Note 4 Power Saving automatically turns off - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi guys,
Having an issue with my Note 4 (SM-N910F) international version since the MM 6.0.1 update. I received a further update after the MM 6.0.1 recently and thought the issue would've been fixed but alas, no!
Current version of Software: N910FXXS1DPE7.
Issue is, I have power saving mode turned on and set to: Start power saving "Immediately". However it keeps getting turned off and the screen becomes bright and I could not recognise a pattern how this occurs.
Things tried so far:
-Unticked automatic brightness and dragged all the way to low.
-Smart stay was/is never ticked.
-Auto adjust screen tone is ticked, but unticking that and also leaving automatic brightness turned off still causing power saving to automatically turn off.
-I have tried to check for this issue in Safe mode and it still happens.
Any ideas of what could be causing this? I do not want to do a factor reset for this issue and if it can be avoided after all. Safe mode is somewhat similar isn't it?
I have noticed the issue occur when I start using Gmail app (not the Inbox one), but that is just one scenario.
It seems like the light sensor gets triggered when it faces bright light and turns off power saving mode and screen becomes bright, but just could be a red herring.
Thanks a million!
Bharath

corpuscallosum said:
Hi guys,
Having an issue with my Note 4 (SM-N910F) international version since the MM 6.0.1 update. I received a further update after the MM 6.0.1 recently and thought the issue would've been fixed but alas, no!
Current version of Software: N910FXXS1DPE7.
Issue is, I have power saving mode turned on and set to: Start power saving "Immediately". However it keeps getting turned off and the screen becomes bright and I could not recognise a pattern how this occurs.
Things tried so far:
-Unticked automatic brightness and dragged all the way to low.
-Smart stay was/is never ticked.
-Auto adjust screen tone is ticked, but unticking that and also leaving automatic brightness turned off still causing power saving to automatically turn off.
-I have tried to check for this issue in Safe mode and it still happens.
Any ideas of what could be causing this? I do not want to do a factor reset for this issue and if it can be avoided after all. Safe mode is somewhat similar isn't it?
I have noticed the issue occur when I start using Gmail app (not the Inbox one), but that is just one scenario.
It seems like the light sensor gets triggered when it faces bright light and turns off power saving mode and screen becomes bright, but just could be a red herring.
Thanks a million!
Bharath
Click to expand...
Click to collapse
I have just one problem like yours. When i receive Marshmallow i just update. But Power Saving turns off every reboot. Just back to factory settings and make your wipes. I solve this with wipes and factory.

Tavok said:
I have just one problem like yours. When i receive Marshmallow i just update. But Power Saving turns off every reboot. Just back to factory settings and make your wipes. I solve this with wipes and factory.
Click to expand...
Click to collapse
Thanks. Yeah I am trying to avoid factory reset because can't go thorugh the process of installing apps, setting up all the various accounts etc especially since there is no built in fully restorable backup feature. Family man with kids and have enough IT stuff to do at work.
I'm on stock/non-rooted device also. And this will be my last Samung device, if not the last Android!

I understand you very well. You can use HELIUM apk to make your nandroid backups without root and make easier this tedious work. I don't have rooted my phone but helium makes all faster that, and i use also wondershare mobile go for android and PC.
I hope this helps you and you can resolve your problem. Good luck and regards from Switzerland - (Mexico)

Tavok said:
I understand you very well. You can use HELIUM apk to make your nandroid backups without root and make easier this tedious work. I don't have rooted my phone but helium makes all faster that, and i use also wondershare mobile go for android and PC.
I hope this helps you and you can resolve your problem. Good luck and regards from Switzerland - (Mexico)
Click to expand...
Click to collapse
Thanks Tavok. I did download Helium and wanted to test it out, however my phone is now staying in Power Saving mode since a few days! I have done nothing new, didn't uninstall any app or change any settings as such for it to work. This is bugging me because I want to know what fixed it so that I can re-apply the fix again if need be.
I've also read that some people are complaining about Note 4 getting stuck in Power Saving mode and I hope this is not the case with mine, now that it seems to work as expected.
I will update this thread once I check it out further.

I found out how this power saving mode gets turned off. It is the Location settings. If location is off, the power saving mode stays on (this is what it was set to hence I didn't see the issue happening). But when I changed it back to High accuracy, I started to notice the power saving getting turned off from time to time when using certain applications that require Location accuracy.
This is a bug since the MM update!!
Any ideas how to use Location accuracy and still retain Power saving mode?

