Long story short, i dropped my phone in pool (filled with rain water) and took it out in less than 2 seconds before it hit the bottom. It was still on, i took out the battery and dried it with hair dryer and left it in zip lock full of rice. Turned it on next day and touch screen wouldn't work. so i opened up the phone and used a vacuum for few minutes and left it in rice bag again for a day. Now the phone works perfectly except part of touch screen isn't working at all. it's around a centimeter of a vertical block on right side of screen. I tried hair dryer and vaccum again but no success. the white block on back of the phone isn't even entirely red, its just 1/4 red maybe less. Can i send it to samsung for repair since its still under warranty? Can i change the touch panel or entire screen? not sure what to do, any help would be highly appreciated.
T mobile might warranty depends on your agreement. In the future when you get it wet get the battery out immediately dry it off and get most of the water out asap, then immerse in alcohol the alcohol binds to the h2o and this helps, (like 1 hour) then dry it with rice or other methods like a dryer etc, dryer doesnt need to be hot, and if you leave in a wind tunnel for 4 hrs it will really get the water out
I sent it to samsung to only have it returned back with water damage, warranty voided message. Does any know where i can get a new screen or touch digitizer for the screen for this?
There is a company Called Global Direct They sell for 84.00 If I remember correctly, IF they have it in stock
Alibaba.com from Hong-Kong has a vendor in that website that sells for 65.00 or something like that
Only thing it is a 14 day delivery from hongkong and that website is hard to get around and find things.
Also look on Ebay may get lucky there doubt it but worth a look.
Good luck
i have seen some on Ebay before. Just be careful no matter who you decide to buy from. There are people selling LCD's and calling them SAMOLED for the vibrant.
Next time before sending a water damaged phone in, get rid of all signs of water damage. Ie water spots etc. The, find all of the water indicator stickers, dab a bit if household bleach on them, and when they are white again, send or take the phone in.
My new less than a month old EVO just took a crash into some water. I took the battery out immediately, of course, and have it sitting in some rice. The battery water damage indicator looks to have been activated (the stripes are no longer red/white, can see the red stripes but the entire sticker is now pink). I have looked for an indicator on the phone itself, but don't see one anywhere. Oddly enough, the battery really wasn't wet when I took it out, so it's possible that I was able to save too much water from getting into it by getting it out and drying it out quickly. Do I actually need to take the phone apart to see the indicator? If not, where would one be? Nothing obvious just by looking at the phone.
The problem I have is I plan on sending it back to LetsTalk, as I just don't really care for the phone. It's too big for my liking. One of those Try before you truly buy things.
From the teardown photos it looks like there is on on the main PCB near the USB connector.
http://www.ifixit.com/Teardown/HTC-Evo-4G-Teardown/2979/2
Just because the phone took a bath does not necessarily mean it's done for good.... last time one of my phones took the plunge I immediately removed backing and battery and threw it all in a Snap Ware container of rice. Over a 24 hour period all of the mostuire was pulled out and it worked just fine.
I have also been told that submerging a wet phone into rubbing alcohol (after separating the battery!) Pushed all of the water out and then alcohol evaporates off. I have not tried this but it makes sense
Good luck
sent from my HTC Evo 4G rooted with unrEvoked, running the latest CM7 nightly build.
If you have a vacuum sealer you can wrap your phone in paper towels and put it in a bag and vacuum seal it overnight. My dad dropped his phone in a bucket of water and quickly pulled the battery out. After he let it sit over night he put the battery back in and turned it on, it had water trapped under the screen so we sealed it and it even pulled out some dirt from the buttons.
Thanks everyone for the info so far! I guess the big question is, do the online resellers actually take the phone apart to check for water damage if someone is returning their phone within the 30 day period? I'm so mad at myself for allowing it to happen!
If the phone turns on this evening after 24 hours and shows no damage, Going to grab a new battery, and send the bad boy back to them in hopes that they don't actually remove the screws and all to check the inside indicator. There is no visible water damage indicator at all on the phone itself, so by the pictures posted in the ifixit, is under everything.
