappointed by the O2 net coverage.
Martin
Martin
OK, some networks do not support GSM data, and frequently networks will not have GPRS agreements with other networks in other countries.
Can you register onto Telia? In Denmark I believe they have GSM data @ 9.6kbps
You also need to make sure that your home network enables 'full' GSM data, maybe that's what you meant in your post. If they switched it off ask them ever so politely if they'll turn it back on.
I connect to the net using the wap number which is included in o2 minutes on the 250 package, (the gsm internet number was not included minutes) you can change the number dialled in the connection settings box. also set it to "always dial"
check the number dialled as it puts a prefix depending on country settings etc you also need data enable on your sim which is done thru your gsm provider. Sorry if i'm saying the obvious... hope this is of help
Dave, you need to have T-Mobile enable CSD (Circuit Switched Data), which is off by default. There is no charge to have this enabled.
I've just got an XDA, but am having problems connecting to the internet with it. I'm using GSM (O2 ConnectSettings screen has UK, PostPaid and GSM ticked) because I'm on the 200 minute tariff (at least for the next three months), don't want to pay the daft O2 GPRS costs and will never use the 200 minutes otherwise.
I ask it to connect to to the internet and it says "Dialing +447712932932", then after a few seconds it says "No modem at above number." Does anyone know what internet settings I should be using to get a connection? What about phone profile settings - does the +44 bit mean it's trying to get an international line? Is the number correct?
I mainly read/send email from a non-O2 POP mailbox, but also want to surf the web and have a play with WAP & O2 active.
Any comments about my GSM vs. GPRS thoughts. By the way, when I tried with GPRS (O2 ConnectSettings screen now has UK, PostPaid and GPRS ticked) I got the same error about there being no modem at the other end.
Cheers,
Phil.
Dead easy solution in the end. Apparently the person who swore blind that GSM and GPRS data had been turned on at the O2 end was wrong. So after some more calls to their helpline, it's finally working. God knows why they don't do this by default, since why else would you get an XDA if not for the data connection?
Cheers,
Phil.
Hi everybody
I have recently started to use "push" email on my XDA Exec and so my data connection is active all the time. I have found that when I am in a 3G coverage area, I occasionally miss incoming voice calls (about one in five got missed in my testing today). The caller gets diverted immediately to the voicemail system. This does not occur if I don't have a data connection active, or if my data connection is a GPRS one.
I have contacted T-Mobile to ask about this and they tell me that it is not possible to receive a call when there is 3G data being transferred. I am not sure about this since I thought that one of the advantages of 3G over GPRS was that it allowed a data connection and voice connection simultaneously. Indeed even a GPRS connection gives priority to an incoming voice call so that the call can be received and the data connection gets suspended for the duration.
Does anyone know how to make the 3G data connection not prevent incoming voice calls.
My phone is an O2 XDA Exec with radio version 1.09 and with a T-Mobile Web'n'Walk SIM.
Thanks in advance for any help.
Mark
I'm sorry I don't know the answer, but I can tell you I have the exact same issue (O2 Exec with T-Mobile Web 'n' Walk SIM). I got fed up with missing practically every call. ..instead I get voicemail a few minutes later. I'm stopped using push e-mail with a hosted Exchange account and I've reverted to checking via POP every 15 minutes or so, to see if that helps.
Thanks for the confirmation that it isn't just me, Izzard-UK.
I have done a bit more testing and discovered a few more things. It seems that I always receive the call if my phone hasn't received a call for a while, but once I have received a call, I can't receive a call for several minutes afterwards(I don't know how long but it is in the tens of minutes). And just to confirm, this is only if I have a UMTS data connection at the same time. Without the simultaneous data connection, all is well
Izzard-uk, can you confirm whether this "first call works - subsequent calls don't" behaviour is the same for you as well.
For me, the temporary fix is to send my phone to "GSM" instead of "auto" so that it uses a GPRS data connection instead of UMTS. Of course, data transfers are much slower but I can live with that!
I am going to try upgrading my radio ROM tonight (to 1.13) to see if that makes any difference.
Mark
I have tried upgrading to radio version 1.13 but it made no difference.
Does anyone have any other suggestions?
Thanks for your help.
Mark
Hi Guys,
I use TMC option of TomTom on my Universal with data connection always on (essentialy UMTS 3G) and email checking every 30min and I can receive calls without any limitation... I did it with 1.09 radio rom and actually 1.13 radio rom.
Everything is ok for me. But I noticed that on UMTS (not happening on GPRS only), signal indicator is set to 0 when I wake up the universal and get real signal strenght after few seconds. But I can receive call any time...
When i was with orange and had a 3g signal i could surf and talk, i also though this was the normal with 3g....
How ever on t- mobile it seems not my phone is set to check email every so often so im always getting missed calls where they dont get through when the mda is checking emails so ive had to lock it to 2g annoyingly enough
I have an O2 contract as well as T-Mobile and if I do a test with my O2 SIM in my Exec I don't see the missed calls problem at all. It seems to be only on T-Mobile that I have this problem.
Unfortunately, as I said in my original post, T-Mobile say that it isn't a problem because simultaneous voice and 3G data isn't supposed to be possible!
Argh!!!!
I suppose I will have to put up with it since their Web'N'Walk deal has no competition at the moment in the UK.
Mark
whos says its not actually possible out of interest?
