Hello, I have 2 multi-user accounts on my tablet. One is administrator account and another is non-administrator account. Dolby Atmos works on administrator account but is grayed out on non-administrator account.
Does anyone know how to enable this feature on non-administrator account?
Thanks.
Same issue here on a Galaxy Tab S6 Lite... It's greyed out on a second account.
@Wuschel93 I was told by Samsung support that Dolby Atmos is unavailable in multi-user configuration. I submitted request through Members app to make it available as feature suggestion. I suppose if more people did this, Samsung would implement it.
I just bought the Galaxy Tab A7 and wasted time trying to get Dolby Atmos working, until I came to the same realization as you did. This is a serious bug, IMHO.
Dolby Atmos is a good selling point for this tablet, but they needlessly crippled it. Their documentation says nothing about this.
Multi-user is also a strong selling point, so you'd think they'd support all device features.
Agreed that the more customers ping Samsung, hopefully increases the chance of an update to fix this.
I didn't create a Samsung account. Is that what's needed to contact them?
soularmotion said:
I didn't create a Samsung account. Is that what's needed to contact them?
Click to expand...
Click to collapse
You need to register for Samsung Members account.
Related
Everyone who's eager for the 3.2 release tried updating their tablet using the built in option however came across various issues.
I tried signing in but kept getting the same "wrong password" error and then even tried creating a new account using a different email and was unable to.
When I called Samsung the only thing the tech advised me to do was to perform a factory reset which I'm sure everyone knows is most electronic companies "cure for all things" and I hate performing it.
I refused to go this route and stood my ground with the tech. The only resolution he provided was for a hard reset but I refused. If a website is telling me that the password is incorrect surely there must be a way to reset it!
He kept putting me on hold but finally provided me with this website which should solve any and all "wrong password" issues
http://www.samsungdive.com
If you go there and perform a password reset or create a new account the account should allow you to sync.
Once on the website click on Log In and it will provide with options to reset or create a new account!
Good luck guys and if this works for you please "thank"
I was able to use this website to fix the samsung account on my SGT. It still says "sync is off" in the account tab for my samsung account, but maybe thats by design? Either way thanks for the site
You need to exit out of that and go into apps. Hit Samsung apps and go through that apps setup process. Then you should be able to do your sync through the samsung sync sign in.
This does seems to work. I confirmed it.
I also received the same link in an email a few days ago - but I guess their website was not working, because it still failed for me. I responded to that email and **** all over Samsung's ****ty support. I guessed they somehow listenend.
Anyway - this is Working!!!!. Login to this website, reset your samsung.com account's password. It will send you an email, confirm that and change your new password. Then use these exact credentials to logon on the GT 10.1. But First, clear the cache of Samsung Apps and Samsung Account.
guys, this is NOT Samsung apps (as stated in the previous two posts!!!!!!) you need to login to, but login by creating another Samsung account under settings, accounts...., with those credentials.
Thanks, got it working. I didn't even know we had to put our Samsung account on to the tablet.
Didn't workm Screw Samsung
Alas none of these worked for me. I even closed the samsung account and started a new one and this thing did not work . Just the same ... I won't ever purchase a samsung mobile device after this... I mean i got burned with the galaxy tab 7 taking so long to get updated then it was the galaxy S phones now this... I am done..... Sorry Samsung you just lost a customer. These quirks are unacceptable esepcially seeing how much we pay for these devices.... Straight to Ebay this tablet is going. I will just hold off until sometime after Christmas... by then a better tablet by a better company that cares about its US Customers will surface. So if anyone wants to buy a 32GB Metallc Galaxy Tab 10.1 with the book case and the USB dongle. Hit me up. Samsung I am done.!!!!
Nice Tablet but crummy support and in this day and age to have such a stupid quirk with a website....
im sorry your having those issues dude, mine is running perfectly and today miraculously it took my samsung accounta nd logged me in after having made so many unsuccessful attempts.
I don't have this elusive "Samsung Apps", I'm rooted can I download it somewhere? Thanks.
Sent from my GT-P7510 using XDA Premium App
My Tab's Samsung Account isn't sync'd, and I have never signed into Samsung Apps and have downloaded a few things. I didn't even know you were required to, because I never did.
I checked for updates and it says there isn't one available, but am wondering if it is working correctly or not.
I have the Samsung Apps app and it works, but under accounts it shows that Samsung account is not syncing and no option to enable sync. I went to Samsungdive.com and I was able to log into my account there. There are no settings in the samsung apps app.
So what is the deal with samsung sync? Are you instructions for getting that working? I am a bit confused. Thanks
So should this Samsung account thing be syncing? Mine isn't and i even tried the factory reset, still says "Sync is OFF" Anyone got any help.
I recently changed my password for my samsung account now i cant even connect to samsung account keep getting wrong password very very frustrating!
