Can't download messenger on note 4 - Galaxy Note 4 Q&A, Help & Troubleshooting

Good Evening
I would like some advice regarding my note 4. I bought it second hand, as I've had 1 before, and I love the devices.
The issue i'm experiencing is that I can't install messenger, I have no problem installing any other apps, only messenger.
These are the things I've tried to rectify the problem
I've factory reset the device.
Cleared cache and data on both Playstore and google services.
Changed the playstore settings to UK.
Uninstalled and then tried reinstalling Messenger.
Tried installing it in safe mode.
Disabled Automatic restore of device.
Tried a different log in for playstore.
Tried downloading from a different app downloader service.
The phone is currently running android 5 Lollypop. (Could I upgrade this to another version? If so how would I go about doing this? explained in novice terms).
Would rooting the device help? (also how do I do this?).
I really would appreciate any advice that anyone could give regarding this matter.
Kind regards
Col

Read the firmware name from the phone information settings.

ze7zez said:
Read the firmware name from the phone information settings.
Click to expand...
Click to collapse
It's on android 5 Lollipop

Gaynewc said:
It's on android 5 Lollipop
Click to expand...
Click to collapse
You must have android 6, which is why I asked about the firmware version to help you find the right version for your model.

ze7zez said:
You must have android 6, which is why I asked about the firmware version to help you find the right version for your model.
Click to expand...
Click to collapse
I was able to download Messenger on Kitkat and Lollipop

dave678 said:
I was able to download Messenger on Kitkat and Lollipop
Click to expand...
Click to collapse
Facebook Messenger (Android 4.4+) , (Android 5.0+) , (Android 9.0+)

Related

Note 4 with missing Google Play services

Hi,
I have a Galaxy Note 4 which has Google Play Services Missing.
The handset has been rooted but cannot install Google Play services ZIP file, i think need CWM on the phone to do this but CWM is not available for Note 4.
Any other way to add Google Play services ?
Did you have the google apps installed before you rooted your device? Try flashing stock from the sammobile website, should install everything.
I also read TWRP is available for the note 4, GApps zipfile should be available somewhere already. (TWRP is only for the snapdragon though, don't know your model)
klect said:
Did you have the google apps installed before you rooted your device? Try flashing stock from the sammobile website, should install everything.
I also read TWRP is available for the note 4, GApps zipfile should be available somewhere already. (TWRP is only for the snapdragon though, don't know your model)
Click to expand...
Click to collapse
Hello, Note 4 was bought from china, hence no gapps on chinese android phones !
However the problem is solved now, TWRP is available for Tmobile which works with China firmware.
Gapps pushed using TWRP and problems solved.
Thanks for help.
daz said:
Hello, Note 4 was bought from china, hence no gapps on chinese android phones !
However the problem is solved now, TWRP is available for Tmobile which works with China firmware.
Gapps pushed using TWRP and problems solved.
Thanks for help.
Click to expand...
Click to collapse
Hi, How did you get TWRP to work. I tried to install Tmobile through Odin and the program just froze. Please help
daz said:
Hello, Note 4 was bought from china, hence no gapps on chinese android phones !
However the problem is solved now, TWRP is available for Tmobile which works with China firmware.
Gapps pushed using TWRP and problems solved.
Thanks for help.
Click to expand...
Click to collapse
Hi, I have the same problem. I brought a Note4 duos; model no. SM-N9100 from China. Kindly advice how to resolve this problem so as to be able to use google play store, youtube, etc. Thanks in advance.
Same problem here, I cannot seem to get TWRP working through Odin as well on my N9106w from China. I was able to root it no problem. GooManager cannot find a compatible ROM.
I rooted the phone then install twrp tmobile through Odin --> Result was as before. Still no google play etc. To those who got it to work, please advise.
patricklee said:
I rooted the phone then install twrp tmobile through Odin --> Result was as before. Still no google play etc. To those who got it to work, please advise.
Click to expand...
Click to collapse
Hi, I managed to resolve the problem. Just download app from below site and run but it is in Chinese.
http://soft.shouji.com.cn/down/26330.html
I downloaded from the link already but still doesn't work. When I open the google play store, it says no connection and I cannot search for any apps.
http://forum.xda-developers.com/search.php?searchid=315819327
Seems to be two threads for the same thing. I downloaded from the above link and installed v. 1.5. It then gave me a list to download so I chose the KitKat version which is about 44 megs. I then unzipped it and it expanded to many folders. I think the files in the folder are supposed to be moved to the similar folders on the phone. Possibly with adb? I am not sure.
From the translation, the link seems to be a crack for Gapps in China but I cannot translate on how to install it.

