Hello,
I have a TicWatch Pro 3 LTE Ultra and I got an e-SIM from my operator (Orange France). It works ok with one minor detail : it seems that the LTE connection only gets established if I turn flight mode on and then off...
E.g. test situation : watch is connected via BT. I turn off BT and Wifi on the watch, and the LTE connection does not start.
I turn on and off flight mode and voilà, LTE connection is established.
Other test situation : I left home for a footing and after a while realized the watch had not connected to LTE. Turned flight mode on and off, and voilà, LTE connection is ok.
Is it normal behavior? Do I miss a config parameter somewhere? If it is normal, the least I can say is that it is not seamless...
Thanks for any help,
thefa said:
Hello,
I have a TicWatch Pro 3 LTE Ultra and I got an e-SIM from my operator (Orange France). It works ok with one minor detail : it seems that the LTE connection only gets established if I turn flight mode on and then off...
E.g. test situation : watch is connected via BT. I turn off BT and Wifi on the watch, and the LTE connection does not start.
I turn on and off flight mode and voilà, LTE connection is established.
Other test situation : I left home for a footing and after a while realized the watch had not connected to LTE. Turned flight mode on and off, and voilà, LTE connection is ok.
Is it normal behavior? Do I miss a config parameter somewhere? If it is normal, the least I can say is that it is not seamless...
Thanks for any help,
Click to expand...
Click to collapse
Hey, I faced the same situation as you and after some investigation, I figured out what was the cause in my case - maybe it will help you too. I use two SIMs in my phone - the main one is from T-Mobile, the second one is from Orange. It turned out that if my Orange SIM card isn't set as default FOR THE PHONE CALLS, the watch does not switch to LTE automatically (at the same time in the Wear OS app the option of the watch LTE connection disappears). Interestignly, the options of default SIM card for SMS and for mobile internet don't play the key role here. Let's check if this helps in your case, if not, maybe do a factory reset.
Also I found out that it may behave differently on a different ROMs - when I switched ROM to the other one, LTE on my watch enables automatically irrespective of which SIM card is set as default.
Thanks a lot for answering so fast ! I knew there should be someone out there with an opinion ;-)
I do have 2 SIMs on my phone. One is Orange (e-SIM on the phone as well, BTW) and the other is Bouygues.
I tried to configure Orange as default for calls, ran the same test but did not see an improvement.
I'll test more and see if after restarting everything, it gets better.
Thanks again for the answer, I'll report back right here after more tests.
Also, what ROMs are you talking about, please? ROM for the watch? Which ROM do you use? I have the standard one...
Update from the morning, I had a notification on my watch saying that the e-Sim was activated" (which it was already), and now it seems that the LTE connection establishes itself when and as it should !!
Thanks a lot @Lord Sithek !
thefa said:
Update from the morning, I had a notification on my watch saying that the e-Sim was activated" (which it was already), and now it seems that the LTE connection establishes itself when and as it should !!
Thanks a lot @Lord Sithek !
Click to expand...
Click to collapse
Oh wow, I was just writing an answer to you Im glad you got it working. By the way, I was talking about the custom ROM on my phone (Xiaomi Mi Note 10). It's strange, but since I switched to the other one (namely, OcatviOS) the issue is gone, even though I set T-Mobile SIM as the default for everything. I didn't find a key to this mystery yet, but good that it works now
One thing that I observed when I was facing your issue is that when the Orange SIM card wasn't set as default for phone calls, the option in the WearOS app that I marked in the screenshot attached disappeared. Whenever Orange was set as default, it was appearing again. Maybe that will be some kind of clue for you and other users in the future.
Cheers
Thanks! I have to say that the the various effects config parameters _on the phone_ have on the watch are less than clear to me... everything but intuitive...
Related
Hello,
I have just upgraded to the official GPS ROM and I am on the Swedish 3 operator. I have noticed since the upgrade that the network connection is switching from 3G to HSDPA when there is a demand of bandwidth or simply when there is data in either direction.
I can see that the purpose of this was to make it possible and more reliable to place and receive calls during data sessions. I have figured out though, that with the old ROM, there was no such switching (but there was no distinction with the icon, so you really had no idea) and the connection speed was always constantly 1Mbits/s when using Internet Sharing for example. Now with the HSDPA/3G switching/throttling, the connection often drops down to 3G speeds and Skype-calls are lacking quality from this a bit when using Skype in the car which i do quite regularly nowadays using my Jabra JX-10 headset.
I also realize that there is still a problem with outgoing and incoming calls during these automaticly switched-on HSDPA-sessions. That is probably why HTC has decided to keep the HSDPA sessions as short as possible, that's fine, but what boggles me is the algorithm used for the switching. It seems to always kick in HSDPA in the beginning of a new data session, and after a short time of inactivity (while pondering what favourite page to open this time) the connection drops down to 3G and it won't kick back to HSDPA even when you start browsing again, until a certain period of "non-HSDPA-ratio" has been reached and the phone thinks it would be OK to kick in the highspeed again for a little while.
