Wi-Fi Calling T-Mobile USA (SOLUTION FOUND!) - OnePlus 8 Pro Questions & Answers

SOLUTION AT BOTTOM
Seems like over the last day it doesn't want to stay connected to the Voice over Wi-Fi. If I toggle it it'll stay on for a few seconds and then the icon will disappear.
This is on both mine and my wife's OnePlus 8 Pro.
I've tried to restart device.
I've toggled airplane mode on/off
I've manually entered the APNs per T-Mobile's website even though the auto set ones by the phone were the same.
I went into *#*#4636#*#* and it shows I'm provisioned for Vo-WiFi.
I'm stumped. Is the network just being glitchy right now or is there something I'm missing on two different phones?
SOLUTION: Well in short OnePlus needs to send out a patch to fix this. How can you report a bug to them to fix?
Here's what I found out. Someone feel free to change your own router settings and see if the same thing happens:
My WiFi is set to WPA-PSK [TKIP] + WPA2-PSK [AES]. It doesn't work on that. If I set it to WPA2-PSK [AES] it works fine.
There are plenty of hotspots out there that are set up to one and some to the other. There's no reason it shouldn't work on either. Regardless, I changed the setting on my router and it's "fixed" but OnePlus needs to send out a patch or something.

Nosferatu. said:
Seems like over the last day it doesn't want to stay connected to the Voice over Wi-Fi. If I toggle it it'll stay on for a few seconds and then the icon will disappear.
This is on both mine and my wife's OnePlus 8 Pro.
I've tried to restart device.
I've toggled airplane mode on/off
I've manually entered the APNs per T-Mobile's website even though the auto set ones by the phone were the same.
I went into *#*#4636#*#* and it shows I'm provisioned for Vo-WiFi.
I'm stumped. Is the network just being glitchy right now or is there something I'm missing on two different phones?
Click to expand...
Click to collapse
I ma curious on what you find out because im about to switch to the 8pro to see if i can switch the WIFI calling feature on, on Verizon network..

kng60ft said:
I ma curious on what you find out because im about to switch to the 8pro to see if i can switch the WIFI calling feature on, on Verizon network..
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Click to collapse
Well I'm stumped it doesn't work at my house or my local supermarket but at my mother's house all day today maintained a Vo-WiFi so something to do with the routers... The investig continues

Yeah when I'm at work or at home I have no issues of VoWifi, mines works perfect on my 8 pro with TMobile prepaid

Nosferatu. said:
Well I'm stumped it doesn't work at my house or my local supermarket but at my mother's house all day today maintained a Vo-WiFi so something to do with the routers... The investig continues
Click to expand...
Click to collapse
That's definitely interesting. My friend down the street got the OP8P the same day as me. He seems to see VoWifi more than I do. If I toggle airplane mode, I'll get VoWifi for about a minute before it eventually switches back to VoLTE. I also am having some stability issues where the wifi signal is there, but goes bad... and the cell signal disappears altogether. If I toggle airplane mode, it goes back to normal (see attachments).
(EDIT: Not sure if both screenshots are showing, as the XDA app seems to be acting weird)

Okay this is DEFINITELY a OnePlus software bug I sent them an email via their customer support.
If I connect the wireless bullet z, wifi calling works and maintains a signal. I disconnect from all bluetooth devices and within a minute bam wifi calling icon goes out.

Updated original post found the "solution" myself. In short, how do you report a bug to OnePlus?

