S10 shutting down - Samsung Galaxy S10+ Questions & Answers

My s10 shuts down when I sleep mode my phone

Sleep mode? Like how do you put your whole phone in sleep mode. You can only place individual apps in sleep mode.

Sounds like the battery needs replacing. It is common for ones that are not actually holding a full charge to show as a higher percentage than they actually are.
Sarkari Result Pnr Status 192.168.l.l

You might want to try doing a factory reset and fresh set-up (not from any backup including Google Cloud). You could have accidentally enabled a setting that automatically shuts down your phone which can happen in Bixby Routines, the battery settings and probably other places in One UI given how many software features Samsung throws into their phones. If you don't know where to look the easiest thing to do is a factory reset--but if you don't choose the fresh start/new device option when setting up your phone you could end up restoring whatever is causing your problem.
I don’t think the S10 has been out long enough for your battery to be going bad unless it was defective.

@jhs39 has a point, one option is in general settings/ reset .. last option... auto restart.

Related

Everyone with Battery problem post info here fix soon

Ok, although I do not have a solution it seems that their are a small percentage of people on here that have the same problem as me.
This is what I know:
The EVO has a bigger display, a faster proccessor, 4G, and alot of advanced features this means battery is not going to be the greatest.
However, I am now rooted running CM6 RC2, and although I love this ROM I have been having terrible battery. Also, I was using Fresh's and stock unrooted ROM and had bad battery also, AFTER I PUT IN ALL MY SETTINGS.
When I would hard reset my phone, it would sleep like normal, and the battery would run great, however, I think their is a setting that I use with my phone that is keeping it awake.
Now I am going to give all the settings that I use on my phone without installing any apps from the market. Because I know some apps keep your phone awake but I did a factory reset, put in my settings without installing any apps and my phone stayed awake.
***I have already tried the HTC and Sprint method of "conditioning your battery" I know their are 2 methods I have done both. I have setCPU, juice defender, spare parts, all that stuff that supposedly saves battery, but so far none have helped. Also my phone is set to auto CDMA, i tried that*****
Here is what I think. I am changing some setting in the phone that is keeping it awake and I can't seem to find what it is, I had this same problem with google sync setting and thankfully someone helped me fix it and it solved the problem however, after that I am still having the issue.
Keep in mind I HAVE NOT INSTALLED ANYTHING FROM THE MARKET YET, I have only entered my settings in apps that came with the phone because I believe that is the culprit.
My settings
*#*#4636*#*#
Battery history, since last unplugged
running: 14.6%
Screen on: 10.4%
Phone on: 3.5%
Wireless and network
Airplane mode, wifi, bluetooth, tethering and portable hot spot VPN are all off
Under Mobile network
The options are: data enabled: Checked
data roaming: unchecked
System select (change the cdma roaming guide) options are either home only, affiliated networks, or automatic. I have automatic set.
Voicemail service my carrier
Nothing in the CM6 settings have been changed
Auto brightness, screen timeout 30 sec
Location: wireless network:checked
Use GPS sattelite: unchecked
Accounts and Sync:
Background data: enabled (checked)
auto sync: Enabled (checked)
Facebook-sync if off, I have not synced contacts with Facebook, and the problem I had last time was with google sync, I had google sync turned off and that kept my phone on. Now I have facebook sync turned off, COULD THAT BE THE PROBLEM?
Privacy: Back up my data-checked
automatic restore-checked
Mail settings, never update, I manually update.
News and weather is same thing, could google be trying to update even though its set not too and keep my phone awake?
Under facebook settings: refresh interval is set to never
Notifications are inactive.
About phone
Cell standby:37%
Phone idle:28%
Android system:20%
Voice calls:11%
Display:7%
If anything looks not right, or you think something as little as it may be may be causing the problem, even if it doesn't make sense please suggest it, I have tried everything, thanks.
Not to burst your bubble, but it's been pretty much proven that CM6 has unsatisfactory battery life.
Try Burnt Droid v1 + netarchy-toastmod kernel for optimum battery life.
I know,
but after reading through the thread it seems that about half of them half pretty good battery life, however I had poor battery with other roms, because something was keeping my phone awake.
I'm having a similar problem. On any ROM that's based of HTC's 2.2, my phone will run fine for about a day and then it will begin to stop sleeping. Once that happens the only way to get it to stop is to do a factory reset. What's funny is that using the exact same settings with CM6-RC2 I don't get the 100% awake issue. I've tried everything and can't figure it out.
I've tried turning off all automatic syncing, turning off network time and network location...didn't work. I deleted my Exchange account since I had heard that some people were having Exchange problems...didn't help. This last time around I didn't install anything from the market, it was just the stock apps. I did connect the phone to Sync in my truck and used it quite a bit before the problem cropped up.
I've got a sneaking suspicion that it's some kind background process that tries to run after a specified amount of time, but there's some kind of problem with the Sense-based ROMs that I've tried that won't allow it to run properly. So we need to figure out what the process is and either stop it from running in the first place, or figure out a way to take it out of the ROM so it isn't there to begin with.
I'm going to wipe everything and try installing Fresh 3.1.0.2 again. I'm going to try to remember to reboot my phone every night when I plug it in to charge and see if that helps. While it isn't ideal, it's way easier than having to do a factory reset every other day. I'll post back and let everyone know what happens.

