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i've just been changing a few icons on my home scree. everything has been running great, had no problems whatsoever until i tried to access the market this afternoon.
the error im getting is that i need to set up or sign into my gmail account, so i go ahead and chose sign in, then it says:
"Can't establish a reliable data connection to the server.
This could be a temporary problem or your SIM card may not be provisioned
for data services. If it continues, call Customer Care."
ive searched all day on the net for a fix, tried unmounting the sd card, removing the sim, signing in via youtube, but nothing works.
what i have noticed is that, in the accounts settings, my gmail address is missing (samsung & regular email accounts are still there).
now, i must say that while i have been messing around with stock icons, i havent touched anything google related, or indeed deleted any apk's.
the last option open to me is a hard reset, which i want to avoid like the plague after weeks of customising my phone, even titanium restore didnt fix it
does anyone have anymore ideas what i could do?
thanks
i've had an idea, but will it work?
if i create the same account on my girlfriends galaxy ace, would i be able to transfer those account settings to my phone? if so, where are they located
i've just noticed as well, that i'm not getting any emails from my other accounts either
please....really need some help here guys
You could always re-flash your firmware to get the gmail icon and all the other settings back.I know you said you don't want to but if its disappeared then its a good way to get it back at least and with a nandroid and /or titaniun back-up its not that much work to put all your settings back.
ok, reflashing the firmware didnt work. the problem is definitely with servers as i cant add any more email accounts, all are getting server errors.
so....i ask this, what file holds this information? and if i can copy this from my girlfriends phone, will it work?
in fact, does anyone know ALL of the google apk's that should be installed, i have a feeling one is missing/corrupted
surely someone on here must know the answer to my last post??
I was having data issues with many different modems on my carrier but found today that KE7 modem solved my problem with solid download/upload speeds. worth a shot.
Have you frozen something or deleted something with titanium that you shouldn't have?
Try calling your operater to check if you have connection problems or not.After all the warning did say to call.The fact that it just happened suddenly is quite surprising and re-flashing should have put back everything that was missing.
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
PlanetP said:
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
Click to expand...
Click to collapse
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
chiefroastbeef said:
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
Click to expand...
Click to collapse
me too,google maps, google account,all disconect from server,maybe this is really a china thing, exchange works great though, maybe later microsoft will sell a lot more wp7.5 in china,because android can not sync with google anymore
2 days later i will check again in europe
Connection Error
I have been accessing gmail/market/maps on China mobile for past 3 months ... but for last couple of days I am getting Error connecting to server message... does it something to do with China mobile connection or something to with the setting... I have wiped the mobile couple of times and installed new rom also. Even then it is not solved? any soultion
Seems like this is a problem on both networks just recently, for me, it was just four days ago.
I have been in and out of china the past three months with my s2 without problems. I wonder why we are all met with this problem.
Now that you brought it up, google maps doesn't work either. it seems to detect my location, the arrow swivels around, but the map its not displayed, just the grid.
I really hope this is a temporary thing...
Sent from my GT-I9100 using XDA App
I've recently (2 days ago actually) upgraded my firmware to 2.3.5 (from 2.3.3) and I'm getting the same connection error when trying to add a google account. I'm pretty sure this is related to the china firewall as all the google services work correctly ever since the day I bought the phone.
In fact, I have tried all the alternatives that you can think of: using wifi to add google account does not work, using youtube to add account does not work, using market enabler to fake my sim card provider does not work, factory reset does not work, downgraded back to my original 2.3.3 firmware does not work. The only plausible option left now is to try and add a L2TP VPN account to my phone. If this happens to work (which I'm pretty sure should) then it means china has resumed blocking all the google mobile services.
I'll keep you guys updated in a few days once I find a good vpn service provider.
UPDATE: I have got a reliable vpn service going on and am now able to connect to google services and sign in to my account. Note that you'll need to take out your unicom sim card and connect to wifi+vpn to have this work. If you have a sim card inserted, you'll have to try the youtube trick with vpn connected.
So I have proved that this is, in fact, related tol china blocking access to all the google mobile ports.
So the china firewall has blocked google mobile services before?
