No data roaming on custom ROMs for Z00ED - Zenfone 2 Laser Q&A, Help & Troubleshooting

I've had stock MM for two years, but recently it was starting to get really slow so I decided it was time to install a new OS. I've tried XenonHD, Lineage 16, AOSP and Lineage 17 but all have the same issue: I just can't get the mobile data to connect. I've tried all the common fixes for this issue suggested on the internet, like toggling airplane mode on/off etc, and I've checked that the APN settings are correct, allow data roaming is enabled and my data plan is still active.
I think it's some kind of issue with the ROMs, because someone else has mentioned that XenonHD won't connect to data while roaming. I'm currently residing in a European country that isn't my home country, and using the SIM from my home country since the provider has good value for money data plans and the EU has recently made it illegal for them to charge extra for roaming within its borders. So I think the devs need to catch up with the times and realise that data roaming is now fundamentally important for some users. Unfortunately, it looks like they have abandoned the ROMs they have put out, so I won't be getting any help from them directly. Does anyone else have any idea what I could do, apart from reinstalling stock MM? And I'd rather not buy a local SIM card right now since I'll anyway be moving to a different country in a few months.

I've since also tried ViperOS and MIUI 8, but still no data. From Lineage 17 onwards, my phone was also showing the wrong time and date, so there seems to have been some additional issue with the network connection (even though I could make and receive calls). I also noticed that if I would try to manually connect to the other available network here, immediately I would get the message "Unfortunately, the process android.com.phone has stopped."
So I've gone back to stock MM for now and the data came back. I would still appreciate if someone could fix this issue with the custom ROMs though so that I could use one. I think they are faster than stock and it would be nice to explore their features. It's a shame I can't use them just because of one issue. I will probably still need the data roaming when I move to another European country in a few months time.

Related

my location doesnt update, weather, google maps, bing, etc

searched the forums with little info about my situation, other than that it seems to be happening to a handful of others.
havnt changed any settings or added apps or anything to my phone for several weeks if not months. i am using the cell evo v1 rom. 2.11.50.20 radio. i dont have a proxy server running.
for the last 2-3 days my location has only updated itself once. google maps cant find me, as well as bing. manual update does nothing. soft reset does nothing. wifi connect does nothing. i can get on the internet, sms, mms, etc etc.
i read on tmonews.com that tmobile was turning on HSPA+ in my region in the last couple days, along with 18 or so cities around the US, can this have something to do with my problem?
not sure what else to do...cant find any info.
thanks
I'm having this problem now as well. Been working on it for a couple days. T-Mo has had HSPDA+ here in St. Louis since before I got my HD2, so I don't think it's due to them adding it to your region.
Strange things I've noticed so far:
It works if Wifi is on, but not connected to a network.
It works if you are connected through EDGE, but not 3G or H.
The AGPS server IP address in the registry is a private network address: 10.something. If someone with a stock TMOUS rom can look in /HKLM/HTC/SUPD AGPS/ for the Server IP key and post the contents, I'd like to know if it's the same.
These issues are the same as everyone with different devices has been having for a while now, but the older phones with the issue seem to work in some areas without the wifi and edge workarounds, and not others. Mine so far works nowhere without the workarounds.
Try going into the manila slider and on the weather tab press menu > Enable my location
^ that isn't even an option for me on the manila slider anymore for some reason. I disabled the gsm and ran on edge and it was able to locate. as soon as turned gsm back on it wouldn't do it again.
bump, anyone?
Smartass answer in 3...2...1...
Maybe you should move to Denver. Colorado is beautiful this time of year.
Kidding aside, how about trying a hard reset?
from what i've seen on threads somewhat related to this, hard reset is a 50/50 shot. if i'm going do a hard reset where i would have to redo all of my settings and such, i'm just going to wait until the new version of the cell evo rom comes out. which is supposed to be soon.
i really dont understand what would cause this to suddenly happen. especially since it still works on edge. i tried wifi once and it didnt work, but i think i had my network connection still on. but regardless, this is pretty rediculous.
If you've traveled anywhere, your radio may be 'stuck' on a distant tower. This has happened on a couple of our phones and the tmo folks had to do a push/release/unstick type of signal to the phone. May be worth a try.
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
mvaughan06 said:
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
Click to expand...
