Database Users

Why I can't update from 3.0.1 to 3.2

I purchased my tablet from US and I live in india. Only one time i was able to update when i run it first time, after than never got any message for update of Android Version.
When i go to Settings>About Tablet and click on System Update and check for new version it's gives me message "Your device is up to date" and when i see the version details than these are
Model Number : A500
Android Version : 3.0.1
Kernel Version : 2.6.36-00017-gc98d63f
Build Number : Acer_A500_1.016.01_COM_GEN1
Update is not available for india yet or where i am wrong please help.

Not sure if your locale has anything to do with getting updates. That's typically an issue with 3G providers, but as long as your tablet is an A500 (wifi only version) it should find the OTA updates no problem, that it unless you are running a custom ROM. Either way, you can manually update your tablet. All the information you need is here: http://forum.xda-developers.com/showthread.php?t=1113878
If you currently have a custom ROM or rooted your stock ROM, you will lose root by updating to a newer stock ROM, and the only way to recover root is by reverting back to Android 3.0. There are several custom ROM's based on 3.2 which already have root, if you also choose to go that route. If you have no idea what I mean when I mention root, just don't worry about it and carry on with that link I posted

Thanks Bloodflame, Yes i read that it can not be rooted and thank you for the link to get it update manually but i don't understand why i am not able to get updates.
And whether it is good to update with 3.0.2 ? Please suggest.

BadProgrammer said:
Thanks Bloodflame, Yes i read that it can not be rooted and thank you for the link to get it update manually but i don't understand why i am not able to get updates.
And whether it is good to update with 3.0.2 ? Please suggest.
Click to expand...
Click to collapse
can't explain why you're unable to OTA update, but the security and performance improvements along with new features (ie, native mouse support) should make a manual 3.2 update worthwhile

Ok Thanks, I will update to 3.2 and let me see what magic it does.

[Request] WW_V21.40.1220.1698 for ZE600KL

Hi,
tl;dr: Is there a download link available for the WW_V21.40.1220.1698 official firmware?
Details:
I have a ZE600KL and this official page says Marshmallow is released for it.
I have unlocked bootloader and currently stock recovery and ROM, that I've flashed myself by downloading from the official support page (1.16.40.1523_20160426). I've been checking for updates from Settings>About>System Update for a while, to no success. I used to have a root but flashing the 1.16 seems to have removed it. And if I flash TWRP and reboot to recovery, it asks me whether it should leave the system partition untouched. So this makes me think I should be able to receive the OTA, normally. And yet, as I said, no such luck.
I've seen some ROMs that mention they require MM firmware for ZE600KL, such as this one. Again, this makes me thing some people out there must have received the 21.40 update (or any Marshmallow update) for their ZE600KL. I've been searching the internet but I didn't find this firmware anywhere. If somebody knows a link or if by some enormous kindness somebody uploads this, I'd be really grateful.
Thank you in advance to anyone who replies
Edit: I came across this link but I haven't yet been able to verify if it works, will update after I try:
http://dlcdnet.asus.com/pub/ASUS/ZenFone/ZE600KL/UL-Z00L-WW-21.40.1220.1698-user.zip
Second Edit: The zip in the link flashes and boots. I'm sorry to have created a thread and then manage to solve it on my own later, but hopefully this might be helpful to other ZE600KL owners in the future.

Asus Zenphone 5 - update to latest official rom

Hello to everyone.
I would kindly ask for your help.
A friend of mine has a zenphone 5. She is experiencing various problems with the playstore synching, viber synching etc and getting errors with play services.
The phone is on android Kit Kat (4.4.2 if I recall correctly).
As I am more experienced with phones, she asked to me to have a look at it and see what can be done.
I do not want to root the phone and/or install an unofficial rom (like lineage) as I will not be the one using the phone, and my friend is completely unaware of what to do in case there is a problem with the phone.
So my best thing would be to perform a backup, then wipe all data and finally update the firmware to the latest official available version.
As I never had an asus phone before (I am more experienced in rooting/updating unofficial roms etc to sony and samsung phones) I kindly ask for your help.
The phone is a zenphone 5 T00F has a WW sku. I attach a screenshot of the firmware version. I found on asus website and downloaded the latest firmware UL-ASUS_T00F-WW-2.22.40.540-user.
How do I install it?
Also, I believe that there is also a lollipop official update for this phone? Where can I find it and how can I Install it?
Any help will be greatly appreciated.
Thanx.

