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Last I saw, it appeared that OTA Marshmallow 6.0 on Moto X Pure Edition had voice call problems with VoLTE enabled, on T-Mobile.
The workaround was to disable VoLTE (Disable "Enhanced LTE"), to maintain good voice calls quality.
Can anyone offer info on whether this is still a problem with OTA MM, T-Mobile, and VoLTE?
I'm staying with 5.1.1 until I see this resolved, either on T-Mobile end, MM, or maybe with a fix to some offending component or app.
TIA...
Please everyone let Motorola know about this bug so that they will fix it.
https://forums.lenovo.com/t5/Moto-X...l-audio-after-MM-upgrade-w-VoLTE/td-p/3239629
I read that thread a while back. My conclusion was there was insufficient resources when the screen off when on VoLTE. I'd think using a kernel manager with a custom kernel would let you set a higher cpu speed with the screen off, or maybe enable more cores to be available.
There still no fix for VolTE voice calls bug on this phone?
No fix. Motorola/Lenovo is basically ignoring us. You can see this in the long running Motorola support forum thread. Kernel change does not help as it has been tried already. Moto sucks.
That's a bummer. I think I'm going to return it before I loose the window. My last phone was an LG G2 and the VoltE worked flawlessly. It is sad that a newer/better specs phone is worse in that area than a 2013 phone.
Sent from my XT1575 using Tapatalk
If I downgrade to KitKat the bug will still be there? Or maybe use another modem/radio?
hachuelo said:
If I downgrade to KitKat the bug will still be there? Or maybe use another modem/radio?
Click to expand...
Click to collapse
KitKat does not exist for this device. Lollipop does not have the VOLTE bug. But you will loose band 12 LTE.
I don't think this is a Lenovo issue. I'm on AT&T and pretty much they only support VoLTE on their branded phones. Blame your carrier, not the phone. VOLTE does work on Verizon as I know two other people with this phone on VZ and once they got MM update, it worked.
Sent from my awesome phone!
aybarrap1 said:
I don't think this is a Lenovo issue. I'm on AT&T and pretty much they only support VoLTE on their branded phones. Blame your carrier, not the phone. VOLTE does work on Verizon as I know two other people with this phone on VZ and once they got MM update, it worked.
Sent from my awesome phone!
Click to expand...
Click to collapse
That could be true. T-Mobile tells me they are aware of it.
kevev said:
That could be true. T-Mobile tells me they are aware of it.
Click to expand...
Click to collapse
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
ech1253 said:
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
Click to expand...
Click to collapse
VOLTE Provisioned flag is set. APN is correct.
Tinkerer_ said:
Last I saw, it appeared that OTA Marshmallow 6.0 on Moto X Pure Edition had voice call problems with VoLTE enabled, on T-Mobile.
The workaround was to disable VoLTE (Disable "Enhanced LTE"), to maintain good voice calls quality.
Can anyone offer info on whether this is still a problem with OTA MM, T-Mobile, and VoLTE?
I'm staying with 5.1.1 until I see this resolved, either on T-Mobile end, MM, or maybe with a fix to some offending component or app.
TIA...
Click to expand...
Click to collapse
It really doesn't matter if you upgrade the phone from Lollipop because VoLTE didn't exist on the phone until the Marshmallow upgrade. If you have problems with calls you can turn VoLTE off which is what you have now.
heap1 said:
It really doesn't matter if you upgrade the phone from Lollipop because VoLTE didn't exist on the phone until the Marshmallow upgrade. If you have problems with calls you can turn VoLTE off which is what you have now.
Click to expand...
Click to collapse
It does if we want to make calls on LTE band 12 as this band only supports VOLTE for voice.
kevev said:
It does if we want to make calls on LTE band 12 as this band only supports VOLTE for voice.
Click to expand...
Click to collapse
I think you misunderstood what I said. VoLTE was not added to the phone until the Marshmallow upgrade. If you are still using Lollipop VoLTE doesn't exist.
ech1253 said:
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
Click to expand...
