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Does anyone know if there is a way to adjust the proximity sensor.
It's proving a problem for my wife who uses the phone. When she's on a call the phone is intermittently sensing if she's holding it to her ear.
Hence being a capactive screen, when her cheek brushes the screen during a call the other end either hears DTMF or gets cut off by it touching the end call.
I called her yesterday and kept getting random DTMF digits sent to me, then I got sut off.
I was watching her use the phone and the screen was de-activiting (correctly going blank) for part of the call then coming back on, this would happen several times during one call.
Is this a hardware issue or software bug. Has anyone else suffered this problem?
Also happened to me a few times touching end call wih my cheek, really annoying.
Anyone else having the same problem with the proximity sensor intermittently not working during a call?
I had that problem on the old 1.43 ROM but it was fixed when I upgrade to 1.48.
I have this problem and I constantly have to call back and say sorry to my customers and blame it on the phone...
I have reported several errors to HTC and all i get back is "Take it to the retailer and get it changed, it must be a hw error", annoying as hell
1.48 not yet official in sweden.
TouchLockPro
You can try TouchLockPro, it has an InCallTweak, using the GSensor. Searching for accessing programmatically the Proximity Sensor though, for more options (e.g unlock by Proximity Sensor). It works on HTC Leo, people confirmed.
Thanks ZuinigeRijder.
I've tried the software and I think it might work.
I loaded the software and it worked without any further config I presume that is currect.
Phil
philtrick123 said:
Thanks ZuinigeRijder.
I've tried the software and I think it might work.
I loaded the software and it worked without any further config I presume that is currect.
Phil
Click to expand...
Click to collapse
Indeed, TouchLockPro detects itself the available sensors and uses the available ones. Of course you can configure detailed things (via pressing the BattClock), but the defaults are already the sensible ones
Thanks again ZuinigeRijder.
Just been doing some more testing and occasionally the screen flashes on for a brief moment during a call. Could it be the proximity sensor trying to turn on the screen? Or is it the G sensor not being very accurate?
In the application is there a way for me to adjust the G-Sensor angles that activate the screen off? i.e. 45+ Degrees activate ??
Or are there any other adjustments I could make during testing??
I found one more problem... I checked it several times....
If u make a call using portrait orientation of phone app (Rotated using BSB Tweak). Proximity sensor doesnt work at all.... i made a while lyin on the bed and no matter wat i tried it wasnt turning off the screen....
Then i kept it in portrait position for a few seconds den proximity started working again...
Is there anyone who can confirm me with this problem.... or is this issue only with my HD2
Hi,
Had the Leo since launch and it's driving me crazy with it's bugs.
Does anyone know if the following bugs have been fixed in 1.61?
1- Proximity Sensor intermittently not working correctly- I was on a call today and I cut the caller off 3 times.
2- SMS getting stuck in the Outbox.
I've already upgraded once to 1.48 I don't want to upgrade again until I know it's fixed.
I should learn in the future not to buy Version 1 of a product. The leo (HTC HD2) feels more like beta (field trial) 0.8 software.
philtrick123 said:
Hi,
Had the Leo since launch and it's driving me crazy with it's bugs.
Does anyone know if the following bugs have been fixed in 1.61?
1- Proximity Sensor intermittently not working correctly- I was on a call today and I cut the caller off 3 times.
2- SMS getting stuck in the Outbox.
I've already upgraded once to 1.48 I don't want to upgrade again until I know it's fixed.
I should learn in the future not to buy Version 1 of a product. The leo (HTC HD2) feels more like beta (field trial) 0.8 software.
Click to expand...
Click to collapse
Well, agree to some extent on the "field trial" feeling...
However, I never had the proximity sensor problem, and since I installed 1.61, the SMS issue did not come back (had it rarely before, though).
Personally, the much better radio which comes with this update is worth the flashing alone... but that´s my personal opinion...
Have you got a screen protector on the leo?
when I use mine, the proximity doesnt work fine and I neet to cut the plastic of the protector of that zone
The proximity sensor also doesn't work with hair. Do you have long hair that covers your ears?
I noticed this when my girlfriend used my phone, the screen just wouldn't go off.
