I've been having this problem since pretty much forever but I've finally decided to ask for advice here. My call quality is rather terrible in the sense that frequently the voice of the person calling me will drop out or get somewhat distorted while they hear me just fine. This is really annoying as it just kills the flow of the conversation. I do not use VoLTE or wifi calling and have both of these options disabled. It's a used phone which was sim unlocked via the T-Mobile unlocker app and connects just fine to my Belgian operator. Likewise the phone indicates a good signal reception. Issues with the speaker are ruled out as the issue remains when calling through headphones.
A possible relevant symptom is that when I try to call someone it takes an unusual long time before the phone starts dialing (the sound effect). When I call with my LG G4 it starts dialing pretty much instantly. I made a program in Tasker that forces the phone to use 2g/3g while the mobile internet is off (I only turn it on when I need it) and in this case when I try to call it does start dialing immediately. However the issues regarding the call quality persist.
The phone came to me with Android Nougat installed. I have a faint memory that while on Nougat the calls were somewhat fine but after the update to Oreo it started having issues. So far I've tried re-flashing my modem partition with the modem partition from Nougat 10p but to no avail. I'm thinking about flashing back to Nougat though before I go through the trouble I wanted to see if anyone else has better ideas or possible helpful information.
Related
Hi everybody, I seem to be having a major problem when making outgoing calls, (ie. to Voicemail and other contacts).
Sometimes, whenever I try to call my voicemail or other people, I don't hear any ringing, and when the person picks up.. I hear no sound. This is usually fixed by clicking speakerphone then unclicking it, and I can hear people fine.
But sometimes my sound works perfectly fine... but lately it's been on and off.
I've tried a soft reset, and even went to T-Mobile to get a SIM card replacement, but it still happens on & off? For example, one hour I may make a phone call and I can hear the ringing as well as the other person on the line. The next hour, I may not hear any of the ringing or the person's voice... UNTIL I press speakerphone and unclick it.
I even re-flashed my G1 back to the official Android 1.5 update, it was never rooted in the first place.
I hear incoming calls perfectly fine, and receive text messages perfectly fine as well.
Do you guys think this could be a software or 3rd party issue?
Is your fone rooted?
If it is, then try reflashing your current ROM (or another build maybe)
What ROM are u running?
Have u tried flashing the radio with a newer version?
Be careful if you are running the newest SPL because downgrading the radio will brick your fone.
It sounds like a software issue because you say turning on speakerphone and then turning it off seems to make it work IMO. This would reset the software's interface with the hardware.
No, my phone has never been rooted.
I only flashed my G1 to the official UK cupcake update, then flashed it back to the official US cupcake update when it came out. I re-flashed the U.S update, and I'm STILL having this problem on and off.
As the title says, when somebody calls me on one of my sip numbers and I'm on wifi I need to put the phone on speaker a number of times before I can start hearing anything from the call. After that it works but it might lose audio again at some later point and cycling the speaker setting brings it back.
I haven't noticed this before 4.4.2 and I can't reproduce it while on 3G. Any ideas?
Actually phone also directly drops the call or even reboots from time to time while doing this. Cool software, bro.
As a late update - I followed Samsung support's advice and reset the phone to factory defaults (from recovery) - then only installed a minimal set of programs and modified a minimal set of options. Receiving sip calls is still buggy or causing the phone to reboot.
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Having the same issue....sort of...
First, allow me to apologize for any improper formatting or if I've tendered my reply in the wrong way.
I've literally never replied on a message board in my life. Ugh, I know. How, right? Moving on...
I have an issue very similar to the one you're having, only in place of the car, put a Plantronics WalMart headset and change the G3 for it's predecessor. I notice that people call me when my watch is connected to my phone. When I answer, they claim to not be able to hear or understand what I am saying. The problem persists even if I disconnect my headset and use the G2 in either handset or speakerphone mode. The only fix I've found is to restart the phone and return the call. Even then, if the watch is still connected, only the first call can be completed with no "interference".
I've attempted to update the software and firmware to my G2, with no success. I have no idea why this issue occurs.
Also, is probably noteworthy that regardless of whatever Bluetooth device I am connected, very very often during a call, my caller's voice will shift into "speakerphone" mode without being instructed to do so. I have to open the call screen, turn off the BT, then select it again to turn it back on. The call returns to the headset, but doesn't stay there in most cases. Sometimes I have to do this 5 - 7 times a call. Other times, it remains connected as it's supposed to. Again, I can find no reason why this happens, but it's been an issue for MONTHS with my G2. And it doesn't matter what headset I am using, it just "drops" the sound to my speaker phone, but still says that it remains connected to the headset.
It's a Sprint LG G2, if that matters at all.
PrivateBytes said:
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Click to expand...
Click to collapse
Have you tried going into android settings for voice input and allowing recording using Bluetooth mic?