Related

"Ready to connect when network quality improves"

Hi guys,
Getting this message upon connevting to virtually every wireless network sinse rootibg my phone, is there a root tweak to disable betwork quality checking ? On a G900F
Thanks
Anyone?
You should be able to turn off smart network switching under wifi settings that will solve it.
Nice one thank you! I will see what happens!
turning off smart networks helps, but if the wifi signal is too poor it will not connect anyway
qrono said:
turning off smart networks helps, but if the wifi signal is too poor it will not connect anyway
Click to expand...
Click to collapse
u cannot change that.
ready to connect when network quality improves
We have two Galaxy 5s in our home (AT&T and T-Mobile). Both just started getting this message last night. "ready to connect when network quality improves"
Its multiple access points, multiple networks. Eating battery like crazy. Dropping and reestablishing connections to WiFi every 15 to 60 seconds.
Pain in the @zz
Turn off "smart network switch"
I also started getting "ready to connect when network quality improves" messages constantly as the network connected and disconnected. Turning off the "smart network switch" option fixed the problem. I also leave the annoying Samsung Connections Optimizer turned off.
Smart Network Switch Off?
I just got my S5 about 6 weeks ago. I have had NO issues until this week. A few days ago, even though wifi notifications were turned OFF - I kept getting this "connected to network name" message on the bottom of my phone. When I went into wifi settings this morning, I noticed it would switch from connected (very strong signal strength) to "waiting for signal quality to improve". It constantly goes back and forth - 5 seconds or so on each. This is not an issue on any other device connected to the wifi router at my home and I just tried it at work - happens here too.
I checked to make sure wifi notifications were off - they were - but the pop up still appears over and over. I think that's another issue separate from this because if notifications are off you should not be getting any!
I have done as suggested here and turned off the smart network switch, however, does that now mean that I will be switched back and forth every 5 seconds from data to wifi? That defeats the purpose of connecting to wifi to save on monthly data plan charges.
AFTER noticing this problem this morning, I went to see if there were any software updates - there were (Lollipop). I did download that, but no change.
How does turning this off affect where my phone pulls from? Uses data or wifi?
Thanks for any help!
Mizz_J said:
I just got my S5 about 6 weeks ago. I have had NO issues until this week. A few days ago, even though wifi notifications were turned OFF - I kept getting this "connected to network name" message on the bottom of my phone. When I went into wifi settings this morning, I noticed it would switch from connected (very strong signal strength) to "waiting for signal quality to improve". It constantly goes back and forth - 5 seconds or so on each. This is not an issue on any other device connected to the wifi router at my home and I just tried it at work - happens here too.
I checked to make sure wifi notifications were off - they were - but the pop up still appears over and over. I think that's another issue separate from this because if notifications are off you should not be getting any!
I have done as suggested here and turned off the smart network switch, however, does that now mean that I will be switched back and forth every 5 seconds from data to wifi? That defeats the purpose of connecting to wifi to save on monthly data plan charges.
AFTER noticing this problem this morning, I went to see if there were any software updates - there were (Lollipop). I did download that, but no change.
How does turning this off affect where my phone pulls from? Uses data or wifi?
Thanks for any help!
Click to expand...
Click to collapse
+1 with exact same timelines/symptoms and upgraded to Lollipop and no diff too.
I started getting this message on my S5 last night! The connection will hold for about 10-15 seconds before reverting to LTE.
Tried resetting router settings, playing with different wireless settings - changing channel width and turning the visibility on and off.
Then "forgot" the network and readded it again.
It seems to be holding a stable connection without it dropping and was able to download a few items from the play store without dropping.
Will update if it changes.
Same here S5 900F
jsobey said:
+1 with exact same timelines/symptoms and upgraded to Lollipop and no diff too.
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Exactly the same issue / model / timing / battery issue !
Is there a bomb timer on that mobile ?
jsobey said:
+1 with exact same timelines/symptoms and upgraded to Lollipop and no diff too.
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Click to collapse
Me too - I've been searching for weeks to figure this out - tried every known fix .... nothing has helped. I've even reset/changed/updated my wifi settings on my router. Nothing has helped. My S5 is the only one that has this problem. Other phones in the house have no problem - S4 and others.... I just don't know whats going on. I maxed my data avoiding this issue - but I really need a fix for it.
sport2237 said:
Me too - I've been searching for weeks to figure this out - tried every known fix .... nothing has helped. I've even reset/changed/updated my wifi settings on my router. Nothing has helped. My S5 is the only one that has this problem. Other phones in the house have no problem - S4 and others.... I just don't know whats going on. I maxed my data avoiding this issue - but I really need a fix for it.
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Click to collapse
This problem was driving me insane......I had it and managed to fix it (hopefully been going ok for three days now) I have a samsung Galaxy S5 on EE.....I backed everythingh up and did a factory data reset. Hope this helps.
I have a Galaxy S6 and have the exact same issue. I have called Samsung, my carrier (US Cellular), and tried a local place to get it fixed, but no one has ever heard of this issue. Amazon Photos was hogging a lot of bandwidth and backing up on wifi only so I stopped using that. Still not much of an effect. Using FB or a video is almost impossible because they won't load or refresh. I've tried all of the suggestions, but don't see a final fix. Can anyone help? This is my second S6 with the issue.