Hello , you want the phone to be in stock rom , right ? @madvinegar
1) update to latest kitkat version by ota updates . Latest kitkat version is 2.22.40.540
2) if you want to update to android l then after updating to latest kitkat just place the file (rom update zip ) into internal storage ( not inside any folder just in the internal storage ) . A pop up will come just tap it the update will be done .
3) But if pop up does not come then just reboot your phone once . The latest version of lollipop which you need to download is 3.24.40.87
Alternatively you can sideload the official firmware , if you know how to :laugh: just make sure you download the rom as per your device sku
stock rom official

Boomshiva said:
Hello , you want the phone to be in stock rom , right ? @madvinegar
1) update to latest kitkat version by ota updates . Latest kitkat version is 2.22.40.540
2) if you want to update to android l then after updating to latest kitkat just place the file (rom update zip ) into internal storage ( not inside any folder just in the internal storage ) . A pop up will come just tap it the update will be done .
3) But if pop up does not come then just reboot your phone once . The latest version of lollipop which you need to download is 3.24.40.87
Alternatively you can sideload the official firmware , if you know how to :laugh: just make sure you download the rom as per your device sku
stock rom official
Click to expand...
Click to collapse
Thank you so much for your kind reply!
Where can I find and downlpad the lollipop firmware 3.24.40.87?
In the asus website I can only find the latest kitkat one.

madvinegar said:
Thank you so much for your kind reply!
Where can I find and downlpad the lollipop firmware 3.24.40.87?
In the asus website I can only find the latest kitkat one.
Click to expand...
Click to collapse
The link is already provided to you .
In firmware section there is all the firmware available for all sku .

Boomshiva said:
The link is already provided to you .
In firmware section there is all the firmware available for all sku .
Click to expand...
Click to collapse
Yes you are right. I had to scroll further down.
One odd thing happened.
As you have seen in the screenshot I uploaded in my 1st post, the SKU of the phone seems to be WW.
So I downloaded the update for WW, but when I tried to apply it, I got an error saying that the update failed. I think the reason was that the SKU found on the phone was "CUCC". How can this be...?
In any case I am downloading now the firmware update 2.22.40.540 for CUCC and I will try again. What is the difference between CUCC and WW...?
Also, I don't see that there is a lollipop update for CUCC. Can I use the SKU of another firmware? i.e. WW?

madvinegar said:
Yes you are right. I had to scroll further down.
One odd thing happened.
As you have seen in the screenshot I uploaded in my 1st post, the SKU of the phone seems to be WW.
So I downloaded the update for WW, but when I tried to apply it, I got an error saying that the update failed. I think the reason was that the SKU found on the phone was "CUCC". How can this be...?
In any case I am downloading now the firmware update 2.22.40.540 for CUCC and I will try again. What is the difference between CUCC and WW...?
Also, I don't see that there is a lollipop update for CUCC. Can I use the SKU of another firmware? i.e. WW?
Click to expand...
Click to collapse
first, you must downgrade to CN 1.14 version first then download WW 1.14 . for more information on this there is a thread created visit that . thank you
https://forum.xda-developers.com/general/help/q-asus-zenfone-sku-cucc-help-t2848605
cn sku = china units
tw sku = taiwan units
ww sku = world wide units

Boomshiva said:
first, you must downgrade to CN 1.14 version first then download WW 1.14 . for more information on this there is a thread created visit that . thank you
https://forum.xda-developers.com/general/help/q-asus-zenfone-sku-cucc-help-t2848605
cn sku = china units
tw sku = taiwan units
ww sku = world wide units
Click to expand...
Click to collapse
So in my case I will have to download and install first the WW 1.14 (not the CN 1.14) since my formware now is the ASUS_T00F_WW_user_1.13.40.8_20140516_17063.
Correct?

madvinegar said:
So in my case I will have to download and install first the WW 1.14 (not the CN 1.14) since my formware now is the ASUS_T00F_WW_user_1.13.40.8_20140516_17063.
Correct?
Click to expand...
Click to collapse
Yes , else the best way is to get a stock based modified rom like gecko premium, mnml rom which is lollipop rom based on official lollipop .87 firmware . Unlock bootloader flash the rom , lock the bootloader again .

