Carrier unlock not working SPECTRUM - Samsung Galaxy S10+ Questions & Answers

Upgraded to S22 Ultra on Att and gave my daughter my s10+ that was on spectrum. Spectrum codes will not unlock. They said they provided 2 codes they will not give another and put the ball into Samsung Court. Samsung said after many phone calls, send in for repair estimate over $100.
Is there a way I can just flash a new radio or a whole new ROM to get this unlocked without sending back to samsung?

Related

Carrier unlock w/o tmobile

i am not a tmobile customer (rogers), and i don't have a credit card (well i do but i'm also FLAT BROKE) is there anyway i can unlock my htc dream?
+ how do you even go about unlocking the phone once you have the "code"
please answers are appreciated i am quite desperate i leave in a week (to europe) and have no money to buy a cell phone there
Unfortunately eBay is your only friend
The cheapest (and fastest) method I have seen is eBay. There are no other ways to unlock your phone. If you have a t-mobile phone on the rogers network, shouldn't your phone already be unlocked? If it is a G1 and not a Dream, that is.
Most people either unlock through the vendor in this case t mobile, or alternate sites offering unlocking services generally between 10-35 bucks. Most sites I've seen are around 25
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
and the second part of your question, "how do you even go about unlocking the phone once you have the "code""
you put a different carriers sim card in your phone and it will ask for the code.
just an update here i contacted rogers and they pretty much refused to give me the code, even if i paid them. found a trusted/guaranteed seller on ebay plan on trying that on thurs, will update with details
I tried to talk to Rogers about it too, right after the e911 debacle, but even in the time of need, the would not budge. The CSR tried to say that putting another SIM in my phone would work, LOL.
Where are you going in Europe? I can recommend a good provider for England and/or Italy
lisbon then porto form 1month then paris for another how did u get your phone unlocked?
When I was in Europe I already had an unlocked phone with my, an i-Mate. With my Dream, the second I put a foreign SIM in it and turned it on it asked for an unlock code, which I bought from eBay.
I have not been to Portugal, I almost went last January, they had a last minute sale for 8 nights Hotel+Flight+Rental car for $550 including taxes. I had to work though.

Got my unlock code from AT&T!!!