T-Mobile Wi-Fi Calling Issues

Anybody else having issues with T-Mobile Wi-Fi Calling? Mine connects after a reboot, stays connected, but after a while it disconnects from WiFi calling and more often than not it doesn't want to re-connect again until I reboot the phone.
I suspect it may have something to do with the Doze mode in Android M, but I'm not sure. It feels like once it gets in doze mode it doesn't want to connect to Wi-Fi calling again.
Any known ways to force it to reconnect to WiFi calling, without rebooting?
Not sure what's happening, but I'm not receiving incoming phone calls when connected to WiFi calling. I've turned it off at home (have decent enough voice service) for the time being.
jc monkeyballs said:
Not sure what's happening, but I'm not receiving incoming phone calls when connected to WiFi calling. I've turned it off at home (have decent enough voice service) for the time being.
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I've seen that too, it's definitely flaky.
Came here just to get more info on this issue. Flaky on mine as well. I'm on T-Mobile. Sometimes users will hear me well, sometimes they cannot. It's typically most flaky when I'm right on the cusp of getting a tower signal. I'll receive a WiFi call and all will sound fine, but as soon as I move close to a window the call quality drops and users on the other end can barely make out what I'm saying. Almost like it has a hard time deciding between WiFi or the cell tower.
gokousupasayan said:
Came here just to get more info on this issue. Flaky on mine as well. I'm on T-Mobile. Sometimes users will hear me well, sometimes they cannot. It's typically most flaky when I'm right on the cusp of getting a tower signal. I'll receive a WiFi call and all will sound fine, but as soon as I move close to a window the call quality drops and users on the other end can barely make out what I'm saying. Almost like it has a hard time deciding between WiFi or the cell tower.
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Click to collapse
Do you have it set to prefer wifi calling?
First day in office tomorrow on a 6p, will test this.
sirxdroid said:
Do you have it set to prefer wifi calling?
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Click to collapse
I've had it set to both at different times in the past few weeks. Right now it's set to prefer WiFi because I have poor to non-existant celluar coverage indoors (both at work and home). My wife's old LG G2 has flawless WiFi calling at home.
I have mine set to "Wi-Fi Preferred". It's worked without any problems that I know of both at home and at work, for both calling and text messaging.
highvista said:
I have mine set to "Wi-Fi Preferred". It's worked without any problems that I know of both at home and at work, for both calling and text messaging.
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Click to collapse
This has also been my experience, Connects instantly and stays connected. This is also the first phone I have had that actually hands off to mobile network when leaving a WiFi area without dropping the call. The galaxy s6 advertised this but never once did it work. I get pretty good service at my house and honestly didn't know that I would be able to use WiFi calling when I bought my 6p. Pleasantly surprised.
After a few days, text messages won't send. I get an error -1 code. Had to turn off Wifi=preferred.
Tsuul said:
After a few days, text messages won't send. I get an error -1 code. Had to turn off Wifi=preferred.
Click to expand...
Click to collapse
See whether this helps:
Dial *#*#4636#*#* as a "normal" call from the stock phone dialer
You should see a menu
Tap Phone information
Scroll down
Tap "Turn ON SMS over IMS" button (make sure that after the button actually says "Turn OFF SMS over IMS" -- this means it's currently ON)
Based on info from this thread: https://www.reddit.com/r/Nexus5/comments/1vahlr/fyi_if_youre_on_tmobile_your_sms_is_sent/
I would not touch any other settings in that menu and if it doesn't help, you should probably revert it back.
Now I'm not sure where these settings are persisted and if they get reverted back when a new radio is flashed for example. Does anyone have more info?
It works but I've found that it causes my phone to stay awake, so I've turned it off. I'd rather lose 1-3% overnight and not 8-10%.
sirxdroid said:
See whether this helps:
Dial *#*#4636#*#* as a "normal" call from the stock phone dialer
You should see a menu
Tap Phone information
Scroll down
Tap "Turn ON SMS over IMS" button (make sure that after the button actually says "Turn OFF SMS over IMS" -- this means it's currently ON)
Based on info from this thread: https://www.reddit.com/r/Nexus5/comments/1vahlr/fyi_if_youre_on_tmobile_your_sms_is_sent/
I would not touch any other settings in that menu and if it doesn't help, you should probably revert it back.
Now I'm not sure where these settings are persisted and if they get reverted back when a new radio is flashed for example. Does anyone have more info?
Click to expand...
Click to collapse
Gave it a try and re enabled wifi calling preferred. I'll post an update, but the error usually takes a few days before showing up.
My Wi-Fi calling was working fine, then I flashed the update to 6.0.1 and it doesn't work at all. It's enabled in settings, strong WiFi signal, but it never indicates Wi-Fi calling.
I had the opposite experience, I updated to 6.0.1 and now WiFi Calling is a lot more reliable than before. Still not perfect, but much better.

