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Just got the s5 phone about a month ago and it restarted on it's own out of no where while viewing a you tube video..
Another issue is when on you tube it's very hard to scroll in videos is this normal? I also notice a bit of lag while using messaging or scrolling a website is this normal?
Pivo187 said:
Just got the s5 phone about a month ago and it restarted on it's own out of no where while viewing a you tube video..
Another issue is when on you tube it's very hard to scroll in videos is this normal? I also notice a bit of lag while using messaging or scrolling a website is this normal?
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Click to collapse
Have you tried clearing the YouTube app data in settings/apps/all apps? Or clear the caches in recovery? Or else data factory reset or if that doesn`t help reflash the stock rom with Odin.
Unfortunately you didn't give us much information to go on. For instance you didn't say if your phone restarted just the once or how often, if it is recurring. It's hardly worth worrying about a one time glitch if it doesn't repeat.
The first thing to try to solve a persistent restart issue is as was already suggested, try clearing the cache and data for the app in the settings menu application manager. And then boot to recovery mode and wipe the cache there too. Past that, you can try reinstalling the app or starting in safe mode to narrow down the cause. You are essentially trying to narrow down the possibilities and watch for any pattern in what might be causing the issue.
If you are sensitive to lag, then search for some posts about debloating your phone or installing a custom ROM that is better optimized. It's all of the superfluous Samsung junk and carrier apps that cause most of the lag.
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Hi. I foolishly updated to NK1 a month or so ago assuming there was a root. Since the update, I've been having some really annoying basic functionality problems with my Note 3 (outside of it feeling sluggish overall). I've gotten around keyboard freezes, input lag and general f-ups in the Messenger app by switching to Textra. The now nonexistent haptic feedback was "fixed" by increasing the vibration length for each key on the keyboard. For some apps, I've sideloaded an old version to get them to behave like they did before the update. However, there are a few other issues that I'm hoping someone may have some ideas how to fix.
1) YouTube will constantly error out when trying to load a video and my subscriptions list. The white circle will just spin and spin until it finally gives me a "video cannot load" error. If a video won't load, it won't load no matter how many times I click on it to refresh it. I'll have to either close the app and reopen it, or for the really difficult times, restart my phone. Also, if I shrink the app rather than close it when I'm done, no videos will play when I reopen the app unless I close it or restart my phone.
2) The stock camera clears its settings whenever it feels like it. Auto flash, face detection and image stabilization will randomly turn from "on" and "auto" to "off."
3) All of the web browsers (Opera, Chrome, default browser) and Google Maps just randomly hang for about 2 minutes as they try to load data from Wi-Fi and 4G signals. It's similar to what happens with YouTube but they eventually fix themselves after these long hiccups.
4) Often when the backlight turns off before the phone is going to sleep and I touch the screen to keep it awake, the backlight gets stuck in its turned off state, making it hard to see the screen. The only way to get around this is to put the phone to sleep and then wake it up. It does this at least a few times a day.
5) Pulling down the notification bar will sometimes randomly cause my phone screen to start flashing between the notification bar and the lock screen. I have to do a hard reset when this happens.
Thanks in advance for the help! I'm sorry this post is so long. I hate this update and am seriously considering going to HTC.
Have you tried a factory reset?
I have not. I was trying to avoid that if possible and use a last resort.
macschwag14 said:
I have not. I was trying to avoid that if possible and use a last resort.
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Click to collapse
It's probably your best option. But first try clearing data in the offending apps. Or making sure the apps are updated, or even unibnstalling and reinstalling the apps.
Most of the time, my Note 7 is instantly responsive no matter how heavily loaded it is.
Every few hours, though, it gets into a mode with serious UI-feedback lag. In this mode, when I tap any key or icon, the corresponding click-and-vibration feedback is delayed by up to one or two seconds. Often I can type several characters with no feedback, followed a second later by a rapid-fire sequence of the delayed clicks and vibrations.
When the phone is in lag mode, the lag occurs in all apps and with both keyboards I've tried (Samsung and Google). And it's not just during typing; tapping on any icon produces the same lag. Lag mode is not fixed by closing all apps, turning on Airplane mode, clearing the clipboard, switching to a different keyboard app, or clearing the keyboard cache or data. (Clearing the clipboard did seem to fix the problem on one occasion, but not subsequently.)