I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
I am having the same issue. There are a couple of things I have tried. The most promising is to turn off Google hotword detection on every screen.
You can also try turning off the Privacy Keeper and Voice Enhancement in Call Settings. If any of this works for you, or you find and answer, let me know!
eepyikes said:
I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
Click to expand...
Click to collapse
Having the same issue with 2 lines, same LG G2 phone. Called Verizon, was told it sounds like a hardware issue. I'm thinking it's something to do with their Android update personally.
Had exact same issue and took phone to repair center. They said it was mic issue. They ended up replacing the entire phone but guess what - issue is still there on new phone.
Sent from my LG-D802
I've seen this issue on many forums and with the number of people that are having the problem, it has to be either LG flaw or a software issue. I'm trying turning off the ok google, noise cancellation, and privacy keeper. But I'm pretty sure I tried those on the last phone with the same results.
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Update on this: Still having the issue after disabling ok google hotword..
eepyikes said:
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Click to expand...
Click to collapse
I read your reply some time ago but didn't answer because I had no answer.
Today the bug appeared again so I turned on speakerphone like you said. Guess what, they could then hear me!
Thanks for the tip @eepyikes, its a good workaround but lets hope for a proper solution.
Sent from my LG-D802
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
cahiatt said:
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
Click to expand...
Click to collapse
-Correction- I hadn't had this issue since I disconnected my Pebble about 10 days back. It came back today when I made a call. What I noticed today is.......
When I switched to the speakerphone the person still couldn't hear me very well. Switching back to mic the problem is still there. But when I turned on my BT headset the audio was fine. Switching back to the phone mic from the BT the problem cleared up.
Did a test call initiating the call on the BT headset and had the same audio problem through BT. Switching back to the phone mic or speakerphone cleared it up.
Initiated another call on the speakerphone. Same audio problem. Switched to BT and it cleared up again. Switched back to the phone mic and it was still fine.
Seems the issue is there when initiating the call on BT, mic or speakerphone but switching from BT to the phone or phone to BT clears it up. I'm on a D801 (TMO) and first noticed this about three weeks back.
Rebooting the phone seemed to clear it up at least for the short term. I just noticed that the Google search app updated on the phone about two/three weeks back. Seems about the same time I started noticing the issue.
I had a backup of Google search 4.1.29 from back in January. Just restored that version and blocked it from updating to see if the issue comes back again.
Interesting to see this is also on the d802. Mine is the VS980.
The 13qcelp trick does not fix it. So tired of this!
Any other tricks out there??
Happened twice in one day. New record for me. Sick of people saying "hello?? Anyone there??? Hello??" until i turn speakers on. With speakers sound is horrible so really annoying! Wonder if issue will happen with AOSP/CM roms.....
Sent from my LG-D802
Hi all,
I have a bone stock Moto G4 running Marshmallow and have been experiencing an intermittent problem when receiving calls, where neither I nor the caller can be heard. It's as if both of us have our mute buttons on, or as if neither of our speakers is working. The phone rings audibly and the call is logged correctly when I answer it, so evidently the call is "going through". All other sounds play normally; only in-call sound is affected.
When this happens, if I immediately call the person who called me, the call goes through and we can each hear each other fine; i.e., the problem only occurs intermittently on inbound calls.
If I reboot the phone, the problem goes away but eventually comes back.
I've seen numerous reports of "no sound during calls" posted here and elsewhere but most of the posts I've seen are pretty old, and don't seem to apply to my phone.
I posted this question over on the Lenovo site but I haven't gotten any responses so I thought I might also check with the experts here.
Thank you for any help.
Inbound Intermittent Call Ring
Hi,
I have a Zenfone 3 Max ZC520TL, with Android Nougat and the latest firmware (14.14.1808.121) running on T-Mobile network...
For the longest time I've had an issue with incoming calls most of the time going directly to voicemail, no matter how many bars I have...
I've been researching this for sometime now and most blogs (after they recommend advice on fixing the issue), want you as a final resort to do a backup and perform a Factory Reset...which people say didn't work, so that's wasted time...
I have an extremely easy fix for this which will take you about 30 seconds...
All you have to do is change your 'Preferred network type' from 4G to 2G...you can do this by going to: Settings/More/Cellular networks/Preferred network type...tap Preferred network type and choose 2G...that's it!!! Your phone will now ring every time there's an incoming call unless the number is blocked...
By choosing 2G, you may lessen the internet download, upload, movie and video watching speed and image download speed in texts but increase the signal range...I personally am willing to give up image in text speed to receive incoming calls with no issues...
If you want to download or upload or watch movies and videos from the internet or download images in texts instantly, just change the 2G setting back to 4G temporarily...
I hope this post helps and saves others from spending hours looking for a fix for this issue.
Cheers,
Vinny