No data after having WiFi enabled for a while

Hello,
I've had this issue across more than 1 device and more than 1 carrier.
Here's what happens:
I enable WiFi, and for a while everything works as expected. I can send and receive MMS messages. I can disable WiFi and go back to my 4G connection.
The problem is, after an unknown amount of time, the phone drops the 4G connection in the background. I only know when I can't receive/send MMS messages anymore. At that point, if I disable WiFI there's no 4G data connection, and I have to turn Airplane mode off and turn it back on.
This is really annoying. It happened to me using Sprint and a Galaxy S4 (both stock and custom ROMs) and it's happening to me with a Galaxy S5 from MetroPCS. (I've used the stock Metro ROMs, Stock T-mobile ROMs, and Custom T-mobile ROMs).
Right now I'm using a Stock T-mobile ROM with the latest firmware, carrier is MetroPCS.
What can I do so this doesn't happen? It's really frustrating.
Thank you for your time.
Disabled "Smart Network Switch" in WiFi Settings?
*Detection* said:
Disabled "Smart Network Switch" in WiFi Settings?
Click to expand...
Click to collapse
Hello.
That's already disabled.
Should I enable it?
I tried with "smart network switch" enabled and disabled and problem still happened.
My S5 G900F Android 5.00 (Smart Network Switch disabled, Power Save disabled) on EE UK has had this problem for 9 months after phone upgraded itself to Lollipop (EE win the accolade to being the SLOWEST ON THE PLANET to provide Android updates.....). Since Jan 3, my wife's G901, a couple of weeks after it upgraded from 5.0 to 5.02, has developed the same problem. Neither phone has ever been rooted or other.
I have fruitlessly searched everywhere for a solution without success. EE Customer Services Tier 2 & Samsung's own service centre have failed to fix it. EE & Samsung blame each other for 5.1 or 5.1.1 not being available for download. Neither is prepared to resolve the issue despite hours on the phone. Have tried Safe Mode, Factory Reset, clearing everything, reloading APNs & Samsung even reloaded Android. All a waste of time: Many many days of it!
After approx half an hour connected to Wi-Fi, only way to get the mobile data to connect, is either reboot, enter & exit Air-plane mode or flip the 4G > 3G > 4G connection under More Networks. Have tested the fault in different cell areas countries and continents; fault is same everywhere.
It seems there are quite a few sufferers of this problem.
Samsung S5 keeps losing data connection
I have the same problem. My new Samsung phone loses the data connection (even though data is turned on) and I can only re-connect by restarting the phone. The first EE shop I took it to couldn't help at all. The second gave me a new SIM - that didn't work. Then I tried online support and after 3.5 hours of my life, in which I was passed on from one person to another, they completed a factory re-set - which didn't work (and additionally lost all the personalisation of my screen and some of my contacts). So I now have a not-very-smart phone which I have to re-start every time I want to use data. This is a business contract and the phone is less than two months old, but I'm not getting any effective support from EE. Android version is 5.0.2
me too, since last update. and app 'phono' shows "mobile data off" not got a time on it, but when i leave wifi coverage, it wont reconnect to cell data 2g/3g/4g. flightmode toggle to restore.
Abandon hope if you have this intermittent mobile data problem!
...at least until there is a software update, though I have no idea if that will help.
I have now tried a new sim card, a factory reset, and a replacement phone - which was provided only because I'm a business customer and I found a sympathetic member of staff. *By the way, I was told that if you are personal customer they won't consider replacing your phone if it is more than a month old - even if you started complaining about the phone as soon as you got it, the chances are a month will have elapsed by the time they put you through the hoops of a new sim, reset etc - and then it is too late to insist on a replacement phone.
In any case the replacement phone didn't resolve the issue so I have reached* a dead end. My phone fails to connect to data after having been connected to wifi - you have to do it manually each time you move away from a wifi connnection. At first I was doing it by restarting the phone, but am now following the advice of someone else who has the same problem and am going into flight mode and out again. *
