Problems with IPTV on MXQ Pro boxes - Android TV General

I am trying to troubleshoot issues with IPTV and want some input on how to try to determine what is the root cause.
I am having buffering/freezing and channels not tuning. The fixes I have tried in the past:
Unplug power from the box, waiting 30 seconds and plugging it back in. Sometimes fixes the issue.
Clearing cache files on tv box.
CAT-5e cable connection to router.
Uninstall/reinstall application.
Changed application (from XCIPTV to TiviMate)
Delayed recognition of remote control commands - push buttons and they don't react automatically but will come sooner or later, often 30 or more seconds after you pushed the button.
The TV boxes I have been using have been various flavors of the MXQ Pro boxes. Some are 2/16 RAM/Storage, others have been 4/64 and so on. Could these problems I have been having be related to problems with the boxes not having the computing power to handle the IPTV service I am using?

hey,
I had experienced the same issues with mxq boxes, specially the low-end stuff $20-$40 ones. I ended up replacing boxes with different ones, and never had issues anymore.
one time i had ordered about 50 boxes from china, arrived with about 30 pieces with either power or overheating issues which showed up 1 week after customers got them.
having said that, I have some customers who have their own mxq boxes since years ago, and they're working good for them, so really i think it depends on the inner components quality.

Related

Found a fully functioning ATSC tv tuner.

Hello all,
I just wanted to let all who are interested know that the MyGica A681 USB stick works 100%. I have it hooked up to one of those flat window mount antennas and it receives full HD signal that I view through the PadTV app found on Play Store. The PadTV app lacks in a lot of ways, it would be cool if someone around here was able to come up with something better. A few of the channels have a major A/V delay but it may be due to reception and not the tuner stick or app. Overall, it was a very worthwhile purchase for me, if anyone has any questions let me know.
Hopefully this is useful information for a cord-cutter somewhere. I'm not in any way affiliated with MyGica, just a fellow MOJO owner who couldn't find any info on a TV Tuner stick that would work with our boxes so I took the dive on my own.
Thanks buddy, this is a great discovery!
AndroidSupaFan said:
Thanks buddy, this is a great discovery!
Click to expand...
Click to collapse
No problem. I've pretty much been doing a lot of my own discovering what works since there's not much documentation for our devices. Like I said in my first post, it would be awesome if someone around here was able to come up with something better for a channel surfing app. PadTV gets the job done, but it's certainly not the prettiest. I forgot to mention that it also does DVR, but one of my issues is that it will only save to internal storage and not something like an external drive or an SD card. The channel info/current episode descriptions are several hours behind. If theres a button on my remote for Channel +/-, I haven't found it. You have to use your mouse to bring up and scroll through channels. Again, it gets the job done, I can watch 39 or so OTA channels, and quite a few of which are HD. It's just not the most MOJO friendly UI, since it was intended for phones.
Some other things I use daily that work 100%: Ouya controller (as 2nd controller), Plugables brand 7x USB 3.0 hub, & a Rii Mini i8 keyboard. Obviously stuff like my Logitech Bluetooth receiver that I run to my stereo also works to receive audio from MOJO. My USB wired Logitech PC game controller works great as well.
Just trying to help fellow XDA'ers and Googlers not worry about compatibility before they order something like I did. That said, most if not all of my worries were completely unfounded because everything I've thrown at the MOJO so far works like a charm!
Would a wired XBox 360 controller work?
psxfa said:
Would a wired XBox 360 controller work?
Click to expand...
Click to collapse
I don't have one to test but I'm 99% sure it would.
I'd just like to clarify a point: it may sound like nitpicking, but it's not the PadTV app that works; it's the PadTV-HD app. The standard PadTV just says it can't find a device.
That being said, the little MyGica is a little giant. I live in a fringe reception area, for decent reception I need a huge rooftop antenna, but this little thumb-drive-sized receiver still picks up a round dozen stations on the 10-cm piece of coat hanger wire it comes with. Yes, the weaker stations have audio lag problems; I hope a better antenna fixes that. It also costs about half what other similar units do, and most of them work on windows only.