Boomshiva said:
Yes , else the best way is to get a stock based modified rom like gecko premium, mnml rom which is lollipop rom based on official lollipop .87 firmware . Unlock bootloader flash the rom , lock the bootloader again .
Click to expand...
Click to collapse
So, I finally managed to solve the problem and update the zenphone 5 to lollipop.
My problem was the recovery image which was either faulty and/or different version from the firmware. To be precise, the recovery was CUCC, while the firmware was WW.
So, to solve the problem I did the following:
1. Using fastboot, I flashed the latest recovery image from WW 2.22.40.540
2. Again using fastboot, I flashed the latest fastboot image from WW 2.22.40.540.
3. Then using ADB I flashed the latest firmware WW 2.22.40.540
So, after successfully flashing the latest kitkat firmware WW 2.22.40.540, then I downloaded the latest lollipop firmware WW 3.24.40.87, placed the zip file inside the internal storage of the phone and rebooted. After reboot, a notification was waiting for me to update to lollipop. I pressed OK to continue, the phone rebooted, installed the firmware, updated all android apps, and ... voila ... the phone rebooted to Android Lollipop 5.0
@Boomshiva I thank you very much for all your kind help and guidance.

madvinegar said:
So, I finally managed to solve the problem and update the zenphone 5 to lollipop.
My problem was the recovery image which was either faulty and/or different version from the firmware. To be precise, the recovery was CUCC, while the firmware was WW.
So, to solve the problem I did the fogllowing:
1. Using fastboot, I flashed the latest recovery image from WW 2.22.40.540
2. Again using fastboot, I flashed the latest fastboot image from WW 2.22.40.540.
3. Then using ADB I flashed the latest firmware WW 2.22.40.540
So, after successfully flashing the latest kitkat firmware WW 2.22.40.540, then I downloaded the latest lollipop firmware WW 3.24.40.87, placed the zip file inside the internal storage of the phone and rebooted. After reboot, a notification was waiting for me to update to lollipop. I pressed OK to continue, the phone rebooted, installed the firmware, updated all android apps, and ... voila ... the phone rebooted to Android Lollipop 5.0
@Boomshiva I thank you very much for all your kind help and guidance.
Click to expand...
Click to collapse
Nice , you basically side loaded the firmware.

Boomshiva said:
Nice , you basically side loaded the firmware.
Click to expand...
Click to collapse
I was trying to sideload the firmware many times, but I was getting an error.
Only after I flashed first the correct recovery image, I managed to sideload the firmware.
All is well now.

Zenfone 3 ZE552KL Z012DE Nougat Update?

I have a Zenfone 3 Z012DE and I do not know what firmware to install, since I have seen different models in the roms and otas uploaded to the forum, I do not know how to check the correct model to which my equipment corresponds
Is possible update to Nougat?, not link for my Firmware of my model ...
Edit: ZE552KL (Asus Z012DE)
Thanks

First off, as a new user I am unable to supply you the link directly to the page but I can direct you to where you would find your update:
If you search in Google "Zenfone 3 Z012DE" (Without quotation marks obviously) then the first link should be an Asus page. Once the page opens, you will see a bunch of gallery pictures of your device, near the top right under the search bar you should see Support, click it. Then, go to Driver & Tools, select Android as your OS and a few boxes should appear. On the second box, you will see the latest Nougat update for your device (WW-14.2020.1706.53). If you notice in your screenshot, your software code starts with WW, only download firmwares that start with WW off Asus support page since those are the only ones that will work with your devices. Unfortunately, if your phone works the same way as mine, your build indicates the date 09/09/2016 which means the latest update may not work because it will refuse to update on a build that is older than 01/20/2017 (I think that's the exact date) in which case you will have to download and upgrade each version at a time until you get to the lastest firmware.
To install the updates, copy them over to an SD card from a PC or download it through your phone and make sure you know where to find it on the SD card, boot into recovery and hit update from SD card.

Necrodaemon said:
I have a Zenfone 3 Z012DE and I do not know what firmware to install, since I have seen different models in the roms and otas uploaded to the forum, I do not know how to check the correct model to which my equipment corresponds
Is possible update to Nougat?, not link for my Firmware of my model ...
Edit: ZE552KL (Asus Z012DE)
Thanks
Click to expand...
Click to collapse
Flash WW_13.20.10.152 first.
After flashing, update your device to WW_14.2015.1701.8/ WW_14.2015.1701.13
After upgrading to Nougat, flash the new WW_14.2020.1706.53 firmware.
P.S: These update files can be found on ASUS' website.
Hope this helps

SaktisWRXSTi said:
Flash WW_13.20.10.152 first.
After flashing, update your device to WW_14.2015.1701.8/ WW_14.2015.1701.13
After upgrading to Nougat, flash the new WW_14.2020.1706.53 firmware.
P.S: These update files can be found on ASUS' website.
Hope this helps
Click to expand...
Click to collapse
Thanks, for me worked this way and flashed last ww nougat.
Receveid yesterday z012de, luckily ww version with android 6.0.1 version not upgradable online.

