Hi,
I have been using my Oneplus 8 Pro Black 8GB RAM version and noticed that when recording videos it stutters for 2-4 seconds on all settings both when recording and in the finished processed result.
Its overall sluggish and reacts very slow when moving the phone around both with video and photos.
This is a pretty big issue for me, actually a deal breaker. I had a few complaints about some other, mainly software problems and I got over it because it's the best phone I thought. But with this lag it's a no go.
It's not always there, but it's there.
Is it fixable? Because am I am loving the phone and would like to keep it but with this problem I would definitely have to return it.
Anybody having this issue? Any suggestion?
PS: I wanted to post a video but I am not allowed.
Thanks in advance for any help.
Could you post a sample of this issue? Are you on the latest update? Are you using the stock app? Have you tried doing a cache wipe?
I am on the latest update, using stock app. I didnt try Cash wipe.
Here is one video. The stutter is at the beginning in this video.
https://www.youtube.com/watch?v=9fK72ha1TXU
Yes, I can see the stutter. I suggest go ahead with the cache wipe in the stock recovery to see if that helps, try clearing the cache of the camera app too.
If that doesn't solve the issue, I advise you to contact customer support and explain this to them.
Also you might want to create a thread on the official forums, they're following that better.
This is definitely a software issue most likely fixable via an update. If this only happens at the start then I'd just start recording a couple of seconds earlier to be able to cut the part out of the finished video.
One more thing. Does this happen on every setting? 4k60, 4k30, 1080p60, 1080p30? What about the rest of the video modes?
bora197 said:
Hi,
I have been using my Oneplus 8 Pro Black 8GB RAM version and noticed that when recording videos it stutters for 2-4 seconds on all settings both when recording and in the finished processed result.
Its overall sluggish and reacts very slow when moving the phone around both with video and photos.
This is a pretty big issue for me, actually a deal breaker. I had a few complaints about some other, mainly software problems and I got over it because it's the best phone I thought. But with this lag it's a no go.
It's not always there, but it's there.
Is it fixable? Because am I am loving the phone and would like to keep it but with this problem I would definitely have to return it.
Anybody having this issue? Any suggestion?
PS: I wanted to post a video but I am not allowed.
Thanks in advance for any help.
Click to expand...
Click to collapse
I've seen this whilst recording but playback is smooth.
daviddosa said:
Yes, I can see the stutter. I suggest go ahead with the cache wipe in the stock recovery to see if that helps, try clearing the cache of the camera app too.
If that doesn't solve the issue, I advise you to contact customer support and explain this to them.
Also you might want to create a thread on the official forums, they're following that better.
This is definitely a software issue most likely fixable via an update. If this only happens at the start then I'd just start recording a couple of seconds earlier to be able to cut the part out of the finished video.
One more thing. Does this happen on every setting? 4k60, 4k30, 1080p60, 1080p30? What about the rest of the video modes?
Click to expand...
Click to collapse
Where can I do the cache wipe in the stock recovery. I did the cache wipe in the camera app, didnt help.
I posted it on the offical forum, only few people had this problem. Which makes me wonder, when its a common problem, then its beeing reported by more people not few.
It seems that it only appears on 4K 30 AND 60 FPS, not on 1080p but I have to test that in the morning.
When I cant solve this problme, I will return the phone. I had the dilemma, which phone to keep (S10 +, S20 + or this one), i decided OnePlus but with this no chance.
Ok, I cleared camera apps cache and phones cache. After it didnt help at all, I did factory reset, it didnt help too. So I am out of options.
bora197 said:
Ok, I cleared camera apps cache and phones cache. After it didnt help at all, I did factory reset, it didnt help too. So I am out of options.
Click to expand...
Click to collapse
Is playback choppy? Or just recording.
FHD screen or QHD?
What OS? 5.4, 5.5, 5.6?
What video Size? 4K 1080, 60fps or 30
But more info mate
Both are choppy, recording and playback. It occurs in 4K 30, 60 FPS in QHD+, 120Hz, with the newest OS 10.5.6 from yesterday.
Hmmm, just tested the video and I don't seem to have this although I do get phone slow down and input lag. Perhaps they're related? Maybe I need to wait for the input lag and slow down for the video to go funny.
Sent from my IN2023 using Tapatalk
Yeah I got these stutters too sometimes idk what the cause is
It seems that either not many people have this problem or its not recognized from many of them.
I saw only few complaints on the net.
bora197 said:
It seems that either not many people have this problem or its not recognized from many of them.
