Galaxy s7 edge factory reset issue - Samsung Galaxy S7 Edge Questions and Answers

Hello everyone
Today I factory reset my galaxy s7 edge and it did not turn up with android 6, instead I found it on android 8.0.0 with September 2019 security patch, I didn't update my phone after the reset, I did the factory reset from the settings menu "general management" factory data reset, I had to reset it cuz my storage was always full after I deleted everything from it, it was still full and when I check storage settings, device memory, I see "files" occupate 15 GB I tried diskusage app and cleaning cache apps and everything else but couldn't find them hidden files so I factory reset my device and it did go well since I ended up on android 8, what is the issue here ? Can someone please explain this to me please ? Thanks in advance

MiMDZ said:
Hello everyone
Today I factory reset my galaxy s7 edge and it did not turn up with android 6, instead I found it on android 8.0.0 with September 2019 security patch, I didn't update my phone after the reset, I did the factory reset from the settings menu "general management" factory data reset, I had to reset it cuz my storage was always full after I deleted everything from it, it was still full and when I check storage settings, device memory, I see "files" occupate 15 GB I tried diskusage app and cleaning cache apps and everything else but couldn't find them hidden files so I factory reset my device and it did go well since I ended up on android 8, what is the issue here ? Can someone please explain this to me please ? Thanks in advance
Click to expand...
Click to collapse
If ota update is enabled, he can download the update and store it and when you reset the device, he installed this update. This is the single most plausible explanation in this case.

Dark Stranger said:
If ota update is enabled, he can download the update and store it and when you reset the device, he installed this update. This is the single most plausible explanation in this case.
Click to expand...
Click to collapse
Thanks for explaining that to me i was so confused, so basically i can't go back to android 6, right ?

Dark Stranger said:
If ota update is enabled, he can download the update and store it and when you reset the device, he installed this update. This is the single most plausible explanation in this case.
Click to expand...
Click to collapse
Another thing that confuses me is why it chose September 2019 patch update and not another one?
is there anyway to go back to android 6 without flashing the phone? I mean just using the factory reset option and did anyone else get android 8 after factory reset his galaxy s7?

MiMDZ said:
Another thing that confuses me is why it chose September 2019 patch update and not another one?
is there anyway to go back to android 6 without flashing the phone? I mean just using the factory reset option and did anyone else get android 8 after factory reset his galaxy s7?
Click to expand...
Click to collapse
This was probably the most recent version that was stored on your device. Android 6 only custom roms of portals of other devices, because due to the bootloader block, you will not be able to install anything other than the stock version for your device.

Dark Stranger said:
This was probably the most recent version that was stored on your device. Android 6 only custom roms of portals of other devices, because due to the bootloader block, you will not be able to install anything other than the stock version for your device.
Click to expand...
Click to collapse
Thank you very much, much appreciated it ?