Click to collapse
Your move from VZ to T-Mobile may support it is a carrier thing. Perhaps because your phone was already provisioned to with VOLTE on VZ, it carried over. I know the phone supports it, but let's face it, U.S. Carriers seem to hate not having control (especially AT&T). Any means to keep features limited unless you use their branded devices is one more control they have.
Sent from my XT1575 using XDA-Developers mobile app
heap1 said:
I think you misunderstood what I said. VoLTE was not added to the phone until the Marshmallow upgrade. If you are still using Lollipop VoLTE doesn't exist.
Click to expand...
Click to collapse
I understood what you said. But band 12 opens up a larger coverage area. Without VOLTE calls do not work on band 12.
One thing to note is that if the screen is kept on the jitter goes away. So it may also be a power management issue. We have already tried disabling power management on call services. But it did not help.
kevev said:
I understood what you said. But band 12 opens up a larger coverage area. Without VOLTE calls do not work on band 12.
One thing to note is that if the screen is kept on the jitter goes away. So it may also be a power management issue. We have already tried disabling power management on call services. But it did not help.
Click to expand...
Click to collapse
I am not disputing the fact that you need VoLTE to make calls over Band 12. Fortunately where I live in the Boston area T-Mobile pretty much operates exclusively on Band 4. So if I start having call problems with VoLTE enabled I can just turn it off. However, if I was still on Lollipop and in areas of the Country that use Band 12 exclusively I would not be able to make any cell calls using T-Mobile, since VoLTE was not enabled on the phone until the Marshmallow upgrade.
I would like to be able to blame T-Mobile for the problem but unfortunately this doesn't seem to be the case. Other third party phones like the recent Nexus phones, the Axon Pro, and the iPhone 6s and 6s plus all seem to have no problems making voice calls with VoLTE enabled. In my case I have noticed that the static problem does not occur with every call. It seems to come and go on an intermittent basis.
heap1 said:
I am not disputing the fact that you need VoLTE to make calls over Band 12. Fortunately where I live in the Boston area T-Mobile pretty much operates exclusively on Band 4. So if I start having call problems with VoLTE enabled I can just turn it off. However, if I was still on Lollipop and in areas of the Country that use Band 12 exclusively I would not be able to make any cell calls using T-Mobile, since VoLTE was not enabled on the phone until the Marshmallow upgrade.
I would like to be able to blame T-Mobile for the problem but unfortunately this doesn't seem to be the case. Other third party phones like the recent Nexus phones, the Axon Pro, and the iPhone 6s and 6s plus all seem to have no problems making voice calls with VoLTE enabled. In my case I have noticed that the static problem does not occur with every call. It seems to come and go on an intermittent basis.
Click to expand...
Click to collapse
I agree that it seems to be device specific. It sucks that Moto is ignoring the issue.
Sent from my XT1575 using XDA-Developers mobile app
kevev said:
I agree that it seems to be device specific. It sucks that Moto is ignoring the issue.
Sent from my XT1575 using XDA-Developers mobile app
Click to expand...
Click to collapse
I think we all agree that Moto ignoring the issue is the worst part of the situation. I don't think they have even acknowledged it as a problem yet. There are a lot of things about the phone I like. However, at this point I would never buy another phone from Motorola. All phones have minor bugs. However, this is a major problem.
I have a H910 (ATT) edition of the V20 and I've tried to enable wifi calling. The SIM however, is T-Mobile. Enabling wifi-calling leads to an error and I'm guessing the reason is because I'm using a different network. Also, VoLTE doesn't work (I've done test calls and the 4g LTE icon turns into 4g during the call).
My question is:
Is there any way to enable wifi calling and/or VoLTE for T-Mobile on the H910 through the stock ATT firmware (I've done some digging around the field test menu @ *#546368#*910# but it's too out of my depth)
If not, is there any ROM that I can flash to the H910 to make it compatible with T-Mobile VoLTE services/wifi calling.