how to install google on n9280

I bought a s6 edge+ dual sim in china.
n9280
i would oike to install google package.
is it possible ?
Thanks for the support.
What do you mean by a Google package? And as far as I know s6 edge plus varient models starts with sm-g928
AK1149 said:
What do you mean by a Google package? And as far as I know s6 edge plus varient models starts with sm-g928
Click to expand...
Click to collapse
SM-G9280 China Version does not have any google apps including google play as Chinese gov blocked google completely. I'm wondering how to install those google apps too.
conandoyle said:
SM-G9280 China Version does not have any google apps including google play as Chinese gov blocked google completely. I'm wondering how to install those google apps too.
Click to expand...
Click to collapse
Hey. Did you try to flash one of G.Apps package zips? If your device isn't rooted, you can download google services stuff from internet. I have a device which is brand China at the same situation as yours. I downloaded all google stuffs and use google things normally. You better try it some. Have a look at that:
http://forum.xda-developers.com/android/software/tk-gapps-t3116347
conandoyle said:
SM-G9280 China Version does not have any google apps including google play as Chinese gov blocked google completely. I'm wondering how to install those google apps too.
Click to expand...
Click to collapse
Chinese here.
You must root your phone at first ,then you can install google package with TWRP.
Or you can just flash g9287 firmware that have google services.
keures said:
Chinese here.
You must root your phone at first ,then you can install google package with TWRP.
Or you can just flash g9287 firmware that have google services.
Click to expand...
Click to collapse
Hi keures..
I have rooted and installed TWRP (although in chinese) and flashed Gapps 64bit which worked out quite well.
Do you know of a TWRP english version for the 9280?
Also, would like to try and flash the 9287 firmware, but do you know if anyone has been successful with that?
Thanks beforehand
russof said:
Hi keures..
I have rooted and installed TWRP (although in chinese) and flashed Gapps 64bit which worked out quite well.
Do you know of a TWRP english version for the 9280?
Also, would like to try and flash the 9287 firmware, but do you know if anyone has been successful with that?
Thanks beforehand
Click to expand...
Click to collapse
Hello, could you try to install the firmware model g9287? Thanks
superchizo said:
Hello, could you try to install the firmware model g9287? Thanks
Click to expand...
Click to collapse
I did not try the firmware but tested a custom rom Aurora_G9287_OJ9_V4.0 a couple weeks ago. Got bootloops for some reason.
russof said:
I did not try the firmware but tested a custom rom Aurora_G9287_OJ9_V4.0 a couple weeks ago. Got bootloops for some reason.
Click to expand...
Click to collapse
SM-G9287 will require PIT file and re-partition the phone. You better make sure to have the PIT file for the SM-G9280 before you do that (use the IMEI etc app to generate the PIT - Dr. Ketan file). I have not flashed anything other than the 9280 FW plus chainfire auto-root, then manual customization. I uploaded the pit file by changing the extension to .doc. Download and change back to .pit.
I haven't been able to verify the PIT, and haven't seen anyone else post it, so use at your own risk!
See post from 9/8/16 here: http://forum.xda-developers.com/s6-edge-plus/help/please-advice-google-play-store-t3204463/page4

Rooting issue with mx4 pro meizu phone - exhausted all avenues need advice please