Rebooting the phone does fix the problem--until it comes back again a few hours later. I've tried booting into recovery and clearing the system cache, but the problem still comes back in a few hours. I have not had time to try a factory reset. But the phone is completely stock (APH1), no power-saving turned on, no debloating or esoteric settings or apps.
As I said above, most of the time the phone doesn't have this problem, no matter how many apps are running. And when the lag occurs, the phone is not hot and is not draining the battery. So it's not a matter of the phone being overloaded; rather, it's a specific bug in the UI feedback.
The problem arises at seemingly random times. I have not noticed any pattern as to what triggers it.
Here's a video demonstrating the problem, both for typing and for icon-tapping:
https://vid.me/iYya
And just for contrast, here's a video of the phone when it's working properly, with no UI-feedback delay:
https://vid.me/GF82
Again, when the phone is in lag-mode, it lags in all apps, for typing and for all icon-taps, etc. The videos show only one particular app for illustration.
Gary02468 said:
Most of the time, my Note 7 is instantly responsive no matter how heavily loaded it is.
Every few hours, though, it gets into a mode with serious UI-feedback lag. In this mode, when I tap any key or icon, the corresponding click-and-vibration feedback is delayed by up to one or two seconds. Often I can type several characters with no feedback, followed a second later by a rapid-fire sequence of the delayed clicks and vibrations.
When the phone is in lag mode, the lag occurs in all apps and with both keyboards I've tried (Samsung and Google). And it's not just during typing; tapping on any icon produces the same lag. Lag mode is not fixed by closing all apps, turning on Airplane mode, clearing the clipboard, switching to a different keyboard app, or clearing the keyboard cache or data. (Clearing the clipboard did seem to fix the problem on one occasion, but not subsequently.)
Rebooting the phone does fix the problem--until it comes back again a few hours later. I've tried booting into recovery and clearing the system cache, but the problem still comes back in a few hours. I have not had time to try a factory reset. But the phone is completely stock (APH1), no power-saving turned on, no debloating or esoteric settings or apps.
As I said above, most of the time the phone doesn't have this problem, no matter how many apps are running. And when the lag occurs, the phone is not hot and is not draining the battery. So it's not a matter of the phone being overloaded; rather, it's a specific bug in the UI feedback.
The problem arises at seemingly random times. I have not noticed any pattern as to what triggers it.
Here's a video demonstrating the problem, both for typing and for icon-tapping:
https://vid.me/iYya
And just for contrast, here's a video of the phone when it's working properly, with no UI-feedback delay:
https://vid.me/GF82
Again, when the phone is in lag-mode, it lags in all apps, for typing and for all icon-taps, etc. The videos show only one particular app for illustration.
Click to expand...
Click to collapse
Yes this pretty much seems to be happening across Note7...hope Samsung fixes this
Sent from my SAMSUNG-SM-N930A using Tapatalk
I exactly have the same issue u clearly described above. My phone lags intermittently and no matter what I do, it doesn't go away. After some time, magically it comes back to normal.
Not sure how to fix this.. very frustrating!
Sent from my SAMSUNG-SM-N930A using Tapatalk
Same thing for me as well. I've heard whispers it's an AT&T thing. Been trying to fix by turning off Battery Optimizer for certain apps and using package disabled. I've noticed it's most consistently caused by locking and unlocking again within a specific time window. Like if you're using the phone, then you put it to sleep, and come back within about 10 min, it does it's lag mode.
If anyone who's having this specific UI-lag problem tries a factory reset, please report whether or not the problem comes back after that.
I did the factory reset multiple times but it didn't solve the lag issue..
Sent from my SM-N930P using Tapatalk
Sameer3.b said:
I did the factory reset multiple times but it didn't solve the lag issue..
Sent from my SM-N930P using Tapatalk
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Click to collapse
After the factory reset, did you restore using backups (e.g., smart switch, directly transferring SD card) or did you set up as a new phone. I was having very bad lag. I used Smart Switch the first time. After a factory reset and rebuilding from scratch (without Smart Switch) my lag problem is gone. There is some discussion of this over at Android Central.