I never knew this since I recently switched from a hk blackberry with a roaming plan in china the past three years when I traveled in and out of china.
Do you think it has to do with this weeks anniversary?
Sent from my GT-I9100 using XDA App
Got the same problem after have bought a GS2 from Hong Kong.
Try Wifi/China Mobile internet but nothing works was wondering if it didnt come from my rom...
Same problem, wish I'd seen this thread early, as I 've just wiped my phone, lost **** loads of data re-installing firmware, stock rom etc, re-setting, sim card in/out, cannot try the YouTube Trick as China won't allow You Tube and still can't add the google accoutn as it says it can't establish a reliable connection.
Jesus, what the feck is going on ?, anybody got any information on whether this is actually just China ?
This was working fine up until a few days ago, I have been in Guangzhou for past 2 years, and had Galaxy S2 working fine here for last 6 months, and now this ?
Wow, that sucks for you, I feel for ya, I have since rooted my phone so I can make bootable back ups.
I am heading back to hong kong tonight, so I will update you guys tonight when I get out of the firewall.
When did this problem start happening for you guys?
Sent from my GT-I9100 using XDA App
Hi Chief,
For me 3 days ago, it really is a complete pain in the A$%e...
At first I thought my Data Plan had been cancelled with China Telecom, but even after re-booting, hard reset without sim and just connecting to the WiFi in the company which is obviously Chinese, it still will not add the Google Account so no GMAIL or Market Place anymore...
Still trying to see what else is shafted, but also my phone looks naff now as I cannot re-download Go Launcher EX from Market Place as cannot get on it...
That is around the same time as mine, I think I lost connection last wednesday. I hope this isn't forever, especially for you guys that are in china long term.
Had this happened before? I wonder if this is across all phones with android platform.
Sent from my GT-I9100 using XDA App
Hi, I just got a brand new Xperia Play and am loving it so far, aside from one infuriating issue.
When I'm on WIFI I simply cannot download anything from the market, I've been messing with this for the past 2 hours, things I've tried:
Clearing app cache of several apps related to downloading
Toggling WIFI / 3G
Restarting phone
Updating to latest firmware
Reset to factory settings
Play with router wireless settings
Reinstall router firmware
The only thing that did something is clearing the cache of the download manager, after I did that I was able to install one thing from the market. But it only worked once, it's not working anymore.
I'm also unable to play youtube video's when using wifi.
Does anyone have any ideas as to why this is happening? My phone is brand new, so it can't be something I did with it.
Also, up till today I had an HTC Magic, which did not have the problem on the same wireless network. It did have occasional "download starting" hiccups, but nothing like this.
Any advice?
Thanks!
Edit: Solution: http://forum.xda-developers.com/showpost.php?p=17359553&postcount=4
Edit2: False alarm, still not working.. seems to come and go
You have the weirdest problem.. Did you check your router to see if it's generating enough ip addresses for all your wireless devices?
What is the distance between you and your router and what kind of router is it? I believe the play has a weaker wifi radio, so it might be dcing too often to stream and download.. Try standing closer to the router to see if there is a difference first.
Sent from my XPlay using XDA App.
I'm right next to the router and the web interface shows a full signal, so it can't be that. I can also see in the web interface that an ip address was assigned.
I've tried setting the phone as the DMZ and disabling the router firewall. No luck with that either.
I also tried upgrading my router firmware from Tomato to DD-WRT and doing a factory reset, but again .. no luck.
I'm running out of ideas, it seems the problem originates from Android and not my router, but I can't think of anything else I could try. Could it be an issue with the Android network in my location?
Omfg.. 3/4 hours later I finally got it, and this one wasn't suggested anywhere else so hopefully this will help some others in the future.
I had to go into wireless settings on my phone, click menu, go to advanced and then manually configure the network connection. Make sure your router has reserved an ip for you and use that one, otherwise you might end up trying to use one that is already in use.
After that it all seems to be working for me (so far). Fingers crossed that it won't stop working again.
Yea you couldn't find the answer anywhere else because it seemed like it was an isolated incident. Gratz for figuring it out though.
Sent from my XPlay using XDA App.
