Half of my screen went gray. What can I do? - ZTE Axon 7 Questions & Answers

Hi, today my mummy showed me her phone(which is my old phone) and said what happened to it. I wanted to look but nothing seemed promising to me I restart, off/on but nothing changed. Gray section's touch screen works fine though. Phone is ZTE AXON 7. Thanks for the help.

Bezuar said:
Hi, today my mummy showed me her phone(which is my old phone) and said what happened to it. I wanted to look but nothing seemed promising to me I restart, off/on but nothing changed. Gray section's touch screen works fine though. Phone is ZTE AXON 7. Thanks for the help.
Click to expand...
Click to collapse
The display connector has most likely come loose.
Try pressing down hard on the display, around the top right side. If it doesn't work after a few tries, you can open up the phone and press down the display cable connection firmly until it's secure.

Related

display turned white

hi all
my htc touch elf (P3450) display turned to white with black patch at one place & some lines all of a sudden. it was working all fine. i was charging when a call came. i disconnected recieved the call. after that the screen turned white
Tried restarting but no result.
I can hear the notification of a message coming. but no ringing tone when i tried calling from other number
Please bail me out.
regards
Hardreset could be the solution
not resolved
i cannot see anything on the screen except white screen with black patch.
i tried hard reset with imaginary screen but not resolved
i see no visible screen cracks
how to check if screen is crack?
It may be that the LCD is cracked, thats what it sounds like to me, anyways. Check the connector as well though to make sure it is all connected correctly.
The white with black patch does sound broken to me though (Sorry!)
Stu
Hi Stu, I just received my friend's ELF. His display turn white, but the device still be able to receive phone call. trying to enter bootloader, all I get is white screen with some black-horizontal-thin lines. Tried to hard reset, now it seems the device is on phone setup position so I can not get anything.
Is this LCD issue? Could it be broken? FYI, before this happen, there's already one dead pixel on the screen.
BTW...is it possible that upgrading to cooked ROM can bring LCD broken? may be, unsuitable ROM?
regards,
Bom81
Not sure if flashing a cooked rom would kill the screen - although I would say thats very unlikey.
It does sound like the sceen is broken, theres one way to find out - If you don't mind giving it a go - you could always try your screen quickly in his phone - I'd imagine you're fairly familiar with the internals by now
(I do have a spare screen laying around now - JTAG is no longer able to pick up my bricked elf at all - full battery etc how I was doing it no longer works - guess it is dead for sure now!)
captainstu72 said:
It does sound like the sceen is broken, theres one way to find out - If you don't mind giving it a go - you could always try your screen quickly in his phone - I'd imagine you're fairly familiar with the internals by now
(I do have a spare screen laying around now - JTAG is no longer able to pick up my bricked elf at all - full battery etc how I was doing it no longer works - guess it is dead for sure now!)
Click to expand...
Click to collapse
Hahaha..LOL, Today I did want to put my LCD on my friend's elf. but I forgot to bring the opening tools to my office. guess I'll do it tomorrow and see how it goes. I'll let you know after my experiment with this thing.
A little bit Of Topic on this thread, I think so, your device has problem
so even the JTAG method will not be able to connect to the processor. Too bad you're in england, otherwise, the spare screen could be very useful here. LOL
UPDATE
ok..confirm the LCD is broken. I've changed the LCD with mine, and the device is working fine. i guess the dead pixel is the cause of the problem.
Should be able to find one cheap enough on ebay - I do seem to find it cheaper to buy another faulty one (maybe even bricked) as long as the screen is working
Need help on my HTC Touch
Hi Guys,
I really need your help badly. I have an HTC Touch (Elfin), I presume (128/256MB). The problem is i have downloaded the official windows mobile 6.1 rom and extracted the .exe file using Winrar. After which, i copied all the files to the sd card and renamed the .nbh file to ELF0IMG as instructed in the forum.
I put back the sd card and pressed the camera button and the power button at the same time. When it booted up it says reading from SD card and I can see that it is extracting the roms and ext roms. Afterwhich, there was a progress bar and then soon after a while screen turned to blue and then white. Currently now, as I am tying this the screen is still white. Please advise me asap in what to do? Thank you very much.
kss1 said:
hi all
my htc touch elf (P3450) display turned to white with black patch at one place & some lines all of a sudden. it was working all fine. i was charging when a call came. i disconnected recieved the call. after that the screen turned white
Tried restarting but no result.
I can hear the notification of a message coming. but no ringing tone when i tried calling from other number
Please bail me out.
regards
Click to expand...
Click to collapse
Ur display screen has been broke as simple as that..
Ok. Here is the thing.
I've droped my phone down, straight on the screen, no problems. 5 minutes later, when my brother was trying to play on it the screen turned white, with no stripes.
After 1 month i even forgot i had an htc, found it in my office drawer, and i thought of reinstalling the rom. But before that i pushed very hard on the screen, i took the battery out, pushed it in the battery space and after i started it worked like a charm.