I just thought I would let everyone know that after fighting with both Dell and AT&T after my new US Streak was delivered, out of the blue I was sent my unlock code via email today.
I am a current AT&T subscriber, and I purchased my Streak off-contract and paid the full price for it, so that may or may not have anything to do with it, and your mileage may of course vary, but here is my saga:
This started almost 2 weeks ago. I first called Dell, they told me AT&T had to issue it. I then called AT&T. First line support told me there was a "10 month marketing exclusive" and I was basically out of luck. I pressed on and asked for her supervisor. This guy was really rude, wanted to argue with me, etc. So, I pressed on and asked for his supervisor. I think they call it a "floor supervisor"?
So in speaking with "3rd level" at AT&T, this guy was actually very nice, listened to me, fully understood my request, and was willing to create a case. I think that was the key. When he created the case, he was very clear in telling me this was not a guarantee they would issue me a code. He took all the info, including the IMEI number, and added in the case that I would have to provide proof of purchase showing that I paid full price and was not under a contract. I agreed. He told me that the resolution date would be 8/30.
8/30 came and went, and I called AT&T back on 9/2. The person I spoke with agreed that it was past the date and said the initial response that came back was that they were waiting on a code from the manufacturer (if you can believe that!). So I asked what the next step was and I was told that they would update the case that I called back and would re-escalate the request.
I had just made a note to call back in about a week, but very much to my surprise an email this afternoon arrived from "LBK Tech Escalations" with my IMEI # and a corresponding unlock code!
I am no longer a current T-Mobile subscriber, but I do keep an old SIM for instances such as this. I inserted the code, and just as expected, it unlocked!
I hope this is helpful to everyone. If you are a current AT&T subscriber, keep the pressure on them! I think the key is not taking no for an answer and insisting that a case get created.
Are you sure?
I've been with att for more than 3 years and tried to get the code for almost 2 weeks and talked with supervises and told them about even your case and they said we don't have the codes from Dell yet.
and they cant make any claims or emails..
Trying Too...
Thanks to the OP for this... I'm trying to do the same thing. I have 5 lines (3 in-contract) and; for now, I am working with a local store manager who is going to bat for me. If he gets stonewalled I will break out this thread.
Am I sure?
I will provide anything I can to prove this is legit if someone doesn't believe me.
I wish my T-Mobile SIM was still active, and I would show it. I should have shot a video of the process of entering the code while I was doing it, but I was so excited that I had the code I didn't take the time.
The email came from: [email protected]
And I would gladly post a screenshot of the email but it has personal info like my account number and such. The unlock code I was provided was 8 digits long.
Good luck to anyone else who needs it.
-Rob
eh? t-mobile USA isnt supported on US streaks.....??
Well I guess it depends on what you mean by supported. Is it 3G on T-Mobile here in the States? No. But if you travel internationally like I do, having a truly unlocked streak without the requirement to deal with that RebelSim nonsense is crucial for me.
Can you blur out the personal stuff and send an image of the e-mail? Thanks.
Sent from my Dell Streak using XDA App
thats good to hear.
I travel overseas frequently and always get my devices unlocked from ATT (miss the old nokia days where you could just download a program to unlock your device).
Before i got my Streak i had to do a warranty exchange for my Tilt2 and first day i got it and asked for the unlock code. Usually they just ask for the IMEI number and give me the code on the spot (been doing this for many devices for the past 5 years with ATT). well for my warranty exchanged tilt2 there was a problem and it wasn't getting the unlock code. So the rep said she had to open a case and took my email. Just the other day i got an email from the same address LBK Tech Escalations <[email protected]> with the unlock code. took about 2 weeks and i already sold the device but i forwarded the email to the guy i sold it to.
So i guess when people call in they should request to open a case and maybe then they'll get the unlock code?
Also i'd recommend people not to state that they are going to another carrier, just state that you travel overseas for business and they'll offer you an international package and just tell them your used to using local sim cards (as many countries sell prepaid cards at the supermarket) and that your staying with ATT.
just called in to request my unlock code from at&t. They send they were gonna open a case and rewuest it for me since they dont have it in their system yet. they told me the 20th to be the latest I would get the code but code be sooner. crossing my fingers. I told them I would be travelling internationally and since they wouldn't unlock my iphone I need another phone to use abroad. Will update once I get my code and with a video hopefully....
Just an update, I received an email from the Sim unlock team last friday and requested a proof of purchase (invoice/receipt). faxed it to them last monday and got a text from at&t that they received the invoice. Hopefully I get the unlock code anything now.......
9/28:
Got an email from at&t unlock team:
Device unlock code for mobile 847 ***-**** CM20100914_127*****
AT&T Valued Customer:
We recently received your request for the unlock code on the following device:
IMEI: 011954**********
Make: DELL
Model: STREAK
Case#: CM20100914_127*****
Due to the age or the brand of your device, the unlock code is no longer available in the AT&T database. Device unlock codes are programmed into the device at the time of manufacture. If the unlock code is not in our database, AT&T must contact the manufacturer of the device to obtain the unlock code.
Accordingly, we have attempted to contact the original manufacturer of your device to obtain the unlock code on your behalf. Unfortunately, our efforts in obtaining the unlock code from the manufacturer were not successful. We apologize for the inconvenience this may have caused.
For information about upgrading to a new AT&T device please go to att.com/wireless or call Customer Care at 1-800-331-0500 or 001-916-843-4685 if outside of the U.S.
Thank you for contacting AT&T Mobility. We appreciate your business.
BOTTOM LINE: Called Dell for an RMA and returned my streak. I have no use of it if they wont unlock it.
Goodluck people~!
Got My Unlock Code
Just an FYI,
I called AT&T today and went straight to Tech Support and they gave me my unlock code on the spot for two Streaks. One on contract and one I bought off of ebay. I guess the guy didn't know she was supposed to hassle me!
bdh
bhutch said:
Just an FYI,
I called AT&T today and went straight to Tech Support and they gave me my unlock code on the spot for two Streaks. One on contract and one I bought off of ebay. I guess the guy didn't know she was supposed to hassle me!
bdh
Click to expand...
Click to collapse
If you are an AT&T customer with an account in good standing for at least 3 months, it's pretty easy to get the unlock code for any device, except the iPhone. Just call 611 and ask for it. I called last week and got the unlock code for my Tilt 2 before selling it, and got the unlock code for my Streak at the same time. If they ask why, just say you're traveling overseas and want to use a local SIM card.

