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Hello Guys,
I have a S4 I9505 international with ZTO (Brasil) I9505VJUGNE2 firmware.
Today, after some screen locks issues, I decided to do a factory reset.
Everything works well, but I realized the option "lock instantly with power key" does NOT work anymore.
Even this option unticked or lock automatically set to more then Immediately, the phone goes to lock screen after timeout or after I press the power button.
In other words, if the screen turns off, the phone locks.
I've tried another hard reset, set/unset/change all relateds lock functions and not works.
The only way to get the phone unlocked after screens turns off is set Screen Lock to NONE.
Anyone have an idea to fix this?
Thank you very much.
UPDATE: The problem is solved when KNOX are configured. If I reset KNOX data or disable KNOX app, the problem returns and remains.
ratto000 said:
Hello Guys,
I have a S4 I9505 international with ZTO (Brasil) I9505VJUGNE2 firmware.
Today, after some screen locks issues, I decided to do a factory reset.
Everything works well, but I realized the option "lock instantly with power key" does NOT work anymore.
Even this option unticked or lock automatically set to more then Immediately, the phone goes to lock screen after timeout or after I press the power button.
In other words, if the screen turns off, the phone locks.
I've tried another hard reset, set/unset/change all relateds lock functions and not works.
The only way to get the phone unlocked after screens turns off is set Screen Lock to NONE.
Anyone have an idea to fix this?
Thank you very much.
UPDATE: The problem is solved when KNOX are configured. If I reset KNOX data or disable KNOX app, the problem returns and remains.
Click to expand...
Click to collapse
I am having the same problem. It only appeared after a recent update which added the Kids Mode feature (which I did not install). WTF samsung... stop messing about with basic features and fix this bug. I do NOT want the power button to instantly lock my phone...
Can you please explain how you fixed it? I never downloaded knox on my phone. Do I now have to have knox to resolve this isse?
zuksh said:
Can you please explain how you fixed it? I never downloaded knox on my phone. Do I now have to have knox to resolve this isse?
Click to expand...
Click to collapse
Knox is like a virtual OS inside your actual android system. It was developed by Samsung for corporate and security purposes.
You can see more detail regarding here: http://forum.xda-developers.com/showthread.php?t=2595889
If you have a oficial Kit Kat 4.4.2 from Samsung, you already have Knox, to setup it, just launch knox app from app drawer, choose a security option, put your password and you are inside Knox (if some files are necessary to run, setup will ask to download. Stay on a wifi at this point).
Thats all... play with Knox... for me, after this procedure, the lock behavior returned to normal..
Good luck
Hi all,
Got a standard stock S5 with root and im having issues with the screen timeout in that it doesn't actually time out! when i get a sms/ email i get on screen notification then the screen dims and thats how it stays until i press the side button. Same thing happens when batter is fully charged, screen comes on to tell me when its charged then doesn't go off.
I have done some research and enabled developer and disabled 'Stay Awake' (which wasn't ticked so i toggled it), ive also disabled the smart stay and the other option that's like that.
I bought the phone new, unbranded and unlocked so there are no 3rd party addons other than what comes with stock kit kat.
Anyone have any ideas?
I bought two Galaxy S7 Edge phones recently and have noticed this issue on both phones now. Both are also updated to the latest firmware. Both of us have fingerprints set up and a pattern backup. So far, the issue has occurred to us both twice. I happen to always use my fingerprint to unlock and she always uses pattern out of habit from a past phone. She brought it to me a couple of days ago and said her phone says to wait 60 minutes and try again. I asked how many times she entered it wrong, because of course I thought she entered it wrong. She said she didn't enter it incorrectly. I asked if she tried to reboot, of course not. Anyways, I held on to it and after 60 minutes I entered the pattern to unlock her phone and sure enough it wouldn't work. I rebooted, and tried again and it worked. OK...Weird.
The very next day, it happened on my phone. I always use my fingerprint though so it told me no match found. Say what? Tried again. Same thing. OK, swipe and tried my pattern. It says its incorrect and to try again in 30 seconds. 30 seconds later, I tried again and it locked me out for 60 seconds. This time I rebooted, and after it was done and 60 seconds had passed my pattern was working again.