I tried a few of the other TV apps on Play Store but the PadTV-HD was the only one that recognized the A681. I didn't find it all that bad an interface, except that the sidebars won't stay in place longer than a couple seconds, and I couldn't find a setting for that. It also lacks a volume control, as the MOJO itself does, so you must hope you have some control somewhere else. And there is no info in the EPG (electronic program guide) even though it appears to have that function. But I was able to find and watch several different channels without any real problems; except, of course, that TV programming in general sucks. Unless you're a sports fan.
So thanks, @tideee88, for the heads-up here!
kevinthefixer said:
I'd just like to clarify a point: it may sound like nitpicking, but it's not the PadTV app that works; it's the PadTV-HD app. The standard PadTV just says it can't find a device.
That being said, the little MyGica is a little giant. I live in a fringe reception area, for decent reception I need a huge rooftop antenna, but this little thumb-drive-sized receiver still picks up a round dozen stations on the 10-cm piece of coat hanger wire it comes with. Yes, the weaker stations have audio lag problems; I hope a better antenna fixes that. It also costs about half what other similar units do, and most of them work on windows only.
I tried a few of the other TV apps on Play Store but the PadTV-HD was the only one that recognized the A681. I didn't find it all that bad an interface, except that the sidebars won't stay in place longer than a couple seconds, and I couldn't find a setting for that. It also lacks a volume control, as the MOJO itself does, so you must hope you have some control somewhere else. And there is no info in the EPG (electronic program guide) even though it appears to have that function. But I was able to find and watch several different channels without any real problems; except, of course, that TV programming in general sucks. Unless you're a sports fan.
So thanks, @tideee88, for the heads-up here!
Click to expand...
Click to collapse
Yes, thank you for mentioning that it is in fact the PadTV HD app. Hope I didn't cause anyone any confusion. I also had no luck trying other tuner apps and I tried literally every one available on Play Store (including non-ATSC ones) and even tried sideloading a few because I dislike PadTV HD so much.
I agree that the MyGica stick is a great little device. I'm really impressed with it when it's able to do it's thing properly. I never tried the dinky little antenna it came with, I ordered a 25-mile distance flat window-mount antenna and it gets me about 39 channels here in Pittsburgh, PA. Lots of them are HD, and look and sound great. However, many of the Play Store reviews for PadTV HD seem to indicate that the slow motion, lag, and stuttering are a result of the app not taking advantage of hardware acceleration and thus is trying to encode 1080p on the fly via software rendering or something to that effect. Other than the mild inconveniences of things like not having a dedicated button for CH +/- and as you noted, the channel info being totally useless, it's a real bummer that I can't even get the channels I could be getting if it weren't for a poorly written app that is unfortunately our only option at the moment. I feel as though this is a real hole that could be filled with the rate at which Android set top boxes are becoming popular.
I mostly purchased this because the only time I ever need to watch broadcast TV is when my Steelers are on and hence have no use to pay for cable. I'm really hoping we have a new app sorted out before football season because FOX is one of the channels that currently comes in very laggy and out of sync for me at the moment.
Your MOJO doesn't have volume control, though? It certainly should. Do the hardkeys not work on your C.T.R.L.R.? Android system volume works perfect for me in all apps. Failing that, I've found you can change the volume in Pad TV HD by clicking somewhere in the video frame and dragging your mouse up or down, like a swipe if it were touch. Hopefully that helps!
tideee88 said:
Yes, thank you for mentioning that it is in fact the PadTV HD app. Hope I didn't cause anyone any confusion. I also had no luck trying other tuner apps and I tried literally every one available on Play Store (including non-ATSC ones) and even tried sideloading a few because I dislike PadTV HD so much.