^^Hey i've been in your shoes before.^^ Not with the evo tho....but look at it like this if you can see the indicator turning pink so can they!!!! Once "they" = sprint see the indicator changed your warranty & eveything is void. I dont think they're gonna take it but hopefully for you they'll overlook it.
Good luck bro!!!
You may be able to buy a water sticker on ebay
I actually very recently dropped my Evo in some water though it was in an Ottorbox Commuter case. Pulled it out quickly, took off the case, pulled apart the phone. Let it sit overnight as was and then put it back together. Nothing wrong with it so far.
Bummer too because I just set it up how I like it.
I was fishing today and I had my S5 in my pocket.
Anyway to my embarrassment I actually fell in the water when I was trying to untangle my lure from some fishing line some asshole had just cut off his rod and left in the water.
The thing is, whilst the S5 is supposed to be IP64 certified or whatever, mine has lost the flimsy bottom cover...
I was in the water with the phone in my front jeans pocket for about 15 seconds. The phone barely had any water on it (it was also in a full case) though it did seem that some had gotten into the charging port.
I took the battery out, and left things to dry. Got home about an hour later after wiping the phone down and I used a hairdryer on it for about 15 minutes (not letting it get too hot though). After that I threw it with its back off in a bowl filled with rice and put it next to a slightly warm heater.
My girlfriend said when she was trying to turn it off (I told her to take the battery out but she was panicking) that the hardware buttons (back and recents) weren't working any more. She also said that she noticed the date and time was wrong. It said April 24 2006 and the SIM card icon had a circle with a line through it (No reception). The home button she said worked fine though.
What chance do you think I have that the phone will work after it's been in the bowl of rice next to the heater?
EDIT: Found 3 packets of silica gel, I ripped those open and threw that stuff in there with the rice too.
leijonasisu said:
Bummer too because I just set it up how I like it.
I was fishing today and I had my S5 in my pocket.
Anyway to my embarrassment I actually fell in the water when I was trying to untangle my lure from some fishing line some asshole had just cut off his rod and left in the water.
The thing is, whilst the S5 is supposed to be IP64 certified or whatever, mine has lost the flimsy bottom cover...
I was in the water with the phone in my front jeans pocket for about 15 seconds. The phone barely had any water on it (it was also in a full case) though it did seem that some had gotten into the charging port.
I took the battery out, and left things to dry. Got home about an hour later after wiping the phone down and I used a hairdryer on it for about 15 minutes (not letting it get too hot though). After that I threw it with its back off in a bowl filled with rice and put it next to a slightly warm heater.
My girlfriend said when she was trying to turn it off (I told her to take the battery out but she was panicking) that the hardware buttons (back and recents) weren't working any more. She also said that she noticed the date and time was wrong. It said April 24 2006 and the SIM card icon had a circle with a line through it (No reception). The home button she said worked fine though.
What chance do you think I have that the phone will work after it's been in the bowl of rice next to the heater?
EDIT: Found 3 packets of silica gel, I ripped those open and threw that stuff in there with the rice too.
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i have had better results with letting it dry in open air, under the sun....take the back off (ofcourse the battery aswell) and place it under the sun with screen facing downwards.....let it dry for an hour or so...check
You need to leave it in a moisture absorbing product (dry rice/silica granules) for a LOT longer than an hour or so.....24 hours OR LONGER is more realistic. Preferably in an airing cupboard too......
It's going to take a lot longer to dry out than leaving it in the sun for an hour, as I assume you weren't able to start the drying process immediately and the water would have had time to get further into the phone.......