I don't get why it randomly seems to not recognize that we are putting in the correct pattern or fingerprint. I am however happy that a reboot seems to resolve the issue. Is no one else experiencing this?
Mine doesn't lock instead!
So I tried couple of things. Rebooted, re-initialized Finger Prints and even pattern. Now matter what I do, it won't lock the phone. It will just unlock without asking for passcode, pattern, password or fingerprint. Only option I can think of is to restore the phone and try setting up lock option but that's pain in the a**!! I tried third party apps as to lock screen but none of them have the fingerprint unlock option! And some have ads and weird setup which worked... Gettting frustrating. Perhaps I should try restoring phone if there's no other option left
shunail said:
So I tried couple of things. Rebooted, re-initialized Finger Prints and even pattern. Now matter what I do, it won't lock the phone. It will just unlock without asking for passcode, pattern, password or fingerprint. Only option I can think of is to restore the phone and try setting up lock option but that's pain in the a**!! I tried third party apps as to lock screen but none of them have the fingerprint unlock option! And some have ads and weird setup which worked... Gettting frustrating. Perhaps I should try restoring phone if there's no other option left
Click to expand...
Click to collapse
Entirely different. I'm not sure this is actually an issue as much as it is probably settings. Go to settings, Lock screen and security, Secure lock settings. Check how long Lock automatically is set for (mine is for 5 seconds after the screen turns off automatically and that is set for 2 minutes.). Then turn on lock instantly with power key. Go to smart lock and see if that's being used. IF it is it would keep your phone unlocked when its connected via Bluetooth to a device you told it to trust, or when you are at a trusted place via google maps (such as home or work), or it could simply know your voice, or lastly if it senses that it is on your body (I don't get this one. Seems very insecure, like anyone could pick it up and it would just unlock.). Good luck!
Viper41086 said:
Entirely different. I'm not sure this is actually an issue as much as it is probably settings. Go to settings, Lock screen and security, Secure lock settings. Check how long Lock automatically is set for (mine is for 5 seconds after the screen turns off automatically and that is set for 2 minutes.). Then turn on lock instantly with power key. Go to smart lock and see if that's being used. IF it is it would keep your phone unlocked when its connected via Bluetooth to a device you told it to trust, or when you are at a trusted place via google maps (such as home or work), or it could simply know your voice, or lastly if it senses that it is on your body (I don't get this one. Seems very insecure, like anyone could pick it up and it would just unlock.). Good luck!
Click to expand...
Click to collapse
Forgot to mention, have done all of that. First I had it set Lock Automatically to immediately and tried 5 seconds, 15 seconds to all the 30 minutes, still won't lock (over night till I wok up in the morning)
Smart Lock:
Trusted Device are my car and my watch, but even with bluetooth disabled (just to give it a shot) it still doesn't lock.
Trusted Place: my home, but even with Location Service (GPS) turned off, still won't lock
On body Detection = Off
Trusted Voice = Off
Tried updating phone perhaps something may fix it, nothing.
Tried Security Policy updates and that says ... updated to latest version...
Been using Android since good old HTC Evo days and had no issue with my (last) Note 4 locking with fingerprint!! I love this phone really expect for this issue. Oh yes and another issue, gestures won't work also!!! Tried hand gestures for screenshot, nothing. Smart Stay doesn't work also!!!
Is something wrong with this phone perhaps??
shunail said:
Forgot to mention, have done all of that. First I had it set Lock Automatically to immediately and tried 5 seconds, 15 seconds to all the 30 minutes, still won't lock (over night till I wok up in the morning)
Smart Lock:
Trusted Device are my car and my watch, but even with bluetooth disabled (just to give it a shot) it still doesn't lock.
Trusted Place: my home, but even with Location Service (GPS) turned off, still won't lock
On body Detection = Off
Trusted Voice = Off
Tried updating phone perhaps something may fix it, nothing.
Tried Security Policy updates and that says ... updated to latest version...