I agree that the MyGica stick is a great little device. I'm really impressed with it when it's able to do it's thing properly. I never tried the dinky little antenna it came with, I ordered a 25-mile distance flat window-mount antenna and it gets me about 39 channels here in Pittsburgh, PA. Lots of them are HD, and look and sound great. However, many of the Play Store reviews for PadTV HD seem to indicate that the slow motion, lag, and stuttering are a result of the app not taking advantage of hardware acceleration and thus is trying to encode 1080p on the fly via software rendering or something to that effect. Other than the mild inconveniences of things like not having a dedicated button for CH +/- and as you noted, the channel info being totally useless, it's a real bummer that I can't even get the channels I could be getting if it weren't for a poorly written app that is unfortunately our only option at the moment. I feel as though this is a real hole that could be filled with the rate at which Android set top boxes are becoming popular.
I mostly purchased this because the only time I ever need to watch broadcast TV is when my Steelers are on and hence have no use to pay for cable. I'm really hoping we have a new app sorted out before football season because FOX is one of the channels that currently comes in very laggy and out of sync for me at the moment.
Your MOJO doesn't have volume control, though? It certainly should. Do the hardkeys not work on your C.T.R.L.R.? Android system volume works perfect for me in all apps. Failing that, I've found you can change the volume in Pad TV HD by clicking somewhere in the video frame and dragging your mouse up or down, like a swipe if it were touch. Hopefully that helps!
Click to expand...
Click to collapse
I'll try the volume control thing. I'm using CM12.1 and maybe it has a volume control somewhere but I haven't found it yet, I'm used to hardware switches. I'm not using the CTRLR either, just a keyboard & mouse. I'm still working on display resolution problems, as I don't really have the right display hardware for the MOJO, and it's picky that way. I'm about to give up entirely on the powered HDMI-2-VGA adapter to the 1280x1024 computer monitor, too unreliable even just in Android. Neither it nor the HDMI-2-DVI cable to the old Dell monitor will display at all in recovery, for that I have to commandeer the living room and the only true HDMI display in the house, which is a projector--not the best setup for tweaking a device. Still doing my homework on tweaking TWRP to 720P which I hope will solve that problem.
kevinthefixer said:
I'll try the volume control thing. I'm using CM12.1 and maybe it has a volume control somewhere but I haven't found it yet, I'm used to hardware switches. I'm not using the CTRLR either, just a keyboard & mouse. I'm still working on display resolution problems, as I don't really have the right display hardware for the MOJO, and it's picky that way. I'm about to give up entirely on the powered HDMI-2-VGA adapter to the 1280x1024 computer monitor, too unreliable even just in Android. Neither it nor the HDMI-2-DVI cable to the old Dell monitor will display at all in recovery, for that I have to commandeer the living room and the only true HDMI display in the house, which is a projector--not the best setup for tweaking a device. Still doing my homework on tweaking TWRP to 720P which I hope will solve that problem.
Click to expand...
Click to collapse
I'm running a rooted stock rom via HDMI so I'm not sure about your display issues as I haven't had any. But I use a bluetooth keyboard/mouse most of the time and the volume hardkeys work on that as well. If your keyboard has volume hardkeys and they don't work, it may be some sort of issue with your rom. AFAIK, my keyboard's drivers are just generic Windows ones.
tideee88 said:
I'm running a rooted stock rom via HDMI so I'm not sure about your display issues as I haven't had any. But I use a bluetooth keyboard/mouse most of the time and the volume hardkeys work on that as well. If your keyboard has volume hardkeys and they don't work, it may be some sort of issue with your rom. AFAIK, my keyboard's drivers are just generic Windows ones.
Click to expand...
Click to collapse
Same display issues regardless of ROM. AFAIK there are only four, and I tried them all. (This is a very rare instance of me following my own advice: try all the different flavors before deciding on a favorite.) Several people have reported similar issues while in system but I think I'm unique in the recovery problem. Changing the resolution by editing the build.prop improved my display in system but did nothing in recovery; I will just have to carry the MOJO into the living room whenever I need to use recovery, which shouldn't be that often. The bright side is that I learned to unpack and repack recovery images.