GeorgeP said:
After the factory reset, did you restore using backups (e.g., smart switch, directly transferring SD card) or did you set up as a new phone. I was having very bad lag. I used Smart Switch the first time. After a factory reset and rebuilding from scratch (without Smart Switch) my lag problem is gone. There is some discussion of this over at Android Central.
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Click to collapse
I set it up as a new phone and didnt use smart switch.
Sent from my SAMSUNG-SM-N930A using Tapatalk
This lag seems to be AT&T specific
Sent from my SAMSUNG-SM-N930A using Tapatalk
Sameer3.b said:
I did the factory reset multiple times but it didn't solve the lag issue.
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Click to collapse
Sameer3.b said:
I set it up as a new phone and didnt use smart switch.
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Thanks. That's disappointing but important to know, both diagnostically and also to save everyone else the effort of duplicating the attempt.
I'd be very curious to see if an unlocked (no AT&T bloat) N7 has the same issue on AT&T. If I get a N7, I'm hoping to wait until unlocked versions become available.
I have the same problem. It's the only thing I don't like about the phone. Hopefully they will update it soon.
All samsung phones has that. A new custom rom will fix it.
Same problem, sprint... Stock, TouchWiz. Switched to nova and it doesn't seem to have helped much.
I'm finding the problem may be gone. It hasn't shown up in the last 48 hours (compared to several times a day up until then).
There's nothing I'm aware of doing differently now, other than having turned off Report Diagnostic Info in Settings|General Management. I'm skeptical that that has anything to do with the reversal (but not quite skeptical enough to try turning it back on just yet).
Perhaps the improvement is due to an app update, or perhaps it's a delayed effect of clearing the system cache (though the problem did crop up once or twice after the cache-clearing, before it stopped occurring). Has anyone else seen the problem go away?
UPDATE: The feedback-lag returned after about 60 hours. Again, no obvious trigger. Very annoying.
Hi guys,
I am having similar issues. Most of the times the UI is pretty smooth, but intermittently it starts lagging, opening apps takes 1-2 secs and scrolling the pages isnt smooth, its very annoying esp considering the device is barely few days old. Need some fix to this, or its a dead investment!
pranavsukh said:
I am having similar issues. Most of the times the UI is pretty smooth, but intermittently it starts lagging, opening apps takes 1-2 secs and scrolling the pages isnt smooth
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Click to collapse
Wait, are you talking about the same feedback problem that this thread is about? Taking a second to load an app isn't necessarily unreasonable. But a one-second lag for haptic feedback defeats the whole purpose of the feedback and is clearly a bug.
Gary02468 said:
Wait, are you talking about the same feedback problem that this thread is about? Taking a second to load an app isn't necessarily unreasonable. But a one-second lag for haptic feedback defeats the whole purpose of the feedback and is clearly a bug.
Click to expand...
Click to collapse
What i mean is that the lag isnt just restricted to feedback, the phone seems to stutter overall, scrolling on pages and apps is jittery. And this is noticeable since when it doesn't occur the phone is buttery smooth! I tried the google now launcher and it still persists. Turning the animations to 0.5x didnt help either.
Oh ok. Yeah, I'm using the Google Now launcher too. For me, the lag problem disappeared about 58 hours ago though. Just out of curiosity, do you have Report Diagnostic Info enabled in Settings|General Management?
UPDATE: The lag came back after about 60 hours.
Just for completeness, I should mention that after the phone went into lag mode, I also tried turning haptic/audio feedback off and then back on. But the lag did not stop.
Since days ago, my s8 has been randomly restarting throughout the day. Yesterday it started going off and will not turn on unless I do force restart (Vol down + Pwr). I have tried restarting in Safe mode, Clearing cache Partition and I even did a total factory reset.
This morning the Iris sensor even stopped working. Please what do I do?
SamsungJB said:
Since days ago, my s8 has been randomly restarting throughout the day. Yesterday it started going off and will not turn on unless I do force restart (Vol down + Pwr). I have tried restarting in Safe mode, Clearing cache Partition and I even did a total factory reset.
This morning the Iris sensor even stopped working. Please what do I do?
Click to expand...
