Latest Update Problem - Asus Zenfone Max Pro M2 Questions & Answers

Hello, I have updated my max pro m2 to latest version provided by asus. However, i have came across various telegram groups claiming that the latest update is creating problems and device is getting stuck into bootloop. Some are stating it as a buggy update and some are saying it is caused by problem in motherboard. Can i get some insight in this matter. If this is caused by the software then what should I do now as i have already updated. Should i switch to any custom rom?
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Software Version WW-16.2017.2002.073

imjeetmishra said:
Hello, I have updated my max pro m2 to latest version provided by asus. However, i have came across various telegram groups claiming that the latest update is creating problems and device is getting stuck into bootloop. Some are stating it as a buggy update and some are saying it is caused by problem in motherboard. Can i get some insight in this matter. If this is caused by the software then what should I do now as i have already updated. Should i switch to any custom rom?
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Software Version WW-16.2017.2002.073
Click to expand...
Click to collapse
Yess, we have seen around 20+ cases in which devices were bricked, the device stuck at splash logo, and flashing through fastboot mode is also restricted.
I would recommend you to switch to custom roms, or use stock version 072 or previous ones.
Most of the user's had the same 073 stock rom who faced this.

Mine one also got same problem this morning but it is able to go to recovery mode. so should i attempt factory reset from there first or directly go for flashing the rom into it.

Related

[Drivers/Hardware repair] Home Button (including Fingerprint Sensor) completely dead

Hey guys,
I know there are threads like this all over this forum, but as I tried everything that was described in different threads and nothing worked, i just made up a new one... sorry for that.
Some days ago my home button just stopped working for no reason. I was at the latest CyanPop nightly and apart from scanning FP, everything worked fine. The FP-Error is known to CM13 because of the drivers etc so i was aware of that.. I was getting home from work when suddenly my home-button stopped working for no reason. I thought it might be due to the custom rom etc, so i went back to OxygenOS 2.2.0 but it still didn't work out.
What I tried for now:
full wipe
flashing Oxygen OS 2.0.2 and 2.0.3
installing stock modem, firmware, kernel rom and recovery
as OP support told me: unhide Google Search Bar
hard reboot (holding powerbutton until it reboots)
I still don't know if it's a hardware related error, but I really hope it's not. I bought my OP2 in the official OnePlus Store in Beijing when I was on holiday in China. I already got in contact with the OnePlus support, but they said there is no warranty for the OnePlus Two China Edition (can anyone confirm that..?), so i don't think they're not going to repair it, not even if i pay for it.
So, does anyone know what else I could try (software AND hardware related!)? Is there a way to buy a new FP-Sensor/Home-Button and replace it manually? Every smartphone-repair-store in my area told me that they don't have spare parts for OnePlus devices...
I really hope someone can help me with this!
Thanks in advance,
Neo