I saw only few complaints on the net.
Click to expand...
Click to collapse
Ditto - Same here - no problem. Just setting up my phone, and have not messed with camera settings at all.
I am hoping for some solutions soon, I contacted the support too. Otherwise I have to return the phone. Which is pity, because I love it.
bora197 said:
I am hoping for some solutions soon, I contacted the support too. Otherwise I have to return the phone. Which is pity, because I love it.
Click to expand...
Click to collapse
I think I notice it with HDR on, HDR off seems to improve it?
Sent from my IN2023 using Tapatalk
@Batfink33
When you have this problem, you would have already noticed it. It is very distinctive. HDR doesn't make any difference by me. However the lag seems to be more present with 4K 60FPS then with 30 FPS.
I been having this issue since day one. Sometimes framses drop to 10 and is very annoying. I contacted one plus and they suggested a replacement. They didn't have too many cases of the frame drop at the time but it seems they are all out of stock so a replacement will take awhile. Shame cause I think the phone is awesome.
---------- Post added at 01:44 PM ---------- Previous post was at 01:37 PM ----------
My solution has been to use the latest gcam version. It supports 4k 60p now. It maxes out at 100mbps so you lose a little data rate. But I've been hearing about this black crush issue so may need to send it back
Are the people with stutter using the 12 or 8gb version?
Sent from my IN2023 using Tapatalk
I have 8GB version, but I saw in forums people having this problem with the 12GB version too.
On the site from OnePlus they are out of stock, but on Amazon you can order any version of the phone. I don't get it.
I will try gcam
Me too on 8gb, 10.5.6. Oneplus support advised to wait for a future software update. Tried hard reset, cache wipe, app cache clear, to no success......
Related
just installed the ota to froyo and gave me problems within the first ten seconds of using it. force closed the gallery. specifically the video section because it wouldnt play the video that were recorded with the phones camcorder.
then it seems as if im scrolling between home screens with single digit fps. waay too choppy and unstable for a final release, at least on my end.
anything i can do without doing a hard reset?
I haven't had any of these problems...other than an incredibly slow download/installation, I've seen nothing but speed from FroYo
Hope you can fix whatever bug you're having :\
i dont get it man.. my previews in the gallery take forever to load and when i click on a video for example, it lags like crazy. video that was taken with the phone skips very bad this update just made my phone as slow as my mytouch3g
Stock or rooted?
Sent from my PC36100 using XDA App
must be a class 2 card or user error
its all stock. no way is this user error... havent rooted. uninstalled most of the apps and nada.. next thing to do is just a hard reset which will suck
sometimes the videos play and sometimes they dont. after the ota, when they do play its all choppy. never had that with 2.1. even the home screen was nice and smooth and when i got froyo theres major lag. sometimes it takes a good 1-2 seconds for the screen to scroll to the next. if it doesnt lag that much then its just all around choppy. i guess i got "lucky"
Do a factory data reset. Probably a bad setting or app from before the update that didn't transfer well. That will definitely fix it for you. You will start flying with this update.
i hope youre right man... will report back. thanks
manooti said:
i hope youre right man... will report back. thanks
Click to expand...
Click to collapse
the video lag is a bug in the update..i have it too
I'm not running HTC's final build... so I don't know.
Have you tried 2-3 soft resets?
Waiting it out?
I'd do anything but a full reset cause I hate losing data.
Anyway, try running some benchmarks to see if it is the UI that is lacking or the overall performance of the phone decreased.
Try linpack... it should be 35-40'ish MFLOPS.
There are other benchmarks... I guess try Neocore which should be around 25 without 30fps cap...
i deleted questionable apps and updated the ones i thought were trustworthy but still lagged like crazy. had no choice but to reset phone.. man i have to say this thing is crazy fast now. i can see the snappiness that people spoke of!
the video lag is really bad though because i do use the phones camcorder. i hope they release a patch or update for the video playback or whatever is causing the video lag
Hello! I've bought 3 days ago the note 3 and the first thing I noticed is that everywhere in the OS i experience (I think this is called..) stuttering! Everywhere except video playing through build in video player I see stuttering. In browser, games, apps, scrolling and worse of all Youtube! The video is like skipping frames. The sound is good but the video is not at all smooth! I enabled developer tools and enabled the setting to show me gpu usage in bars. When I experience statturing the usage of the gpu instantaneously is full and then back to normal.I've tried reseting phone removing my sd card and when the phone was only with the factory installed apps I updated youtube app and played a video and again the same even in non HD videos.... >:-X I've read somewhere to enable gpu accelaration in 2d apps neither this worked.. I've also noticed that in antutu benchmark. When the benchmark was in 3d test although the fps was around 40-60fps the image was not smooth at all! IT IS DRIVING ME NUTS! Does anyone else have the same problem with me? It is something that the average user want bother him too much and he can live with it but for me is the worst thing! I paid 750euros for the device and I want it to run smoothly at least the most of the times..! Before this device I had the note 2 and I didn't have ANY of these problems! I mean not even 1 of them! If this is not something I did wrong and it is samsung problem then it is anacceptable! What can I do?
you got a problem i would take it back cause mine is fine.