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
I really don't understand this samsung account sync, I created an account when I first started tab, able to login to samsungdive.com but my tab shows that it is not syncing in the accounts/sync options.
Every few times at startup I get a FC with the samsung account.
WTF
This sucks.
I'm guessing what I'm about to detail is the same as everyone else:
1: On first boot of my pre-touchwiz GT10.1, I created some sort of Samsung account.
2: Every boot since then prompted me with two force close messages, both being some sort of Samsung process, blah, blah, blah.
3: Today, I get the touchwiz update, it installs.
4: I can log into Samsung Dive website with my established Samsung account no problem, and it knows I have a GT10.1. But it can't do anything with it, saying I have to enable Google Location Services, and Remote Control.
5. I go into settings on the GT10.1, Google Location Services is already enabled, Remote Control is not. I attempt to enable it, but get a prompt for a password with a blank ID. It will not take my KNOWN Samsung Account password. I can't delete it and create a new one without doing a factory reset.
Is there a solution to this pile of horsecrap yet??
I also can't login when attempting to update. I don't have an account specifically on my GT for samsung, but did register on line when I purchased it. Is this a common problem? Perhaps we were supposed to create the samsung account using the accounts option in settings.
BTW, my error is incorrect password even though I can login to the website. I can see my registration info
88EVGAFTW said:
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
Click to expand...
Click to collapse
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Made2Last said:
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Click to expand...
Click to collapse
I have similar problem; I set up and registered my 10.1 and can access it at Samsung.com "My Account". I was told to set up recovery etc at samsungdive.com and could not sign in and was told that I had to create a new account there using a different email (Dumb), I did and can sign in but can't do anything else? I am waiting for an answer from tech via email. Even on the samsungdive page it says one account works for all?
Also on 10.1 under Settings:Location & security:find my mobile;remote controls if I check that box it has my correct account email but won't accept my password? This was when I first called tech and they told me to use samsung dive. Somewhere Samsung doesn't have their act together.
(oops, redundant info).
Sent from my GT-P7510 using Tapatalk
bobng said:
Somewhere Samsung doesn't have their act together.
Click to expand...
Click to collapse
QFT.
If they respond to you with a fix, let me know here please!
Sent from my MB860 using XDA Premium App
I tried to set up an account to my Exchange email at work using the default email app on my TF101. When I set up an account it requires that I enable all of these security settings on the tab like having a PIN and encrypting data. I don't want to do all of that. I realize that this is something set up by my Exchange administrator but I am not sure they even did it knowingly and anyway I don't want to have to deal with it to check email.
Does anyone know how to bypass this? Searches of these forums and the web show that there are some modded email apks for other platforms that let you bypass the security settings. I have not seen any such mods for ICS on the TF101.
Thanks in advance for your help.
Hello,
I do not believe the stock email is able to handle the security settings from an exchange server. You need to look at other programs like Moxier Mail or TouchDown.
+1 for touch down. Works great but it is $20
Enhanced email is another option. I got it from free app of the day by Amazon. At first, it did not work on android 3.0+, but it works fine now. It gives you the option to ignore security policies.
Alternatively, if you decompile the email.apk, I believe you can force a variable so that the email app always tells the exchange server you have sufficient security enabled (I'm not exactly sure where must be changed).
tonyz3 said:
+1 for touch down. Works great but it is $20
Click to expand...
Click to collapse
I couldn't agree more. Do the trial first to see if you like it. I don't recommend bypassing the security. You can unknowingly pass a virus through your corporate exchange. Hopefully, one day, they will resolve this issue in the Android exchange client.
tonyz3 said:
+1 for touch down. Works great but it is $20
Click to expand...
Click to collapse
+1... Touchdown. Forget any other Exchange apps.
+1 for Enhanced Email - optionally bypasses the admin security settings - works fine on Honeycomb and ICS too.
Exchange Admin
Hello,
When setting up exchange servers in the past, the default exchange policy is to have those features enabled. Even if those are DISABLED, the tablet will still ask to create the partnership. I believe this is so it can be wiped remotely. It seems ICS just tells you it is going to do all of those things as a generic warning. I have noticed this is only on ICS though. If you click ok, it shouldn't ask you to create a PIN or anything if it isn't actually required. We currently only have exchange 2010 in production in a test environment, so I have yet to look for the setting to disable this feature entirely. Hope this helps you understand how it works at least a little.
Hi, anyone managed to get this working on there S7 edge ?
Paypal say this Here’s how to add your PayPal account to your Samsung Account Manager and connect your fingerprint to your PayPal app:
1.Tap the Menu button on your phone.
2.Tap Settings and then tap Accounts.
3.Tap Add account (you may have to scroll down to see this option).
4.Tap Add your PayPal account.
5.Enter the email address and password associated with your PayPal account, and then tap Link My PayPal Account.
