Hi guys,
i have my nothing phone 1 now for 2 weeks and have a problem with notifications. most of the time i receive my notifications way to late or only when i activate the phone. some times i have to open the app and watch for new messeges like for example in the gmail app.
ive done all possible settings in the options menue like no power saving at sertain apps and ignore dnd mode and deactivate dnd and so on... i hope some one has an answer to my problem.
sorry for my english, i am native german =)
best regards
mjr
maj0r said:
Hi guys,
i have my nothing phone 1 now for 2 weeks and have a problem with notifications. most of the time i receive my notifications way to late or only when i activate the phone. some times i have to open the app and watch for new messeges like for example in the gmail app.
ive done all possible settings in the options menue like no power saving at sertain apps and ignore dnd mode and deactivate dnd and so on... i hope some one has an answer to my problem.
sorry for my english, i am native german =)
best regards
mjr
Click to expand...
Click to collapse
It's a knowed issue for some users.
Be sure that for each apps with notifications wanted (social apps, mail apps with wakelock/sync) you put the apps with the mode "Not restricted" for be sure app in background is not shutdown by system.
Long press on a apps icon > "!" symbol (App Info) > Battery > Unrestricted (instead Optimized)
Be sure also to do not have magisk module (like GMS Doze) or "optimize" apps (like cleaner apps) refresh/wipe cache in background
maj0r said:
Hi guys,
i have my nothing phone 1 now for 2 weeks and have a problem with notifications. most of the time i receive my notifications way to late or only when i activate the phone. some times i have to open the app and watch for new messeges like for example in the gmail app.
ive done all possible settings in the options menue like no power saving at sertain apps and ignore dnd mode and deactivate dnd and so on... i hope some one has an answer to my problem.
sorry for my english, i am native german =)
best regards
mjr
Click to expand...
Click to collapse
All android phones have this issue, been 3 years since a a notification arrived on time.
thank you for the tipp. i already done that settings but it does not help. i cant factory reset my device because of my banking apps and auth apps but i realy want to do that.
Patman86 said:
All android phones have this issue, been 3 years since a a notification arrived on time.
Click to expand...
Click to collapse
yea thats to bad, i have changed so many phones now just because of that problem
maj0r said:
yea thats to bad, i have changed so many phones now just because of that problem
Click to expand...
Click to collapse
It is what happens when people complain about battery life without telling about 200+ apps running, then Google have to have settings you cannot change so people dont complain about an issue that never existed.
Patman86 said:
It is what happens when people complain about battery life without telling about 200+ apps running, then Google have to have settings you cannot change so people dont complain about an issue that never ex
Click to expand...
Click to collapse
So true, it's for this reason i talking about optimized app and other doze apps like greenify or GMS Doze.
If a person have always the same problem from 3 years on all his Android devices, for sure problem come from user... not of all his devices.
Patman86 said:
It is what happens when people complain about battery life without telling about 200+ apps running, then Google have to have settings you cannot change so people dont complain about an issue that never existed.
Click to expand...
Click to collapse
and that is the right way?
i buy android phones to have control over my device else i would buy an apple product and have not an direct control but instant messeges...
maj0r said:
thank you for the tipp. i already done that settings but it does not help. i cant factory reset my device because of my banking apps and auth apps but i realy want to do that.
Click to expand...
Click to collapse
On the last NOS 1.1.6 first time you launch app you have a question "authorized notifications" YES/BLOCK"
Be sure in App Infos to also check Notifications settings.
After that if you factory reset, test during 1 day if the problem is back just with your minimal apps installed, always with unrestricted for social/sync apps.
i have 35 apps installed, not a single crappy optimizer in the background so i dont think that i overload my phone.
i dont think that it is my fault that the notifications dont arrive on time, i think that googles power plan and others like samsungs and oneplus power plans are sh*t!
Pho3nX said:
So true, it's for this reason i talking about optimized app and other doze apps like greenify or GMS Doze.
If a person have always the same problem from 3 years on all his Android devices, for sure problem come from user... not of all his devices.
Click to expand...
Click to collapse
Android 10 was start of the problems with doze from Android.
Welcome to Android, you must be new.
Patman86 said:
Android 10 was start of the problems with doze from Android.
Welcome to Android, you must be new.
Click to expand...
Click to collapse
??? You have not understand my answer.
But if you want, i'm new.
maj0r said:
Hi guys,
i have my nothing phone 1 now for 2 weeks and have a problem with notifications. most of the time i receive my notifications way to late or only when i activate the phone. some times i have to open the app and watch for new messeges like for example in the gmail app.
ive done all possible settings in the options menue like no power saving at sertain apps and ignore dnd mode and deactivate dnd and so on... i hope some one has an answer to my problem.
sorry for my english, i am native german =)
best regards
mjr
Click to expand...
Click to collapse
Did you by any chance restore your apps with data via Swift/Titanium backup? It is the common culprit for late arrival of push messages (Gmail, Whatsapp,..) - fix is quite simple https://forum.xda-developers.com/t/...s-after-titanium-backup-data-restore.4001959/.
Btw. Gmail push messages have lower priority, so they show up only when the phone is not deep sleeping, or during regular scheduled checks when deep sleeping. Chats like Whatsapp are using priority channel, so they are delivered instantly. Priority of push notifications is set by developers, so there is nothing you can do to raise their urgency.
_mysiak_ said:
Did you by any chance restore your apps with data via Swift/Titanium backup? It is the common culprit for late arrival of push messages (Gmail, Whatsapp,..) - fix is quite simple https://forum.xda-developers.com/t/...s-after-titanium-backup-data-restore.4001959/.
Click to expand...
Click to collapse
thank you for the tipp but i dont use such tools.
BUT now i am going to see if i have this file in my system and if so im gonna delete it too.