Good Evening
I have recently acquired a Meizu MX4 PRO from my father who buys lots of phones mainly from Ebay and Aliexpress (direct from China) - He has had this phone for quite some time but could never really do much with it because everything was in Chinese and the flyme account is registered to a completely random email address that none of us recognize. Anyhow over christmas he was telling me about it and I said that I would take a look and see what I could do as I have some knowledge of rooting, TWRP, flashing etc. After a good couple of days of trying different things I am none the wiser. I can't for the life of me root this little monkey!
I have tried the following KINGROOT APK, KINGROOT PC, ADB, TERMINAL COMMAND (little knowledge), since exhausting all avenues (I have lost track how many threads I have read) I thought XDA may be my last hope, or at least to find out if it's possible?
Is there anyway of rooting this phone without getting in to the flyme account? - it does sound a bit dodgy I suppose asking this, however it really does appear that a seller in china sold this phone without logging out of his\her account?
Specifications:
Model MX 4 PRO
Android Version 5.1.1
Build number Flyme 5.1.11.1A
Baseband version LTG_3.117.003
If its simply not possible then I will just give it back to my father and say its not possible to do anything with it.
Any help you can offer would be greatly received
Thanks for reading
Darren
Hi. I just bought one with a used flyme account (owner says nver create one....but has his name...probably just created it in the first run an doesn't remember...all in chinese xD) and rooted it easily with KingRoot (then all meizu apps went to hibernation...and no problems til now)
Try to downgrade or update to a beta and try again kingroot 4.8.1 and 4.9.5 did both the job on mine. (SuperSume not...)
You can flash the Chinese firmware with wiping the data first. When the flashing done, go to settings, format internal storage, then you can login your own account
Giovanni7cc said:
You can flash the Chinese firmware with wiping the data first. When the flashing done, go to settings, format internal storage, then you can login your own account
Click to expand...
Click to collapse
Hi
Thanks for the reply - What chinese firmware do I use to flash please? are you able to point me to a link? - I am familiar with flashing but I want to make sure that I am using the right firmware. Thanks
xamix said:
Hi. I just bought one with a used flyme account (owner says nver create one....but has his name...probably just created it in the first run an doesn't remember...all in chinese xD) and rooted it easily with KingRoot (then all meizu apps went to hibernation...and no problems til now)
Try to downgrade or update to a beta and try again kingroot 4.8.1 and 4.9.5 did both the job on mine. (SuperSume not...)
Click to expand...
Click to collapse
Hi sounds promising - Which software am I downgrading or upgrading to, the Meizu or Kingroot?
brambles1234 said:
Hi sounds promising - Which software am I downgrading or upgrading to, the Meizu or Kingroot?
Click to expand...
Click to collapse
I think I've unlocked all versions of FlymeOS with Kingroot...using the last beta and rooted too...
If it doesn't work at first just keep trying...till 100%
any luck ?

Restore stock rom .