My keyboard is a wired mini with no extra room for media keys, but it does have a third control key (FN) to emulate them. But I can't see the blue-on-black icons to use them unless the room is brightly lit! Volume control is not a biggie for me though, I run the audio through a seventies-vintage amp and speakers. I pity those who grew up with "modern" surround sound, satellite speakers and a single subwoofer. My setups often fool both myself and the dogs, we can't tell if the noise is outside the open door or inside the TV.
BTW Windows keyboard drivers won't work on Android, but it's such a low-level thing they are just included in the kernel. Somewhere in the ROM is a keyboard map that can be edited (with root of course), but I misremember where. I never had to remap a keyboard.
PadTV HD app no longer works for me as of the latest update. For anyone considering purchasing a tuner, I recommend against it. Flushed $40 down the toilet.
If you'd like I'll send you the old version, I'll just need to save it then upload it. You'd just have to uninstall the newer version then sideload the old one and not allow it to update. Just PM me.
kevinthefixer said:
If you'd like I'll send you the old version, I'll just need to save it then upload it. You'd just have to uninstall the newer version then sideload the old one and not allow it to update. Just PM me.
Click to expand...
Click to collapse
Can you please send me the version that works?

Endless "App <x> not responding" messages

I have a new Shield Pro 500Gb (bought a couple of weeks ago). It was fine until last night when it started running really, really slowly. Even getting the Settings menu up happened in clearly-visible stages.
Then it started giving weird messages saying that apps are not responding - with options to Wait or Close. Choosing either option took ages before it did anything.
Eventually, it got into a loop where one message said "System UI has stopped responding", so I'd choose Wait or Close (didn't matter, same result either way), then it said "Leanback Launcher has stopped responding" and these two messages kept cycling around until I re-booted it.
On re-boot it was the same - sometimes I got a couple of minutes of normal performance then back to these issues.
The only change that day was I allowed a Plex server update via Google Play store. I ran a Dr Web scan but it found no malware.
I've booked a return with Amazon, but since I've spent days setting this up, I just wondered if anyone could help before I go ahead with the return.
SIDENOTE: I bought this to replace a UK Virgin Tivo box. All we wanted was ability to watch live TV with a decent EPG and recording facility (series link, timeshift etc and some catch-up apps). We then had to buy a HDHomeRun Connect tuner and it seems that might be all we need anyway, possibly with a good NAS for storage?
We already have an Amazon Fire TV box which has catch-up apps on it so the Shield may be overkill anyway, since...
We bought the 500Gb version due to dire warnings about Plex server not using adopted storage for its database but tbh Plex was so poor that I gave up on it (Live TV seems to be only emerging from beta and is very slow, EPG is poor and ... etc etc) and we're not worried abnout viewng outside our home network, so I get the feeling that there's probably a better option out there for what we want. Any recommendations would be most welcome.
App not responding and shield unresponsive
Hello,
I had the same issue on my brand new shield pro (received it last week). When I started the device for the first time, it first installed all updates (firmware 6.0 and apps) by itself.
As soon as the install completed, the shield started to be very slow, with frequent messages "App <x> not responding". After hours of experimentation, I found out that disabling the plex client app solved my problem !
You read right : the plex client, not the server ... and now I actually use the plex server with a huge database and everything goes well. I had to install kodi with the PlexKodiConnect plugin to access my media, and I also use the official plex app from an android tablet.
In my opinion, even if disabling the client solved the problem, it is the server that have an issue, and makes the shield unusable when the client connects to it.
I wonder why almost no one seems to have this issue for it appeared on my device from the very beginning ...
I have the same issue with my shield tv 2017 pro. After a restart it runs sluggish even when selecting an app. And when I open an app I get the Unfortunately app has stopped error. Even the Leanback Launcher gives the error and says close or wait. What is weird with my situation is it appears to stop after the shield has been on for awhile. I disabled plex media server, and plex client but it didn't seem to resolve the issue for me. I am on Experience 5.2 and rooted. I would rather not do a factory reset unless there is no other way to resolve it.
Same here!
I have a First Gen shield 500gb that had this problem also. I RMA'ed it and got a replacement one but it also does this. Everywhere I read claims that the shield has the best performance. I don't know what else to do. Pretty certain it isn't related to apps installed because my systems were pretty much bare setups.