Pho3nX said:
??? You have not understand my answer.
But if you want, i'm new.
Click to expand...
Click to collapse
"If a person have always the same problem from 3 years on all his Android devices, for sure problem come from user... not of all his devices."
Google introduced new settings you cannot edit without ether root or a custom rom, that means ALL versions from android 10 to Android 13 from Vendors have the same problem with battery savings on apps, you cannot fix this without root or installing a custom OS.
If you did not know this then you are new to android.
Patman86 said:
"If a person have always the same problem from 3 years on all his Android devices, for sure problem come from user... not of all his devices."
Google introduced new settings you cannot edit without ether root or a custom rom, that means ALL versions from android 10 to Android 13 from Vendors have the same problem with battery savings on apps, you cannot fix this without root or installing a custom OS.
If you did not know this then you are new to android.
Click to expand...
Click to collapse
dude, do me a favor plz... help or stay away
you dont help by any means with your posts! if you were a pro you would already helped me with a quallified answer so plz stop calling out the guys whot try to help noobs!
Related
So after being a long time apple user and long time iTunes hater ... I managed to sell my iphone 4 and bought a samsung galaxy S4, did the same for my other half...
Keep in mind, this is a brand new, no-root, default phone.
The issue basically is notifications, for whatsapp ( at the moment since I haven't set up anything else that requires push, besides gmail). The issue is once I turned the screen off, either manually or by itself. whatsapp notifications randomly stop arriving until I turned on the screen, completely close the app and open it again, the same goes for 2 other devices ( 3 in total), this happens with wifi or mobile data
Device #1. new s4,
Device #2 new s4
Device #3 Samsung galaxy young running 4.1.2 JB.
Now, device #3 belongs to a friend of mine who told of these issues a couple of months ago, however I did pay attention as I just figured it was network connection or wifi or whatever be it.
I've googled the hell out of this and it is apparently an android issue:
it's not telco related in my case, because i had NO ISSUES on my iphone 4 nor my best half's 4s.
Anyway, hopefully someone here has been through something similar and been able to fix it? I've searched the forums and there's apparently a widespread issue, but not fix as of 4.2.2?
New to the forum, I originally posted this here
neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/[/url]
emailed whatsapp support
I emailed whatsapp support, got and automated response, i'll post if I get any updates
Jul 08 13:28 (PDT)
Hi,
I just recently switched to a samsung galaxy s4 ( two actually, one for me,
one for GF), before that we used iphone 4 and 4s, never had an issue with
whatsapp notifications until I switched this passed friday. The issue is
once the phone goes into sleep mode, be it mobile data or wifi, I have to
force close the app and open again to receive notifications that I got
hours ago if I don't continously check.
I've googled the hell out of it and found your FAQ, as well as plenty other
sites with the same issue except no solution.
From your FAQ:
1. tried re-installing directly from direct download link (
http://www.whatsapp.com/android/current/WhatsApp.apk) and not from play
store
2. tried rebooting.
3. notifications are set properly
4. google+ is disabled ( hangouts) ( tried enabling it, same result)
5. Wifi is set to always on.
Note this is on stock, brand new phones and apparently it's a wide spread
issue:
http://forum.xda-developers.com/showthread.php?t=2356052
http://forum.xda-developers.com/showthread.php?t=2351753
http://www.neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/
Anyway, emailing you guys, because I've basically given up google searching
and asking in forums.
Click to expand...
Click to collapse
Their automated response was:
Hi,
Thanks for contacting WhatsApp. We are working on answering everyone's question as soon as possible. In the meantime, please look at our FAQ to see if your question is answered there.
FAQ page: http://www.whatsapp.com/faq/
Below are the answers to some commonly asked questions:
1. What are WhatsApp's subscription fees?
http://www.whatsapp.com/faq/en/general/23014681
2. Why can't I connect to WhatsApp?
http://www.whatsapp.com/faq/en/general/21092998
3. Can I recover deleted messages?
http://www.whatsapp.com/faq/en/general/21197296
If you submitted a suggestion, thank you very much for sharing your feedback. Please note that we cannot comment specifically about plans and developments, but we value your feedback and have taken note of your suggestion.
To add any updates to your request, please respond to this email. We are here to help!
Thanks!
WhatsApp Support Team
Interested in translating for us? Please visit http://translate.whatsapp.com
Take a look at our FAQ: http://www.whatsapp.com/faq/
Click to expand...
Click to collapse
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
AMoosa said:
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Sadly, both
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
ilabs said:
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
Click to expand...
Click to collapse
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Draconian Guppy said:
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Click to expand...
Click to collapse
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
ilabs said:
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
Click to expand...
Click to collapse
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Draconian Guppy said:
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Click to expand...
Click to collapse
Which means whatsapp is usually open when you lock the screen, am I correct?
ilabs said:
Which means whatsapp is usually open when you lock the screen, am I correct?
Click to expand...
Click to collapse
Yup
Draconian Guppy said:
Yup
Click to expand...
Click to collapse
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
ilabs said:
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
Click to expand...
Click to collapse
I have tried that as well :/
Currently trying to installing .763, updated from .762, but whatsapp servers are probably getting busted as can't even verify my number.
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
babylordx said:
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
Click to expand...
Click to collapse
Hey mate,
I've probably tried all apps or methods by insanity to try getting this problem fixed. Unfortunately, nothing positive turned out.
Now I'm trying to off my screen when whatsapp is open, however, I still think it's unbelievably stupid to do so even if it works to get push notification. How can I go back to whatsapp whenever i wanna put the phone back in my jeans pocket? It then seems whatsapp would become the new homescreen?!?!?
Anyone got a real solution to this???
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
frrlod said:
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
Click to expand...
