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Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
nex86 said:
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
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What do you mean by normal it doesent happpen during instal, its random during surfing for example not conncted to installation imho.
dazed1 said:
Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
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What ROM and kernel are you using? Are you over clocked?
hagensieker said:
What ROM and kernel are you using? Are you over clocked?
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No overclock at all, Kernel - 3.4.0-g9e52a21
Build number JSS15R all stock here. No custom ROM's..
I experience the same BS on an all stock WIFI model (2013.06 date code). Thought it was JB 4.3 teething pain but my Note 3 running 4.3 doesn't do it. Have mainly noticed it playing Great Big War Game where it'll randomly freeze the whole tablet once per launch for about 10 secs where nothing responds (show touch, home, switch task, etc.) then it'll either return to normal or prompt with dialog to wait or close. Have also had it happen in Modern Combat 3 along with the random app close that, again, doesn't affect Note 3. Haven't seen newer apps affected so perhaps it's a software issue and is fixable but it's irritating nevertheless considering it's a Nexus device and after correcting the touch issues with ts10 firmware update. Going to try reflashing the stock image to see if it fixes it otherwise looking forward to dumping this Asus for a Note 10.1 2014 LTE. My Note 10.1 2013 and Note 2 have been 100% solid with never a crash, hang or touch issues.
I had freezing problems when i was trying out the TS20 fix. TS10 seems to yield erratic behaviour randomly after each reboot.
Ever snce i've been testing the ones between TS10 and TS20. TS16 works better for me than TS18 - just being more responsive but both has no reboot issues. Am testing TS14 now and it seems better than TS16 but i needed more time to run it. None of the 14,16 and 18 has given me any kind of freeze after 24hrs of testing on multi-touch intensive apps.
You might wanna give 16 a try... i will be posting a more detailed update in sfhub's thread when i'm done with TS14 and TS12 testing.
Cheers
Thanks for the answers guys, but this is really new to me, i got no idea what is TS 14, TS 18 or TS16, can you guys explain me a bit? thanks.
I had the same issue. Please see my observations at post: http://forum.xda-developers.com/showthread.php?p=46082214#post46082214
However, I have recently tried to uninstall all apps (backing up with titanium backup) and installing back in bunches. With only the apps/games I use daily, the issue appears to have subsided, and I am trying to slowly bring apps back to see what the issue is.
Original post for consolidation purposes:
When it happens: Touch intensive Games (drastic, MMOJ, Dumb Ways) appears to be when the 3D GPU is NOT in use, netflix, when paused for a short while.
What happens:
1. Screen does not update display appears frozen
2. No response from nav bar icons
3. Power, volume buttons give no response.
4. If audio was playing right before it froze, it will keep playing as if nothing wrong.
5. If I hit the power button or the nav button then let it sit for a few minutes, suddenly it will react to every press I did in quick motion and go back to normal.
5a. I had show touches enabled, which showed a random number of the frozen touches working in quick succession when it "unfroze"
6. Sometimes requires a hard restart with no response.
When it started: Right before the Q update starting rolling out, did not have issues out of the box.
Purchase date and location: Right around the time of launch from best buy, 32 GB 2013 version
Troubleshooting steps: Safe mode (doesn't appear as often), full factory restore to the Q image when the R image started rolling out. Issues were gone for a short timeframe, then returned
Config information: Stock, latest firmware version, rooted via TWRP (latest version installed), and SU.
Observation: Appears to occur in select situations, and I believe I always have a GMAIL notification right when it un-freezes.
Let me know what you think and if it should be merged with a different topic, didn't see anything about it un-freezing when it was frozen or audio still playing.
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Please refer to this thread for a fix:
http://forum.xda-developers.com/showthread.php?t=2428133
The fix from the thread above helps with many touchscreen issues including freezes.
At least it helped with mine. I was experiencing freezes and so called "sticky touches" (like when you short tap on something and the device interprets it as a tap and hold).
My device came with pre-Q and went through three OTA updates. After reflashing with factory R image minus wiping data (remove -w from flash-all.bat file) and with ts10 all appear to be better so far. Modern Combat 3 still randomly closes but it could be Gameloft's crappy coding. Need to run it for a few more days to confirm but reflashing factory R image with ts10 offer the best experience so far.