No oddities at all

Got my Mix yesterday - set it up last night.
I was apprehensive with everyone talking about different ROMs, unlock codes, rooting, throttling, etc etc.
Mine came with MIUI Global 8.0.7.0.0 with Google appstore already installed. The packaging was sealed.
Downloaded apps at about 3.5 megabytes per second (as shown by the notification bar connection speed widget).
SMS works fine.
Calling works fine.
I even get 4G on O2 (in the UK). I live in Leeds so it's one of those cities where O2 are using 1800 mhz for 4G as well as the usual 800 Mhz which Mix can't do.
All my banking apps work fine.
I've got Nova Prime on it. MIUI has some nice tweaks built in. There's no bloatware on it at all.
Also, compared to the Lumia 950XL I had for a year, it's about 2 mm wider and that's about it.
I've been using an S7 Edge for the last couple of months and set up wise, there's no difference. Everything just works out of the box. No flashing, tweaking, rooting etc.
Fingerprint reader is faster than S7. It can also wake the phone as well. Double tap to wake is there too.
If I didn't know better, I'd say this was just any other Android phone bought in the UK, instead of a China import where people have been talking about flashing EU ROM etc and having other issues.
Funniest thing about it is that once you get over the initial WOW factor of the screen, you just get used to it. It's only when you look at other phones you think, haha your phone looks like it's from the 1970s.
Only thing I haven't really tried is the camera. Pretty sure it won't be up to 950XL or S7 standards but I've installed Snap Camera so let's see if it's half decent.
Great phone so far.
Just depends if your happy with vendor rom and no updates as long as you own the phone, I removed vendor rom and have had 2 updates since with like yourself no issues.
Where did you get your Mix? Mine also had that ROM but I flashed the China ROM since it wasn't getting OTA updates. Your Mix might be fine for now but I hear the spyware/malware stuff works like a trojan horse, I'd recommend flashing now, your bootloader is probably already unlocked. Just install the China ROM and skip the EU ROM or rooting if you want.
slitz123 said:
Where did you get your Mix? Mine also had that ROM but I flashed the China ROM since it wasn't getting OTA updates. Your Mix might be fine for now but I hear the spyware/malware stuff works like a trojan horse, I'd recommend flashing now, your bootloader is probably already unlocked. Just install the China ROM and skip the EU ROM or rooting if you want.
Click to expand...
Click to collapse
Agreed and I skipped rooting and EU (for now)
jazz452 said:
Agreed and I skipped rooting and EU (for now)
Click to expand...
Click to collapse
I'm really confused now.
I thought my Global 8.0.7 ROM was the 'normal' China ROM.
Is it a VENDOR ROM? Is it obvious because it came with Gapps installed?
Also, how do you know this has malware on it? Kaspersky doesn't find anything on it.
Anyway, I better flash the official China ROM now - the EU one sounds more suitable (since I'm in the UK) but it's not official is it so ANYTHING might be in that.
Thanks.
Hid Sugiura said:
I'm really confused now.
I thought my Global 8.0.7 ROM was the 'normal' China ROM.
Is it a VENDOR ROM? Is it obvious because it came with Gapps installed?
Also, how do you know this has malware on it? Kaspersky doesn't find anything on it.
Anyway, I better flash the official China ROM now - the EU one sounds more suitable (since I'm in the UK) but it's not official is it so ANYTHING might be in that.
Thanks.
Click to expand...
Click to collapse
Don't think they do put spyware on never found anything, no updates is the killer for me, they probably aren't allowed to mess with official ROM and keep the same numbers plus updates would probably mess up Google apps.
I went with stable China as it has English language and didn't want to TWRP at the moment. OTA updates aren't available on EU ROM ATM although first custom ROM is out with OTA based on EU ROM see forum. I installed Google apps from the mi store with no issues once all permissions were granted.
jazz452 said:
Don't think they do put spyware on never found anything, no updates is the killer for me
I went with stable China as it has English language and didn't want to TWRP at the moment. OTA updates aren't available on EU ROM ATM although first custom ROM is out with OTA based on EU ROM see forum.
Click to expand...
Click to collapse
OK, so this ROM I have is some sort of weird ROM put on by Gearbest (where I got it from). Who developed it and has it been confirmed that there is malware on it?
Reading up on it, I can see how to install: China stable V8.0.12.0.MAHCNDI
Download ROM. Copy to root directory of phone.
Go into Settings/updates/reboot to recovery mode and install the Zip.
Is that right? Since it's not an update, do I have to wipe the phone in recovery?