I also noticed that using Skype would keep HSDPA alive once you place a call from a fresh started data session and keep talking ;-)
This is not a particular problem to me, I was just wondering of anyone else here has noticed and had an idea of what the programmers had in mind?
BTW: I am running TomTom 6.010 and Franson GpsGate on the machine now and it works absolutely like a dream. I used to have a Blue-I Bluetooth GPS in the car (Trimble based chipset, only 8 channels but quite OK piece of hardware) but this is far superior when it comes to HOLDING a persistent fix also when moving indoors. The TTFF is quite fast as long as you are outdoors, most of the time i have a fix before i leave the parking space. I noticed there being a dynamic number of satellites of the receiver, sometimes i see 7 out of 8 satellites, and then sometimes i see 10 out of 12! Anyone noticed?
Thanks in advance! Cheers...
It’s not your phone that decide to change from HSDPA mode to normal R99 (384kbits) mode and vice versa. Everything are always controlled by the network. The behaviors that you describe are normal. Besides the HSDPA is quit new for the operators and new parameters needs to be tuned for best performance for every users.
BTW, the degradation that you notice. You are not alone that use HSDPA.... Its finally the big success for 3G
I use Phone Alarm profiles and BandSwitch to control my connection based on business hours. I get a poor singal unless on 3G where my office is located. I force it to GPRS otherwise to save battery.
I have similar problems, cannot receive or start calls when HSDPA connected. Shouldn't that be possible anyway, calling and transferring data at the same time? Or is this a network provider problem?
I too am on the Swedish operator 3. I have an unlocked, non-operator distributed HTC TyTN that I had updated the radio to 1.40xxx and the ROM to Black Dymond 3.5 and was having the exact same problem. I could reproduce the incoming call not getting through error every single time I got the phone to go into HSDPA mode.
After some initial searching I read somewhere it was network dependent (Nokia switches vs Ericsson) and the only way to solve it was to disable the HSDPA using e.g. HTweakC, which I did and it solved the problem, but then of course I couldn't take advantage of the high-speed data access, which was the major reason I got this phone.
I recently noticed that 3 released a new extended ROM with instructions to update the ROM to the latest (as is available on the ftp here) then install their ExtROM. I went to the trouble to try and breakdown what was in this extended ROM, but being a newbie to pocketpc it was all hyroglyphics to me, so I went ahead and installed it over my old HTC ext ROM (which I saved for later use just in case).
When I get around to it I may mount this extended ROM here (I have it, but don't have too much time to put it up right now, so someone may beat me to it).
Anyway, Black Dymond 3.5 didn't install the Extended ROM after a hard reset (assuming that was the intention), so I did it myself afterwards. One initial bug that showed up quickly was the Comm Manager not wanting to start saying it would only manage a max of 7 items (whatever that means). So I installed Schaps latest Comm Manager and it worked fine.
Well, guess what, now there's a daemond that starts on boot and the phone app is different (another bug is that the text on the phone app buttons remain in the 3 theme although I changed back to black, but that's minor), but now I cannot replicate the no incoming calls during HSDPA error.
Apparently they've added something that makes the phone connect properly to their 3G/HSDPA network for call handling. Now I've got full HSDPA speed and no problem on incoming calls (plus still have Black Dymond's great VOIP/SIP WM6 solution).
Ok, as a noob I of course missed the fact that the daemon starting at boot is Voice Commander. Still the actual phone app/dll is somehow different with this ExtROM and it's solved my problems.
Hi everyone, my HD2 just stopped working with no signal at all.and shows a exclamation all the time, sim cards are no problem. i've updated the phone with official sw, still have this problem at the beginning.
has the phone been blacklisted?
is the phone turned on in wireless mode in settings? ( ya never no)
is it still under warranty?
My HD2 has done the exact same thing, just shows an !
it doesnt even try to find a signal.
phone was a tmobile UK version, which was unlocked to use any network.
the problem has literly just happened today.
have tried different offical roms, and different sim cards.
sebstermw said:
My HD2 has done the exact same thing, just shows an !
it doesnt even try to find a signal.
phone was a tmobile UK version, which was unlocked to use any network.
the problem has literly just happened today.
have tried different offical roms, and different sim cards.
Click to expand...
Click to collapse
Just phoned my provider in regards to my phone, quoted the emei and have been told the phone is blacklisted.
they are sending a request to have it unbarred. will post the outcome.
I have had this happen alot with Vodaphone UK. This is a brand new number so doubt it has been black listed.
I can get this working my turning the phone to airplane mode then back to phone mode, this most of the time makes the phone look for a signal.