Click to collapse
Actually that does make perfect sense, and I suspect you'll find it clears up your problem. In fact, for anybody else that finds this thread, I suggest you try that step before other alternatives like hard-reset or ROM flashing.
yep, new sim card did it guys. i would recommend anybody having any connection issues to see if your sim cards are up to date.
edit: it was working before. now its only updating on edge again. not sure what to think or do. going to wait and see what happens when the new rom I use comes out.
any other ideas on this guys? new sim card only worked for a few hours. back to only updating 'my location' on EDGE and WIFI. pretty damn annoying. thinking about calling tmo support again to see if they'd send me a 'reset signal', but with having the new sim card you'd think that it wouldnt be a factor anymore, because i'd imagine it's already been reset.
the only other thing i could think of, and thats what tmo would probably tell me to do, is a hard reset. i'm sure they wouldnt be too happy with having a flashed rom on there either (not that i would tell them anyways).
if nobody has any other ideas but a hard reset, i'm going to wait for a couple days until the new release of the cell evo rom.
thanks
Yea. That weird problem hit my second HD2. I bought one 2 weeks ago and after your post paid more attention and of course noticed my location being Denver....
I deleted all preset locations and added custom one. It updated only once, right after location was activated....
However, wife's phone HD2 which was purchased on 3-24-2010 or original release date does not have that issue, ROM was updated to 2.13 a month ago or so...
Here you go...
Two of the same phones (supposedly), with the same stock ROM, with the SIM cards acquired about 5 years ago. One shows weather update without problem, second (newer one) has that dreaded nag....
I had a similar issue where the weather would only update once then freeze and never update again. All other 15 location updated but not my location. This was normal for stock and 2 roms, then I used energy rom and it now works. huh? Go figure.
Strange...I'm in St. Louis, as well...MO, that is...and it is working fine for me.
Try downloading the HTC connection wizard. This has fixed connection issues I've had before. I know Tmo has 3 networks to choose from MMS, Data, and Internet. I beleive you want data and may be your phone is selecting Internet.
maxpower097 said:
Try downloading the HTC connection wizard. This has fixed connection issues I've had before. I know Tmo has 3 networks to choose from MMS, Data, and Internet. I beleive you want data and may be your phone is selecting Internet.
Click to expand...
Click to collapse
ya that didnt work. either. still does it on edge though. the cell evo rom update will hopefully be here soon, if that doesnt fix it, the i'm not sure what to do.
I also have the problem of weather for my current location not updating (and the location not updating either). I have had the phone for almost a month and it updated regularly, although I noticed an occasional lapse for an hour or two. Following the suggestion by misticninja, I switched the band to Edge and I was able to update the location and weather. When I switched back to auto (3G), the update failed. It occurred to me that when I am in my basement office at home, I get Edge, not 3G. That may be why I got updates there. But I am sure it has updated in the past at my work location where I have very good 3G. Is this an HTC problem or a T-Mobile problem?
mvaughan06 said:
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
Click to expand...
Click to collapse
I'm having this problem ever since Tmo announced HSPA+ (4G speeds), but my sim is only 2mo. old! Is that an old sim?
You need to have your location enabled. Go to settings tab the location and then click on enable my location.

[SOLVED] Need Help Desperately > DATA Doesn't Work

Hey guys, I'm desperately looking for some assistance with my issue of not having any data upload/download working on my G2. I've been using CyanogenMod 6.1.1 Stable without any issues, tried CM 7 Nightlies a few times, but have reverted back to CM 6.1.1 Stable. I've gone back and forth a couple times, all of which a complete wipe of the phone with nandroid restores.
For whatever reason, my phone shows 3G/H switch back & forth at random intervals, appearing as if it's doing something in a good way, but yet I am unable to do anything involving data communication (e.g. email, web browsing, Market, texting, etc). When I received the phone I continued using the old SIM card that worked fine in my MyTouch3G and now-returned MyTouch4G. It's been working flawlessly in here, but I had noticed something odd. I decided to give the Wi-Fi Calling app a try, as I wanted to make sure that I could at the very least still make/receive phone calls. When I turned that on, it informed me that I had an "invalid SIM card." Then I thought, perhaps the SIM card had become dislodged, so I removed it & inserted it back into the phone. Powered it on, and I was able to get a couple emails download and a text as well, but then it stopped again.
After doing some searching online, I learned other people have had data/voice issues when using old SIM cards, so I decided to use the brand new SIM card that shipped with my G2. Of course that meant I had to call T-Mobile customer support for them to activate the phone, and they did that for me. My data is still not working for me, so I don't know what else to try. She informed me there was a data outage in three cities north of me (maybe 20-40 miles away), but no cities in my area (Aurora, IL, about 45 miles west of Chicago). I also tried flashing CM 6.1.1 Stable from scratch (clean install), and that didn't make anything better.