[Q] Screen keeps black

Hi Guys,
i got a problem with my good old HD2: I flashed the SonyArcHD ROM on my device, it worked for a few weeks, but then, i did nothing, the screen went black. First i was able to "turn it back on" when i pushed it a little bit against the board, that worked for a few more days, but thet the screen went black forever. The background light is working, it even boots up(it happened when i just used it like elsewhen), i got even a haptic feedback from the unlock handle on the lockscreen, what means that it works perfectly "behind the black wall", but it shows nothing on the screen. Not even the bootloader. But the funny thing is, i never dropped it again, or damaged it anyways. It just hapened from nothing!
So has anyone a idea what i coul do?
Thanks, Jukpulfer.
Sorry for my badass english...
IMO you should check LCD to motherboard connector, maybe it is loose or dirty because of moisture/dust/whatever.
If no improvement(aka solved), I'm afraid you LCD is dying!

Display stays black after turning on and slowly fades to gray?

Hi
I noticed this two times now and sadly I did not make a photo of it. I will try to describe it:
The phone is in standby, I press the power button and the display stays black. Over 10 seconds, the black slowly faded to a sort of gray blur. It somehow looked like a can of white wall paint was spilled over the black display. Another buttonpress turned it off again and then it worked normal again. So the phone was still working in the background, not crashed. This also happened one time while I booted the phone, right at the google logo.
What is this?? Is it a defect, or just software bug??
Thanks!
Lownita said:
Hi
I noticed this two times now and sadly I did not make a photo of it. I will try to describe it:
The phone is in standby, I press the power button and the display stays black. Over 10 seconds, the black slowly faded to a sort of gray blur. It somehow looked like a can of white wall paint was spilled over the black display. Another buttonpress turned it off again and then it worked normal again. So the phone was still working in the background, not crashed. This also happened one time while I booted the phone, right at the google logo.
What is this?? Is it a defect, or just software bug??
Thanks!
Click to expand...
Click to collapse
Flash the stock Nexus 4 image, and if it still happens, get an RMA
I can do that, although I am still on stock and unrooted. Only applied ota 4.2.1 update. But I will give it a try!
edit: found two people on german forum who also witnessed this! so more possibly a software problem?
edit2: Got RMA

[Q] LCD not working, screen and digitizer fine, what could be the problem?

Hello all!
I would like your opinions/knowledge on how likely you think it is that my problem is a simple disconnected cable, and if it would be worth it to take apart my phone (I've never done it before.. but I'm careful) to see if I can just reconnect it.
I woke up one morning and my screen would not turn on =( I did not drop it or get water on it, although it had been very humid. The screen is not cracked and it is still responsive to touch (vibrates when touched on the soft keys on the bottom) but it is completely black, no flickers, no faint images, no nothing. I also have not seen the LED light up since this has happened, when charging or plugged into my computer or anything. My computer DOES recognize the phone, and I have used the Motorola utility to update my phone since this has happened, but that did not fix it. I have tried all of the key combinations and I have successfully rebooted it (I can hear the droid start up noise, the camera sound when I hold power and down volume at the same time, and it sounded like I almost accidentally made a call when messing with it last night).
I have not yet been able to factory restore it or anything like that from recovery, as I am flying blind, but I'm thinking this is a hardware problem with the LCD?
The phone is not rooted and boot loader is not unlocked. It's only a few months old but I bought it used online so there's no returning it or anything like that.
I just don't know enough about any of this to know how to proceed next. Any help would be appreciated! Thank you for your time!
SunLilac said:
Hello all!
I would like your opinions/knowledge on how likely you think it is that my problem is a simple disconnected cable, and if it would be worth it to take apart my phone (I've never done it before.. but I'm careful) to see if I can just reconnect it.
I woke up one morning and my screen would not turn on =( I did not drop it or get water on it, although it had been very humid. The screen is not cracked and it is still responsive to touch (vibrates when touched on the soft keys on the bottom) but it is completely black, no flickers, no faint images, no nothing. I also have not seen the LED light up since this has happened, when charging or plugged into my computer or anything. My computer DOES recognize the phone, and I have used the Motorola utility to update my phone since this has happened, but that did not fix it. I have tried all of the key combinations and I have successfully rebooted it (I can hear the droid start up noise, the camera sound when I hold power and down volume at the same time, and it sounded like I almost accidentally made a call when messing with it last night).
I have not yet been able to factory restore it or anything like that from recovery, as I am flying blind, but I'm thinking this is a hardware problem with the LCD?
The phone is not rooted and boot loader is not unlocked. It's only a few months old but I bought it used online so there's no returning it or anything like that.
I just don't know enough about any of this to know how to proceed next. Any help would be appreciated! Thank you for your time!
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Click to collapse
it would still be under warranty by motorola - especially if you accepted the OTA recently (May 2013).
otherwise, I would try leaving it plugged in for awhile (30-60 minutes), then try rebooting it (hold down all 3 buttons)
Thank you for replying!
jco23 said:
otherwise, I would try leaving it plugged in for awhile (30-60 minutes), then try rebooting it (hold down all 3 buttons)
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I have tried this.. I can hear it booting up but still no screen =(
it would still be under warranty by motorola - especially if you accepted the OTA recently (May 2013).
Click to expand...
Click to collapse
How do I go about collecting the warranty on a phone that I bought used? And what would happen if it showed water damage? I swear I have not gotten any water/liquids on it, but this did happen after it was very humid out for a while, and I have read that high humidity is enough to spread the red dye (regardless of whether or not high humidity actually caused the problem)
SunLilac said:
Thank you for replying!
I have tried this.. I can hear it booting up but still no screen =(
How do I go about collecting the warranty on a phone that I bought used? And what would happen if it showed water damage? I swear I have not gotten any water/liquids on it, but this did happen after it was very humid out for a while, and I have read that high humidity is enough to spread the red dye (regardless of whether or not high humidity actually caused the problem)
Click to expand...
Click to collapse
call motorola (or go to their website and bring up a chat session in their online support section)
Try tapping it somehat hard with your finger all around the phone to see if it flashes the screen.
scottocs said:
Try tapping it somehat hard with your finger all around the phone to see if it flashes the screen.
Click to expand...
Click to collapse
No luck =( I've already tried "pinching" the phone somewhat hard all over too... Thank you for the input though!