Click to collapse
Try giving your phone an update via odin.
SamsungJB said:
Since days ago, my s8 has been randomly restarting throughout the day. Yesterday it started going off and will not turn on unless I do force restart (Vol down + Pwr). I have tried restarting in Safe mode, Clearing cache Partition and I even did a total factory reset.
This morning the Iris sensor even stopped working. Please what do I do?
Click to expand...
Click to collapse
from my prior experience (have not had this happened to me on this device - yet), but this typically has occurred when the RAM gets overloaded. this can be caused when you have too many applications running at once (background syncing, notifications, etc.).
i'd suggest installing greenify - as that helps hibernate some of those apps that tend to constantly run when you don't need it. also, try going to settings -> device maintenance and pressing the "optimize now" button - that should help clear some of the noise.
good luck.
jco23 said:
from my prior experience (have not had this happened to me on this device - yet), but this typically has occurred when the RAM gets overloaded. this can be caused when you have too many applications running at once (background syncing, notifications, etc.).
i'd suggest installing greenify - as that helps hibernate some of those apps that tend to constantly run when you don't need it. also, try going to settings -> device maintenance and pressing the "optimize now" button - that should help clear some of the noise.
good luck.
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Click to collapse
I just tried installing Greenify. I am really not a heavy phone user. Just whatsapp, mails and browsing on chrome 90% of the time. The phone just restarted on its own again now.
SamsungJB said:
I just tried installing Greenify. I am really not a heavy phone user. Just whatsapp, mails and browsing on chrome 90% of the time. The phone just restarted on its own again now.
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Click to collapse
are you showing any notifications prior to it rebooting? sometimes the phone will do that if there is a software update.
go to the settings -> system updates -> check for system updates (do this while on WiFi)
if there is a new update, it's probably rebooting.
not sure if your phone is rooted, but if so, then it won't be able to make those updates. if not rooted (which is what i suspect), then it should take.
if no updates, then I would examine which apps are running in the background by going back to the Device Maintenance setting.
SamsungJB said:
Since days ago, my s8 has been randomly restarting throughout the day. Yesterday it started going off and will not turn on unless I do force restart (Vol down + Pwr). I have tried restarting in Safe mode, Clearing cache Partition and I even did a total factory reset.
This morning the Iris sensor even stopped working. Please what do I do?
Click to expand...
Click to collapse
Sad to hear this. Some pointers if it could help you.
- Do you know what is the last operation you did just before this problem started ? Was it an update ?
- Does the restart become less frequent after you wipe the cache ?
- Is it heating up just before the restart happens ?
- Dial *#0*# .. and check for IRIS Scanner and other sensors and see if all is ok.
If you are on warranty, Take it to the service center ASAP.
Regarding Updates, Please do it only via Smart Switch
OR
Take it to the service center and ask them to update it. They should charge you a mere 4$ equivalent if not in warranty
Hi guys,
A very similar problem happened to me. Thursday morning my phone restarted itself and got stuck on the Samsung Galaxy S8 boot screen. Despite holding bixby, volume up and power it won't boot into recovery mode. I can get it into download mode but despite following some guides on here I was unsuccessful at attempting to update/re-flash through Odin. It failed each time.
I'm about resigned to taking it into the Samsung store but wondered if you guys would have any further advice? FRP and OEM lock are on, unfortunately I'm not sure how to turn them off when the phone wont boot.
Kind regards,
Daz
Another issue after updating to miui11 - random shutdowns, device just turns off, ie. battery on 80% percents and it shut downs, recently it shut downs every day.
Anyone else facing this?
same problem like you, I also had a bootloop. reported, waiting for a update, for now just turn everything off in autostart
evlo said:
Another issue after updating to miui11 - random shutdowns, device just turns off, ie. battery on 80% percents and it shut downs, recently it shut downs every day.
Anyone else facing this?
Click to expand...
Click to collapse
The phone was warm when it shut down?
Nope, just turned off, I can turn it no normally, it never heats up in what I use it for, maybe little bit on app update, but the shiwdows are not after updating apps, seems pretty random, I did not found any error log or anything
I was having all kinds of issues after updating to miui 11. Including phone turning off, battery drain, lags, etc. went to Update system, tabbed miui 11 logo many times. Once extra settings was activated, tabbed top right corner (3 dots) and tabbed on download latest package. After phone updated everything wad fixed. 3 days already, no issues. This option downloads same version but full file, more than 2gb, please try.