Next day, working fine in the morning. Couple hours later and it's back to getting stuck on "Downloading". Tried toggling static ip with no luck.
God this is incredibly annoying. I'm guessing it'll magically start working again at some point, and then stop working again later.
From what I've found through google this bug has been around since the very first version and not a single solution has been offered by google. Seriously this is ridiculous
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
I was going to say download speedtest.net app when you can and see what it yields... but I see you've got it figured out. Nice!
Sent from my PC36100 using XDA App
lafoma said:
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
Click to expand...
Click to collapse
Interesting, so you're saying that google somehow classifies us as UK users, which causes problems when switching to WIFI, which is not classified as a UK connection?
It would make sense, seeing as it seems to start working again after a while.. which could mean that whatever info google is caching on us is expired and it finally adopts the WIFI connection info.
Still, I have doubts about that.. I mean wouldn't a LOT more Rogers users be complaining about this?
The only persons that would be complaining are people like us running UK roms but our WIFI is coming from a canadian provider. In my case Videotron.
So when i<m using 3g data, i'm seen as coming from the UK because of the RMNET connection and when using WIFI i'm seen as Canadian... with a uk rom.
I've read that the market DOES have regions... might not be 100% correct on that but it might be part of my issue.
Mine BTW, never works anymore even after clearing cache, FC the market, etc...
lol i got the opposite problem i have trouble downloading stuff from the market using 3g but works perfect using wifi
not really an issue since im not an app whore
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Thanks, but i had already tried that.
Reinstalled the UK rom yesterday, and even after a clean install market still doesnt work on WIFI even tho my WIFI works for browsing, accessing my computer thru RDP, etc.
yohandesilva1 said:
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Click to expand...
Click to collapse
This only works for some people.
My market has been working for a day now (I didn't do anything to fix it), I'm expecting it to stop working any moment. Fingers crossed.
Edit: Aaand there we go.. stopped working again. Sigh.
Got the same issue both on my Nexus S (Videotron) and (which is strange), on My Motorola Xoom Tablet which only has wifi, no 3g !!
Edit: If I connect my tablet thru my cell phone (wifi tethering) I have no problem with market
ok so me and mobidoy are both on Videotron...
Naatan I see you are in quebec... Videotron also?
Starting to believe it migh be an issue with them
hey
im in videotron too and since 4 days i cant watch youtube on youtube app and my download on market stay stuck in green bar!! i have a toshiba thrive android 3.1!!!!!
when i connect with a 3g router or on the wi fi in my city everything work again
so it clear that videotron is the problem!!!!
Had the same problems
First time hard reset fixed it.
Second time by magic, sorry. I was about to send the phone to repairs
I used the XDA App to post this, what did you use?
I've been having the exact same problem as you and can't seem to find a way to solve this. I just purchased a Galaxy Tab 10.1, WIFI only, and at home nothing will download from the Android market. It just gets stuck. Youtube videos also dont work via the app.I tried it out at a friends and everything worked flawlessly.
At home, I also have Videotron internet. I just called them, and tried to explain to their customer service but obviously they were quick to blame it on anything else they could. They said they did not block any ports either.
I read a thread about some vodafone users in the UK having a similar problem than us:
Edit: It wont let me post an external link because I'm a new user, but the post is on androidforums.com and is titled "ANDROID MARKET download/update problem via WiFi"
It seems their problem was fixed after calling Vodafone.
I'm also inclined to point fingers at Videotron since its odd we are all customers of theirs.
Just called Videotron technical support, they have an open ticket about it since yesterday morning and are actualy working on the issue !! There is hope !!
Hi,
I'm having WiFi problems, let me explain the situation:
A few days ago I got the 4.4 (KRT16S) OTA update, let it update, almost all was working fine, but as Android goes, some features were missing when you update (like the Storage Access Framework file picker, it just wasn't active and a few others).
So I factory reset the device (please note I have it completely stock, no root, no unlocked bootloader etc.), after it did it's dirty job I logged back into my Google account and it started to restore my previously installed apps. All fine so far.
After opening Google Play store there were all the images missing and a message telling me that I have no "network connection", which was funny because I could traverse the store, install apps, but just no images.
