Database Users

Mid Call Proximity Sensor Problem

Does anyone know if there is a way to adjust the proximity sensor.
It's proving a problem for my wife who uses the phone. When she's on a call the phone is intermittently sensing if she's holding it to her ear.
Hence being a capactive screen, when her cheek brushes the screen during a call the other end either hears DTMF or gets cut off by it touching the end call.
I called her yesterday and kept getting random DTMF digits sent to me, then I got sut off.
I was watching her use the phone and the screen was de-activiting (correctly going blank) for part of the call then coming back on, this would happen several times during one call.
Is this a hardware issue or software bug. Has anyone else suffered this problem?

Also happened to me a few times touching end call wih my cheek, really annoying.

Anyone else having the same problem with the proximity sensor intermittently not working during a call?

I had that problem on the old 1.43 ROM but it was fixed when I upgrade to 1.48.

I have this problem and I constantly have to call back and say sorry to my customers and blame it on the phone...
I have reported several errors to HTC and all i get back is "Take it to the retailer and get it changed, it must be a hw error", annoying as hell
1.48 not yet official in sweden.

TouchLockPro
You can try TouchLockPro, it has an InCallTweak, using the GSensor. Searching for accessing programmatically the Proximity Sensor though, for more options (e.g unlock by Proximity Sensor). It works on HTC Leo, people confirmed.

Thanks ZuinigeRijder.
I've tried the software and I think it might work.
I loaded the software and it worked without any further config I presume that is currect.
Phil

philtrick123 said:
Thanks ZuinigeRijder.
I've tried the software and I think it might work.
I loaded the software and it worked without any further config I presume that is currect.
Phil
Click to expand...
Click to collapse
Indeed, TouchLockPro detects itself the available sensors and uses the available ones. Of course you can configure detailed things (via pressing the BattClock), but the defaults are already the sensible ones

Thanks again ZuinigeRijder.
Just been doing some more testing and occasionally the screen flashes on for a brief moment during a call. Could it be the proximity sensor trying to turn on the screen? Or is it the G sensor not being very accurate?
In the application is there a way for me to adjust the G-Sensor angles that activate the screen off? i.e. 45+ Degrees activate ??
Or are there any other adjustments I could make during testing??

I found one more problem... I checked it several times....
If u make a call using portrait orientation of phone app (Rotated using BSB Tweak). Proximity sensor doesnt work at all.... i made a while lyin on the bed and no matter wat i tried it wasnt turning off the screen....
Then i kept it in portrait position for a few seconds den proximity started working again...
Is there anyone who can confirm me with this problem.... or is this issue only with my HD2

Annoying Auto LCD Turn Off While Making Call

Hi all, I absolutely love the HD2. However, I find one really annoying problem about the "auto LCD shut off between dialing and after a call is connected, and this has been really driving me crazy! I'm not sure why no one has mentioned about this, is it because it is my problem of mis-using it or no one has bothered to voice it up?? I apologized if this has been posted but I couldn't find one solution so far.
It is about the auto LCD shut off sensor feature while making a call. My English is not that good, my mother tongue is Chinese, I will try my best to describe the problem written in English. I've tried so many cooked roms, all have the same old frustrating issue. After when I've dialed a number, as most ppl do, I will put the phone near my ear while waiting for the call to get connected. However, in the process while making the call while the phone is near my ear, the LCD will shut off by itself, and when a call is connected, the annoying issue will occur! When a call is connected, the LCD will turn back on by itself even though the phone is still in tack with the ear, as a result, part of our face will make contact on the screen and very often pressing one of the on-screen buttons! Also, it is not only this problem will happen after a call is connected, during a process of calling or during a conversation, if there is a notification prompted out, for example, a sms have been received, or a email has been received or low battery notification, the LCD will always turn back on and make the face accidentally press on one of the on-screen button, this is really annoying, is there a solution to let the sensor shut off the LCD for good until the phone has really get away from the ear and the face???

It's not a problem
It's an advantage
HTC did that to prevent you from touching anything with your ear and you cheek and maybe without this you could end the call accidentally or lunching apps so and so .....

Some people have found that this happens when their screen protector is too close or covering the sensor. Cutting away a small ammount of the screen protector to make sure it doesn't interfere with the sensor seems to be the answer.