I use 1.48 rom and very strangely i have proximty sensor problems when calling numbers that are not on my carrier network ... don.t whant to report it as a bug but ... strange. Even so, have you tried to disable phone canvas cover? Seems it doesn.t switch on so often when this is disabled (using BSB Tweaks)
well my experience with proximity sensor:
when i just make a call it works fine.
when i use the keypad after making a call (for entering extensions and stuff) the proximity sensor stops working. it happens every single time I use the keypad while in a call. I will soon report this bug to HTC.
I don't have any screen protectors on.
.
here4info said:
well my experience with proximity sensor:
when i just make a call it works fine.
when i use the keypad after making a call (for entering extensions and stuff) the proximity sensor stops working. it happens every single time I use the keypad while in a call. I will soon report this bug to HTC.
I don't have any screen protectors on.
.
Click to expand...
Click to collapse
just been testing that, I can't replicate it at all.
start a call, press keypad, enter some digits close keypad, or don't close keypad, proximity sensor works fine.
on 161
I have some strange bug with calling screen.
When I call to somebody and talk more then 5-10 min, then I can't press Disconnect red button.
But sometimes, if I call and don't hold phone near of head, for headset for example, I haven't any problem with screen, all buttons pressed normally.
Very strange behavior.
Henry_Lee said:
I have some strange bug with calling screen.
When I call to somebody and talk more then 5-10 min, then I can't press Disconnect red button.
But sometimes, if I call and don't hold phone near of head, for headset for example, I haven't any problem with screen, all buttons pressed normally.
Very strange behavior.
Click to expand...
Click to collapse
me, too. Seems like the phone hangs for a short while after a call !!! :-(
philtrick123 said:
Hi,
1- Proximity Sensor intermittently not working correctly- I was on a call today and I cut the caller off 3 times.
Click to expand...
Click to collapse
for me - proximity sensor not working correctly in 1.61 (like in 1.48 too)
here4info said:
well my experience with proximity sensor:
when i just make a call it works fine.
when i use the keypad after making a call (for entering extensions and stuff) the proximity sensor stops working. it happens every single time I use the keypad while in a call. I will soon report this bug to HTC.
I don't have any screen protectors on.
.
Click to expand...
Click to collapse
Had exactly the same issue with 1.43, didn't notice it *yet* on 1.48. Screen wouldn't dim after entering dtmf.
Grtz
Lukas
Interestingly it's my wife who uses the phone and she has long hair- that fits in with the previous posting
Why does the proximity sensor not work with long hair!!! She still has the phone close to her ear. I can watch her during a call and the screen lights up and activates on and off. I'm not too sure if there are two bugs here- one is radio cutoff, and the other a proximity sensor issue.
I called her a few times over the last day- and cut offs are quite regular.
Previously I used to get various DTMF digits sent down the line as well from her cheek touching the screen, but not now.
I'll give this phone a few more weeks before it get sent back.
FYI- I do not use a screen protector.
With regards to the proximity sensor... I'm on the LEO with a WWE 1.48 rom (experienced the same thing with the original 1.43). Like you all say, it is still a bit flaky at best, though did improve with 1.48. However I find myself doing a little work around...
(to note: I do have the official screen protector attached on as well - it has 2 little holes for the sensors in the film)
• Make or receive a call
• Drop the “virtual” guard
• Enable loud speaker mode / Disable loud speaker mode
• Talk/Listen to your call
Hey presto... you should find the proximity sensor working again. (Got it down to a fine art... the other end doesn’t even realise)
Henry_Lee said:
I have some strange bug with calling screen.
When I call to somebody and talk more then 5-10 min, then I can't press Disconnect red button.
But sometimes, if I call and don't hold phone near of head, for headset for example, I haven't any problem with screen, all buttons pressed normally.
Very strange behavior.
Click to expand...
Click to collapse
Me too ! Im on 1.43 WWE ROM
i upgraded 1.61 and noticed the proximity bug once yesterday
the only time it happend was when I was ON a call and had another one coming in (call waiting) ... so once i switched over to the other caller, my proximity sensor stopped working
No idea why...but i tried it again 10 minutes later and it worked.