Thanks in advance.
saltyJeff said:
I have a H910 (ATT) edition of the V20 and I've tried to enable wifi calling. The SIM however, is T-Mobile. Enabling wifi-calling leads to an error and I'm guessing the reason is because I'm using a different network. Also, VoLTE doesn't work (I've done test calls and the 4g LTE icon turns into 4g during the call).
My question is:
Is there any way to enable wifi calling and/or VoLTE for T-Mobile on the H910 through the stock ATT firmware (I've done some digging around the field test menu @ *#546368#*910# but it's too out of my depth)
If not, is there any ROM that I can flash to the H910 to make it compatible with T-Mobile VoLTE services/wifi calling.
Thanks in advance.
Click to expand...
Click to collapse
Well, you're not alone in your quest, my friend....I went ahead and played around with the settings. All that I was able to do, was to "turn on" the Wifi Calling signal icon, but Wifi Calling never gets provisioned. I tried using a Google Voice number with the "use your number" option within Voice, and the receiving phone, displayed the Voice number. If you try clicking on the "edit e911 address" option, nothing happens.
There is a ROM that looks promising at the moment. I'm debating on flashing it now, or tomorrow. Here's the link: https://forum.xda-developers.com/v20/development/rom-natf-1-00-test-5-debloated-stock-t3509750.
You can try flashing system from the H918. The worse that is going to happen is your phone doesn't boot, and you have to flash an H910 system back. I have never tried the stock H918 on my H910, so I will be curious if the RIL works "out of the box" so to speak.
-- Brian
runningnak3d said:
You can try flashing system from the H918. The worse that is going to happen is your phone doesn't boot, and you have to flash an H910 system back. I have never tried the stock H918 on my H910, so I will be curious if the RIL works "out of the box" so to speak.
-- Brian
Click to expand...
Click to collapse
Interesting. Now you got me thinking about trying it. Lol...Maybe tomorrow.
RobertVanHagar said:
Interesting. Now you got me thinking about trying it. Lol...Maybe tomorrow.
Click to expand...
Click to collapse
have you tried it yet?
Hey, sorry about the late reply. I haven't tried it yet. Been tweaking my phone and catching up on sleep..
are you able to get wifi calling and Volet on T-Mobile ?
saltyJeff said:
I have a H910 (ATT) edition of the V20 and I've tried to enable wifi calling. The SIM however, is T-Mobile. Enabling wifi-calling leads to an error and I'm guessing the reason is because I'm using a different network. Also, VoLTE doesn't work (I've done test calls and the 4g LTE icon turns into 4g during the call).
My question is:
Is there any way to enable wifi calling and/or VoLTE for T-Mobile on the H910 through the stock ATT firmware (I've done some digging around the field test menu @ *#546368#*910# but it's too out of my depth)
If not, is there any ROM that I can flash to the H910 to make it compatible with T-Mobile VoLTE services/wifi calling.
Thanks in advance.
Click to expand...
Click to collapse
hi,
Did you find a way to make h910 get wifi calling/volte on T-mobile network ?
thanks
I was wondering if like Sony and Samsung devices, if it's possible to completely debrand a G6 to enable Wifi calling and VoLTE on a specific network's branded software? I know the G5 left the original operator's customisation files (unless rooting to change the cust folder) but has this changed with the G6?
Haven't bought the phone yet but seen an unlocked one which obviously wouldn't have network branded software.
Thanks.
Not sure of the purpose of this. So you want a completely unbranded phone and then want to install a specific network's software for wifi calling and VoLTE? If so, why not buy the phone from that network? Example: I bought an unlocked T-Mobile phone (on Amazon, not directly from T-Mobile) that can be used on any network, but contained T-Mobile software. I disabled what I didn't need. I am on T-Mobile anyway so I can use their wifi calling app.
patruns said:
Not sure of the purpose of this. So you want a completely unbranded phone and then want to install a specific network's software for wifi calling and VoLTE? If so, why not buy the phone from that network? Example: I bought an unlocked T-Mobile phone (on Amazon, not directly from T-Mobile) that can be used on any network, but contained T-Mobile software. I disabled what I didn't need. I am on T-Mobile anyway so I can use their wifi calling app.
