Morning,
i have an Samsung galaxy s7 edge with a broken display (i don't see anything on it, but the phone is on).
I need to recover data, but it's android marshmallow... and when i connect to pc it connect in charge mode.
I don't see anything in the phone and i can't change mode to mtp.
There is a way to connect the phone to pc to recover photos and videos from the phone?
thanks for your help
Had you turned on developer settings?
You can connect a monitor to your phone. If you have a PC monitor (or even a TV should work), you just need an adapter from micro USB to VGA/DVI/HDMI (depending of the monitor). Plug the monitor on your phone using the adapter and use what will be diplayed on this monitor to recover your data
An adapter like that would cost you 5-10€
Hi, guys!
My dad has a Blade A610 and he wants to transfer his pics onto his laptop (Win10). The problem is, when I connect the phone via USB, it's charging, but the laptop doesn't recognize it as a storage. Also the phone doesn't make any moves in terms of notification or open up a menu, where I can choose how I want to use the connection right now.
When I connect my Sony Z3C via the same cable, everything works.
Does anyone else have this problem or more importantly: a solution?
Hello,
I have a Galaxy S4 i9505 which boots up normaly but the screen is not starting at all. It felt down to the floor, and the screen is not starting.
I can here all sounds during boot up and if I press the Main button, I can see that back and menu buttons get litghed. Also can receive calls, etc... so it works fine.
At this point, I am not sure if touch screen is also damaged or not...
1. My first attempt was to use Kies. It detects the phone perfectly but it says I have to change connection to MTP. No way to do it as I cannot see anything on the screen.
2. Second attemp. I have bougth a microusb HUB to connect a HDMI cable to my TV and also a mouse, but my tv is not detecting any signal in the HDMI port. (usb powered as well).
3. USB debugging is not activated in the phone, so I think I cannot retrieve any data by using ADB.
I could copy all pictures to my pc, as when I connect the phone to my laptop, it detects multimedia files and I could copy.
Contacts are not sync with Google but stored in the phone, so is there any way to get all contacts somehow?
I hope you can help me.
Thanks
Javier
Without replacing the screen, there's no way I know of to get the contact information off the device, given that you already tried casting the screen to your television.
Hello!
My friend dropped his A9 down on the floor and obviously killed the display. It stays black all the time, but the phone is up and running. It has no kind of locks (PIN, pattern, ...) on it. Also, the phone has no custom recovery. We want to save his photos which are saved at the internal storage of the device (he didn´t use a micro-SDCard). This is what I´ve tried so far:
Connecting the phone via USB with the PC. It´s detected correctly, but there is no file system visible, obviously USB-mode is not set to MTP
Contacting the phone via adb. But unfortunately, USB-Debugging was never enabled on the device
Connecting the phone via Samsung´s Smart Switch. But I think, initiating this connection needs a confirmation on the phone - which I cannot enter.
I´m thinking about connecting the phone to a monitor via a USB-C-to-HDMI-cable, but I don´t know if this works with this phone. But even it does, I will not be able to enter anything. I´m also thinking of connecting a mouse via USB-C-to-USB-cable. Also, don´t know if this works, but even if it does, I cannot see what I enter with the mouse.
Any ideas how to gain access to the internal storage?
Hello.
I've got my mother's Samsung A20. And i need to recover data, but the screen doesn't work.
When power button is pressed, display flashes the lock screen (wallpaper, current time and so on). And then it turns black (backlight stays on for 30 seconds, and then turns off). Pressing the button doesn't guarantee flashing the display, sometimes it goes black immediately. Touch screen gives no input as far as i know (can't hear anything when trying to type pin). Problem still occurs during and after reboots.
I managed to connect a mouse and keyboard with USB OTG, and i was able to unlock. But the phone has no MHL support, so i can't get any image through USB. I'd try pressing the power button repeatedly to get some image and inch my way through the interface, but the lockscreen interferes.
The USB port is set to Charging Only mode, so i can't copy files to my computer. USB Debugging is disabled, bootloader is locked.
Does anybody have a clue, how to get image? Some way to get data? Maybe some keyboard shortcuts, so i can disable lockscreen and make my way easier? And maybe disable 20 alarms in the morning?
damiandbcz said:
I'd try pressing the power button repeatedly to get some image and inch my way through the interface, but the lockscreen interferes.