Mine does too now in addition to the already random reboot. The freezing happens when I try to input text on the keyboard.
Sent from my Nexus 7 using xda app-developers app
Just bought a Ze552kl off Amazon for a pretty sweet price of ₹16,725 (£191.14/$256.16) couple of days ago.
Though it was running Nougat 7.0 right out of the box, there were some minor UI bugs like on pulling down the notification panel it'd sometimes get stuck and the only way out would be to get to the home screen.
An update fixed that, but scrolling lag still persisted.
To rule out hardware issues I performed touch tests and though it managed to pass, it was difficult. I had to run it multiple times because it involved user input. It requires you to trace the boundaries of four shaded areas which are quite slim.
(Factory reset didn't seem to make a difference either)
I then tried a couple of touch calibration apps which brought noticeable improvements but it's still not enough.
So did I receive a faulty set or is it some software issue ?
Are you on the latest version of the ASUS ROM? I have a slightly different model than you, but I found the initial Nougat update to be very slow and buggy. Subsequent updates seems to have fixed most issues...
I guess, yeah, because I haven't received any more updates post the latest one mentioned on their website.
I really don't have any issues with this ROM except for the not-so-great touch response. It is a bit laggy, but that's all.
EDIT: Oh, and the Firmware is WW-14.2020.1708.56
I thought it might be a sensitivity issue because I'm coming from a N6 where I barely touch the screen and it registers. I did some testing and turned on show visual feedback for taps in developer options and I started tapping on the screen in random places every 2 seconds and on average every 5th tap it didn't register and sometimes it's the second and I had issues sometimes where 3-4 taps in a row in different places wouldn't register. For me it's not isolated to certain parts of the screen like many people have found, for example only on edges.
My sample size isn't very much but I've figured out that the majority (or only UI elements because I haven't tested enough) tapping on or around UI elements such as toggle settings in the developer options, any app (swiping/scrolling in apps too) that this issue occurs. When I moved an app icon to create a new screen and started testing I never had any registration issues(visual feedback for taps and long pressing to bring up the wallpapers/widgets/home settings intermittently between taps)
So is this a hardware issue, software UI or maybe a mix of both? I don't know enough about touch screens and android. I don't want to RMA if it's software but I do if it's a hardware issue. Does anyone have any insight on this?
So I did a factory reset and it's working perfectly now. I don't know what was causing it but it's good to know it wasn't hardware
I have the same issue, fingers crossed the upcoming update will fix this.. Mostly its a software issue (or hoping so), but I've seen few complaining about this..
I have the same issue. Its most likely a software issue that can be addressed through an update.
Mine seems to come and go. Sometimes it's fine; sometimes I'm having the same issues you're describing.
I was thinking last night it seemed like every once in a while a double tap is required, after idling for a few seconds. This to me sounds like a driver issue that could be fixed.
Today however I'm thinking it might have something to do with cold dry fingers, as I was having it outside but it's totally fine now indoors.
Can't really put my finger on it yet. Gonna give it a few more days before I think about an RMA.
Any of you guys using SwiftKey beta?
edit: are you on 8.0 or the 8.1 preview?
Just got my xl today and I have this issue. It's just randomly around the screen and not in any specific area.
I believe my phone is not recognizing vertical sliding if it is diagonal, versus the same diagonal slide on my 6p is recognized. Not sure why this is happening but I believe it is intentionally being done because if I touch same spot and closer to vertical up and down, it recognizes it.
Ferenczy68 said:
Any of you guys using SwiftKey beta?
edit: are you on 8.0 or the 8.1 preview?
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I am using swiftkey Beta on 8.0 and all functioning great
I don't know if this is related but I've been using accubattery and after I did a factory reset I didn't install it at first and everything was working great then I installed it and after awhile I noticed the issue come up again. I uninstalled it about an hour ago and did testing and the issue is gone.
I'm on 8.0
Issues came back even with accubattery uninstalled
I have the same problem. When trying to scroll a web page in Chrome, I have to touch twice to get the touch to register. Also having trouble with the long presses.
I'm on 8.0
I have Swiftkey (not beta)
I do not have Accubattery
I'm having major issues with this all of the sudden today. Something isn't right. Ugh - one issue after another.