I'm a bit loathed to do it cos:
a) This is a rather expensive phone from China which makes it a bit hairy. I've flashed ROMs on cheaper devices before but...
b) It's currently running dandy.. everything is fast and smooth and everything WORKS but this thing about spyware and malware I find worrying (even tho I can't seem to find any proof of this.) But yeah, lack of updates is a problem.
Does anyone have a link on an idiots guide on how to go from Vendor to China Stable Official?
There's a thread on this forum about this but it kinda says you need TWRP and Root etc.
If I put China Stable, do I need to root it to put on Gapps?
Will China ROM stop my banking apps to work?
jazz452 said:
Don't think they do put spyware on never found anything, no updates is the killer for me, they probably aren't allowed to mess with official ROM and keep the same numbers plus updates would probably mess up Google apps.
I went with stable China as it has English language and didn't want to TWRP at the moment. OTA updates aren't available on EU ROM ATM although first custom ROM is out with OTA based on EU ROM see forum. I installed Google apps from the mi store with no issues once all permissions were granted.
Click to expand...
Click to collapse
Another question... since I have the Vendor ROM on it, does it mean that my bootloader is unlocked already?
Hid Sugiura said:
Another question... since I have the Vendor ROM on it, does it mean that my bootloader is unlocked already?
Click to expand...
Click to collapse
The updater app has been disabled on this ROM, there is a guide (under guides) how to flash from vendor rom to China stable mine came from gearbest and was unlocked. No need TWRP or root. No rush your home won't set on fire with vendor rom just read a few times till you are sure of what you are doing. mi flash is used for flashing ROMs with xiaomi.
Hid Sugiura said:
I'm really confused now.
I thought my Global 8.0.7 ROM was the 'normal' China ROM.
Is it a VENDOR ROM? Is it obvious because it came with Gapps installed?
Also, how do you know this has malware on it? Kaspersky doesn't find anything on it.
Anyway, I better flash the official China ROM now - the EU one sounds more suitable (since I'm in the UK) but it's not official is it so ANYTHING might be in that.
Thanks.
Click to expand...
Click to collapse
If you use Malwarebytes on the Vendor ROM, it flags the MIUI Notes app as "Agent.downloader.Trojan". Check it out! I didn't even sign in on the phone until I could get the EU ROM flashed. Not saying that Vendors deliberately inject their ROMS with malware. Just saying there can always be that one hacker dude who is compiling these ROMS for the vendors.
From what it looks like, most vendors are given a flashable signed zip file that can be flashed using official recovery, the file is named MIUI Global 8.0.7.0 or 8.0.8.0 (Mine came with 8.0.8.0).
So when most vendors receive stock, guess they unbox it, flash this zip file most probably via the official MIUI recovery, run the diagnostic test and if everything passes, they box the item and ship it out. Most vendors may have staff who are trained to copy the flashable zip file via MTP, boot stock recovery and flash! It doesn't take a genius to do that and its done it 5 minutes.
I am on the EU ROM. Even though unofficial, these MIUI EU ROMS have been there since the beginning of MIUI and no one ever had any reliability issues with the EU ROM. The ROM has no bloatware and comes with GAPPS pre-installed.
---------- Post added at 02:37 AM ---------- Previous post was at 02:19 AM ----------
Hid Sugiura said:
Another question... since I have the Vendor ROM on it, does it mean that my bootloader is unlocked already?
Click to expand...
Click to collapse
Not necessarily! Mine came with a vendor ROM and bootloader locked. This is why I assume that Vendors are given a Signed ROM file which can be flashed using the official MI Recovery. I don' t think every vendor has the skills to unlock bootloader and flash a vendor ROM after installing a custom recovery. Its a time consuming process.
If they already have a Signed customized ROM file that can be flashed using the official recovery, its as easy as copying the ZIP file to the phone and flashing it via the recovery. Takes hardly 5-10minutes.
Thank you very much for your replies - much appreciated.
As soon as I read your post, I did Malwarebytes and that found nothing - apart from saying I should switch off NFC so that's a little more comforting. As I said, Kaspersky hasn't found anything.
So, the China Stable is the ONLY official ROM there is - the vendor and EU ones are equally unofficial and neither have OTA updates.
OK more questions:
Some people say China Stable is the way to go cos of the updates.
1) Is the bloatware that bad? Can't I just ignore it? haha