Click to expand...
Click to collapse
I like to be helpful so I'll try to give you some suggestions but I hope others pitch in who know far more than I do.
I never use the USB cable anymore to operate my phone from my PC (but my screen isn't broken so your situation will be much harder).
I connect to my phone from Windows over Wi-Fi without USB all the time, and I can unlock my screen from the PC, and I can mount my entire Android device as a drive letter on Windows over Wi-Fi, etc., so "maybe" (just maybe though), you can consider using either a WebDav server on Android to access your files and/or adb to bring up and manipulate activities on Android....
damiandbcz said:
The USB port is set to Charging Only mode, so i can't copy files to my computer. USB Debugging is disabled, bootloader is locked.
Click to expand...
Click to collapse
However, I don't know if adb will work for you if you can't turn on USB debugging in the first place... but as of Android 12, adb now works completely over Wi-Fi (see screenshots below) without needing the USB cable to establish the initial connection like it used to be prior to Android 12.
damiandbcz said:
Does anybody have a clue, how to get image? Some way to get data? Maybe some keyboard shortcuts, so i can disable lockscreen and make my way easier? And maybe disable 20 alarms in the morning?
Click to expand...
Click to collapse
If the screen problem is "just" hardware and not software, and if you can turn on Wireless Debugging, you might be able to display your phone over scrcpy or vysor (both of which use adb over Wi-Fi) as shown in the screenshots below on my phone - which never needs the USB cable connection.
Hope this helps, but you seem to need folks who know more than I do as adb/vysor/scrcpy all work for me because I can set up USB Debugging & Wireless Debugging as shown below.
Note that you might have an FTP server or a WebDav Server on your Android phone, and if you do, you might be able to at least transfer important files since they each can mount your entire Android phone as a drive letter on Windows over Wi-Fi (without needing the USB cable).
GalaxyA325G said:
I like to be helpful so I'll try to give you some suggestions but I hope others pitch in who know far more than I do.
I never use the USB cable anymore to operate my phone from my PC (but my screen isn't broken so your situation will be much harder).
I connect to my phone from Windows over Wi-Fi without USB all the time, and I can unlock my screen from the PC, and I can mount my entire Android device as a drive letter on Windows over Wi-Fi, etc., so "maybe" (just maybe though), you can consider using either a WebDav server on Android to access your files and/or adb to bring up and manipulate activities on Android....
However, I don't know if adb will work for you if you can't turn on USB debugging in the first place... but as of Android 12, adb now works completely over Wi-Fi (see screenshots below) without needing the USB cable to establish the initial connection like it used to be prior to Android 12.
If the screen problem is "just" hardware and not software, and if you can turn on Wireless Debugging, you might be able to display your phone over scrcpy or vysor (both of which use adb over Wi-Fi) as shown in the screenshots below on my phone - which never needs the USB cable connection.
Hope this helps, but you seem to need folks who know more than I do as adb/vysor/scrcpy all work for me because I can set up USB Debugging & Wireless Debugging as shown below.
Note that you might have an FTP server or a WebDav Server on your Android phone, and if you do, you might be able to at least transfer important files since they each can mount your entire Android phone as a drive letter on Windows over Wi-Fi (without needing the USB cable).
Click to expand...
Click to collapse
A20 can have only Android 9, 10 or 11, but thanks for ideas anyway.
I didn't even know adb can work over WiFi, I'll look into it. Hopefully this version can do it too.
Now trying blindly to turn on the screen reader…
damiandbcz said:
A20 can have only Android 9, 10 or 11, but thanks for ideas anyway.
I didn't even know adb can work over WiFi, I'll look into it. Hopefully this version can do it too.
Click to expand...
Click to collapse
Ooops. My bad. I apologize. You'll need the USB cable in Android 11 for a moment to establish the connection first. Then you can switch over to Wi-Fi after that (or you can stay on USB).
damiandbcz said:
Now trying blindly to turn on the screen reader…
Click to expand...
Click to collapse
I feel for you. I really do. It hurts me when people can't access their phone remotely to get their data back. I am searching all over the XDA site for a solution for you, where I just moments ago opened this thread to help (I'm still searching for you though).
What is the best XDA solution to control Android on the PC & recover data over Wi-Fi when the user suddenly has an unresponsive broken screen?