---------- Post added at 02:30 AM ---------- Previous post was at 02:27 AM ----------
dk1keith said:
I have the same issue with my shield tv 2017 pro. After a restart it runs sluggish even when selecting an app. And when I open an app I get the Unfortunately app has stopped error. Even the Leanback Launcher gives the error and says close or wait. What is weird with my situation is it appears to stop after the shield has been on for awhile. I disabled plex media server, and plex client but it didn't seem to resolve the issue for me. I am on Experience 5.2 and rooted. I would rather not do a factory reset unless there is no other way to resolve it.
Click to expand...
Click to collapse
Yeah I noticed it does run poorly after restarts and gets better as well.
---------- Post added at 02:49 AM ---------- Previous post was at 02:30 AM ----------
This might help. https://forum.xda-developers.com/showpost.php?p=59768359&postcount=3
I found out that adoptive storage on slow sd card causes this issue, but I'm surprised users with the pro have this issue.
My shield tv pro started to be unresponsive after 6.2 update. So I started to Google and found ESxplorer was the root of my problem. I uninstalled ESxplorer and everything is back to normal.
It has been recommended countless times to not use ES on a Shield as it causes problems.
TBH I'd never touch it, it's a pile of garbage.

Cheap Chinese Watch, Won't Push SMS, A Way Fix or Buy Something Else?

Last night I got one of those cheap Chinese smartwatches for $40 locally. (Amazon seems to have some for $20 at amzn.to/2qpSftK) Yeah I know, I know, but I work at a job that is anal about cell phones (a major gripe of mine the way places can be that way) and I need to know if my child's ride at school doesn't show up or if school lets out early due to a power outage etc, if that happens then I HAVE to pause what I'm doing and make a call or two to make pickup arrangements or else it's a legal issue of child abandonment. Such may only happen 2-3 times an entire school year, but it has happened a few times--my mother-in-law's battery was dead and she was running late, or she couldn't find her keys etc--in such cases I had to track down someone locally and get them to step-in, last minute.
Thus, I need a smartwatch which can relay calls which have come in so I can see them and it also needs to push SMS messages and let me reply to them, that way without even pulling my phone out of my pocket I will know if this has occurred (and can quickly reply to SMS) but I can otherwise keep my phone in my pocket knowing beyond any shadow of a doubt that if a call or SMS has come in, this watch WILL pick it up and I WILL be able to reply to them.
This watch I got, it is fine with relaying phone calls and it even relayed the audio from a YouTube video I was watching on the phone itself, but it WILL NOT WORK with relaying SMS. At first it did, such requires installing a "BT Notifier" on the phone (which is the best?) but even then it was hit or miss, and then it just stopped. I've done EVERYTHING in terms of different BT Notifier apps, I even scanned the "OCR Code" or whatever to point to the BT Notifier specific to that model (it appears to be a GT08 type, with the "fan" style of icons, menu/phone on the bottom left and names/text on the right, this YouTube video Ksy0pd-12BI shows one like it), I set that app up--no matter, IT WILL NOT push SMS to this smartwatch, no way/no how.
Is this a common occurrence with such smartwatches? Is this a case of that I'm going to have to just accept this model CANNOT handle SMS no matter what and get something else, vs being able to actually fix this? One model I had read good things about in an article (BIT and 2lTVoxg) called the OUMAX Bluetooth Smart Watch S6 for around $50, this model looked like a good one because it downplays "fitness" features I do not at all need and instead stresses pushing smartphone notifications and being able to replay to them, which is what I DO need. I started to get it on Amazon but then it would've required several days to get here and I need something up & running quickly but without spending $250. Maybe I should've just gotten that and waited?
Tips in general?
If anyone has any tips please do reply, I am only say this because I have an update but that doesn't mean I am not still looking for help.