I did a factory reset and the issue persisted! I tried various location settings(of the 3 choices) asks none of them helped. When set to any one of them power saving automatically turns off after a while I.e. when location needs to be detected. The only workaround us to turnoff location altogether but that messes with the auto sync of accounts! Grrrrrrrr

I verified with Samsung Tech Support that Location and Power Saving are incompatible on the Galaxy Note 4, even with the latest Android version available for the device (6.0.1) . In other words, Turning on Location while Power Saving is active will disable Power Saving after a short period. Fortunately, the problem is fixed on later devices.

Related

Screensaver that powers off screen but leaves device running?

Hi,
I've searched for several hours now in these forums and on Google, with no success.
I need an app that leaves the device switched on, but powers off the screen.
In settings/power I can dim the screen, but there is no setting to dim it completely or just switch it off.
I've found screensavers that can show a blank screen, but the screen is still actually powered up, just showing a black image presumably.
I've found apps that can switch off the screen. But you have to manually click on them to switch off the screen.
Does anyone know of a screensaver that after a set interval will leave the device running, but power off the screen please?
Suspend is no good, the device must be up and running apps.
Thanks for your help.
ClearOutLoft said:
Hi,
I've searched for several hours now in these forums and on Google, with no success.
I need an app that leaves the device switched on, but powers off the screen.
In settings/power I can dim the screen, but there is no setting to dim it completely or just switch it off.
I've found screensavers that can show a blank screen, but the screen is still actually powered up, just showing a black image presumably.
I've found apps that can switch off the screen. But you have to manually click on them to switch off the screen.
Does anyone know of a screensaver that after a set interval will leave the device running, but power off the screen please?
Suspend is no good, the device must be up and running apps.
Thanks for your help.
Click to expand...
Click to collapse
What apps are you trying to "keep running"? The only thing that might be an issue when the screen goes into it's normal sleep mode is that audio will stop outputting, and wifi connections will suspend, but there's cabs available here to easily get around both of those (and keep them going even when the screen shuts off).
Well, it's actually to solve another long-running problem that has made me almost lose the will to live....
Alarms don't go off reliably on my TP2.
Sometimes, randomly, the alarm doesn't go off until I press the power button to wake it up. The the alarm instantly goes off. So, if I set an alarm for 6am, sometimes the phone wakes up and the alarm sounds, sometimes not. And if I switch the phone on manually sometime later, at 6:15 say, the 6am alarm sounds then.
It will work fine for a few days, then fail.
It happened on WM6.1 and still continues after upgrading to WM6.5.
I have spent countless hours googling and searching XDA-Dev. I have tried probably ten different alarm apps, with no luck. I have hard-reset various times. I have tried various recommended registry tweaks. I've tried checking the notification queue regularly for any errors. I've tried so many different suggestions, for example, never pressing the power button to turn the phone off, only ever let it hibernate automatically. Warm-resetting it each day. And the list goes on.
So, I'm experimenting with just leaving the phone on forever. But turning the screen off at night to save power / not shorten the life of the screen hardware.
Which leads me to the question about screensavers which actually power off the screen automatically after a set delay. Just like a normal screensaver on a PC.
It's hard to easily convey the frustration I have for the TP2. An excellent phone. But a phone which I can't trust to do the simplest thing: to wake me up in the morning?
It'll end up in the bin at some point very soon now.....
A suggestion
Hi,
In my opinion there must be an application, change or customisation that is leading you to those problems. My suggestion is, to perform a sync towards any computer or server to keep your contacts, then, hard reset and keep the phone with the factory defaults for a while. Then, test the phone's alarms and if all is okay, add one by one your applications and changes, testing the alarms in between. Please do that on the official ROM (whatever 6.5 or 6.1) but official one. You will flash if needed later on.
I know it will be a pain, but you will find the problem.