Unlocking T-Mobile locked phones, bought directly from Samsung

Hello,
I recently saw the (samsung.com) Buy One Get One (/us/mobile/phones/t-mobile-free-galaxy-s8-promotion) deal on the Samsung S8. I am really interested. The deal applies on buying the T-Mobile variants directly from samsung.com. (Not through T-Mobile)
However, I am from India, and am currently travelling to the US. I would like to buy both the phones and get them unlocked later so that I can use them back in India. I do not mind buying/activating a new T-Mobile line on one of the phones as long as I can SIM unlock the phone later for use with other SIMs. From what I read, T-Mobile does not have these phones registered in their database and it is difficult to get them to unlock the phone for me. What usually ends up happening is that Samsung people redirect to T-Mobile, who in turn redirect back to Samsung. Has anybody had any success?
Here are a couple of reddit threads dealing with the same matter (can't post links yet, sorry) :
/r/tmobile/comments/68w6ow/samsungcom_tmobile_s8_sim_unlock/
/r/tmobile/comments/6crs6v/unlocking_samsung_galaxy_purchased_from_samsungcom/
/r/GalaxyS8/comments/67a942/how_to_get_sim_unlock_code_for_phones_purchased/
Please let me know if this is possible, and how it can be done.
I have T-mo phone bought and paid in full direct from Samsung and I can confirm this nonsense, which should be totally illegal: T-mo has no record of my phone's IMEI and Samsung can't unlock the phone without T-mo. You could try paid services, but I have no idea how well and if they even work. You could also wait for root and probably unlock then, but it's risky. So far I have not been able to resolve this issue.
pete4k said:
I have T-mo phone bought and paid in full direct from Samsung and I can confirm this nonsense, which should be totally illegal: T-mo has no record of my phone's IMEI and Samsung can't unlock the phone without T-mo. You could try paid services, but I have no idea how well and if they even work. You could also wait for root and probably unlock then, but it's risky. So far I have not been able to resolve this issue.
Click to expand...
Click to collapse
That's sad to hear. I would have loved to get the phone using this offer. From what I gathered from the reddit threads, you basically have to grind down on customer support (either Samsung or T-Mobile) to get it unlocked from their side.