In cases like these, it's always best to let it dry for 'too' long than not long enough....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
Thanks. I let it dry for 15 hours, I guess it wasn't enough. Also yeah it took at least an hour for me to get the phone back to my apartment. The antenna seems to work fine but the hardware buttons are indeed screwed. I know I can use those on-screen hardware buttons if I toggle them somewhere from Xposed or an App or something. So not all is lost, but I'd really like my normal ones back. At this time I just guess that some water got into the bottom of the phone and shorted out the touch sensors or something. I wonder how much it would cost to get this repaired or if I could get away with having it replaced on warranty or something... Everything else on the phone seems to be fine. Screen, antenna, etc. it doesn't seem like any water got very far in.
Either way I am going to put it back in the rice/silica gel combo and see how that goes. I'll leave it in for 24 hours this time.
Okay so the capacitive buttons at the bottom (menu and back) are definitely broken from getting wet.
What chance do I have at returning the phone and just claiming that they just stopped working? Left the phone in rice and silica gel for what seems like forever and there doesn't seem to be any traces of moisture or water at all.
Worst case scenario Sammy sends the phone back and states that it was water damage and they won't fix it? Best case they fix it under warranty??
Highly unlikely it'll get fixed under warranty......
These phones have stickers placed 'strategically' inside them which change colour if they get wet.....Samsung will take one look at your phone and say.....yeah right......NO chance....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
Well I'm going to have a try at it, the white square that marks if it got wet down the bottom corner where the battery goes is completely white, and not red. Worst case they won't fix it for free. If it costs anything less than €100 to fix then I will get it fixed, otherwise I'll shop around and see if I can get a third party to fix it or sort out what my options are. I'm flashing it back to stock now and I'm going to clean the phone and then take it into the store and ask them to fix it.
Normally if they won't fix it under warranty they will send me a text message telling me how much it is going to cost to fix, and then if I want to pay. At the very least I should probably pay, as long as it isn't upwards of around €100 because it restores the resale value on my phone and I can make more than the amount back when I eventually sell it.
I really think Samdung should have put more thought into the bottom USB cover though. Mine and my friend's broke within about 2 months.
Anyway I'll post back on what happens later on.
If you can prove it drowned due to a faulty charger cover, you might have a case
I told the guy in the shop I bought it from what happened and he looked at it and said there is no sign of water damage. He said it should be repaired under warranty but not to 'quote' him on it happening. I'll report back in 2-3 weeks and say what happened.
I couldn't really complain about a 'faulty usb cover' when the whole damn thing fell off about 6 months ago.
I looked at a bunch of disassembly videos of the S5. Seems there are 3 main water damage stickers. 2 which are visible from the back. One behind the battery, one behind a little 'square' on the left-hand side of the phone. Both of mine were pure white. There's also another on the battery, except that mine didn't have a spot for it which was weird. The battery was a stock one I got from the same store.
That leaves 1 more which is in the middle of the phone behind the circuitry which I cannot see and I doubt very much that it is anything but pure white. So I think I have a good chance to have it replaced under warranty.
Also the bottom part of the phone's PCB is actually remove-and-replaceable. So if something there shorted out behind the capacitive buttons perhaps they will just throw that piece away and click in a new one.
Who knows.
Yeah, although this phone has ip67 protection, it doesnt do much with samsungs "engineering capabilities" - i have this phone too, and i can say, that this phone has at least 3 weak points, that makes ip67 to ip20 (first number is resistance to dust, second is resistance to water, higher is better) - so, the weak points are : 1) usb connection cover does not fully close, it is stuck out by like a 1-2mm, which i believe leaves some kind of space for water to flow in; 2) back cover does not fully stick to the back of the phone near the camera, you can press in that place to feel that there is empty space, which makes protection gum on back cover kind of useless, because it does not fully stick to the phone and will let water flow; 3) that corner of back cover, which was made to start removing back cover, does not fully stick to the phone, which leaves an empty space of about 1mm for the water to flow in. So to add everything up, even if s5 has ip67, i do not recommend testing it, because it only might work only with a new phone, but when you use your phone, some parts of phone gets out of the shape really fast, like usb connection cover, so it will decrease resistence to water a lot. Anyway, if you are above the water with your phone, i recommend doing good old trick, whick works with all phones - put your phone in a baloon or a condom - this protection will be 100 times better than anything that samsung will offer us in 1000 years.