Click to collapse
I do disable some system app like weather, finance and stuff like those. To me, what I can confirm is the independence of problem from the signal strength since I've been using the same service provider before upgrading to Jelly Bean and there used to be problem free with the push notification.
This is the result I got last night:
- open whatsapp -> close whatsapp -> homescreen -> screen off = no push
- open whatsapp -> close whatsapp -> free ram -> screen off = no push
- open whatsapp -> screen off = push
Conclusion:
- it is not related to free ram
- it is the problem that the andriod system turn off the app upon screen off (or sleep)
Plus.
I tried installing Push Notification Fixer to introduce "heartbeat" to maintain the connectivity, unfortunately, it DOES NOT work in my case.
Let's keep in view the development. At least we are not alone and hope either Whatsapp or Google can fix this.
Check out this thread:
http://forum.xda-developers.com/showthread.php?t=2357417
It's a thread which guides you how to disable some allegedly useless google services in order to save battery life when idle. It works, but I think it might have been what's caused my whatsapp to go crazy. I even asked in the thread and some others have the same problem.
But if most other people in this thread haven't disabled said google services, that doesn't make any sense.
Mate. Trust me i know this issue exist on all andriod. i googled the hell out of it because i quarrelled with my partner a few times due to delay in replies. its just the way the kernel is written for stock andriod. you can try everything but it wont work. your only solution is to root and install push notification fixer from play store.
Sent from my C6503 using XDA Premium HD app
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
mox123 said:
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
Click to expand...
Click to collapse
That's wrong... It was perfectly fine, instantly receiving whatsapp messages in my phone no matter what. Something I've changed caused it to stop working.
My problem isn't only the notifications, it's the actual whatsapp messages aswell. Something killed the Whatsapp wakelocks, now my whatsapp isn't causing any wakelocks and when the phone is idle it does not check for messages.
A very simple way to solve this problem is by giving priority to the notification that does not receive notification
1 go to setting
2 go to application
3 touch the name of that app to open its setting
4 go to notification
5 turn on the priority
That is all
Do you really think nobody else has already tested this?
themissionimpossible said:
Do you really think nobody else has already tested this?
Click to expand...
Click to collapse
i solved my notification issue by his method plus i have locked the concerned apps in background and now i have not lost any notification
Unfortunately this method works only in some cases, and many people can't solve the notification problem in any known way.
In this forum there are already many threads discussing about this problem, it's useless to open new threads on the same subject every time...
themissionimpossible said:
Unfortunately this method works only in some cases, and many people can't solve the notification problem in any known way.
In this forum there are already many threads discussing about this problem, it's useless to open new threads on the same subject every time...
Click to expand...
Click to collapse
I am sorry if this annoyed you.. I am new to Huawei and it is merely to share my ideas with others... Look to it as a brain storming
themissionimpossible said:
Unfortunately this method works only in some cases, and many people can't solve the notification problem in any known way.
In this forum there are already many threads discussing about this problem, it's useless to open new threads on the same subject every time...
Click to expand...
Click to collapse
alethary said:
I am sorry if this annoyed you.. I am new to Huawei and it is merely to share my ideas with others... Look to it as a brain storming
Click to expand...
Click to collapse
There is one method to solve it though it is not permanent as you have to do it every reboot. But the fix is to disable Android's own Doze.
Enable developer options and USB debugging. Then type this adb command:
adb shell dumpsys deviceidle disable
That will fix your push notifications until next reboot where you have to do it again. This way we can still use Huawei's own "Doze" function.
alethary said:
. I am new to Huawei and it is merely to share my ideas with others...
Click to expand...
Click to collapse
This doesn't mean that you are free not to respect the forum rules as the other members.
Maybe this can help you, look carefully...
https://www.youtube.com/watch?v=JmvCpR45LKA
try it.
dannejanne said:
There is one method to solve it though it is not permanent as you have to do it every reboot. But the fix is to disable Android's own Doze.
Enable developer options and USB debugging. Then type this adb command:
adb shell dumpsys deviceidle disable
That will fix your push notifications until next reboot where you have to do it again. This way we can still use Huawei's own "Doze" function.
Click to expand...
Click to collapse
I can confirm, it works like a charm.
alethary said:
A very simple way to solve this problem is by giving priority to the notification that does not receive notification
1 go to setting
2 go to application
3 touch the name of that app to open its setting
4 go to notification
5 turn on the priority
That is all
Click to expand...
Click to collapse
FAIL
Wi-Fi and data always active in battery settings did the work for me on Simple Google Rom
Gmail native app was the problem before that. It might eat more battery, but I still have about 8 hours sot a day, with Bluetooth on 8 hours too and 2 hours talk time. ?
Guys check my post on 100% working solution for Notifications http://forum.xda-developers.com/mat...ues-huawei-t3345380/post66044102#post66044102
themissionimpossible said:
Do you really think nobody else has already tested this?
Click to expand...
Click to collapse
This is the moment that im down to the flor and :crying::crying:
My friend above think that he descover America....
Sorry my friend but this is one of the very first steps that we all have done (incuded so many others) lets hope that the new L29C432B170 has solve the problem with lockscreen on time notifications...I m running it right now, testing it and i think that YES has solve the problems especialy with stock mal app.
Always friendly.
I.also never had any.problems from day one
I have the eu version and I keep seeing all these threads about notification issues. I haven't had any with WhatsApp, snap chat, Skype or any other app. They come through instantly. Even when in deep sleep. What version is everyone having this issue on?
Sent from my HUAWEI NXT-L29 using Tapatalk
Hello ...
I have the Samsung Galaxy J5 (2016) with Android 6.0.1 from Saturday (NOT rooted ... yet). After a lot of hours searching and setup I have this "problem":
When I press the PowerButton for 2-3 seconds to show the options: Reboot/ShutDown/SafeMode it sounds the Messages notification !! How can I disable this?