How to disable front buttons when device is locked?

I don't wish to entirely disable the front buttons, I only want them to stop responding when the phone is locked (I want them to function when the phone is unlocked). Don't misunderstand: I am not looking to simply disable the light. I want the buttons to be completely 'dead' when the phone is locked up. It's actually my bf's phone, and the buttons get accidentally pressed a lot when it's in his pocket. The phone will drain 60% in just 5 hours with no screen time, just locked and in his pocket (at work). I'm tweaking the phone to last longer, but I feel that having the buttons able to be pressed even while locked can't be good for the battery. :/ Someone correct me if I'm wrong with that (but even if I am, it's still annoying... what is the purpose of the buttons being 'live' while the screen is off???). The phone is a i9505, rooted on CM12.1 with Xposed, so modules could be suggested if any such fix exists. I have the home button disabled from waking the screen, but there doesn't seem to be an option anywhere about the back and menu buttons. I know the battery on my own phone, a Huawei, is much larger, but I only experience about 6% battery loss when the screen is off for 7-9 hours, so losing 60% seems excessive to me. I've checked battery stats on the Samsung, nothing seems abnormal. Is it even possible to fix what I'm asking? Thanks to anyone who helps!
zombunny said:
I don't wish to entirely disable the front buttons, I only want them to stop responding when the phone is locked (I want them to function when the phone is unlocked). Don't misunderstand: I am not looking to simply disable the light. I want the buttons to be completely 'dead' when the phone is locked up. It's actually my bf's phone, and the buttons get accidentally pressed a lot when it's in his pocket. The phone will drain 60% in just 5 hours with no screen time, just locked and in his pocket (at work). I'm tweaking the phone to last longer, but I feel that having the buttons able to be pressed even while locked can't be good for the battery. :/ Someone correct me if I'm wrong with that (but even if I am, it's still annoying... what is the purpose of the buttons being 'live' while the screen is off???). The phone is a i9505, rooted on CM12.1 with Xposed, so modules could be suggested if any such fix exists. I have the home button disabled from waking the screen, but there doesn't seem to be an option anywhere about the back and menu buttons. I know the battery on my own phone, a Huawei, is much larger, but I only experience about 6% battery loss when the screen is off for 7-9 hours, so losing 60% seems excessive to me. I've checked battery stats on the Samsung, nothing seems abnormal. Is it even possible to fix what I'm asking? Thanks to anyone who helps!
Click to expand...
Click to collapse
The keys are never on by default when the screen is off. So you either applied a setting to enable it or you have some mod applied.
Lennyz1988 said:
The keys are never on by default when the screen is off. So you either applied a setting to enable it or you have some mod applied.
Click to expand...
Click to collapse
I wouldn't have enabled a setting for this purposely, as it's quite annoying. I may also be wrong, but if I remember correctly, this was existent even on stock non-rooted. I have CM12.1 on it, Xposed modules are: Always Correct, APM+, BootManager, Secure Settings, Xposed Additions, YouTube AdAway, and YouTube Background Playback.
If there is a setting for this, let's say he or I accidentally enabled it, so would you know any suggestions of how to find such a setting, so it can be switched back? I appreciate you taking the time to answer.
zombunny said:
I wouldn't have enabled a setting for this purposely, as it's quite annoying. I may also be wrong, but if I remember correctly, this was existent even on stock non-rooted. I have CM12.1 on it, Xposed modules are: Always Correct, APM+, BootManager, Secure Settings, Xposed Additions, YouTube AdAway, and YouTube Background Playback.
If there is a setting for this, let's say he or I accidentally enabled it, so would you know any suggestions of how to find such a setting, so it can be switched back? I appreciate you taking the time to answer.
Click to expand...
Click to collapse
When the screen is off then menu and back don't work. Do you have ambient display enabled by any chance? Disable it.
Did you try a different battery? Maybe his battery needs to be replaced.
Lennyz1988 said:
When the screen is off then menu and back don't work. Do you have ambient display enabled by any chance? Disable it.
Did you try a different battery? Maybe his battery needs to be replaced.
Click to expand...
Click to collapse
Oh no, you're right about that. Back and menu doesn't actually do anything when touched while locked, but they do light up and respond in that sense (interestingly, they do also wake the screen while it's locked in TWRP, though perhaps that's irrelevant). Ambient display isn't enabled. We haven't tried a different battery, he just got the phone about a month ago. Then again, I also haven't the health of the battery. Maybe it came with a bad one.
When the screen is off, the back and menu buttons should not work. Not even the lights.
zombunny said:
Oh no, you're right about that. Back and menu doesn't actually do anything when touched while locked, but they do light up and respond in that sense (interestingly, they do also wake the screen while it's locked in TWRP, though perhaps that's irrelevant). Ambient display isn't enabled. We haven't tried a different battery, he just got the phone about a month ago. Then again, I also haven't the health of the battery. Maybe it came with a bad one.
Click to expand...
Click to collapse
I understand you now. Yes when they the phone is locked and the screen is on, they will light up. That's normal and does not give any battery drain. Post some battery screenshots and post screens of the app betterbatterystats.
Lennyz1988 said:
I understand you now. Yes when they the phone is locked and the screen is on, they will light up. That's normal and does not give any battery drain. Post some battery screenshots and post screens of the app betterbatterystats.
Click to expand...
Click to collapse
Ah got it. Good to know it's not impacting his battery, but that also leaves it open as to what IS (though, the buttons lighting up while it's locked still makes me scratch my head at what Samsung was thinking). Currently going to sleep at the moment, so I'll have to take a look at it tomorrow. I know Opera Max, a VPN data compression app, was chewing up battery (did this on my phone too, but eventually it settled down with the ROM), but I froze it for the moment so it won't run until I figure out what else is causing the problem. Battery life was poor even before the installation.
Other than that, battery stats have been normal, with the display taking the majority followed by Opera browser and the Android system, with some others. Nothing outrageous.
But since you mentioned about the battery, I did start noticing more things about the phone today. Perhaps it runs so hot because of it, and I also saw that when he unplugs it from the wall charger, it will immediately drop from 100% to 90-some% (varies). Might be the calibration, but with everything else, I ended up ordering an Anker replacement from Amazon to test.
The S4 heating is normal.
Also, it's not healthy for the battery to spend extended periods of time at 100%. That is why it drops faster from 100%.