Next, you’ll install the FIDO protocol, which enables you to use the fingerprint feature:
1.Tap Install.
2.Tap OK.
3.Tap Install.
4.Tap Link.
5.Link your fingerprint to PayPal by swiping your finger.
6.Tap Ok and PayPal will now appear under “My accounts.”
However I can't add paypal to my Samsung Account Manager as it does not appear in the list to select!
I have a "link your fingerprint" within the app itself but it doesn't want to work that way either! I keep getting "we can't confirm your fingerprint"
I don't know anything about the "fido" protocol but that appears to be already running on the phone in general.
I've told paypal all of this and there unhelpful response was :-When I have looked into this for you it is a common fault with certain Samsung models and not an app fault.
I would contact your phones technical help and seek advice as I have checked your PayPal account and all is well.
I am glad to resolve your query.
That last line creased me up!
PayPal needs to fix it. It's their issue.
Paypal have to update the app so it works with fingerprints on S7 & S7 Edge. If you install latest version of paypal & try to use fingerprint authentication it just errors out.
Yea was the same on my s5 worked at first then next time I used it it couldn't do it at this time lol
Sent from my SM-G935F using Tapatalk
I'm also to unable the fingerprint in Paypal.
I think I can live without it for now, I'm just gonna wait until Paypal's next update
Glad it isn't just me. Lol worked on my LG V10 but not my S7E
Sent from my SM-G935T using Tapatalk
If you read the comments in the Play Store, you'll see that everyone with a Galaxy S7 Edge (including myself) has the same problem. Hopefully they'll fix it in the next update.
Latest update to the app removes the fingerprint option altogether now
Sent from my Gold S7 Edge
I am having this exact same problem on my Note 7 with Android 6.0.1. Obviously it is a PayPal fault in their app, but the ... at support tell me to talk to my phone maker! What a lame answer!? What an insult it is to get such a stupid answer from ill-mannered and non-professional "support" people!
They might feel bad about these comments, SO BE IT, they deserve nothing less.
It has been 4 days now and I get the run-around by 4 different support non-professionals "who are happy to help me" but obviously know about the app as much as I know Chinese, well not even so since I can at least say Nihau (Hi).
Believe me, as soon as I find a service that offers what PayPal offers, I will be on my way. Yes they will lose a customer with orders in excess of $15k per year!
Hold on to your mobiles, change PayPal.
OH, and it has been over 7 months now since people reported this issue with no apparent care by PayPal! No updates or anything to solve this shortfall of theirs. This is the kind of service PayPal has grown into, another big s&*%$y conglomerate!
Don't know what you all talking about, but I've fingerprint-support on my S7Edge!
Fingerprint working on PayPal here latest version. Try wiping data and re install
Sent from my SM-G935F using XDA-Developers mobile app
Hi all,
I want to buy S8, but my only worry is that the app I'm using to bypass exchange policy will not work. (App name "Exchange Security Bypass" from Xposed Module Repository)
I tried it on S7 and it didn't work. so at the moment I'm still with my S5.
Anyone tried it by any chance on S8?
or any other app that can help me bypass the Exchange security? (our company forces encryption & being device admin on our devices which to both I say - NO).
Would like to mention that my device is not rooted and I'd prefer to not root the S8. the app above works like a charm on an S5 without root.
Thanks,
Poly
I've used nine email to bypass exchange policy, might be worth trying that.
I'm a Nine user
adz3d said:
I've used nine email to bypass exchange policy, might be worth trying that.
Click to expand...
Click to collapse
But since the policy comes from Exchange all I got was one mail in the Nine app saying that only once I finish encrypting & adding the company as device administrators the mail will work again.
Once I installed the app of Exchange bypass on the S5 - it started working again.
Do you know if Nine added a security baypass as a new thing and potentially I don't need the bypass anymore?
thanks,
Poly
Nine allow you to apply security at the application level. Since S8 is encrypted by default, unless your company push a lot more weird policy like blocking camera and such, it shouldn't be that bad anymore.
The "Exchained" app doesn't need rooting and works with Nine too.
Just curious what the pros and cons are of setting up a Samsung account on my S8. Unless there's an overriding reason, it seems redundant to sync the phone to both Google and the Samsung cloud. I know that Samsung pay doesn't work without a Samsung account setup on the phone but I use Android pay anyhow.
I hate having both but Sammy pretty much forces u into it if you want Samsung apps to work?
Sent from my SM-G950W using Tapatalk
I made.mine just so it stopped asking me to make one lol
I use Gboard for the keyboard, chrome for my browser, mapmyrun for tracking my runs, thus I don't really use any Samsung apps. It seems like a lot of overhead to run duplicate Samsung versions of apps that I already have installed. Is there anything "essential" that I'm missing out on by not adding my Samsung account ( I do have a Samsung account, but I haven't added it to the Galaxy S8 setup).