Click to expand...
Click to collapse
Purpose is that a second hand unlocked phone is much cheaper than one branded to the network at the moment.
wifi calling is mostly junk and over-rated feature. I know of no phones that can do a decent handoff in the event that wifi signal drops out of range then the phone wants to continue the call on LTE but if your LTE signal is already weak the call will just drop. Happened to me all the time so I just disable it and all the HD voice garbage too. Forcing back to the old 4G network thats now less congested than its ever been!
Admittedly wi-fi calling has only come in useful a handful of times, but the 4G calling feature has worked for me in a few places where 2G/3G is patchy. Guess I could do without it though.
Install Google Voice, hangouts, and hangouts dialer. Then you can use Wi-Fi or data calling in any phone or any rom.
I'm using a US997(16a) in Verizon and it works fine.
Spookymyo said:
Install Google Voice, hangouts, and hangouts dialer. Then you can use Wi-Fi or data calling in any phone or any rom.
I'm using a US997(16a) in Verizon and it works fine.
Click to expand...
Click to collapse
Thanks, had those installed on my G5 but never used them. Will give it a go.
I switched from an S7 Edge, on which I was able to change the CSC Code and get features different Canadian Carriers had to offer. The particular one I was interested in was VoLTE(Video/Voice over LTE) video calling was the main feature I wanted to keep. That's why when I switched to the G6, I made sure it was from Rogers so I can continue to use that feature. It's pretty sweet... great quality video calling without using any data
I wish LG had a feature like this too, where you can change carrier settings on unlocked phones. It would be helpful
It would indeed be helpful! I guess I managed fine without the features before and it's not a huge loss but wi-fi calling definitely came in handy at a couple of places I used to work at.
IME Samsung and Sony phones were fairly easy to fully change carrier firmwares on and I remember HTCs being a pain (not sure what they're like now). But LGs seem to be able to debrand 90% of the firmware but still leave enough of a trace of the original software to block off a couple of features, which is slightly annoying. Ah well
Hi all. Posting this for users looking for answers on VoLTE and WoWifi on the 6T on AT&T & Verizon. If users with access to the OP6T could please test and report, that would be very helpful. Since the pixel 3 now supports both VoLTE & VoWiFi (on AT&T) there is perhaps some hope that OnePlus will also support it.
1: On AT&T, is there an option for Voice over LTE and Wifi calling and does it work?
2: On Verizon, I know Voice over LTE will work, but what about Wifi Calling?
Screen shots welcome I will have my hands on the device as soon as its available and will report since I have all the carriers, but thought maybe someone might get their hands on one early and could report. It might make a big difference on whether or now some users buy the device.! Thanks guys!
Yeah, whether or not I get the OP6T depends entirely on whether VoLTE and VoWiFi work on AT&T.
Eagerly waiting for updates!
hosss870 said:
Yeah, whether or not I get the OP6T depends entirely on whether VoLTE and VoWiFi work on AT&T.
Eagerly waiting for updates!
Click to expand...
Click to collapse
Same here!
AT&T & Verizon VoLTE and VoWiFi calling/texting thread
Same here. I’ve got a spot in SC where I got for holidays annually where, without Wi-Fi calling, my phone is a paperweight. I’ve always wanted to try a OnePlus but if there’s no Wi-Fi calling I’ll have to pass and stick with my XS Max.
I’ve already ordered but it’ll be a quick turnaround if that doesn’t work.
Sent from my iPhone using Tapatalk
This question came up in the AMA with the OP team in their community forums last week, and Pei himself said VoWifi isn't supported at the moment.
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
crowsnestitsupport said:
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
Click to expand...
Click to collapse
proof
crowsnestitsupport said:
Hi all. Posting this for users looking for answers on VoLTE and WoWifi on the 6T on AT&T & Verizon. If users with access to the OP6T could please test and report, that would be very helpful. Since the pixel 3 now supports both VoLTE & VoWiFi (on AT&T) there is perhaps some hope that OnePlus will also support it.