Note 4 Power Saving automatically turns off

Hi guys,
Having an issue with my Note 4 (SM-N910F) international version since the MM 6.0.1 update. I received a further update after the MM 6.0.1 recently and thought the issue would've been fixed but alas, no!
Current version of Software: N910FXXS1DPE7.
Issue is, I have power saving mode turned on and set to: Start power saving "Immediately". However it keeps getting turned off and the screen becomes bright and I could not recognise a pattern how this occurs.
Things tried so far:
-Unticked automatic brightness and dragged all the way to low.
-Smart stay was/is never ticked.
-Auto adjust screen tone is ticked, but unticking that and also leaving automatic brightness turned off still causing power saving to automatically turn off.
-I have tried to check for this issue in Safe mode and it still happens.
Any ideas of what could be causing this? I do not want to do a factor reset for this issue and if it can be avoided after all. Safe mode is somewhat similar isn't it?
I have noticed the issue occur when I start using Gmail app (not the Inbox one), but that is just one scenario.
It seems like the light sensor gets triggered when it faces bright light and turns off power saving mode and screen becomes bright, but just could be a red herring.
Thanks a million!
Bharath
corpuscallosum said:
Hi guys,
Having an issue with my Note 4 (SM-N910F) international version since the MM 6.0.1 update. I received a further update after the MM 6.0.1 recently and thought the issue would've been fixed but alas, no!
Current version of Software: N910FXXS1DPE7.
Issue is, I have power saving mode turned on and set to: Start power saving "Immediately". However it keeps getting turned off and the screen becomes bright and I could not recognise a pattern how this occurs.
Things tried so far:
-Unticked automatic brightness and dragged all the way to low.
-Smart stay was/is never ticked.
-Auto adjust screen tone is ticked, but unticking that and also leaving automatic brightness turned off still causing power saving to automatically turn off.
-I have tried to check for this issue in Safe mode and it still happens.
Any ideas of what could be causing this? I do not want to do a factor reset for this issue and if it can be avoided after all. Safe mode is somewhat similar isn't it?
I have noticed the issue occur when I start using Gmail app (not the Inbox one), but that is just one scenario.
It seems like the light sensor gets triggered when it faces bright light and turns off power saving mode and screen becomes bright, but just could be a red herring.
Thanks a million!
Bharath
Click to expand...
Click to collapse
I have just one problem like yours. When i receive Marshmallow i just update. But Power Saving turns off every reboot. Just back to factory settings and make your wipes. I solve this with wipes and factory.
Tavok said:
I have just one problem like yours. When i receive Marshmallow i just update. But Power Saving turns off every reboot. Just back to factory settings and make your wipes. I solve this with wipes and factory.
Click to expand...
Click to collapse
Thanks. Yeah I am trying to avoid factory reset because can't go thorugh the process of installing apps, setting up all the various accounts etc especially since there is no built in fully restorable backup feature. Family man with kids and have enough IT stuff to do at work.
I'm on stock/non-rooted device also. And this will be my last Samung device, if not the last Android!
I understand you very well. You can use HELIUM apk to make your nandroid backups without root and make easier this tedious work. I don't have rooted my phone but helium makes all faster that, and i use also wondershare mobile go for android and PC.
I hope this helps you and you can resolve your problem. Good luck and regards from Switzerland - (Mexico)
Tavok said:
I understand you very well. You can use HELIUM apk to make your nandroid backups without root and make easier this tedious work. I don't have rooted my phone but helium makes all faster that, and i use also wondershare mobile go for android and PC.
I hope this helps you and you can resolve your problem. Good luck and regards from Switzerland - (Mexico)
Click to expand...
Click to collapse
Thanks Tavok. I did download Helium and wanted to test it out, however my phone is now staying in Power Saving mode since a few days! I have done nothing new, didn't uninstall any app or change any settings as such for it to work. This is bugging me because I want to know what fixed it so that I can re-apply the fix again if need be.
I've also read that some people are complaining about Note 4 getting stuck in Power Saving mode and I hope this is not the case with mine, now that it seems to work as expected.
I will update this thread once I check it out further.
I found out how this power saving mode gets turned off. It is the Location settings. If location is off, the power saving mode stays on (this is what it was set to hence I didn't see the issue happening). But when I changed it back to High accuracy, I started to notice the power saving getting turned off from time to time when using certain applications that require Location accuracy.
This is a bug since the MM update!!
Any ideas how to use Location accuracy and still retain Power saving mode?
I did a factory reset and the issue persisted! I tried various location settings(of the 3 choices) asks none of them helped. When set to any one of them power saving automatically turns off after a while I.e. when location needs to be detected. The only workaround us to turnoff location altogether but that messes with the auto sync of accounts! Grrrrrrrr
I verified with Samsung Tech Support that Location and Power Saving are incompatible on the Galaxy Note 4, even with the latest Android version available for the device (6.0.1) . In other words, Turning on Location while Power Saving is active will disable Power Saving after a short period. Fortunately, the problem is fixed on later devices.