Usually happens to me when there is no signal like in a tunnel, the phone does not seem to try looking for the network until you force it to.
This is possibly a fault with the timeout of the HTC HD2. Could be once it tries to connect when out of signal the device gives up after a number of attemtps.
Does anyone know?t
paul211b said:
I have had this happen alot with Vodaphone UK. This is a brand new number so doubt it has been black listed.
I can get this working my turning the phone to airplane mode then back to phone mode, this most of the time makes the phone look for a signal.
Usually happens to me when there is no signal like in a tunnel, the phone does not seem to try looking for the network until you force it to.
Click to expand...
Click to collapse
I was searching before posting for just this problem.
It is really irritating me. The phone can jump from deciding there is no signal to sometimes even going to full-bar "H"!
I hav currently resorted to turning off 3G as at least that way I am eliminating the idiocy of it prefering 0/1 bar of "H" vs near full non-3G reception for calls.
Even so at times it will just sit there for ages having dropped a signal with the exclamation showing and then jump back to life [in the same place] with good reception.
I am also on Voda UK
Mine has done that twice, in 4 months. 1 time phone was turned off inside connections, no idea how? 2nd time I just shut off, & back on, signal was back, hasn't happened in months now?
so does anyone have a solution to this problem?
I've checked with my service provider and my phone is not blacklisted...
My SIM card seems fine and everything else seems fine, except it keeps giving me the exclamation mark.. most of the time i notice it's when i get out of the lift (but that could be because that's when i usually check my phone before I put it on my desk).
There are many occasions (probably 5+ times/day) where I turn my phone on (ie, off standby) after it's been sitting on my desk for an hour or so to check calls, etc and there is that dreaded exclamation mark.
I know the area around my desk does have a signal because the guy next to me on the same network has a strong 3G and 2G signal.
Sometimes going to Comms to turn airplane mode on and off to force it to look for a signal works, but sometimes it doesnt.
I've tried soft-resetting, hard-resetting, using different radios, different ROMs, etc and still no good.
Funny thing is, it's only been happening over the past 2-3 weeks.. and I'm not sure what triggered it.
It's really starting to frustrate the crap outta me and friends have been asking why they can't get through...
Any help would be appreciated.. . I'm trying to avoid sending it to the HTC service centre if I can because they're slooooow and the stories I've read about my local centre are pretty bad (when I had my HTC diamond).
Solved:upgrade your rom everything gonna b in place
Upgrade to what?
I am having the same problem, for a hile now. Been fiddling with phone settings parameters, trying to see the effect. One particular combination so far seems to work. Try this: Comm manager --> Phone --> Tap Change Phone settings --> Menu --> Advanced network --> GPRS --> select CHAP authentication --> then CSD Line Type --> select Data rate 9600(v.110). Then OK, Back, and Done with the Comm manager. Observe if the network pickup performance (switching from non-existent H or 3G to E or G) works better for you after that. It does better for me, so far.
I'm having the same problem - NO SIGNAL
Any solution?
i recently discovered that for my problem, it was to do with the earphones. Not sure why, but it only seems to happen to me not long after i plug or unplug the earphones.
I usually have my HD2 on my desk with the music going while I work, but every hour or so, I unplug the earphones and take my phone by itself out with me for a cigarette.. then I come back and plug the earphones back in.
Often when I'm about to head downstairs, I turn on the screen while the music is still going and i see the "!"... as soon as I unplug the earphones, the bars indicating reception comes back straightaway!
Not sure if it's a coincidence or whether it really does have something to do with the earphone/earphone jack.
Since I upgraded to the Vodafone rom on the htc website I have not had this problem
htc hd2 no signal
i having a hard time with my htc hd2 its been a week that i dont get a signal and my phone dont recognize my sim..i read a lot of suggestion and help here in forum but all of them did'nt work...
please help i had htc hd2 been brought here in italy.im using wind operator.
Please somebody help!!
Manila Version: 2.5.20153712.0
Rom Version: Energy Rom
Radio Version: 2.07.50.27_2
paul211b said:
Since I upgraded to the Vodafone rom on the htc website I have not had this problem
Click to expand...
Click to collapse
I have just bitten the bullet and accepted the phone is crap at swithing between 2G and 3G signal so turn off 3G in a couple of locations when I know I get this problem [home - I can use WIFI] and my office.
HTC would not be drawn at all on un updated Radio and this problem being "fixed" in USA ROMs
Fixed
the very easy fix is to do this :
settings _ personal _ phone _ network then make network selection to manual ,, then choose ur provider,,, then u will have signal,, after that u can turn it back to automatic
100% working
Thanks a "fix" not a solution.
Rather silly to have to jump through hoops to make a mobile phone recognise available reception
Have the same problem
I have the same problem now, any solution for that?
I have my sgs for 2 weeks now. GSM disconnects around every 2 days.