I raised this as an issue with T-Mobile Customer Services. They asked me to make a list of when missed calls happened so that they could trace the calls and determine the reason. I did this and sent them the details - out of a total of 19 test calls over a 24 hour period, 5 had gone straight to voicemail even though I had a perfectly good signal at the time.
But the annoying thing is that, after going to all this trouble, they just sent me an email by return saying that it was not possible. I have quoted the email below.
Hi Mr Burgin,
I have just received feedback from our engineers who have tested out the problem you have described. The has advised me it is not possible to receive a call whilst transferring 3g data. I hope this sheds some light on the problem you were receiving.
Regards....
Not a very satifactory answer, in my opinion.
Mark
Hmm, no that's rubbish! Clearly other operators can manage it. You just know this is a checkbox in some management software somewhere:
"Allow telephony during UTMS transfer? Yes/No"
I've gone back to my HTC Wizard. Yeah, smaller screen and no 3G. ..but it feels a lot snapier than the Universal I've been using. And I can receive calls now, too!
Mark, I've had a thought. Do you (like me) have an old 5v T-Mobile SIM.
These SIM’s can be identified either by SIM serial number 893044 05 or 16 – up to and including 893044 50. SIMs with serial numbers 893044 52 and above will be ok- anything lower is likely to be a 5v.
There was an issue when I 1st got my MDA Pro. It had to be network unlocked by T-Mobile for it to work with my SIM. Is it possible that the ROM update as "re-awakend" this problem?
hi all,
i have a T-Mobile MDA Vario 2 on the Flext 30 package.
PROBLEM:
my phone is set on the GSM network and not the 3G network.
each time i sent a MMS message (should be free under my flex price plan) i get charged 0.001p and 0.005p per message i send.
it logs these charges as internet usage.
all i am doing is sending an mms. i have not change any setting on the phones therfore the phone is using the default tmobile settings.
this has gone back and forth between me and T-mobile since i have got the phone and they are convinced i am using the web on my phone (not the case) to the extent i have gone to a t-mobile shop and asked the guy there to send an MMS whilst onto t-mobile CS to prove i am not accesing the web.
the problem has now been passed on to T-Mobiles GPRS supplier.
i was wondering if anyone else has seen this behaviour.
I think company treats it as a data transfer so dats y they r charging coz when u surf the web then also it is treated as the data transfer still u wld b clarified by ur network provider .
the way it normally works in the UK is that you are charged a flat rate for an MMS message regardless of connection (i belive) this charge is covered under the Flext plan hance as long as you have available credit on your Flext price plan you pay nothing for the MMS.
i am paying nothing for the actuall MMS it just seems to add 0.5pence worth of data usage each time i sent or recieve an MMS.
the data usage is timed at exactly the time i sent the MMS to 1 min later. so i assume its something to do with connecting disconecting to the T-Mobile internet when its about to send the message
Hi, I have Cingular...so it might be different, but I expect they treat MMS the same way, which is yes you will get charged for data useage.
Example to send a MMS with Cingular you go through [email protected] and anything sent through that is data useage.
sajedh said:
so i assume its something to do with connecting disconecting to the T-Mobile internet when its about to send the message
Click to expand...
Click to collapse
Actually it is counting as a data transfer
Hey all,
As far as I understand; when you are on GPRS you can't make a call or receive because it ties up the line.
Does the same apply with EDGE? I don't think it does with 3G but my network just went EDGE over GPRS (o2) so I wondered about the 'new' technology.
Thanks for the advice
it dont apply to any of them unless thats a limit of the phone company one is connected because they have limited equipment
Rudegar said:
it dont apply to any of them unless thats a limit of the phone company one is connected because they have limited equipment
Click to expand...
Click to collapse
I always thought it did; I used to be Vodafone UK; I started on one of there GPRS phones & couldn't attempt or rec calls, I then moved up to 3G, again on Vodafone & I could run 2 sessions of them easy. It would't be to do with the 3G networks having there own network settings? for example, the 3G phone would give me the option to connect to 2G or 3G when I first turn it on or change networks.
i use GPRS it dont block anything for me
only tech which really block 100% is the old callup modem data calls
which also only operate at something like 9600Boud
GPRS Data Call
Hello, i´ve been trying to find an answer to a problem while calling through GPRS with VoIP using WM6VoIP.cab released here in xda-developers. I can make the call, it rings in the other side, but no sound for either users... There is no sound at all, like if the phone was off. On the other hand, i use the same system to call while connected to a WiFi Lan, and it works perfectly! What could be happenning to me? I use Vodafone, and i´ve also tried it with Yoigo which uses Vodafone network...
I´d really appreciate your help!
tildesley said:
Hey all,
As far as I understand; when you are on GPRS you can't make a call or receive because it ties up the line.
Does the same apply with EDGE? I don't think it does with 3G but my network just went EDGE over GPRS (o2) so I wondered about the 'new' technology.
Thanks for the advice
Click to expand...
Click to collapse
GPRS and EDGE are basically the same thing with respect to blocking voice calls.
Old GPRS implementations (can't remember which class - wikipedia is your friend) would block incoming calls - but newer implementations shouldn't. The only thing is when you have active calls, GPRS is suspended.
But I heard that the radio firmwares and equipment of the telco would make a difference.
When I had my Treo 750, I always had a GPRS connection. If there was any data activity going on, incoming calls would go to voicemail. Very irritating, especially when using Direct Push for email.
With my old Blackberry Pearl, and my new Tilt, I always have an EDGE connection, and do not have the issue.
Hope this helps...