So its intermittent...pretty annoying though
I hope HTC is aware of the problem
I think not... Its getting really annoying
sc00by said:
With regards to the proximity sensor... I'm on the LEO with a WWE 1.48 rom (experienced the same thing with the original 1.43). Like you all say, it is still a bit flaky at best, though did improve with 1.48. However I find myself doing a little work around...
(to note: I do have the official screen protector attached on as well - it has 2 little holes for the sensors in the film)
• Make or receive a call
• Drop the “virtual” guard
• Enable loud speaker mode / Disable loud speaker mode
• Talk/Listen to your call
Hey presto... you should find the proximity sensor working again. (Got it down to a fine art... the other end doesn’t even realise)
Click to expand...
Click to collapse
Do you thing the original screen protector from HTC make all the problems with the proxi,ity sensor?
I have the same problem with this sensor, I am not sure which hole the is proximity semsor?
thake the screen protector out or cut it and the proximity sensor will work perfect
hi all,
i have Some problem with the proximity sensor.
when i lanch a call, first i put the phone near My head, the phone goes black,
but 2 seconds after, when It start tonning (ringing in the speaker) the phone wake up.
if i put It off and back It goes off.
but when the person answer, It's the same thing, the phone wake up. and i must put It off the head and back.
if i dont do this i cut All people 3 or 4 times.
if i receive a call, no problem.
i know some people have already post same problem with proximity sensor, but nobody explain it.
if someone can help me to fix it.
(sorry for my English )
im sorry but I really need help
Hi ! I`m so sorry but I cant help you. The proximity sensor did act strange on me with no obvious reason and I was forced to hard reset ...
Cordialement ,
Sergiu
Even if i hard reset, there is no change.
If i call someone, on each step the phone switch on :
when start ringing ... and after when the person answer ...
is there a registry to edit, or maybe a ROM update ?? im in 1.43
But if i update the ROM i'll loose my orange tv player app
You may try to flash another ROM at your choice ...
I know this might sound a strange question, but do you have long hair?
I only ask as this issue has been raised by a few other people, and most of them have said it either happens with their girlfriends (who have long hair), or that they have long hair.
I have short hair and I literally couldn't be more impressed with the proximity sensor.
lol, no ...
i' ve short hair.
i tried with the finger hidding the proximity sensor, and i can see when the phone start ringing it wake up, and the same thing when the person answer, or answering machin.
so it's a software problem.
i tried to update the ROM, and it says it can't update
maybe because i'm on French Orange ROM .
i'm sure if i can update with RUU rom, it will work fine after
I have this problem occasionally. It seems the proximity sensor somehow cooperates with G-sensor, because last time I had this problem I was lying in bed while calling, and screen simply did not turn of. But when I turned the phone vertically, and back, it started to work. Very strange.
so i upload the ROM to an officialy 1.48 (i have no orange rom and app now)
but still the same problem.
the phone goes black, but wake up when start ringing, and same when the person answer the call
i need help, because each time i cut always the call if my hear touch "end call".
now to keep the call i put it back from my head and back to when start ringing, and i do the same 5 seconds later when the person answer.
and after its ok, the phone stay off
i love this phone, but i'm sad
I guess it's a bug HTC will have to fix at some time. I've read it can happen to all ROMs.
But for the meantime, there's a workaround. You can install S2U2, it's a nice program. and one of its features allows you to choose "blank screen on talk". Never fails. Try it. No more accidental button clicks.
Thx a lot i'll try it (try to find it before )
maybe someone can make a soft to have a slide to unlock while calling ??!!
but i'll try your soft and tell you
same problem with my hd2....despite I tryied several rom on several build.
just a hint: don't activate "sms wakeup" (BSB allows that), because if u receive a message during a call, display will activate again!
It's a big issue, coz I cut many calls or I push buttons during a call...