At service mode (*#*#4636#*#* - Phone information) i can see this repport:
GSM disconnects:
====DATA=====
State: inactive
disconnected with last try
at 00:59
fail because No Error
The question is: why does this happen?
Is this an android issue or a hardware problem?
Any pointers?
Thanks in advance
.
do you ever enter a building, subway, or some other location where the GSM becomes poor?
AllGamer said:
do you ever enter a building, subway, or some other location where the GSM becomes poor?
Click to expand...
Click to collapse
That's not the problem.
Gsm disconnects just like that ,at home for instance. And when I notice that and try to reconnect (settings- wireless networks- mobile networks - networks operators) it doesnt find ANY of them.
Then I restart the phone and gsm network is back.
If I dont notice disconnection in time (so I can restart phone, people just cannot reach me....quite frustrating...
i see what you mean now.
yes, i've noticed that on mine too, but.... that's because i was fooling around with some new Apps Widgets settings i was testing to control the radio and data to save battery.
Did you install any new Apps recently that might cause that?
betoNL said:
That's not the problem.
Gsm disconnects just like that ,at home for instance. And when I notice that and try to reconnect (settings- wireless networks- mobile networks - networks operators) it doesnt find ANY of them.
Then I restart the phone and gsm network is back.
If I dont notice disconnection in time (so I can restart phone, people just cannot reach me....quite frustrating...
Click to expand...
Click to collapse
do you have an old sim card? i had a 3g sim card that wasnt even 1 years old and replacing it fixed connectivity issues on my nexus 1 and i had a similar experience with my old htc magic
AllGamer said:
i see what you mean now.
yes, i've noticed that on mine too, but.... that's because i was fooling around with some new Apps Widgets settings i was testing to control the radio and data to save battery.
Did you install any new Apps recently that might cause that?
Click to expand...
Click to collapse
Well I installed all kind of apps. but i have the feeling this problem was happening even before that.
And I dont need widgets to control data ( I think) because I set the sgs to use 2g networks only and I dont have apn configured( section is empty. Internet connec. only via wifi.
hondaguy said:
do you have an old sim card? i had a 3g sim card that wasnt even 1 years old and replacing it fixed connectivity issues on my nexus 1 and i had a similar experience with my old htc magic
Click to expand...
Click to collapse
Well, my sim card is VERY old (2002) and the carrier (Telfort) is roaming into another carrier's network (Kpn) with no extra costs of course like real roaming, but still roaming (I get the little "R" next to the signal strenght bars)
Anyway this never happened with the Nokia 5800xm running Symbian OS and using the same sim card...
Starting to get pissed of with Android...
With Symbian you hack or root or tweak because you want to, not because you NEED to like with Android....
And then you prob. get side effects...
Thank you guys for your time
I would get a new sim card if I were you. Every android phone that I have had seems to work better with a good 3g sim.
Get a new SIM card.
same problem, different phone
i have the same problem on kaiser with flashed android on it.
sim is 2 years old, and now suddenly this happened, tried differents sim cards, but the problem persists. My guess is, it is a software problem.
Maybe i will report when I flash original WM6.1 rom onto it, if you are interested in the result
btw, this happened about two days ago and because of this im buying galaxy s so i hope the problem will be gone with new phone
did you guys see this other topic?
http://forum.xda-developers.com/showthread.php?t=769582
anyone able to reproduce this issue?
Maranevim said:
i have the same problem on kaiser with flashed android on it.
sim is 2 years old, and now suddenly this happened, tried differents sim cards, but the problem persists. My guess is, it is a software problem.
Maybe i will report when I flash original WM6.1 rom onto it, if you are interested in the result
btw, this happened about two days ago and because of this im buying galaxy s so i hope the problem will be gone with new phone
Click to expand...
Click to collapse
Why you think the problem will be gone if it's still android and I also got it with my sgs? Or are you counting on Froyo?
Yesterday I upgraded my sgs to froyo jpc with kies. I am new with Android but the post of Aery was so clear that i didnt resist: http://forum.xda-developers.com/showthread.php?t=769400&highlight=froyo+upgrade
I did get stuck on reboot but could get out of it after applying a cache/data/factory reset on recovery mode (3 buttons)
Now I am being carefull with the 3rd party apps., and so far so good, no gsm disconnections .
Froyo is of course better that eclair but Android is still disappointing to me.
You flashed Android onto a WM device (i'm impressed); could you not teach me how to flash Symbian onto my SGS?
Voice dialing (over bluetooth or not) and proper connectivity control (network, data, gps and bluetooth) of android is years behind Symbian; and such a well written, light OS, it will just fly on a high-end hardware like the sgs; but that is an issue for another thread.http://forum.xda-developers.com/showthread.php?p=7938430#post7938430
Pls keep reporting..