Notifications wonky after Pie update

Has anyone else noticed that notifications seem to be super slow in coming after the Pie update? Line and Email can take up to two hours to exhibit a notification. I've looked at the notifications area of the apps, and nothing appears to have changed that I can see, and I can't find anywhere in Pie to tell it to allow more background time for these apps. I've tried force stopping and restarting with no change.
If anyone has any idea on what is going on, and how to fix it, your help would be most appreciated. Being told your wife left you a Line message 2 hours after she did so, or that your kid sent an email 2 hours earlier, is NOT conducive to a happy home life.
Nobody else has this issue? It appears to be connected to the fact that the phone is sitting undisturbed for a long period of time. If I am carrying the phone around with me, the notifications seem to come as expected, but if the phone is just sitting on my desk for a while, they seem to come from minutes to hours later.
You could try to whitelist those apps on Battery Optimization
I'm no expert, but from what you describe sounds like the phone is entering into Doze and notifications cannot come until the next maintenance window
If a user leaves a device unplugged and stationary for a period of time, with the screen off, the device enters Doze mode. In Doze mode, the system attempts to conserve battery by restricting apps' access to network and CPU-intensive services. It also prevents apps from accessing the network and defers their jobs, syncs, and standard alarms.
Click to expand...
Click to collapse
https://developer.android.com/training/monitoring-device-state/doze-standby
I think white listing the app prevents this behaviour
It does sound like you are correct and the phone is entering Doze mode, delaying the notifications. Thanks for that!
I will check into how to add the email and Line app to a whitelist for Doze. Hopefully it's a simple task, but I don't see anything under Battery doing a quick scan.
Just a follow up. After much searching and reading, I finally found where to turn off battery optimization for the two apps I needed notifications from. FYI:
Most things on the web say to go to Settings->Battery, then hit the three dot menu and select Battery Optimization. This does not appear on my phone. (see screenshot) To get to the list of optimized apps, you need to Search->Battery Optimization, select Battery Optimization from the results (it will take a few seconds to load), then tap Not Optimized and select All Apps. Find the app you want, tap it, then select Don't Optimize. You can also go to Apps and Notifications->Advanced->Special app access->battery optimization.
Whether this will actually fix the problem is another question entirely as most posts say that Doze continues to work. I guess we shall see.
I hope this saves someone the aggravation of trying to find something directly relating to Pie. Most things out there are for older builds.
Also, I turned off Adaptive Battery to see what the actual difference is in my light usage use case. If you are interested in the results of this test, let me know and I will post here.
Glad you were able to whitelist those apps.
I think it's weird anyway, as far as I know deep doze takes hours to trigger and the device has to be completely still. Any movement would take the device off deep sleep and enter a less aggressive doze (where notifications would be checked more often)
You did mention this is your case (you were leaving your device on your desk) but just for curiosity, how long approx would you leave your phone unattended?
Thanks and I hope this solves your issue.
Tepig said:
Glad you were able to whitelist those apps.
I think it's weird anyway, as far as I know deep doze takes hours to trigger and the device has to be completely still. Any movement would take the device off deep sleep and enter a less aggressive doze (where notifications would be checked more often)
You did mention this is your case (you were leaving your device on your desk) but just for curiosity, how long approx would you leave your phone unattended?
Thanks and I hope this solves your issue.
Click to expand...
Click to collapse
Unlike some folks, I am not tied to my phone. It often sits on the desk undisturbed for 3 or 4 hours during the day unless a notification comes in and I pick it up to look at it. Most of my screen time is on my computer, so the phone is the external brain when out and about, but not used much otherwise. At night, I turn on airplane mode until I get up the next day, then turn it off. I'm a retired software engineer, so have no real need for constant communication anymore, and I like it that way.

Notifications not being pushed since update to Android Pie

Is anyone else having this problem? A few apps – Gmail and WhatsApp that I've noticed so far – will occasionally *fetch* notifications, but otherwise I don't receive notifications until I open the relevant application. I've tried going into settings --> developer options --> standby apps, but plenty of apps are set to 'active' and it doesn't make any difference. I don't particularly want to do a factory reset, so does anyone have any alternative suggestions?
Adaptive battery - off.
Battery optimization - off on every affected apps.
Maybe look at data saving mode or something.
Check notification importance on those apps.
Clear cache (or even data if it's not causing too much trouble) from affected apps.
If those 5 options do not help, factory reset is probably the way. Or maybe I missed something.
Benderisas said:
Adaptive battery - off.
Battery optimization - off on every affected apps.
Maybe look at data saving mode or something.
Check notification importance on those apps.
Clear cache (or even data if it's not causing too much trouble) from affected apps.
If those 5 options do not help, factory reset is probably the way. Or maybe I missed something.
Click to expand...
Click to collapse
Yeah, I'm pretty sure I've tried all those things Adaptive battery keeps switching itself back on, but even so, I think I managed to keep it deactivated for long enough to establish it wasn't making any difference. Very irritating. Thanks for the reply though!

Categories

Resources