I don't care if they tell me it is 100% waterproof, under 100 miles of water, for 100 years - I`ll still keep that theory for the day I accidentally drop it in a puddle - Im not going to purposely put any phone in water, no matter how 'safe' Im told it is
About a month ago, I knocked a pint of beer over my phone.......I had a moment when I started panicking about the phone......then I remembered IP67 and rinsed the phone off under the tap......then I started cursing myself for wasting a pint of beer........
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
The outer area under the back cover is not sealed. May still contain some beer for emergency situations.
Lol.....that'd look really good wouldn't it?
Me walking down the street sucking my phone....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
I used the S5 plenty in the rain and I didn't worry putting it next to the sink or something. I don't think I ever actually fully wet it, but the screen did get covered in water at times in the rain. To me the IP67 rating was always something that meant the phone wasn't made of 'paper', in that it wouldn't be ruined in the rain, but I shouldn't exactly take a bath with it. I've read blogs etc. however that state that it is prone to some pretty nasty moisture damage if you take it into the shower or sauna with you. Though I suppose that is stating the obvious.
Point is, I think the water protection on the S5 is pretty garbage. On paper (no pun intended) it might look good that it is IP67, but let 1 drop into the bottom USB port with the cover off and you've lost both capacitive buttons as well as gained an issue that the phone constantly thinks that it is overheating after the screen turns off (funnily enough doesn't happen unless the screen goes black) and will try and reboot itself continuously. You can't even charge the phone because in a hilarious work of irony, it states that the battery is too cold!
Everything is only as strong as its weakest component and I found that usb cover to be about as weak as it gets. It only took 4 weeks for it to stop closing properly, and another 4 weeks for it to actually fall off... all just with regular use. Anyone is free to look around the web and see similar complaints of how cheap and flimsy the cover is. It would have made much more sense if it closed magnetically, or even if they had made the bottom cover replaceable so when they wore out, they could be replaced. To me it just feels like a typical scenario of Samdung trying to cover as many 'bases' as they can with regards to 'listed perks' without actually thinking about things from a long-term constructive or realistic point of view.
You can see from the S6 and the Note variants that they have abandoned further development towards water resistance and have saved it purely for their 'active' variants. I would have gotten one of those despite how ugly they are if they didn't come with a dumbed down CPU and Camera.
This will be my last Samsung phone anyway. I'll go the HTC or LG route after this.
The S5 is useless in the rain for me, a few drops on the screen and it thinks I'm pressing buttons, phone becomes self-aware and does what it wants until I turn the screen off and dry it, then it works until the next raindrop hits it
Lol.....as long as it doesn't turn into one of those nasty little decepticons out of Transformers you're fine.....
And the S5 will be my last Samsung device too.....not happy with certain aspects of the S6 that look certain to appear on further generations of Samsung devices in the future....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
Wouldn't surprise me if it did
Been a few times I've pulled it out of my pocket and it's been all set to call someone, just needed to hit the call button and I'd have the borrowers talking to me from my coat
I treat the ip67 rating like I treat the air bags in my car. It's nice to know is there in case of an accident but I'm not going out of my way to test it.
Tybalt said:
I treat the ip67 rating like I treat the air bags in my car. It's nice to know is there in case of an accident but I'm not going out of my way to test it.
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This ^^
Safety net, not a feature
While it is fresh in my mind.
1) The seam for the back is not along the surface, it is along the edge. The silver part and the glass is where you want to attack. It is going to be hot, wear gloves.
2) Don't use metal tweezers around the battery connector as it is always hot. I accidentally shorted the old battery and was afraid I'd also hit the motherboard but apparently did not.
3) The battery is glued in SOLID even though it appears to be a tight spot. The thing is, there are flat cables underneath (see photo) and the screen so you have to be careful. I have read not to use heat on it but I think you almost have to use a little. There is the frame between the battery and the screen, but too much leverage could easily damage the screen. I did not glue my new battery down. We will see.
