Op5 touchscreen stops responding to touch - OnePlus 5 Questions & Answers

OnePlus 5
Android 10
Oxygen OS 10.0.1
The touch works fine but sometimes it completely stops working. Physical buttons continue to work. After restart it usually works fine.
What are the latest solutions to this in order of least work to most work?
I have already tried wipe cache clean thing. Right now I am discharging it completely to check if that works.

Try safe mode to rule out a 3rd party app.
Any updates or recently added or uninstalled apps? Prime suspects...
Viewing what apps are running/cache before/after the glitch may help you spot possible suspects

sher_dil said:
OnePlus 5
Android 10
Oxygen OS 10.0.1
The touch works fine but sometimes it completely stops working. Physical buttons continue to work. After restart it usually works fine.
What are the latest solutions to this in order of least work to most work?
I have already tried wipe cache clean thing. Right now I am discharging it completely to check if that works.
Click to expand...
Click to collapse
hi did you find any fix? or reason why it happens. My device Redmi 8A shows this issue. Touch starts responding, screen off and on solves temporarily. Never faced this in MIUI ROM and mods, These issues are only in custom rom.

Related

Home button not working at all (tried several fixes)

(Edit 1) Found a fix already! Read post 2!!!
Hello there,
I've been having a OnePlus Two since 4 months already, and had like 2 or 3 home button not working issues.
They used to fixed by themselves after a couple of days of not working, but not this last time.
I tried already the reinstalling system (after formatting system via TWRP), clean it several times, hard reset (hold power button for more than 20 seconds), complete drain battery and fully charge it again, force stop fingerprint service, take out the tempered glass screen protector, and none of those solutions worked.
I here attach (copy the link, can't upload a video directly to this post) a video in which you can see that whenever I power on the screen (still locked), the home button works for several times, but as soon as I unlock it (pattern lock) it stops working. This makes me think that the problem is software, not hardware, but as I said before, already tried reinstalling OOS 3.0, wiping system, cache, data, internal storage, etc.
I compressed the video so it wouldnt be too big, but quality is good enough, just rise the volume so you can listen to the "vibration" that the home button produce.
Any help would be appreciated.
Sincerely,
Daniel Castro
Fix for the issue!
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
I have the same problem
Tomorrow i'll try your method
I've posted a questione about this issue,
I think the One plus team should find a solution to this problem that afflict many users
Also, don't forget to rotate your phone 720 degrees, counter clock wise! ? hocus pocus....
DCastro555 said:
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
Click to expand...
Click to collapse
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
LOL9988 said:
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
It will erase everything, make a backup before starting the process.
faustin95 said:
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
Click to expand...
Click to collapse
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
pitrus- said:
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
Click to expand...
Click to collapse
If it works, its worth a try . And yeah, but we are not in any OnePlus Forum, neither debating about if they are gonna do anything about their own issue, we are trying to fix what an irresponsable company wont.
can we make together an official request to one plus to give us an answer or explanation about this? a lot of users are facing this issue, it's not normal
This is my second opt I bought that this problem has happened
sorry for my english
I had also tried lot of things but home button is not responsive at all.. H2os,exodus,oxygen 2.1 ,3.0 same everywhere
---------- Post added at 04:01 AM ---------- Previous post was at 03:59 AM ----------
Error is: when i open fingerprint setting
Enrollment not working try differnt finger or try again ... Nd fingerprint autotest not starting also
i've turned to stock i've updated to oxygen 3.0 bet and the button worked again
i think rooting installing twrp and installing different roms may be the cause of this issue
faustin95 said:
i think rooting installing twrp and installing different roms may be the cause of this issue
Click to expand...
Click to collapse
Unfortunately that is not the case, it's a hardware design bug.
However you can f-k up your finger scanner by damage your persistant-partition if you flash up and down between different ROM/bootloader revisions. But it's easily fixed by flashing the image file for that partition again.
pitrus- said:
Unfortunately that is not the case, it's a hardware design bug.
Click to expand...
Click to collapse
it's a driver issue
faustin95 said:
it's a driver issue
Click to expand...
Click to collapse
50/50 moisture sensitivity and driver issue.
Home button has been working fine for a year, installed 3.0.1 today and suddenly home button only works in OOS 3.0.1. No longer works in CM 13, yet works fine in OOS 3.0.1. Definitely a driver issue.
Tried installing OOS 2.2.1, wiping, then installing Grarak's CM 13 and home button refuses to work. Wiped system, data, cache, installed OOS 3.0.1 and home button works again. Tried wiping again and installed CM 13, home button stopped working. Wiped and reinstalled OOS 3.0.1, home button works again.
Odd thing, my phone will only work with CM13 roms and OOS 2.2.0 or less for fps and home button. Nothing will fix or ever work.
For me, the home button stopped working for a short while on Graraks, then it just jumped back to life again and I haven't had any more home button blackouts after that. If it's a driver issue, it's an extremely intermittent one.
The fingerprint scanner has stopped working from time to time at lockscreen, but this is acceptable for an official hackjobb supported scanner until official sources are released ?
Need Help with this!
Hi everyone!
I have a OP 2 for more than one and a half years now and never had any issues with it(stayed stock...) until recently. I didnt update the phone to the latest version and was putting it off, and today in the afternoon when I tried to unlock my phone it said the 'Fingerprint hardware is not available' and after unlocking the phone with the pattern, it IMMEDIATELY LOCKS ITSELF BACK !!! after split second it just locks the screen while everything is working like connection, wifi, messages, notifications, etc. but due to this I cannot access anything on the phone, can't go to settings and switch to onscreen nav bar buttons, can't force stop/wipe cache the com.fingerprints.serviceext either, tried restarting it several times, downloaded the update but can't even install it because the phone just locks! I have no idea what would fix it and I am avoiding a full reset and wipe on the phone(also based on all i have read, dont think it would fix it anyways)
If anyone knows whats the problem or has dealt with it or knows someone who has, please help me out here on how to fix this and what to do. I did not root it or flash custom ROM's on it yet so literally dont know why it happened.
Thanks,
Max