1: On AT&T, is there an option for Voice over LTE and Wifi calling and does it work?
2: On Verizon, I know Voice over LTE will work, but what about Wifi Calling?
Screen shots welcome I will have my hands on the device as soon as its available and will report since I have all the carriers, but thought maybe someone might get their hands on one early and could report. It might make a big difference on whether or now some users buy the device.! Thanks guys!
Click to expand...
Click to collapse
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
sharksfan7 said:
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
Click to expand...
Click to collapse
I'm not on AT&T so,I'm not gonna speculate.
Perhaps someone will chime-in soon for more definitive information.
My OnePlus 6t came in today. Took sim out of my Pixel 3 XL and popped it in. Everything is working except I can't SEND text messages. I can receive them and make calls, data is fine (actually amazing 44.5 mbps d/l, which is good for around here.)
I've tried chatting with Verizon, but after I told them what device, there was a long pause and then she asked if it was an iPhone
Here are my troubleshooting steps I've followed.
-deleted app cache and storage
-reset device
-factory reset device
-cleared cache partition in recovery
Any suggestions? I put the sim back in my Pixel and all the messages came through. I've tried both slots.
Mobile network state-Connected
Service state-In service
Mobile voice network type-4g
Mobile data network types-4g
EID-unknown (??)
There is another thread discussing why a lot of people using 6T on Verizon having problem receiving SMS and MMS. Something the phone being LTE only on Verizon. Maybe you are having the same problem? Worth reading that thread.
akmsr said:
There is another thread discussing why a lot of people using 6T on Verizon having problem receiving SMS and MMS. Something the phone being LTE only on Verizon. Maybe you are having the same problem? Worth reading that thread.
Click to expand...
Click to collapse
Yes. that would be best. I didn't need to do anything with mine, it just worked. However, I do have the latest version the the Verizon SIM card. Not sure if that matters. I was using a Pixel 3 before.
sharksfan7 said:
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
Click to expand...
Click to collapse
I have used AT&T for years on unlocked devices. I have tested everything Data speeds are just fine. no issues there. the OP6T supports all the bands on AT&T so coverage should be just fine for you. The limits are as follows:
1: built in visual voicemail will not work, you will need to use the AT&T visual Voicemail app from the store.
2: Wifi calling/texting will not work
3: VoLTE/HD Voice will only work with the above mentioned trickery. Root is NOT needed. just the *#800# thing
the only provisioning you may need is the AT&T imei for VoLTE (Easiest to do online) after installing your AT&T SIM in the OP6T, if VoLTE doesn't work after following the instruction in this thread, log into your AT&T account and update your IMEI to one of your past AT&T phones that support VoLTE and update, reboot you OP6T and bingo, it will work. No other provisioning or limitations that I know of. And if VoLTE/HD Voice isn't important to you, you can ignore all this. Your existing AT&T SIM just needs installed in your OP6T and your good to go!
KOLIOSIS said:
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Click to expand...
Click to collapse
The *#800# enables all those options. But it doesn't help anything on Verizon, and on AT&T it does work for VoLTE if a VOLTE enabled IMEI is on your AT&T account, but it doesn't work for wifi calling. I wish it was just illegal for the carriers to block services just because its a non branded phone
natypes said:
My OnePlus 6t came in today. Took sim out of my Pixel 3 XL and popped it in. Everything is working except I can't SEND text messages. I can receive them and make calls, data is fine (actually amazing 44.5 mbps d/l, which is good for around here.)
I've tried chatting with Verizon, but after I told them what device, there was a long pause and then she asked if it was an iPhone
Here are my troubleshooting steps I've followed.
-deleted app cache and storage
-reset device
-factory reset device
-cleared cache partition in recovery
Any suggestions? I put the sim back in my Pixel and all the messages came through. I've tried both slots.
Mobile network state-Connected
Service state-In service
Mobile voice network type-4g
Mobile data network types-4g
EID-unknown (??)
Click to expand...