Not sure you have read his question correctly - it turns off when he puts it to his head, which he wants, but then it turns back on again when the call connects.
I have the same problem, (incidentally had the same problem with a Diamond and Omnia II with Tachi phone canvas). Only solution was to breifly move it away from your head and back again, which I just got used to.
No idea how to solve it though. Sorry.

[APP] Proximity Sensor for Screen Off v0.2
Maybe you should look for this little app, it could work for you.
I can't post links, so make a search inside xda, there's a topic with that title.....

peacebank said:
Not sure you have read his question correctly - it turns off when he puts it to his head, which he wants, but then it turns back on again when the call connects.
I have the same problem, (incidentally had the same problem with a Diamond and Omnia II with Tachi phone canvas). Only solution was to breifly move it away from your head and back again, which I just got used to.
No idea how to solve it though. Sorry.
Click to expand...
Click to collapse
yes, the first 2 replies didn't get what my question is, sorry for the misunderstanding if I've made any.

giegi_dc said:
[APP] Proximity Sensor for Screen Off v0.2
Maybe you should look for this little app, it could work for you.
I can't post links, so make a search inside xda, there's a topic with that title.....
Click to expand...
Click to collapse
thank you so much! I will look for it, and hope it is a solution.

Telephone Blocks on Call

Hi,
I have a problem with my HTC Legend:
When calling someone often the proximity sensor activates before I put the phone on my ear and the screen goes off but when I try to turn it on again there is no key active and the phone seems to be not responsive for a while.. Sometimes I need to take the battery out to restore it.
Please note sometimes it works correctly, sometimes not. Also I am not using any protectors.
This is a big issue because the phone becomes unusable very easy on an outgoing call. Does anyone know if this is a problem with the Software version or it's a hardware issue. And are there any apps that can solve this?
Thank you

Screen going off during call or when call is over on G2 VS980

Hello, I have a problem with my LG G2 VS980 by verizon.
There are two problems depending on preloaded rom
1 The display shuts down immediately when call to someone. (after the conversation has will not turn on)
or
2 When someone call to me, after a conversation I can not unlock the screen (either the knock on, or by power button - appears on the screen and immediately turns off).
I've tested all the roms that are available. The one who runs without problem with the display there is a rom by HeatshiverSX - 4.3.1. The problem is that this rom has problem with the rotation of the screen.
Are you able to tell what's going on? Could someone help / advise? Thanks!

Anyone ?

LG G2 proximity sensor causes screen and touch problems during conversations
vivatbg said:
There are two problems depending on preloaded rom
1 The display shuts down immediately when call to someone. (after the conversation has will not turn on)
or
2 When someone call to me, after a conversation I can not unlock the screen (either the knock on, or by power button - appears on the screen and immediately turns off).
Click to expand...
Click to collapse
Did you manage to solve it by now?
If not, it seems that @Bam9 manged to solve it by a firmware update as he reported here.
It seems that there are two similar issues in LG G2 which are both caused by the proximity sensor which causes screen and touch problems during conversations:
The screen stays on and the touch buttons in the dialer (speaker, add call, mute, etc...) aren't responsive.
(This issue was already reported by @athorax here)
The screen turn off and goes blank while in conversation.
(This issue was already reported by @madafis here)
In both of these situations the only quick way to end a call is to pull down the status and notifications bar and hang up from there.
Thanks to @Bam9 and @EtherBoo , who suggested to clear the proximity sensor from the outside and squeeze the top left corner of the phone, I tried to clean it and put some stress on it - and it worked!
I have a glass screen protector (which don't block the proximity sensor), and I am rooted and using CyanogenMod 11 ROM.
I used ioroot to root and AutoRec, which comes with TWRP 2.7.0.0, to install CyanogenMod ROM.
However, going back to stock ROM (in my case, LG G2 D802, it's D80220C) won't help since the issue still exists.
What I'm sure is that it was pretty much okay in the beginning, and the situation became worse and worse - occurring randomly, until it arrived to a situation in which I can't use the phone properly during conversation.
Now that I discovered that I can put some stress on the proximity sensor it seems that I have a hardware rather than a software issue.

Unintended taps during call: how to prevent them?

