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Hi guys,
I recently picked up a used S4 on Craigslist for cheap because the guy "screwed up" using Odin and flashed something that caused his phone to not register on any networks. I figured, what the hell, it's cheap enough and I might be able to restore it. So far I've restored the Rogers firmware over Odin and tried installing a custom rom/recovery too. I'm still getting this problem unfortunately. The IMEI reported with *#06# and in the status screen does match the sticker on the inside of the phone.
So I'm sure everyone's going to suggest that the phone was stolen and the IMEI has been blacklisted. My provider (Fido/Rogers) apparently doesn't care if the IMEI is blacklisted, they'll let it run anyway. I called up Fido anyway (since I'm a Fido customer) and asked them about the IMEI of this phone and they say they don't have any record of anyone calling in reporting it stolen and they don't have an IMEI database so she didn't have much to say about it.
Does anyone have any other suggestions? I've also flashed just the kernel, and I will flash a modem onto it too. I know my SIM card works, and both my SIM card and the last owners SIM cards don't work. I know the radio works because it picks up the emergency signal fine, and the SIM tray isn't damaged because when I put in my Fido SIM the Fido APN's automatically come up, as well as the lock screen goes from "No SIM inserted" to "unregistered SIM." Could my EFS partition be borked? Wifi works and IMEI shows up correctly.
The buyer said he would take the phone back if I can't fix it, but I want to try a bit more before I give up. If anyone has any ideas or suggestions, that would be great. Thanks a lot in advance XDA!
Summary:
-Used S4
-Owner flashed something wrong in Odin
-Gets "Not registered to network" error, unregistered SIM error
-Tried restoring
-Tried new ROM/Recovery
-Carrier says IMEI is fine, also tried directly registering the IMEI to my account
-IMEI is correct in settings/sticker on back of phone
-Wifi/everything else all works
Sounds like it's SIM locked to a different network. Try the the guide here: http://forum.xda-developers.com/showthread.php?t=2285431
MatinatorX said:
Sounds like it's SIM locked to a different network. Try the the guide here: http://forum.xda-developers.com/showthread.php?t=2285431
Click to expand...
Click to collapse
My girlfriend has a Bell sim, which when we insert, gives us the "Please enter unlock code" screen.
My sim does not do that. I know this device is for my carrier, but I figure the easiest way to get this going is to just unlock it and see if the problem persists on other networks.
I've tried that unlock tutorial before. The first time I tried it, when I just got the phone from the previous owner, it said "Golden-backup does not exist" so I couldn't do the restore step of that guide. After Odin-flashing everything and starting over, I can't even get into the UMTS menu anymore! I'll try another restore and give it another go though.
Edit: Another problem. I did a restore again using Odin and notices that it never properly wipes the phone. When I finish flashing, my Wifi still autoconnects on first boot, and every few seconds, a process crashes causing the phone to freeze. Has anyone heard of this kind of problem before?
Quick update:
Managed to Odin-flash it to the earliest firmware I could find for the phone without any crashing or freezing problems. Trying to do the network unlock method mentioned online. It does not work, even though I'm following the instructions to a T. Could it be that my EFS partition is borked and that the NV rebuild can't happen, meaning my radio configuration would also be borked?
Edit: Oh and when I booted up my phone for the first time, the phone was actually ON Fido! But within a few seconds, it went back to "Emergency calls only."
Hmm, that is some odd behavior, and definitely not a carrier lock. Shame it's never that simple to fix.
Not quite the same as your issue, but I lost my ability to make and receive calls after flashing a newer modem on an AOSP firmware. Flashing custom kernels, older modems, the latest stock rom and kernel were no help at all. I tried everything I could think of short of groveling. In the end the only way I got everything working again was to flash the original factory firmware my phone shipped with, factory wipe it from stock recovery, then flash it again. If you've already tried that (and I'm guessing you have), consider contacting Samsung regarding warranty. They've been really good to me in the past, even with second-hand phones.
I can confirm that Odin doesn't clean everything out. In my trials I also noticed that flashing via ODIN without a factory reset presented no setup wizard, caused lots of FC's and left some previous files hanging around.
Sounds like a bad sim tray.
Sent from my SAMSUNG-SGH-I337 using xda premium
make sim fit tighter
graydiggy said:
Sounds like a bad sim tray.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
I had trouble with my handset after it got run over in the street, making it's otterbox earn it's money. The only bad symptom after that episode was Emergency calls only kept recurring.
