Galaxy Tab S5e doesn't start - Samsung Galaxy Tab S5e Questions & Answers

Hey,
I have a Samsung S5e and after I attached it to the power, it doesn't start anymore. I try a different charger, hold the power button or the power butto with the vol+ or vol- but nothing helped. My next step would be to send the device to Samsung, but I hope there is maybe on ohter option to check so I don't lost my data.
Any ideas?
best regards

If your device is within warranty send it to Samsung for repairs. As the only thing left to do is open it up and attempt to reboot the battery. But it sounds like maybe the Type-C port of your device has failed.

OK, thank you very much. Its annoying, you lost all data also if the do not need to make a factory reset.

Related

[Q] Black screen, no response

Hi,
I use Odin to install stock rom. After Odin finished (0 Fail) the phone tries to restart. Since then I have a black screen, no response to USB, Charger, Battery in or out or every 3 button combinations. What else can I do ?
Thx Sven
i guess you hard bricked your phone. my brother had the same thing. he had to send it to samsung headquarters to texas so they could get it fixed
How much was it ? Because I might try to jtag it myself, but have no clue so far
rebirthan1x said:
How much was it ? Because I might try to jtag it myself, but have no clue so far
Click to expand...
Click to collapse
I had a completely bricked vibrant and had somebody JTAG it for me. It cost me 40 bucks but i'm pretty sure that's a lot less than what Samsung would have charged to fix it. I was out of warranty period.
If you know how to JTAG then I would give that a shot first. The phone is already bricked so I don't think you have much to lose.
In order to JTAG you need some special equipment. If you don't know how to JTAG chances are you don't have the required equipment.
EDIT: this is the link to the service I used. Just click on JTAG for the vibrant. If you purchase it 40 bucks plus 5 or so for shipping, they will send you an email with the instructions. You could even contact them before you buy.
http://mobiletechvideos.mybigcommerce.com/samsung-vibrant/?fullSite=1
Sent from my SGH-T959V using xda premium
rebirthan1x said:
Hi,
I use Odin to install stock rom. After Odin finished (0 Fail) the phone tries to restart. Since then I have a black screen, no response to USB, Charger, Battery in or out or every 3 button combinations. What else can I do ?
Thx Sven
Click to expand...
Click to collapse
try to odin back to stock
1. Start Odin
2. Plug USB cable into pc
3. Power off the Phone.
3. Pull the Battery.
5. Plug USB cable into Phone.
6. Press and Hold: Volume UP + Volume DOWN + Power, all at the same time.
7. Re-insert the battery.
8. The phone will power now, when the screen starts a cycle of going to a BLACK screen, release ONLY the POWER button.
9. When you see the download icon release the volume buttons,
10. Odin back to stock by putting the PIT file into the appropriate area and the .tar in the PDA area.
Or try that same method without holding the power button, just the volume rocker (up and down) when plugging into usb that works for some ppl
If you get NOTHING on your screen it is hard bricked. If there's anything at all, you're soft bricked.
You can also try applying this mod if you're hard bricked: http://forum.xda-developers.com/showthread.php?t=1273083
Supposedly phones with it can't be bricked... short of being set on fire/eaten at least.

Galaxy S4 Turns Itself Off During Boot

Hey guys, I was wondering if anyone could help me troubleshoot my Galaxy S4 which turns itself off every time I power it on. Basically, I'll hit the power button and the Samsung logo will pop up with the the lock icon showing that the device has been rooted. Then, after a few seconds the screen will go black at which point I am unable to do anything to it other than pull the battery out and repeat the process. If I wait a few minutes though, I am able to push the power button without having to pull the battery out. In addition, if I attempt to pull the recovery menu up, it will begin to load but as before, the phone will turn itself off before I'm able to do anything useful. At one point I was able to somehow get it to load Android though that may have just been pure luck at work.
I don't believe that my root access is at fault here because I've had it for several months with no trouble to note. Immediately before this happened my power button began acting strangely in the OS. I attempted to factory reset in order to fix this and that's when this problem started. The only other which that I can think of that may have caused this is Safestrap which I uninstalled shortly after the power button began acting up.
Does download mode also reboot? Then it's definetely some hardware malfunction.
By the sound of it it's a malfunctioning power button.
Thanks!
Lennyz1988 said:
Does download mode also reboot? Then it's definetely some hardware malfunction.
By the sound of it it's a malfunctioning power button.
Click to expand...
Click to collapse
Thanks for the help Lennyz, I was starting to think the same thing myself. I'll have to take it in for repairs.

