Unlocked/unrooted device not certified - OnePlus 5 Questions & Answers

Hello!
Anybody knows how to solve my issue? From one day to another my device become 'uncertified'. I didn't even touched root/bootloader unlock. It just showed a message: I cannot pay contactless with Google Pay anymore as my device not certified anymore.
It's a stock OP5 with OxygenOS 10.0.0.1.
I contacted google, but they keep saying it can be handled by device manufacturer only. I sent email to OnePlus but they still don't understand my problem (yet).
Does anybody had similar issue? How can I solve it without rooting/installing different OS/magisk ?
UPDATE: see my last post in this topic: a factory reset solved the issue. No idea what was the problem, why did this happened.

Clear app data (not cache) for Google Play Services and Google Play Store then reboot and see if that helps. Download any safetynet check app from play store and check if safetynet is passing after you have cleared the data and rebooted.

madman said:
Clear app data (not cache) for Google Play Services and Google Play Store then reboot and see if that helps. Download any safetynet check app from play store and check if safetynet is passing after you have cleared the data and rebooted.
Click to expand...
Click to collapse
Thanks for the answer. Unfortunately didn't helped. Safetynet says: Safety Net Request: Success, Response signature: Success, Basic Integrity: Failed, CTS profile match: Failed.

Ok, I did what I don't wanted to: factory reset. This helped to get my device certified again. Now I need to spend a lot of time to restore all my application's settings as it was before. (It's a real PITA) But at least: the problem is solved.

Related

Google Play doesn't auto update apps

hello, I use android 5.0 lollipop.
Google play doesn't auto update and doesn't show notifications for update waiting apps. When I clear "data" for Google Play Store it starts to show notifications, but when I open Google Play , it asks me about google campaigns and agreements, I accept it, and after this process problem starts again.
I am sure this is about the "data" that Google Play uses. Problem disappears when I clear data. Problem starts again after first usage. (first window)
I tried deleting cache and data for Google play services too. I did factory reset and I removed Google Account. Nothing helps.
Thank you.
Try updating the play store
http://www.apkmirror.com/apk/google-inc/google-play-store/
And clear cache/data for google services / framework
i tried, still no luck.
ive been having issues with updating apps on my s5.
i got an error code 963
it seems to be with apps ive moved to sd card.
i read something about new android OS after a certain version are not allowing apps to stored in sd card.
i unistalled playstore and reinstalled it and i aldo moved the apps to device storage and both those actions or one of them by itself allowed the apps to update
i dont know if it was just uninstalling the playstore or moving the app to device storage though. thought id share my experience
mine is the sm-g900r4
dm01 said:
hello, I use android 5.0 lollipop.
Google play doesn't auto update and doesn't show notifications for update waiting apps. When I clear "data" for Google Play Store it starts to show notifications, but when I open Google Play , it asks me about google campaigns and agreements, I accept it, and after this process problem starts again.
I am sure this is about the "data" that Google Play uses. Problem disappears when I clear data. Problem starts again after first usage. (first window)
I tried deleting cache and data for Google play services too. I did factory reset and I removed Google Account. Nothing helps.
Thank you.
Click to expand...
Click to collapse
try flashing updated stock rom from sammobile.com
is there any solution other than flashing rom? where does GP store its files? maybe i can change or delete them.
dm01 said:
is there any solution other than flashing rom? where does GP store its files? maybe i can change or delete them.
Click to expand...
Click to collapse
You already said "I did factory reset and I removed Google Account. Nothing helps"
What extra do you think you can achieve without re-flashing a ROM, that a factory reset couldn't fix?
*Detection* said:
You already said "I did factory reset and I removed Google Account. Nothing helps"
What extra do you think you can achieve without re-flashing a ROM, that a factory reset couldn't fix?
Click to expand...
Click to collapse
sorry i am just a beginner user ,i have 2 questions
-if i do flashing rom will my phone out of warranty?
-can i see/change Google Play Store files on my phone? i have no root access
thanks.
No you won't lose warranty flashing STOCK ROMs with ODIN
You will lose warranty if you flash anything custom
Which Google store files are you talking about?
And if you had access to them, being a beginner, what would you be looking for, and what would you change, again, that a factory reset did not achieve ?
Unbelievable !
I flashed last stock rom but problem continues.
I check manually most days, and just update any that are sitting waiting
Not sure if there is like a set time period it waits before auto updating, but the notifications for available updates will likely only happen if you disable auto updates, otherwise it has no reason to tell you there are updates waiting, it will/should just update them and tell you once it's done
So try this:
1. Disable auto updates in Google Play settings
2. Wait for a few days until there are some updates available
See if you get notifications
If yes, try this:
1. Enable Auto updates in Google Play
2. Wait a full week without manually updating, see if they auto update

Google Play Error 490?