Thanks in advance.
I still cannot disable it (without reset the phone)
I wonder if this notification is by default ....???
Thanks
zavag said:
I still cannot disable it (without reset the phone)
I wonder if this notification is by default ....???
Thanks
Click to expand...
Click to collapse
Dunno if you can remove it without root, but you can do it with root. You find system sounds at /system/media/audio/ui. There you should find the sound file regarding power menu, then delete it and reboot and that's it.
@zavag
I try to turn it on to reproduce your problem but In my case, I can not even find out how I can turn it on.
Can you tell me...
How you activated it?
On which build are you?
@Henkate
I think it would be rather embarrassing for Samsung if you can not even personalize a notification tone without major changes to the system.
By the way, even if I do not actually think of TouchWiz. For me it's just ugly and overbloat!
I really don't know how it activated. The phone is new and ... you know ... I was searching a lot of settings in order to setup as I like. I googled it ... I found some infos but it didn't work.
On the other hand I don't want to reset (and most I don't want to root it from now) because I spent a lot of hours to set it up.
bronko3010 said:
@zavag
I try to turn it on to reproduce your problem but In my case, I can not even find out how I can turn it on.
Can you tell me...
How you activated it?
On which build are you?
@Henkate
I think it would be rather embarrassing for Samsung if you can not even personalize a notification tone without major changes to the system.
By the way, even if I do not actually think of TouchWiz. For me it's just ugly and overbloat!
Click to expand...
Click to collapse
Know what you mean! I think if there is really no other way you are at minimum able to backup your settings in almost any app.
Maybe you like to inform about adb based backup solutions like declared here:
https://www.droidwiki.de/wiki/Backup/Ohne_Root
I also found a tool called Ultimate Backup on XDA:
http://forum.xda-developers.com/showthread.php?t=1844032
If you don't have access to a Linux or at least Windoof computer you can maybe search for how to use adb through androids buit in Linux command shell. Don't know if there is a workaround.
But in my opinion it is already poor from Samsung if one must operate such an effort in order to turn off a notification!
zavag said:
I really don't know how it activated. The phone is new and ... you know ... I was searching a lot of settings in order to setup as I like. I googled it ... I found some infos but it didn't work.
On the other hand I don't want to reset (and most I don't want to root it from now) because I spnt a lot of hours to set it up.
Click to expand...
Click to collapse
zavag said:
Hello ...
I have the Samsung Galaxy J5 (2016) with Android 6.0.1 from Saturday (NOT rooted ... yet). After a lot of hours searching and setup I have this "problem":
When I press the PowerButton for 2-3 seconds to show the options: Reboot/ShutDown/SafeMode it sounds the Messages notification !! How can I disable this?
Thanks in advance.
Click to expand...
Click to collapse
It's related to some accesibility services. Try to disable them in settings!
MaDaLiNoSt said:
It's related to some accesibility services. Try to disable them in settings!
Click to expand...
Click to collapse
I found this while searching internet for other phones. But ... I think that is general infos and no specific....I couldn't disable it.
MaDaLiNoSt said:
It's related to some accesibility services. Try to disable them in settings!
Click to expand...
Click to collapse
You are right!
Settings => Accessibility => Vision => Accessibility Shortcut
Was On and I changed it to OFF
Sent from my GT-N5120 using XDA Free mobile app
zavag said:
You are right!
Settings => Accessibility => Vision => Accessibility Shortcut
Was On and I changed it to OFF
Sent from my GT-N5120 using XDA Free mobile app
Click to expand...
Click to collapse
I am happy that I helped you.
Hi guys, I have a big problem with ZTE Axon 7,
I got the chinese version with Google Launcher and I noticed that I'm not getting notifications properly. It's really annoying , for example when I get an email on Gmail I get the pop up and hear the sound, that I got an email, but when I receive a message on Messenger, or on Viber, the phone do nothing, it's like it's in deep sleep or I don't know, somehow Gmail brings me the notifications but messenger and other applications not, even facebook missing to notify me sometimes that I got a post on my wall or someone replied on my comment.
Everytime I have to reopen the apps every one of them to get notifications, and I noticed that about 1 hour later ZTE somehow close them automatically, in the MI Assistant I set Viber and Messenger to auto-run, but still nothing, what should I do? I don't get notifications. I tried to turn off every Power Saving setting, everything that related to power saving is turned off, I even disallowed the deep sleep for these applications but still nothing, factory and cache reset and still nothing.
Zoriak22 said:
Hi guys, I have a big problem with ZTE Axon 7,
I got the chinese version with Google Launcher and I noticed that I'm not getting notifications properly. It's really annoying , for example when I get an email on Gmail I get the pop up and hear the sound, that I got an email, but when I receive a message on Messenger, or on Viber, the phone do nothing, it's like it's in deep sleep or I don't know, somehow Gmail brings me the notifications but messenger and other applications not, even facebook missing to notify me sometimes that I got a post on my wall or someone replied on my comment.
Everytime I have to reopen the apps every one of them to get notifications, and I noticed that about 1 hour later ZTE somehow close them automatically, in the MI Assistant I set Viber and Messenger to auto-run, but still nothing, what should I do? I don't get notifications. I tried to turn off every Power Saving setting, everything that related to power saving is turned off, I even disallowed the deep sleep for these applications but still nothing, factory and cache reset and still nothing.
Click to expand...
Click to collapse
I have the US version but I ran into this too with my MagicJack app .. You can try ... though not sure if it will help ... it seemed to help on my MJ app ... going to the recent apps list and find the app that is closing and click the little lock icon in the upper right corner.
