I have an old LUMIA 640 LTE (RM-1073) locked to AT&T; they sent me the unlocking code.
When I received it, it was registered on microsoft.com and I though that doing a hard reset will reset to factory settings the phone, but I cannot start it because now it asks "disable using recovery key" which I don't have (I didn't kept the email associated with the account).
Is there a way to re-install the phone?
Thank you
this forum section is for Windows Mobile, not Windows Phone.
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I have a friend who bought a Galaxy Note 3 (Verizon) and when he got it he realized it was rooted with a custom ROM and he did not want that. He asked me if I could unroot his phone and I said yes. I successfully unrooted the phone and installed latest firmware and after it booted up I got the message "The device experienced an unexpected factory reset; Please sign in with your Samsung ID that you used to register this device". Problem is my friend does not know who owned the phone before him. I think it was an open box from Verizon (where he works... well Procom Wireless). Does anyone know of a way to overcome this?
Your problem is due to "Reactivation lock" option that was previously enabled in Settings. Of course, you don't have the e-mail or the password of the account that was used in the phone before the factory reset. You have two ways to bypass this. I am not responsible if these methods won't work or if they are used in other purposes .
The methods are taken from this thread: http://forum.xda-developers.com/showthread.php?t=2465863&page=3.
Method 1 by Giulianos306: "First of all I have to say that I've created this account just to share what I did with this problem. It took me, after doing dozens of hard reset and flashing firmwares, 10 minutes. Maybe, the seller never activated the phone (that's what happened to me) and this screen is appearing by mistake. So what you have to do if this is your case is to connect the headphones that came with the phone and press the button for 1-2 sec. Then the SVoice will apear and there you can use voice commands. So you just say "Start Settings" and it will open the setting where you have to activate the reactivation lock (maybe isn't necessary, but that way worked) but this time using your samsung account. Then you just have to do a factory reset (from the settings, not from the recovery) and your phone will be unlocked. It will restart and then you can set it up normally. Hope this works for you as it do for me."
Method 2 by max_ray: "Goto accessibility option which is available on the first screen where you select language..then goto Text to speech option..then from the settings goto Install voice data and try to download any language..It will ask you to enter samsung account details...Enter your own samsung account details..once the download is complete..go back to screen where it was showing abnormal factory reset adn then enter your samsung account..It will go through.."
Hi there my name is cesar and i have a big issue with my lumia , i was in the insider program and one day my phone just wont boot up , it was on black screen all the time so i flashed with the microsoft recovery tool and it works then when it turn on ask me for a recovery key or my account so i decided to removed from my devices on microsoft account and it was successful and i receive an email with that confirmation and i flash the phone again but when it turn on the phone still ask me for the recovery key or my account so i decided to enter my microsoft account but an error just pop out "could not turn off reset protection Ooops we ran into a problem trying to turn off reset protection. make sure you have a network connection and try again later " it's the same error since the first day i try to unlock my device
so i try to contact microsoft support to have any idea how to have my device working again but they just ask me to looking for the recovery key on my email or to turn off the reset protection on my account devices but they don't understand that its not available anymore and i didn't receive any recovery key when i its off the protection off and i'm really sick with this i really want my phone back , and just to let u know that it's my own device i still have the purchase receipt and everything , but not even with that they want to help me any ideas that can help me please im very desperate .
and two more things one day when i was flashing my device was connected by usb to my computer and pops out the internal storage and the crazy thing its that i can access to all the folders of the device if i take some screenshots i can access to them on the folder or any i want , and another thing if i connect the device to the display dock i have the home screen of windows 10 mobile and i can access to some applications from lumia i mean as i seen it's a fatal error on the windows 10 mobile security.
Hello,
same problem...
https://www.youtube.com/watch?v=4RQtSq0oqDM
Worked with my Lumia 950.
Hello guys
Recently i got a moto g7 xt1962-5 , it came from Europe but when i do a factory reset and after selecting language and connecting to wifi , the android setup wizard show me a page titled " your device at work " and in the bottom of yhe page it says intelligent hub it requires a username and password , but if i skip the setup the phone works normally but it says that your phone will automatically factory reset itself after 1 hour and after 1 hour i select language and connect to WiFi and bla bla ....loop
What should i do
Thid when i skip the android setup wizard
This at start up android setup wizard
Any help here?
odd question but... where did you get the phone? can you root it? unlock the boot-loader? it is locked to whatever that company it via their MDM policy.
https://www.linkedin.com/company/groupama-protection-juridique/
if you can unlock the bootloader i assume you could restore via fastboot and that would unlock it. then again, it may brick you phone.
or thy this
On the managed mobile device, go to Settings.
Navigate to Security.
Select Device Administrator and disable it.
Under Settings, go to Applications.
Select ManageEngine Mobile Device Manager Plus and Uninstall the ME MDM App.
I recently purchased a used A20 (SM-S205DL) the previous owner's child locked the device and forgot the pin. I was told it didnt have FRP activated so i mistakenly hard reset it without checking odin mode first. Now i have no way to set up the device or enable usb debugging. I have firmware and some basic knowledge of flashing via odin. Although i have only used it to unbrick a device roughly 5 years ago. How can i either remove FRP via odin mode or download mode without usb debugging turned on. I have no preference on how to gain access to the device. If frp cannot be removed could the device be completely wiped and made into a basic Linux device? I have no preference on what is done i only want to have some use out of it
Factory Reset Protection exists to prevent the use of stolen devices. Unfortunately, this can become rather inconvenient in other circumstances where for some reason the Google account the device was locked on isn't available.
While FRP unlock services exist, we here on XDA tend to err on the side of caution due to the potential for criminal activity.
Try flashing vbmeta.img (UNLOCK BOOTLOADER)
Try this:
This device was reset. To continue, sign in with a google account that was previously synced on thos device.
Hello everyone, I got a phone Galaxy A 20 and called Boost mobile to sim unlock the phone, what they did. When done I factory reseted the phone. Now when I try to add an account I got a "your phone was factory reset., type the password to...
forum.xda-developers.com
Hey!
In the company that I work an ex-collaborator left the Samsung Galaxy A20e he was using professionally. During the time he used it, he probably activated FRP, now we want to unlock the phone to give to another collaborator. I've tried to do factory reset at first when I didn't know about FRP.
Now I'm seeing some tutorials that says that we can remove the FRP lock, but I need USB debugging and I can't access the system to activate it.
Is there something I can do?
Same problem as here:
This device was reset. To continue, sign in with a google account that was previously synced on thos device.
Hello everyone, I got a phone Galaxy A 20 and called Boost mobile to sim unlock the phone, what they did. When done I factory reseted the phone. Now when I try to add an account I got a "your phone was factory reset., type the password to...
forum.xda-developers.com