Rear camera of the Moto G7 does not focus - Moto G7 Questions & Answers

Hello,
A few months ago, I bought a Moto G7 and installed Lineage OS 16 (with MicroG). After using the phone for a few days, the rear camera no longer focused. I installed OpenCamera and tried focussing manually, which did not work, either. All of a sudden, the focus started working again and worked flawlessly for several weeks. A few days ago, it broke again.
I assume that this is a hardware issue. So I will try to restore it to its original condition and have it repaired. Before doing this, I wanted to ask if anybody here had a similar problem or if anybody knows if this could be a software problem.
Best regards,
Bernbacher

I finally upgraded the device to Lineage OS 17, and the camera started focussing again. It has been working for a few days now. The problem may have been a software issue. Does anybody have an idea what could have gone wrong with Lineage OS 16 and got reset when installing Version 17?

Finally I found something out. When using OpenCamera, I can change the camera ID. For the rear camera, there are ID0 and ID2. When using camera ID 0, the camera does not focus. When using ID2, focussing works perfectly.
This would solve the problem if there were not applications which seem to use ID0 always (e.g., to scan a QR-code).
I assume that ID2 refers to this:
android.hardware.camera2 | Android Developers
developer.android.com
Is there a way to make other applications use ID2? Preferably without rooting the phone?
(I actually need my banking app to read QR codes. AFAIK, the banking app does not work on rooted devices.)

Related

Android L: Missing Back Camera

Hello Guys,
Few days ago I installed Android L in my Nexus4 and since then the back camera of my phone is not being detected. I'm using the Google Camera. I downloaded the factory image again for the second time and the problem still persists. So, I tried using a android L dev preview ROMs we have in this forum, where the camera should definitely work. I still have the problem. What should I do to get the main/ back camera to work?
TLDR:
Ever since android L google factory image installation my phone's back camera is being undetected. What should do to get it work?
Sincerely,
Thank you.
I have exactly the same problem.
After the upgrade, 5.0 camera worked fine, but yesterday rear camera just disappeared, and the front running.
Installation 4.4.4 does not help.
Sorry for my English, I use Google Translate
It took 1.5 weeks and the camera icon reappeared and the camera earned as if nothing had happened.
Got the camera issue fixed.
Bought a camera module from ebay for $8 replaced the existing one with the new one. Works like a charm.
Thanks for the replies guys

Front facing camera

Is anyone else experiencing problems with their front facing camera? I've only had my moto x pure for a month. Last week, the camera was malfunctioning and when the app froze, I restarted my phone and the front facing option button was not there anymore. I tried clearing the cache and disabling it, uninstalling the updates and using a different app but it's still not there. Can anyone help me with this problem?
Full wipe.
lafester said:
Full wipe.
Click to expand...
Click to collapse
I did do a factory reset and it worked for a few hours but then it stopped working once again.
Then what apps did you install when it stopped working?
lafester said:
Then what apps did you install when it stopped working?
Click to expand...
Click to collapse
I didn't install any new apps. I was using the rear facing camera for about 2 hours on and off and sometimes it would lag. After that, the camera app started to freeze up every time I opened it up. Then the front facing camera stopped working.
I just noticed my front camera no longer works. It has been a while but it didn't hit me that there was a problem. Cerberus is set to take a photo after two missed passwords and I did notice it was only taking pictures from the rear camera a few weeks ago. Open Camera app doesn't see the front camera either.
I did a factory reset and that didn't help. I also thought I used to be able to pick the storage location but that doesn't show up in the menu.
I am on a 1575 with the latest patch (February Security). I am rooted (systemless) but I am not sure that comes into play since the factory reset didn't fix it.
I have the moto extended warranty including damage but would like to definitely rule out software issues before going down that path.
I continued troubleshooting by installing AICP (I had been running stock), unrooting and also tried booting into android "safe mode" and the front camera still didn't work. I finally rolled back to 5.1.1 using the return to stock tool and the front camera still did not work. I am now believing that the problem is hardware related so I am sending it in to Moto for repairs. Interestingly their website would not process the repair (it said I was not in the US even though my address clearly said US) so I called and they processed it. I have the FedEx label from them and they said the turn around is around 5 days. Back to my HTC M8 for a week or so.
Moto emailed me today and said that my warranty is void because I unlocked my bootloader. I was under the impression that hardware issues would still be covered not to mention that I bought the moto extended warranty. It looks like this is my last moto.
Sent from my m8wl using Tapatalk