I made a video of my issues:
https://www.youtube.com/watch?v=tfnE_Cv-s20
Sometimes, when trying to scroll a web page in Chrome beta, I have to touch twice to get the touch to register. Saw this on 8.0 and now on 8.1.
Neverendingxsin said:
I made a video of my issues:
https://www.youtube.com/watch?v=tfnE_Cv-s20
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That's horrible. I opened my gboard in chrome and it doesn't do that for me but it will do that swiping/scrolling, randomly typing and with GUI elements sometimes. Multiple times in a row to where i have to just stop tapping and wait a second or two and tap again.
I'm going to try using the 8.1 dev preview to see what happens
I'm having this issue too
Sent from my Pixel 2 XL using XDA-Developers Legacy app
dekciw said:
That's horrible. I opened my gboard in chrome and it doesn't do that for me but it will do that swiping/scrolling, randomly typing and with GUI elements sometimes. Multiple times in a row to where i have to just stop tapping and wait a second or two and tap again.
I'm going to try using the 8.1 dev preview to see what happens
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I get the same thing while typing, i'll think i tapped something (because I know i did) but it won't register. Extremely annoying and all 3 phones I've gone through had the same issue, getting tired of RMAing
I mainly get this problem with gboard and the home button. It will double click a lot when I only touch once
Sent from my Pixel 2 XL using XDA-Developers Legacy app
I'm also seeing this randomly as well! This is my biggest bug right now...
I installed the 8.1 dev preview and right off the bat it's working perfectly but let's see what happens in the next few hours. I don't understand why it's fine then all of a sudden not. It's completely ridiculous
Make sure you guys are enabling "show taps" under input in the developer options because when you tap and the visual feedback doesn't show then it's not registering. Enabling "pointer location" helps make it more obvious also
dekciw said:
I installed the 8.1 dev preview and right off the bat it's working perfectly but let's see what happens in the next few hours. I don't understand why it's fine then all of a sudden not. It's completely ridiculous
Make sure you guys are enabling "show taps" under input in the developer options because when you tap and the visual feedback doesn't show then it's not registering. Enabling "pointer location" helps make it more obvious also
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I'm on 8.1 still having these issues
Sent from my Pixel 2 XL using XDA-Developers Legacy app
Hi! Unfortunately circa once per 10 minutes or just randomly when I tap back capacitive button I feel 2 vibrations instead of one and in fact phone performs 2 back actions (like goes back 2 times in apps). I noticed it on stock OOS 4.5.14 and NoLimit rom same version. Is there any solution to it? Have you guys ever had this issue or am I alone?
Best regards
Anybody?
hi i have same problem like u . i trying everything but probably we can't do nothing I'm now on official beta oreo and this problem still exists
Wysłane z mojego ONEPLUS A5000 przy użyciu Tapatalka
I had this problem only in open beta.
Which version of nolimits are you? Nougat or Oreo one? I'm using Nougat based nolimits now, and have no problem. I think is something related to the open beta and will be solved.
Issue from the open beta.
Unfortunately I'm on NoLimits Nougat :/ and I had the same problem even on stock OOS 7.1.1
noticed same problem today
Are you using any glass protector? I thought maybe that's the reason why it happens? Or just hardware/software bug...
Have the same problem in Oreo open beta 1.
i guess it's software but cuz it wasnt present
Pshemo__ said:
Hi! Unfortunately circa once per 10 minutes or just randomly when I tap back capacitive button I feel 2 vibrations instead of one and in fact phone performs 2 back actions (like goes back 2 times in apps). I noticed it on stock OOS 4.5.14 and NoLimit rom same version. Is there any solution to it? Have you guys ever had this issue or am I alone?
Best regards
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I think it's a software issue in some devices because in 7.1.1 I had this issue too. Randomly sometimes I feel 2 vibrations and this back 2 times in back button (it's very annoying in Instagram for example) or open and close recents faster in recents button but now I'm on Beta and sometimes I still feel 2 vibrations when I press back, recents and Home too (Home doesn't vibrate 2 times in 7.1.1) but even I feel 2 vibrations, the phone performs only 1 action in fact. I never got 2 actions when I press buttons after install Oreo Beta. I don't know if OnePlus use different brands for Display Panels but I think this problem affect some users in 7.1.1 and they are trying to fix this and it's the cause of all users gets 2 vibrations in Oreo Beta.