I cut a tiny square of transparent scotch tape, avoided touching the sticky side, and placed it squarely on the SIM chip's backside, to make it fit the sim slot more snugly. It sounds like you should try stacking two or three layers on your chip as it sounds to be more loose than mine is.
Hi everybody! Thanks for all the help trying to fix it! It ended up being that the guys the previous owner had unlock it used the debug-menu unlock method and my phone was one of the ones that doesn't accept it. Lots of other people complained about similar problems as me in the free unlock method thread. In the end, I paid for the FastGSM USB Unlock method and it fixed the problem.
OH MY GOSH YOU JUST SAVED ME from buying another phone!! THANKS so much.. I added 3 layers of tape on the back of my sim and it works!!! weird.. cause I have the Dual Sim.. and it was the first sim that would not work. the second sim was fine.. anyways.. THANKS SO MUCH!!
Hi, I recently started having trouble with my gf's phone (Nexus 4 running lollipop 5.0, lte enabled, tmo). It started shortly after I enabled a SIM lock pin on the sim, but not sure if that's the cause or not... The phone started to intermittently drop signal, and would not make calls (it would just appear to be dialing, but you'd hear no ringing and never connect). When I'd restart the phone, I could usually make a call. I tried to fix it by restoring everything the stock image, rechecking the apn, making sure stock radio was installed, etc, but the problem persisted and eventually got to the point that voice calls did not work at all. LTE and data worked to get onto the internet, but once a call was attempted to be made, it'd lose all signal. I discovered eventually that if I switched off lte/4g/3g, and only kept gsm 2g on, I could make a voice call. Next I tried her SIM card in my phone (Note 2 on Android 4.4, t-mobile) and as soon as I put her sim in, my phone started doing the same thing. After switching back to my SIM (that was working just fine, before), now MY phone is stuck with the same problem! (Can only make calls with just 2g enabled). I'm at a total loss. Has anyone experienced anything similar, or do you have possible solutions/ideas on how to fix this?
Flash stock and unroot you'll be fine
Sent from my Nexus 4
arkangel72 said:
Flash stock and unroot you'll be fine
Sent from my Nexus 4
Click to expand...
Click to collapse
I flashed back to stock image a couple of times via wugfresh toolkit, but got the same results each time. I did, however, just fix my note 2 by removing my sim (the one that was previously working), flashing stock via odin (didn't help in recovery), and then replacing the original sim. This leads me to believe that the sim in the n4 is somehow corrupted and once loaded, permanently changes some settings somewhere. (I hope that's the problem, and not the phone). I'll pick up another sim card from tmo tomorrow and try flashing stock again before loading it. Any idea what would cause this? The only thing I did different was set up sim lock on the card, and it seemed to work just fine for a while, till it didn't... Thanks for the help, I'll let you know if the new sim works.
Solved
For anyone who may be having the same problem, here is how I solved it. I picked up a new sim card from t-mobile, flashed a stock rom via toolkit (with the sim card not installed), loaded rom, installed sim, loaded correct apn. Everything works as it should now.
A few days I woke up with no service on the Nexus 6p. This was a few days after updating to the latest oreo build. Sim card seems detected because when I take it out another message shows up "No SIM card - No service", and when I put it back it only shows "No service". Tried putting the card in a Nexus 5X and it works fine.
Tried the following with nothing working so far:
- Switching 2G/3G/LTE and rebooting in between.
- *#*#4636#*#* and turning off the radio, switching between the different options of GSM/LTE/etc...
- Restoring a working nandroid backup
- Reflashing different ROMs
- Factory reset
- Factory reset then flashing ROMs
- Wiping cache and dalvik
- efs fix in twrp
Hardware version ANGLER-VN2
IMEI shows up under IMEI information tab but not under SIM Status tab, there it shows not available.
I live in Ontario Canada, carrier is Freedom mobile.
So now I'm stuck, tried calling google and hwawei and they won't do an RMA because my warranty is expired.
Anyone has any ideas to try?
Thanks in advance.
Not that this is going to help, but this has GOT to be an Oreo issue, myself as well as at least 4 others that I have seen has been getting the No service, or No Sim, mine did the No Sim, then started bootlooping.
---------- Post added at 07:36 AM ---------- Previous post was at 07:06 AM ----------
https://www.theandroidsoul.com/fix-...d-wifibluetooth-issues-restoring-twrp-backup/
No this has nothing to do with O.