I went the extra mile to truly rule out if there's an issue with my G2 (i.e. broken radio), by doing some additional testing. I inserted the SIM card in my old MyTouch3G, booted it up (which BTW still works like a champ), saw the same 3G/H in the notification bar, but still could NOT access anything that requires a data connection (e.g. email, web browsing, Market, texting, etc). This leads me to believe that there could be a data outage in my area, but damn it's been ALL FREAKIN' DAY man!
So what can I do to fix this? Any ides and/or suggestions? I am desperate to get this working, so if anyone can provide some assistance I would greatly appreciate it. THANK YOU!
Here are all the specs of my phone:
- S-OFF
- CyanogenMod 6.1.1 Stable with Pershoot's kernel
- radio is 26.03.02.26_M
UPDATE: My data connection seems to be working again, so I'm guessing it was a major outage for T-Mobile which lasted all day.
My data is down right now too. In my new orleans. It just happened around 4 pm.
Sent from my HTC Vision using XDA App
This may sound simple but when I was jumping between ROM's I found that my mobile data toggle had turned off in the CyanogenMod settings.
Just a thought.
Gravityrat said:
This may sound simple but when I was jumping between ROM's I found that my mobile data toggle had turned off in the CyanogenMod settings.
Just a thought.
Click to expand...
Click to collapse
Thanks for the suggestion, but I did try that already. Also did the trick (which I forgot to mention) about trying to swap out APNs (wap.voicestream.com / epc.tmobile.com), and that didn't work.
My data connection seems to be working again, so I'm guessing it was a major outage for T-Mobile which lasted all day.

[Q] Need help - Unlocked Japanese Note 3 no longer works!

Hi All,
Please help. I'm a rookie at rooting and have an unlocked Japanese Note 3 through AU (my Japanese service provider). I was in a rush and paid someone to unlock it before heading back to the States last year. The phone works with my AT&T sim card but when I am back in Japan (with Japanese sim) I am constantly being dropped from the network. 4G service usually works for internet, etc, but I cannot make/receive phone calls and only occasionally can send/receive text messages. I need to know if I should re-root the phone (and leave it rooted) or just do a factory reset (or perhaps change some other setting to get things working again)? The problem with a factory reset is that it will probably re-lock the phone and I don't have a code.
Strange Detail:
Whenever I try to dial a number, the name of a Chinese Province shows up under the Contact's Name. This suggested to me some network issue where the phone somehow thinks it's in China (though texts still kinda work...) and doesn't connect correctly to the Japanese network.
Details:
Model: sm-N900J (per the download screen) i believe this means it has a SnapDragon Processor
Knox warranty has been tripped (apparently by the guy I paid to unlock it originally - is that bad?)
Android 4.3 (looks like I'm still in the original version of Jellybean. Should I upgrade to Kitkat or Lollipop?)
Other Issues:
As of two days ago, the phone now restarts after about 5 minutes of use. Like many Note 3 phones, it's always done the occasional random restart (another reason to root?) but now it's making the phone almost unusable. Also, since having the phone rooted/unlocked/re-rooted I always get a series of warnings upon start-up. Typically, standard Samsung apps like S Planner, Calendar Storage, Keyguard and Index Service have stopped. I have never been able to use the Calendar (or other basic apps) since it always crashes. Is this an issue with Knox clashing with something from the original root (I still see SuperSU loaded -but "turned off"- in the apps menu)?
Idealy...
...someone can help me decide the best course of action (Root, Reset, Other), and how to make sure I can connect back up to my Japanese network properly. I think I'd prefer to root since what I want is an unlocked phone that works smoothly, with good battery life, little to no bloatware, a custom theme and a working S pen. If I root, what's the best method (already have SuperSU apparently) and which ROM and version of Android would be the most stable?
Main Issues Recap:
No connection to phone network (or limited 4G internet).
Phone restarts every few minutes.
Many Apps crash upon Start-up.
Thanks in advance!
So, here's an update that someone with a similar problem might find useful...
Japan uses CDMA for voice and GSM for LTE Data. Somehow (probably through using my phone in the states on a GSM network) the phone was no longer connecting to the CDMA network. Since I'd gotten no responses and felt like there was a good chance that a factory reset would not reverse the sim-unlock I'd stupidly paid to have done, I did a factory reset. Despite appearing to have solved my Index Service, Calendar Storage, S Planner crashing issues, I was still having the exact same problem of LTE working but no CDMA network.
Somehow I stumbled on to this website...(well, I'm unable to post as a new user but searching for "How To Fix Samsung Galaxy error while searching for network" should bring it up).