AllGamer said:
did you guys see this other topic?
http://forum.xda-developers.com/showthread.php?t=769582
anyone able to reproduce this issue?
Click to expand...
Click to collapse
I think indeed that's not the same issue. My problem is that the radio signal get turned off during inactivity. That's why I got connection back after reboot: radio signal gets turned on again; later I learned how to turn radio signal back on without rebooting, but that is just a remedy , no real solution.
Try to upgrade to froyo, make a factory reset and be carefull with 3rd party apps. With froyo you will need less interfering tools anyway
I dont thing that my old sim card is the problem, but i'll try to replace it anyway...but first things first
Btw dou you have 3g turned on? Cause I never...
Another mistery: When I have 3G on I see those bars (signal strenght) dancing and that "death grip" thing happening:http://www.youtube.com/watch?v=LROTHrTR92k
But when I have it on 2G only the bars doesnt move even if I strangle it with both hands.....
Please repport later how it's going...
I had the same issue, i sent mine back and got my money back, i had also tried with different simcards and resets and nothing worked.. so hopefully my new galaxy wont have this problem. Its strange that these problems are so rare though.. But as long i get it going ill be a happy man.
fourth day with JPC ( and 4 days after a factory reset) so far so good no disconnections . I think problem is gone...
Today just to be safe, I got a new sim card....the other one was too old anyway(8 years)
i have the same issue, for a few days i can't get 3g. i'm seriously wondering about sending back my sgs. i've ttried all the settings, changed my sim..nothing...begin to think it was a fullish thing to change Desire to SGS..
alpachiles said:
i have the same issue, for a few days i can't get 3g. i'm seriously wondering about sending back my sgs. i've ttried all the settings, changed my sim..nothing...begin to think it was a fullish thing to change Desire to SGS..
Click to expand...
Click to collapse
Well... this is not the same issue.
I have 3G (WCDMA) disabled. I only use 2G (GSM) and WIFI for data/internet connection.
I Dont have a data account, I dont need it therefore I disabled 3G in order to save battery.
If you do want to use 3G, just go to settings - wireless and network - mobile network settings - network mode and set auto-mode (GSM/WCDMA or 3G/2G)
If it doesn't work, apply a data/factory reset and try again.
And if it doesnt work, it's probably hardware related and you should return it or send it for repair.
My issue is more complicated; next to the fact that I dont want to use 3g, my carrier is roaming to another network and probably Android OS or the firmware cannot handle it properly.
Android is still premature and the "Samsung - Android integration" seems to need a lot of development as well.
It is just a shame that basic functions like proper connectivity control just wont cut it. And Google is not doing any good either.
And dont let me get started on the voice recognition issue......
Hardwarewise, the SGS is superior that htc desire.....I wonder how it would perform if running Symbian^3 OS or Meego.....
I get a great sound quality from the stock music player just by mixing the equalizer and using the music clarity effect...just great...better than any other device I tried.
And the OFFLINE Gps experience is just great as well: the combination SGS - Motonav - External Bluetooth gps device is working like a charm.
I wouldn't change my sgs just yet......
yesterday i was swiching sims to determine if is a sim fault and suddenly i have my 3g/h back. happy owner again. i've tried all to do this, from firmware upgrade to servide mode settings..i don't know why but i'm ok again...
betoNL said:
Well... this is not the same issue.
I have 3G (WCDMA) disabled. I only use 2G (GSM) and WIFI for data/internet connection.
I Dont have a data account, I dont need it therefore I disabled 3G in order to save battery.
If you do want to use 3G, just go to settings - wireless and network - mobile network settings - network mode and set auto-mode (GSM/WCDMA or 3G/2G)
If it doesn't work, apply a data/factory reset and try again.
And if it doesnt work, it's probably hardware related and you should return it or send it for repair.
My issue is more complicated; next to the fact that I dont want to use 3g, my carrier is roaming to another network and probably Android OS or the firmware cannot handle it properly.
Android is still premature and the "Samsung - Android integration" seems to need a lot of development as well.
It is just a shame that basic functions like proper connectivity control just wont cut it. And Google is not doing any good either.
And dont let me get started on the voice recognition issue......
Hardwarewise, the SGS is superior that htc desire.....I wonder how it would perform if running Symbian^3 OS or Meego.....
I get a great sound quality from the stock music player just by mixing the equalizer and using the music clarity effect...just great...better than any other device I tried.
And the OFFLINE Gps experience is just great as well: the combination SGS - Motonav - External Bluetooth gps device is working like a charm.
I wouldn't change my sgs just yet......
Click to expand...
Click to collapse
Hello,
I know its been a long time since you wrote this thread but I just came by it!
I have the exact same problem with you (I had it since August) even now with the official froyo. I tried factory reset and no new apps (that could cause the problem) but it still disconnects randomly in GSM mode. However, when I have it on auto (gsm and wcdma) I have no issues. I just disconnect data from the power button in froyo. I am wondering if you ever found a solution..