I've got an A2017U running B25 with Magisk 13 beta on it, but now I've run into this odd problem - I can't install or update any apps on the Google Play store over 4G (T-Mobile) - it just returns the following error in a pop up:
"*App Name*" can't be updated. Try again, and if the problem continues, get help troubleshooting. (Error code: 490)
Wi-Fi works fine. I've tried clearing the cache for Google Play store, the Download Manager, and clearing the Dalvik/Cache partition, but nothing's worked. Anyone got an clue on how to fix this?
lukanite said:
I've got an A2017U running B25 with Magisk 13 beta on it, but now I've run into this odd problem - I can't install or update any apps on the Google Play store over 4G (T-Mobile) - it just returns the following error in a pop up:
"*App Name*" can't be updated. Try again, and if the problem continues, get help troubleshooting. (Error code: 490)
Wi-Fi works fine. I've tried clearing the cache for Google Play store, the Download Manager, and clearing the Dalvik/Cache partition, but nothing's worked. Anyone got an clue on how to fix this?
Click to expand...
Click to collapse
Check background data for download manager and play store it's disabled then turn on... This is the main cause of error if it helps then thanks me or contact Google team from playstore through chat or voice they will sort out.
Laleka said:
Check background data for download manager and play store it's disabled then turn on... This is the main cause of error if it helps then thanks me or contact Google team from playstore through chat or voice they will sort out.
Click to expand...
Click to collapse
Hey, thanks for the suggestion. I was actually able to download one app immediately after toggling it for the first time, but then it stopped working again. Sometimes, clearing the cache seems to have a similar result.
What's weird is that it has no problem downloading when connected to a VPN or WiFi, it's just an issue when on the bare cellular connection.

After January Security Update various Google Apps are crashing. Plz Help.

Friends, I updated my Mi A1 to January Security Patch a few days ago. But then Google Now started crashing, then Google App refused to open coz of error Google Stopped, Assistant crashed as well, Gmail stopped, Google Opinion Rewards stopped, third party app like bluemail stopped.
This was very irritating. I cleared cache of Google App, Google Play Services, uninstalled their updates but nothing worked.
So at last I made a backup of the data and reset the phone. Hoping that it'll solve the problem. And actually it did untill I update the Gapps to lastest version and again Google App, Assistant, Gmail, Google rewards started crashing.
Again had to take a backup and reset the phone. Now I havent updated any GApp and no crashing till now.
I dont know why it is happening. Any concrete solution please?
try factory reset , without restore data.
or
try flash use miflash.
ajegile said:
try factory reset , without restore data.
or
try flash use miflash.
Click to expand...
Click to collapse
Thanks mate, didnt restore data. Updated all the Apps and till now no crash.
But this notification "Android System: Google Play Store is running in the background" is a new annoyance. Is it normal? (Never saw it for Play store before)