This is not satisfactory, and it seems from reading forums that EE are to blame for the problem rather than Samsung, but I'm not 100% sure about that.*
Possible solution that works, for me, at the moment!
Having suffered this issue of my S5 (SM-G901F) not connecting to mobile data after being on Wi-Fi for a while unless switching airplane mode on/off for a few weeks; although it has probably been happening since the update I received late December; I have tried all of the turn this switch off, factory resets (x2), etc, etc, etc. and Googled the issue without success.
I have found this thread interesting, and I even tried calling EE support only to be told "you have tried everything that we would tell you to do" and "it wouldn't be a sim card, or handset issue, sounds like software". The reply was basically that like-it or lump it until the 5.1 update is released "by Samsung not EE because EE do not release Android updates". [Perhaps EE don't release the updates, but the stock rom is tested by them and their bloatware added before they eventually release it!!!]
Following my last reset I tried selectively re-installing the apps I used incase that was causing the issue. No Luck!
One last thing I tried was to look at every system 'thing' that I could find which used/switched any part of the mobile/mobile data/wifi - in addition to the settings I had already tried (all of which were mentioned in this thread previously). One thing I could not find not mentioned here, or anywhere, was the VoWi-Fi call on/off which I had always set to on as I do not live in a great reception area. Calling over Wi-Fi is great when you don't have a strong mobile signal.
Having 'played' with this setting for the last 24 hours I have found that the VoWi-Fi on/off appears to be a possible cure - for me anyway.:fingers-crossed:
When VoWi-Fi was set to off and leaving the phone connected to Wi-Fi overnight, the S5 immediately switched to mobile data this morning when I turned the Wi-Fi off . It continued to switch between Wi-Fi and mobile data all morning whilst out and about in and out of Wi-Fi connections - Woop Woop!!!
I then tried switching VoWi-Fi on (with Wi-Fi on and at home), leaving the phone for a number of hours, only to find that when I turned Wi-Fi off the phone refused to connect to mobile data even with a 'decent' mobile signal. The only way to get it to connect was to go back to switching Airplane mode on/off.
Switched VoWi-Fi off again, left Wi-Fi connected, left the phone for a couple of hours, etc. and hey-presto immediately switched to mobile data when I turned the Wi-Fi off. [Dances around the room because he's got the S5 automatically switching to mobile data again. Even though I'm at home with a great fibre internet and strong Wi-Fi connection!!!]
I do not know if this could be a solution for the others who are suffering from this issue, but it appears to be a solution for me at the moment. I thought I would share as your previous posts have helped me and you all seem to be pulling your hair out; like I have been; trying to find a solution.
Try it, it may work, but don't shoot me if it doesn't!
It's encouraging to know that I'm not crazy. I've had this issue across two devices and carries.
John,
Thank for your suggestion about WiFi calling. Unfortunately, I always have it off! I never used it, so maybe I should try turning it on? We'll see lol.
At this point, I think this is going to be my last Galaxy line phone.
Is it wi-fi calling that's causing the problem?
I have wondered if there is a link with wi-fi calling, but haven't tested it properly. I signed up with ee and bought the Galaxy phone specifically so that I could use wifi calling, as the town where I live (in the Scottish Borders) doesn't get a mobile signal strong to work reliably indoors from any of the networks. I'll try turning off wi-fi calling to see if that sorts the data thing (though I see that for one person above it did not). That would mean I wouldn't get calls or texts when I'm at home so it would not be a permanent solution for me. But in fact the wi-fi calling is not reliable anyway....
Brian_svc said:
It's encouraging to know that I'm not crazy. I've had this issue across two devices and carries.
John,
Thank for your suggestion about WiFi calling. Unfortunately, I always have it off! I never used it, so maybe I should try turning it on? We'll see lol.
At this point, I think this is going to be my last Galaxy line phone.
Click to expand...
Click to collapse
Brian,
You never know the way things are going with this issue; given that nobody seems to be able to pinpoint the fault; turning it on may just sort it!!!
still no change and its a pita.....