I need a cab to lock the screen during a call!
ok i try S2U2, but difficult to configure...
always the same thing.
i found that not all numbers bug !!
i try a friends and all is ok, but my wife or my mother or others it bug
i dont know why some work and other not
i some one can help me trying configure S2U2 ???
or a cab just maybe to slide unlock while calling, something like that.
are we only 2 with that bug ????
it's not about the number u call, it's about simple casistic! try to recall the same number once the black screen doesn't work...try and it's gonna work! it's how sensor application works....just when it wants!
everythin was right with the resistive screen, but the capacitive one needs to a different lock.
i test sevral times on the sames numbers.
always my friend number 1 work nice, and all others not
it's very strange !
after call, press windows key and then lock pad.... I am doing this now cause of occasional problems....
yep, its a way...
but it's so strange.
i see when i try to call a home phone all is ok.
and some operators just bug the proximity sensor !!??!!??
So strange.
i just try another rom (an english one) but the same thing
and i have some trouble to make a god configuration for S2U2
so still no solutions... thats too bad
Hi all,
I come back to you to explain the situation now.
I call the orange center for smartphone, and i explain my troubles, it was last thursday.
So they change my phone last friday.
I tried directly, and exactly the same problem.
i called them again, and explain again, then they change it an other time.
This morning they come change it for the 2nd time, i try directly again,
then the same thing. alwayes the same problem.
so i call them again, and they say someone call me in this week to talk about the trouble.
i try other orange sim card, and same problem.
so in all my contact list, i've only 2 numbers which there is no trouble.
For all others numbers, the phone wake up each time.
PS : the orange service has nobody instead of me who have this trouble
anyone have a solution ????
proximity problems
Hi,
i also have the proximity sensor problem (or rather wife has)
HTC HD2 on UK o2 operator ROM
as i said, wife has a problem of screen activating during calls, it has not happened to me yet ?
noticed she always holds the phone to her left ear (wont change sides she says), i hold it to the right ear !
really need a fix for this as she threw it at me tonight as she cut off a really important call ! !
After two weeks testing I found out that the original screen protector with the two holes for the sensor makes the problems!!!
thake the screen protector out or cut it and the proximity sensor will work perfect.
Kochavy
Hi!
I"m not the only having the problem: during a call unintended taps takes place while screen waking up is not registered during the call. So, you see, I'm not sure a proximity sensor is the reason of the problem as far as screen is kept turned off.
I have tried to reproduce the issue by fingers, but wasn't lucky.
Have you any ideas how to eliminate the problem?
I mean not-rooted official up-to-date stock firmware use case.
And, by the way, I haven't found proximity sensor calibration in service menu for A1. Is it placed somewhere into another place?
That happens to me all the time too.
Yup, me too. While in call I sometimes unknowingly turn on the flashlight and probably look like an idiot. ?
With the rn3p I would constantly end up muted. With mi a1 the problem is much less although I've noticed that numbers are still pressed. I've learned over time to switch to keypad so when something gets touched it's not the mute and at worst the other person receives some key tones.
I also have this problem a lot. I mute myself 9/10. To bypass to problem, I just lock the screen before placing it against my ear.
Yes, a simple soutions is just when you call someone, imidiately press power button to lock the screen (no password or fingerprint requred to unlock)
dejano said:
Yes, a simple soutions is just when you call someone, imidiately press power button to lock the screen (no password or fingerprint requred to unlock)
Click to expand...
Click to collapse
That's what I've been doing. That and pushing the top part of the mobile on my face just to make sure. lol
Oh and use the Feedback app and send it to xiaomi and hope they fix it on the next update.
i had this problem too, has it been fixed in the latest of updates? its a really annoying bug.
You must be doing something wrong. This issue "must" have been in all smartphone operating systems in the world, if what you are saying is the truth.
There's no way to drop the call, or press anything while you are calling someone. The proximity sensor doesn't allow turning on the screen when it's close to an object. The gyroscope also turns off the screen when you rotate the phone vertically during a call.
But all I can say is that it's not a bug, this is how is your phone knows when you are in a call, and you put your phone to your ear, or when you use your "speaker", and so the phone knows it's supposed to used it's speaker to transfer voice through the call.
Beside my poor English, try to move your phone a bit vertically before putting it close to your ear.
same problem here, also disabling ambient display... i also tested proximity sensor with some apps and it seems ok
I have that problem too from the beginning. None of the updates came up with a solution
Same here: I mute, turn on the flashlight or even open apps sometimes with my face. And thanks for the input @SmallTarzan but i know how to operate a smartphone and did not have any similar problems for the last five years. Apart from that annoying bug it's a great phone.