I had updated my phone to miui 11 using the full package still
sudden shutdown happened to me today.
enthu19 said:
I had updated my phone to miui 11 using the full package still
sudden shutdown happened to me today.
Click to expand...
Click to collapse
Check the battery drain line un battery stats. It have a sudden line down in battery charge before shutdown?
maxionline said:
Check the battery drain line un battery stats. It have a sudden line down in battery charge before shutdown?
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Click to collapse
No, no sudden drop in battery line, Yesterday I had another sudden/force shutdown but it happened when I was using it, touch was unresponsive, only physical keys were working, Power button would lock the screen, volume keys were able to change volume bar, but nothing else was responding, If i had left it in same condition it would have shutdown itself but I couldn't wait so I had to press & hold power button to force reboot.
MIUI seems to be not so stable.
evlo said:
Another issue after updating to miui11 - random shutdowns, device just turns off, ie. battery on 80% percents and it shut downs, recently it shut downs every day.
Anyone else facing this?
Click to expand...
Click to collapse
Some problem.
EU version or Global?
It turned off twice today. I have global version, Updated to MIUI 11 and have had same issues (battery drain, turning off,...). I turned off all auto start apps and it fixed the battery drain. Before turning off itself, screen and buttons do not respond, screen is black untill I double tab to turn the screen on, then it shows the unlocked screen (even though I didn't unlock the screen) with no status bar on top (there's a solid black bar instead) and then it turns off itself.
pdiemi said:
It turned off twice today. I have global version, Updated to MIUI 11 and have had same issues (battery drain, turning off,...). I turned off all auto start apps and it fixed the battery drain. Before turning off itself, screen and buttons do not respond, screen is black untill I double tab to turn the screen on, then it shows the unlocked screen (even though I didn't unlock the screen) with no status bar on top (there's a solid black bar instead) and then it turns off itself.
Click to expand...
Click to collapse
If it is software dependent you must reflash the full rom not only to update that can't cover your issue.
If you are locked bootloader use provided MI recovery.
lolo9393 said:
If it is software dependent you must reflash the full rom not only to update that can't cover your issue.
If you are locked bootloader use provided MI recovery.
Click to expand...
Click to collapse
What do you mean by "reflash the full rom"?
pdiemi said:
What do you mean by "reflash the full rom"?
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Click to collapse
Said the FULL package and not only the "update ^pack" that is just a part of the full package.
You find the exact rom number you already have in your phone and reflash it saving your data in advance because phone will be erased.
But, first did you try a factory reset in order to check if issue remains?
lolo9393 said:
Said the FULL package and not only the "update ^pack" that is just a part of the full package.
You find the exact rom number you already have in your phone and reflash it saving your data in advance because phone will be erased.
But, first did you try a factory reset in order to check if issue remains?
Click to expand...
Click to collapse
Thanks for your response. I haven't. Factory reset wouldn't be my first action. That's why I've been searching for suggestions before doing anything. Btw, the issues started after I updated to MIUI 11. I'm not familiar with mobile technology so looking forward to detailed fix though...
pdiemi said:
Thanks for your response. I haven't. Factory reset wouldn't be my first action. That's why I've been searching for suggestions before doing anything. Btw, the issues started after I updated to MIUI 11. I'm not familiar with mobile technology so looking forward to detailed fix though...
Click to expand...
Click to collapse
Summary:
1 wipe cache and dalvik.
2 factory reset
3 rom full reset.
good luck
lolo9393 said:
Summary:
1 wipe cache and dalvik.
2 factory reset
3 rom full reset.
good luck
Click to expand...
Click to collapse
Thanks for advance.
I have the exact same issue, device heats up (in pocket for example, when idling), and randomly shuts off at a random moment hours later Since Miui 11
Same issue here. After 1 month of use without any problems, it happened to me twice yesterday.
Having same issue. drops like 20-25% in battery once i turn it back on. weird...already installed fresh new rom etc. Only since mui11