Phone's wifi&bluetooth dead

Hey guys!
In the last week my wifi&BT stopped working suddenly, without any software change or new app installed. e.g. (when I swipe wifi, it looks like it is working, but cannot find any network)
mobile data still functions.
After reading quite a lot of manuals, I understood it might be a hardware malfunction, However, I tried to do few things already to understand if there might be another reason, none of the below worked
-Play with aeroplane mode and wifi.
-wifi fix applications
-Factory data reset.
-Wipe the phone and flash oxygen 3.1.0 via TWRP.
Before giving up, Wanted to ask if you have any advice that might help:
Any customized room that might will work?
Any way to check the phone log to understand what happens when we do it?
Any general advice?
Thanks in advance!
E.
try this rom
follow the guide completely
http://forum.xda-developers.com/oneplus-2/general/rom-hydrogenos-v1-2-0-sensors-t3264711
araaraara123 said:
Hey guys!
In the last week my wifi&BT stopped working suddenly, without any software change or new app installed. e.g. (when I swipe wifi, it looks like it is working, but cannot find any network)
mobile data still functions.
After reading quite a lot of manuals, I understood it might be a hardware malfunction, However, I tried to do few things already to understand if there might be another reason, none of the below worked
-Play with aeroplane mode and wifi.
-wifi fix applications
-Factory data reset.
-Wipe the phone and flash oxygen 3.1.0 via TWRP.
Before giving up, Wanted to ask if you have any advice that might help:
Any customized room that might will work?
Any way to check the phone log to understand what happens when we do it?
Any general advice?
Thanks in advance!
E.
Click to expand...
Click to collapse
Earlier today, my fingerprint sensor/home button completely stopped working.
I tried restarting, wiping cache and dalvik cache, re-installing the ROM, and I even went back to OOS and H2OS (both stock ROMs) to see if it would work. Alas, nothing worked.
A friend of mine then called me. I told him my home button is dead. He told me it happened to him once, and all he had to do was force restart the phone and it worked again.
I'll suggest that you try the same.
Hold the power button for ten seconds while your phone is on and it'll force restart.
Hope this fixes your problems, mate!

Moto X Play Nougat 7.1.1 unable to auto rotate anything

Hello all!
I have been struggling for a couple of weeks now with my MXP, it suddenly stopped auto rotating everything (All stock apps, desktop, installed apps), tried several fixes including cache cleaning, uninstalling recent updates, sensor fix tool apps (like Quick TuneUp), the issue appeared after the Nougat 7.1.1 update (NDP26.48-24-1) but I don't think it is related to it because it was working fine after I patched with the OTA.
Update: I found out that the accelerometer works correctly using Spirit Level app, I already factory reset my device 2 times with no change.
Hope someone can give me some light!
My x play in that all sensors are not working pls provide some solution....
Silverian said:
[...] my MXP, it suddenly stopped auto rotating everything[...]
Click to expand...
Click to collapse
Did you check settings/display/rotate screen?
Don't know the exact wording, my device shows German.
Awesome kernel. Everything works fine. LOS 14.1
tag68 said:
Did you check settings/display/rotate screen?
Don't know the exact wording, my device shows German.
Click to expand...
Click to collapse
I did, that was the first thing to check.