Nokia 6 Oreo Play Store problem

clean nokia 6 ta-1000 updated all otas and updated to oreo,
installed google play store via the chinese store that comes preinstalled
when trying to update or install apps i'm getting error 404
the store worked without problems on 7.1.1..
tried clearing data/cache, didn't help
anyone else having this problem? any solution?
Fakkurai said:
clean nokia 6 ta-1000 updated all otas and updated to oreo,
installed google play store via the chinese store that comes preinstalled
when trying to update or install apps i'm getting error 404
the store worked without problems on 7.1.1..
tried clearing data/cache, didn't help
anyone else having this problem? any solution?
Click to expand...
Click to collapse
Try this tool to install play service to your device
https://www.androidfilehost.com/?w=files&flid=198968
A factory reset is required to use this
One more thing, read all instructions form here before use from here
https://forum.xda-developers.com/nokia-6/how-to/tool-nokia-6-utility-playstore-language-t3637252
I m not be responsible for any damage or brick device
sltushar said:
Try this tool to install play service to your device
https://www.androidfilehost.com/?w=files&flid=198968
A factory reset is required to use this
One more thing, read all instructions form here before use from here
https://forum.xda-developers.com/nokia-6/how-to/tool-nokia-6-utility-playstore-language-t3637252
I m not be responsible for any damage or brick device
Click to expand...
Click to collapse
play services are installed by default and i already have play store installed. i don't see how this could help
I also have the same issue since last 2 days after the Oreo update. I tried every possible things needed or advised but I am still helpless.
Fakkurai said:
play services are installed by default and i already have play store installed. i don't see how this could help
Click to expand...
Click to collapse
Okay give me some time, to find a solution for you guys
mohammedmahfuz said:
I also have the same issue since last 2 days after the Oreo update. I tried every possible things needed or advised but I am still helpless.
Click to expand...
Click to collapse
I also got this error 2 days ago. When I was on Android 7.1.1, I updated to 8.0.0 officially but the problem was not resolved.
me too last 2 days
I have same problem last 3 days.
Device recognised by Google Play as uncertified. Maybe problem in that?
LightMolfar said:
I have same problem last 3 days.
Device recognised by Google Play as uncertified. Maybe problem in that?
Click to expand...
Click to collapse
mine says certified in play store settings so i doubt it has anything to do with it
Fakkurai said:
clean nokia 6 ta-1000 updated all otas and updated to oreo,
installed google play store via the chinese store that comes preinstalled
when trying to update or install apps i'm getting error 404
the store worked without problems on 7.1.1..
tried clearing data/cache, didn't help
anyone else having this problem? any solution?
Click to expand...
Click to collapse
Also me same problem and can't any find solution
https://forum.xda-developers.com/general/help/play-store-error-code-404-t3744373/page2
There is a solution but I do not know how to do this without root
I managed to downgrade my Nokia 6 to 7.1.1 and rooted it again.
To solve this problem:
1. Root your Nokia 6
2. Delete /system/etc/permissions/services.cn.google.xml
3. Install GMS and Play Store
This issue happens on every China Variant Android Phone.
To downgrade, you only have two choices:
1. Find a Service Center that could help you to downgrade. Just find an excuse like "Android Oreo feels buggy and it seriously affects my experience".
2. Accoring to an article ( https://alephsecurity.com/2018/01/22/qualcomm-edl-5/ ) EDL Cable method is blocked with Android O Update, you have to disassemble your phone and short these two pins according to this article ( https://alephsecurity.com/2018/01/22/qualcomm-edl-1/ ).
You know, always do backup before processing.
flashing back to 7.1.1 isn't even possible anymore.. we're pretty much ****ed..
Damn. So no way to downgrade with the OST LA tool?
I live in Germany and have a chinese TA1000. l witnessed the 404 error on play store yesterday, so I did a factory reset in hope of fixing the issue. And then: playstore still didn't work and on top of that all apps were gone at this point. So now I use apkpure app and also download apks from the developers directly (if available).
Is this a permanent block or just a temporary issue?
Nokia 6 TA 1000 Play. Store error
Use a VPN such as Turbo VPN and run play store it will work.I have try with USA server.:laugh:
Today, the Google Play Store app has been downloaded without a 404 error on the Nokia 6 TA-1000. Google has fixed the bug?
Try This
Go To setting - app
Chose three dot icon on right top and chose show system
go to google services framework
and clear chace (warning !!! .. only chace )
restart your phone and try to open play store ..
Today, Instagram update worked, webview didn't and Swiftkey didn't.
VPN does not help,
Emptying Google Services Framework does not help.
Google Calandar Sync does also not work or better: the google calendar synced with it does not display in calendar and under accounts google clander does not appear.
5T33Z0 said:
Today, Instagram update worked, webview didn't and Swiftkey didn't.
VPN does not help,
Emptying Google Services Framework does not help.
Google Calandar Sync does also not work or better: the google calendar synced with it does not display in calendar and under accounts google clander does not appear.
Click to expand...
Click to collapse
Factory Reset your phone maybe will work fine ..
Factory Reset is what got me into this predicament in the first place!
Don't do that!
All apps were gone, PlayStore is being blocked on chinese phones, so you can't reinstall most apps through PlayStore.

google apps won't open

Hello
new here and i cant find the solution so thats why im here.
Yesterday my phone updated and now any google app wont open. I already tried one solution from internet which is clearing cache and data for google play. I have also restart my device but nothing. Please help, i don't know what to do.
klemch94 said:
Hello
new here and i cant find the solution so thats why im here.
Yesterday my phone updated and now any google app wont open. I already tried one solution from internet which is clearing cache and data for google play. I have also restart my device but nothing. Please help, i don't know what to do.
Click to expand...
Click to collapse
All Google apps? Does the play store work?
Play may have got stuck on an update. Try clearing cache and data for both services and store (or try one before the other perhaps - can't recall which one usually fixes it) then uninstall. It should just roll you back to the version that shipped with the phone. Reboot if necessary. Then try to launch play store and update your apps. It should update to the latest version without a problem and solve any issue you may have.
If that fails, I guess you can try sideloading the latest version from APKmirror.

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