I've somehow got it working just fine, no timing out of connectivity or any such thing. I had saved the downloaded BT Notifier .apk file from the app it referenced in the barcode I scanned, and I tried again but this time I disabled an app I've used on the phone for a long time--NoLED, which displays a moving dot on the LCD when notifications arrive, making it unnecessary to "wake up" the phone to see missed calls etc. I've used that app for forever, it's a long-time staple of mine, but I wondered if it was possibly interfering with this process.
I'm not sure if that is the case, but since disabling it (but also turning the watch off and letting it charge to full overnight) it's working great today. I possibly could get beyond that eventually but for now I'll take it, I mean having a smartwatch does somewhat make it less necessary anyway. The only issue now--the band, it won't attach and it's apparently a permanent part of the watch's structure, not easily swapped out. I'm not sure how I'll get around that, maybe stitching another watch band on top of it using a sewing kit?
Ultimate Fix: Watch-Specific App/Disable/Install 3rd Party
I'm somewhat disappointed in the lack of replies. Is this because this watch is now perhaps an older model, or what is the reason?
In any case, I now have the ultimate fix.
It's 3 things:
(1) Install the watch-specific app by scanning the QR code and "sideloading" the app
(2) "Force Stop" this app in Google settings but DO NOT uninstall it, leave it installed.
(3) Install the 3rd party app by "Shenznen Fan Yun Technology Co, Ltd" (green background, white circle with exclamation point) then under the "Accessibility" enable the second "BT Notifications" entry, leave the 1st one at OFF
When I got this watch, the first thing I did was download that 3rd party app, it worked some but not consistently, then it totally stopped. I then stumbled across the QR code in the watch, scanned it, installed that app, and that worked--but that app was FULL of adware, constantly bugging me to install this app or that, launching a new tab and page in my Chrome browser, and just being a total pain. I was glad the watch worked, but hated that behavior--so much I disabled the app, figuring I'd just have to re-enable it when the watch was being used.
On a hunch, eager to try again, with the watch-specific app still disabled, I downloaded the 3rd party "Shenznen Fan Yun Technology Co, Ltd" app and, just totally guessing, under "accessibility" enabled the 2nd entry (both entries have identical names so you can't tell which is which), but didn't uninstall the watch-specific app only because I figured that I would end up having to revert back to it anyway.
To my surprise, this has worked. It seems to require me turning the watch off and connecting through the watch initially, but however I get a connection and the SMS message log on the phone populates on the watch, at that point it is stable and reliable from that point on. I had it running today all-day and was receiving texts and the inbox was coming up reliably.
I hope this helps somebody. (Note: this watch is still being sold as eBay item #381686066028.)

Apps take forever to load

Since the Oreo update the performance of my Nvidia Shield has gone down the toilet. Initially the UI was very sluggish. That seems to have improved a bit although it's still nowhere near as fast and responsive as it was on Nougat. But now the slow loading time of apps is starting to drive me crazy. When I click to open an app like Amazon Prime Video it takes 5-10 seconds for the app to open and then another 5-10 seconds for the home screen to populate with content. Before the update everything was pretty much instant. Is there a way to improve Shield performance after this terrible update? I already did a factory reset and it didn't help.
jhs39 said:
Since the Oreo update the performance of my Nvidia Shield has gone down the toilet. Initially the UI was very sluggish. That seems to have improved a bit although it's still nowhere near as fast and responsive as it was on Nougat. But now the slow loading time of apps is starting to drive me crazy. When I click to open an app like Amazon Prime Video it takes 5-10 seconds for the app to open and then another 5-10 seconds for the home screen to populate with content. Before the update everything was pretty much instant. Is there a way to improve Shield performance after this terrible update? I already did a factory reset and it didn't help.
Click to expand...
Click to collapse
Same observation for me
I contacted Nvidia support via live chat. They said they would get back to me via email but since this doesn't seem to be an uncommon problem that probably means there's no fix.
Maybe a little of topic. /rant
I wouldn't say mine has been sluggish, but I've been having plenty of problems.
Anytime I tell one of my GH devices to do something on the shield they blink and then give no response. Even in My Activity logs for Home there is nothing in response to my commands.