Camera Error

Hey y'all, I got the G6 yesterday and had a camera related question. This is a brand new device, fully updated, and when I go to open the camera, a message pops up saying "Camera Error: Camera Unavailable." Does anyone know how I can fix this?
This seems like an app error because the camera works well on Facebook and Snapchat.
settings -apps-camera -clear cache and date reboot-try!
If not working.....if not working.?.RMA
I already did that and I get the same error. I find this odd.
I was wrong. Both Snapchat and Facebook switch between the single and dual lense back cameras. They do not switch to the front camera.
jbaalson said:
I was wrong. Both Snapchat and Facebook switch between the single and dual lense back cameras. They do not switch to the front camera.
Click to expand...
Click to collapse
I have the same issue with my LG G6. Have you fixed yours?
I got a new one, only way to fix it.
Im having the same issue after a screen replacement. The people who replaced the screen even boight a new front camera and replaced it with no luck. Also, the screenshot button for the bottom bar is conpletely missing which i find very odd.
That error seems to be the camera unpluged
I mean the phone is made of connections between hardware and the camera is not connected , its an hardware problem that is fixed by open the phone and plug jt in
Hey y'all, I got the G6 yesterday and had a camera related question. "Camera Error: Camera Unavailable." Does anyone know how I can fix this?
I have the same issue with my phone. I replaced the cameras and it still gets the error; however, it does come on when I use a barcode reader...?
I also have the same issue (lg g6 - android 9)
When i open stock app for camera i get error "Camera unavailable".
But with other camera apps like Gcam or Open Camera, it works fine.
I flashed with new rom, but the error is still there.
Any ideas???
- i flashed with Android 9... not solved
- i flashed with Android 8... not solved
Hardware problem?
in that case why camera works fine with any other application, except stock?
Software problem?
it should have been solved after flashing two original roms (8 & 9).
The only explanation i can think is that there is hardware problem with 1 of the 2 camera. And maybe with the wide one. And maybe that's why it is not working with stock app. Maybe other camera apps don't require both camera's (normal and wide lens) to be working.
nikoska said:
I also have the same issue (lg g6 - android 9)
When i open stock app for camera i get error "Camera unavailable".
But with other camera apps like Gcam or Open Camera, it works fine.
I flashed with new rom, but the error is still there.
Any ideas???
- i flashed with Android 9... not solved
- i flashed with Android 8... not solved
Hardware problem?
in that case why camera works fine with any other application, except stock?
Software problem?
it should have been solved after flashing two original roms (8 & 9).
The only explanation i can think is that there is hardware problem with 1 of the 2 camera. And maybe with the wide one. And maybe that's why it is not working with stock app. Maybe other camera apps don't require both camera's (normal and wide lens) to be working.
Click to expand...
Click to collapse
Flash Nougat better known as Android 7, and upgrade to 8 or 9

weird camera issue with all custom roms

Hi everyone, this is to request to fix a weird issue. I have flashed following roms for my G4 plus(Xt1643) : Invicta Os, RR, Pure nexus, Hexagon os. There are various versions of these roms available , I have tried them all and many a time their new updates.
I always make a clean fresh install just to be sure. The thing is whatever rom i flash I have a weird issue, that of camera. Whenever I use camera, the device gets very heat up, and while using video recording it lags like hell. It fells like it has skipped a million frames.
And many a times device gets shut down while it got heat up. I have tried many camera apps with these roms like snap camera, moto camera, motorola camera, google camera, htc camera, cameringo, footej camera.
Only footej and cameringo seem to work, but sometime they also show the same issue. And auto focus in cameringo doesn't work in video recording mode, but works in footej.
The thing which surprise me the most is everything works fine in STOCK rom!! Otherwise I would have thought it as a hardware issue. I have used enough stock rom and I flash custom roms sometimes just in hope that this time the issue will get resolved, but no luck.
I don't want to use stock rom anymore. Please suggest me a custom rom which doesn't cause this issue; if anyone else with this issue got any fix PLEASE HELP.
Following is the link for the logs I grabbed while using camera app:
https://drive.google.com/file/d/0Bxy30ywHv8BBaUZ1RjBfdUFkZlU/view?usp=sharing
Following is the link to my previous thread related to same issue:
https://forum.xda-developers.com/mo...ustom-roms-t3513118/post72025266#post72025266

Rear camera issue

I've been having an issue with the rear camera for about a month now, i tried flashing an old firmware and a bunch of custom rom but none of them work, even 3rd party apps had a hard time to connect but has higher chances than the google camera.
Anyone had this issue and found a fix?
On the google forums so far no one had theirs fixed, they only had the units replaced.
jmag16 said:
I've been having an issue with the rear camera for about a month now, i tried flashing an old firmware and a bunch of custom rom but none of them work, even 3rd party apps had a hard time to connect but has higher chances than the google camera.
Anyone had this issue and found a fix?
On the google forums so far no one had theirs fixed, they only had the units replaced.
Click to expand...
Click to collapse
It helps if you describe the issue your having with the camera

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