Next was the Google+ - again telling me I had no connection, the same Google Music, Hangouts and every other third party app that somehow uses (imho) the Google Authetication/Account were reporting errors. On the bright side, gMail/Authenticator/Gallery/Photos were ok... Rebooting the device did not help.
As it was quite late I said "screw it" and went to bed. What was my surprise the next day after logging into the compay WiFi that it works like it should, no errors whatsoever. So I thought "ok, it just needed some time" (whatever that would mean :silly.
After I came back home, logged into my WiFi and again - the same problems. I tried meddling with the encryption modes, even opening it completely, turning off QoS, lowest speed modes, changing channels (not that would help, but I'm desperate ) etc., but to no avail.
Please note that it worked on "before the factory reset" KitKat, 4.3 and 4.2 Jellybean, also Transformer Prime and HTC Wildfire S (bunch of different roms and versions since I have them) are using that WiFi with no problems.
Anybody having similar problem? Is there a fix for that?
Thanks for your time
EDIT: The WiFi connects and most of the apps work, it's just some of the Google apps that do not: Google+, YouTube, Play store/music, Hangouts and some others.
GappaX said:
Hi,
I'm having WiFi problems, let me explain the situation:
A few days ago I got the 4.4 (KRT16S) OTA update, let it update, almost all was working fine, but as Android goes, some features were missing when you update (like the Storage Access Framework file picker, it just wasn't active and a few others).
So I factory reset the device (please note I have it completely stock, no root, no unlocked bootloader etc.), after it did it's dirty job I logged back into my Google account and it started to restore my previously installed apps. All fine so far.
After opening Google Play store there were all the images missing and a message telling me that I have no "network connection", which was funny because I could traverse the store, install apps, but just no images.
Next was the Google+ - again telling me I had no connection, the same Google Music, Hangouts and every other third party app that somehow uses (imho) the Google Authetication/Account were reporting errors. On the bright side, gMail/Authenticator/Gallery/Photos were ok... Rebooting the device did not help.
As it was quite late I said "screw it" and went to bed. What was my surprise the next day after logging into the compay WiFi that it works like it should, no errors whatsoever. So I thought "ok, it just needed some time" (whatever that would mean :silly.
After I came back home, logged into my WiFi and again - the same problems. I tried meddling with the encryption modes, even opening it completely, turning off QoS, lowest speed modes, changing channels (not that would help, but I'm desperate ) etc., but to no avail.
Please note that it worked on "before the factory reset" KitKat, 4.3 and 4.2 Jellybean, also Transformer Prime and HTC Wildfire S (bunch of different roms and versions since I have them) are using that WiFi with no problems.
Anybody having similar problem? Is there a fix for that?
Thanks for your time
Click to expand...
Click to collapse
how old is your router? Does it support 2.4Ghz or 5Ghz? In Wifi, select "Advanced" and select the frequency that your router support.
I have this one, not that old, but still only 2.4 GHz:
- D-Link DWL-2100AP
- http://www.dlink.com/-/media/Business_Products/DWL/DWL 2100AP/Manual/dwl2100ap_manual_EN_USA.pdf
Update: Well...somehow it fixed itself after a while (day), the only permanent change to my WiFi settings was changing the channel and SSID...no idea what's the reasoning behind this, but I'm glad it's working now
The problem is DNS related - once I set Google's DNS (8.8.8.8, 8.8.4.4) for my home WiFi on the phone, all the problems were gone. Fixed the problem on my N4 KitKat and another user's N7 KitKat with completely different AP/router.
Weird - all the other devices have no problems with my router's DNS (different device than the AP). Hope that helps somebody who has the same problem
Hi all
first post on here after some help as ive not got a clue.
ive just got a note 4 from O2, have unlocked the phone after code from them, ive then stuck the Bebrand uk BTU on, received the Samsung update.
all has been working great, but all of sudden the play store wont install apps when running at home on wifi , fine on mobile data and fine on the work wifi can search the store fine, all web traffic is fine but it wont download and install apps.
get the error 495, but only on the home wifi any ideas, ive tried clearing the cache and data, ive removed my account hard rebooted, stuck account back on but still on luck when on wifi
help please
Maybe they banned your ip address, just joking
Sent from my SM-N910T using XDA Free mobile app
Do you have anything like lucky patcher installed?