Which version phone do you have? H1511 or H1512?
What country are you in now?
What is your carrier? If MVNO state that.
Are your IMEI and phone numbers showing up in settings?
Everyone, please put the most basic information in your profile like where you live, which carrier you are currently on, and maybe even which variant of your phone.
I updated the first post with more info. How do I tell if I have H1511 or H1512? I bought it from the google store in Canada.
More information is good. Please update your XDA profile so the next person trying to help can check there first. You can find the device variant by booting to bootloader (not recovery) and using the vol toggle to navigate to "Barcodes". IMEI should show up there too. Date of manufacture, Serial #, etc. I think you should have started a normal thead, not Q/A, BUT your IMEI and a lot of other information should be showing up under SIM info. That's a problem. Second, you say you did the EFS fix in TWRP. Can you explain how you did this? Did you use one of YOUR OWN TWRP backups which contained the modemst1,modemst2 and restored ONLY those two partitions to your device? Did you receive any confirmation or error? Have you tried using a SIM from a Rogers or Telus in your phone to see if the SIM info shows up?
Thanks for the help, I'll update my profile with this info as well.
in the bootloader the IMEI shows up along with the rest of the info. It's a H1511 device.
The EFS fix is by following this: https://www.theandroidsoul.com/fix-empty-imei-corrupted-efs-no-sim-unknown-baseband-wifibluetooth-issues-restoring-twrp-backup/
is modemst1 and 2 contained in the twrp backup? and if so how do I restore it? in restore options there's system, data, vendor and boot only. I guess it's an option in the backup that I haven't selected?
I tried another SIM also from freedom and it didn't work. I don't have a Rogers or other SIM to try currently.
Right, so if you didn't ever select the EFS partitions when using TWRP Backup, you never backed them up so under Restore they don't show up (so you can't use that method). You can however use TWRP terminal or fastboot to wipe those and reboot. I would be sure to try at least one SIM from either Rogers or Telus. If that doesn't work, then wipe the EFS partitions and let them rebuild (hopefully).
Definitely Oreo issue. Google messed with something and it broke data for many people. I have been troubleshooting this for the last week (Verizon, US, fully stock 6P) and finally found a thread where a Google rep acknowledged the problem and said it was high priority for a fix.
I wish you luck with that one @LucJoe. This has been happening for the past 2 years from MM, N, and now O...and XDA is full of threads (just look). So you just go ahead and wait for Google to fix it for you, LOL. - Not a new issue related to O.
Never happened to me before updating. The data issues manifest differently across different carriers but for some reason Oreo likes to play it safe and disconnect data. I have not been able to get LTE for more than a couple seconds, but will get slow unstable 3G occasionally. Google confirmed the issue here: https://productforums.google.com/forum/#!msg/phone-by-google/kw3ZcXd1BVs/7HYuANdoAgAJ
A recent success using terminal from TWRP (or the OS if you are rooted). You can also use fastboot to do the same thing using the commands in the article posted in this Q/A (method 2). Good luck! See thread here.
This seems like it's a different issue described in that thread. I'm not running out of data, there's no service and no connection of at all to any network.
I did find that and try it before posting here. It did nothing to fix the problem. It did say that something was copied over '4 MB copied, at 14.3 MB/s' something like that but nothing changed.
I also have the same issue. Have tried everything including going back to stock 7.1.2 & locking the bootloader. Nothing seems to work. Interestingly, when i pull up the hidden phone diagnostic menu, it shows all cell measurement info which means that the antenna is receiving signals but the phone somehow is not registered on the network?
I can wipe those partitions with fastboot but is it safe? I have never used TWRP and my problems started after updating to Oreo. Is there a chance the official OTA could corrupt those partitions?
@LucJoe- That fix is not for you. That is for users who have no IMEI or phone number under About Phone>>SIM info. Your issue (as I understand it) is a weak and intermittent signal that keeps disconnecting LTE and sounds like a carrier or SIM issue. Why not go get a new SIM provisioned for your phone. That or pop somebody else's SIM in your phone and see if you get a different outcome.
Yes that was my first thought as well. I got a new SIM, then another one. So 3 SIMs now with the same result. I've been on the phone with so many techs from Verizon/Total Wireless and none of them have any answers. If I put the same SIMs into a Moto E4 I picked up for testing, it works fine. But the 6P immediately disconnects from LTE then bounces between 3G/1X.