[Q] 0% battery and cannot restore factory

Hello guys,
I own LG G2 Intl version. A couple days ago the device has suddenly stopped charging with only rising 2% after 12 hours of charging then kept discharging until reaching 0%. Then it would never go above 0%. While connected with the charger, I can switch the device on. On the lock screen it says it is charging but in the Settings it says not charging. I read a lot of posts here in XDA and outside suggesting once a software issue and another a hardware issue.
Anyways, I have tried then a lot of chargers like original Samsung charger, Laptop current, original ASUS Tablet charger with all failing to charge. According to LG Live Chat and summary of different posts, it looks like a hardware issue. But because the device is still less than three months old and still on warranty, I contacted the Reseller (Amazon), who said that I could return the phone.
But since then I have been trying to reset my phone to factory settings (as some suggested it may help as well) and more important to get rid of my personal data. But I cannot. When I go to settings to restore to factory settings, a 5% battery is required to restore. While on charger trying to reach the recovery menu through (Power-Volume-Down then release then both again after displaying the logo) does not either work.
Any workaround how to restore it to factory settings?
I tried to connect my phone through BT to BT-ADB my phone and adb reboot it into recovery, but did not work, as my device could not get IP for bluetooth assigned!! Strange!!! My device is not rooted and I do not want to root it, so that it does not get the warranty lost.
Any workaround how to restore my device to factory settings?
Thank you!
tweetatoo said:
While on charger trying to reach the recovery menu through (Power-Volume-Down then release then both again after displaying the logo) does not either work.
Click to expand...
Click to collapse
You forget to tell us what firmware version you are on, if you aren't rooted I assume you're using Kitkat/Kitkat bootloader?
Kitkat: Hold Power + Power Down, when LG Logo appears, switch to holding Volume Up + Volume Down.
Jellybean: Hold Power + Power Down, when LG Logo appears, let go and repress Power + Volume Down.
Note that doing a factory reset doesn't really stop your data from being recovered from nosey people, it just puts your data in a "last overwritten" state. To the naked eye you've wiped your phone but to be really safe it's good to wipe your hard drive using cryptographic algorithms multiple times, about 10. It may not make your data unrecoverable but at least anyone who wants to recover your data will have a hard time doing so. I wouldn't really worry about doing this in your case though.
d00lz said:
You forget to tell us what firmware version you are on, if you aren't rooted I assume you're using Kitkat/Kitkat bootloader?
Kitkat: Hold Power + Power Down, when LG Logo appears, switch to holding Volume Up + Volume Down.
Jellybean: Hold Power + Power Down, when LG Logo appears, let go and repress Power + Volume Down.
Note that doing a factory reset doesn't really stop your data from being recovered from nosey people, it just puts your data in a "last overwritten" state. To the naked eye you've wiped your phone but to be really safe it's good to wipe your hard drive using cryptographic algorithms multiple times, about 10. It may not make your data unrecoverable but at least anyone who wants to recover your data will have a hard time doing so. I wouldn't really worry about doing this in your case though.
Click to expand...
Click to collapse
Thank you for your reply. I know that to totally erase my data a multi-write cryptographic erase is required. But the point is that I just want to restore to factory settings, so that notifications do not get easily read, in the case someone tried to open my phone and discovered it is still not restored. I will try doing 7-pass erase. Do you suggest an app?
Besides, your method did not work either. I am on KitKat 4.4.2. This is what I have done (while on charger, as I cannot remove the charger: 0% battery!!):
1- Volume-Down first pressed and held, then Power button pressed and held.
2- Waited a couple seconds until the LG logo appeared. Then I let go the Power Button while still holding the volume down, then held the Volume-Up.
3- The phone booted normally!!
I tried the steps again and again, and many times with releasing both buttons upon logo appearance then holding both V-Up and V-Down (after also releasing the V-Down), and still no luck
What for an annoying problem
d00lz said:
You forget to tell us what firmware version you are on, if you aren't rooted I assume you're using Kitkat/Kitkat bootloader?
Kitkat: Hold Power + Power Down, when LG Logo appears, switch to holding Volume Up + Volume Down.
Jellybean: Hold Power + Power Down, when LG Logo appears, let go and repress Power + Volume Down.
Note that doing a factory reset doesn't really stop your data from being recovered from nosey people, it just puts your data in a "last overwritten" state. To the naked eye you've wiped your phone but to be really safe it's good to wipe your hard drive using cryptographic algorithms multiple times, about 10. It may not make your data unrecoverable but at least anyone who wants to recover your data will have a hard time doing so. I wouldn't really worry about doing this in your case though.
Click to expand...
Click to collapse
I kept trying again and again and it worked at the end
It succeeded when I let go the Volume-Down as well with Power-Button then repressing V-Down and V-Up again.
Thank you very much
tweetatoo said:
I kept trying again and again and it worked at the end
It succeeded when I let go the Volume-Down as well with Power-Button then repressing V-Down and V-Up again.
Thank you very much
Click to expand...
Click to collapse
Glad it worked in the end , let's hope your replacement doesn't have a faulty battery! :good:
d00lz said:
Glad it worked in the end , let's hope your replacement doesn't have a faulty battery! :good:
Click to expand...
Click to collapse
Thank you very much! I hope so also

Bricked Son's Tab?