I am using a TP2 with stock WM6.5 ROM. I have not had yet any issue with the alarms. However, I remember to have had those kind of problems before with WM 5.0 and 6.1. There were always related to freeware applications, customisations, no official ROMs, registry hacks and restored backups done from older builds upon upgrade. The alarm bug in old WM version was also known, but I have not experienced it on newer versions.
There can be some issues with the notification database by times, but as said above, it is almost every time due to customisations.
I am not saying that we should keep our phones without applications, third party software, cooked ROMs, customisation etc. But the goal is to find out what is the reason, and believe me. It is the best if not only way.
If you post the list of applications and hacks that you have in your phone, I can try to see if there is any I could identify like guilty one, based on my own experience.
Complementary, I recommend you to install and use these two applications in attachment. They have worked for me on WM5, 6, 6.1 and 6.5 so far. They are freeware and therefore you can use them without problems.
Good luck!
Thanks for taking the time to reply. All very good advice. I'll have a go when I've got some free time again. In the meantime, has anyone come across a screensaver that actually powers off the screen please?
Thanks again.
ClearOutLoft said:
Well, it's actually to solve another long-running problem that has made me almost lose the will to live....
Alarms don't go off reliably on my TP2.
Sometimes, randomly, the alarm doesn't go off until I press the power button to wake it up. The the alarm instantly goes off. So, if I set an alarm for 6am, sometimes the phone wakes up and the alarm sounds, sometimes not. And if I switch the phone on manually sometime later, at 6:15 say, the 6am alarm sounds then.
It will work fine for a few days, then fail.
It happened on WM6.1 and still continues after upgrading to WM6.5.
I have spent countless hours googling and searching XDA-Dev. I have tried probably ten different alarm apps, with no luck. I have hard-reset various times. I have tried various recommended registry tweaks. I've tried checking the notification queue regularly for any errors. I've tried so many different suggestions, for example, never pressing the power button to turn the phone off, only ever let it hibernate automatically. Warm-resetting it each day. And the list goes on.
So, I'm experimenting with just leaving the phone on forever. But turning the screen off at night to save power / not shorten the life of the screen hardware.
Which leads me to the question about screensavers which actually power off the screen automatically after a set delay. Just like a normal screensaver on a PC.
It's hard to easily convey the frustration I have for the TP2. An excellent phone. But a phone which I can't trust to do the simplest thing: to wake me up in the morning?
It'll end up in the bin at some point very soon now.....
Click to expand...
Click to collapse
do you turn your ringer to silent or vibrate when you go to bed? if so,
go to start/settings/clocks&alarms/more and make sure that the "sound alarms box" is checked. this will make sure that even if your phone ringers/alerts are off, your alarm will ring. also, if you charge your phone while you sleep, go to the backlight settings and uncheck the "turn screen off on ac power" box. if you cant sleep with the phone light on, set it to max dim on ac power and flip it over. i always had this issue when i had the tmobile wing.
ClearOutLoft said:
Hi,
I've searched for several hours now in these forums and on Google, with no success.
I need an app that leaves the device switched on, but powers off the screen.
In settings/power I can dim the screen, but there is no setting to dim it completely or just switch it off.
I've found screensavers that can show a blank screen, but the screen is still actually powered up, just showing a black image presumably.
I've found apps that can switch off the screen. But you have to manually click on them to switch off the screen.
Does anyone know of a screensaver that after a set interval will leave the device running, but power off the screen please?
Suspend is no good, the device must be up and running apps.
Thanks for your help.
Click to expand...
Click to collapse
S2U2 on this forum.
try g alarm.it worked perfect for me with tilt
I have similar Issues with my TP2;
I notice that it is more to do with HIBERNATING than screen off.
My TP2 has go to the point where allowing it to go to hibernation means Screen of Death.
Overnight I charge it and do not let the screen go off and it seems ok (so far).
Guess I will have to Hard reset and test my freeware.
Cheers
G
I had the exact same problem. When the phone goes to sleep, it is ASLEEP. I didn't use the alarm too much but the phone would never notify me when SMS arrived. I'd hit the power switch to check, and bam, three messages arrive at once, some from hours ago. Immensely frustrating, but the problem went away when I installed Energy rom.