Chryssa
Well, I am subscribed to this topic so I saw your post.
Good and bad news:
First the bad one: No solution yet, it keeps disconnecting IF I stay on "gsm only".
And the good (or a little better) news:
I noticed that on sgs, using "gsm only" or "gsm/wcdma (auto mode) makes no difference on battery consumption....
By the way, this is a Samsung issue, not really an Android one.
On a HTC Desire HD, you can use "gsm only" mode with no problems...
Thank you for your answer!
I noticed that about the battery too. So not too bad, I just have to keep it on auto mode then..
Same issue
Im having the same issue but in a optimus t the worst part is that i cant get service at all.. when i press change network preferred it wont change and when i try to press on turn on radio it wont work either....
On my Galaxy Note 3, when at home I am connected to my WIFI. When I leave the house or switch off my WIFI the phone seems unable to connect to the network (in this case Three) and the browser, email and any other data apps state they cannot connect to the Internet.
The only way to resolve it is to switch on Flight Mode and then turn it off again. I saw a comment in the reviews for the Note 3's keyboard fix that one other person is experiencing the same as me.
Is anyone else having this problem and do you know of a permanent fix? The only info I can find is a similar issue on the Note 2 at time of launch which look to have been corrected by a patch.
i have this problem so i flashed h3g uk firmware and it kept failing, so i flashed back to uk btu firmware and im stuck with the exact same problem. no idea how to fix either,
p.s my problem only seems to be with google now, play store and sometimes on any app that uses internet i get news feed error no connection ect..
I am on Three network and mine works OK.
Sent from my Nexus 7 using xda app-developers app
Solution
I think I have found a work around to this annoying problem. It was losing the ability to use any data when I left a WIFI spot I was connected to, or when out and about and the phone picked up an open WIFI spot. None of the WIFI advanced options made any difference. It would affect 3G data too, I'd lose all data access until I toggled Flight mode off & on...that was the only way I could get it working again other than restart the phone.
I found a post about a similar issue with the Note 2 when it was first released and it mentioned a WIFI power saving mode. It turns out you can get to this from the SeviceMode screen by dialing this number *#0011# (ServiceMode will start as soon as you enter the second #) - assume it is the same for all. Once in ServiceMode, tap the menu button and chose WIFI. You will then see a WIFI Power Save Mode label with a button underneath. Tap the button to set it to OFF.
I've been testing this all day, normally I'd lose data at least three times, sometimes more, while travelling but so far today everything has worked flawlessly ... no loss of data connectivity. From what I have been reading, switching off power save mode does not affect battery life despite what you might think and I've not noticed any unusual battery drain today so far. So if you are experiencing the same annoying loss of data, try this before you take your phone back. Hopefully this is a software issue that will be fixed in the future.
I swapped the phone
Hi,
I had something similar, except it wasnt wifi related, it happened after I lost the signal for a while (eg, in a lift/elevator).
I tried a new simcard, and that didnt help (also Three UK).
Then I got the handset swapped for a new one at carphonewarehouse, and it fixed the issue, so I put it down to a lemon unit.
cheers
George
on my s4 and n3 i did more than 10 tests each on wifi and 3g with phones simultaeneously, both on same network, both held in my either hands, both using speedtest both connecting to same server, both on the three network sims on the one plan with unlimited internet including tethering (both pans in my name), same location, same times tests were done.
both on 3g and wifi the n3 is MUCH MUCH slower than the s4 both on three network and same wifi
********************* on wifi on 3G
S4 PING TIME 32 to 173 66 to 86
N3 Ping Time 30 - 37 73 to 1110
S4 upload speeds 8 to 17.79mbps 1.65 to 2.27
N3 upload speeds 7.11 to 12.58 1.74 to 3.77
s4 download speeds 17.79 to 22.38 6.61 tp 7.68
N3 download speeds 7.93 to 12.58 mbps 0.92 to 8.04
the numbers are not just it, even during speed tests i was losing wifi connection on the N3 a couple of times and see the same happening on streaming youtube where it keeps stalling on wifi unlike the s4. surely there is something wrong with the hardware of firmware
Looks like the WIFI setting only helped and it has not solved my problem. l now lose network data connection less often when leaving a wifi zone but it still happens. More worryingly on two occasions now I have lost all access to three including calls, texts and data. Toggling Airplane mode brings everything back to life but this makes the service unreliable.
Sometime I also have this problem. This is similar to when I went overseas, I turned off the data roaming, but it always unable to connect to data when I returned. Usually I have to reboot it.
same problem
Same problem any one can help without custom rom
mahmoud1594 said:
Same problem any one can help without custom rom
Click to expand...
Click to collapse
Just got this alert as it was in my spam box hence the late reply.