Wow, i dont know of this bug since i'm using custom rom from very beginning.
Try to make a call then use your hand to cover top part of the phone, screen doesn't lock??
I am having this issue too and it is really annoying
And still nobody came up with a solution???
It's easy to understand why it happens.
Proximity activates while you're in a call, but apparently the touchscreen digitizer remains working (even though the screen is off). Touching the digitizer with your ears or cheeks activates different actions while you think your screen is locked.
I can't believe how this issue is not fixed yet! That's a shame!
Same applies for the network fluctuation issues. You need to either choose 3G or 4G to avoid loosing your data connection.
Xiaomi that's more than LAME! You need to be ashamed of yourselves.
It happens to me quite often, although not always.
It's more frequent during long calls. If the call lasts for less than a minute or so, it doesn't happen.
Proximity sensor works, and screen turns off as soon as I put it at my ear.
Keyboard is off and not responding for a while. Then, all of a sudden the phone comes alive.
In my case it's not the torch. What I activate unknowingly is the handsfree loudspeaker, which can be even more embarrassing, sometimes.
Maybe it's because I am left-handed.
In an attempt to have the proximity sensor fully covered by my face, I tried to make calls by holding the phone with my right hand, but to no avail, after some time the screen wakes up regardless of everything.
Happens to me too. Although I did notice some differences regarding the position of the phone on my ear or which side of my head I put the phone on, I started pressing the power button long ago to turn the screen off. It may not be ideal, but it takes care of it.
AlaiSalaam said:
Happens to me too. Although I did notice some differences regarding the position of the phone on my ear or which side of my head I put the phone on, I started pressing the power button long ago to turn the screen off. It may not be ideal, but it takes care of it.
Click to expand...
Click to collapse
Try this app, some users say it helps.
https://play.google.com/store/apps/details?id=ss.proximityservice
Any fixes yet?
simontol said:
Any fixes yet?
Click to expand...
Click to collapse
None, same sh**
Hello there,
OnePlus 7T Pro McLaren Edition user here.
I am having a problem every time I make phone calls. The problem is that suddenly, during a phone call, after few moments screen turns ON and it is annoying. I need to turn it OFF instantly by myself because if I don't turn it OFF it happens my face touches the buttons, keyboard and other parts of screen so several unwanted actions are performed during the call. It happens constantly so I think it is not just by accident.
For example, when having a call via WhatsApp that issue isn't happening so I think is related to Phone app.
I have had a bunch of smartphones in the past and I didn't have such a problem with either of them.
Can someone help me how to solve this issue or does someone other have it as well?
Thanks.
Apoksiomen said:
Hello there,
OnePlus 7T Pro McLaren Edition user here.
I am having a problem every time I make phone calls. The problem is that suddenly, during a phone call, after few moments screen turns ON and it is annoying. I need to turn it OFF instantly by myself because if I don't turn it OFF it happens my face touches the buttons, keyboard and other parts of screen so several unwanted actions are performed during the call. It happens constantly so I think it is not just by accident.
For example, when having a call via WhatsApp that issue isn't happening so I think is related to Phone app.
I have had a bunch of smartphones in the past and I didn't have such a problem with either of them.
Can someone help me how to solve this issue or does someone other have it as well?
Thanks.
Click to expand...
Click to collapse
So you are saying it only happens on the phone app when you hold it to your face? What if you did a call via speakerphone only.
I ask this as I had a phone previously that the proximity sensor had issues and screen would come on when the phone was held up against my head. Could be a hardware problem.
NavySpark said:
So you are saying it only happens on the phone app when you hold it to your face? What if you did a call via speakerphone only.
I ask this as I had a phone previously that the proximity sensor had issues and screen would come on when the phone was held up against my head. Could be a hardware problem.
Click to expand...
Click to collapse
Yes. If I do a phone call via speakerphone there is no such a issue. Even I feel that this is proximity sensor issue but just wanted to check here whether someone had similar problems.