[Q] Kitkat 4.4.2 breaks many screen features need Help

Hi guys,
I have upgraded my n9005 to KK for a while now. And it seems that with KK 4.4.2 randomly break my auto brightness from time to time. This issue occurs the same time when an incall screenoff stop working.
To begin with, after a while of usage the auto brightness feature breaks where it did not adjust automatically. I got a very dim brightness level eventhough it's a night time. Also the auto brightness level doesn't work as well. But when I turned this feature off the brightness slider works again. Now while this is happening and I'm on the call my screen won't turn off automatically during the call or when I have finished my call the screen wont turn on. So for both issues I have to manually activate the screen via Home/power button. Moreover, I have notcied that while this is happening when I entered Camera app, the screen will be fixed on the landscape mode only and there is no way I can make portrait back again.
To be even more surprise, these issues will be gone and come back from time to time without restarting. However, upon restarting everything works fine for a while.
What I have tried to solve this issue:
- Reflash stock firmware (official version of my country)
- Clear dalvik
- Flash stock firmware (latest version from DBT)
Still I'm unable to solve these issues. I'm wondering that have any of you guys are facing these issues as well? I have searched and it seems that I'm only one having these problems. I just want to know whether this is only software or hardware related
Thanks
SoKoOLz said:
Hi guys,
I have upgraded my n9005 to KK for a while now. And it seems that with KK 4.4.2 randomly break my auto brightness from time to time. This issue occurs the same time when an incall screenoff stop working.
To begin with, after a while of usage the auto brightness feature breaks where it did not adjust automatically. I got a very dim brightness level eventhough it's a night time. Also the auto brightness level doesn't work as well. But when I turned this feature off the brightness slider works again. Now while this is happening and I'm on the call my screen won't turn off automatically during the call or when I have finished my call the screen wont turn on. So for both issues I have to manually activate the screen via Home/power button. Moreover, I have notcied that while this is happening when I entered Camera app, the screen will be fixed on the landscape mode only and there is no way I can make portrait back again.
To be even more surprise, these issues will be gone and come back from time to time without restarting. However, upon restarting everything works fine for a while.
What I have tried to solve this issue:
- Reflash stock firmware (official version of my country)
- Clear dalvik
- Flash stock firmware (latest version from DBT)
Still I'm unable to solve these issues. I'm wondering that have any of you guys are facing these issues as well? I have searched and it seems that I'm only one having these problems. I just want to know whether this is only software or hardware related
Thanks
Click to expand...
Click to collapse
Kinda noticed this while I was briefly on kk. If you're on AT&T keep in mind that it was not the official release, and bugs are present.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
sireniankyle said:
Kinda noticed this while I was briefly on kk. If you're on AT&T keep in mind that it was not the official release, and bugs are present.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Thanks for letting me know that this is common for KK on N9005. LOL I thought it was HW related issue though

[Q] Location Service Auto Off Itself, Help!