Related

[Q] i need help, bricked my SM-g870a

Disclaimer: this has nothing to do with the quality of the program i was working with and everything to do with MY lack of knowledge of android systems and what I am doing.
purchesed: 8/23.2014
my att gs870a
rooted: towelroot
xposed module: donkeyguard
the last few things that i had done was to install ABP for android and then downloaded donkeyguard. i checked the box in modules for Xposed installer and it required a reboot. i rebooted device and it starts booting up and gets to att screen and stops.
boot loader is set to freeze most of the automatic updates including KNOX
i have root cloaker in place
Xposed privacy guard in place
i can reboot into manual holding up arrow, home and power keys
from there i dont know what to select: restore factory defaults?
please help
i can try to provide any extra information that you may require and i have more rooted updates on device. please take pity on a NOOB. i dont claim anything other than sometimes a little knowledge is dangerous.
thanks
patrrick
sorry that this is my first post. i have learned alot form this forum. this is my first android device. i had been on using BB 9930 up to now.
hi again
here is what i was able to work thru. hard boot holding vol/home/power into manual. at this point i was able to get kies3 to read device. reset to factory options and reinstalled last backup. phone is back up and running/rooted and reloaded with the exception of a couple of the last programs i had installed. now for the question:
it seems to be running slower than it was before. used TB to refreeze a number of apps and i was hoping it would show me if there were dup's. i am thinking this could be causing the slower operation. have used Antutu to check it against prior to brick. any thoughts on what might be causing it?
thanks in advance
patrick
pjciii said:
hi again
here is what i was able to work thru. hard boot holding vol/home/power into manual. at this point i was able to get kies3 to read device. reset to factory options and reinstalled last backup. phone is back up and running/rooted and reloaded with the exception of a couple of the last programs i had installed. now for the question:
it seems to be running slower than it was before. used TB to refreeze a number of apps and i was hoping it would show me if there were dup's. i am thinking this could be causing the slower operation. have used Antutu to check it against prior to brick. any thoughts on what might be causing it?
thanks in advance
patrick
Click to expand...
Click to collapse
Try to factory reset again to eliminate all possible apps that may cause the problem
vndnguyen said:
Try to factory reset again to eliminate all possible apps that may cause the problem
Click to expand...
Click to collapse
thank you i will after i get home from work.
patrick
ok, back
vndn thanks for the suggestion. what i did was take a close look at all the settings after the reinstall and what i found was Wifi had been switched to manual in advanced settings and was causing conflict with the system operation causing the slower operation. seems to be fine now. thanks for the help.
patrick
vndnguyen said:
Try to factory reset again to eliminate all possible apps that may cause the problem
Click to expand...
Click to collapse
My problem is simula to pjciii, after install the donkey guard and phone gets brick but I just only need to reset cache partition and reinstall the xposed, I just simply don't use donkey guard, voila, nothing happened to me again

Something wierd is going on.

i checked manually for upates, 15 minutes ago. It showed me that an system update is avaible.
Update installed, rebooted and here starts the wierd things.
-Phone boots up but the only thing im able to access is the ''edge'' bar where is the edge people and other fun features.
-Pressing volume button down will bring the boot menu with : reboot, shutdown etc..
-Tried to boot in safe mode. no luck, only the safe mode bar appears in the left.
-Wiping cache, no luck.
-Not rooted. Stock.
Only thing that i installed outside the play store is the samsung lab application wich is shared here in the forums because its not avaible for s6 edge+ for some reason in the samsung's app store.
I managed to boot in recovery mode and this text took my attention : mmb29k.g928fxxs3bqa9 (frimware codename?) 6.0.1 android version
Made factory reset, works now but lots of important data (pictures, music etc..) lost in that.
I made an google search with mmb29k.g928fxxs3bqa9 and found nothing.
(edit: In the download folder, there seems to be a file with the rom build number/number)
Yeah I had the same problem, posted about it in the general forum. I flashed another stock ROM ontop of it from Sammobile and it saved me from doing the factory reset.
Tondern said:
Yeah I had the same problem, posted about it in the general forum. I flashed another stock ROM ontop of it from Sammobile and it saved me from doing the factory reset.
Click to expand...
Click to collapse
After the factory reset its been running fine with the update. I alerdy emailed samsung about this.
justanpotato said:
After the factory reset its been running fine with the update. I alerdy emailed samsung about this.
Click to expand...
Click to collapse
they are still sharing it.
Someone who's phone updated correctly needs to make these guys a firmware they can flash back with Odin otherwise they won't be able to find anything that works. (no downgrades allowed)
Make sure you backup what you can. Export contacts, everything on Phone when you connect your computer can be copied in/out, if you didn't know. App data will have to be individually backed up.

S8+ Android Pie update lost after factory reset?