Wifi-Calling T-mobile?

Hello Everyone,
Does anyone know if this phone supports Wifi-Calling via T-mobile?:cyclops:
It does. I tried it last night. Turned to airplane and turned back on wifi, made a call just fine over wifi on T-Mobile.
I had no idea it could do that, but since my house is a bit of a Faraday Cage my G5+ starts the call as a provider call (T-Mobile) & jumps over to WiFi as soon as the connection is made. Totally threw me for a loop, I've wanted this feature on an OON phone for several years... way to go, Moto... oops, I mean Lenovo
Dave in San Jose
I might be missing something but it doesn't say WiFi call when set to WiFi preferred and I'm on WiFi. I try turning airplane mode on and WiFi on and get a message that I have to connect to a network. In TMobile.
frommars6 said:
Hello Everyone,
Does anyone know if this phone supports Wifi-Calling via T-mobile?:cyclops:
Click to expand...
Click to collapse
It works fine for me!
jrc2 said:
It works fine for me!
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Click to collapse
Does not work for me. Brand new 2gb ram version from Fry's.
Sent from my Moto G (5) Plus using Tapatalk
radoste said:
Does not work for me. Brand new 2gb ram version from Fry's.
Click to expand...
Click to collapse
Did you enable it in settings? I've found it to be a little finicky sometimes, but it usually works pretty well.
It works but for me caused SMS/MMS delivery issues with the wifi router i was on. So i turned it off. I can turn it on when i need it for now, no need.
Get an sms app that supports forcing sms over cell even if you are on wifi like textra.
Sorry to bother, but it doesn't work for me. I have wifi preferred and wifi calling enabled, but it doesn't work when I do airplane mode-with-wifi on.
Any chance this could be due to APN settings? Can someone with this working share their APN? I know on my previous phone (Nexus 6), the T-Mobile APN settings were confusing and tricky. Thanks in advance!
Turning on airplane mode got wifi calling and SMS to work for me no problem. I have "wifi-calling preferred" selected in settings - is there any good way to get it to switch over automatically when cell service is poor? would like to not have to hit airplane mode every time.
rogueleader25 said:
Turning on airplane mode got wifi calling and SMS to work for me no problem. I have "wifi-calling preferred" selected in settings - is there any good way to get it to switch over automatically when cell service is poor? would like to not have to hit airplane mode every time.
Click to expand...
Click to collapse
Actually, you shouldn't need to turn on airplane mode. That seems to just be a way to confirm it is actually using wifi since it ensures cell radios are turned off. It will automatically switch if you do not turn on airplane mode. If you look at the phone when a call is connected, it will confirm that it is a wifi call. This is a small drawback to the Moto G5 Plus software. Unlike other phones that actually tell you that the phone will use wifi in the notification area, this phone only acknowledges the wifi calling after the call is made or received. It would be nice if they would change that.
However, I am having a problem with mine not working properly on wifi. It seems that calls will not always go through to my phone. The phone will ring, but won't let me answer the call. It will quite often show the same call repeatedly even though I cannot answer the call. The caller tells me they hear nothing the entire time it should be ringing and eventually gives a busy signal. It doesn't even go to voice mail so they can leave a message. Sometimes it works perfectly, but there is no way to know when it's not going to work. I used to be able to get it to work again if I switched off wifi and connected to LTE, then made a test call before turning wifi back on. Now I can't seem to get that to work any more. Anyone have any idea what could be causing this?
Hi brothers,
Please, can you share some screenshots of these VoWIFI options in settings?
I feel the "reteu" (european) version doesn't have enabled VoLTE and VoWIFI.