Had done this comparison video of the note 3 versus nexus 5 WiFi speeds on same router and nexus 5 was giving speeds of up to 50 Mbps and the Samsung galaxy note 3 was giving 0.5mbps plus drop outs! See video https://www.youtube.com/watch?v=w-XvFPwTAGA
The router works fine with my 3 nexus 7 tablets, 3 Tegra note 7 tablets, Samsung galaxy note (original), 2x android mini PC, 2x smart TV's from Sony and LG, 2x smart bluray players from Sony and LG, laptop, smart camera from Samsung, Panasonic stranger, my NAS drives, 2x old HTC desire phones, a few other old phones from Sony and Nokia and media player from samsung and archos, the only device that ever had a problem with any Router is this Samsung galaxy note 3.
Main problem happens when there are open WiFi networks around our you have selected the auto detect in settings. Here is the solution https://www.youtube.com/watch?v=MjL8JbSQCvw and now I get 50mbps with same phone and router! So it was **** Samsung software to blame!
Now I have triple sim adapter in phone and all three give me 3g signal in Many areas.
TiGer0 said:
Sometime I also have this problem. This is similar to when I went overseas, I turned off the data roaming, but it always unable to connect to data when I returned. Usually I have to reboot it.
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Click to collapse
I have a Note 3 and this always happens to me when I return from travel overseas. I turn off mobile data and data roaming and use Wifi, but am never able to reconnect when I return. The first time I fixed this by rebooting. This time I tried restarting my phone, removing the battery, turning off Wifi Power Saving Mode by dialing *#0011#. Fortunately I was able to fix the problem simply by toggling Airplane mode without having to reboot. Hope this helps.
mentoz said:
I have a Note 3 and this always happens to me when I return from travel overseas. I turn off mobile data and data roaming and use Wifi, but am never able to reconnect when I return. The first time I fixed this by rebooting. This time I tried restarting my phone, removing the battery, turning off Wifi Power Saving Mode by dialing *#0011#. Fortunately I was able to fix the problem simply by toggling Airplane mode without having to reboot. Hope this helps.
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Click to collapse
i have same problem. but i'll wait another solution that permanently fix it without toggling airplane mode.
Same issue
I have the Note 3 & the same issue I'm not a fan of the lollipop look so kept my Kit.4.4.2,
I don't use tethering I play Clash of when I can but it never connects until I turn mobile data off then on this is a pain
i have no solution just having a moan about it.
I use CM Browser
:Telephony info:
IP : ml>
Network type :HSPA
Signal: -91dBm
IMEI : *****
Help !
Cheers oldyin
Hey guys,
Well, I ordered the essential phone from amazon.com and had it shipped to Europe (Belgium). It's working great for the most part but I have a question for anybody else who imported it from the USA about the preferred network.
If I check on the the frequency check site it shows that all protocols are compatible with my provider, including UMTS (which I presume is WCDMA).
If I set my preferred network to anything with WCDMA then it's impossible to make voice calls. Normally the GSM/WCDMA/LTE option int he preferred mobile networks should be perfect for me, no? The workaround I use is to select LTE/GSM/TDSCDMA in which case my phone connects with LTE and and allows me to make voice calls.. the weird thing is that it looks like my data connection drops to GSM (2G) while making a call.
Is this all normal? Anybody else encountered any issues and found workarounds/fixes?
thanks!
[edit, one of my friends has the same phone and issue, so it's not device specific. i also e-mailed essential and their first response wasn't helpfull and completely besides the point]
canned_polar_bear said:
Hey guys,
Well, I ordered the essential phone from amazon.com and had it shipped to Europe (Belgium). It's working great for the most part but I have a question for anybody else who imported it from the USA about the preferred network.
If I check on the the frequency check site it shows that all protocols are compatible with my provider, including UMTS (which I presume is WCDMA).
If I set my preferred network to anything with WCDMA then it's impossible to make voice calls. Normally the GSM/WCDMA/LTE option int he preferred mobile networks should be perfect for me, no? The workaround I use is to select LTE/GSM/TDSCDMA in which case my phone connects with LTE and and allows me to make voice calls.. the weird thing is that it looks like my data connection drops to GSM (2G) while making a call.
Is this all normal? Anybody else encountered any issues and found workarounds/fixes?
thanks!
[edit, one of my friends has the same phone and issue, so it's not device specific. i also e-mailed essential and their first response wasn't helpfull and completely besides the point]
Click to expand...
Click to collapse
Hey mate while I don't know if this will fix it but may help... Try dialing *#*#4636#*#* on your phones dialer and then click on phone and then click three dots in the top right corner and then select radio bands and then select Europe.... It should help but then again not sure
joshclouds said:
Hey mate while I don't know if this will fix it but may help... Try dialing *#*#4636#*#* on your phones dialer and then click on phone and then click three dots in the top right corner and then select radio bands and then select Europe.... It should help but then again not sure
Click to expand...