Hey guys! So I recently got the option to update to android pie, now since I have the phone for 1.5 years unrooted and it started to be a little slow i decided to factory reset it before updating, now after actually doing the reset it does not show the update anymore and keeps showing me the phone software is up to date, any suggestions? thanks!
Images attached.
Strange, I've never seen anything like it, but you can flash rom using odin.
Any ideas guys? Im still not getting any updates!
nitrounit said:
Any ideas guys? Im still not getting any updates!
Click to expand...
Click to collapse
Assume you've tried to manually check for updates right?
If that does not work go to your apps, turn on show system apps, now find them "Google services framework" app and clear data, then immediately reboot.
IronRoo said:
Assume you've tried to manually check for updates right?
If that does not work go to your apps, turn on show system apps, now find them "Google services framework" app and clear data, then immediately reboot.
Click to expand...
Click to collapse
What do you mean manually? Ive checked in the software updates many times since then, tried wiping cache, and google services framework data, tried checking with smart switch. Nothing.
nitrounit said:
What do you mean manually? Ive checked in the software updates many times since then, tried wiping cache, and google services framework data, tried checking with smart switch. Nothing.
Click to expand...
Click to collapse
By manually I just meant tapping the update manually button.
Can you use the emergency recovery option in SmartSwitch? Maybe it will reflash current or part of rom or at least reset a system version flag (that maybe factory reset doesn't). I guessing here, never had to use it, but if it was me I'd give it a try.
Only other ways I know would be to flash with Odin, or via recovery or use ADB (obviously make sure you have the correct file for your phone region, provider etc research if you are not familiar with doing this)

Google Photos - stuck backup

Hello people, I am new to this device and forum. I would appreciate any help you can give. I love the device, but I am struggling with something concerning Google Photos. It keeps getting stuck at various points in the backup process. I have searched several ways and have tried the suggestions about uninstalling updates, clearing the data cache, even purchased a new SD card... but still it is stuck. On previous phones, I have had NO problems with this at all on my previous phones. I have updated to MIUI 11 and I am using Nova Pro as my launcher. I have also tried using the Gcam mod on the phone and somehow I wonder if this is part of the issue?
Feedback please.
Solved with MIUI 11. Update and make full reset AFTER update (Settings --> About Phone --> Backup and reset --> Clean all data --> All).
Worked for me. If not, i dont know (try with another account?).
TinoSantos said:
Solved with MIUI 11. Update and make full reset AFTER update (Settings --> About Phone --> Backup and reset --> Clean all data --> All).
Worked for me. If not, i dont know (try with another account?).
Click to expand...
Click to collapse
Thanks for the info! So, were you having similar issues before you did the reset? I have already updated to MIUI Global 11.0.4 but I have not tried the reset yet.
To help with this conversation... it seems that if I remove all the Google Photo updates, it behaves correctly, BUT when I allow the app updates to go through, the backup issue returns.
I will try the reset suggestion soon and report back.
To keep this discussion moving along, here is an update... I did the full reset after I had already upgraded to MIUI 11, however, the same issue persists for me. If I allow Google Photos to update past what was originally installed, the app gets stuck again. I can uninstall all updates and clear the caches and it will start working OK again. This is a pain and the issue should not exist. Let me emphasize that the devise is NOT rooted and is all original. I have installed Nova Prime launcher from the Play Store and my usual apps.
Anyone else have ideas - outside rooting and using a custom ROM?
Ok, to add a little more... I removed Nova as I wonder if there is some incompatibility with how it works with MIUI. It was acting a bit odd at times and "often" it would loose its ability to display notification badges. It would say that I needed to enable notification access, but I am 100% sure that it was already allowed. I would then turn that permission off and back on and it would start working again. So, I have gone to the less custome "Poco" launcher which is sup[posed to be a more official Xaiomi product.

Stuck on 'Phone is starting' after updating to Android 12

Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Is your phone rooted?
Vatt`ghern said:
Is your phone rooted?
Click to expand...
Click to collapse
No, it's not rooted
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Racer512 said:
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Click to expand...
Click to collapse
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Hi. Did u find any solution to it. Am facing the same issue. Although I tried to factory reset but doesn't work.
DannOsnaya said:
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Click to expand...
Click to collapse
Any way to factory reset. I tried every possible way following YouTube but nothing works. It's just stuck. I've a backup of my data so not worried.
No, I still have the same issue.
Have you tried to install a launcher?
DannOsnaya said:
No, I still have the same issue.
Have you tried to install a launcher?
Click to expand...
Click to collapse
Nothing works. Now decided to show it to anyone. I guess the mobile shops have an option to erase everything. I don't understand how did it happen because it's usually with my toddler, he might have done something.
DannOsnaya said:
Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Click to expand...
Click to collapse
I followed a video and wiped out. Finally successful. I wasn't worried about data as Google has a backup.
I followed this method and finally it's factory reset.

Categories

Resources