Hi guys,
Tried using Mobile Upgrade Q 5..0.0 and it would not download the software , always stuck at 20/100 .
Tried Mobile Upgrade Q 5.1.8 and it works ! Download was super fast , less then 5 minutes and installed fine.
Just choose 6045 from the list .
Mobile Upgrade Q 5.1.8 download:
https://mega.nz/#!3N8SmaTC!Z4of6DL58tnKzJzYXCSO_hZ0UOMql2H13ZkATwvy8G8
What is your build number and android version I want to know
r_ramalho said:
Hi guys,
Tried using Mobile Upgrade Q 5..0.0 and it would not download the software , always stuck at 20/100 .
Tried Mobile Upgrade Q 5.1.8 and it works ! Download was super fast , less then 5 minutes and installed fine.
Just choose 6045 from the list .
Mobile Upgrade Q 5.1.8 download:
https://mega.nz/#!3N8SmaTC!Z4of6DL58tnKzJzYXCSO_hZ0UOMql2H13ZkATwvy8G8
Click to expand...
Click to collapse
I guess so as i did tried to reflash stock ROM with Mobile Upgrade Q 5.0.0 a few days ago, but it didn´t work. Then i used Mobile Upgrade Q 5.1.8 but it displayed that i had the latest software so no reflashing at all, i was incapable of reflashing and clearing the \system partition, for me it is a real problem as i was expecting to delete all the traces of SuperSU root, Xposed, etc; with the aim of moving to Magisk and keep passing safetynet. Anyone has any clue so that could help me reflashing latest stock MM ROM?
Use the Panasonic ELUGA to restore an then the Mobile Upgrade .
r_ramalho said:
Use the Panasonic ELUGA to restore an then the Mobile Upgrade .
Click to expand...
Click to collapse
Hello @r_ramalho is there a guide using both softwares?
https://forum.xda-developers.com/idol-3/help/bootloop-idol-3-6045y-t3365495
View that post , first recover using ELUGA Switch from the link in the post above , then after the phone boots , shutdown and use the Mobile Upgrade to restore the stock rom .
r_ramalho said:
https://forum.xda-developers.com/idol-3/help/bootloop-idol-3-6045y-t3365495
View that post , first recover using ELUGA Switch from the link in the post above , then after the phone boots , shutdown and use the Mobile Upgrade to restore the stock rom .
Click to expand...
Click to collapse
I was also considering downgrade to LP by performing a restore from my TWRP backup. May be easier and safer, as ELUGA modifies certain branded partitions, I guess... Any inconvenience related to that?
I have never got the mobile upgrade to work, not even this version, and that is a shame because here in Finland we have no OTA since lollipop, and I can not understand how the official MM-rom is nowhere to be found, even if the phone have the option of update from storage. If only I could find the update file, I presumably could update without any rooting or twrp or anything, and keep it factory fresh and under warranty?
bowtie81 said:
I have never got the mobile upgrade to work, not even this version, and that is a shame because here in Finland we have no OTA since lollipop, and I can not understand how the official MM-rom is nowhere to be found, even if the phone have the option of update from storage. If only I could find the update file, I presumably could update without any rooting or twrp or anything, and keep it factory fresh and under warranty?
Click to expand...
Click to collapse
I agree with you, that is a bad movement from Alcatel not to give access to ROM zip. It would be so easy to flash it via settings _ apply update from zip, as many devices do. Weeks ago I was desperate to find a stock zip for my 6045Y but no luck. It's a shame to let dye this music lover smartphone.
I have the stock MM rom if anybody wants it.
Bogdan28 said:
I have the stock MM rom if anybody wants it.
Click to expand...
Click to collapse
I'm very interested, did you get it from a TWRP backup or which method did you used?
Could you upload it?
Thanks in advance
ciclolars said:
I'm very interested, did you get it from a TWRP backup or which method did you used?
Could you upload it?
Thanks in advance
Click to expand...
Click to collapse
The roms are from murigny64, he made them. He has a thread here which I checked earlier. If you want the version without root the link is still good, only the rooted version was removed.
Bogdan28 said:
The roms are from murigny64, he made them. He has a thread here which I checked earlier. If you want the version without root the link is still good, only the rooted version was removed.
Click to expand...
Click to collapse