Been using Android since good old HTC Evo days and had no issue with my (last) Note 4 locking with fingerprint!! I love this phone really expect for this issue. Oh yes and another issue, gestures won't work also!!! Tried hand gestures for screenshot, nothing. Smart Stay doesn't work also!!!
Is something wrong with this phone perhaps??
Click to expand...
Click to collapse
Hmm.. Have you tried turning off Smart lock all together? Otherwise, all I can think is to factory reset settings before you factory reset the phone.
Factory Settings Reset did it
Factory Settings Reset did it however gestures and smart stay are still issues!! Then I courage myself to do Factory Phone Reset and dang the issue with the gestures persists!!
Bump.
No one else is having this issue? I just happened to be the only one with two new phones that do it?
This literally just happened to me! I was walking to a friend's house and was using the phone just fine - was using Facebook Messenger and Spotify. All of a sudden, I try to unlock it (I have a pattern to draw, not a code) and it doesn't work. I have no idea what's going on but I don't want to factory reset and lose all my contacts and pictures. I only have four tries left to unlock it before it automatically resets itself. I've tried using the Android Device Manager to set a temporary password but since there's already a pattern to draw it won't bypass the lock screen for some reason. I never thought to check the security settings on my phone (why would I if I had a lock screen on it?) so I can't use the Samsung equivalent either. I'm extremely frustrated - been looking for help for about an hour and I'm finding absolutely nothing. It's clearly been a problem before and yet there's no solutions or explanations as to why it's happening??
While I am still having this issue sparsely, I can get around it simply by rebooting. It's just annoying to have to do so.
It's anew feature of S7 called SMART LOCK, meaning your phone knows if you're in a safe place such as your Home, your Car or if you paired a smart watch with your phone and added it as trusted device, as long as you're connected to your watch, the phone knows you're in a safe place so you dont need to enter password to your phone. Or if youre in your car or at Home, then you wont need to enter password to open your phone. But if you want to remove this feature and want to swipe or enter your pin no matter where you are then do this..go to:
SETTING>LOCK SCREEN & SECURITY>SECURE LOCK SETTING>SMART LOCK. Here you'll see "Trusted Places" and "Trusted Device" Just edit or press and hold whatever is in there, e.i your watch, your home address etc...then remove and you should be good to go.
Have you tried turning off Smart lock all together? Otherwise, all I can think is to factory reset settings before you factory reset the phone.
Hi guys,
Having an issue with my Note 4 (SM-N910F) international version since the MM 6.0.1 update. I received a further update after the MM 6.0.1 recently and thought the issue would've been fixed but alas, no!
Current version of Software: N910FXXS1DPE7.
Issue is, I have power saving mode turned on and set to: Start power saving "Immediately". However it keeps getting turned off and the screen becomes bright and I could not recognise a pattern how this occurs.
Things tried so far:
-Unticked automatic brightness and dragged all the way to low.
-Smart stay was/is never ticked.
-Auto adjust screen tone is ticked, but unticking that and also leaving automatic brightness turned off still causing power saving to automatically turn off.
-I have tried to check for this issue in Safe mode and it still happens.
Any ideas of what could be causing this? I do not want to do a factor reset for this issue and if it can be avoided after all. Safe mode is somewhat similar isn't it?
I have noticed the issue occur when I start using Gmail app (not the Inbox one), but that is just one scenario.
It seems like the light sensor gets triggered when it faces bright light and turns off power saving mode and screen becomes bright, but just could be a red herring.
Thanks a million!
Bharath
corpuscallosum said:
Hi guys,
Having an issue with my Note 4 (SM-N910F) international version since the MM 6.0.1 update. I received a further update after the MM 6.0.1 recently and thought the issue would've been fixed but alas, no!
Current version of Software: N910FXXS1DPE7.
Issue is, I have power saving mode turned on and set to: Start power saving "Immediately". However it keeps getting turned off and the screen becomes bright and I could not recognise a pattern how this occurs.
Things tried so far:
-Unticked automatic brightness and dragged all the way to low.
-Smart stay was/is never ticked.
-Auto adjust screen tone is ticked, but unticking that and also leaving automatic brightness turned off still causing power saving to automatically turn off.