There, I found some really odd directions that solve network error issues. The only part of the instructions I was really able to carry out was take out the battery and simultaneously press the home and power buttons 10 times. I restarted my phone and miraculously was able to place a call for the first time in a year in Japan!
But then I no longer had any data. I figured it had to do with the APN settings being wiped in the strange reset I just tried. But when I went into Settings>More Networks>Mobile Networks there was no longer an Access Point Names option in the menu. There is no longer a "Network Mode" option either. I used to have that set to LTE/WCDMA/GSM but now I only see a System Select option that simply lets me change my CDMA roaming mode from Automatic to Home Only.
I tried searching everywhere for the missing Access Point Names menu to no avail (and almost attempted to try flashing CyanogenMod for the time hoping this would bring back the APN settings menu) but then I realized that I could do a search in the settings app. I searched APN and the option came right up (though it's frustrating that this now appears to be hidden). Using the following settings (copied below) from the AU by KDDI website I created a new APN profile. Now mobile date appears to be working just fine too!
So, now I just need to decide if I want to keep running Touchwiz in Jellybean or use my new found confidence to try rooting and custom roms...
I'm also kind of curious to see that the next phone bill comes in as expected and I'm not being charged for a bunch of crazy usage! Also, any suggestions to help explain how I got into this problem in the first place, or how to clean up any loose ends would be appreciated.
APN Setting for LTE NET for DATA
APN name au.au-net.ne.jp
User name [email protected]
Password au
Authentication type CHAP

No data after having WiFi enabled for a while

Hello,
I've had this issue across more than 1 device and more than 1 carrier.
Here's what happens:
I enable WiFi, and for a while everything works as expected. I can send and receive MMS messages. I can disable WiFi and go back to my 4G connection.
The problem is, after an unknown amount of time, the phone drops the 4G connection in the background. I only know when I can't receive/send MMS messages anymore. At that point, if I disable WiFI there's no 4G data connection, and I have to turn Airplane mode off and turn it back on.
This is really annoying. It happened to me using Sprint and a Galaxy S4 (both stock and custom ROMs) and it's happening to me with a Galaxy S5 from MetroPCS. (I've used the stock Metro ROMs, Stock T-mobile ROMs, and Custom T-mobile ROMs).
Right now I'm using a Stock T-mobile ROM with the latest firmware, carrier is MetroPCS.
What can I do so this doesn't happen? It's really frustrating.
Thank you for your time.
Disabled "Smart Network Switch" in WiFi Settings?
*Detection* said:
Disabled "Smart Network Switch" in WiFi Settings?
Click to expand...
Click to collapse
Hello.
That's already disabled.
Should I enable it?
I tried with "smart network switch" enabled and disabled and problem still happened.
My S5 G900F Android 5.00 (Smart Network Switch disabled, Power Save disabled) on EE UK has had this problem for 9 months after phone upgraded itself to Lollipop (EE win the accolade to being the SLOWEST ON THE PLANET to provide Android updates.....). Since Jan 3, my wife's G901, a couple of weeks after it upgraded from 5.0 to 5.02, has developed the same problem. Neither phone has ever been rooted or other.
I have fruitlessly searched everywhere for a solution without success. EE Customer Services Tier 2 & Samsung's own service centre have failed to fix it. EE & Samsung blame each other for 5.1 or 5.1.1 not being available for download. Neither is prepared to resolve the issue despite hours on the phone. Have tried Safe Mode, Factory Reset, clearing everything, reloading APNs & Samsung even reloaded Android. All a waste of time: Many many days of it!
After approx half an hour connected to Wi-Fi, only way to get the mobile data to connect, is either reboot, enter & exit Air-plane mode or flip the 4G > 3G > 4G connection under More Networks. Have tested the fault in different cell areas countries and continents; fault is same everywhere.
It seems there are quite a few sufferers of this problem.
Samsung S5 keeps losing data connection
I have the same problem. My new Samsung phone loses the data connection (even though data is turned on) and I can only re-connect by restarting the phone. The first EE shop I took it to couldn't help at all. The second gave me a new SIM - that didn't work. Then I tried online support and after 3.5 hours of my life, in which I was passed on from one person to another, they completed a factory re-set - which didn't work (and additionally lost all the personalisation of my screen and some of my contacts). So I now have a not-very-smart phone which I have to re-start every time I want to use data. This is a business contract and the phone is less than two months old, but I'm not getting any effective support from EE. Android version is 5.0.2
me too, since last update. and app 'phono' shows "mobile data off" not got a time on it, but when i leave wifi coverage, it wont reconnect to cell data 2g/3g/4g. flightmode toggle to restore.
Abandon hope if you have this intermittent mobile data problem!