Thanks for the quick reply, i did a search and found the tread https://forum.xda-developers.com/idol-3/development/6045y-mm-6-0-1-firmware-european-idol3-t3435577 However, i have a more recient MM Stock ROMs with many fixes (in the version of this URL 2016/08/10 the MM ROMs has a bug that unables the phone to record call, am i wrong?).
I'm not sure what to do and even can´t update from the latest MM from a couple of days ago, https://forum.xda-developers.com/idol-3/help/ota-android-update-malware-t3736229 As Mobile Upgrade Q says that my 6045Y has the latest software, may be an update to only 6045I model?
ciclolars said:
Thanks for the quick reply, i did a search and found the tread https://forum.xda-developers.com/idol-3/development/6045y-mm-6-0-1-firmware-european-idol3-t3435577 However, i have a more recient MM Stock ROMs with many fixes (in the version of this URL 2016/08/10 the MM ROMs has a bug that unables the phone to record call, am i wrong?).
I'm not sure what to do and even can´t update from the latest MM from a couple of days ago, https://forum.xda-developers.com/idol-3/help/ota-android-update-malware-t3736229 As Mobile Upgrade Q says that my 6045Y has the latest software, may be an update to only 6045I model?
Click to expand...
Click to collapse
I don't know about the record call thing, I don't use it.
As for the second part I'm not sure I understand. You want the latest OTA update or you already have it
Bogdan28 said:
I don't know about the record call thing, I don't use it.
As for the second part I'm not sure I understand. You want the latest OTA update or you already have it
Click to expand...
Click to collapse
Sorry, i didn't explain myself properly. I mean, I have already the latest MM stock ROM dated from january of 2017, my device is a 6045Y. However, a few days ago there has been released an update, but my guess is that only for 6045I devices, so i don't have it and can´t reflash my Idol 3 with the same ROM i currently have.
PS:
I tried to flash via TWRP this zip https://forum.xda-developers.com/idol-3/development/6045y-mm-6-0-1-firmware-european-idol3-t3435577 and then use the Mobile Upgrade Q to get the latest MM stock, but Mobile Upgrade Q keeps saying "you have already the latest update" which this statement is not true after flashing this zip. Finally, I restored my TWRP backup so i'm in the same state as i began this morning, i'm tired of this policy of Alcatel that there is no official zip from stock firmwares, the only way is using an online tool thar refuses to reflash the same firmware.
I am from india, using 6045k, lost duel sim support due to flashing of marionette's Rom. Still trying to get duel sim back, tried eluga firmware also, but unfortunately i didn't get any error at 45%. Now i am using flyos 2.0, its working like charm. But only one sim is there, i tried several software upgrader versions, but server is not connecting, its always stuck at 20%.
Its been a year that i am trying to get to stock rom. I have done search in several threads and contacted some senior members but it didn't help,
Pls help me, how can i get back to stock rom and get duel sim Support back??
r_ramalho said:
Hi guys,
Tried using Mobile Upgrade Q 5..0.0 and it would not download the software , always stuck at 20/100 .
Tried Mobile Upgrade Q 5.1.8 and it works ! Download was super fast , less then 5 minutes and installed fine.
Just choose 6045 from the list .
Mobile Upgrade Q 5.1.8 download:
https://mega.nz/#!3N8SmaTC!Z4of6DL58tnKzJzYXCSO_hZ0UOMql2H13ZkATwvy8G8
Click to expand...
Click to collapse
Thank god, today I got my phone to stock rom, by using q5.1.8.
Actually, yesterday only i heard about q.5.1.8, its been a year that i was trying to do this. Appart from q5.1.8, i connected VPN to U. S. Now everything is fine.
I dont know which one helped me, that the q5.1.8 or the VPN. :laugh:
Thanks to all.
r_ramalho said:
Hi guys,
Tried using Mobile Upgrade Q 5..0.0 and it would not download the software , always stuck at 20/100 .
Tried Mobile Upgrade Q 5.1.8 and it works ! Download was super fast , less then 5 minutes and installed fine.
Just choose 6045 from the list .
Mobile Upgrade Q 5.1.8 download:
https://mega.nz/#!3N8SmaTC!Z4of6DL58tnKzJzYXCSO_hZ0UOMql2H13ZkATwvy8G8
Click to expand...
Click to collapse
Thanks! This helped fix a bricked phone.
i am looking for alcatel idol 3 4.7 stock rom. Build number 6039y
can anyone help me with it?
https://forum.xda-developers.com/idol-3/general/guide-restore-idol-3-to-factory-rom-t3769739 this may be what anyone is looking for.