I did this because when I cleared the list it would close MJ app and not restart like it would do on my old Samsung Galaxy S3 ... After doing that .. I noticed that it kept running when I left the phone set for a while .. it would still shut down every so often but the app itself has never been real stable so that may be the app itself crashing or something.
So if you "Lock" the apps in the recent apps section ... it may keep them running even if the phone tries to clear out recent apps after it sits for a while.
JohnOrion said:
I have the US version but I ran into this too with my MagicJack app .. You can try ... though not sure if it will help ... it seemed to help on my MJ app ... going to the recent apps list and find the app that is closing and click the little lock icon in the upper right corner.
I did this because when I cleared the list it would close MJ app and not restart like it would do on my old Samsung Galaxy S3 ... After doing that .. I noticed that it kept running when I left the phone set for a while .. it would still shut down every so often but the app itself has never been real stable so that may be the app itself crashing or something.
So if you "Lock" the apps in the recent apps section ... it may keep them running even if the phone tries to clear out recent apps after it sits for a while.
Click to expand...
Click to collapse
Thanks for your answer, but I don't find the place where I can change this setting maybe on the Chinese version the settings are different, can you provide me please a screenshot to show me where to change it? Thanks!
Zoriak22 said:
Thanks for your answer, but I don't find the place where I can change this setting maybe on the Chinese version the settings are different, can you provide me please a screenshot to show me where to change it? Thanks!
Click to expand...
Click to collapse
lol .. i may have the terminology wrong... but here is a screen shot for you. With that lock enabled even if I click "clear all" and everything disappears from the recent apps list .. MJ .. and as you see I also have Pushbullet locked .. they will continue to run and if I select the recent apps list again .. they will be in there again .. they don't actually get closed .. As I say .. this may keep them from being closed if the Axon 7 closes old recent apps when your phone is inactive for a period of time... but this is only a theory and it may not work .. it may just be that I got lucky and the programs I use keep running for some reason now .. or maybe I just don't notice that they closed and end up opening them again without realizing it.
JohnOrion said:
lol .. i may have the terminology wrong... but here is a screen shot for you. With that lock enabled even if I click "clear all" and everything disappears from the recent apps list .. MJ .. and as you see I also have Pushbullet locked .. they will continue to run and if I select the recent apps list again .. they will be in there again .. they don't actually get closed .. As I say .. this may keep them from being closed if the Axon 7 closes old recent apps when your phone is inactive for a period of time... but this is only a theory and it may not work .. it may just be that I got lucky and the programs I use keep running for some reason now .. or maybe I just don't notice that they closed and end up opening them again without realizing it.
Click to expand...
Click to collapse
I tried out the idea that you gave me, no results at all, something is not good in ZTE software, or it's my phone, hope someone can give me a feedback why is this happening with my phone. ZTE A2017. It's really annoying, I have a phone for 400$ and it's not giving me notifications at all, how am I supposed to enjoy being online if I have to check everything everytime manually.
Zoriak22 said:
I tried out the idea that you gave me, no results at all, something is not good in ZTE software, or it's my phone, hope someone can give me a feedback why is this happening with my phone. ZTE A2017. It's really annoying, I have a phone for 400$ and it's not giving me notifications at all, how am I supposed to enjoy being online if I have to check everything everytime manually.
Click to expand...
Click to collapse
Ok here is something else .. may be odd but may be an issue... have you checked to make sure that you have sounds set to your notifications. There is an option for 'none' so just verify that you have a sound associated with your notifications.... another thing you can check is Settings >Sounds and Vibrations > Do not disturb and make sure this is off... or if you use this feature ... it should show an icon at the top .. make sure that icon isn't there .. I have heard of people saying that the do not disturb doesn't turn off like it is supposed to sometimes .. so if you use it .. and its suppose to turn off at say 6am .. make sure its shutting off ...
If that isn't it... let me clarify something... when you say you aren't getting notifications ... are you getting them but just not getting a sound to let you know you are getting them ... or are you not getting notifications as in ... you have to manually go into an app like your email and check manually for new mail because it isn't giving you any notifications that you have mail. ... basically are you just not getting 'notified' of notifications ... or are you not getting the actual notifications themselves from your apps... (nothing shows up in the notification section/lock screen)
JohnOrion said:
Ok here is something else .. may be odd but may be an issue... have you checked to make sure that you have sounds set to your notifications. There is an option for 'none' so just verify that you have a sound associated with your notifications.... another thing you can check is Settings >Sounds and Vibrations > Do not disturb and make sure this is off... or if you use this feature ... it should show an icon at the top .. make sure that icon isn't there .. I have heard of people saying that the do not disturb doesn't turn off like it is supposed to sometimes .. so if you use it .. and its suppose to turn off at say 6am .. make sure its shutting off ...
If that isn't it... let me clarify something... when you say you aren't getting notifications ... are you getting them but just not getting a sound to let you know you are getting them ... or are you not getting notifications as in ... you have to manually go into an app like your email and check manually for new mail because it isn't giving you any notifications that you have mail. ... basically are you just not getting 'notified' of notifications ... or are you not getting the actual notifications themselves from your apps... (nothing shows up in the notification section/lock screen)
Click to expand...
Click to collapse
I think i founded the solution you have to go Options>Power Manager>Power management for apps> and disable every slider for the apps that you want to use and the most important step REBOOT THE DEVICE. I did it today morning this change, and nothing happened, but now I rebooted my device, and it seems to work. I get the notifications immediately when I write a message to myself from another phone, thanks JohnOrion for taking time to help!
You can turn off in the MI Assistant the lockscreen background app close feature in the accelator menu, I think you have to turn that off too.