I tried to partition the ExSD of my son's tablet using TWRP reading step by step off XDA. I wiped cache and dalvik cache, mounted, booted to system, but it went to a blank screen. Now it seems to never power on, cant get the screen to show ANYTHING, and will not show anything even when plugged into a computer. I have tried multiple cables and chargers with nothing being different. I even tried swapping the battery with the one from my daughter's identical tablet. Is it possible to corrupt so much the device doesn't have an understanding of what to do when power button is pressed?
I leave Tues for a month in Ft. Polk and my son will likely drive my wife nuts, MAYBE someone can help?
Recovery Mode?
Have you tried to press and hold (if I recall correctly) the power, home and volume up button? That should take you to the recovery mode.
hope that was helpfull.
Mr.HappyBear said:
Have you tried to press and hold (if I recall correctly) the power, home and volume up button? That should take you to the recovery mode.
hope that was helpfull.
Click to expand...
Click to collapse
Mr. Happy Bear, yes I have. I have tried every possible combination of button pushing with and without the charger and or cable in a computer plugged in.
Was hoping someone knew of a hardware button or ribbon cable on a board I could switch or press that would be able to use.
Thanks for trying though.

M30s does not boot - stuck at very first screen

Hi all,
my Gylaxy M30s rebooted itself yestarday, and now is stuck at the very first screen (the one showing "SAMSUNG Galaxy M30s" in the center and "Powered by android" at the bottom).
Vol down + power results in a reboot attempt (screen goes black, vibration), but the phone is stopping at the same screen again.
I am not able to turn the phone off.
Switching from Vol down to Vol up immediately when screen goes black does not enter recovery mode.
Vol down + power while charging sometimes leads to the charging symbol being shown on the screen, but without the percentage in the middle.
Charging over night did not help.
The phone cannot be connected to a Win PC.
Any suggestions what I can try?
Thanks,
Alchemist
Try volume down+volume up and while pressing those buttons, plug your phone into your computer. Tell me the results of that.
Nothing happening...
I mean trying those combinations immediately after using power+ volume down to reboot.
What did you do with your phone? Died suddenly when normally using?
Yes, phone died during normal usage.
Ah, I see - a screen comes up warning me that downloading a custom OS might harm the phone.
Also, the PC makes this "USB connected" sound when I then press Vol up, but I do not see a new drive connected, I think.
I am slightly optimistic now?
Press volume up.Then install Samsung usb drivers(search on Google)
Ugh, just wanted to do this, but now the phone is completely dead. No response to any button or charging. Will hang it on the charger for a few hours, but my optimism is gone...
OK, now it works again. I am in the screen with the colourfull stuff and the phone waits for some download.
Driver is installed on PC. Is there anything supposed to happen - the phone is still not accessible via PC, or is it?
Install Odin (search in Google 'odin samsung' and download)
Download stock firmware(android os) at www.samfw.com , after downloading you will see files like AP-M505xxxxxxx.tar.
Select, from the stock ROM AP-M305xxxxx.tar for AP in odin CSC-M305xxxxx.tar for CSC, and so forth then click start .
OK. All data will be lost, right? Is there some way to access the internal storage to rescue some files before flashing the new firmware?
Sorry to tell you that you cannot have data restored bad news for you sorry
Sorry. If you only see one file(make sure it is .tar or .tar.md5 file) after you extracted the .zip firmware, install it to the AP slot.
Any chance I could fix this issue with tools like dr.fone, UltFOne, ReiBoot?
I do not have any experiences with these - no idea if the just want to make money with desparate customers? ...
These could possibly brick your phones even more ( anyways flashing with Odin could also brick your phone). However, it in some cases can fix your device.
If you HAVE to have your data back and you don't mind paying, visit a service center and tell them: 'Hey my phone died and i HAVE to have the data back '.(I know, your warranty is expired probably, but they might still do the things for you with paying.)(if those stores closed during lockdown then I don't know any way to fix it.)
OK, another thing I have observed: The screen goes black after about 30 sec to 5 min when not charged - the shorter it was charged, the quicker the screen goes black. Buttons do nothing when screen is black. When reattached to charger, phone tries to boot and is then stuck at said screen - no button pressing needed for the phone to try to start. The longer the phone has been without charger, the longer it takes until the phone tries to boot.
Maybe it's just the battery that is dead - or would the phone with a dead battery boot normally when attached to charger?
If that is the case, open up your phone, put in a replacement battery, and try to boot up(yes, you need to. it will be a frustrating process.). Your phone could be having a faulty battery and nothing else, to cause this issue.
Im having the same problem mentioned above. The samsung service centre says to replace the motherboard which costs almost half the price of the actual phone..
Mystic_Jamdam said:
Im having the same problem mentioned above. The samsung service centre says to replace the motherboard which costs almost half the price of the actual phone..
Click to expand...
Click to collapse
Truth to be told: The guy in the repair shop opened the phone and wanted to change the battery - when he saw that water must have come into the phone, corroding the motherboard. So yeah, all data lost, but... no backup, no mercy. I now have set up a NAS for all computers and devices in our family... ;-)
If it really is a hardware problem then the quality must have been really bad.

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