Play services can't be updated after reset phone

I am using the Hong Kong version unlocked M9+. After reset, I find I can't update the Play Services which causes problem for me to update any critical google apps.
Android version is 5.0.2
Sense version is 7.0
Software Number is 1.84.708.10
I am wondering if I need to reflash from stock rom or is there any other way to get this problem sorted?
Thanks.
I am using the Hong Kong version of HTC One ME Dual SIM, which has the same issue after resetting my phone. Luckily I have two of them so that I can check the latest version of Google Play Service and Google Play Store and download from apkmirror to update it manually. Sorry I am a new registered user so I cannot post the full link from APKMirror for your reference.
This is the version of Google Play Service I used to upgrade my phone after reset:
14-3-66-020408-213742215
This is for Google Play Store, seems it is required to update it after upgrading to Google Play Service. Otherwise the phone is not responding to any Play Store requests in my case.
12-3-19-all-0-pr-218276083
Of course you need to enable Installation of APK from unknown source in your security settings. I am not sure if the same method can apply to your case. I hope this will give you more insights in resolving your issue.
xiaohan said:
I am using the Hong Kong version unlocked M9+. After reset, I find I can't update the Play Services which causes problem for me to update any critical google apps.
Android version is 5.0.2
Sense version is 7.0
Software Number is 1.84.708.10
I am wondering if I need to reflash from stock rom or is there any other way to get this problem sorted?
Thanks.
Click to expand...
Click to collapse
tongdonaldcc said:
I am using the Hong Kong version of HTC One ME Dual SIM, which has the same issue after resetting my phone. Luckily I have two of them so that I can check the latest version of Google Play Service and Google Play Store and download from apkmirror to update it manually. Sorry I am a new registered user so I cannot post the full link from APKMirror for your reference.
This is the version of Google Play Service I used to upgrade my phone after reset:
14-3-66-020408-213742215
This is for Google Play Store, seems it is required to update it after upgrading to Google Play Service. Otherwise the phone is not responding to any Play Store requests in my case.
12-3-19-all-0-pr-218276083
Of course you need to enable Installation of APK from unknown source in your security settings. I am not sure if the same method can apply to your case. I hope this will give you more insights in resolving your issue.
Click to expand...
Click to collapse
Thank you.
I tried with manual update Play Service, it fails. That's why I am thinking to refresh the ROM with stock one.
But not sure where to download the official ROM.
I am sorry to hear that you are not able to update manually. I also think that the built-in ROM of my phone is buggy, but couldn't find any custom ROM to try.
tongdonaldcc said:
I am sorry to hear that you are not able to update manually. I also think that the built-in ROM of my phone is buggy, but couldn't find any custom ROM to try.
Click to expand...
Click to collapse
Anywhere I can find the stock ROM for my HTC bought in HK?
I remember it updated Android version once to 5.0.2. If I can find the original 4.4 version ROM I guess it would still work.
xiaohan said:
Anywhere I can find the stock ROM for my HTC bought in HK?
I remember it updated Android version once to 5.0.2. If I can find the original 4.4 version ROM I guess it would still work.
Click to expand...
Click to collapse
No custom rom so far... I also try to find in some chinese sites but no hope... This is really sad that no one has made any custom rom for this Mediatek device... What si the problem there..I am asking myself.. My old HTC one m7 has plenty custom roms...
Maybe the problem is that there is no CM version for this device.. Google is the problem with no buying this version of the flagship..
I only need the stock factory ROM, not custom ones.
xiaohan said:
I only need the stock factory ROM, not custom ones.
Click to expand...
Click to collapse
Which stock factory ROM did you want ? KK version ?
Peacemaker69 said:
Which stock factory ROM did you want ? KK version ?
Click to expand...
Click to collapse
Just whatever the ROM they put on my HK version M9+ from factory. What's KK version?
xiaohan said:
Just whatever the ROM they put on my HK version M9+ from factory. What's KK version?
Click to expand...
Click to collapse
Found a fix for the play services, need to download the play store service apk for version v12.3.30, install then it should be fine for the store part.

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