Starting to really irritate me, I'm about done with Google Home and it's only been a week. Maybe HomeKit won't be so buggy (oh no! Apple :silly. Trying to convince my wife to buy into smart home stuff, and Google is managing to make it seem nothing short of a stupid gimmick. Doesn't do what it should more than half the time.
"Ok, Google, skip the track that's playing."
"Okay, but please try again and specify the device."
"Okay, Google. Skip the track that is currently playing on Spotify on the Shield."
...
...
...
Nothing, not even in activity logs.
Assistant OSD won't go away until I press back or tell google to "go away."
I had to reinstall Spotify today because it wouldn't load ("error" on Spotify start screen), even after reboots.
I just got this thing and have no experience with pre-oreo Shield, but it isn't difficult to understand why so many people are upset.
Might be driving to Best Buy buy the end of the week.
Here I thought my FireTV 2 was being a pita.
I did another factory reset. I did the 2 hour version before going to bed so the Shield would be powered on overnight in case it needed to do some background optimization. It took me hours to set up everything again and the end result was no improvement at all. My Shield Pro is still laggy and slow to respond to commands and might actually be worse now than it was before the factory reset. I've read the cheaper 16GB model is not experiencing this issue so at this point I really regret spending the extra money on the pro model. It's very frustrating to have a $300 streaming box that's barely a year old get completely trashed by an official software update.
jhs39 said:
I did another factory reset. I did the 2 hour version before going to bed so the Shield would be powered on overnight in case it needed to do some background optimization. It took me hours to set up everything again and the end result was no improvement at all. My Shield Pro is still laggy and slow to respond to commands and might actually be worse now than it was before the factory reset. I've read the cheaper 16GB model is not experiencing this issue so at this point I really regret spending the extra money on the pro model. It's very frustrating to have a $300 streaming box that's barely a year old get completely trashed by an official software update.
Click to expand...
Click to collapse
The 16Gb version also lags after Oreo update
Performance improved after the second factory reset but it seemed to take a day to settle down. It's still not as smooth and responsive as before the update but it's also no longer maddening to use. I had a bunch of Plex crashes after the second factory reset but it seems like that might have stopped. I had a half dozen crashes over the first day and a half but so far none since then.
Oreo is faster than Nougat on phones so I don't understand why the opposite is true on Android TV. People are reporting problems on other Android boxes that got the Oreo update as well so this apparently isn't just a Nvidia issue.
Performance got so bad I ended up doing a third factory reset. After the third one everything is fast and responsive. Not sure why the first two factory resets didn't fix things. This time the only app I downloaded was Emby so maybe an app I downloaded previously was causing problems.
post 7.2 USB and app issues
i have the 2nd gen 16G version of the nvidia shield. i took the 7.2 experience upgrade and i am having lots of troubles:
my external USB hard drive just keeps scanning and never reachable
not able to start up many apps that did rely on that external storage
I have rebooted several times with no effect
i have also tried unplugging everything and then restarting them in order.
I have avoided so far a factory reset or forgetting the USB storage as those are a bit nuclear, but if there is no other option I must since most of my games and Kodi relied on teh USB and they are unusable (I did uninstall Kodi and attempt to reinstall) at bootup of Kodi, it still says "waiting for external drive.

Shield TV 2019 Ram Management

Hello. I was hoping someone who is experienced with both the standard and pro units of 2019 could help me in this matter. Both of these units are extremely hard to get ahold of right now or I would test myself, sorry to bother.
I was able to get my hands on a standard unit and everything is working as expected except it has horrible ram management. Either that or just lacking ram in general. I can't get any app to stay in ram. If I leave to simply look at the settings menu, when I return to the app it completely refreshes. I might, come back to see it in its same state if I only look at one app but don't click on anything, but thats not guaranteed.
No sense in even having an app switcher when it behaves like this. Its as if the developer option that forces all apps to close when you exit them is somehow enabled. I checked in developer settings and it shows disabled. I also disabled eco mode for all the apps I use and it didn't change anything.