Galaxy S7 Free Unlock Code Through Samsung Canada Chat

How to unlock Galaxy S7 for Free Credits to: RedFlagDeals
Go to Samsung Canada website > Contact Us http://www.samsung.com/ca/info/contactus.html
Start Live Chat
Tell the rep that you would like to unlock your Galaxy S7
Rep will ask a few questions including your IMEI number and the carrier your S7 (only mention carrier if they ask) is currently locked to.
Within a few days, you will receive an email from Samsung with the unlock code.
Done!
Important Details
Note your Phone Model Number & IMEI before going in chat
Prepare the address of your Samsung Experience Store
Mention you got the phone on Samsung Experience Store or Costo in full
DO NOT mention you are in contract with a carrier.
Example message: (It worked for me)
I bought this phone Samsung S7 G930W8 from Samsung Experience Store at [insert address here, google location near you] few months ago. I'm flying in few days and I want to use my phone abroad while on Vacation. I just want to unlock this phone, that way I can use it for my travel. My IMEI is [insert IMEI here].
There are online during Canada - Pacific Time
Can confirm that this works. I've done it few months ago and again few days for a different phone.
My fiance traveled to Europe and her phone wasn't working with a local sim. She didn't know and input a few wrong codes, I think she tried twice so there was one attempt left. I attempted to contact Samsung and I gave them the Imei and told them it's from Costco.
The agent provided me with the code and my finance tried it once but it didn't work and now it says it requires a master code instead of a network code. The phone still works but network doesn't.
The Samsung agent said he will get me the master code but it'll take 3-5 days. Does anyone know how I can get this faster? I don't want her to be without a phone for that long.
This works perfectly! I've successfully unlocked 2 phones using this method.
Many thanks!
Would this work if my S7 is on AT&T? Wouldn't the Samsung Canada chat people say that they can't help US folks? I can't pretend that the phone is on a Canadian network as the model is GM-930A, correct?
agaurav said:
Would this work if my S7 is on AT&T? Wouldn't the Samsung Canada chat people say that they can't help US folks? I can't pretend that the phone is on a Canadian network as the model is GM-930A, correct?
Click to expand...
Click to collapse
The Samsung rep world know right away that it's a USA phone when they enter the IMEI into their system.
You could try it since it's free to chat with them.
audit13 said:
The Samsung rep world know right away that it's a USA phone when they enter the IMEI into their system.
You could try it since it's free to chat with them.
Click to expand...
Click to collapse
I tried just now and they said they help only with Canadian devices. US support directs me to AT&T who say that the phone is locked to the previous owner. I bought it on Craigslist knowing it was locked. I used on AT&T but now want to switch away from AT&T so was trying to unlock. Guess I am stuck for now. Thanks.
agaurav said:
I tried just now and they said they help only with Canadian devices. US support directs me to AT&T who say that the phone is locked to the previous owner. I bought it on Craigslist knowing it was locked. I used on AT&T but now want to switch away from AT&T so was trying to unlock. Guess I am stuck for now. Thanks.
Click to expand...
Click to collapse
Maybe you can buy an unlock code from eBay?
https://www.ebay.ca/itm/AT-T-ATT-UN...755573?hash=item4b071af9b5:g:Dx4AAOSwzQFZ70Y0
Thanks. I bought it for $0.99. Not sure if that would work as most charge $25. I have a feeling that this seller will just try to use the AT&T unlock service and get the code and forward that. I know AT&T will not unlock my phone so not hopeful but no worries on losing a buck.
Or you can just call your provider and get it unlocked on the spot. It's no longer legal in Canada for carriers to charge you for this
homeslixe said:
Or you can just call your provider and get it unlocked on the spot. It's no longer legal in Canada for carriers to charge you for this
Click to expand...
Click to collapse
There-in lies the issue. I didn't buy/lease it from AT&T directly. I bought it for $300 off Craiglist a year back and now want to use on T-mobile. However, when I called AT&T they said that the phone is still on someone's account and so they can't unlock it. I have no way of communicating with the seller as that was a Craigslist email address and I have no info and AT&T will not tell me the name/address of the seller (obviously and correctly so).
Did not work for me. They said that my IMEI is not in their system. Well, I didn't buy it there actually, but that was not explicitly stated as a prerequisite in this thread.