JohnOrion said:
Ok here is something else .. may be odd but may be an issue... have you checked to make sure that you have sounds set to your notifications. There is an option for 'none' so just verify that you have a sound associated with your notifications.... another thing you can check is Settings >Sounds and Vibrations > Do not disturb and make sure this is off... or if you use this feature ... it should show an icon at the top .. make sure that icon isn't there .. I have heard of people saying that the do not disturb doesn't turn off like it is supposed to sometimes .. so if you use it .. and its suppose to turn off at say 6am .. make sure its shutting off ...
If that isn't it... let me clarify something... when you say you aren't getting notifications ... are you getting them but just not getting a sound to let you know you are getting them ... or are you not getting notifications as in ... you have to manually go into an app like your email and check manually for new mail because it isn't giving you any notifications that you have mail. ... basically are you just not getting 'notified' of notifications ... or are you not getting the actual notifications themselves from your apps... (nothing shows up in the notification section/lock screen)
Click to expand...
Click to collapse
You can also check something else by clicking your volume button and when you see the volume section come on your screen press the little down arrow and make sure that the notification section has volume set on it and isn't muted.
---------- Post added at 09:38 PM ---------- Previous post was at 09:35 PM ----------
Zoriak22 said:
I think i founded the solution you have to go Options>Power Manager>Power management for apps> and disable every slider for the apps that you want to use and the most important step REBOOT THE DEVICE. I did it today morning this change, and nothing happened, but now I rebooted my device, and it seems to work. I get the notifications immediately when I write a message to myself from another phone, thanks JohnOrion for taking time to help!
You can turn off in the MI Assistant the lockscreen background app close feature in the accelator menu, I think you have to turn that off too.
Click to expand...
Click to collapse
ahh .. the bell thing.. yeah i got rid of that as soon as it was possible I don't think that the US version has MI Assistant .. you are the second person that mentioned it and I don't see that anywhere on my phone and I did a google play on it and it said its not compatible with my phone....
glad you were able to work it out
I'm running into this same issue. Just got my phone two days ago and loving it. However, every so often throughout the day it goes into some sort of deep sleep and none of my notifications come through. I've been missing new emails and hangout messages until I unlock the screen and manually refresh.
This is not a case of not hearing notifications, when I open the Gmail app, it doesn't even display the new messages until I manually refresh it.
Seems to be totally random on when this happens. I've tried checking different power settings and such and nothing really seems to make a difference. I don't even see an option to modify the power settings for the Gmail app, it doesn't show on the list of available apps.
Anyone have any luck? If this continues to be a problem, it could be a deal breaker and will force me to return it. What's the point of having a smartphone that doesn't get emails and messages?
zeebone said:
I'm running into this same issue. Just got my phone two days ago and loving it. However, every so often throughout the day it goes into some sort of deep sleep and none of my notifications come through. I've been missing new emails and hangout messages until I unlock the screen and manually refresh.
This is not a case of not hearing notifications, when I open the Gmail app, it doesn't even display the new messages until I manually refresh it.
Seems to be totally random on when this happens. I've tried checking different power settings and such and nothing really seems to make a difference. I don't even see an option to modify the power settings for the Gmail app, it doesn't show on the list of available apps.
Anyone have any luck? If this continues to be a problem, it could be a deal breaker and will force me to return it. What's the point of having a smartphone that doesn't get emails and messages?
Click to expand...
Click to collapse
I wish I could give you an answer .. right now .. I truly feel that ZTE realizes that it has made a mistake with the power and ram management .. I'm sure it has been resolved but because of the way things work .. it will probably not be a 'seen' fixed until the next major update which will include Nougat. This update should be here either this month according to Newegg .. or soon after .. it has been verified by one of the ZTE staff that Nougat is in the testing stages now but not verified that it will be out this month... so I'm hoping it wont be too much longer.
JohnOrion said:
I wish I could give you an answer .. right now .. I truly feel that ZTE realizes that it has made a mistake with the power and ram management .. I'm sure it has been resolved but because of the way things work .. it will probably not be a 'seen' fixed until the next major update which will include Nougat. This update should be here either this month according to Newegg .. or soon after .. it has been verified by one of the ZTE staff that Nougat is in the testing stages now but not verified that it will be out this month... so I'm hoping it wont be too much longer.
Click to expand...
Click to collapse
Makes sense. Besides the issue with sync, I really like the phone. I love the size and feel. Speakers are truly great. I've got until January 31st to return through Amazon. I'll hang on a short bit longer and see what happens.
Only other option would be the One Plus 3t. Not sure I want to give up the front facing speakers though...
zeebone said:
Makes sense. Besides the issue with sync, I really like the phone. I love the size and feel. Speakers are truly great. I've got until January 31st to return through Amazon. I'll hang on a short bit longer and see what happens.
Only other option would be the One Plus 3t. Not sure I want to give up the front facing speakers though...
Click to expand...
Click to collapse
Hopefully you will have the answer before your cut off date it looks promising that you will .. so yeah.. hang in there for a little while longer ... ZTE has been moving fast to get things working .. when you think about it and compare to other manufacturers ... their last update was only about a month or so ago and a very large update is coming very shortly .. that is pretty good in my opinion ... lol but I am coming from an ancient Galaxy S3 so this phone is incredible compared to that even with its strange quarks.
isn't the OP3t also a 1080 screen .. well i guess with this size it doesn't matter but .. lol ... I guess I like the 1440p screen
and yeah I love the speakers on this .. My nephew picked up a V20 because of its sound ... I want to compare it to this .. I bet mine sounds better than his that he paid 2 times the price for ... then again .. that would only be speaker sound .. I'm sure the DAC is actually better in that phone .. I think its like a 64bit one and ours is only 32bit .. but .. never actually followed it .. I love the sound but I'm not so into sound that I know specs of the converters and that stuff I just know the sound that comes out of my phone sounds great and the v20 doesn't have front facing speakers lol ... sorry .. I am a fanboy I guess .. fell in love with this phone .. want to see some of the issues resolved but for me .. I'm lucky .. most of the major ones people complain about don't seem to effect me.