...at least until there is a software update, though I have no idea if that will help.
I have now tried a new sim card, a factory reset, and a replacement phone - which was provided only because I'm a business customer and I found a sympathetic member of staff. *By the way, I was told that if you are personal customer they won't consider replacing your phone if it is more than a month old - even if you started complaining about the phone as soon as you got it, the chances are a month will have elapsed by the time they put you through the hoops of a new sim, reset etc - and then it is too late to insist on a replacement phone.
In any case the replacement phone didn't resolve the issue so I have reached* a dead end. My phone fails to connect to data after having been connected to wifi - you have to do it manually each time you move away from a wifi connnection. At first I was doing it by restarting the phone, but am now following the advice of someone else who has the same problem and am going into flight mode and out again. *
This is not satisfactory, and it seems from reading forums that EE are to blame for the problem rather than Samsung, but I'm not 100% sure about that.*
Possible solution that works, for me, at the moment!
Having suffered this issue of my S5 (SM-G901F) not connecting to mobile data after being on Wi-Fi for a while unless switching airplane mode on/off for a few weeks; although it has probably been happening since the update I received late December; I have tried all of the turn this switch off, factory resets (x2), etc, etc, etc. and Googled the issue without success.
I have found this thread interesting, and I even tried calling EE support only to be told "you have tried everything that we would tell you to do" and "it wouldn't be a sim card, or handset issue, sounds like software". The reply was basically that like-it or lump it until the 5.1 update is released "by Samsung not EE because EE do not release Android updates". [Perhaps EE don't release the updates, but the stock rom is tested by them and their bloatware added before they eventually release it!!!]
Following my last reset I tried selectively re-installing the apps I used incase that was causing the issue. No Luck!
One last thing I tried was to look at every system 'thing' that I could find which used/switched any part of the mobile/mobile data/wifi - in addition to the settings I had already tried (all of which were mentioned in this thread previously). One thing I could not find not mentioned here, or anywhere, was the VoWi-Fi call on/off which I had always set to on as I do not live in a great reception area. Calling over Wi-Fi is great when you don't have a strong mobile signal.
Having 'played' with this setting for the last 24 hours I have found that the VoWi-Fi on/off appears to be a possible cure - for me anyway.:fingers-crossed:
When VoWi-Fi was set to off and leaving the phone connected to Wi-Fi overnight, the S5 immediately switched to mobile data this morning when I turned the Wi-Fi off . It continued to switch between Wi-Fi and mobile data all morning whilst out and about in and out of Wi-Fi connections - Woop Woop!!!
I then tried switching VoWi-Fi on (with Wi-Fi on and at home), leaving the phone for a number of hours, only to find that when I turned Wi-Fi off the phone refused to connect to mobile data even with a 'decent' mobile signal. The only way to get it to connect was to go back to switching Airplane mode on/off.
Switched VoWi-Fi off again, left Wi-Fi connected, left the phone for a couple of hours, etc. and hey-presto immediately switched to mobile data when I turned the Wi-Fi off. [Dances around the room because he's got the S5 automatically switching to mobile data again. Even though I'm at home with a great fibre internet and strong Wi-Fi connection!!!]
I do not know if this could be a solution for the others who are suffering from this issue, but it appears to be a solution for me at the moment. I thought I would share as your previous posts have helped me and you all seem to be pulling your hair out; like I have been; trying to find a solution.
Try it, it may work, but don't shoot me if it doesn't!
It's encouraging to know that I'm not crazy. I've had this issue across two devices and carries.
John,
Thank for your suggestion about WiFi calling. Unfortunately, I always have it off! I never used it, so maybe I should try turning it on? We'll see lol.
At this point, I think this is going to be my last Galaxy line phone.
Is it wi-fi calling that's causing the problem?
I have wondered if there is a link with wi-fi calling, but haven't tested it properly. I signed up with ee and bought the Galaxy phone specifically so that I could use wifi calling, as the town where I live (in the Scottish Borders) doesn't get a mobile signal strong to work reliably indoors from any of the networks. I'll try turning off wi-fi calling to see if that sorts the data thing (though I see that for one person above it did not). That would mean I wouldn't get calls or texts when I'm at home so it would not be a permanent solution for me. But in fact the wi-fi calling is not reliable anyway....
Brian_svc said:
It's encouraging to know that I'm not crazy. I've had this issue across two devices and carries.
John,
Thank for your suggestion about WiFi calling. Unfortunately, I always have it off! I never used it, so maybe I should try turning it on? We'll see lol.
At this point, I think this is going to be my last Galaxy line phone.
Click to expand...