SaktisWRXSTi said:
Flash WW_13.20.10.152 first.
After flashing, update your device to WW_14.2015.1701.8/ WW_14.2015.1701.13
After upgrading to Nougat, flash the new WW_14.2020.1706.53 firmware.
P.S: These update files can be found on ASUS' website.
Hope this helps
Click to expand...
Click to collapse
Good afternoon, I can install firmware ww15 (Android 8) ASUS_Z012DE?
At the moment I have the firmware WW_13.20.10.152.
Do I have to install the firmware WW_14.2015.1701.8 and then the WW_14.2020.1706.53?
Or can I move from the WW_13.20.10.152 firmware directly to WW-15.0410.1712.31 or WW-15.0410.1801.40?

helder3678 said:
Good afternoon, I can install firmware ww15 (Android 8) ASUS_Z012DE?
At the moment I have the firmware WW_13.20.10.152.
Do I have to install the firmware WW_14.2015.1701.8 and then the WW_14.2020.1706.53?
Or can I move from the WW_13.20.10.152 firmware directly to WW-15.0410.1712.31 or WW-15.0410.1801.40?
Click to expand...
Click to collapse
I have similar question. I can install firmware ww15 (Android 8) ASUS_Z012DE?
At the moment I have the firmware WW_14.2020.1709.68. I tried upgrade to WW_14.2020.1711.75, to WW_14.2020.1711.79, to WW_14.2020.1711.85 but don't work. installation aborted. What should i do?

Flyme 7.2.0.0A JAN 20 [ROM] [FIX]

Release date : January 20 2019
[ Chinese test stable firmware 7.2.0.0A FIX ]
Caution : In the post links are attached to the incremental update. Installation is possible only through Recovery, strictly on the previous stable firmware: 7.1.5.0A or last fix.
Get It From Here
https://download.meizu.com/Firmware...0117042210-20190119042221/fed9d8b8/update.zip
Do Not Forget To Press Thanks If You Like It
Regards

adarshm4you said:
Release date : January 20 2019
[ Chinese test stable firmware 7.2.0.0A FIX ]
Caution : In the post links are attached to the incremental update. Installation is possible only through Recovery, strictly on the previous stable firmware: 7.1.5.0A or last fix.
Get It From Here
https://download.meizu.com/Firmware...0117042210-20190119042221/fed9d8b8/update.zip
Do Not Forget To Press Thanks If You Like It
Regards
Click to expand...
Click to collapse
Hi (bih)
by both when i tried to install (it) them (17 and or 20 fix) I got fw corrupt.. ofcourse thru recovery of the 7.1.5A version.. did you installed on your own meizu 6 plus first?
Edit:
after I reinstalled the v7.1.5A with the old update version one again, went to the update fw in the device settings and checked for a new fw update and then I got the v7.2A from 20-01-2019, 48.32mb.. only via this reinstall way got the update!

Seicane-Misery said:
Hi (bih)
by both when i tried to install (it) them (17 and or 20 fix) I got fw corrupt.. ofcourse thru recovery of the 7.1.5A version.. did you installed on your own meizu 6 plus first?
Edit:
after I reinstalled the v7.1.5A with the old update version one again, went to the update fw in the device settings and checked for a new fw update and then I got the v7.2A from 20-01-2019, 48.32mb.. only via this reinstall way got the update!
Click to expand...
Click to collapse
If ota supports, that's the best way.

adarshm4you said:
If ota supports, that's the best way.
Click to expand...
Click to collapse
Hi,
indeed that is correct too but when I installing this/the A version I root it immediately my meizu device to remove all those chinese apk's stuff etc, so for this reason I could not got a newer fw update.
you must not root it your meizu device to get a newer fw (A) update if you wish ofcourse, but unfortunately with such a chinese device and its language and its unneeded apk's stuff a root is a must.. not everyone uses the english as first language.