2) Does it need rooting to put Gapps on it? Rooting is a no no for me cos certain apps won't run with it.
If I go the EU ROM, cos of the built in Gapps, can it be updated without wiping every time?
Thanks for all your help.
Hid Sugiura said:
Thank you very much for your replies - much appreciated.
As soon as I read your post, I did Malwarebytes and that found nothing - apart from saying I should switch off NFC so that's a little more comforting. As I said, Kaspersky hasn't found anything.
So, the China Stable is the ONLY official ROM there is - the vendor and EU ones are equally unofficial and neither have OTA updates.
OK more questions:
Some people say China Stable is the way to go cos of the updates.
1) Is the bloatware that bad? Can't I just ignore it? haha
2) Does it need rooting to put Gapps on it? Rooting is a no no for me cos certain apps won't run with it.
If I go the EU ROM, cos of the built in Gapps, can it be updated without wiping every time?
Thanks for all your help.
Click to expand...
Click to collapse
You should go with EU rom, or custom rom which is starting to appear now. The worst rom to go for imo is the China one, and I find it a bit strange some people want to go for that due to OTA update. OTA update is not such a big deal, you get more update with EU or custom rom and no, you don't need to wipe data, it is so simple and easy to do manual update.
If you are totally beginner then maybe you find the OTA update easier, but at the same time if you are totally beginner you will find it hard to get china rom to become stable and usable. By the way the new custom rom also has OTA update, if you really want that.
So in short, I see almost no reason to stay in China rom, unless you find selecting zip file and flashing rom "too hard". But it's really quite easy to learn.
Mine from gearbest has unlocked bootloader but slightly different number than yours 8.0.8, it's easy to check from fastboot plenty of threads on here.
---------- Post added at 11:29 AM ---------- Previous post was at 11:22 AM ----------
satishp said:
If you use Malwarebytes on the Vendor ROM, it flags the MIUI Notes app as "Agent.downloader.Trojan". Check it out! I didn't even sign in on the phone until I could get the EU ROM flashed. Not saying that Vendors deliberately inject their ROMS with malware. Just saying there can always be that one hacker dude who is compiling these ROMS for the vendors.
From what it looks like, most vendors are given a flashable signed zip file that can be flashed using official recovery, the file is named MIUI Global 8.0.7.0 or 8.0.8.0 (Mine came with 8.0.8.0).
So when most vendors receive stock, guess they unbox it, flash this zip file most probably via the official MIUI recovery, run the diagnostic test and if everything passes, they box the item and ship it out. Most vendors may have staff who are trained to copy the flashable zip file via MTP, boot stock recovery and flash! It doesn't take a genius to do that and its done it 5 minutes.
I am on the EU ROM. Even though unofficial, these MIUI EU ROMS have been there since the beginning of MIUI and no one ever had any reliability issues with the EU ROM. The ROM has no bloatware and comes with GAPPS pre-installed.
---------- Post added at 02:37 AM ---------- Previous post was at 02:19 AM ----------
Not necessarily! Mine came with a vendor ROM and bootloader locked. This is why I assume that Vendors are given a Signed ROM file which can be flashed using the official MI Recovery. I don' t think every vendor has the skills to unlock bootloader and flash a vendor ROM after installing a custom recovery. Its a time consuming process.
If they already have a Signed customized ROM file that can be flashed using the official recovery, its as easy as copying the ZIP file to the phone and flashing it via the recovery. Takes hardly 5-10minutes.
Click to expand...
Click to collapse
Xiaomi hate vendor ROMs that's why they lock bootloader, no one wants a bad name with spyware installed on their phones.
RIGHT! Thank you again for all your replies and advice.
I'm gonna do:
1) Find out if it's unlocked and get that done if necessary.
2) Install the EU one knowing now that updates don't wipe the phone.
My fear is that somewhere in between having an unlocked bootloader (which I might have already) and having the EU ROM, I lose the ability to use my Barclays Banking apps. I definitely know that it won't work with root but I also know that unlocked bootloaders and custom ROMs aren't the same as being rooted.
However, the fear of this vendor ROM being a security hazard gives me the heebie jeebies so I'll follow the kind advice given and put on the EU ROM.
Thanks for now!
Hid Sugiura said:
RIGHT! Thank you again for all your replies and advice.
I'm gonna do:
1) Find out if it's unlocked and get that done if necessary.
2) Install the EU one knowing now that updates don't wipe the phone.