Hi!
I"m not the only having the problem: during a call unintended taps takes place while screen waking up is not registered during the call. So, you see, I'm not sure a proximity sensor is the reason of the problem as far as screen is kept turned off.
I have tried to reproduce the issue by fingers, but wasn't lucky.
Have you any ideas how to eliminate the problem?
I mean not-rooted official up-to-date stock firmware use case.
And, by the way, I haven't found proximity sensor calibration in service menu for A1. Is it placed somewhere into another place?

That happens to me all the time too.

Yup, me too. While in call I sometimes unknowingly turn on the flashlight and probably look like an idiot. ?

With the rn3p I would constantly end up muted. With mi a1 the problem is much less although I've noticed that numbers are still pressed. I've learned over time to switch to keypad so when something gets touched it's not the mute and at worst the other person receives some key tones.

I also have this problem a lot. I mute myself 9/10. To bypass to problem, I just lock the screen before placing it against my ear.

Yes, a simple soutions is just when you call someone, imidiately press power button to lock the screen (no password or fingerprint requred to unlock)

dejano said:
Yes, a simple soutions is just when you call someone, imidiately press power button to lock the screen (no password or fingerprint requred to unlock)
Click to expand...
Click to collapse
That's what I've been doing. That and pushing the top part of the mobile on my face just to make sure. lol
Oh and use the Feedback app and send it to xiaomi and hope they fix it on the next update.

i had this problem too, has it been fixed in the latest of updates? its a really annoying bug.

You must be doing something wrong. This issue "must" have been in all smartphone operating systems in the world, if what you are saying is the truth.
There's no way to drop the call, or press anything while you are calling someone. The proximity sensor doesn't allow turning on the screen when it's close to an object. The gyroscope also turns off the screen when you rotate the phone vertically during a call.
But all I can say is that it's not a bug, this is how is your phone knows when you are in a call, and you put your phone to your ear, or when you use your "speaker", and so the phone knows it's supposed to used it's speaker to transfer voice through the call.
Beside my poor English, try to move your phone a bit vertically before putting it close to your ear.

same problem here, also disabling ambient display... i also tested proximity sensor with some apps and it seems ok

I have that problem too from the beginning. None of the updates came up with a solution

Same here: I mute, turn on the flashlight or even open apps sometimes with my face. And thanks for the input @SmallTarzan but i know how to operate a smartphone and did not have any similar problems for the last five years. Apart from that annoying bug it's a great phone.

Wow, i dont know of this bug since i'm using custom rom from very beginning.
Try to make a call then use your hand to cover top part of the phone, screen doesn't lock??

I am having this issue too and it is really annoying

And still nobody came up with a solution???
It's easy to understand why it happens.
Proximity activates while you're in a call, but apparently the touchscreen digitizer remains working (even though the screen is off). Touching the digitizer with your ears or cheeks activates different actions while you think your screen is locked.
I can't believe how this issue is not fixed yet! That's a shame!
Same applies for the network fluctuation issues. You need to either choose 3G or 4G to avoid loosing your data connection.
Xiaomi that's more than LAME! You need to be ashamed of yourselves.

It happens to me quite often, although not always.
It's more frequent during long calls. If the call lasts for less than a minute or so, it doesn't happen.
Proximity sensor works, and screen turns off as soon as I put it at my ear.
Keyboard is off and not responding for a while. Then, all of a sudden the phone comes alive.
In my case it's not the torch. What I activate unknowingly is the handsfree loudspeaker, which can be even more embarrassing, sometimes.
Maybe it's because I am left-handed.
In an attempt to have the proximity sensor fully covered by my face, I tried to make calls by holding the phone with my right hand, but to no avail, after some time the screen wakes up regardless of everything.

Happens to me too. Although I did notice some differences regarding the position of the phone on my ear or which side of my head I put the phone on, I started pressing the power button long ago to turn the screen off. It may not be ideal, but it takes care of it.

AlaiSalaam said:
Happens to me too. Although I did notice some differences regarding the position of the phone on my ear or which side of my head I put the phone on, I started pressing the power button long ago to turn the screen off. It may not be ideal, but it takes care of it.
Click to expand...
Click to collapse
Try this app, some users say it helps.
https://play.google.com/store/apps/details?id=ss.proximityservice

Any fixes yet?

simontol said:
Any fixes yet?
Click to expand...
Click to collapse
None, same sh**