My Note3 is silky smooth fast even with high bit rate high definition video. You must have a fault and I would get it exchanged ASAP.
Sent from my SM-N9005 using Tapatalk 4
Definitely something wrong there. My Mega 6.3 didn't suffer from stuttering but Note 3 still feels super fast after that.
Eh eh
i love this HUGE Problematic posts that someone with zero posts apperas in android forums suddenly after sammy releases... really fun & great posts i love them
Thank you
Thank you all very much for all the responses! I called samsung and they told me that they don't know something about this and they will search for the issue and call me back after 3 business days.....
htc6500uk said:
My Note3 is silky smooth fast even with high bit rate high definition video. You must have a fault and I would get it exchanged ASAP.
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
When I'm playing video from the built in player or MX Player is runs smooth all the time. Youtube app has the real problem! When you are playing from youtube runs smooth on you phone?
Viptr said:
When I'm playing video from the built in player or MX Player is runs smooth all the time. Youtube app has the real problem! When you are playing from youtube runs smooth on you phone?
Click to expand...
Click to collapse
I watch YouTube videos all the time, no issues whatsoever. Try clearing cache/reinstalling youtube etc..
To OP: Either you have some really rogue app running in the background, or your phone is defective. I have none of these issues on my Note3 and I've had it since 25th of September.
Same issues here just did a system reset and will bring it back tomorrow if still the same. Very disappointed ofcourse!
MohJee said:
I watch YouTube videos all the time, no issues whatsoever. Try clearing cache/reinstalling youtube etc..
To OP: Either you have some really rogue app running in the background, or your phone is defective. I have none of these issues on my Note3 and I've had it since 25th of September.
Click to expand...
Click to collapse
I guess that my phone is defective. As I said in previous post I've reset the phone. I've cleaned the cache and reinstall it bebore reseting it. But the problem is not only on youtube. It is in almost all apps excluding build in video player. Now if I have to give it back and get a new one should I go to Samsung service or the store I've bought it? And one question more. If the phone is from a telephone company is there a chance the OS could be damaged from them. Are they touching the software before get it to the market? Because I've noticed that after every reset the first time I open Safari the start page is Vodafone. I've bought it without contract. Is there any possibility that all these happens for this reason?
Thank you all!
They finally changed my phone! At first they told me that this is a minor issue and they don't know if they could change the device for this...... :laugh: Hahahaha in their dreams...........! I went to they store manager and I make him take my device and compare it with the store's demo device.. Finally he gave me a new one.. :victory: And it's working perfectly!!!! I really love it! I was very dissapointed at first with the other device because I was thinking that maybe that's how the phone is or I should be waiting for an update to fix their issue... :silly: Thank you all for your responses! You were very helpful! I'm very happy to belong in your forum community and from now on I will be very happy to help where ever I know my help!
Hi,
Since upgrading to 4.4 I'm experiencing stutter/jitter on YouTube videos.
I've tried factory wiping the device and it's the same, I've flashed the SinLessROM and it's the same. Only 4.3 didn't have the issue.
Is anyone else experienced this and is there a solution??
Thanks!
EDIT:
I would like to gather some data of units having/not having this issue respectively to see if I can isolate the cause:
If possible, please can you supply the following information:
1) How you upgraded to 4.4 (OTA, sideload, custom build of official 4.4. ROM, etc)
2) Are you using stock/custom kernel (if custom, which one?)
3) If you factory reset/wiped at any stage
4) Version of YouTube app
5) Link to an HD YouTube video that you can play without any stutter (it may be I/we are just choosing 'bad' videos)
I was using this video for testing and get the stutter on the device, so fi you can play this video as well and report back that would be great: http://www.youtube.com/watch?v=6v2L2UGZJAM
Thanks guys!
Just checked and mine seems to not be as smooth as it was before as well.