My fear is that somewhere in between having an unlocked bootloader (which I might have already) and having the EU ROM, I lose the ability to use my Barclays Banking apps. I definitely know that it won't work with root but I also know that unlocked bootloaders and custom ROMs aren't the same as being rooted.
However, the fear of this vendor ROM being a security hazard gives me the heebie jeebies so I'll follow the kind advice given and put on the EU ROM.
Thanks for now!
Click to expand...
Click to collapse
Good luck! Just to let you know i am on EU ROM with bootloader unlocked and rooted, i can still use Paypal and HSBC Banking apps. I don't use Barclays so can't comment on that.
OK I'm following the guide on XDA under Guides: Guide: Flash Global/China ROM.
I've checked that the bootloader is unlocked - which it is.
I've done point 7:
copy the latest xiaomi.eu rom zip to your device (which you can see in your computer's explorer as a device)
But when I use the command to get the phone into TWRP, the screen is unresponsive so I can't Swipe to Unlock.
I've waited for minutes as suggested on other sites but to no avail.
Any ideas?
Thanks in advance.
Hid Sugiura said:
OK I'm following the guide on XDA under Guides: Guide: Flash Global/China ROM.
I've checked that the bootloader is unlocked - which it is.
I've done point 7:
copy the latest xiaomi.eu rom zip to your device (which you can see in your computer's explorer as a device)
But when I use the command to get the phone into TWRP, the screen is unresponsive so I can't Swipe to Unlock.
I've waited for minutes as suggested on other sites but to no avail.
Any ideas?
Thanks in advance.
Click to expand...
Click to collapse
If you don't root remember to flash dm-verify before you boot phone or will boot loop. TWRP unresponsive is known have a search
Again, thanks for helping me.
So, found the right TWRP for my phone. For others having the same non-responsive screen, don't install the TWRP that has RC1 or RC2 EU in the file name.
Thanks to the guy above for telling me to install dm-verity before rebooting. I would never have known that.
It installed - but there was a slight strangeness.
I expected the phone to be totally wiped and set to default but everything was as I had set it.
I checked the About Phone and it is now MIUI 8.2 by xiaomi.eu 6.12.29 Beta.
Everything works and is set up as before when I was on Vendor Rom.
Am I safer now?
Hid Sugiura said:
Again, thanks for helping me.
So, found the right TWRP for my phone. For others having the same non-responsive screen, don't install the TWRP that has RC1 or RC2 EU in the file name.
Thanks to the guy above for telling me to install dm-verity before rebooting. I would never have known that.
It installed - but there was a slight strangeness.
I expected the phone to be totally wiped and set to default but everything was as I had set it.
I checked the About Phone and it is now MIUI 8.2 by xiaomi.eu 6.12.29 Beta.
Everything works and is set up as before when I was on Vendor Rom.
Am I safer now?
Click to expand...
Click to collapse
It was fate TWRP failed, could of been in a whole heap trouble, although not to the point of brick
Good stuff that you managed to get the EU ROM on. You didn't actually need to install TWRP if you just wanted to flash the China ROM though, EDL mode with the stock image on full clear would've been fine but don't worry about it. Gearbest get their stock from other suppliers who are the ones that put the vendor ROM on apparently, but I can't confirm that.
A good order to do things if you've identified you have a vendor ROM would be:
Flash the China ROM with EDL mode with the flash tool set to Flash all (using other options will keep your apps and settings on the vendor ROM but I have no idea if that means it'll keep any trojans or spyware installed)
Boot up the phone and set it up
If you're happy with the China ROM then call it a day then optionally use the Google Installer v2 from the Xiaomi forums if you need GApps (you may have to tinker with the GApps permissions if some things aren't syncing right).
If not then you could flash twrp-3.0.2-0-rc2-eu-lithium.img, flash on the EU ROM and optionally SuperSU for root and also optionally Xposed, then enjoy a preconfigured GApps with no Chinese apps that you aren't too likely to use plus extra languages!
If you are rooted then I'd recommend adding the following line in your build.prop to enable the Camera2 API:
Code:
persist.camera.HAL3.enabled=1
Personally, I'm still waiting on a CM port though, MIUI is too aggressive in killing my apps even though I have like 4.2 GB of RAM free even with all the relevant power settings, app settings, app locks, dev settings etc off. Android Wear functions better after disabling those power settings at least, I sat there scratching my head for a while wondering why the heck my watch wasn't showing any notifications.