4) If the thing turned on (or you turned it on) without the fingerprint sensor connected, you will need a reboot to find the fingerprint sensor. At first, I thought I had not seated the cable but then it dawned on me to reboot before I took the cable bracket and cable back off. That fixed it.
I managed to chip the midframe a little in one spot. Not bad and invisible in the case. Not very noticeable without the case. In fact, I didn't glue the back down yet because my case holds it all together with no issues and I thought I'd take a day or two to make sure nothing is going to pop loose in there.
Thanks for the write up.
Did you end up reusing the old battery door adhesive or go with a new one?
Wasn't sure from your post.
Also how's the new battery holding up?
wd5gnr said:
While it is fresh in my mind.
1) The seam for the back is not along the surface, it is along the edge. The silver part and the glass is where you want to attack. It is going to be hot, wear gloves.
2) Don't use metal tweezers around the battery connector as it is always hot. I accidentally shorted the old battery and was afraid I'd also hit the motherboard but apparently did not.
3) The battery is glued in SOLID even though it appears to be a tight spot. The thing is, there are flat cables underneath (see photo) and the screen so you have to be careful. I have read not to use heat on it but I think you almost have to use a little. There is the frame between the battery and the screen, but too much leverage could easily damage the screen. I did not glue my new battery down. We will see.
4) If the thing turned on (or you turned it on) without the fingerprint sensor connected, you will need a reboot to find the fingerprint sensor. At first, I thought I had not seated the cable but then it dawned on me to reboot before I took the cable bracket and cable back off. That fixed it.
I managed to chip the midframe a little in one spot. Not bad and invisible in the case. Not very noticeable without the case. In fact, I didn't glue the back down yet because my case holds it all together with no issues and I thought I'd take a day or two to make sure nothing is going to pop loose in there.
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tiguy99 said:
Thanks for the write up.
Did you end up reusing the old battery door adhesive or go with a new one?
Wasn't sure from your post.
Also how's the new battery holding up?
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After about a week with it in the case, the old adhesive was stuck on good so I left it alone. The new battery is holding up well. Phone is no longer my daily driver, though, but the battery is great.
wd5gnr said:
After about a week with it in the case, the old adhesive was stuck on good so I left it alone. The new battery is holding up well. Phone is no longer my daily driver, though, but the battery is great.
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Replaced my battery last night. End up reusing my old adhesive which worked out well. When it was still hot/soft, I took a flat head screwdriver and lightly drew the adhesive back flat on the surface as much as I could before beginning the full teardown.
That did the trick for me.
As for the battery itself, you're right... the battery is in there with some very strong adhesive. Had to actually use my heat gun to soften the adhesive and free it. For me, it wasn't coming out any other way and this part took the longest.
Didn't heat the battery directly as I didn't want to burn it so I heated the area from the screen side....be very careful as you do this as the screen can get burned as well. (Don't ask me how I know)
Overall the new battery is working very well and the phone feels like it did day 1 again. Can't wait to see the SOT time later this evening
Edit see attached...almost 5 hours again with 25% left with normal use and auto brightness on Nougat. Can easily see 6 hours at this rate! Very impressed
Damn this looks more complicated then changing it on an iPhone
xsacter said:
Damn this looks more complicated then changing it on an iPhone
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YMMV but personally I can vouch that its one of the more time consuming and challenging repairs vs usual iPhone jobs. They use some type of space age adhesive that quite difficult to remove. Most of the repair is trying to gently remove the back glass, battery and screen. If you can quickly get those out without damaging the components, the rest of the repair is simple.
Are there replacement backs? My battery lasts maybe an hour of SoT at this point. I've tried factory resetting it. I'm tempted to get a new phone (because I'd like security updates), but the H8 is still fast enough to use. Mostly not knowing what I'm doing I figure breaking the back is fairly likely.