My next test is to try a SIM from a different network I guess... maybe Verizon is blocking my 6P. Or maybe my LTE radio is damaged somehow.
So I did this using TWRP but wasn't sure if it actually went through or not. I did it now through adb from pc and also fastboot and it says permission denied. Any idea how to bypass that?
Hi all,
I have a problem with my XC, i hope there's someone here who could help me out with this .
I get a SIM card error when i start the phone. After a while (5-10 mins) the error transforms into "No Service" as if the phone now detects the SIM card but has no service whatsoever.
Things i did to my phone prior to this:
- unlocked bootloader
- installed custom recovery
- root
- installed custom ROM
- drm fix
The phone did function properly for a few months actually after these operations without a SIM card error even once. But then i tried to install custom ROMs again (and i'm sure didn't flash ROMs not suited for XC) -actually tried to install "existenz" ROM but i did get a bootloop so i -once again- did the usual procedure with flashtool and flashed a firmware to set everything back to stock as close as possible. That was, when i started to get the SIM card errors. After several restarts (cold and warm) the phone sometimes recognized the SIM card and i could use the phone normally. But this was true only till the next restart, where i got the same SIM errors again.
Things i tried:
- flashed several different firmwares (official) with flashtool (wiping everything) - all the newest firmwares.
- *#*#72786#*#* in dialer to wipe carrier settings
- *#*#4636#*#* in dialer to go into phone settings and changing those settings randomly
- flashed another AOSP based custom ROM instead of stock sony
- wiping and formatting everything between the flashes of course
- cleaning and re-inserting SIM card (which i never took out before anyway)
But unfortunately nothing worked. Phone keeps to not recognizing the SIM card (which is working just fine in another phone). Everything else works just fine on the phone. The IMEI is displaying correct. I'm almost certain that the fault isn't hardware-based (i didn't drop the phone or exposed in water etc.) but software-based. Did i just managed to brick my phone by flashing something related to the modem which i'm not aware of?
I can't find any solutions on google, which help me, which is why i'm posting it here. Sorry for the long post.
Did anyone experience such an error and/or knows what else i could try to fix this? I hope for answers
Thanks in advance!
Anyone?
I've got the same problem.
I didn't unlock the bootloader or anything prior to getting the bug.
I wanted to downgrade to nougat, because aparently it helped someone in the forum below, but I didn't manage to do it.
https:// de.ifixit. com/Antworten/Ansehen/468864/Sim+Card+not+picking+up+mobile+network.+Possible+software+issue+(Oreo)
Did you try nougat, when flashing different firmwares?
Your post makes me question if its worth it, trying to downgrade.
Try to remove sd card if you have one. then restart the phone and see if sim card is recognized.
I had the same problem and I think it was a hardware failure in the end.
I also tried almost all the things you were writing above. In my phone it started slowly. Sometimes the SIM was detected but after some time the connection was lost.
It happened some time after I installed a new battery.
But since there are no original batteries available for the device anymore and the new battery was even worse than the 5 year old original battery, I gave up investigating the SIM issue and don't use the phone any longer.
I bought a new (used) x compact because I still like the size and I saw some development was going on for this device.
In the end I cannot tell whether the SIM was not detected because I broke something while changing the battery or due to age of the phone but I think it was a "normal" failure.
I also read from others that they had the problem and the SIM was working for some time after I switched the battery before it stopped working.
Nevertheless. Good Luck to you. Maybe it is something different on your phone.
Hello guys.
Recently, my phone's EFS files & IMEI got lost. I managed to "recover" my phone from its unusable state, but my phone refuses to detect the SIM.
My IMEI was 0, but I changed it back to my original IMEI. Yet my SIM still does not work.
The SIM itself works on another phone.
EDIT: It also seems that the SIM is indeed getting detected on my Mi A1, but no mobile network, and messages/calls do not reach me.
For the full story:
I flashed a MIUI 12 GSI (Android 9). Then, wanting to try out an A11 custom ROM, I flashed it, like I usually did.
It took extraordinarily long to load, so I force shut it down (this probably corrupted my EFS and stuff) and from then on no ROMs would work, and TWRP would give me a black screen, and a myriad of other problems
After 2 days of non-stop research, anxiety and magic I managed to "fix" my phone. The SIM was working at some point, but along the process it lost its IMEI, and even though I managed to restore it, the SIM does not get detected at all.
I would appreciate any help at all. Thanks for reading.