Unfortunately, calcutor has stopped

"Unfortunately, calculator has stopped.
Some bug report to MI for analysis? This report may contain personally identifiable information."
When i am chatting, this thigs come couple of times. What can i do now? How can i fix this problem?:crying:
I have the same problem since I bought this device a week ago, It's getting pretty annoying
refefann said:
"Unfortunately, calculator has stopped.
Some bug report to MI for analysis? This report may contain personally identifiable information."
When i am chatting, this thigs come couple of times. What can i do now? How can i fix this problem?:crying:
Click to expand...
Click to collapse
What ROM version are you on? I had that issue when i was on 8.0.4.0 (a non official ROM), when i updated to the official ROM i no longer got the error.
Henipah said:
What ROM version are you on? I had that issue when i was on 8.0.4.0 (a non official ROM), when i updated to the official ROM i no longer got the error.
Click to expand...
Click to collapse
could you please put the link for the official ROM, because I have the same problem also
I had the same problem with a shoprom (8.0.4.0 fake global stable).
It turned out to be infected with two different virus (Ewind.fr in calculator and Boogr.gsh in label app, found by kaspersky)
Take a look at the rights given to these apps and try to change them.
It took me nearly two days now to succesfully flash a clean stock rom (latest china dev).
Here are some info on how I did it:
- en. miui. com/thread-362948-1-1.html
- youtube. com/watch?v=-CuMZzdEQg8
[can't post links as I am a new user, delete whitespaces for real url]
refefann said:
could you please put the link for the official ROM, because I have the same problem also
Click to expand...
Click to collapse
http://en.miui.com/download-304.html
Download the stable ROM. Follow the instructions in the flash guide & see if that works. It didnt work for me (kept saying that it couldnt verify the update package), so i had to download SP FLASH Tool and flash via that method. There are guides on the MIUI website, here is a good one http://en.miui.com/thread-326882-1-1.html

Poco m3 not getting updates. Now what?

For whatever the reason my poco m3 global is not getting the latest updates though the ota updater.
I'm still on 12.0.11 and judging from the reports around the net everyone else have received the 12.5 at least.
So now what?
IS there any official way to get the update myself and have the updater see and install it?
I don't want to get random Google results because I have sensitive information coming through the phone.
Thanks in advance.
Hi, I have the same problem, I am stuck at 12.0.11 and does not detect any updates.
mantonirico said:
Hi, I have the same problem, I am stuck at 12.0.11 and does not detect any updates.
Click to expand...
Click to collapse
There are ROMs floating around that we could try to flash but I would love the get some confirmation first for a trusted source.
Poco support does not exist and they never answered my email about the problem and if they can provide the official ROM to sideload it myself... the local xiaomi don't provide support for global versions either.
Terrible support overal.

LG V20 rom can't be brushed

Hello everyone!
I have a LG V20(F800L) and Android 9.0 (the latest official version). I have used it for a long time before, and there is nothing wrong with the hardware of the mobile phone, but I am a little tired of the system. I'm going to change a custom rom. After demotion, unlocking, root and rec, it will be displayed as us996 and Android 6.0 on the computer.
The problem now is: the rom can't be brushed, and there is no system installed in the mobile phone. If it is turned on, it will always stop at the LG boot interface and can only be turned off by pressing the battery.
You can manually enter the rec and perform various cleaning and installation operations, but I tried to write all the ROMs (basically us996 and vs995) that I could find on the XDA forum, and all failed.
I don't know what the problem is. (Maybe writing official firmware can succeed? But I heard that this would lead to re-locking. And it's meaningless for me to brush the official firmware, because I was the latest official version, Android 9.0 and kernel 3.18, and I don't want to go back to the original starting point. )
My ultimate goal is: the kernel can be upgraded to 4.4, and the newer the Android version, the better (the latest version that can be found at present: Lineage 19.1). Now it seems that the purpose has not been achieved.
Who can point out what the problem is? How should we solve it? Thank you very much!

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