Like not getting notifications .. my email twitch youtube and twitter all come through ... and lol geeky me .. they all get pushed fine to my Pebble watch and my desktop computer without delay .. as far as I have noticed by following the forums .. I get a lot of emails and there is also a counter on the forum that shows notifications and again .. never noticed a significant delay between the two of them and the phone will be sitting inactive for long periods of time .
I am lucky because I don't really communicate like a lot of people do on their phones .. I use it mainly for calls and to play around .. and it works better to notify me of mail than Windows .. so I don't use a lot of online services like spotify .. whatsapp .. and those type of things .. maybe this is why I;m not seeing issues ...
Just had it happen again. I didn't check my phone while watching a movie and decided to check my Huawei watch at the end of the movie. Was checking an old Google now card and all of a sudden my phone lit up with notifications of new Gmails and Pop emails pouring in. They were an hour old.
I'm not really sure what to do. I work for a small company and need my emails. I'm really torn as I really like everything else about this phone, but this might be the killer.
Any suggestions for a similar phone in this price range besides the One Plus 3t?
zeebone said:
Just had it happen again. I didn't check my phone while watching a movie and decided to check my Huawei watch at the end of the movie. Was checking an old Google now card and all of a sudden my phone lit up with notifications of new Gmails and Pop emails pouring in. They were an hour old.
I'm not really sure what to do. I work for a small company and need my emails. I'm really torn as I really like everything else about this phone, but this might be the killer.
Any suggestions for a similar phone in this price range besides the One Plus 3t?
Click to expand...
Click to collapse
You might have to disable doze.
sorry to say .. I stopped looking when I decided on the Axon ... I do use BlueMail and get all my mail once I got rid of the power management and locked it in my recent apps list. You could give that program a try and see if it can get past the issue that seems to be ignoring your settings. ... I would suggest installing and setting up BlueMail and adjusting the power settings and locking it in the recent apps list .. then reboot the phone .. just to make sure all the settings take .. double check .. I have seen weird things with the power management settings then see if you still have issues getting mail ... if so .. again ..hopefully the update coming soon will solve the issue if you can wait a little bit .. I know since its business related .. its not something that can wait .... but maybe bluemail is more aggressive in its waking than gmail and maybe it will be able to get your notifications out
JohnOrion said:
sorry to say .. I stopped looking when I decided on the Axon ... I do use BlueMail and get all my mail once I got rid of the power management and locked it in my recent apps list. You could give that program a try and see if it can get past the issue that seems to be ignoring your settings. ... I would suggest installing and setting up BlueMail and adjusting the power settings and locking it in the recent apps list .. then reboot the phone .. just to make sure all the settings take .. double check .. I have seen weird things with the power management settings then see if you still have issues getting mail ... if so .. again ..hopefully the update coming soon will solve the issue if you can wait a little bit .. I know since its business related .. its not something that can wait .... but maybe bluemail is more aggressive in its waking than gmail and maybe it will be able to get your notifications out
Click to expand...
Click to collapse
Good point, I meant to ask about that earlier. You had noted you don't have the problems with made me think you were using a third party app for email.
I'll check it out and see how it works out. I'm willing to give it a shot.
As for disabling Doze, not sure how to do that with the MiFavor skin on there. Doesn't seem to be a simple option for that.
zeebone said:
Good point, I meant to ask about that earlier. You had noted you don't have the problems with made me think you were using a third party app for email.
I'll check it out and see how it works out. I'm willing to give it a shot.
As for disabling Doze, not sure how to do that with the MiFavor skin on there. Doesn't seem to be a simple option for that.
Click to expand...
Click to collapse
yeah maybe bluemail will help .. its very nice ... gmail would only let me link 2 accounts and wouldn't let me link my personal imap server so I still always had to deal with 2 boxes .. but with BlueMail ... I can have all my mail in one box with easy access
oh and I'm not familiar with disabling doze either .. maybe awsomjgp can enlighten us both
Was the problem solved with Android 7?
I have Android 6 on the Axon 7 and have the same problem as mentioned.
If the problem was solved by installing Andorid 7, can you tell me a good source where it is explained how to install it on the chinese version of Axon 7. Had much trouble till now. Lucky I payed just 80%€ for it... :angel:
Factory Reset
I solved the problem by doing an unintentional factory reset. After that I had a lot of truebles with Google Play Service but now it seems to be ok. Every time the phone kills some apps, it asks me if I want protect them. But can't find this action under the settings.
My phone has been acting really weird for a few months now and I can't figure it out. Is there a way to find all apps on the phone user installed, system, and hidden?? My phone isnt rooted; well I havent rooted it nor does it say it has. For instance earlier when I pushed my volume button there was an accessibility guy there nothing would open when I pushed him and while looking threw my accessibility settings and checking here and there to see if he was still there, he just vanishes without me turning anything off. Like WTF. Theres other weird things but that's just the most recent 1. And it's got me very concerned. Pls help!!
Your probably have a setting on in Accessibility like visibility enhancements or screen reader, you'll need to turn it off.
For list of apps you can view them in Settings > Apps ( Tap the 3 dots on the top right and tap "Show system apps" )
Jeremy_J7 said:
Your probably have a setting on in Accessibility like visibility enhancements or screen reader, you'll need to turn it off.
For list of apps you can view them in Settings > Apps ( Tap the 3 dots on the top right and tap "Show system apps" )
Click to expand...
Click to collapse
That's what I thought at first so I went threw my accessibility settings and they r all off. He hasn't been back so far that I have noticed. I know there r some spyware and malware that u can hide from being seen or make it look like some random app. Is there a way to use like adb or android studio to scan it for something that shouldn't be there.