Click to collapse
Here are various threads.. Not sure if there are answers. But again, it just worked for me.. Sorry I'm not more help.
https://forum.xda-developers.com/oneplus-6t/help/verizon-oneplus-6t-im-happy-one-t3863258
https://forum.xda-developers.com/oneplus-6t/help/feeling-6t-verizon-t3861188
https://forum.xda-developers.com/oneplus-6t/help/wifi-calling-incoming-phone-calls-text-t3863595
https://forum.xda-developers.com/oneplus-6t/help/verizon-to-to-sms-t3863352
crowsnestitsupport said:
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
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So glad that I found this post. I am coming from an AT&T branded Galaxy S8 to my new OnePlus 6T. The above instructions worked like a charm for AT&T. I ran some tests. The OnePlus displays "HD" when I call my wife on her phone on AT&T and VoLTE shows in the status bar. When I toggle it back off I lose "HD" on the phone call screen. Also, LTE stays on during calls with VoLTE turned on and I ran a speedtest with it on and off and I definitely get 4G speed with it on and it downgrades to HSPA+ with VoLTE off and speed goes way down. Hopefully VoWIFI will be supported soon but that's not a deal breaker for me as I get great reception most of the time where I live, work and travel.
KOLIOSIS said:
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
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I am on att had it all working on my unlocked NOTE 8. Now I can't even get volte cause it's all grayed out.
The service providers don't want you to buy unlocked phones. They make zero on them!! So that's why they block stuff. It's an antitrust lawsuit waiting to happen!! A$$h0!€$
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I've got AT&T as my primary and Verizon as #2. I just got off the phone with Verizon, told them I needed to add the CDMA Less feature to fix my texting. He checked a box on his end and I got a flood of texts in...what was even better, it was a work phone on a business account. I didn't even have to provide any real information to him and he was able to fix me up. He was aware of the issue though, he'd asked if it was a 6T from T-Mobile...so someone sent out a bulletin somewhere that he had read.
Anyway, I left Verizon to go to AT&T specifically for this plan of having one phone to cover 2 lines while one being fully functional (AT&T), so far it's been working well switching between SIMs for texting and making phone calls.
What were you specifically looking to find out?
Edit: found what you're looking for...however I'm not sure where those settings are even at.
I posted this ? on reddit as well; however, this device is on its last legs so there's not much interest for it. I've gotten some good answers here and there on this website, but a dedicated thread to gather all the good info might be more helpful.
I still use my AT&T H910 as I don't really do much gaming on it. Calling, texting, and YouTube is what I mostly utilize it for. I just heard about the whole VoLTE requirement on specific devices after 2022 for AT&T, and 2021 for T-Mobile.
I spoke to AT&T, and they re-assured that the H910 was going to be one of the devices supported after 2022; however, I've been thinking about changing to T-Mobile (my family has a great plan with them, and I always switch back and forth between carriers based on who gives me the best deal) but I can't seem to get a straight answer from T-Mobile about whether my unlocked H910 will work with them after 2021; some didn't even know about the 2021 specifics of it.
I know AT&T will have to allow devices to be used on their network after 2022 even if they're VoLTE capable already. By the looks of it, T-Mobile won't go to that extreme; however, does anyone know exactly how VoLTE works? Specially in regards to using the AT&T H910 model on T-Mobile? Does my H910 has the required Bands to utilize VoLTE on T-Mobile? Or is it one of those things like "Wi-Fi Calling" where T-Mobile Wi-Fi calling only works with the LG V20 model from T-Mobile, and AT&T Wi-Fi calling only works with the LG V20 model from AT&T?
You need band 12 support which H910 has. Also a rom with IMS services working so no AOSP roms.
Volte works by using IMS processes in the rom to route phone calls over IP. No volte = no phone calls. But the device will still "work".
In theory the ATT software will work, unlock it and borrow someone else's sim. In theory a partial cross flash (just system, no modem/aboot/etc) could work if it doesn't.
nxb said:
You need band 12 support which H910 has. Also a rom with IMS services working so no AOSP roms.