Somewhat related, I have the LG Nexus 7 phone with everything stock on it and the YouTube app despite buffering the video properly, still plays back the video a bit stuttery. I'm running the KitKat OS on it as well. The same videos play fine using the browser but the quality isn't as good (pixelization), despite it being HQ. They also play fine using Freedi YT player at the same quality as the app.
I thought I was the only one until I saw this thread! Pretty sloppy work from Google.
It's running great for me. I have ART enabled, give that a try and see it the problem persists.
Mmm I tried that too but it's still the same. Looking around a bit more people seem to have had issues with some versions of the YouTube app doing this in the past. What version do you have may I ask??
Are other video players effected as well?
Same problem here
Just finished updating to 4.4 Kit Kat. Fired up YouTube and noticed jittery/frames issue before seeing this thread. It's not a huge problem but it's definitely not as smooth prior to update. Warning for heavy youtube users maybe wait out on updating? It's only a little annoying short second jitters here and there.
My youtube is up to date with latest version installed. Lets hope youtube releases an update for Kit Kat OS.
My overall first impressions with Kit Kat so far is that it does feel snappier with the app drawer scrolling, multi-task switcher and touchscreen responsiveness. I'm a heavy Clash Of Clans player so I instantly knew and feel the difference right away.
I have an Ipad Air, Ipad mini (1st gen) and this nexus 7. I'm very happy with the touchscreen pinch to zoom improvement in this update. The screen definitely feels close to par with the ipad screens now. Not a fan boy or anything because I enjoy both iOS and Android!
TheGoD said:
Are other video players effected as well?
Click to expand...
Click to collapse
MX Player and BS Player work fine on my end.
No problems here, everything is fluid as usual ?
I'm having the same issue. Using scrosler stock odex build. ART and Dalvik same result.
Sent from my Nexus 7 using Tapatalk
Gorgtech said:
No problems here, everything is fluid as usual ?
Click to expand...
Click to collapse
Same just went and watched 5 different videos to make sure
Sent from my Nexus 7 using xda app-developers app
If you're lucky enough not to be having any issues, can you post the following information so I can see if I can find the root cause of the 'problem'?
1) How you upgraded to 4.4 (OTA, sideload, custom build of official 4.4. ROM, etc)
2) If you factory reset/wiped at any stage
3) Version of YouTube app
4) Link to an HD YouTube video that you can play without any stutter (it may be I/we are just choosing 'bad' videos)
Thanks very much to anyone that can help with this!
Hello,
same problem here, waiting for a fix, don't want to reset my device.
Mine is fine.
I have no stuttering whatsoever.
Received 4.4 from here.
http://forum.xda-developers.com/showthread.php?t=2525024
[ROM][11/13/13][Flo] - {Google Official OTA} - Stock Rooted 4.4 - KRT16O - KitKat!
I did a complete factory wipe prior to install.
Version YouTube is 5.2.27.
YouTube video :
https://www.youtube.com/watch?v=A3PDXmYoF5U&feature=youtube_gdata_player
Sent from my Nexus 7 using Tapatalk 4
Have you tested your WiFi speed?
meangreenie said:
Have you tested your WiFi speed?
Click to expand...
Click to collapse
Yes that's fine, I live in Holland so even the mediocre connection I have is 60mbps Down / 6mbps Up - it's not a buffering type of stutter but more of an issue with the decoding and rendering of the video. Like a driver is not optimised correctly or there is a memory bottleneck.
sigsour said:
I have no stuttering whatsoever.
Click to expand...
Click to collapse
Thanks for the info, will check it out when I'm home. I was going to wipe and flash that ROM anyway, so I'll check that specific video and see what the results are like. I appreciate the response, now I have something to work with as a base! :good:
DaveWoolly said:
Hi,
Since upgrading to 4.4 I'm experiencing stutter/jitter on YouTube videos.
I've tried factory wiping the device and it's the same, I've flashed the SinLessROM and it's the same. Only 4.3 didn't have the issue.
Is anyone else experienced this and is there a solution??
Thanks!
Click to expand...
Click to collapse
Sorry for the question, but english it´s not my mother tongue(from Spain). When you say sttuter, you mean in image & sound, image only or sound only?
I have a N7 2013 with 4.4 and want to test this.
Thank you very much. Regards.
BiggerSpain
My fault, I should have said! It is actually just the video that stutters for me. The audio plays perfectly. It just jitters slightly with the video, like it 'sticks' briefly especially during panning shots.