Screen Freeze K33a42 (Resolved)

Device Lenovo k6 power k33a42 running stock 7.0 last stock build.
Issue
Device would work fine as long as I am on lockscreen, I can put password type every thing, but the moment I enter the correct password and start using it, it would freeze on the homescreen, I would lock and unlock again by typing the password, only to get frozen screen. so power off and reboot, I can type in password again and get to homescreen, this time I could use the device without freezing,
3rd time, it freeze in between.
lock, unlock, reboot, seems to make it work again.
factory reset many times. no effect.
flashed custom ROM LOS 15.1 and LOS 14.1, got process system stopped error on LOS 15.1 and on 14.1 have to log.
Used no mods, no files apart from ROM and opengapps
Clean flash, No external sd card.
My first few suspect,
1. LCD display loose connection that causes the device to sometimes works flawlessly and sometimes make it impossible, opened back panel, did some not so useful checkup, closed again. useless don't try.
2. Messed up OTA updates, flashing stock S223 update, will report if this solved.
3. Overheat, most unlikely,
and the culprit
Lenovo, spoiled Moto as well.
If anyone has any info that they can share, please feel free to comment..
Update
After flashing
Lenovo_K33a42_S223_Q00440_20170610 via QFIL (removed all the data, including the internal sd card)
All The problem seems to be gone, touch is responsive, no freezing or overheating anymore, even the MIC issue was resolved which was present before on this particular unit. noticed unstable and low sim signal sometimes.
I think it's best for anyone who is coming from Stock ROM to flash the Stock ROM via QFIL to avoid such issues first.
Got OTA update K33_S223_170610_ROW_TO_K33_S229_170908_ROW of 76mb
after update again got another one, system looks to be working fine. touch was responsive as well.
K33_S229_170908_ROW_TO_K33_S231_17114_ROW
79MB
after flashing this I could notice touch lags, this is without installing any other 3rd party apps and no files whatsover apart from the ones lenovo pushed through the device.

Redmi k20 gets stuck while trying to play sound

Since Friday my device is restarting automatically with error DEVICE CLOSED UNEXPECTEDLY
I tried hard reset went to service centre they did an software upgrade and then a downgrade to 12.0.3 from 12.0.5 but nothing worked
And now when i try to play any sound whether through YouTube , Music etc it is just crashing
Even the Sound settings are not opening and i couldn't connect to calls either and volume keys are also not working
Seems like hardware problem
But other things are working
Are you sure they did upgrade and downgrade?
Was it full wipe?
It recommend to flash custom ROM and see if sth cbange
Yes they did downgrade from 12.0.5 to 12.0.3
And I had full wiped from recovery 2-3 times
And yesterday I noticed one more thing my front pop-up camera was working fine but when I enabled sound effect for it
It just freezes
Ok, so that's officially India MIUI issue
try this
This is ultra battery saving option related and they're working on an update
i have already tried all these but nothing works and how my device is stuck in fastboot mode while trying to flash stock rom through mi flash tool
You mentioned earlier that phone is boiting, but it restarts often.
What error in miflash?
Yes it was booting then only when I tried to flash miui11 through mi flash tool it got stuck in fastboot mode
Mi flash was giving crclist error everytime
Anyways I have successfully flashed miui 11 through twrp but the above problems are still there
I had exactly the same issue with this device.
Then tried 5/6 custom roms of android 11.
Nothing worked, every os had it's own issue.
Then lastly I've installed PIXEL EXPERIENCE 10 PLUS rom and the phone started to work fluid.
I have a same problem. Whenever accessing sound, if freezes and restarts! Went to Mi center. They said they have to replace the motherboard . Actually it's one of the IC that's malfunctioning... Here's a video -
Let e know If there's any ROM that gets around this issue
nilanjan.joy said:
I had exactly the same issue with this device.
Then tried 5/6 custom roms of android 11.
Nothing worked, every os had it's own issue.
Then lastly I've installed PIXEL EXPERIENCE 10 PLUS rom and the phone started to work fluid.
Click to expand...
Click to collapse
Didn't work for me
shrae said:
Let e know If there's any ROM that gets around this issue
Click to expand...
Click to collapse
Pixel Experience 11 plus worked fine, except the Audio problem still remains :-(
Gopalakrishnan V said:
Pixel Experience 11 plus worked fine, except the Audio problem still remains :-(
Click to expand...
Click to collapse
Did you manage to solve your problem? I have the same issue and dont know what to do
levarete said:
Did you manage to solve your problem? I have the same issue and dont know what to do
Click to expand...
Click to collapse
Nope the audio issues cannot be fixed with any software. I think it's caused due to some IC failure.
You would have to change the motherboard to fix the issue or you have to be a professional electronics engineer who knows and have the equipment for micro soldering.
The same issue was encountered with me also. I am in great distress right now. Tried more than 30+ ROMs (including recover, fast boot, custom, and stock), but nothing helps.
IF you find anything please update here.. THat’ll be a great help indeed!!
Here’s my thread: https://forum.xda-developers.com/t/...dphone-and-many-features-not-working.4309769/

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