Click to collapse
thanks but that didn't work. back to the LTE/GSM/TDSCDMA prefered network...
I just received the phone last Saturday here in Belgium and I noticed a lot of battery drainage due to a loss in cellular signal. Fiddled around a bit and set my radio band to Europe and preferred network type to LTE/WCDMA. Still managing to maintain LTE+ and make phone calls at the same time. My provider is Proximus. Let's see how it goes the upcoming days and how it affects battery usage.
niko_c said:
I just received the phone last Saturday here in Belgium and I noticed a lot of battery drainage due to a loss in cellular signal. Fiddled around a bit and set my radio band to Europe and preferred network type to LTE/WCDMA. Still managing to maintain LTE+ and make phone calls at the same time. My provider is Proximus. Let's see how it goes the upcoming days and how it affects battery usage.
Click to expand...
Click to collapse
really weird, i'm on the same provider and tried exactly what you mentioned above but wasn't able to make phone calls.... on the upside my battery life has been stellar with the preferred network type i'm using. really impressive not to mention when it's asleep which is amazing, it stays at 100% overnight.
which hardware revision are you on? mine is 1.8 running android 7.1.1
canned_polar_bear said:
really weird, i'm on the same provider and tried exactly what you mentioned above but wasn't able to make phone calls.... on the upside my battery life has been stellar with the preferred network type i'm using. really impressive not to mention when it's asleep which is amazing, it stays at 100% overnight.
which hardware revision are you on? mine is 1.8 running android 7.1.1
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Click to collapse
Same hardware revision and same android version with security patch from November. I lost 15% battery overnight in airplane mode I guess something is going wrong at the quality control level at Essential Even though it has a lot of problems, I'm still loving this phone! It evokes an emotional response
niko_c said:
Same hardware revision and same android version with security patch from November. I lost 15% battery overnight in airplane mode I guess something is going wrong at the quality control level at Essential Even though it has a lot of problems, I'm still loving this phone! It evokes an emotional response
Click to expand...
Click to collapse
15% in airplane mode?? hmm that's very odd, specially since mine stays at 100% overnight.. then again i don't have any of those social media apps or anything special and I did set it to turn off wifi while sleeping and not charging. you might have a rogue app on your hands.
well i guess all that's left for us to do is cobble together a franken-phone from both our essentials and we'll have the perfect phone.!!
after i got used to the weight I started really enjoying the phone as well.
canned_polar_bear said:
15% in airplane mode?? hmm that's very odd, specially since mine stays at 100% overnight.. then again i don't have any of those social media apps or anything special and I did set it to turn off wifi while sleeping and not charging. you might have a rogue app on your hands.
well i guess all that's left for us to do is cobble together a franken-phone from both our essentials and we'll have the perfect phone.!!
after i got used to the weight I started really enjoying the phone as well.
Click to expand...
Click to collapse
No social media apps here either, only Whatsapp as an extra messenger service. I have all background autosyncs for all accounts disabled as well and yet lost another 9% over night...
Aah well, Oreo might bring some improvements and beta is already released for Essential Phone!
Hey guys,
I know the thread is old, but before I start a new one, maybe we could warm this one up?
I have a pretty similar (or the same) Problem with connecting to the different network types.
I just got my PH-1 from ebay two weeks ago. Sprint variant, but worked without a Problem here in Germanys GSM-based network - so I thought! After some days I noticed that in some areas I only had poor to no reception, where I knew it should be better (I never changed my carrier). Some twiddling and I found out, that the PH-1 only uses the 4G and 2G networks - not 3G! The 'Preferred network' was set to 'global' and I even went to *#*#4636#*#* --> three dots menu --> Europe. Just to be sure. So perhaps the antenna doesn't work properly I thought, but when I switch to 'WCDMA only' I get full reception 3G (H+). So the device is able to use alle three types of networks. After that I tried all different combinations, but in the end it comes to either 3G or 4G and 2G.
I tried another SIM-Card from the same Provider (o2/Telefónica) but its the same with the PH-1 and the SIMs work without any problems in my old device.
After that I followed the big discussion thread about unlocking the device on this forum and in the end successfully unlocked AND SIM-unlocked the device by flashing the modemst1 and modemst2. That changed nothing
My next step was flashing LineageOS 15.1 - also nothing changed...
Thus this is surely related to the PH-1 directly. Any ideas what the reason for this could be? Are there any other preferences I could try to change?
Any tips for europe and android pie with this phone? Should i set it to 4g/lte as preferred?
morfeas-dsl- said:
Any tips for europe and android pie with this phone? Should i set it to 4g/lte as preferred?
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Click to collapse
This is same as 3G/4G LTE so should be fine - i use LTE only because have VoLTE but if not then good have 4G/LTE enabled.