Click to collapse
Brian,
You never know the way things are going with this issue; given that nobody seems to be able to pinpoint the fault; turning it on may just sort it!!!
still no change and its a pita.....

I cannot get LTE to any APN work right with any custom ROM on the Moto G4 Play. :(

I have the Moto G4 Play (XT1607) (Harpia) and I have decided to flash LineageOS (lineage-14.1-20170131-nightly-harpia-signed.zip) on it using TWRP v3.0.2 r5. After getting it installed I noticed that it was not connecting to my 4g LTE Internet (I have Ting). So I figured I needed to make some changes to the APN settings. So I go to Settings>... More> Cellular Networks and the moment I click on "Cellular networks" I get an error message saying "com.android.phone has stopped". After reflashing and trying again a few times with the same result, I tried using a completely different ROM. AOKP. (aokp_harpia_nougat_nightly_2017-01-31.zip) and I ran into the same exact problem I was having with LineageOS.
I then tried to see if I could force my way into the APN configuration using an app called "Change APN". This worked, but now I see the message "Access Point Name settings are not available for this user". I decided to ignore this and click on the + to create a new APN. After filling the correct info out for Ting APN, I click on "Save"... and it doesn't save at all.
I decided to revert to the stock rom, and everything works perfectly fine with the stock rom. 4G LTE on Ting works fine. Whenever I try using a custom ROM of any kind, I run into the problem I described above. I don't know if I am forgetting to do something, or completely doing something wrong. I could use some help with this guys.
Isn't Ting a Sprint service? I didn't think CDMA-based networks had APN settings to configure. Verizon and US Cellular have always used *22XXX for programming, as far as I can remember.
mkollersms said:
Isn't Ting a Sprint service? I didn't think CDMA-based networks had APN settings to configure. Verizon and US Cellular have always used *22XXX for programming, as far as I can remember.
Click to expand...
Click to collapse
Yes. Ting is a Sprint service. Well either way LTE isn't working and the 3G keeps randomly turning on and off whenever I use a custom ROM. However, when I use Stock firmware, everything works perfectly fine. I am unsure what is causing the issue.
It seems nearly all custom ROMs at this point are having data connectivity issues. I'm trying to find a nandroid of the original xt1607 rom so I can just go back until its all sorted out.
mkollersms said:
Isn't Ting a Sprint service? I didn't think CDMA-based networks had APN settings to configure. Verizon and US Cellular have always used *22XXX for programming, as far as I can remember.
Click to expand...
Click to collapse
With Ting you can choose to use Sprint or T-Mobile. I am using the T-Mobile side of Ting and you do need to add Ting's APN settings for it to work. I am still on factory ROM but watching closely to see what others are experiencing with custom ROMs.
n76 said:
With Ting you can choose to use Sprint or T-Mobile. I am using the T-Mobile side of Ting and you do need to add Ting's APN settings for it to work. I am still on factory ROM but watching closely to see what others are experiencing with custom ROMs.
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I haven't noticed any issue with my GSM ting service on lineage. I get LTE and the WiFi/LTE handoff seems to work. I don't install many apps and don't let them run in the background, so perhaps there's a conflict between them that's shutting down LTE service. This is just a guess.
Anyone have any information pertaining to this subject? I've searched hours on hours to no avail. I run U.S. Cellular and on the newest RR-5.8.1-OMS after I go to Settings>More>Cellular Networks>Crash. Every time. Resets my radio and picks right back up again. Everything works until I'm in my house, then I'm roaming and there's no way to manage in settings because of the crash.
I looked around in the file system and in /data/data/com.android.phone/ there is no files, no .db files or anything. I don't know of there's supposed to be either. But like OP stated, stock rom is flawless.
Would I be and to copy com.android.phone from stock and restore after flashing? I don't know what to do but this is with every single custom ROM out right now on every release. Data and everything works fine as far as I can tell but just no way to configure the settings. Any help would be greatly appreciated!!!
[email protected] said:
Anyone have any information pertaining to this subject? I've searched hours on hours to no avail. I run U.S. Cellular and on the newest RR-5.8.1-OMS after I go to Settings>More>Cellular Networks>Crash. Every time. Resets my radio and picks right back up again. Everything works until I'm in my house, then I'm roaming and there's no way to manage in settings because of the crash.
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Just out of curiosity, have you tried the *22XXX thing yet?
EDIT: Just so we're clear, with you all who have CDMA phones, when you go into "IMEI Information," it does show both an IMEI and an ICCID, right? Because if not, I think I figured out why your LTE isn't working.