Dendy420 said:
That's what I thought at first so I went threw my accessibility settings and they r all off. He hasn't been back so far that I have noticed. I know there r some spyware and malware that u can hide from being seen or make it look like some random app. Is there a way to use like adb or android studio to scan it for something that shouldn't be there.
Click to expand...
Click to collapse
I'm not sure too much about malware, I do know that Samsung has their own "Security Features" in Settings > Device Care > Security if you want to scan your device, also try Play Protect.
Seeing that the Accessibility issues are out of the way, what other problems are you experiencing ?
Jeremy_J7 said:
I'm not sure too much about malware, I do know that Samsung has their own "Security Features" in Settings > Device Care > Security if you want to scan your device, also try Play Protect.
Seeing that the Accessibility issues are out of the way, what other problems are you experiencing ?
Click to expand...
Click to collapse
I saw the guy again but this time I kinda got to look at the running services and I found this. Could that have something to do with it?? As u can kinda tell, once I forced stopped that cloud messaging service the time changed on it and went under the dual messenger service. But as I was saying beforehand, google play services always had a pop up saying using headphones in the background. But my data doubled in the last 2-3 months, things I download will just disappear and pictures (like my phone will restore itself a few days but not my messages or calls), my phone also keeps adding a new camera gallery like it's not connected anymore and is a new camera same with the screenshot folder. Theres also a few other things
Dendy420 said:
I saw the guy again but this time I kinda got to look at the running services and I found this. Could that have something to do with it?? As u can kinda tell, once I forced stopped that cloud messaging service the time changed on it and went under the dual messenger service. But as I was saying beforehand, google play services always had a pop up saying using headphones in the background. But my data doubled in the last 2-3 months, things I download will just disappear and pictures (like my phone will restore itself a few days but not my messages or calls), my phone also keeps adding a new camera gallery like it's not connected anymore and is a new camera same with the screenshot folder. Theres also a few other things
Click to expand...
Click to collapse
So Cloud Messaging's time would change because after you stopped the process it restarted itself. But the other things make it look like your phone is being haunted :laugh:
Can you send your list of installed Applications ?
KineSight said:
So Cloud Messaging's time would change because after you stopped the process it restarted itself. But the other things make it look like your phone is being haunted :laugh:
Can you send your list of installed Applications ?
Click to expand...
Click to collapse
https://photos.app.goo.gl/WF1EBxMV44ws6TXU9
Might be easier just to share an album, if u cant view it let me know I'll post separate pics on here
Dendy420 said:
https://photos.app.goo.gl/WF1EBxMV44ws6TXU9
Might be easier just to share an album, if u cant view it let me know I'll post separate pics on here
Click to expand...
Click to collapse
You sure do have alot of apps. I'm not from your country so I'm not 100% of what all your apps do.
But these are the apps that look suspicious to me :
AnyMusic
Device Info (Multiple Apps)
Downloader
I-Say
InboxDollars
Lucky Dice,Money,Pusher
Match to Win
McAfee Security
Mobile Performance Meter
Movie Hunt
MP3 Music Download
Music Downloader
Numerology
Phone INFO
Phone Reveal
QuickShortcutMaker
S'more
Scam Sheild
Shortcut Master (Lite)
Step Younger+
TextNow
Torrent Movies
Tubi
If I were you, I'd get rid of them.
If this doesn't fix your issues. I recommend you reset the device and do not install apps like this.
KineSight said:
You sure do have alot of apps. I'm not from your country so I'm not 100% of what all your apps do.
But these are the apps that look suspicious to me :
AnyMusic
Device Info (Multiple Apps)
Downloader
I-Say
InboxDollars
Lucky Dice,Money,Pusher
Match to Win
McAfee Security
Mobile Performance Meter
Movie Hunt
MP3 Music Download
Music Downloader
Numerology
Phone INFO
Phone Reveal
QuickShortcutMaker
S'more
Scam Sheild
Shortcut Master (Lite)
Step Younger+
TextNow
Torrent Movies
Tubi
If I were you, I'd get rid of them.
If this doesn't fix your issues. I recommend you reset the device and do not install apps like this.
Click to expand...
Click to collapse
I uninstalled most of those but look what else I happened to stumble across... why is there 2 recoveries??
Dendy420 said:
I uninstalled most of those but look what else I happened to stumble across... why is there 2 recoveries??
Click to expand...
Click to collapse
The one on the left is your recovery. The one on the right is Download Mode (Used to reinstall firmware via PC)
KineSight said:
The one on the left is your recovery. The one on the right is Download Mode (Used to reinstall firmware via PC)
Click to expand...
Click to collapse
If u look close y does it say android recovery twice
Dendy420 said:
If u look close y does it say android recovery twice
Click to expand...
Click to collapse
Sorry. I see it now. I'm not sure why that is. I have never seen that before in my life, it's very weird.
I recommend you backup your files and reinstall the firmware.
Thank u so much for u help but I think I'm actually gonna root this phone and get rid of some of these odd apps and that work profile that I have no idea how to get into. Now to just find and download everything I need to do just that. Lol
Dendy420 said:
Thank u so much for u help but I think I'm actually gonna root this phone and get rid of some of these odd apps and that work profile that I have no idea how to get into. Now to just find and download everything I need to do just that. Lol
Click to expand...
Click to collapse
Everything you need is here
[Root] [TWRP] [More] Android 10 (Q) Complete Guide for the A20 (A205xx)
1. ROOT The following procedures worked for me but I can't guarantee they will work for everyone. Use them at your own risk Save Your Data Copy files to SD card or to usb or to computer Use sms backup and restore app to save texts and phone...
forum.xda-developers.com