lost cellular data

So, when I woke up this morning I noticed my cell signal strength icon was one I haven't seen before. I tried rebooting and toggling airplane mode. I also verified that my sim is working in another device. I attached a screen cap with the icon.
Noticed something similar with mine. I had to turn wifi off, restart to get LTE data (verizon) then turn wifi back on. If restarting with wifi on the LTE data doesn't register.
that didnt work for me
update: had to factory reset, looks like verizon doesnt like that essential ph1 wont take all their bloatware, etc. might have to return the phone if this keeps up
My data connection has also become very erratic - and I've lost voice+data (VoLTE connectivity) wholly yesterday. Worked fine with the activated SIM from my HTC 10 from the 31st to yesterday.. Now, not at all, I've not been able to restore it since.
Really don't want to return it, as I really like the phone, but this has nexus 5x issues written all over it for long term use...
Hoping essential can get a certification and an agreement with Verizon before my return window is over (or at all)..
Pretty disappointed in Verizon here.
Sent from my PH-1 using XDA Labs
Same here, another issue is that essential shipped my phone and within a day i had an email from essential saying that verizon certification is still in progress. verizon will probably not certify it with their system unless essential lets them install their monitoring crap all over the phone.
j1999t said:
Same here, another issue is that essential shipped my phone and within a day i had an email from essential saying that verizon certification is still in progress. verizon will probably not certify it with their system unless essential lets them install their monitoring crap all over the phone.
Click to expand...
Click to collapse
The Nexus 6P didn't have the bloat and worked fine.
My PH-1 works fine including Enhanced 4G LTE Mode.
What do you have selected for network type?
I have the first one selected because that's the only one that includes the various CDMA protocols, EVDO and LTE.
I see the same connectivity that I had with my Nexus 6P.
i have global selected, as it covers everything the phone can connect to. i had the first one selected but it wouldnt show the lte+, just regular lte. i also have Enhanced 4g lte mode on. it just happened to lose service earlier today. if it does it again, ill probably return it after a visit to vzw
tech_head said:
The Nexus 6P didn't have the bloat and worked fine.
My PH-1 works fine including Enhanced 4G LTE Mode.
What do you have selected for network type?
I have the first one selected because that's the only one that includes the various CDMA protocols, EVDO and LTE.
I see the same connectivity that I had with my Nexus 6P.
Click to expand...
Click to collapse
I have the same settings as you, I had functional "enhanced 4G LTE" for the first 4 days as well... That ended yesterday morning abruptly, and I'm not able to bring it back.. There's more happening here.. How long has your device been on the Verizon network? Only a hunch - in a few days you won't have "enhanced 4G LTE" either, even though it'll still be checked, and provisioned for it.
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Cellular network is not available
After 7 days my phone won’t make calls I can only use data I’m on sprint and it was working fine until today I call sprint they had no answers at all I email essential no answer now I can only use WiFi calling while home and axx out at work
So, upon further digging I found a place to look at some more in-depth stuff relating to signal stuff. I did some fooling around and switched it from unknown to lte/cdma/umts auto (prl) and it seemed to work after a few moments of time. Though it seems have gone back to t he unknown state again but is working normally for me now, so maybe it was changing states and then a reboot?
How I got to this screen was by punching *#*#4636#*#* into the dialer, and went to phone info
I'm having a similar issue. I often lose my signal. I will have the full triangle/bars but no label of the signal(LTE+/LTE/3G/1x/etc....) and no cellular data at all.