would seem like an ip block must admit
no thing like that
willstaa said:
Hi all
first post on here after some help as ive not got a clue.
ive just got a note 4 from O2, have unlocked the phone after code from them, ive then stuck the Bebrand uk BTU on, received the Samsung update.
all has been working great, but all of sudden the play store wont install apps when running at home on wifi , fine on mobile data and fine on the work wifi can search the store fine, all web traffic is fine but it wont download and install apps.
get the error 495, but only on the home wifi any ideas, ive tried clearing the cache and data, ive removed my account hard rebooted, stuck account back on but still on luck when on wifi
help please
Click to expand...
Click to collapse
I had that error
did the defaults on the router
and solved the problem
Anyone facing this problem? My google pay is inconsistent when on public transport and in retail stores.
Could it be software issue?
Can you type Oxygen version, root or no? And can you find in Google play settings certification of you device?
alf_and_co said:
Can you type Oxygen version, root or no? And can you find in Google play settings certification of you device?
Click to expand...
Click to collapse
Also having problem with my NFC with public transport.
Never work for public transport before, but ok with retail payment
my is Oxygen OS 10.5.10.IN11AA, no root.
not sure if this is the Google Play Cert
Version 20.6.19-all [0] [PR] 316598174
OOS 10.5.10.IN11AA
Google Play Services Version 20.21.17
Google Pay Version 2.111.306
I tried toggling on the '' non standard NFC tag support '' in developers option. Doesnt work as well.
Many op8p users also faced the same problem in my country.
Tried re-adding my cards several times, cleared cache of google pay,google play services,google framework.
Downgrading app versions.
On public transport, my phone just vibrates and will prompt " does not work " or " move closer ". Never worked, receiver receive nothing.
In retail payment, it worked about 90% of the time with 10% requiring to tap twice.
I have similar issue.
- I use polish banking application that uses NFC for contactless payment.
- In retail payment, 90% of the time is successful, 10% requires to tap again.
- In vending machine almost every payment is rejected (I got 1 successful payment but I can't reproduce it again). I used same banking application on my xiaomi mi8 with same vending machine and worked good.
- I tried google pay and it doesn't work too (at least it shows some error on screen)
- no root, oxygenos 10.5.9.IN11BA
In conclusion it's not a problem with google pay but with nfc as other payment apps have same problem.
IIRC on the teardown video, the NFC chip is in behind the camera. It's maybe in too deep inside the phone for it to work correctly everytime.
Sent from my IN2023 using Tapatalk
Came looking to see if I was the only one with an NFC issue
Mine has been working perfectly since I got the phone, then yesterday I went to use it at a POS in a shop and it wouldn't work......move closer/slower etc. so I used my bank card itself.
I got the train and said I had low balance when I got off so went to top up my leap card (Irish transport card) and it fails the second it tried to read the card.
FYI I have sucessfully topped up my leap card dozens of times on the phone.
Next I went to get something to eat. I tried using it at the restaurant POS and worked first time, no problem.
Then this morning I just tried using it in shop POS and everytime it pinged and gave me a tick mark and showed the card as if it completed OK but the shop unit did not register anything (I also know the transaction did not go through as revolut did not show the transaction). I used my bank card and it worked.
I have just tried my leap card again and it is still not working.
This is very frustrating as I use NFC payment everywhere.
Anyone know if I can see logs for the NFC chip?
Why did it suddenly just stop working, I haven't had any updates.
Running Oxygen OS 10.5.12.IN11BA
Play services Version 20.33.14(120400-327249014)
Google Pay Version 2.116.328438545
Not had this problem before, could your case be the cause? Or anything else in your hand?
The range has impressed me with mine.
Currently rooted and using xXx and Gpay is still good.
It looks the oneplus 8 pro nfc chip is very weak. For me the strongest signal is under oneplus logo on the back. I found out the nfc chip is under the keypad at vending machine (not under display). Now to make it work I must keep my phone very closely to the terminal.
I need to get close on a number of NFC readers...no biggie.