Hello whoever may lend a helping hand,
I've got a problem with my Note 4 Location services. Whenever i set it to on mode, it will somehow automatically switch off by itself over time. I've tried many ways to stop this from happening but to no avail. I dont see any programs or app that is turning my location off for me.
The reason i would prefer it to be switched on is because im using google "keep" and alerts are normally based on location. If my location keeps turning off, google is not able to notify me of reminders when im at certain locations.
Does anyone have similar problems?
dominicyee said:
Hello whoever may lend a helping hand,
I've got a problem with my Note 4 Location services. Whenever i set it to on mode, it will somehow automatically switch off by itself over time. I've tried many ways to stop this from happening but to no avail. I dont see any programs or app that is turning my location off for me.
The reason i would prefer it to be switched on is because im using google "keep" and alerts are normally based on location. If my location keeps turning off, google is not able to notify me of reminders when im at certain locations.
Does anyone have similar problems?
Click to expand...
Click to collapse
Running into the exact same issue. Very annoying
When you exit Ultra Power Saving mode, Location Services is not switched back on. It's a glitch that will probably be sorted out in a future update.
iR¡[email protected]!* from i9505 via Tapatalk 4
Thanks for your reply! Is there a way around this? How do i solve this problem? Thanks alot.
Sent from my SM-N910C using XDA Free mobile app
No way around it unfortunately. Just remember to turn Location back on after you disable Power Saving.
iR¡[email protected]!* from i9505 via Tapatalk 4
Ok. But i dont use power saving thus how is this affecting me?
Sent from my SM-N910C using XDA Free mobile app
Oh, I assumed you did, my bad. If you don't use Ultra Power Saving, then it must be something else. I really don't know!
iR¡[email protected]!* from i9505 via Tapatalk 4
dominicyee said:
Hello whoever may lend a helping hand,
I've got a problem with my Note 4 Location services. Whenever i set it to on mode, it will somehow automatically switch off by itself over time. I've tried many ways to stop this from happening but to no avail. I dont see any programs or app that is turning my location off for me.
The reason i would prefer it to be switched on is because im using google "keep" and alerts are normally based on location. If my location keeps turning off, google is not able to notify me of reminders when im at certain locations.
Does anyone have similar problems?
Click to expand...
Click to collapse
Hey, i have the exact same issue. Without using power savings mode or any tasker apps, my location services randomly turns off. It is extremely annoying
Have you found a fix yet?
This is related with the other device having the same user but different settings
Sent from my SM-N910C using XDA Free mobile app
Make sure it's set on "High accuracy" mode. I know you're most likely have it on "High accuracy" mode, but just make sure. Maybe a stupid suggestion but oh well.
Same problem
Location services keep turning off.
Phone goes to no service every day or two ( tried turning off lte) has to reboot to fix.
Mobile data and WiFi seems to also turn on and off randomly.
Reception is poor vs my s3 and s5.
All in all this phone is shaping up to be disappointing.
Samsung has a no swap out policy in SA so they are prepared for me to take it in to get fixed. Last time that happened it took 3 weeks to get my phone back.
I'm convinced it's the carriers branded software pre loaded that causes trouble. Vodacom (Vodafone)
The location services bug only seems to have started a few weeks ago after an update.
I thought it was related to the places feature and I've tried to disable it but can't find how to do it.
Just got my Note 4 a few weeks ago and I'm seeing this happen too. Bump to see if anyone has any solutions!
I'm on Rogers in Canada, running stock, unrooted, baseband version N910W8VLU1ANJ3, build number KTU84P. I do not use Power Saving mode (some have said that location services don't turn back on after exiting Ultra Power Saving). Seems to happen regardless of battery life (just turned off on the way to work in the morning with full battery).
I really only noticed because I tried using a location based profile in Tasker using AutoLocation, and it kept notifying me that location services were turned off. It also affects a weather/clock widget. No other Tasker profiles that would affect it.
Anybody have any ideas why this is happening? Any ideas for fixes?
UPDATE: So yesterday afternoon I booted into recovery and did a wipe data/factory reset. Everything seems to be holding so far in terms of Location Services staying on. Might have just been a glitch or something. I'll report back if they turn off again.
location services turns itself off on note 4
pvagotici said:
hey, i have the exact same issue. Without using power savings mode or any tasker apps, my location services randomly turns off. It is extremely annoying
have you found a fix yet?
Click to expand...
Click to collapse
i have the same problem my location services turns itself off even though my power saving mode is disabled. Time and time again i have to turn back on the location services . Please help .
I have a S5 and everytime I leave the house my location services turns off by itself. I can't explain it cause I literally use my phone for calling/texting and games. I don't mess with apps, setting, configurations, or power saving mode. But the really weird thing is that if it doesn't shut itself off completely it says I'm in a different location all together. Help please!

PLZ Help! Screen goes to sleep on me while using the phone.

I just got my g5 plus yesterday. I've been having this annoying issue where the screen goes to sleep randomly while I use the phone. I'm using my commonly used apps and the screen just dims and a second after it goes to sleep. I've also notice that if I leave the phone idle for at least 7 seconds, it also happens. I've tried power cycling the phone, changing settings in safe mode (had set it up for auto sleep after a minute), resetting app preferences and even tried 3rd party apps to try to override the stock settings for the screen's adaptive brightness. I asked the Moto Tech Support team and they said that I had to factory reset the phone, and if that didn't work, I had to turn it in for warranty. Is there a way to solve this?!
P.D. The issue doesn't persist while using the camara app. This is the reason I think the issue is more of a software issue that a hardware issue.

S10 shutting down

My s10 shuts down when I sleep mode my phone
Sleep mode? Like how do you put your whole phone in sleep mode. You can only place individual apps in sleep mode.
Sounds like the battery needs replacing. It is common for ones that are not actually holding a full charge to show as a higher percentage than they actually are.
Sarkari Result Pnr Status 192.168.l.l
You might want to try doing a factory reset and fresh set-up (not from any backup including Google Cloud). You could have accidentally enabled a setting that automatically shuts down your phone which can happen in Bixby Routines, the battery settings and probably other places in One UI given how many software features Samsung throws into their phones. If you don't know where to look the easiest thing to do is a factory reset--but if you don't choose the fresh start/new device option when setting up your phone you could end up restoring whatever is causing your problem.
I don’t think the S10 has been out long enough for your battery to be going bad unless it was defective.
@jhs39 has a point, one option is in general settings/ reset .. last option... auto restart.

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