Screen completely black

Hello,
I have a Moto X Play which is in great condition, I use a case and a screen protector.
Today I went for a walk and grabbed my phone which I hadn't touched in awhile. Once I got outside I realized it wouldn't turn on no matter what I did. Strange, maybe I left an app on.
I get home, plug it in, and it's at 75%. I play with it a bit and put it back in my pocket.
A few minutes later, I can't get the screen on again. I figure, I'll plug it in, reboot it to clear the glitch, it's all good.
It just won't light up.
I can locate it, it's updating its location, I can call it, it vibrates, it responds to buttons (but not the screen) Nothing seems to be wrong with it other than the screen.
I've tried everything to do a reboot, I've plugged in the short circuit usb dongle thing that usually puts an android device right into debug mode. I think it is rebooting but no screen action.
I have the latest OS for the device (whatever the not-so-new one is) and I am unrooted, locked, whatever I haven't messed with anything like that.
What can or should I do? I am just recently out of the 1 year warrantee.
Thank you,
-Phil
Hold down your power and volume down buttons until it turns back up(night take some time) into the bootloader screen and try to factory reset it.
Sent from my Moto X Play using XDA Labs
I've tried this, so far no luck. A bit of an update:
I brought it to a shop, they gave it a light twist and the screen came back fine and was in the setup wizard (as I had remotely reset it). They said the display port may have plugged back in, gave it back free of charge. By the time i got back home it was off again. I brought it back in to have them open it and reattach it for real. This didn't help. They tried attaching a brand new screen, same issue. The screen doesn't light up for reboots, not for factory reset, nothing. I am guessing this is an issue on the motherboard but the fact that a light twist "fixes" the issue suggests to me a light soldering could solve the issue. The repair shop gave it back to me as unfixable but I don't want to give up on it yet. I did have an opportunity to get a Nexus 5 in good shape for 140$ so I did that for now. This gives me time to mess with the Moto X Play. Any ideas?
pcaston2 said:
I've tried this, so far no luck. A bit of an update:
I brought it to a shop, they gave it a light twist and the screen came back fine and was in the setup wizard (as I had remotely reset it). They said the display port may have plugged back in, gave it back free of charge. By the time i got back home it was off again. I brought it back in to have them open it and reattach it for real. This didn't help. They tried attaching a brand new screen, same issue. The screen doesn't light up for reboots, not for factory reset, nothing. I am guessing this is an issue on the motherboard but the fact that a light twist "fixes" the issue suggests to me a light soldering could solve the issue. The repair shop gave it back to me as unfixable but I don't want to give up on it yet. I did have an opportunity to get a Nexus 5 in good shape for 140$ so I did that for now. This gives me time to mess with the Moto X Play. Any ideas?
Click to expand...
Click to collapse
Make a video on attempt to remove a non removable battery
Sent from my Moto X Play using XDA Labs
Ive been having the same issue with my x play, so try this out. turn it on, and have a look at the screen under a bright light, see if you can make out anyting. The backlight might not be coming on, but the screen will still 'turn on' so to speak, you can still make out whats on the display, touch input works etc. I have an issue with the display connector, with a bit of pressure it will work then not work, almost as if the backlight shorts out. it took me awhile to find out that that was the problem. as for a fix, if its the same problem I'm having, then you'd probably need a new mainboard. I've tried everything, new screen, new battery, swapping covers etc.. I have 2 x plays to tinker with and swap out parts.
I've tried using my new phone's flashlight to illuminate the screen with no success (though I will try again tonight, I'm not 100% sure it's on). Looks like mainboard run somewhere around 120$ before the repair cost, seems like it's not worth it. I'll post back after I double-check to see if the screen is there or not.
If it's shorting, I would think it could be fixed with some careful soldering? I do know that when I turn my phone on (remember it's been hard reset and has no SIM card) it vibrates every few minutes, I have no idea why. That's the only odd behavior it's been experiencing aside from the display not showing up.
I tried to look for any sign of the screen showing up by using string light and I didn't see anything that might suggest anything is showing up.

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