In theory the ATT software will work, unlock it and borrow someone else's sim.
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I was recommended to use an app called Network Mode Universal on reddit for VoLTE testing purposes, and after inserting a T-Mobile SIM card that I borrowed on my unlocked H910 and using the application, the Voice Network Type tab says "LTE". Which is supposed to be a sign that VoLTE might be working on the H910 using a T-Mobile SIM, but that's all I know; just what people tell me.
Update:
The person who recommended that Network Mode Universal app forgot to mention that you have to actually make a call to know whether the phone supports VoLTE with the SIM card in use. When actually making a call, the Voice Network Type tab changes from "LTE" to "UMTS". Which means the H910 is not VoLTE capable on T-Mobile.
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Could also be how his sim is set up. Volte has to be enabled there and in the phone. My suggestion would be to force LTE only on the device as well. Does it use VOLTE on his phone?
Also look at IMS registration in the phone and see if it's registered.
nxb said:
Could also be how his sim is set up. Volte has to be enabled there and in the phone. My suggestion would be to force LTE only on the device as well. Does it use VOLTE on his phone?
Also look at IMS registration in the phone and see if it's registered.
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The person I borrowed the T-Mobile SIM from uses an iPhone on iOS 13. According to him, the option for turning on/off VoLTE from the settings is gone. He used to be able to turn it on and off at will; not anymore after iOS 13. It should be enabled by default on an iPhone though, I don't see why it would be off. It's almost a necessity on an iPhone I would think.
The LG V20 seems to be more limited in that sense, as on my previous Samsung phone I could enable 2G, 4G, LTE, etc, individually to force only one. I don't see any of those settings on my H910. I don't see any IMS info either.
Either way, I doubt T-Mobile would bother servicing my AT&T branded H910 phone in case IMS needed to be registered; in the case that it wasn't already. I've had really bad luck in the past dealing with T-Mobile on phones that are not T-Mobile branded.
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IMS has a phone component and a sim component.
you can check status in the service menu of IMS on the H910. Hope it works on my Tmo phone, getting my sim upgraded
nxb said:
IMS has a phone component and a sim component.
Hope it works on my Tmo phone, getting my sim upgraded
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It should work if it's a T-Mobile phone. The H918 is 40% more expensive, so it would be great if the H910 worked with T-Mobile; however, it's not looking good.
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Eh, kinda. I'm having trouble too. My IMS services aren't connecting. Going to try a few different roms. I'm through an MVNO so still trying to get them to understand ISIM vs USIM.
see: https://www.quora.com/Are-4G-SIM-cards-of-two-types-VoLTE-and-LTE?share=1
https://www.slideshare.net/ikwe22/understanding-telecom-sim-and-usim-isim-for-lte
nxb said:
Eh, kinda. I'm having trouble too. My IMS services aren't connecting. Going to try a few different roms. I'm through an MVNO so still trying to get them to understand ISIM vs USIM.
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Gotcha, I hope it works. I was mentioning to @C D which has helped me understand a lot about VoLTE, that I'm starting to give in to the system of using whatever carrier my phone supports, as long as I can keep using my H910. The removable battery & IR blaster era has come to an end, and I don't think I need another phone right now other than the V20. I might even consider going back to the AT&T MVNO I was using before.
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Latest result: oreo works but not nougat.
IMS never registers. Maybe I can fix it. At least now OK sim-wise. Unfortunately doing the sim swap broke tethering.
Hi guys, I am sorry for reviving the old thread.
I too owned H990DS Sea version on latest nougat. It has volte option but just couldn't switch on.
Please take a look at this thread on LG G8
https://forum.xda-developers.com/t/...ther-qualcomm-powered-lg-devices-too.4343655/
I tried on my H990DS using the above thread's method and it didn't work. I was informed that the mbn files are for LG G8. We need mbn files that are specific for LG V20. I have searched up and down and I couldn't find any.
So I hope that I have provided some insights and I hope any member/master/guru out there can help where to find the mbn file (collection of all international carriers mbn) and make volte works for H990DS.