Thanks for the answers guys I hope it will be solved in the future
I did not notice this ... But I have buttons swapped under buttons settings, and double tap action is set open last used app...
EDIT:
I test both buttons and this is not happening on either of them... just for test can you make setup like mine and test it... Wondering if that fix your issue...
I can report that I moved to AOSiP and this problem doesn't appear here. Once or twice in the last 24 hours I felt 2 vibrations while tapping a button but "double action problem" has never occured
I've just purchased a Tab S5e but appear to be having some issues with the touchscreen. I first noticed it when scrolling, occasionally the scrolling would stop and the device would click on anything that was under my finger. I also noticed this when playing a game where a finger needed to be held on the screen, it was sometimes appear to the game that my finger was removed.
I recorded a video of what i'm experiencing here: https://drive.google.com/file/d/1-33ixSpHRijjhb8g-MNLvbjMvuPRuGrQ. I did not remove my finger at all whilst drawing in white, but gaps appear.
I guess my question is has anyone else experienced this, or could this be a hardware fault? I thinking of returning this and waiting for the S6e or similar rumoured to be out soon.
Thanks all!
I'm experiencing touch screen problems where I sometimes need to tap the display 3 or 4 times before the screen will register the touch. I've only had mine for a few days but Im thinking about returning as well.
I was going through the threads for the first time to see if there were similar issues reported or tips to minimize the issue.
After switching from the Huawei Mate 20 Pro to the Samsung S10+ and from a Huawei tablet to this I have to say I'm seriously underwhelmed with Samsung.
jhs39 said:
I'm experiencing touch screen problems where I sometimes need to tap the display 3 or 4 times before the screen will register the touch. I've only had mine for a few days but Im thinking about returning as well.
I was going through the threads for the first time to see if there were similar issues reported or tips to minimize the issue.
After switching from the Huawei Mate 20 Pro to the Samsung S10+ and from a Huawei tablet to this I have to say I'm seriously underwhelmed with Samsung.
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Did you somehow solve the probelm?
k.bergmann2 said:
Did you somehow solve the probelm?
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Nope. The problem doesn't occur when playing games or using apps that test the display--but does with pretty much everything else. Some apps also have very pronounced jelly effect while scrolling including the Samsung Members App--scrolling through posts has so much jelly effect it makes me feel like I'm going blind.
Earlier Galaxy Tab devices had a calibration setting to adjust touch sensitivity but the type of panel used in the S5e apparently can't be user calibrated. Some people have claimed that the pointer speed setting is the same thing but touch sensitivity and response speed aren't the same thing and increasing that setting to the max didn't improve anything for me. If you want a faster response that's one thing but if the touch doesn't even register in the first place then there isn't anything to speed up.
The game optomizer service running in the background clearly ramps up the kernel when playing games to eliminate or minimize the touch issues and display test apps are treated like games and also get the extra performance boost--but with a locked bootloader I don't think there are any user options besides not purchasing Samsung in the first place.
Would a custom rom solve this?
k.bergmann2 said:
Would a custom rom solve this?
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I always check before buying a tablet to make sure there is developement of custom ROMs in XDA. And the first thing I do when I get one is to root and install one. Are there still "touch problems" with my ROM? Yes and no. I've noticed with this and other tablets that when the tablet first boots, there can be a lag in touch response. But I don't think it has anything to do with "touch sensitivity". I think the problem is that the OS is still "setting up" and just isn't ready to accept touches. (Try it on a Win 10 box. There is a terrific delay between the time the desktop screen first appears and the time it is ready.) This can also be true of apps. The screen can display before the app is ready for input. IMNSHO, I think some people just love to find reasons to knock "the vendor they love to hate".:crying:
Since I bought this tablet, I noticed that issue, the screen detects the touch, but it does not perform the action I want, open an app, select something,etc. I learned to live with it, but that is annoying !!, I installed a Custom ROM specifically [ROM] [UNOFFICIAL] [gts4lvwifi] [10] LineageOS 17.1 and I can confirm that the issue disappears, the problem for which I returned to STOCK, is the cut down quality of Amazon Prime Video, Netflix, because Widevine Level certification . and now in STOCK, I lost Samsung PASS, because it detects that I have the rooted device. fyi, my model is SM-t720.