The only way I can get it to return is to restart the device. Happens a few times a day, can't be 100% sure why, but it often appears to be when switching from WiFi -> Cellular only.
I have Verizon, I have had a Nexus 6 and then a Pixel XL for the past 3 years, never once had this issue.
I had constant disconnects and lost of service with my Tmo sim. Tried my Xfinity (VZW) sim and it was great until this morning. Complete lost of service. Airplaned mode on and off, connected to old school RTT 1x.... lol This phone's cellular just plain suck for a lot of us regardless of carrier. Not sure if we just have bad phones because apparently there are those who claim they have great service and connection.
I'm having this problem with Verizon. Seems like if I'm on wifi for a long period it only connects to 1x and putting in airplane mode and stuff won't get it to re-connect to to LTE. Only a reboot seems to fix the problem.
fade79 said:
I'm having this problem with Verizon. Seems like if I'm on wifi for a long period it only connects to 1x and putting in airplane mode and stuff won't get it to re-connect to to LTE. Only a reboot seems to fix the problem.
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Necro post here but chiming in that I have the same problem with Verizon LTE. Happens when I'm moving long distances in car too. Suddenly just drops LTE and only a reboot will bring it back.
defTwitch said:
Necro post here but chiming in that I have the same problem with Verizon LTE. Happens when I'm moving long distances in car too. Suddenly just drops LTE and only a reboot will bring it back.
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You might check out my post from the Oreo Beta thread... I was having some goofy signal issues early on which I've pretty much cleared up by doing what I mentioned here. Someone touched on it briefly earlier but only mentioned monkeying around with the settings, said nothing about picking up a new PRL.
I state this in that post too, but just in case: I offer this with no express intent of warranty, if you screw up your device, it's on you.
https://forum.xda-developers.com/es...-oreo-beta-program-live-t3705133/post74920423
I just changed it from global to LTE/WCDMA and I got LTE back almost immediately. Was weird and global had been working for me for awhile now so not sure what happened in the past few days...
wolfhelm said:
You might check out my post from the Oreo Beta thread... I was having some goofy signal issues early on which I've pretty much cleared up by doing what I mentioned here. Someone touched on it briefly earlier but only mentioned monkeying around with the settings, said nothing about picking up a new PRL.
I state this in that post too, but just in case: I offer this with no express intent of warranty, if you screw up your device, it's on you.
https://forum.xda-developers.com/es...-oreo-beta-program-live-t3705133/post74920423
Click to expand...
Click to collapse
I had, right after writing this, tried *#*#4636#*#*
I set it to global as instructed in another post. The next time I drive a distance in the car I'll have to see if I have the same issue that only a reboot would fix again.
Thanks
I had the same issue and I resolved it a little differently than the previous posters. I turned on adb debugging and logged into adb shell and user-disabled com.redbend.app. This stops the Sprint oma-dm service from running. After doing this I no longer have the issue of my device not reinitializing lte after sleep or 3g.
I have essential on vzw but my only issue is my device won't connect to 4G. If I change network to LTE I get full 4G service but I'm unable to make phone calls. Went into vzw store and they told me you didn't get the phone from us so we cant help you. Day 14 fml
On Xfinity mobile, I had similar issues. Great LTE but sometimes calls just don't work at all. I mess with various settings and it'll work for a bit then so again. Gave up and ported over to Sprint for the free unlimited year which is still probably not worth it. Should've kept with Xfinity Mobile. Lol

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