Unlock Sprint Version

Hi,
So a friend of mine is bringing the Essential Phone to India from the USA. It is a Sprint model. Can anyone help me and tell me how can I go about unlocking the device so that I can use it with Indian carriers?
zaydenQ said:
Hi,
So a friend of mine is bringing the Essential Phone to India from the USA. It is a Sprint model. Can anyone help me and tell me how can I go about unlocking the device so that I can use it with Indian carriers?
Click to expand...
Click to collapse
Have your friend from the USA stay on a sprint account for 50 days then he can call them to unlock it for international as long as it's paid in full.
Unlock sprint
Hey. Can somebody help me with the unlock my essential phone pH 1
I had to send mine back. They have two types of UICC unlocks. One of them in for carriers inside the USA only and the other is for international carriers. The problem is that the international unlock is temporary. Even if the phone is paid in full their systems are relocking lots of phones when used on international carriers using the essential on USA carriers seems to be fine. Mine was paid in full with sprint and was unlocked for 1 month when I called Sprint they said that the international UUIC unlock is temporary so I needed to request it again. I decided to return the phone and once I got the refund and I purchased one directly from essential and my problems were solved.
Sprint is a CDMA network, so you need to check a few things before actually using the phone outside Sprint network.
CDMA networks use network-based white lists to verify their subscribers. That means you can only switch CDMA phones with your carrier’s permission. Details: https://www.unlockunit.com/blog/cdma-networks/
However, you might be able to use your phone with a local Indian GSM network. You must make sure that your phone has also GSM capabilities. you can check this on https://www.gsmarena.com/
And you can check your network's bands here: https://www.frequencycheck.com/
Jahdiel2011 said:
I had to send mine back. They have two types of UICC unlocks. One of them in for carriers inside the USA only and the other is for international carriers. The problem is that the international unlock is temporary. Even if the phone is paid in full their systems are relocking lots of phones when used on international carriers using the essential on USA carriers seems to be fine. Mine was paid in full with sprint and was unlocked for 1 month when I called Sprint they said that the international UUIC unlock is temporary so I needed to request it again. I decided to return the phone and once I got the refund and I purchased one directly from essential and my problems were solved.
Click to expand...
Click to collapse
Was your phone unlocked after 50 days with Sprint? I'm only keeping Sprint for 50 days to get them to do the international unlock. After that I will cancel. My phone was automatically unlocked for US sims after I paid off the lease and I'm using it with a T-mobile sim now. I noticed that the UICC menu is gone with my T-mobile sim in the phone. Do you know if the phone can be relocked for international sims even if it doesn't have a Sprint sim in the phone?
DrvLikHell said:
Was your phone unlocked after 50 days with Sprint? I'm only keeping Sprint for 50 days to get them to do the international unlock. After that I will cancel. My phone was automatically unlocked for US sims after I paid off the lease and I'm using it with a T-mobile sim now. I noticed that the UICC menu is gone with my T-mobile sim in the phone. Do you know if the phone can be relocked for international sims even if it doesn't have a Sprint sim in the phone?
Click to expand...
Click to collapse
Mine was paid in full and was unlocked both domestically and internationally. I was not 50 days with Sprint. Since I had to travel abroad I asked for the International unlock which they granted as I had already paid for the phone. I started using the phone in South America and around one month later I got the Invalid SimCard message. When I called they said that the UUIC international unlock is temporary so I need to call Sprint and request it again. The domestic unlock is permanent not the same for the international (It made no sense) I called again yesterday to get info on their policies again and now I got different info the phone was supposedly unlocked according to their systems.
Besides this I've got info from trusted sources saying that even devices purchased Unlocked from essential are being locked by sprint when inserting sprint sim cards so stay away from those sim cards.
unlocked then relocked
My phone was unlocked by Sprint shortly after I paid it off, about two days after I received it. I was able to insert a Vietnamese SIM card and download all the Essential security updates.
Then somehow it got relocked. called Sprint to asked them to unlock it internationally, as I actually do travel internationally for work quite a bit. They responded with an email refusing to unlock it until it had been on the network for 50 days.
I have had the last three phones on Sprint unlocked internationally with less trouble than this one.
I guess I'll try again when the 50 days are up.
Jahdiel2011 said:
Mine was paid in full and was unlocked both domestically and internationally. I was not 50 days with Sprint. Since I had to travel abroad I asked for the International unlock which they granted as I had already paid for the phone. I started using the phone in South America and around one month later I got the Invalid SimCard message. When I called they said that the UUIC international unlock is temporary so I need to call Sprint and request it again. The domestic unlock is permanent not the same for the international (It made no sense) I called again yesterday to get info on their policies again and now I got different info the phone was supposedly unlocked according to their systems.
Besides this I've got info from trusted sources saying that even devices purchased Unlocked from essential are being locked by sprint when inserting sprint sim cards so stay away from those sim cards.
Click to expand...
Click to collapse
Thanks for that information. When you were in South America and got the invalid sim card message, were you on a non-US sim? Did you put the Sprint sim back in at any time before you got that message? I'm trying to figure out if they can relock the device without the Sprint sim card in it, because if so I'm not keeping this phone. I requested the international unlock on my phone as well, but they told me I had to wait until the phone was active for 50 days. They wouldn't budge on that at all. Maybe the 50 day policy is why yours got relocked?
huzordaddy said:
My phone was unlocked by Sprint shortly after I paid it off, about two days after I received it. I was able to insert a Vietnamese SIM card and download all the Essential security updates.
Then somehow it got relocked. called Sprint to asked them to unlock it internationally, as I actually do travel internationally for work quite a bit. They responded with an email refusing to unlock it until it had been on the network for 50 days.
I have had the last three phones on Sprint unlocked internationally with less trouble than this one.
I guess I'll try again when the 50 days are up.
Click to expand...
Click to collapse
My phone was unlocked for domestic sims 48 hours after the lease was closed. US sims work in it now, but I put a European sim in it and it asked for an unlock code. Did your phone get relocked while it had the Vietnamese sim in it, or were you swapping between that and the Sprint sim?
Once my 50 days are up and I cancel Sprint, I really don't want to have a phone that can be randomly locked by a company that I no longer have any business with. If that's the case I'm going to get rid of this phone and go with another brand.
DrvLikHell said:
Thanks for that information. When you were in South America and got the invalid sim card message, were you on a non-US sim? Did you put the Sprint sim back in at any time before you got that message? I'm trying to figure out if they can relock the device without the Sprint sim card in it, because if so I'm not keeping this phone. I requested the international unlock on my phone as well, but they told me I had to wait until the phone was active for 50 days. They wouldn't budge on that at all. Maybe the 50 day policy is why yours got relocked?
My phone was unlocked for domestic sims 48 hours after the lease was closed. US sims work in it now, but I put a European sim in it and it asked for an unlock code. Did your phone get relocked while it had the Vietnamese sim in it, or were you swapping between that and the Sprint sim?
Once my 50 days are up and I cancel Sprint, I really don't want to have a phone that can be randomly locked by a company that I no longer have any business with. If that's the case I'm going to get rid of this phone and go with another brand.
Click to expand...
Click to collapse
I did not even bring the Sprint Sim on my trip so I'd say Yes. They can relock it even with other sim card. I was using non US sims the whole time. I'm not sure if the issue is the 50 days policy but I did not want to have a phone I paid in full and cannot own as I should.
How can they lock the phone if it's not on their Network? Sounds like some funny business with firmware updates.
Sent from my PH-1 using XDA Labs
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
Edwii said:
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
Click to expand...
Click to collapse
If it's locked to someone elses Sprint account, and it's not sim unlocked so you can't use it on a GSM service, the only option you have is to return it to the eBay seller. If the seller said it was unlocked or otherwise ready to be activated, that was incorrect and you can do an "Item not as described" type of return, stating that it is not able to be used and you'll get your money back. eBay offers very good protection for this sort of thing.
avd said:
How can they lock the phone if it's not on their Network? Sounds like some funny business with firmware updates.
Sent from my PH-1 using XDA Labs
Click to expand...
Click to collapse
I'd like to know the same thing. From what I've learned the sim lock is a single bit somewhere that's nearly impossible to change without an unlock code. And I've never heard of a phone relocking. I don't know how they're doing it with the Essential. The interesting thing is that when you put in a non-sprint sim, the phone will then update to a newer firmware because sprint is behind on theirs, but it can still relock with the newer firmware. Also, with a non-sprint sim the UICC menu disappears, but then it comes back when you put a sprint sim back in. I don't know what its deal is.
Just the fact that it's possible for sprint to relock a phone remotely is enough to steer me away from this phone. I can't be in a situation where I'm relying on my phone for communication in another country and then, oops, sprint decided to relock my phone and now I can't contact anyone. I've been in situations where that could be very dangerous. If I stay with the PH1, I'll sell my sprint phones and get one directly from the company. Otherwise, I'm already looking at other phones.
Edwii said:
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
Click to expand...
Click to collapse
File a claim.
Device different than specified.
So Far the PH-1 is a great option only if you buy it directly from essential and Never EVER put a Sprint Sim Card on it.
Edwii said:
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
Click to expand...
Click to collapse
File a claim with eBay, they'll get your money back!
I have found that a lot of eBay sellers just put "Check IMEI" in their listing, with no other claim to being locked/unlocked, etc. So that it then becomes the buyer's responsibility to throughly check it before they buy. I checked the IMEI on Ting's website and they said it was good to go (vs. a phone that I have with a Bad ESN that they knew about and would understandably not accept - and no this is not a post about Bad ESN so back off wolfdroids!) I didn't bother filing a claim though because it makes an excellent WiFi Smartphone.
Still, I hate Sprint. No nonsense "Account Number and PIN" or we're not going to help you. I wanted to see about paying off the lease myself. Nope! They don't want my money.
atrac88 said:
I have found that a lot of eBay sellers just put "Check IMEI" in their listing, with no other claim to being locked/unlocked, etc. So that it then becomes the buyer's responsibility to throughly check it before they buy. I checked the IMEI on Ting's website and they said it was good to go (vs. a phone that I have with a Bad ESN that they knew about and would understandably not accept - and no this is not a post about Bad ESN so back off wolfdroids!) I didn't bother filing a claim though because it makes an excellent WiFi Smartphone.
Still, I hate Sprint. No nonsense "Account Number and PIN" or we're not going to help you. I wanted to see about paying off the lease myself. Nope! They don't want my money.
Click to expand...
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Find someone that has a Sprint account and see if they can add it on so you can pay it off and use it. It's too good of a phone to be stuck at home being used as a mini-tablet
@Jahdiel2011 About how long did your international sim unlock last before it relocked on you?
30 days or so

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