I tried, I tried dialing *22999 (guessing that the x stood for the 9 button in T9 language) and pressed the make a call button. Am I wrong about the "XXX" part? Because I did try that when I seen it previously in the thread earlier but had the same thoughts.
So to make that novel a shorter version, what exactly should I dial?
[email protected] said:
I tried, I tried dialing *22999 (guessing that the x stood for the 9 button in T9 language) and pressed the make a call button. Am I wrong about the "XXX" part? Because I did try that when I seen it previously in the thread earlier but had the same thoughts.
So to make that novel a shorter version, what exactly should I dial?
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It depends on the carrier and the model of the phone. For most Tracfones, it's *22890. For US Cellular, I've seen it as *228 and *22894. You may have to call your carrier and ask what their phone programming code is.
Aaah ok I got you now. Yes I've tried that on nearly every ROM. Matter of fact I just noticed I posted a little off topic almost, but I'm here for the relevance of com.android.phone crashing EVERY SINGLE TIME I try to open Cellular Networks. The only ROM I will say it doesn't force close on is the Slim Nougat ROM, but I don't run that because instead of Cellular Networks settings making com.android.phone crash its when you place a call and then it force closes the UI part of the call but still carries the call through. I forgot to mention that by the way, whatever it is in Slim that is the making the different reason for force closing com.android.phone could probably be a pretty easy red flag for someone better equipped for this Lind of troubleshooting than myself!
Thank you for the suggestion though on the *22(8 in my case)
[email protected] said:
Aaah ok I got you now. Yes I've tried that on nearly every ROM. Matter of fact I just noticed I posted a little off topic almost, but I'm here for the relevance of com.android.phone crashing EVERY SINGLE TIME I try to open Cellular Networks. The only ROM I will say it doesn't force close on is the Slim Nougat ROM, but I don't run that because instead of Cellular Networks settings making com.android.phone crash its when you place a call and then it force closes the UI part of the call but still carries the call through. I forgot to mention that by the way, whatever it is in Slim that is the making the different reason for force closing com.android.phone could probably be a pretty easy red flag for someone better equipped for this Lind of troubleshooting than myself!
Thank you for the suggestion though on the *22(8 in my case)
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After I posted that, I went back to try and see if Lineage was able to pick up my phone's MEID (even though I use a GSM SIM, the MEID is still tied to the phone hardware). For some reason, Lineage is not reading it, and I think all of your problems are being attributed to that fact.
The way CDMA phones work (and god, do I hate this), is your 2G/3G network is tied to the phone MEID, while the LTE SIM is data only. The OS needs to read both the 14-digit MEID (sometimes shows as a 15 digit IMEI where last digit is 0) as well as the 20 digit ICCID (SIM Number). A phone may also use the SIM number itself as an IMEI (BYOP SIMs do this) by dropping the first five digits of the 20 digit SIM number.
If you phone is showing only one 15 digit number in the system settings, then it's either the MEID OR the SIM, not both. So either you have calling and no LTE, or LTE and no calling. You can't program APN settings because the phone has no idea what ID number to tie APN settings to. This is actually a rather serious conundrum.
Ok ok, makes sense. I checked my Status info, every ROM has dual SIM capability by the way so I don't know if that would effect anything for xt-1607, but I looked at SIM slot 1 info and it reads my MEID correctly with 14 digits. I couldn't find anything about ICCID. My head pounding question here though, why in the hell (pardon the language) is everything flawless on stock, but on every ROM this problem occurs? Here's my next killer, everything works like it should for me, LTE, 3G, Calls, SMS/MMS, just can't change any of the settings due to a force close, AND I put my friends Straight Talk SIM in and it fired right up with no force close when going to change Network settings...?!
[email protected] said:
Ok ok, makes sense. I checked my Status info, every ROM has dual SIM capability by the way so I don't know if that would effect anything for xt-1607, but I looked at SIM slot 1 info and it reads my MEID correctly with 14 digits. I couldn't find anything about ICCID. My head pounding question here though, why in the hell (pardon the language) is everything flawless on stock, but on every ROM this problem occurs? Here's my next killer, everything works like it should for me, LTE, 3G, Calls, SMS/MMS, just can't change any of the settings due to a force close, AND I put my friends Straight Talk SIM in and it fired right up with no force close when going to change Network settings...?!
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I think you just answered your own question. As stated in PCMag back in 2015, "Nobody makes a Dual-Sim phone compatible with Sprint or Verizon." It legitimately believes your MEID is a GSM-based IMEI, and is attempting to cross the streams, so to speak. And the only way your friend's StraightTalk SIM would work is if it was piggybacking off ATT or TMo's networks (the MEID would have been paired to the other phone causing a mismatch).