-I have tried to check for this issue in Safe mode and it still happens.
Any ideas of what could be causing this? I do not want to do a factor reset for this issue and if it can be avoided after all. Safe mode is somewhat similar isn't it?
I have noticed the issue occur when I start using Gmail app (not the Inbox one), but that is just one scenario.
It seems like the light sensor gets triggered when it faces bright light and turns off power saving mode and screen becomes bright, but just could be a red herring.
Thanks a million!
Bharath
Click to expand...
Click to collapse
I have just one problem like yours. When i receive Marshmallow i just update. But Power Saving turns off every reboot. Just back to factory settings and make your wipes. I solve this with wipes and factory.
Tavok said:
I have just one problem like yours. When i receive Marshmallow i just update. But Power Saving turns off every reboot. Just back to factory settings and make your wipes. I solve this with wipes and factory.
Click to expand...
Click to collapse
Thanks. Yeah I am trying to avoid factory reset because can't go thorugh the process of installing apps, setting up all the various accounts etc especially since there is no built in fully restorable backup feature. Family man with kids and have enough IT stuff to do at work.
I'm on stock/non-rooted device also. And this will be my last Samung device, if not the last Android!
I understand you very well. You can use HELIUM apk to make your nandroid backups without root and make easier this tedious work. I don't have rooted my phone but helium makes all faster that, and i use also wondershare mobile go for android and PC.
I hope this helps you and you can resolve your problem. Good luck and regards from Switzerland - (Mexico)
Tavok said:
I understand you very well. You can use HELIUM apk to make your nandroid backups without root and make easier this tedious work. I don't have rooted my phone but helium makes all faster that, and i use also wondershare mobile go for android and PC.
I hope this helps you and you can resolve your problem. Good luck and regards from Switzerland - (Mexico)
Click to expand...
Click to collapse
Thanks Tavok. I did download Helium and wanted to test it out, however my phone is now staying in Power Saving mode since a few days! I have done nothing new, didn't uninstall any app or change any settings as such for it to work. This is bugging me because I want to know what fixed it so that I can re-apply the fix again if need be.
I've also read that some people are complaining about Note 4 getting stuck in Power Saving mode and I hope this is not the case with mine, now that it seems to work as expected.
I will update this thread once I check it out further.
I found out how this power saving mode gets turned off. It is the Location settings. If location is off, the power saving mode stays on (this is what it was set to hence I didn't see the issue happening). But when I changed it back to High accuracy, I started to notice the power saving getting turned off from time to time when using certain applications that require Location accuracy.
This is a bug since the MM update!!
Any ideas how to use Location accuracy and still retain Power saving mode?
I did a factory reset and the issue persisted! I tried various location settings(of the 3 choices) asks none of them helped. When set to any one of them power saving automatically turns off after a while I.e. when location needs to be detected. The only workaround us to turnoff location altogether but that messes with the auto sync of accounts! Grrrrrrrr
I verified with Samsung Tech Support that Location and Power Saving are incompatible on the Galaxy Note 4, even with the latest Android version available for the device (6.0.1) . In other words, Turning on Location while Power Saving is active will disable Power Saving after a short period. Fortunately, the problem is fixed on later devices.
Hey, I recently came across an frp locked S7 Edge (SM-G935F), i was trying to follow a video online (This one)
But every time I get to where you should turn on the Bluetooth it won't activate.
Everyone in the comments on this video and similar videos are saying that this worked for them.
Does anybody know why it isn't working for me? I'm assuming my Bluetooth is broken at this stage.
EDIT: I found a way around it to get to Google using Samsung pay.
You login to Samsung pay and then on the terms and conditions screen go to customization service and you can manage to get to google.
The new problem is that when you try and download something it puts you back at the customization service link, so i cant access the phones settings.
Also if it matters the stock rom is G935FXXS8ETC1, CSC: XEU
So, for anyone with the same issue it turns out the Bluetooth is in fact broken. If you wait on the screen for a long time and then try turn it on sometimes it will turn on.
After that there's alot of guides for turning frp off.
Anyways this post was written on the S7 Edge SM-G935F on Floyd's android 10 rom. ?