Someone on reddit, unknown settings other than the specified 240:
https://www.youtube.com/watch?v=ru-LI5dnEBc&feature=youtu.be
Mine, 240FPS, HD 1080p:
https://www.youtube.com/watch?v=iXuwpDd25b8
His is super smooth, mine is all choppy and i dont think its the speed of the object either because I tried several things.
Yeah that's missing frames , not sure what's going on but it shouldn't be like that , tried a simple restart?
Sent from my Nexus 6P using Tapatalk
italia0101 said:
Yeah that's missing frames , not sure what's going on but it shouldn't be like that , tried a simple restart?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Restart fixed it!!
I'm actually experiencing this as well. Immediately after reboot it works alright, but then after using the phone normally for a few hours the frames drop again and the camera app in general gets very laggy. I'm about to do a factory reset to see if that helps flush out whatever is causing all the weird camera hiccups.
I have this issue but reboot didn't work
Infamous512 said:
I have this issue but reboot didn't work
Click to expand...
Click to collapse
Are you taking your video in low light? 240 FPS needs excellent lighting.
Ok, now that I tested it in better lighting its better. So is that just how it is or can a software update help?
Same problem here. After reboot it's OK, even in bad lightning. Tried clearing cache/data from the camera and Google photos but that did not work. Only solution is reboot, hope Google will fix it.
Same issue
Look at this,
before rebooting the 6P:
https://youtu.be/n6fKlnsdzKE
After the reboot :
https://youtu.be/XcegrKEiF4w
Hi, ever since I installed remix 2.0 on my remix ultra I have been suffering with a staggering video playback. Every few second the image freezes for a fraction, sound stops, and then continues again.
Something similar happens when playing games, plinder pirates, starwars commmander, and others I play, the screen freezes, becomes unresponsive, and then continues.
Is anybody else experiencing this? Is there a known problem causing this?
Which update do u have?
Your Jide Ambassador is here!!!
AmoraRei said:
Which update do u have?
Your Jide Ambassador is here!!!
Click to expand...
Click to collapse
I had it ever since I installed it, the 303, the one before that, and before that and just tested the 305, it still does it but less frequently.
Had that issue myself. Wiped the device back to 1.5 (there's a link somewhere on this forum) and updated with each iteration. Device seemed a lot more glitch/judder free when I checked it on 305. Haven't had time to see if its still judderfree all week though.
Bloody annoying when it happens though, isn't it? Gotta wonder about the QA testing process.
lusephur said:
Had that issue myself. Wiped the device back to 1.5 (there's a link somewhere on this forum) and updated with each iteration. Device seemed a lot more glitch/judder free when I checked it on 305. Haven't had time to see if its still judderfree all week though.
Bloody annoying when it happens though, isn't it? Gotta wonder about the QA testing process.
Click to expand...
Click to collapse
Yes, I have been updating ever since april, hopong it would go away, but after each update, Im considering to go back to 1.5. Even when simply working in google keep it judders.
u needto fill out the form in my sig explaining ur issue. pics and video will help the teäm pin-point ur issues.
i have a related but not identical problem. often i have to force-shutdown the tablet. once a day on a good day. it's usually when using the youtube app, so maybe it's their fault. but it also happens when loading images in sync pro (a reddit client.)
usually it stops responding and parts of the screen black out or flicker. sometimes it goes to the lock screen by itself, but when i unlock it again it's still not responding to touches. less often it just reboots itself. most of the time i have to hold down the power button to shut down, then restart.
i've installed a log cat app, but of course once the machine stops responding to touches it's too late. can't get a screen capture either, for obvious reasons. maybe i should try taking a video with my phone camera.... that's an idea.
in the logs i get a lot of open GL memory errors, actually a lot of errors of all kinds, but i think it's a memory problem related to open GL. but i don't know enough about graphics to really say.
i think i will avoid NVDIA in the future. i really love the jide build quality -- the ultra tablet is the nicest looking and feeling tablet i've ever had, and i've had a few. and i love the aesthetic polish of remix OS, but i never had so many lockups like this on stock android or custom ROMs, or on rockchip and other processors -- and if i did there were usually already discussions on XDA and people working on it. i feel a little hopeless about this situation because i know jide has limited resources and this is not where their focus is.
no nvidia in ultra tab pro, so yeah!!!!! :highfive:
AmoraRei said:
no nvidia in ultra tab pro, so yeah!!!!! :highfive:
Click to expand...
Click to collapse
that's nice to hear, but having just spent over $300 USD on this one, it'll be a long time before i can replace it! i would have waited for the new model if i'd known it was coming. ((