I'm thinking the standard unit just doesn't have enough ram to keep up with demand. But i can't test to be sure. Can anyone with a pro unit confirm that they can browse through a few apps and then return to their original app and it be in the exact state you left it?
Any help would be appreciated, thank you.
i've basic Shield and i also keep researching this frustrating issue. Some apps will return to their previous some not.. Plex (the most used app) is the most problematic, always restarts even when just going briefly to settings. Can't imagine it's poor on Pro unit also. That's why i keep Basic version, and only upgrade to "Pro Platinum 2021" with 8GB RAM later
i would really like the app switching LG TV does - but i must admit Shield UI can be even faster (when it's not freezing).
Stability ** (tons of freezes and crashes, fan should not run in quiet mode)
Speed ***** (ultra fast UI and apps especially can be faster than WebOS, the only slow app is Plex)
App management *** (poor app switching, nice app widgets on home layout, not good integration - can't search all content AGAIN grr.. yeat another device whose global search will only throw some youtube results)
Connectivity **** (Dolby vision flickers, otherwise nice companion to AV receiver and a must for TVs without eARC)
Control *** (i like the backlight buttons, but in the end i switched back to TV remote which can control it too, and can display inputs so well, and i hate more than 1 remote.. also arrow keys are so small that i'm making mistakes frequently)
doggydog2 said:
i've basic Shield and i also keep researching this frustrating issue. Some apps will return to their previous some not.. Plex (the most used app) is the most problematic, always restarts even when just going briefly to settings. Can't imagine it's poor on Pro unit also. That's why i keep Basic version, and only upgrade to "Pro Platinum 2021" with 8GB RAM later
i would really like the app switching LG TV does - but i must admit Shield UI can be even faster (when it's not freezing).
Stability ** (tons of freezes and crashes, fan should not run in quiet mode)
Speed ***** (ultra fast UI and apps especially can be faster than WebOS, the only slow app is Plex)
App management *** (poor app switching, nice app widgets on home layout, not good integration - can't search all content AGAIN grr.. yeat another device whose global search will only throw some youtube results)
Connectivity **** (Dolby vision flickers, otherwise nice companion to AV receiver and a must for TVs without eARC)
Control *** (i like the backlight buttons, but in the end i switched back to TV remote which can control it too, and can display inputs so well, and i hate more than 1 remote.. also arrow keys are so small that i'm making mistakes frequently)
Click to expand...
Click to collapse
I have a Shield TV 2017 and the new Shield TV Pro and they are all the same with ram managment. You pause a show and then go to another app or two and when you come back the entire app has to refresh and you have to find your show again to start it. Some apps refresh every time for no reason, just like you say. In comparison, the Apple TV 4k (which has the same exact 3gb of ram), can have as many as 11 apps open without refreshing and I can have 4 different movie streams paused at the same time and I can switch between them at any time. They end up staying in ram for many days at a time. Its nice to return to an app 4 days later to finish a movie and its right where you left it and all you have to do is unpause.
seh6183 said:
Hello. I was hoping someone who is experienced with both the standard and pro units of 2019 could help me in this matter. Both of these units are extremely hard to get ahold of right now or I would test myself, sorry to bother.
I was able to get my hands on a standard unit and everything is working as expected except it has horrible ram management. Either that or just lacking ram in general. I can't get any app to stay in ram. If I leave to simply look at the settings menu, when I return to the app it completely refreshes. I might, come back to see it in its same state if I only look at one app but don't click on anything, but thats not guaranteed.
No sense in even having an app switcher when it behaves like this. Its as if the developer option that forces all apps to close when you exit them is somehow enabled. I checked in developer settings and it shows disabled. I also disabled eco mode for all the apps I use and it didn't change anything.
I'm thinking the standard unit just doesn't have enough ram to keep up with demand. But i can't test to be sure. Can anyone with a pro unit confirm that they can browse through a few apps and then return to their original app and it be in the exact state you left it?
Any help would be appreciated, thank you.
Click to expand...
Click to collapse
I have the MiBox 3 and never had this problem with less ram.
Have you found a solution yet?
Is there anything is the developers menu that we could tinker with?

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