If you look at the stock ROM for this phone, you will see a BUNCH of system apps for programming Sprint and Verizon network information. They never made it into the custom ROMs we're using. FWIW, here's my thoughts on the matter. Someone needs to go back and make a single-SIM variant of these ROMs, as well as a flashable ZIP containing the necessary APKs for Android to detect the necessary information correctly. And if that doesn't happen, then everyone who bought an XT-1607 has to ditch their carrier and move to a GSM carrier.
That makes complete and total sense! Because I wasn't thinking this while time of it but I was in Oklahoma at the time where the main towers are AT&T, matter of fact Sprint and U.S. Cellular lose almost all signal right when you hit the county line where I was at. Verizon only gets signal because it's Verizon, lol. Reason I say that is because I was wondering why this whole time I has full signal with LTE coverage and completely list everything when I went hone, because where I live is complete opposite, there is hardly any GSM coverage, we don't even have an AT&T store, just Verizon, Sprint, USC.
So, with that being figured out, my laptop just recently kicked the bucket on me so I'm out for the most part, I do have a trick to swap files in and out of a compressed archive without extracting it in any way! But, it takes a while, not too much longer I guess but nowvi just remembered everything is pretty much .dat files so nevermind that.
Not that this thread isn't the most popular, but where would be the best place to take this request too to get the most attention from it? I mean if I had to go back to stock, so be it, but I'm a little spoiled to the custom life. Lol.
[email protected] said:
Not that this thread isn't the most popular, but where would be the best place to take this request too to get the most attention from it? I mean if I had to go back to stock, so be it, but I'm a little spoiled to the custom life. Lol.
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IIRC, there is a Verizon thread with 80ish replies, but I think a developer like Squid might need to be made aware of this, so I might copy this into the Lineage thread.
A bit of good news. While reflashing all the time that were force closing when opening cellular networks, I looked in /data/data/com.android.phone/ and was looking, now remember to go back to that directory after I say all this, I found that directory was empty, on all of the Roms. Was curious so I flashed back to stock. Went to the same directory, BOOM! com.android.phone was not empty, in that folder I found 2 folders that were now populated with in:
1: (/files/ )I now had a file named carrierconfig-com.android.carrierconfig- (and after the dash was my ICCID number) so for this directory I need /data/data/com.android.phone/files/carrierconfig-com.android.carrierconfig**ICCID** (replace **ICCID** my ICCID number)
2: then there was this /data/data/com.android.phone/shared_prefs/_has_set_default_values.xml
and
phone/shared_prefs/com.android.phone_preferences.xml
These files are missing on all the Roms, I know this doesn't since everything, but I know for almost a fact it's a good chunk of something that needs to be available. Can I copy these files and move them into place, and set permissions how they were? I ran out of time tonight, and am busy all week so this is mainly for reference I guess. More research told me these files can be edited to change what is available to configure in cellular network settings like option to change from 2G, 3G, LTE, APN, and so on. Sorry for the mess, that's all I have for right now.
[email protected] said:
These files are missing on all the Roms, I know this doesn't since everything, but I know for almost a fact it's a good chunk of something that needs to be available. Can I copy these files and move them into place, and set permissions how they were? I ran out of time tonight, and am busy all week so this is mainly for reference I guess. More research told me these files can be edited to change what is available to configure in cellular network settings like option to change from 2G, 3G, LTE, APN, and so on. Sorry for the mess, that's all I have for right now.
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That is definitely a major find! My only concern is even if you do that, there might be further missing components that would cause Dialer to crash on startup or some other wacky side effect. However, if you can make it work, then it's possible the proper APN settings will load by default and you'll no longer need to change them.
If you can, go into the System Apps on the stock ROM and look for any APKs branded by/with Sprint, VZW or USCellular, or anything CDMA related. They might be necessary for reading the SIM's ICCID.
That's what I was thinking too, and sadly for me I don't really know EVERYTHING to look for so it'll be mostly out of trial and error for me to figure it out. I wish they didn't compress Roms into .dat so I could use a root explorer to swap between tabs rather than copy, flash the rom, paste files and then if that didn't work start all over on restoring stock, so on and so forth. I miss my laptop. =(
Updates?
Has anyone looked into this further? I'm experiencing the same problem with the latest LineageOS nightly. US Cellular Prepaid with an XT1607.
I noticed that in my case i had to skip the Insert Sim thing on 1st boot. It never did whatever it wanted to there. (Maybe because I have no signal or weak roaming where I live?)
I'm seriously considering trying it from an area that I have good service in..

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